Does your RMA (U.S) provide a tracking number? - Nexus 4 Q&A, Help & Troubleshooting

Have any of you guys in the US that returned a defect N4 got any tracking info? So far I haven't gotten anything.

qpqpqp said:
Have any of you guys in the US that returned a defect N4 got any tracking info? So far I haven't gotten anything.
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Yes got it the day it shipped

trter10 said:
Yes got it the day it shipped
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Do you mean they day that that you received the replacement(in front of your door) or they day they begin to send it out?

qpqpqp said:
Do you mean they day that that you received the replacement(in front of your door) or they day they begin to send it out?
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Day it was sent out
Sent from my Nexus 4 using Tapatalk 2

Yep, I got a tracking number and an email saying it shipped. However, its been 3 days and the tracking number still shows that it hasn't been received by UPS.

magn2o said:
Yep, I got a tracking number and an email saying it shipped. However, its been 3 days and the tracking number still shows that it hasn't been received by UPS.
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I am in the same boat.
Sent from my Nexus 4 using xda premium

I got a tracking number last Tuesday, but it didn't have an origin scan until Wednesday night. It was shipped two-day air, so I figured I wouldn't have it until Friday, but it arrived Thursday afternoon.

magn2o said:
Yep, I got a tracking number and an email saying it shipped. However, its been 3 days and the tracking number still shows that it hasn't been received by UPS.
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Same here. Going on 5 business days now since I placed my RMA order and received a tracking number but the tracking page still has the yellow box indicating that a shipping label has been created, and nothing more. I'm hoping it just randomly shows up at this point. I figured I would give it until tomorrow before calling Google/UPS.
wmm said:
I got a tracking number last Tuesday, but it didn't have an origin scan until Wednesday night. It was shipped two-day air, so I figured I wouldn't have it until Friday, but it arrived Thursday afternoon.
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I wish I had that luck.

For what its worth, my tracking number now shows it was received by UPS yesterday and is scheduled for delivery today. Looks like it was sent overnight. So, we'll see...

