Related
Anyone know where i can get a replacement backplate? I have googled forever today and came up with sqat. I sent an email to the HTC website hopefully they may get back to me soon.
Aha I did that last week and have totally bashed up the corners of the device dropping it on to concrete.
OMG, sorry to hear about your loss buddy, hope you get it sorted.
yer hurts to hear
http://www.easydevices.co.uk/pp/HTC_Accessories/HTC_HD2/HTC_HD2_EXTENDED_LIFE_BATTERY.html
cheap just to get you by for now....
If anyone has a bricked HD2 i would quite happily buy the backplate from them?
HTC replied to look at their website - duh, i already did that as explained to them. My O2 said they cannot find anything in stock lol
Madness
I am actually amazed that neither O2 or HTC are willing to supply me with a replacement backplate - HTC saying that they do not have them on their website, O2 denying all responsibility.
Wondering what my options are??
I'm actualy amazed that people are so rich to take their high-end mobile phones to party and waste themselves (with the phone). How about having old nokia pub phone? Or being more careful? I guess you should check ebay and other auction to find some destroyed HD2 for these parts.
Btw, how did you managed to lose the backplate? I cant even take it out most of the time (have to really try hard).
TheDynamo said:
I am actually amazed that neither O2 or HTC are willing to supply me with a replacement backplate - HTC saying that they do not have them on their website, O2 denying all responsibility.
Wondering what my options are??
Click to expand...
Click to collapse
Agreed, I contacted HTC 3 times and each time they completely didn't even acknowledge the backplate question and just talked about my other points (sms etc). I have to say their customer service has so far been terrible.
I should hopefully be getting a replacement HD2 from vodafone in the next few days if I didn't have to give my old one back I might have been able to send you the backplate, though it was loose on one corner anyway... You might have to make do with the extended battery one for now till the backplate replacements come (surely they will come eventually?)
I think you are probably right about having to get the extended back cover/battery - which does not ship until march (its laughable)
Sorry mate but I couldn't keep the cover for you, the bloke checked it over this morning when he collected it, so extended battery (when it comes out) might be the way to go, or by then they might have the normal versions out?
I have a spare !!
Strangely enough, I actually have a spare backplate, for the HD2. I recently had to send back my HD2 for repair and had to remove battery and backplate before sending, when it was returned (within days 30thDec till 5th Jan, very impressed), it appeared with another.
Although it's always useful to have a spare, I would love to help out, I always come to these forums to find fixes and such, and not clever enough to normally help anybody out, however as luck would have it, this might be my opportunity
Let me know if I can help ........
not so much a problem, friends of mine found themselves married after parties!
Hey HTC-Robbiem, many thanks - I have just PM'd you
HTC-Robbiem said:
Strangely enough, I actually have a spare backplate, for the HD2. I recently had to send back my HD2 for repair and had to remove battery and backplate before sending, when it was returned (within days 30thDec till 5th Jan, very impressed), it appeared with another.
Although it's always useful to have a spare, I would love to help out, I always come to these forums to find fixes and such, and not clever enough to normally help anybody out, however as luck would have it, this might be my opportunity
Let me know if I can help ........
Click to expand...
Click to collapse
What a top geezer - and his 1st post on xda too!
+1,000,000 for HTC-Robbiem
If anyone else has a decent backplate spare then I would be willing to buy it off them.
Cheers
WB
I found this http://www.repairhppda.com/htc-htc-touch-hd-c-114_129_308.html
I haven't used the company, nor can I vouch for them.
Here you guys go!
http://www.netimes.com/shop/original-htc-hd2-battery-cover-p-2564.html?cPath=80_731
HTC-Robbiem said:
Strangely enough, I actually have a spare backplate, for the HD2. I recently had to send back my HD2 for repair and had to remove battery and backplate before sending, when it was returned (within days 30thDec till 5th Jan, very impressed), it appeared with another.
Although it's always useful to have a spare, I would love to help out, I always come to these forums to find fixes and such, and not clever enough to normally help anybody out, however as luck would have it, this might be my opportunity
Let me know if I can help ........
Click to expand...
Click to collapse
Firstly... Top bloke, i have only been a member of this forum a few month but instances like this make it what it is
Secondly thanks to all those who posted links to buy them, i have been thinking of having my name engraved on the back of my HD2 "looks cool" but i would still like a spare just in case it goes wrong,
Ebay link, £13.50 delivered http://cgi.ebay.co.uk/HTC-Touch-HD2...ies_MobilePhoneFascias_JN&hash=item439f166d1c
I thought folks would find this interesting, to say the least.
