In my Contacts in WM 2003 I used to be able to define an access number before I call my contact e.g.:
08707940000,,01xxxxxxxxx.
Where the first number is access number and the second is the contact's number.
However now, the phone only dials the access number (the first number) and after a short pause I can hear it dialling 3 to 4 DTMFs but it is not actually dialling them because the provider is not picking it up the DTMFs.
I have to dial the numbers manually and than its OK.
Can anyone reproduce this? Please help!
Same issue here... I have a contact like this:
+3493532XXXX,1234#,0561617XXXXXXX
This dials +3493532XXXX (my home number) where I have an asterisk box, then I hear the message "Please enter your password followed by the pound key" and the DTMFs for the password and # key are sent correctly (in the number the passwd is 1234), then I hear the tone where I can dial any number, I dial 056 (prefix to use FreeWorldDialout on my asterisk) and 1617XXX (USA Boston number)... I hear all the numbers, but I see my asterisk hanging up before the whole number has been sent.
Very weird... I will do some more tests to see if I can find any solution...
Ok, finally I got the solution... do not put more than 4 digits without a comma (pause)... i saved my contact like this and now it enters the password and dials correctly:
+3493532XXXX,1234#,056,1617,XXX,XXXX
Hope it helps you too! :shock:
I did what you did, the problem seam to be that the DTMF tones are not sent at all aldough I can hear them.
I'm getting this too very odd. Getting rather bored of holding the phone up to my speakers so I can play the right tone and empty my voicemail box!
hi.. got my vario II on friday, and i have the same problem. i used to be able to dial an international number on my UNIVERSAL by calling the local access number and insert a pause before dialing the international number for example: 02071246666,006596454343. however, this does not work on vario 2 and i am very upset about it!!
Hi,
you have checked this:
HKLM\Drivers\BuiltIn\RIL: EnableDTMFSupport = 0
switch to
EnableDTMFSupport = 1
Hi,
Thanks for the help, but i tried that, but it was already set to "1".. i switched to "0", soft reset, switch back to "1", soft reset again, but still not working...
I am also having this problem, cannot empty voicemail at the moment.
I have the same problem on my Vario II. When I'm entering the number manually during the call I can hear the sound, but the other end does not respond to my input at all.
This is really annoying as I can't get into my voicemail or contact customer service
Anyone had a solution for it so far?
Are there more people with a TyTn/Vario with this problem? If so, do respond because it might be a bug or something...
Motje said:
This is really annoying as I can't get into my voicemail or contact customer service
Click to expand...
Click to collapse
On my Vario II if I go to the phone app dial 150 and when connected then press keypad I can then navigate the customer service menus by pressing the on screen number keypad if that is what you mean?
Yes, that is exactly what's not working for me. I can press the keys during the call, and I hear the tone, but somehow the other end does not get them.
Interesting topic I just saw on MoDaCo: http://www.modaco.com/Problem-with-Phone-Dialer-on-Hermes-t247377.html
It turns out that it is not just the DTMF, but also the d-pad up key not going to the call history, and the 3G icon having changed to U.
This all happened after a hard reset.
Can anyone else who did a hard reset confirm if they have any of these problems?
Check that
HKLM\SOFTWARE\HTC\3GVTEngine\AMRDTMFToneFile = "\windows\dtmf122.amr"
then try changing the value of
HKLM\SOFTWARE\HTC\3GVTEngine\UseAMRDTMFTone
from 1 to 0 or 0 to 1
No idea what it means, but it is set up in some Preconfig setups
Excellent, I solved my problems. What I did was re-install all the cab files from the extended ROM. This gave me back my T-Mobile dialer and also made the DTMF working again.
Motje said:
Excellent, I solved my problems. What I did was re-install all the cab files from the extended ROM. This gave me back my T-Mobile dialer and also made the DTMF working again.
Click to expand...
Click to collapse
That worked for me to.
Mine worked fine untill I installed the DeepOcean dialler skin and then it stopped working - removed it and it came back (DeepOcean lacked smartdial).
Installed the Eten dialler and smartdial, and have lost the tones again, think this phone skin is great, but it won't properly uninstall (need the original T-mobile phone skin/graphics) so am currently stuffed!
Have done all the usual soft reboots etc.
I'm confident if I re-instated the deafault t-mobile dialler it would come back, however, I don't want to do a hard reboot and reinsatlll all the add-on apps and data.
Any ideas how to get the DTMF tones working - I can 'hear' them, they are clearly not being sent, If I put it on speaker phone, then in clear conditions the mike picks it up and it works!!
Any ideas?
DTMF Doesn't work - FIXED IT!
Fixed it!!
Editing the registry and setting the value to 0, then soft reboot and dtmf tones are working.
Setting it to 0 wasn't the obvious choice, and previously I hadn't soft rebooted.
Found the following from dhushy in:
http://forum.xda-developers.com/showthread.php?t=276700
Worked it out. For anyone with a similar problem, use the registry editor to locate the following key:
HKLM,"Drivers\BuiltIn\RIL","EnableDTMFSupport",0x0 0010001,1
Change the value from 1 to a 0 and Bob's yer Uncle (for non-British readers that means everything will be cushty - see Only Fools and Horses for a contextual translation)
Did this and I was able to manipulate my voicemail messages as normal.
Click to expand...
Click to collapse
I am on T-Mobile UK.
A Big Thank you
This advice on changing the dtmf code from 1 to 0 was the thing ive been lokking for - for the last 4 months. A really big thank you
Hi All,
Great site!!