Related

Devicewire have it in stock

Cancelled my order with expansys, placed an order with devicewire and already received my tracking number!!
last check they had 23 left in stock!!
Have just received my tracking number too
I think if you order before 4 you should have it tomorrow (UK)
Woo! Go guys! Hopefully should have mine by Thursday if all goes well.
Im getting mine tommorow! i always buy from this site:
http://www.superetrader.co.uk/htc-hd2-with-free-8gb-micro-case-pack-screen-protectors-p-10548.html
Superetrader for me too, although I'm sure their e-mail to me late last week said I should expect the HD2 on the 13th.
Earlier would be nice though!
Just cancelled with Play.com [who today increased their date to 13th nov]and reordered with Devicewire!
Before 4pm, hopefully receive tomorrow morning via UPS.
Oh happy days
There is somthing weird @ devicewire
I don't like what I am seeing, for three times now, their stock drops to around 10, then jumps to 32, then again, and again!!! why is that??
hmo66 said:
I don't like what I am seeing, for three times now, their stock drops to around 10, then jumps to 32, then again, and again!!! why is that??
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I saw that as well, I just cancelled with Expansys and placed an order with devicewire.
Damn I hope i didn't make the wrong choice.
kinnyfaifai said:
I saw that as well, I just cancelled with Expansys and placed an order with devicewire.
Damn I hope i didn't make the wrong choice.
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I don't think so, originally i had my pre order with expansys as well, but canceled it 3 weeks ago and order from devicewire. Am getting mine tomorrow as well. There are still 32 left to buy.
Am coming back to WM after while. Hope it will be all good.
Yahooo!
Yep I received my tracking number today too!!!
I had mine on Saturday delivery as I thought it was being dispatched on Fri!!! What a nice surprise to open up my email and find out its turning up tomorrow
By all accounts there supposed to be throwing in a free copy of copilot with pre orders! Well thats what I was told last week when I ordered.
hassan said:
I don't think so, originally i had my pre order with expansys as well, but canceled it 3 weeks ago and order from devicewire. Am getting mine tomorrow as well. There are still 32 left to buy.
Am coming back to WM after while. Hope it will be all good.
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Just checked and stock has gone from 32 to 34. Not sure how that is, but as I missed the 4pm deadline I won't get mine till Thurs which was what I had planned originally. It's gone past pending approval to pending fulfilment.
Just cancelled my order from 'Play' and ordered it from 'DeviceWire', should have it on Thursday woop woop.
Sweet. Had my pre-order in since 10th of November with devicewire.
Received my tracking number today booked the day off work tomorrow to accept delivery.
Awesome
stargate1000 said:
By all accounts there supposed to be throwing in a free copy of copilot with pre orders! Well thats what I was told last week when I ordered.
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so if i ordered today, i should get a free copy too? if i dont I'm sending it back
Hi,
Just thought we'd pop in and give you a quick update.
All pre-orders have been shipped and orders placed before 4pm today were also shipped.
We do have a handful left at the time of writing this post, but don't expect them to be around long.
There is a 15 Day trial copilot included within the box and the full version that unlocks all features can be found here : http://www.devicewire.co.uk/brands/copilot