There has been a lot of rumor and theorizing about the infamous "Yellow Reset Button" believed by some to signify a new run of phones, supposedly marking the phones as after the first 50k production units. This may be entirely true, partially true, or a complete fabrication, elevated to the status of urban legend, right up there with "It is illegal to kill a Praying Mantis, and you will get a $50 fine if you do, LOL! (You won't trust me on THAT at least.)
So it was with some excitement that I received a "Yellow Button Special" as my 4th warranty refurb. Let's just say that it did not quite life up to the hype, and was the absolute worst as far as lock ups, and I had 3 previous ones to compare it with. Part of the reason I put this in the Energy Forum was a Tweet that our esteemed chef put out about 5-6 weeks ago, saying that he had a yellow reset button model and was experiencing nolockups. That's quite a claim to make for ANY Windows Mobile handset, but I do not doubt his observation. I do believe it was probably early in the testing of said phone, and that he could not have kept such a sparkling record going indefinitely.
So, by way of a long story, I come to the blasted point, LOL! Anyone who haunts this forum knows my posts tend to be... let's say verbose! Nevertheless, attached are two pictures of the Part Number for two phones, both refurbs, and both from T-Mobile Warranty Support. Called and pleased my case, whereupon T-Mobile agreed to send me handset #5 - yep. This is my fifth T-Mobile HTC HD2 Phone.
And? Its GREAT! It works better than any other one I have had, in particular the Bluetooth A2DP works to my stereo headset without cutting out. I have had no lockups in over a full weeks use, with multiple ROMs flashed to it. Display is perfect, sensitive (I know thats driver, not hardware related, but just sayin. I have put it through a pretty vigorous set of daily use testing, and it has been beautiful.
Now for the clincher, and it's nothing to do with a "Yellow Reset Button". If you must know it DOES have a yellow button, BUT: It also has a different part number
Check the attached pics, which I covered my IMEI and my S/N (paranoia, no other reason, he he)
I have checked Serial/IMEI and Part Numbers on each refurb they sent, and all have had the exact same part number. Until now, that is:
The old one reads: xxxxx001-00 B
The new one reads:xxxxx001-01 XB
What does this mean? As an expert witness for the prosecution I will TELL YOU! The answer is: I haven't a clue what it means, or if it means ANYTHING. I do know that it is significant, and to me, a different Part Number means a revision. What revision, and even if its a GOOD revision remains open to speculation. I prefer to think I have "One of the new, GOOD ones", LOL. But seriously I don't know. It would be interesting if anyone cares to track these and see what we can learn, if if anyone on the forum actually KNOWS what the bumped up part # signifies. Anyone have any info?
For me, i think the rumour that they changed the button to yellow because america expects small red dots to be water indicators holds more of a ring of truth than a build version marker. I just think it coincided with a second surge in production.
hmm...interesting...are you referring only to TMOUS version or European one as well. My HD2 for instance is European and P/N reads 02-00 C
Since november Ive only ever had one entirely solid and dependable HD2, it has a p/n ending in 039-00.
im quite curious to see how these numbers reflect on the time/location of production....
What are folks doing to their HD2 to have multiple ones?
I have the TMO launch HD2 and its fine. I have updated the unit to the TMO US firmware and its fine. The only problem I had, which is annoying and I wish someone could help me fix this, is that with Facebook V1.2, it doesnt retain my credentials. regardless if I click save. I am investigating, but if someone knows how to fix this, please advise.
Otherwise, the unit is fine.
tekem said:
I have the TMO launch HD2 and its fine. I have updated the unit to the TMO US firmware and its fine. The only problem I had, which is annoying and I wish someone could help me fix this, is that with Facebook V1.2, it doesnt retain my credentials. regardless if I click save. I am investigating, but if someone knows how to fix this, please advise.
Otherwise, the unit is fine.
Click to expand...
Click to collapse
There is a sloution...
http://forum.xda-developers.com/showthread.php?p=6524948#post6524948
Rurph said:
hmm...interesting...are you referring only to TMOUS version or European one as well. My HD2 for instance is European and P/N reads 02-00 C
Click to expand...
