[Q] Moto Defy voice call/data usage freeze problem - Defy Q&A, Help & Troubleshooting

hiya...
i'm posting this thread because i've been struggling to get some help with this issue. i.ve googled for any fix but didnot find one...
motodefy on CM7
just unlocked my motodefy which was locked on orange before(unlockcode used),
i am now using a 3uk sim... 3uk settings is there in the APN
problems:
1.hangs when i am in the middle of a call ( cant here anything/cant do any call/ and cant receive any call) handset does not hang coz am able to move between menus, open and use apps)
2.after it hangs i cannot use data I.e download, google store coz that one freeze as well.
3. sometimes when its hangs, i cannot end the call (like if the dialer hangs is frozen, i press the end call button, it says hanging and it stays like that, but sometime it hangs the call !
4. the signal icon and the 3g/H icon is on the status bar, but they dont react.
5. i reboot everytime i have this issue... someime comes back online very nicely( with signal/3G/H icon showing on the statusbar) and some time it doesnt (meaning the signal is there but not the 3G/H) ... when it does come back online nicely ... i start to use some data... example i am using google play, it will let me download some apps .. but eventually it will stop working in the next 5 mins ??? and after this again i will not b able to call blablabla ... same stuff as above ...
ANYONE, OTHER THAN ME EVER HAD THIS WEIRD ISSUE WITH THEIR DEFY BEFORE ??

Try wiping all data/cache in recovery
hi,
why dont you try wiping away all you data from the recovery mode and then reboot it once again.
Thanks

oh.. u know i like changing/trying roms ...eventually at first when i had this issue i did a factory reset/wipe from the recovery and installed the cm7 again but its a persisting issue ... i just took to 3uk shop .. they told me they cant do anything coz its not a 3 handset their customer service was not able to help me either ... i am really really desperate to get it fixed ....

No problem if i use an orange sim
i would like to point out that i do not have any problem when i am using an orange sim in my defy ... callss/txt .. unfortunately no credit to try data but i can surf a bit of orange pages without any trouble ... why is it like that with 3uk

I don't know the reason, but sometimes I had this type of problem with my Defy (green lenses) and CM7. After a hardware issue I take it to the service and they replace the whole main body. So now it has red lenses and I switch to a CM9 nightly ROM (CM9-NIGHTLY-120613-Defy+ from Eclypse3). Don't know why, but my problems with the calls hangups and connectivity solved.

Thank you for your help everyone ....although i am in uk am able to use the Vecton sim with USA baseband its on trial for the moment .. we'll see if theres a glitch i'll keep updating

Questions go in the Q&A section

Issues sorted..
Ragarding to my post above ... i managed to work aroung this issue ....
just have to set scaling to Conservative and enebling all modules in cpu settings in revovery...
Can be closed now Thanks

Related

[Q] Please Help Phone Dialer Not responding ?

I have serious problem with Htc widlfire Phone Dialer. Dialer doesnt seem to respond while making a call, it lags around a minute. i need to make call n after a minute or two the screen shows dialing . This happens once or twice a day(i often notice this happening after driving) n it rectifies by itself
I tried rebooting , but didnt solve. Alternative dialer like smartdialer , atakephone also didnt work as proceed through default phone dialer. ended all process , still not working
Kindly help this is annoying, i cant make calls when needed n am stuck .
i dont have problem in receiving calls. i doesnt wish to reset my phone.
pl reply.
Is any process running behind causing this problem?, coz the phone solves itself n works fine after.
plz help. Thanks in advance
someone pl help me with solution, tried everything, doesnt work
am unable to make calls
dont u ever come across this issue in ur mobile...

