I'm having a problem with Netflix and the HDMI output of transformer that I'm wondering if anyone else has seen and fixed. Netflix seems to work pretty well on the tablet (some lag/stutter, but nothing unbearable). HDMI output seems to work pretty well to the TV. But, when I combine the two, the result is less good.
While playing netflix video, I get occasional bursts of what is like static. Lines, or blocks on the TV. They aren't there on the transformer, only on the TV. However, if I use splashtop to connect to my desktop and then stream netflix from my desktop though the tablet to the TV, everything is okay.
I haven't really probed other video sources to see if other videos than netflix work directly, but none of the other apps that I've put on the TV cause the same static-like issue.
Any ideas?
Have you tried another HDMI cable? Maybe Netflix is outputing 1080p not 720p and it's causing problems with your cable or sth?
I tried connecting the tab to my 720p TV and all I get is the android mascot saying 720p? The sound however plays if I play some video. Does anyone else have this problem?
gIVE MORE INFO IT SHOULD JUST WORK
first ..
is your tablet Stock . some custom roms have issues with hdmi..
have you tested the cable with another device.. the micro hdmi cable seems to have a very high defective rate.
With the above known issues ..
if you are stock and you have your tv on the correct input device setting.
try connecting the cable set the tv correctly.. as in hdmi 3 in the tvs menue and the cable connected to port 3..
turn off both ..
turn on tv set it hdmi 3.
turn off your tablet. plug in the cable to iconia.. turn on tablet.. see if this works..
others have said this helps.. my hdmi port would not work correctly when i got my tablet had to hold the hdmi cable just right. this was only temporary for some reason.. g
GOOD LUCK..
Is the picture your seeing with the android figure on your Iconia or your tv?? Or both??? You should see a mirror image of your iconia on the tv. If your getting the message on the tv and the iconia is displaying its normal desktop image than your tv may not support 720p input or your iconia couldn't negotiate the resolution with your tv. Try a different hdmi port or a different tv and see what happens.
its stock with the latest os. The message only shows up on the TV. TV definitely supports 720p as that's what I am outputting my TV stb and my streaming box to. Hopefully this is just a case of a defective microusb cable. I could try it another TV, but it wouldn't tell me if the ddevice is defective or the cable. I guess I will have to buy another microusb cable aand hope it works.
If your seeing an image on your tv than I don't think its the cable. The Iconia just may not be able to talk to your tv properly. I would try it on another tv if able just to confirm. Also, turn your tv off, fully power down your tablet, plug together, first turn on tv, after tv is up and running then turn on your iconia. It seems to me that something is going on with the hdmi handshake and this should get your devices to talk to each other in the correct order.
cruise350 said:
If your seeing an image on your tv than I don't think its the cable. The Iconia just may not be able to talk to your tv properly. I would try it on another tv if able just to confirm. Also, turn your tv off, fully power down your tablet, plug together, first turn on tv, after tv is up and running then turn on your iconia. It seems to me that something is going on with the hdmi handshake and this should get your devices to talk to each other in the correct order.
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My Iconia works fine, but I had this same issue on an older Toshiba laptop, and these procedures worked every time.
So I tried the above instructions turning both devices on, connecting, turning tv on first and then the iconia but still the same result. The green android mascot with the 720p? speech bubble. I guess I will have to try another tv somewhere.
Same issue for me, I bought this cable today for 19,99 €.
I read in an another thread (not in xda), that the problem is solved with a high quality cable (hdmi 1.3 or more, 39,99 €).
Or directly in the acer store : here.
Jut07 said:
Same issue for me, I bought this cable today for 19,99 €.
I read in an another thread (not in xda), that the problem is solved with a high quality cable (hdmi 1.3 or more, 39,99 €).
Or directly in the acer store : here.