Click to collapse
+1
10char
SmartAs$Phone said:
The old one reads: xxxxx001-00 B
The new one reads:xxxxx001-01 XB
Click to expand...
Click to collapse
My HD2 purchased in 10/2009 reads 99HJY005-00 XB
Hi everyone,
As a 16GB DVP owner in the UK I just wanted to find out how many other UK owners were having problems with their handset.
The reason I ask is that when I was originally purchasing the phone and we had delays, I wrote an email to Michael Dell to complain and was contacted the next day by someone from his office and later on by the European Marketing manager. In an email he sent me, he asked that when the phone arrived that I let him know how I got on with it etc.
Well when it did arrive, I had the same problem many people had with the phone locking up when on wifi and downloading from the marketplace/zune. (I have noticed that the phone does not lock up on wifi when there are no apps on the phone)
Anyway, I emailed him and told him of the problems and he agreed to get another phone sent out to me.
The new phone arrived this week and as you might guess the phone has exactly the same problem.
I sent him another email yesterday and today he wrote back with the following reply.
This is absolutely terrible, and I’ve escalated to the Global Director responsible for the Venue Pro.
We will need some time to figure this out with the appropriate teams. If you can please list the apps you have downloaded then I will try and replicate personally as well.
I am so sorry and I hope we can get you a better result at the end of this process.
Click to expand...
Click to collapse
I have sent him a list of apps etc. of what I have on my phone and hopefully something can be done.
What I wanted to know from you UK and European DVP owners is what problems you are having and if you send me a PM I can possibly pass your details onto him
I can't promise anything, but at least it seems that we have the ear of this Dell employee and he might be able to do something about it.
I will have a word with this chap about the US DVP owners as well. I have made him aware of this Forum also.
Paul.
firstandlast said:
Hi everyone,
As a 16GB DVP owner in the UK I just wanted to find out how many other UK owners were having problems with their handset.
The reason I ask is that when I was originally purchasing the phone and we had delays, I wrote an email to Michael Dell to complain and was contacted the next day by someone from his office and later on by the European Marketing manager. In an email he sent me, he asked that when the phone arrived that I let him know how I got on with it etc.
Well when it did arrive, I had the same problem many people had with the phone locking up when on wifi and downloading from the marketplace/zune. (I have noticed that the phone does not lock up on wifi when there are no apps on the phone)
Anyway, I emailed him and told him of the problems and he agreed to get another phone sent out to me.
The new phone arrived this week and as you might guess the phone has exactly the same problem.
I sent him another email yesterday and today he wrote back with the following reply.
I have sent him a list of apps etc. of what I have on my phone and hopefully something can be done.
What I wanted to know from you UK and European DVP owners is what problems you are having and if you send me a PM I can possibly pass your details onto him
I can't promise anything, but at least it seems that we have the ear of this Dell employee and he might be able to do something about it.
I will have a word with this chap about the US DVP owners as well. I have made him aware of this Forum also.
Paul.
Click to expand...
Click to collapse
The response you've received is great, but, it's highly unlikely they are not aware of this issue in the US. People on this forum have been quite active in contacting them by phone, email, forums, twitter and other means. They know.
But it is still good to know that proper channels have acknowledged the issue.
alodar1 said:
The response you've received is great, but, it's highly unlikely they are not aware of this issue in the US. People on this forum have been quite active in contacting them by phone, email, forums, twitter and other means. They know.
But it is still good to know that proper channels have acknowledged the issue.
Click to expand...
Click to collapse
I know what you are saying Alodar1, I guess my main point was that there at last seems to be someone in some sort of position that is concerned and that is listening to someone.
I have just received another message from him saying the following
Hi Paul,
Yes, I got the list of apps, thanks! Yes, I am quite concerned, and yes I do appreciate your help.
If you want to list out the main issues you find with the Venue Pro, then that is fine… I know we have worked out a bunch of them already, but we can double check.
Regarding your issue, I heard some good news yesterday, but need to confirm the details and timing.
I will ask how we can update the blogs / forums with the appropriate details.
Click to expand...
Click to collapse
So if you do have a DVP in the UK please let me know, with any details of the problem and I will pass them on.
Paul.
UK DVP
Am in France and got a DVP from Clove Technologies.
The 8 Go I have Freezes Once a day at least and mostly when I update a page using WiFi.