The reason for the stock figures increasing was due to our stock being booked in over an hour or so. As orders came in stock went down but as we booked in new stock the figure would have increased.
Hope that helps.
devicewire.com
Ordered mine just in case I manage to sell my iphone 32gb... in two minds which one to keep.
I can always cancel the order from devicewire if I have a sudden change of heart.
kinnyfaifai said:
Just checked and stock has gone from 32 to 34. Not sure how that is, but as I missed the 4pm deadline I won't get mine till Thurs which was what I had planned originally. It's gone past pending approval to pending fulfilment.
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Thrusday still bater then saturday, i paid £.19.99 to get on weekend (although refunded).
Also remember expansys wasn't even going to deliver by weekend.
Huzzah my DW HD2 is here. Off to open box now. Hopefully it is actually a HD2....
OMG, that really is a small box.
Edit: Out and playing with it now (the phone), quite quite different to my Kaiser.
UPS man still hasn't come even though tracking says it is out for delivery.
Biffy, aren't you supposed to charge the phone overnight to optomize battery before using it?
haha, wait all night before using the phone?! You're joking right?

EVP Shipments?

Has anyone who ordered via EVP gotten shipping info or anything? I'm waiting for mine hope someone else is getting it today
Update: well I just got my order confirmation and the tracking number should be sent along shortly. so much for my hopes of a friday delivery
avalst said:
Has anyone who ordered via EVP gotten shipping info or anything? I'm waiting for mine hope someone else is getting it today
Update: well I just got my order confirmation and the tracking number should be sent along shortly. so much for my hopes of a friday delivery
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If you used EVP, if i were you i wouldn't expect anything until monday.
swaze said:
If you used EVP, if i were you i wouldn't expect anything until monday.
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Agreed. I just got my UPS tracking number within the last hour. No scheduled delivery date yet, but I'm fairly certain it will be Monday at the earliest. I'm kinda bummed, but on the plus side, it gives the awesome devs here time to refine their work. I'm hoping by Monday, we'll have a fully functional rooted stock ROM.
EVP bummed me out
Pre-ordered through EVP thought I would get it friday or maybe earlier. Turns out that wasn't the case I called a few time to see if my order had been placed they gave me the run around saying it had. I kept checking CC to see if a charge a been placed by sprint long story short, they hadn't placed my order to ship by 11:00am so I cancelled it, but before i did that i went to my local sprint store, did anyone elses store have food and drink for the customers? Anyway the nice lady at the sprint store used my info that was in the system from EVP order to set me up soooo I GOT A EVO ON LAUNCH DAY!!!! vs waiting til monday or later
Got my order # DM14-O-21047580 but it doesn't list a tracking #. She (Mandy) said it would ship today. Should I worry, or just expect it on Monday?
jeffla said:
Got my order # DM14-O-21047580 but it doesn't list a tracking #. She (Mandy) said it would ship today. Should I worry, or just expect it on Monday?
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expect the worst and hope for the best..its all you can do.
I still haven't gotten a tracking # so I don't think my next phone will come via EVP :-/
-------------------------------------
Sent via the XDA Tapatalk App
Well the EVO arrived today so as it turns out EVP isn't so bad I just got caught up in the Launch day excitement. Can't wait to get home and actually get my hands on it!!