I have 2 questions:
1 - When I use smart dialing from my hermes I use the direction arrows once I have found the contact and choose the work number of a contact that has an extension as +1 (999) 999-9999 x 9999 I then get a dialog saying "Invalid entry, please try again."
This same entry dials fine from speed dial or dialing from contacts, any suggestions, it's a real pain to manually dial the whole number.
2 - I have my numbers in outlook 2003 and they are formatted with the +country code format, so all numbers have a + in front of them.
When I smart dial, I can't see the last number of the phone number it only shows
+1 (xxx) xxx-xxx
Again it's really annoying as the only way I can find the number is by dialing and I usually use the smart dial to find a phone number when I am looking for someone's phone number.
BTW I have tried to edit the number and remove the + but outlook put's it back. This is actually good when travelling.
Thanks in advance,
I apologise in advance if this information is somewhere on the site, I am not lazy and I did read quite a bit before posting.
ROM version: 2.15.502.3
WM5
on my outlook, I have the phone num , ext and the phone will dial and wait for pickup before dialing the ext.
of course, i am not using the country code feature, so...
I would be happy with that behavior.
If I could change the font to be smaller in the phone application at least I could see the whole number.
Thanks for sharing.
Hey all,
I've been trying to troubleshoot a problem I have when pressing my dial pad number 1 and have been unsuccessful myself, maybe one of you might have some insight. I'm running an ATT 8525 w/Black Satin Normal WM6 ROM and my organization utilizes Good Messaging for exchange server communication.
My problem is whenever I press/tap (not type and not hold) the number 1 my voicemail is auto dialed and my Good Messaging contacts are maximized. I am unable to dial any phone number that utilizes the '1' digit because of this problem unless I create a contact or type it.
I've trolled the Good tech support page and found no such problem. I've tried reinstalling Good to no avail.
Any suggestions?
UPDATE: I've installed an alternative dialer skin and all is well.
I've experienced a problem on and off for awhile, wondered if anyone else has experienced it and has been able to find a solution.
1) When inputting a new number in my phone (xxx-xxx-xxxx), and then I dial it....often it will dial a number with a similar area code if one exists. Like in an instance where you get a new number, and immediately call it so the other person can just save you without inputting numbers. Now I'll go directly to "New Contact" and input the number in order to avoid the problem
2) When using the Smart Dial to select a number, say I want Jane, so I select "J-A-N-E" and either click on the middle square button OR the green call key....often it will call a number in a group similar to the one I've selected. I'll be trying to call her, and Google 411 will pickup, or my Mom, etc.
If anyone can help, thanks!
Hello,
I often use an access code to dial internationally, and once I am connected to that access number, I have to enter the number of the person I am calling.
I have an HTC Touch HD with WM6.1pro and cannot find a way to do it. If I connect to the access number, then at the prompt go to my address book and dial a second number, it assumes I want to have two separate calls and puts the access code on Hold... which is not what I want! I do not remember all my friend's numbers, so I do have to use the address book.
With my old nokia n95, once connected I could go to the menu and say I want to dial a DTMF which is the tone you hear when dialing a normal phone. This allows me to follow on with calling the number I need while connected to the call.
Is there a way of doing this on WM6?
I have a kind of work around. I edit my international friends phone numbers as a "car phone" and the numbers look like this
02081802828 p 0027115555555
the access code, then I add p to pause then their number.
The HUGE problem is that when I dial any of my international contacts, the phone displays the same person... so no matter who I call internationally, it always shows a photo of my friend Ian, and displays his name instead of the person I am actually speaking to. I think this is a bug where WM6.1 only looks at the first 11 characters of a number, but the problem is, all my intl numbers have the same first 11 numbers.
Help MUCH appreciated, thanks,
Mark.
livegod said:
Hello,
I often use an access code to dial internationally, and once I am connected to that access number, I have to enter the number of the person I am calling.
I have an HTC Touch HD with WM6.1pro and cannot find a way to do it. If I connect to the access number, then at the prompt go to my address book and dial a second number, it assumes I want to have two separate calls and puts the access code on Hold... which is not what I want! I do not remember all my friend's numbers, so I do have to use the address book.
With my old nokia n95, once connected I could go to the menu and say I want to dial a DTMF which is the tone you hear when dialing a normal phone. This allows me to follow on with calling the number I need while connected to the call.
Is there a way of doing this on WM6?
I have a kind of work around. I edit my international friends phone numbers as a "car phone" and the numbers look like this
02081802828 p 0027115555555
the access code, then I add p to pause then their number.
The HUGE problem is that when I dial any of my international contacts, the phone displays the same person... so no matter who I call internationally, it always shows a photo of my friend Ian, and displays his name instead of the person I am actually speaking to. I think this is a bug where WM6.1 only looks at the first 11 characters of a number, but the problem is, all my intl numbers have the same first 11 numbers.
Help MUCH appreciated, thanks,
Mark.
Click to expand...
Click to collapse
Don't know if it will work... but you coud try (using Advanced Config) to increase the number of digits used to "match" the numbers in the contacts... for example to 18 or 19 numbers... but I cannot immagine what other "consequencies"could happen...
Let us know !
Regards,
K
Hi Kostas
It seems that the problem is actually with spb Mobile Shell and not windows mobile.
When I dial using the windows mobile dialler, it gets the name and picture right, but when I use spb's dialler it shows the wrong person and name...
I will chase it up with them... and thanks for the good idea, unfortunately the Call ID Match does not help the problem.
Efgaristo!
Mark.