Get boared of that and I cross fingers waiting an hypotetic update.
A question : I did nt find the SD slot ? is it hiden ?
marcox92 said:
Am in France and got a DVP from Clove Technologies.
The 8 Go I have Freezes Once a day at least and mostly when I update a page using WiFi.
Get boared of that and I cross fingers waiting an hypotetic update.
A question : I did nt find the SD slot ? is it hiden ?
Click to expand...
Click to collapse
pull the battery. Its in the top right of the battery slot, hidden behind a piece of black tape.
Great
Thanks for answer.
Mine works?
I've been following peoples problems with their DVP on here for a bit and was getting the impression it was just the early handsets that had to the problems as mine works fine? I have no wifi issues or lockups? Had the occasional freeze for a few seconds but that's happened twice in 2 months?
I updated to a 32gb card recently but the original 8gb it came with caused me no issues either - just wanted more memory to play with.
Mine was produced on 03/31/2011 according to the box so its a pretty new one... was yours before this?
Matt.
mattahchoo said:
I've been following peoples problems with their DVP on here for a bit and was getting the impression it was just the early handsets that had to the problems as mine works fine? I have no wifi issues or lockups? Had the occasional freeze for a few seconds but that's happened twice in 2 months?
I updated to a 32gb card recently but the original 8gb it came with caused me no issues either - just wanted more memory to play with.
Mine was produced on 03/31/2011 according to the box so its a pretty new one... was yours before this?
Matt.
Click to expand...
Click to collapse
The majority of the issues are with the 16GB models and when the storage reaches more than half. Even with 32GB you might see the problem, but only when you reach close to 25GB+.
I have only filled about 3gb of the 16 and it has problems so it doesn't take much.
Issues with ALL
notebookgrail said:
The majority of the issues are with the 16GB models and when the storage reaches more than half. Even with 32GB you might see the problem, but only when you reach close to 25GB+.
Click to expand...
Click to collapse
I have a 8 Gb sd card on my DVP produced en january and I have issues EACH time I use it with WiFi...
I dont use it any more and bought an Omia7 which runs normally
What is strange is why don't we lauch a class action against DELL ....
This stupid dock has been perpetually out of stock since I got my Note 2. It would play peek a boo with us for usually 12 hours at a time before going out of stock again. Well, for those of you who want one, now's your chance to get one at half off.
https://www.samsung.com/us/mobile/cell-phones-accessories/EDD-S20JWEGSTA
This is YMMV, so take it for what it's worth. I had no trouble placing the order, and was off the phone inside of five minutes.
All you need to do is call Samsung's order hotline and place an order for the Smart dock. Tell the rep that you had been e-mailed a 50% off code last year when you registered your phone with Samsung, but the dock has been mostly out of stock since you got the code. The code is now expired, and you were told someone could reissue a new code to you when it was back in stock again.
The number is 1-800-757-0280.
The representative did not issue me a new code, but instead simply took 50% off of my order over the phone with no questions asked. She simply said, "Ok, that's fine. I'll just need your credit card and billing address, and it'll be $49.99 plus tax with free shipping."
Note that this dock also works with the Galaxy S4 as well.
If they ask you for your old code for some reason, just hang up and try again, or post in here, and I'll give you my old, expired code to use.
Receipt added to attachments.
Your Code
Could you PM me your code? The rep wanted it in order to generate a new one. Thanks
calmfury said:
Could you PM me your code? The rep wanted it in order to generate a new one. Thanks
Click to expand...
Click to collapse
It would be easier to just call back and try to get a new person. Here's a 50% off code that was found in a Google search. rE169748w
Normally, they will just have you place the order over the phone, instead of issuing a new code.
it worked!!! i ordered mine today!!!
soo happy, thanks OP! mad thanks!!!
soraxd said:
it worked!!! i ordered mine today!!!
soo happy, thanks OP! mad thanks!!!
Click to expand...
Click to collapse
Glad it worked for you.
Any reason this wouldn't work for the GS3 (current work phone). Also, I've heard that this only outputs to portrait mode--any recommendations on apps to force landscape mode--I see quite a few on the play market.
Thanks
morriru said:
Any reason this wouldn't work for the GS3 (current work phone). Also, I've heard that this only outputs to portrait mode--any recommendations on apps to force landscape mode--I see quite a few on the play market.
Thanks
Click to expand...