Vodafone preorders

As theres a thread for every other retailer, i wondered if anyone else had preordered with vodafone? For me online tracking said not dispatched yet, called them about 3pm and their status said pending dispatch, the guy seemed optimistic that it would be dispatched before the end of the day however i have not had any notification. Any other experiences?
Not heard anything yet. Mine is still sitting there as not yet dispatched. Spoke to a guy over the online chat, and he said it was down on my account as due for delivery on the 28th, but nothing has come up yet on my tracking, so I'm assuming at best, it will be dispatched tomorrow. My order should be delivered to a local store as I'm away from home at the moment, so hopefully it gets there by Friday..
Did you happen to get a separate notification that you'll be receiving the headphones as well?
Ghosteh said:
Not heard anything yet. Mine is still sitting there as not yet dispatched. Spoke to a guy over the online chat, and he said it was down on my account as due for delivery on the 28th, but nothing has come up yet on my tracking, so I'm assuming at best, it will be dispatched tomorrow. My order should be delivered to a local store as I'm away from home at the moment, so hopefully it gets there by Friday..
Did you happen to get a separate notification that you'll be receiving the headphones as well?
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no, as i understand it no one did, when did you order? i was on the 18th
frankie99969 said:
no, as i understand it no one did, when did you order? i was on the 18th
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18th as well. When I ordered I actually went though the process with an advisor, as I specifically asked if they still had headphones available when I ordered, to which I was told yes. But nothing came up in my tracking, so was just wondering if it had on anyone else's.
I ordered on the 18th or 19th, got a confirmation over the phone that I would definitely be getting the headphones and that I would receive everything on Thursday 28 February 2013. I received a confirmation email on the 19th and within it I was informed that DPD would be in touch with tracking info etc.
I called VF this AM and they have advised that they haven't received stocks as yet. Their website still showed pre-order until about 9am. Somewhat annoying!!!
I pre-ordered the phone yesterday (27th) and received an update today morning saying that the phone is currently out of stock.
I pre-ordered mine on the 14th Feb for store delivery. Not heard anything yet, I've a feeling that I won't be receiving it this week.
Some news from Vodafone...the handsets are in and my order was just received by the warehouse at 16.30 and is in process and my headphones are there too...
With a bit of luck I will get a text message in the morning informing me that the phone will be delivered tomorrow, worst case is I will receive the phone on Monday...
Here's hoping for tomorrow, fingers crossed!!!
Sunnychad said:
Some news from Vodafone...the handsets are in and my order was just received by the warehouse at 16.30 and is in process and my headphones are there too...
With a bit of luck I will get a text message in the morning informing me that the phone will be delivered tomorrow, worst case is I will receive the phone on Monday...
Here's hoping for tomorrow, fingers crossed!!!
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hopefully im in the same boat as you, ordered on the 18th, called at 18.30 but the warehouse had closed at 6, ill be pished if it doesnt though
Just got a despatch confirmation, odd thing was i got a duplicate confirmation email about half an hour before this, first received on the 19th. Just waiting on a dpd tracking number now
I got nothing...not happy I probably won't have a fun weekend getting to know my new friend. Do you know if you are getting the headphones?
Sunnychad said:
I got nothing...not happy I probably won't have a fun weekend getting to know my new friend. Do you know if you are getting the headphones?
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cant be sure, but im optimistic as no one has said they didnt yet
I have been informed it is out for delivery today so, at work so expect an update this evening...
I've had an order despatched email this morning :fingers-crossed:
delivery between 11.34-12.34, cant wait
frankie99969 said:
delivery between 11.34-12.34, cant wait
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I guess mine will be turning up tomorrow then as my despatch email was about 12 hours behind yours. When did you place your pre-order just out of interest? I did mine instore on 14/02
CinqUK said:
I guess mine will be turning up tomorrow then as my despatch email was about 12 hours behind yours. When did you place your pre-order just out of interest? I did mine instore on 14/02
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Online on the 18th, obviously that doesnt mean much, someone else has pointed out that the colour could be causing the delay, mines black so i would assume they would be better stocked with that?
frankie99969 said:
Online on the 18th, obviously that doesnt mean much, someone else has pointed out that the colour could be causing the delay, mines black so i would assume they would be better stocked with that?
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My order seems to have been processed as an online order as the guy in the store went on the website and ordered it whilst I stood there. I've also got an order number starting WEB-000000etc. I went for black as well so hopefully it won't be too far away, still waiting on the DPD email though...
just arrived, at exactly 11.34, kudos to dpd, complete with headphones, the phone is huge compared to my arc!
frankie99969 said:
just arrived, at exactly 11.34, kudos to dpd, complete with headphones, the phone is huge compared to my arc!
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I've just had a text saying mine is ready and waiting at the store
I'm also making the jump from an arc :highfive:

Order shipped!

So it was supposed to take until after labor day for my phone to come in but I just got an email saying it shipped and will be here tomorrow. Good job moto
Sent from my TouchPad using Tapatalk 4
murso74 said:
So it was supposed to take until after labor day for my phone to come in but I just got an email saying it shipped and will be here tomorrow. Good job moto
Sent from my TouchPad using Tapatalk 4
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AWSOME! Exactly what I want to hear. Mine still says after labor day..
When did you order and which size did you get??
(Royal Blue, Sliver Accent, 32GB)
murso74 said:
So it was supposed to take until after labor day for my phone to come in but I just got an email saying it shipped and will be here tomorrow. Good job moto
Sent from my TouchPad using Tapatalk 4
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Hey You may wanna check your tracking info. I got my email as well and it says delivery Wednesday 8/28 but when I checked the tracking number from Fedex it says Motorola sent it over night shipping and it'll be delivered TODAY!
yup, just checked it and its coming today! i'm impressed that they did get it out so fast if that were that inundated with orders
32 GB, royal blue, orange button, white face. ordered around 5pm friday
Woot! Mine was actually supposed to come yesterday, but Motorola called me and told me they'd be shipping it out using overnight shipping and that I'd have it today
murso74 said:
So it was supposed to take until after labor day for my phone to come in but I just got an email saying it shipped and will be here tomorrow. Good job moto
Sent from my TouchPad using Tapatalk 4
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They are just managing expectations as being at the front of the order queue will probably still get yours delivered in four days, but it's mostly the people who ordered over after Friday that it might take longer due to backlog from demand.
iandr0idos said:
Woot! Mine was actually supposed to come yesterday, but Motorola called me and told me they'd be shipping it out using overnight shipping and that I'd have it today
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Overnight shipping is standard even though they don't say it at the checkout.
Psilocin said:
murso74 said:
So it was supposed to take until after labor day for my phone to come in but I just got an email saying it shipped and will be here tomorrow. Good job moto
Sent from my TouchPad using Tapatalk 4
Click to expand...
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They are just managing expectations as being at the front of the order queue will probably still get yours delivered in four days, but it's mostly the people who ordered over after Friday that it might take longer due to backlog from demand.
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I ordered mine on Sunday the 25th and I received an email this morning that mine has shipped and will be here tomorrow. Looks like whatever kinks they had in the first few days have been worked out.
EDIT: Just pulled up the tracking info. It's out for delivery.
Well this is odd. Ordered mine Friday morning and haven't gotten anything.
Sent from my Nexus 7 using Tapatalk 2
Dark9781 said:
I ordered mine on Sunday the 25th and I received an email this morning that mine has shipped and will be here tomorrow. Looks like whatever kinks they had in the first few days have been worked out.
EDIT: Just pulled up the tracking info. It's out for delivery.
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Yeah, doesn't hurt for them to play safe with early estimates and it also helps that there are still a lot of att and best buy stores that don't have the motoX display yet. I went to BB on Saturday to buy a RocketFish tpu case and a sales guy was trying sell an HTC One to a customer. I can't help but think how that sales pitch would be different if they had the displays set up.
csamolot said:
Well this is odd. Ordered mine Friday morning and haven't gotten anything.
Sent from my Nexus 7 using Tapatalk 2
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same here. ordered very early Friday morning.
anotherdroid said:
same here. ordered very early Friday morning.
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Me too. Plus, I didn't even really customize mine, ordered an all black 32gb. I was also one of the first to get the "we're assembling it" email. Still no shipping notice :/
Sent from my SAMSUNG-SGH-I537 using xda premium
same here. ordered Friday. all black 32 gig. no email today.
for the folks that are getting shipped emails, did you order a 16 gig or a 32 gig?
gammite said:
same here. ordered Friday. all black 32 gig. no email today.
for the folks that are getting shipped emails, did you order a 16 gig or a 32 gig?
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I ordered a 32 GB. The only customizations I did was a black faceplate, the black textured back, and yellow metallic buttons and accent. I couldn't decided on a custom boot message so I did not get one.
Dark9781 said:
I ordered a 32 GB. The only customizations I did was a black faceplate, the black textured back, and yellow metallic buttons and accent. I couldn't decided on a custom boot message so I did not get one.
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well that is great for you and sux for us. :crying:
I wonder if the orders with custom boot messages take longer to assemble and ship out. Ordered mine around noon Friday and haven't heard anything yet. Got assembly email Friday evening.
mrroey said:
I wonder if the orders with custom boot messages take longer to assemble and ship out. Ordered mine around noon Friday and haven't heard anything yet. Got assembly email Friday evening.
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i too had a custom boot
mrroey said:
I wonder if the orders with custom boot messages take longer to assemble and ship out. Ordered mine around noon Friday and haven't heard anything yet. Got assembly email Friday evening.
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anotherdroid said:
i too had a custom boot
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custom boot here too.
Still waiting for my shipping email. I ordered early afternoon on Saturday. 32gb black front, black back, and silver accents. No custom boot.
I ordered last Monday and got a custom boot message. I got a call last night telling me my order would get here today.
well for what its worth i had a custom boot message and mine is on the truck for delivery. looks like the people who ordered a black back are the ones waiting? maybe they didnt' think that so many people would be willing to order all black 32gb phones instead of getting 16 gb in the store?