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Are you on a stock rom near stock.. Some of the Well cooked roms could have a issue with this function.. If you are on a custom rom.. Go to the rom developers thread and ask this Question . If you are on stock 3.2.1 the most current . I would try if you can to test your cable. If the cable is not bad Call ACER (GOOD LUCK WITH THAT). I know mine I put the cable in back of tv on HDMI 4 . SET THE TV Input to hdmi 4 and plug it in..
anyway good luck also people have said they needed to wiggly around there cable use caution doing so..
im using a 6€ cable from some cheap market and everything works fine with thors kernel 3.9r4..
i had many troubles with hdmi and other kernels.. tv and tablet have to be on and then plug in the cable.. thats the only way to get it working for me
It blocks the receiving of normal TV channels (via DVB-C), my Samsung TV is saying there is no signal coming in. As soon as I disconnect the player (remove HDMI or remove power from Nexus Player) my TV is instantly back to normal. As soon as i make the Nexus Player work again (with normal TV selected as a source) the error is comming back. I can repeat this as many times I want, the picture comes and disapears.
Android TV on Nexus Player is up to date, the software on the Samsung TV (UE40H6470) as well. I tested it on all the hdmi sockets on the TV.
With other HDMI Devices I connect to the TV this problem never appeared.
Any ideas how this could be solved? What could be the reason?
CortoMaltese87 said:
It blocks the receiving of normal TV channels (via DVB-C), my Samsung TV is saying there is no signal coming in. As soon as I disconnect the player (remove HDMI or remove power from Nexus Player) my TV is instantly back to normal. As soon as i make the Nexus Player work again (with normal TV selected as a source) the error is comming back. I can repeat this as many times I want, the picture comes and disapears.
Android TV on Nexus Player is up to date, the software on the Samsung TV (UE40H6470) as well. I tested it on all the hdmi sockets on the TV.
With other HDMI Devices I connect to the TV this problem never appeared.
Any ideas how this could be solved? What could be the reason?
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1. I'm thinking a bad hdmi cable, so swap it if you can.
2. Hook the Nexus Player to another TV and see what happens.
3. Maybe a goofy setting in the TV, do a factory reset on the TV and see if that helps.
4. much less likely a power problem, but try a different outlet or different surge protector.
I just switched to using a new TV over the weekend that's (finally!) 4k.
If it matters, the TV is the bleeding new Vizio P65-C1 also a good write up on the TV can be found here.
When I plug the Shield TV directly into the TV via HDMI and go to the Shield's settings then HDMI, it detects and shows (Recommended) next to 4K 60hz, which is what I set it to.
I can play YouTube 4K videos, I can watch anything I want without issue on Plex or Kodi, I can play all of my usual Shield exclusive games like Doom 3 or Portal without issue but for whatever reason, Netflix will just not play anything. Not just 4K/UHD content, just any content. I can move around through the Netflix menus and browse for what I want to watch without issue but when I try to actually play something it has no audio and freezes and might jump forward in broken increments or will be 100% frozen on the screen. I can stop it without issue and the app is otherwise responsive and not frozen.
I can Cast Netflix content to my Shield TV and it works without issue also. Correction, I cannot cast Netflix to the Shield TV. Same issues as trying to play locally. I was accidentally casting to my TV directly, which does work without issue. Both my TV and y Shield TV are hard wired to my router directly via ethernet.
It's only when I try using the Netflix app that is built-in.
The thing I noticed when I Cast vs the native app is it shows a loading progress screen and can take a few seconds depending on the contents quality to hit 100% then start playing. It seems like the native Netflix app is not trying to cache the content and seems like it's trying to direct stream it, which it cannot keep up with for some reason.
The same happens with cartoons, older shows that at best are available in 1080P like X-files or of course UHD/4K content. There is no different in the behavior between the different source videos in the native app.
I have already created a support request directly with Nvidia but wanted to see if others have encountered this as well and have any suggestions on what I can try to fix it?
