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Hi,
Hopefully one of you guys may be able to help.
I've just upgraded to a HD2 from my old Diamond. It seems ever since I've had this handset (3days now) there's a status icon always showing that I have a voicemail but when I check I have none and neither do I have any messages in the 'voicemail inbox'.
Tmobile have re-created the voicemail box which cured it for a few hours only for it to come back!!!
Tmobile are suggesting that my SIM card is too old and needs replacing. Before I go and do that has anybody here had a similar problem and maybe found a solution?
Cheers.
hiya,
did you get this sorted? im having the same issue
Voicemail stuck
It seems (I think) that if I leave myself a message and then go into voicemail, clear it but stay on the line until the voicemail icon disappears then its cleared but only till the next time I reset the phone and then its back! Best I've got so far...and haven't got the SIM replaced yet but I think that seems doubtful anyway!!
It seems it may be a 'feature' of the ROM I have (1.43) but I'm a little loathed to update the ROM as its tied to Tmobile. What ROM are you?
Cheers,
John
I have exactly the same issue with an Unlocked Toshiba TG01 (originally on Orange) running Windows Mobile 6.5, on T-Mobile UK.
It's rather annoying
Give your service provider ( t-mobile, orange, o2 ect) a call and there can reset your voice mail box.
There will leave you a message and then you hear it and delete it and restart the device and the icon disappears
Hope that works
I have this problem now - I had a voicemail from my old provider and didn't pick it up.
Now got a new provider and the voicemail icon is stuck. I can't get a reset though as my current provider doesn't even offer voicemail!!
Any ideas?
Same Issue
I've got an AT&T HTC Pure and I use YouMail.com.
I have no saved messages, no current messages. I've tried adding a message and deleting it and stil the phone says I have 1 new voicemail.
I have even hard-reset the device and no change. Oh, yeah, I also tried changing the voicemail info. back top AT&T. Still says 1.
Very frustrating.
I have a different problem.
Whenever I get a voicemail I cannot access it by calling my number.
Help please.
Hello
Who is you network service provider
THanks
Try this:
For the longest time my HTC Touch Pro has told me I've got a voicemail, but it's wrong. I don't. It somehow got out of sync. The phone has a way to reset the voicemail indicator, but it's buried pretty well. How to reset the voicemail indicator of your Windows Mobile 6.1 device:
1. Hit the "Phone" button like you would to place a call.
2. Instead of dialing the number, tap "Menu".
3. Tap "Options".
4. Navigate to the "Services" tab.
5. Choose "Voicemail" from the list box.
6. Click "Get Settings..."
7. Hit the "Clear" button.
8. Press "ok" to close the window.
Your main screen should reflect this action immediately, and should not indicate that you have a voicemail!
Click to expand...
Click to collapse
or
Hello,
Thank you for the instructions, however, my HTC 8925/WM6.1 does not seem to have any sort of "Clear" button, it just shows two textboxes, one with the SMSC number and the other with my VMB number.. The only options are to change/clear those text fields or click the "OK" box..
If anyone else has had the same issue, here are some workarounds:
Registry:
HKLM\Software\OEM\PhoneSetting\HiddenDeleteVM = 0
(DWORD, enables the "clear" button if it's not visible)
You can also go in and manually set the count:
HKCU\System\State\Messages\vmail\Line1\Unread\Count = 0
(DWORD, set it to 0 to clear the VM indicator once and for all)
Hope this helps!
^_^
-A-
Click to expand...
Click to collapse
DrQuincy said:
Try this:
or
Click to expand...
Click to collapse
doesnt work !!
I had this same problem for a long time. I solved it by taking my SIM card out of my HD2 and putting it in another TMOUS phone. I found that I evidently had stored a voicemail on my SIM card, so I erased it. I had also been getting the infamous "129" text message that popped up on an almost daily basis. So, while I had my SIM card in the non-HD2 phone, I also looked for text messages, found one, and erased it. I then called TMOUS customer service, and they took me through a procedure they have for eliminating the "phantom" new voicemail messages. After my procedure and their procedure, problem solved! I no longer get New Voicemail prompts when none in fact exist, and I no longer get the "129" text messages.