10/31 Ship Date for White N4s

Anybody get a shipping notification for their white N4 that are supposed to be shipping "by 10/31"?
Yes. Mine was to ship by 10/31 but the order status now says it has been shipped and I have a tracking number. I ordered a Note 4 White on Oct 18th. This change in status happened in the last few hours.
pete3423 said:
Anybody get a shipping notification for their white N4 that are supposed to be shipping "by 10/31"?
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I would love to know any updates on this as Best Buy has literally no information and I pre-ordered on the 11th...
No word yet but I found a way to look up more information
Found this on Reddit in the iPhone sub... I have no idea what I am doing so I will spare you any technical explanation...
Search: Did you preorder through Verizon? Here's a way to get extra/internal information about your preorder (I am a noob and can't post links yet)
It was all jibberish until I got to the first comment, beginning with "Pro tip," which provided the URL to use instead.
Replace YOUR_PRE_ORDER_CONF_NUMBER with your preorder number (found in the email confirmation they sent you). As far as I know, it only works with the preorder number (more digits, provided for online orders), not the order number. I placed my order over the phone via the retention department and it appears their method still generates an online preorder number. I can not attest to what order number type is provided for orders placed in store.
Then, replace YOUR_LAST_NAME with, well, your last name, as it appears on the order. Once the page loads, you'll get some valuable data that you may or may not be able to interpret. Order status, tracking information
According to the provided information, my order is in processing but no shipping label created yet. I have been scouring the web for more information to confirm whether or not Verizon uses overnight or two day shipping, with Saturday delivery selected. From what I have found:
* there seems to be conflicting data on the ship method, though Verizon confirmed in forum replies that it is indeed overnight
* most of the recipients designated for the 10/23 expected ship date (earlier pre-orders), received their phones on 10/23...this gives validity to iconicExpShipDate = expected DELIVERY date, as you will see in the key on the reddit post.
* the same designees that received their phone a few days late seemed to either have incorrect shipping addresses, unsuccessful delivery attempts or were otherwise subjected to force majeure
* there appear to 10/23 designees whose date was pushed to 10/31, most originated from Best Buy and Amazon, and at least one Verizon customer who used the aforementioned link and generated an error code indicating a problem with the payment
* if your card has been charged, you can expect a shipping notification within 24 to 48 hours
* there are still people out there who pre-ordered on opening day and still have not received their phone!
In summation, I am expecting to receive my order on Friday, 10/31. If the link comes back clean under item details as of Thursday night, I will be devastated. I am really hoping I have the N4 in hand to distract [me] from the fact that I am an almost-thirty yo... female... waiting in line at midnight on Sunday, for a video game.
I'm glad i ordered the white quick i was lucky and got it in the 23rd. I figured the black ones would have had more people waiting for stock.
Sent from my SM-N910V using Tapatalk
Yes 10/31 for white note4 for me too!
Im growing nervous... no updates to the Iconic site and no emails from Verizon. Out of curiosity, when did you pre-order and what is your projected delivery date per tracking information?
pete3423 said:
Anybody get a shipping notification for their white N4 that are supposed to be shipping "by 10/31"?
Click to expand...
Click to collapse
Got mine on the 23rd.
Best Buy really Sucks.. no one knows anything...
I ordered mine from Verizon, over the phone, on 10/23 and just received mine.
Sent from my SM-N910V using XDA Free mobile app
When I check my order status I see the order number, not the preorder number, a row for the tracking number but the field is blank. This happened yesterday afternoon; it had previously said in process and gave me an estimated ship date. Now there is no date.
I checked the Iconic status I previously posted about. The status changed from 'C (we have received your order and is in process),' to 'S(per the key, we have sent you order for processing).' The expected ship date has been deleted, and a shipping message was added, "your order will ship on 10/31."
I called Verizon again this morning. I was told that my order had been shipped, but there was no tracking information yet. The rep said that the order was placed for two day shipping. I confirmed with Verizon on three separate phone calls that it would be for overnight shipping... each time the rep originally said two-day, I said it was incorrect, and after a brief hold was told it was indeed overnight.
I have read of too many people on various sites having their orders mysteriously cancel, I am concerned about having no order information (with an order date change to boot). I am certain the tracking number would be in their system when the label is created, so I find it hard to believe that my order has been shipped. I did read of one gent on reddit who suffered a similar experience. He called Verizon to inquire and within minutes the FedEx driver arrived at his door.
I could sure use a morale boost. If you are reading this, I'd love to hear that you received tracking information or better, your devices! For the BBY customers, my heart goes out to you. I hope you got the $200 gift card at least.
Godspeed, little phone.
'
Just received a notification from VZW with tracking number and my White Note 4 will be here tomorrow 10/31 just like they promised.
I did mine in store on Sunday. My ship date was 10/31. I got a tracking number today that it's being sent 2 day and will be here Monday. Meh.
bbeelzebub said:
I did mine in store on Sunday. My ship date was 10/31. I got a tracking number today that it's being sent 2 day and will be here Monday. Meh.
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Ditto, just picked up 20 minutes ago apparently. Tears.
meowzasaurus Rex said:
Ditto, just picked up 20 minutes ago apparently. Tears.
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Come again
Sent from my SM-N910V using XDA Free mobile app
My local store had one white one last night. I went with black...
shpotik said:
Come again
Sent from my SM-N910V using XDA Free mobile app
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Sorry, Ditto, [FedEx] just picked [my phone] up [from Verizon] 20 minutes ago apparently [according to the tracking information, two day shipping with Monday delivery]. Tears [of sadness].
I preordered at the store on 10/23 and I got my tracking number yesterday showing it will be delivered tomorrow
Pre-ordered mine on VZW's site and got it today via FedEx. Came way before it was anticipated to reach my door.
Everyone who pre-ordered it should be getting some kind of notification soon via e-mail.
shpotik said:
Come again
Sent from my SM-N910V using XDA Free mobile app
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ty7uh said:
Pre-ordered mine on VZW's site and got it today via FedEx. Came way before it was anticipated to reach my door.
Everyone who pre-ordered it should be getting some kind of notification soon via e-mail.
Click to expand...
Click to collapse
Did FedEx tracking say 10/31?

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