Phone hangs sporadic after calls (2.2 only)

Hey dear devs,
so ive got a little problem. Im a flashjunkie and tried all the different firmwares. All eclair firmwares JM1/3/5/8/9 went fine for me and i had no problems, but since the first froyo (JPC) ive tested, ive got a little problem with froyo.
First some things about me and my phone. I live in germany, my provider is o2, and i also bought a brandet o2-phone. The first day i got it, i flashed to JM5 and unbrandet it, but now to my problem:
My phone hangs somtimes and very sporadic (1-2 times a week) normally after longer calls >10 minutes.
But let me explain a little deeper. It first appears with JPC (my first froyo).
Im doing a longer call and when i finish i take the phone of my ear and have a look an the display to end the call. But i cant click the hangup button. The green listener symbol in the upper left corner is there and blinking. The only thing i can do is to press the menu-button to get back to my homescreen. All is working fine then, but i cant do or recieve any calls because the upper-left green listener symbol is still there and blinking.
When i try to go to flightmode the phone normally hangs completely, only a reboot is fixing the problem. I also had the prob one time within a call. I was on the phone and suddenly my partner was gone.. i didnt hear anything and he also didnt hear anything. Same symptoms: green listener symbol blinking, and when trying to switch to flight mode, the phone crashes. Only reboot is working.
This problem appears in ALL froyo firmwares i tested (JPC, JPK, JPM, JPO), and yes a wiped, i cleared all caches, i reflashed all the firmwares, flashed with kies, flashed with odin (with and without repartition). So i did all the stuff we all used to do to get this problem fixed...
I first thought it was a failure of the beta-firwares, but also the JPO has the problem. There is one thing that might have to do with it... I live a little bit outside of the town and in my house i have a low signal. The problem appears in 9 of 10 cases in the house until now. That might be bad luck, because its very sporadic, and normally i do longer calls only when im at home... But it may also be part of the problem, perhaps because my phone wants to change the to another umts-provider, that has a better signal?
I also thougt that it may be a sim-problem, because my sim is about 5 years old. But i ordered a brandnew sim from o2 and yesterday i had the failure again. It only appears after or right in the call.
Has anyone experienced same problems? Or can help me find out what problem i have?
Thx for all answers
Cheers, Donald!
hi!
yes, i can second that! i have exactly the same problem with my o2-germany-provided SGS, even though I unbranded it by applying the scandinavian froyo-beta via registry hack. So far I did not find any solution. Sometimes this even happens during rahter short calls of 10-15 min. Too bad
Yes i can confirm the Problem. I'm with O2 Germany too. First I thought it is a Problem with both party's hanging up the same time. But I couldn't reproduce the problem at will...
So, the only thing, we can do at the moment is to wait for official o2 brandet firmware. Does anyone know when it will be released?
Greetz DN
Until now i haven't heard about a release date...
also on jf3!!!
i've got the same problem! but i had this bug already on stock eclair jf3!
so i updated via kies to official jpo ( i also tried jpc, jpm, jp6) and my phone still hangs sometimes. is it possible thats just a strange behavior on sgs with o2 germany?
or is there anybody else (other country or carrier) getting the same issues?
i get this bug every third call (when calling longer than 30 minutes)
....
hmm.. perhaps we found something that causes this o2-bug... There is a discussion in the german forum android-hilfe and there is mentioned that the homezone-indicator signal might be the failure, that you might have enabled.
So what about you? Have you also enabled this feature?
Today i called the O2 hot line and they told me that O2 did not receive the Froyo update from Samsung yet. So they haven't had a chance to test the Froyo release. That mens we have to wait for Samsung to give the update to German carryers for testing. I mean if they encounter the problem too they will fix it since it is a real annoying bug.
Look also at this boards and threads about the same issue:
ht_tp_: / /_ww w._ handy-faq._ de/forum/ samsung_i9000_galaxy_s_forum /174359-probleme_empfang.html (german, translate. google. de may help )
ht_tp_:_//_forum._o2online._de/t5/ Handys-und-Zubeh%C3%B6r/ Galaxy-S-Froyo-o2-WCDMA-massive-Probleme/ m-p/58562#M7640
(remove spaces between first parts of the links, as - unfortunately - I'm not allowed to post links cause of my "newbie" status )
I've got the same issues (hang after/while phonecall, aborted call, no net service and so on..)
Same problem here!
BUT mine locks up every 30 Minutes!
And I use drei.at (Austrian Provider) NOT O2.
So it seems, that its not a specific Problem within O2 only
Andy
happened to me once...but SGS unbranded with O2 sim...
Hey,
i have the same prob. When the phone lies all the night and some1 wants to call me at the next morning i'm not reachable. every morning. 100%
now i installed the i9000xxjm3 modem. lets see if it fix the prob;-)
Greets
logicmann
Hi,
there is finally news on that.
O2 meanwhile confirmed the issue to be connected to the homezone display in the Froyo firmwares.
They propose a solution where they delete the homezone data from the SIM card without affecting the homezone functionality as such. Just the homezone icon will not be displayed anymore.
So the assumption it has something to do with the O2 homezone became true.
Here is the thread (sorry, its German) in the official O2 forum:
http://forum.o2online.de/t5/Geräte-...-o2-WCDMA-massive-Probleme/td-p/45714/page/27
I just wonder if some clever developer here could even remove the homezone icon functionality out of the firmware. I somehow do not trust O2 to come up with their solution quickly enough...
Thanks
Andi