Asquared said:
I had this same problem for a long time. I solved it by taking my SIM card out of my HD2 and putting it in another TMOUS phone. I found that I evidently had stored a voicemail on my SIM card, so I erased it. I had also been getting the infamous "129" text message that popped up on an almost daily basis. So, while I had my SIM card in the non-HD2 phone, I also looked for text messages, found one, and erased it. I then called TMOUS customer service, and they took me through a procedure they have for eliminating the "phantom" new voicemail messages. After my procedure and their procedure, problem solved! I no longer get New Voicemail prompts when none in fact exist, and I no longer get the "129" text messages.
Click to expand...
Click to collapse
i dont think voicemail are stored on sim cards !! are they ???
backlashsid said:
i dont think voicemail are stored on sim cards !! are they ???
Click to expand...
Click to collapse
I didn't think so either, but I gave it a try. I think the problem for me MAY have originated from my initial use of Visual Voicemail. I had no problem with either the "phantom" New Voicemail alert or the 129 text message when I initially started using my HD2. These problems arose for me after activating Visual Voicemail. Maybe it's that application which initially stored the vmail on the SIM (leading to a continuing New Voicemail alert when I thought I'd erased or saved all incoming voicemails), and the text message was the (Visual Voicemail) system's way of trying to let me know that I still had a voicemail message on the SIM??? Whatever may be the case, the method that I described in my post has worked fine for me. No more new vmail alerts when none in fact exist, and no more 129 text messages
hi guys i need your help with my noob problem...
in some weird way my SGS isn't able to find my sim contacts even though they are there.. i can see all of them when i want to write an sms for example or when i punch in a phone number.. but the contact list is empty..
Ive tried to look in the settings to see if i aciddently unticked something.. but it seems that the phone/andriod doesnt have an option to switch between phone and sim card..IE im not able to point the phone to my sim contacts
This is my first android.. old htc diamond/nokia user
Anyone know how to solve this crazy problem
Thanks in advance
-TB-
Open up your contact list and press the menu button > display options > tick SIM. It should show your sim contacts now.
Hi
Thanks for the reply
but i dont have the option to choose SIM, just phone, facebook and Gmail
-TB-
Thats wierd. I don't know why that would be.
I also have this problem
hmm maybe its a bug
maybe its a euro rom problem? flash to new rom maybe?
Sorry to bump this.. But am i really the one with this issue?
-TB-
Mine let's me have that option. No problem wither showing or hiding contacts from SIM cards.
Hi!
I am on annoying situation with this. I cannot disable this notification and if I use mobile hotspot long times, these messages start counting background. Messages start to appear after phone´s balance is under 5 euros, and they will appear on every situation after this. In worst case I must tap the screen over a minute and alarm clock is screaming background.
How the hell I can get ridden of these? I guess that deleting SIM-card toolkit will not affect to this.
I have tried to google it, but I cannot find the solution..
I´m rooted and S-OFF.
Help!
woundtrauma said:
Hi!
I am on annoying situation with this. I cannot disable this notification and if I use mobile hotspot long times, these messages start counting background. Messages start to appear after phone´s balance is under 5 euros, and they will appear on every situation after this. In worst case I must tap the screen over a minute and alarm clock is screaming background.
How the hell I can get ridden of these? I guess that deleting SIM-card toolkit will not affect to this.
I have tried to google it, but I cannot find the solution..
I´m rooted and S-OFF.
Help!
Click to expand...
Click to collapse
This looks like an operator issue, try talking to your mobile operator and ask them to disable the messages.
ghostofcain said:
This looks like an operator issue, try talking to your mobile operator and ask them to disable the messages.
Click to expand...
Click to collapse
But if there is possibility to show this message, I guess that there is way to disable it..?
woundtrauma said:
But if there is possibility to show this message, I guess that there is way to disable it..?
Click to expand...
Click to collapse
Not neccesarily if it's being sent / Activated by the operator.
Look on the operator's website. Giffgaff has something similar, and it's just a matter of typing the correct code in to the keypad to turn them on or off.
I put Windows Phone 7 on my HD2 last week, and I swear while I was setting it all up there was an option to show or not show SIM messages when looking in Messaging.