Click to collapse
You could try auto-rotate switch in the market. The dock is listed as being compatible with the Note 2 and S4.
cajunflavoredbob said:
You could try auto-rotate switch in the market. The dock is listed as being compatible with the Note 2 and S4.
Click to expand...
Click to collapse
Thanks. And yes, I see that it's listed as working w/ the Note 2 and the S4--I was more asking from a technical spec, point of view, why would this not work w/ the S3?
morriru said:
Thanks. And yes, I see that it's listed as working w/ the Note 2 and the S4--I was more asking from a technical spec, point of view, why would this not work w/ the S3?
Click to expand...
Click to collapse
If you want a technical reason for it, ask Samsung. All I can tell you is that their website lists only those two devices as compatible.
cajunflavoredbob said:
If you want a technical reason for it, ask Samsung. All I can tell you is that their website lists only those two devices as compatible.
Click to expand...
Click to collapse
Sorry if this is the wrong place to ask this...I just assumed with the wealth of knowledge on this forum, someone here might know the technical reasons why this would/wouldn't work w/ the GS3, as I'm much more likely to get a quick answer here vs asking a random email at Samsung.
morriru said:
Sorry if this is the wrong place to ask this...I just assumed with the wealth of knowledge on this forum, someone here might know the technical reasons why this would/wouldn't work w/ the GS3, as I'm much more likely to get a quick answer here vs asking a random email at Samsung.
Click to expand...
Click to collapse
Their staff is actually pretty knowledgeable if you call them up. Just ask for tech support or something. I know the S3 has MHL support, but I'm not familiar with the USB pinouts, which may be different than the Note 2. Quickest answer is going to be a short call to Samsung.
cajunflavoredbob said:
Their staff is actually pretty knowledgeable if you call them up. Just ask for tech support or something. I know the S3 has MHL support, but I'm not familiar with the USB pinouts, which may be different than the Note 2. Quickest answer is going to be a short call to Samsung.
Click to expand...
Click to collapse
Thanks!!!
I just took advantage of this today!
easy as can be, just say as op suggests, no code even needed.
the cheapest I have seen this online was for $79 + shipping.
Thanks OP!
Could those of you who have this already post up some of the scenarios where you've used this extensively, or even just a one or two time usage that was really cool? I can see some benefits of this, but I can't decide if I'd use it very often...
morriru said:
Could those of you who have this already post up some of the scenarios where you've used this extensively, or even just a one or two time usage that was really cool? I can see some benefits of this, but I can't decide if I'd use it very often...
Click to expand...
Click to collapse
I will when I get mine however, there is many youtube vids that go into detail on the usage of this device.
http://www.youtube.com/watch?v=xLs5EVv3B1A
morriru said:
Could those of you who have this already post up some of the scenarios where you've used this extensively, or even just a one or two time usage that was really cool? I can see some benefits of this, but I can't decide if I'd use it very often...
Click to expand...
Click to collapse
I mostly just use it as a desk charger. It does make it easy to connect a USB drive though. I have a BT keyboard and a USB mouse connected to it.
Awesome! Worked perfectly for me. Was off the phone in under 5 minutes.
Sent from my SCH-I605 using Tapatalk 2
almost got it...
it Almost work for me too... If the agent tells you that she can't enter a promotion code or can't change the price ask her if her manager is able to modify it for her since you don't want to pay more for something you're deem to get less.
I say "almost" because they don't ship to canada.
I'll try canada now... see how it goes.
...
saw this yesterday and got on it tried several times and no one will do it :'(
they all give same reason that 50% off is for 50$ or less items..
if any one gets lucky buy two and sell me one please
So I was having the multitouch issues.. putting two or more fingers closely together caused major freakouts, and some swipes would just count as taps, as well as phantom taps happening. I RMA'd. got it back, only to find out all they did was a factory reset, which I had already done. Obviously this did nothing to fix the problem. I was very angry. I went to Asus support and did a chat with a support guy ( trying to remember this is not his fault ) and politely stated that the RMA had done nothing. I set up a new one, explaining that it is a hardware issue and that I wanted the screen/digitizer to be replaced. I'm sending it tomorrow, so I'll let you guys know how that goes. Has anyone else RMA'd for this and gotten it back in perfect working condition?