Missing calls with official 2.3.5

Hello everyone;
I flashed the latest official 2.3.5 last night. Missed three calls afterwards, as if I was not connected to GSM network. I was at home and signal was stable as usual. Anyone else noted unusual GSM behaviour?
Cheers
----------------------------------------
UPDATE: In order to better understand this issue, it could be interesting to know which service providers are being used; in my case, TMN in Portugal.
One week before flashing this ROM, I started using 3G, so I'm not sure if these missing calls are as result of the ROM change. I'm going to switch back to 2G for daily use and see how it goes.
Yes, if you search you will find other users with the same problem.
happens also with the other beta roms.
Sent from my U8800 using XDA App
It happens to me too unfortunately.. can't tell the reason why. GSM status seems ok.
I confirm this missing call issue.
People when ring me the first time they go straight to voicemail and only get connection on second try.
I think the only way to solve it is Huawei but there is not point of trying to speak to them and they just won't listen for what people say to them.
I can confirm this is happening to me too....after reporting all was well this was one of the things I didn't test out.
Weird thing is that I called my mobile from home and both went straight to voicemail...
yep.
but if you immediatly make a 2nd attempt you get connection
OK try this...
Turn off phone... re move battery and sim card.
Replace battery and start phone without sim card and boot up.
Unlock phone and open any app (doesn't matter just do something)
Turn off, remove battery, replace sim.... boot up again.
Just called from my wifes mobile phone and my phone rang OK.... will test further but that seems to have done the trick for now.
I got the same problem and so far nothing i did solve it... Just missing reinstall the rom again and see if wasnt any bug i got while installing... I don't see too many ppl with the same problem and i don't belive huawei had so many diferent hardwares in a single mobile phone model according with all the different ppl have with different phones.
I also have this problem with the new firmware. My phone doesn't connect to the network upon powering on.
I have to manually connect it, by going into the Mobile networks settings. Once i'm in that menu, it connects.
druida_69,
I can confirm that does not happens every time, I tested from other phone I only on the sixth call I got the ring... Worst, during this time I made a call without problems.
The question is on reception...
Sent from my U8800 using XDA App
this issue is killing me.
when I have the device disconnected or in a cal, when someone try to ring me and can't I always receive a message informing that the xxxx number tried to ring you at that time bla bla bla.
no calls
The same thing happened to me... also tried many things without success... downgraded to 2.2.2 (B138) problem solved...
I'm getting tired of huawei's poor support and buggy updates!!!
To be honest i don't know if this start to happen after or before installing geno‘s OC Kernel.
I can confirm that this happens when the phone stays for a long time inactive. Try not playing with you're phone gore 20 minutes or so and then try to ring youselves.
Its like if the phone entering in a zen deep sleep....
Same here
Started after updating to 2.3.5, anyone tried the updated 2.3.5 from Huawei? it removes the pink screen I heard, but maybe it fixes this issue
F****** Huawei. Just realised that I have this bug too with latest 2.3.5 release... I think that it's data dependent. If you turn them off it connects ok...
I didn't realize until I read this thread, but I have the same problem!
I'm over it, I'm going back to Oxygen until I can buy a new phone, and will probably never buy huawei again.
I had this problem initially but since I booted up without sim card and boot up again with it in hasn't been a problem...I've had to test this on a few different phones & reboots now and everything is fine....
Clevo89 said:
I had this problem initially but since I booted up without sim card and boot up again with it in hasn't been a problem...I've had to test this on a few different phones & reboots now and everything is fine....
Click to expand...
Click to collapse
I 've just done that and it seems to be fixed.
I 'll test it until tomorrow and if it works ok I will do a marrige proposal to you.
Thanks for now!
I've also tried, let see if this works!
Regards!
Didnt worked with me