However now I am using the phone regularly I can't find it any more! Every time I reboot the phone, the SIM messages are loaded higher up the list than my actual text messages which is really frustrating because it makes it hard to see my current conversations.
Does anyone know where the setting to stop it showing SIM messages is?
Thanks!
pagz99 said:
I put Windows Phone 7 on my HD2 last week, and I swear while I was setting it all up there was an option to show or not show SIM messages when looking in Messaging.
However now I am using the phone regularly I can't find it any more! Every time I reboot the phone, the SIM messages are loaded higher up the list than my actual text messages which is really frustrating because it makes it hard to see my current conversations.
Does anyone know where the setting to stop it showing SIM messages is?
Thanks!
Click to expand...
Click to collapse
Try deleting one of them, and if it is not deleted from the sim, the check box might appear again on next reboot. Else delete what you don't need
Interesting that you can import messages from sim but not save to sim, how many messages are there?
i think what you've seen whilst setting up the phone was the message "import sim contacts now" and not sim sms... there's no setting about that in wp7 afaik
I think there are about 20 or so SIM messages. I deleted one and it went away, but didn't give me any more options to delete any others and the rest of the SIM messages are still there.
Obviously I could just delete them all but I find it annoying there is not the option to just hide them from the messaging view or something.
malsehn said:
i think what you've seen whilst setting up the phone was the message "import sim contacts now" and not sim sms... there's no setting about that in wp7 afaik
Click to expand...
Click to collapse
So do I... did you solve it anyway?
Can anyone send text messages via voice?
I'm using messages and not paying verizon, so via bluetooth.
Try this... (on the watch)
Pull up the google assistant
"send a text message to (person), '_________' "
I'm given two options
X Cancel
> Send
via watch
Error screen with a cloud
Sorry, something went wrong
I cannot get it to send.
What I think is happening is that the watch is trying to send the message via Verizon and their Verizon's Message+ app that I have disabled.
How do I set the default to google's Messages app that I use on both the watch and phone?
Anyone able to get this working?
Any ideas?
FYI yes, I can send a message normally via the watch and the app and yes I can reply to texts when they come in.
This is just an issue when I try to initiate a text via the assistant
OK - got it working for anyone who wants to know
Go to apps and find (simply hit the button)
"SIM Info"
open it
Hit the 3 dots at the bottom
3 dots again for "Advanced"
3 dots a third time for "Stop Using Carrier Profile"
Hit the check mark
You should now be good and ready to send via phone
grendude said:
OK - got it working for anyone who wants to know
Go to apps and find
"SIM Info"
open it
Hit the 3 dots at the bottom
3 dots again for "Advanced"
3 dots a third time for "Stop Using Carrier Profile"
Hit the check mark
You should now be good and ready to send via phone
Click to expand...
Click to collapse
Thank you, I was having the same issue. You are a life saver.
:good::good:
grendude said:
OK - got it working for anyone who wants to know
Go to apps and find
"SIM Info"
open it
Hit the 3 dots at the bottom
3 dots again for "Advanced"
3 dots a third time for "Stop Using Carrier Profile"
Hit the check mark
You should now be good and ready to send via phone
Click to expand...
Click to collapse
I legit don't see that with my watch, can someone post picture or 2, upgraded to Wear 2.7.0 and android 7.1.1 on watch.
Where are you lost?
Same versions.
"that" is difficult to work with.
Maybe you could post pictures of what you see
grendude said:
Where are you lost?
Same versions.
"that" is difficult to work with.
Maybe you could post pictures of what you see
Click to expand...
Click to collapse
Things listed is not possible with my wear 2.0 update either. When you click on sim info with newest update, the app gives an error for no connected to verizon(something like this)
Was possible with 1.5 or whatever it ships with.
Again, I am on the SAME version as you.
It works for me.
Have you disabled any apps?
Or, changed any settings that may be causing this error.
Also, try to get the error message in it's entirety.
Maybe a photo?
........
Maybe try turning on or off cellular service.
Maybe try restarting.
Try a few things. It should work, because it works for me.
But, sadly because it works for me and I am on the same version, I'm not the person to help you.
Maybe someone else can chime in.