WackyClash said:
So I was having the multitouch issues.. putting two or more fingers closely together caused major freakouts, and some swipes would just count as taps, as well as phantom taps happening. I RMA'd. got it back, only to find out all they did was a factory reset, which I had already done. Obviously this did nothing to fix the problem. I was very angry. I went to Asus support and did a chat with a support guy ( trying to remember this is not his fault ) and politely stated that the RMA had done nothing. I set up a new one, explaining that it is a hardware issue and that I wanted the screen/digitizer to be replaced. I'm sending it tomorrow, so I'll let you guys know how that goes. Has anyone else RMA'd for this and gotten it back in perfect working condition?
Click to expand...
Click to collapse
Yes, me too, my N7 was returned to Amazon yesterday :crying:
unfortunately, I couldn't find any tablet like N7 spec and price.
sauofee said:
Yes, me too, my N7 was returned to Amazon yesterday :crying:
unfortunately, I couldn't find any tablet like N7 spec and price.
Click to expand...
Click to collapse
My device only exhibits some multitouch jumpiness when not grounded. I decided to wait for Asus and Google to sort it out internally and then I will send it for repair. Now from what I heard they only replace one faulty units with another. Mine seems to be one of those better ones even though it has serious problems with basic pinch to zoom gestures when ungrounded. I keep it for now because I do not want to risk replacement with a worse one.
One question to the those of you who got a replacement. When you got your replacement devices what was the manufacturing date? Did anyone get a device from September production batch? Was it any better?
I just mailed mine in for repair yesterday. I was hoping this would resolve my screen issues but I'm getting the impression that I will be very lucky if it does.
Plan B will be to buy another one and return the first one with that receipt. Rinse repeat until I get one that works.
Sent from my Nexus 7 using Tapatalk 4
gadzooks64 said:
I just mailed mine in for repair yesterday. I was hoping this would resolve my screen issues but I'm getting the impression that I will be very lucky if it does.
Plan B will be to buy another one and return the first one with that receipt. Rinse repeat until I get one that works.
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
So annoying that's what you have to do just to get one that works. Asus..... I don't know why they didn't just go samsung or htc, as badly as asus fudged up QC on the 2012 N7
I just mailed mine in for repair today, I don't know if I did right. Mine is also from the best ones between the bad ones and I don´t want to get one in worst conditions. I know a guy who send it to asus and got it back with the screen, front and gps changed, they did not even talk about the gps or gps problems at all, so we thought it was solved because they knew what to change. When he got it back at first it was perfect, he use to had a realy faulty unit, but the next day he came saying that it was failing again, much less than before but not perfect at all. He keeps talking with the people on asus and they told him to send it back, that may be an app... ???? I guess they don't have any idea on what the problem is.
bokoy said:
He keeps talking with the people on asus and they told him to send it back, that may be an app... ???? I guess they don't have any idea on what the problem is.
Click to expand...
Click to collapse
Yeah, the app is called JSS15* OTA update.
sfhub said:
Yeah, the app is called JSS15* OTA update.
Click to expand...
Click to collapse
There is a problem with that solution, I have the grounding issue, how could just a software problem do that? Mine works nearly perfect in my hands but if you put it over a sofa... Could be a software problem with some apps but not all.
The 15x updates contained firmware (which effects the hardware) as well as software.
Sfhub's firmware patches have been 80-90% successful in minimizing or eliminating the touch problems for those who've tried them.
He knows what he's talking about.... :thumbup:
gadzooks64 said:
Plan B will be to buy another one and return the first one with that receipt. Rinse repeat until I get one that works.
Click to expand...
Click to collapse
So in essence, commit fraud?
Apparently.
Sad that the sellers have to take it in the shorts because Google/ASUS are so clueless and unable to provide anything remotely resembling customer service.
They'll end up with a bunch of money tied up in defective stock that they'll have to sit on until they get credit.
Next time, how many Google/ASUS tablets do you think they'll be ordering?
goofball2k said:
So in essence, commit fraud?
Click to expand...
Click to collapse
Are you from the police? Is that fraud? So how would you call what asus/google are doing...
I think people that buy a device and return defective units to the place of purchase are heroes. Especially if they return 3-5 or more. They beta test the devices, and take out the bad ones for the rest of us.