MB526 (random) reboots, fix?

Hi, i have problems with random reboots its really annoying.
Some roboots arent random - when i recieve/send sms phone reboots almost everytime or when someone calls me its the same - reboot.
Any fix for this?
Thx
I have Defy+ (MB526), 2.3.6 android, 2.6.32.9-gbdd614e kernel, stock ROM
try wipe or flash other sbf that you can flash
Don't flash anything, if it persists after a wipe, send it back
Sent from my MB525 using Tapatalk
Someone on this forum reported rebooting issues caused by a slightly shorter than spec battery (actually a few people as I recall). When the phone was moved it often rebooted and the fix was to add a single piece of electrical tape to the end opposite contacts. May be worth a try.
Switch to 2g and mobile data off then see if it reboots.
Might be this-
http://forum.xda-developers.com/showthread.php?p=21237004#post21237004
Ok, thanks for the answers, flashing doesnt work Ive tried it many times..
Ive just tried 2G and electrical tape, hope it will work
A few causes might possibly be the answer.
1) firstly confirmed the rom by playing the overclock settings. Some rom having too low on voltage or frequency setting. Or the rom itself is not stable. Flashing another rom is only way to confimed this.
2) Battery might have factory defect, use battery monitor widget to monitor the voltages/current of the battery consumption. change battery(borrow from friend) to see if the reboot still happen.
3) Check battery connection on the phone. Make sure no loose around it.
4) If all the above still causes the random reboots. you can return it back to the shop to repair the handset.
seems switching to 2G helped, no reboot since switch, thanks
This is the same problem I had with my Defy+
It used to reboot randomly for no reason even when siting on a desk doing nothing
all of a sudden i would hear a notification to say the sd card was loaded informing me it was rebooted.
When it does decide to reboot it can do up to 4 or 5 reboots continuously
I sent it back and got a new one.
The new one does the same thing but very rarely
maybe once every month or 2 months
I have posted about this on the Motorola Forums and There are other people with the exact same problem as us.
One of them mentioned they had to send their phone bak to Motorola and they replaced the main board and will get back to say how it went.
But since then no answer and Motorola changed their forums
https://forums.motorola.com/posts/4e8655afee
mine is not rebooting anymore
Splashik said:
mine is not rebooting anymore
Click to expand...
Click to collapse
Can you confirm if it's 2G or tape?
I purchased Defy+ 20 days ago with exactly same configuration as the one described in the beginning of this thread. Phone reboots at random when I am in the middle of conversation, or while accessing data through mobile network or while present in areas with extremely low single. I tried using a new SIM, checked loose ends (if any) of the battery i.e. stuck a 1 layer of tape on one end, also switched to 2G. The phone continues to reboot especially when I access internet on mobile network, and also booted once while I am in a call.
Unfortunately the customer service in India (any company) would be pathetic so I'm not hopeful in having Motorola fix the problem if I take the piece to their support centers...
Narasimha
Narashima,
I have heard of Defy going crazy when trying to access data in an area where the data signal is weak and goes in and out. Can you confirm you are getting reboots if you turn data OFF? Not sure how your phone is configured, but I mean even cut off 2G.