Good luck
This works for me as well. Please post a screen shot of where you are stuck since the instructions posted earlier worked fine for me.
[/ATTACH][/ATTACH]
grendude said:
Again, I am on the SAME version as you.
It works for me.
Have you disabled any apps?
Or, changed any settings that may be causing this error.
Also, try to get the error message in it's entirety.
Maybe a photo?
........
Maybe try turning on or off cellular service.
Maybe try restarting.
Try a few things. It should work, because it works for me.
But, sadly because it works for me and I am on the same version, I'm not the person to help you.
Maybe someone else can chime in.
Good luck
Click to expand...
Click to collapse
pyoungworth said:
This works for me as well. Please post a screen shot of where you are stuck since the instructions posted earlier worked fine for me.
Click to expand...
Click to collapse
Here's what I see.
You may have to do a reset?
Fyi I already have it disabled. (Start vs stop)
No 3 dots here either, bummer...
Had to do a factory reset, i disabled cellular and all verizon stuff. Must be misunderstanding what you typed, I found it after clicking on side button once and scrolling down for sim info, I was going under settings/apps/system apps which is wrong lol.
thx mate.
SimpyD said:
Had to do a factory reset, i disabled cellular and all verizon stuff. Must be misunderstanding what you typed, I found it after clicking on side button once and scrolling down for sim info, I was going under settings/apps/system apps which is wrong lol.
thx mate.
Click to expand...
Click to collapse
That worked, thank you [emoji2]
Rock on!!!
grendude said:
OK - got it working for anyone who wants to know
Go to apps and find
"SIM Info"
open it
Hit the 3 dots at the bottom
3 dots again for "Advanced"
3 dots a third time for "Stop Using Carrier Profile"
Hit the check mark
You should now be good and ready to send via phone
Click to expand...
Click to collapse
grendude said:
OK - got it working for anyone who wants to know
Go to apps and find (simply hit the button)
"SIM Info"
open it
Hit the 3 dots at the bottom
3 dots again for "Advanced"
3 dots a third time for "Stop Using Carrier Profile"
Hit the check mark
You should now be good and ready to send via phone
Click to expand...
Click to collapse
Worked!
So this indeed does work - BUT - what if I WANT LTE data on the watch and to be able to send an SMS vis Google Assistant? Any ideas on that? I seems like Assistant is trying to send via the default messaging app and it does not have 'permission' to send via LTE. So either the messaging app would have to be Messages+ or the permission granted. The solution is above my knowledge of Android.
dbregman said:
So this indeed does work - BUT - what if I WANT LTE data on the watch and to be able to send an SMS vis Google Assistant? Any ideas on that? I seems like Assistant is trying to send via the default messaging app and it does not have 'permission' to send via LTE. So either the messaging app would have to be Messages+ or the permission granted. The solution is above my knowledge of Android.
Click to expand...
Click to collapse
I agree with you. Disabling LTE altogether is NOT a solution but rather figuring out how to reassign the default messaging app may be the answer.
Unable to send text via assistant after following steps
Hi,
Thank you all for this thread! I just got this watch and followed all the steps mentioned. Unfortunately, I'm still unable to send texts via the assistant as it tries and the gives up saying " could not connect to phone". The same can be seen in the notification panel where it shows that it's disconnected from the phone. I've tried everything including a factory reset, deleting carrier and disabling all version apps. Here are some screenshots of my sim-info on my watch. Kindly let me know anything else that you feel that I should try. Thanks!
balag59 said:
Hi,
Thank you all for this thread! I just got this watch and followed all the steps mentioned. Unfortunately, I'm still unable to send texts via the assistant as it tries and the gives up saying " could not connect to phone". The same can be seen in the notification panel where it shows that it's disconnected from the phone. I've tried everything including a factory reset, deleting carrier and disabling all version apps. Here are some screenshots of my sim-info on my watch. Kindly let me know anything else that you feel that I should try. Thanks!
Click to expand...
Click to collapse
you should try and install the stock google message app in your phone, it worked for me and try to keep your watch in wifi it can also help
I did it it changed the messaging ("through Phone" from "through watch") but neither sends a message ( i am using the google messaging app) " says couldn't connect to your phone" nor calls (still says "through watch") Any thoughts?