Is it fraud to buy model ABC and return model ABC to the same store? The stores have a ASUS wonderful warranty program where they can return the devices for a full year for repair and resell them to unsuspecting customers. For example, I noticed Best Buy selling a Google device recently at full price that had an extra small sticker - Bug Fix A. Isn't that fraud? LOL
Seriously, it should be fraud to sell a consumer faulty devices and expect thousands of customers to deal individually with the known problems.
Even if you buy one in one shop, then buy another in another, or the same shop, and return the first one as the second, that is what the user said. If that's the way to get a good one working... but be careful with bar codes, they will know you are not returning the same item.
There's no damage for any shop as Bob said, they just return the unit and gets new one. The biggest problem is for the user, Google is just lucky for not having more returns.
They are are all screwed up I think. Some more then others. It can be fixed with Sfhub's patches for the most part. Mine still gets strange when I play extended periods of Terraria but it is only for a second or two. I don't even think it is the device at this point but rather the game itself.
Best thing to do is go into Dev options and turn on show touchscreen inputs. Before it would skitz out and I could see like 5 touch inputs randomly on the screen. Now after Sfhubs fix, I don't see any, even when the game gets wonky.
This is why everyone knows it can be corrected via a proper patch from Google. Whether they adjust the sensitivity to touch or grounding or whatever. If Sfhub can do it, Google can. Plus it is a tiny download, his directions are precise, you don't have to be unlocked or rooted to do. There is absolutely no harm to just patch it yourself until Google makes with a fix.
Touchscreen Patch Fix:
http://forum.xda-developers.com/showthread.php?t=2428133
player911 said:
They are are all screwed up I think. Some more then others. It can be fixed with Sfhub's patches for the most part. Mine still gets strange when I play extended periods of Terraria but it is only for a second or two. I don't even think it is the device at this point but rather the game itself.
Best thing to do is go into Dev options and turn on show touchscreen inputs. Before it would skitz out and I could see like 5 touch inputs randomly on the screen. Now after Sfhubs fix, I don't see any, even when the game gets wonky.
This is why everyone knows it can be corrected via a proper patch from Google. Whether they adjust the sensitivity to touch or grounding or whatever. If Sfhub can do it, Google can. Plus it is a tiny download, his directions are precise, you don't have to be unlocked or rooted to do. There is absolutely no harm to just patch it yourself until Google makes with a fix.
Touchscreen Patch Fix:
http://forum.xda-developers.com/showthread.php?t=2428133
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Correction - "Your bootloader must be UNLOCKED to use these packages. Unlocking your bootloader is covered in the stickies"
That is extracted from his post.
So no one's had a positive experience RMAing the nexus? Do the majority of units have the multitouch problem?
Sfhub's fix helped but I still get the "grounding issue" where the touchscreen goes insane if I place the nexus on certain materials. It sometimes exhibits the same problem when connected to the charger.
Other than that, the tablet works great when I hold it in my hand, no other issue to report... so I'm worried about RMAing my N7 and getting back one that not only has the same multitouch issue but now also randomly reboots or has dead pixels or dust or whatever. My warranty applies to north america only because I bought it off ebay and I don't live in the US so shipping it off to get replaced will get costly if I can't guarantee I get a working replacement back. Can I be sure that like, the newest batch of nexus 7 has been fixed and the replacement will be of that batch?
Since they're not sure what the problem is (one Google groups poster states that ASUS has had his for a month with no ETA on a fix, or when he'll get it back) I'm not sure how they can fix anything , or be certain that what they've been shipping is 'good'.
https://productforums.google.com/forum/#!topic/nexus/mG4JXaT-SHs[1-25-false]
Come and join in the fun.... :/
Looks like loads of fun. Seems I should be grateful I was lucky enough that my touch-based tablet only has a malfunctioning touch screen.
danvee said:
Since they're not sure what the problem is (one Google groups poster states that ASUS has had his for a month with no ETA on a fix, or when he'll get it back) I'm not sure how they can fix anything , or be certain that what they've been shipping is 'good'.
https://productforums.google.com/forum/#!topic/nexus/mG4JXaT-SHs[1-25-false]
Come and join in the fun.... :/
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Dude, that forum is almost like spam. I reported my issues early, 3 weeks ago or more.
Since then I get from 10+ to 20+ reports (of multiple posts) per day of people reporting issues in email. People might be worrying about me when I get two or three reports in one meeting and I'm chuckling at the comments. LOL
Seriously, it is a good idea to report your issues at that location. But, think twice about subscribing to the topic.