"No service" constantly with any SIM

Hello guys , I'm having some real tough time here with my nexus 4 ,
It arrived brand new from Google just couple of weeks ago and in the past few days
it won't get reception - at all .
The device did'nt go through any change , it just stopped working at that aspect .
It came with 4.2.2 , it stopped working properly (constantly lost reception) around 4 days ago ,
then I updated it to 4.3 through OTA thinking it might be related , then it worked fine a bit
and got bad again really quickly , and since then I can't get any reception .
IMEI , baseband shows just fine
Here's what I've tried -
* Going back to 4.2.2
* Changing baseband (tried 0.33 , 0.48 , 0.83 and 0.84 - nothing works)
* Checked IMEI thinking maybe somehow it got blocked accidentally - IMEI clean
* Changed ROM (now on CM10 nightly)
* Changed kernel
* Tried 4 different (properly working) SIM-s
* Tried tinkering with the CPU speeds - lowering , highering , tinkered with other hardware via available settings
The device did not fall , nor was it defected by water or anything I can think of .
Logcat -b radio dump attached (basically , shows constant exception - "RADIO_NOT_AVAILABLE")
log.txt -> When nothing works
log2.txt -> A maneuver I just found out , that altought wont give me service - it at least shows me the carrier name
and then goes through "No service - CARRIER" -> "CARRIER" -> "No service CARRIER" in loops .
I did it like this - turned airplane mode on , called an emergency number twice , disabled airplane mode ,
Ill do it like once or twice and then it shows instead of "No service" - "No service | Carrier" ,
then I try to call the emergency num again , it will always either show "Mobile network not available" or "To place a call, first turn off airplane mode." (even if airplane mode is not enabled for some reason ?)
But it gets no service whatsoever .
Is there anything I can do ?
This phone was a gift for me , it was brought from the US , I am not living in the US
so RMA-ing it back might take a month ,
maybe someone tackled this ?
Any help would be so highly appreciated ,
thank you so much !
Just curious, did all your SIM cards touch the metal contact of the sim tray?
flash latest radio and you should be dandy..
If your using T-moble, thats the problem.
Get att straight talk sim card for $45 and try them out for a month.
See if your reception improves.
I had the same issues, rma' 3 devices and tried many sim cards, did not fix it.
It fixed when I went to the att network. full signal everywhere now.
Hey guys thank you for your replies so much !
I have tried the latest radio (i.e. 0.84) , actually it was installed automatically with the OTA to 4.3 ,
tried to re-install it as well but thats a no go , no signal whatsoever .
I don't think the sim touched the metal part of the sim tray , I've actually tried to put the sim in
a friend's nexus 4's sim tray (as in I swapped the sim trays for a try) and it did'nt work .
I'm not using T-mobile , I'm not from the US , but I've tried 3 different carriers sim-s which are
working just fine in my friend's nexus 4 and none work here
If anyone has any other suggestions , please do tell , I'm really desperate here
Thank you again so much !
Hey guys , upp-ing this ,
Tried to put the new stock JWR66Y on it , thinking it might give me some luck ,
no luck there as well , no service whatsoever .
Well ... no idea what to do other than declare this a dead phone .
If someone knows a workaround that'll be amazing , waiting a month for the RMA
to take place would be really inconvenient .
I had the same problem. I got my second N4 yesterday and it would connect to 2G but not 3G. I tried changing sims with another N4 user and it still wouldn't connect. I brought it back to LG (There isn't a playstore here) and they replaced it for me. It works fine now.
I have the exactly the same right now.
What did you do to fix this?
I read that maybe 4.4 can fix this.
Thanks.
Pretty sure that we're still experiencing the same problem that initially showed with Android 4.3 and the Nexus 4's radio (problems with MVNO support). Radio occasionally crashes, and toggling Airplane Mode can cause the device to reconnect for some amount of time before the radio crashes again. Really frustrating.

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