Correction, I cannot cast Netflix to the Shield TV. Same issues as trying to play locally. I was accidentally casting to my TV directly, which does work without issue. Both my TV and y Shield TV are hard wired to my router directly via ethernet.
Hey man... Finally got some sun in Atlanta?? What a nice day....
Anyways...see the link below I answered for somebody else, see it applies to you. They key is HDCP2.2 compatible equipment all along your video signal, Shield (which is), receiver, TV input. If any isn't, it won't work.
http://forum.xda-developers.com/shield-tv/help/netflix-4k-issue-t3291720
MrBungle67 said:
Hey man... Finally got some sun in Atlanta?? What a nice day....
Anyways...see the link below I answered for somebody else, see it applies to you. They key is HDCP2.2 compatible equipment all along your video signal, Shield (which is), receiver, TV input. If any isn't, it won't work.
http://forum.xda-developers.com/shield-tv/help/netflix-4k-issue-t3291720
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It was a beautiful pollen coated day today
I checked and sure enough the TV does support HDCP2.2. Though it also notes that while it's HDMI 2.0, it's not enabled yet and will be coming soon in a firmware upgrade. Makes me wonder if that'll fix this once it's available.
I'm still going back and forth with Nvidia as well but so far nothing other than answering some questions and sending them some logs.
From your TV user manual:
When connecting a HDMI 2.0 device, HDMI Color Subsampling needs to be enabled to support 4K resolution at 60hz.
reTARDIS said:
Though it also notes that while it's HDMI 2.0, it's not enabled yet and will be coming soon in a firmware upgrade.
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Statement not correct... It support HDMI 2.0 out of the box. It's the HDMI 2.0a support that will be coming via a firmware upgrade.
the.teejster said:
From your TV user manual:
When connecting a HDMI 2.0 device, HDMI Color Subsampling needs to be enabled to support 4K resolution at 60hz.
Statement not correct... It support HDMI 2.0 out of the box. It's the HDMI 2.0a support that will be coming via a firmware upgrade.
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Ah, good catch. I'm not as up to date on the HDMI specs/standards these days.
I'm guessing then that HDCP2.2 should work out of the box though but will contact Vizio support to confirm.
Just curious...have you tried different HDMI inputs?
"The new P-Series models will include: four HDMI 2.0a/HDCP 2,2 inputs, plus one additional HDMI that handles 4k/60p at 4:2:0, although it is listed as HDMI 1.4, Vizio told us. The HDMI 2.0a inputs will allow the Vizio displays to connect to new Ultra HD Blu-ray players to stream 4K with HDR10 metadata, something earlier Vizio 4K UHDTVs have lacked"
Are you connected to that "one" input?
MrBungle67 said:
Just curious...have you tried different HDMI inputs?
"The new P-Series models will include: four HDMI 2.0a/HDCP 2,2 inputs, plus one additional HDMI that handles 4k/60p at 4:2:0, although it is listed as HDMI 1.4, Vizio told us. The HDMI 2.0a inputs will allow the Vizio displays to connect to new Ultra HD Blu-ray players to stream 4K with HDR10 metadata, something earlier Vizio 4K UHDTVs have lacked"
Are you connected to that "one" input?
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According to Vizio's support "The tv supports HDCP 2.2 on all HDMI ports" so I'm not sure. The manual does not detail specific ports at all for HDCP.
@reTARDIS I just bought the same TV and am seeing the same issue. I noticed that if I change the Audio setting for the show I'm watching from "English 5.1" to "English" the show streams correctly. I'm not sure why this is happening either.
oracleicom said:
@reTARDIS I just bought the same TV and am seeing the same issue. I noticed that if I change the Audio setting for the show I'm watching from "English 5.1" to "English" the show streams correctly. I'm not sure why this is happening either.
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Interesting find. I'll test that on mine this evening.
@oracleicom I just tried this and confirmed it works for me as well. I send an update to Nvidia with this info to see what they have to say. Thanks for the workaround. It's not perfect but will do for the short term.
I would make sure you have a HDMI 2.0 cable (18Gb/sec), that's the only one that supports 4K @ 60fps with 4:4:4 chroma (color).
Use a port on the tv that supports HDMI 2.0.
I am having the same issue with Nvidia Shield and and the same TV. I was so excited when I got it today. I can also make it go with changing it english from 5.1. I had the Shield hooked up to a previous Vizio 4k TV and there was no issue. I am talking to Vizio support now and they want to blame the Shield even though it works fine with their previous 4K TV.
I also tested with my Nexus Player and it has the same issue.
@reTARDIS Did you ever get a reply from anyone at Vizio or Nvidia? On mine, everything but Netflix works fine, so maybe it is something that Netflix can fix in their Android TV app.
Correction, both Google Play Movies & TV and Netflix have the issue. Nvidia is saying it is Vizio's issue and Vizio is saying it is Nvidia's issue. I pointed out the Nexus Player has the same issue with the new Vizio and they have not replied.
reverik said:
@reTARDIS Did you ever get a reply from anyone at Vizio or Nvidia? On mine, everything but Netflix works fine, so maybe it is something that Netflix can fix in their Android TV app.
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They've really not given any indication that they have a clear understanding on what is happening and every time I ask for an update, if they reply at all, it's just to say that they're still researching the issue.
They recently suggested that I test the following.
SHIELD TV HDMI out -> Vizio P65-C1 -> Vizio P65-C1 HDMI ARC to Pioneer SC-1522K
Initially, I didn't think this would work as I had thought TV's did not output anything via HDMI and could only input but after doing some further reading today into HDMI and ARC, I think it might work to output just audio from my TV via HDMI to the receiver using one of the HDMI ports that supports ARC but I have not yet tried this.
As a backup solution, I just ordered this USB to Optical audio adapter last night that others have said works with the Shield TV to output audio via USB to TOSLINK. The device includes a TOSLINK to SPDIF adapter. I plan on just using this to output SPDIF directly to my receiver to bypass the Vizio TV to see if this resolves the issue or not. I will update later once I've tested it out.
I'll report back my findings with both test.
Update: The same issue exist with the USB to SPDIF/Optical adapter straight into the SPDIF/Optical input on my receiver (bypassing the TV for audio).
I'm at a loss for what to try next and the issue has not gone away.
Update: I figured out how to make ARC via HDMI work from my TV to my receiver over the weekend and am now only using audio out for all devices connect to my TV via HDMI then out via the ARC HDMI port on my TV (HDMI 1) and into the ARC input on my Pioneer receiver. While audio works without issue for any connected device and the Shield TV in general, the same issue exist as before with 5.1 audio playback from Netflix on the Shield TV.
I also did a factory reset on my Shield TV this past weekend but sadly it didn't change/fix the issue which still persist.
I just cast to my TV now for Netflix and avoid using the Netflix app on the Shield TV.
Hi Everyone,
So I was watching a YouTube video on my PC and then decided to switch to my SHIELD to watch on the big screen, on my PC which is hardwired, YouTube was playing fine at 1080p, I switch to the SHIELD and it streams at 480p... I thought whats going on here? Checked my network I'm the only one in the house and nothing else is running...
So I went back to the PC played the same video again boom 1080p checked stats for nerds connection speeds are good...
Did the same on the Shield and the connections speeds are bad...
Tried the same on my iPad streams fine at 1080p again connection stats are fine?
Tried the same video on my Fire Stick.... bad connection....
My Shield is hardwired... and Fire Stick is wireless and I even tried switching to the ethernet cable from my PC... nothing change?
I thought maybe its an issue with the YouTube app on the Shield and FireStick since it uses the YouTube.com/TV version, so I tried the website on my PC connection speeds fine?
Here are some Screenshots.
imgur.com/a/Z7pZk
Any Help would be great.
Afaik it's an android TV problem. But did you have the latest version of the YouTube app?