[Q] SIM not recognized after drop - Atrix 4G General

Hi!
After a friend of mine dropped my Atrix, I'm having severe troubles getting it to run properly again. Main issue is that the SIM is not being recognized any more - I'm not prompted to enter a PIN, can make "Emergency Calls Only", and if I try to connecto to a provider manually, it tells me my SIM does not support it. The Antenna works fine, however, and the SIM works in another phone; also, a friend's SIM wouldn't work in mine.
There is very little external damage to the phone, and the drop was just about 1m onto stone, so I'm hesitant to believe the SIM connector broke. Is there any way I can be sure, i.e. would the pins on the connector have to have a certain voltage to them I could measure or similar?
Unfortunately, the phone has no warranty, as it was a pre-release gift from a Moto employee, so I can't just take it to a store and have it checked for free. (If any German can tell me: Is this expensive at all?)
Thanks for any advice!
David

Most likely the SIM is just not seating properly. Can you insert the SIM and keep pressure on it so it maintains contact while you power up? Your SIM should be fairly tight when inserted, and not move. Could be a contact problem now after dropping. The Atrix did have an issue with SIMS at release but I think this was more people not inserting the SIM correctly than an actual phone problem.

Nope, nothing. Still no service.

Sounds like the connector may have broken or come loose then.

And there is nothing I can do to check if this is the case or not?

Can't find anything. The following may help if you decide to strip it down to check for anything obvious:
http://www.ifixit.com/Teardown/Motorola-Atrix-4G-Teardown/4964/1

Related

Dual Sim Cards

Did anyone try these dual simcard adapter in a wizard, I got one and maybe the software will not fit to windows mobile 5 but the changing between the two providers last endless, sometimes it needs a softreset to get a connection... need help
cheers
I do use a dualsim adapter without problems. Changing between te two SIM's never lasts longer then 3 to 5 seconds.
Have you tried the adapter in a non WM5 phone?
Cheers,
Cactus
where did you guys get these dual sim adapters? didnt even know they existed, quite interested to have one!
Hi,
http://www.magicsim.com/english/index.asp?new_id=27
They have got all kinds of solutions. I tried the MagicSim16 (16 SIM's on one SIM) but that didn't work, so I had to fall back to a DUAL SIM adapter.
Regards,
Cactus
le_cactus
Could you post some more references of the dual sim you bought? even a pic to let us identifiy the correct sim in ebay? Thank you
Hi,
I bought the 7th Era Dual SIM adapter. It's the one where you need to cut your sims. I figured the 8th Era solution wouldn't fit in the Wizard without doing harm to the case. I also tried the 9th era but I couldn't crack the encryption from my Orange SIM, the T-Mobile SIM however wasn't a problem at all.
A warning: If at all possible buy a duo SIM from your provider and cut that to pieces. I cut up my TMO SIM and it doesn't make a good connection with the SIM adapter. Luckely I still had the 9th Era card that I cut up with no problems so I'm using that inside the 7th Era adapter.
B.w.t. the 9th Era SIM card also worked with the Wizard. It's the best solution imho, but you need to be able to crack the encryption of your original SIM and as I understand it Vodafone and Orange SIM use a newer encryption that can't be cracked.
Hopes this helps,
Cheers,
Cactus
Hopes this helps.
Hi,
I also have a Wizard and use the MagicSim. I found that the problem is the Radio version. I have the MDA Vario by T-Mobile Germany. The shipped Radio version is 1.40.10 and have no problems with the DualSim.
Yesterday, I tested a newer OS Version shiped:1.3.2.5 (T-Mobile) new Version:1.3.7.11(Qtek). And then I flashed the Radio from 1.40.10 to 1.12.10. I tested my dualsim and nothing was happend, only i restart my wizard.
Than i tested another OS 1.5.4.2 with Radio 1.13.10 and 1.12.10 with the same problem. Than i restore the Radio to 1.40.10 and the dualsim works perfekt.
i hope u understand my bad english
Good luck...
dual sim card
now everything works fine, i don´t know if this comes from changing the network-choice of the handy: I had been in Austria and changed this item into manual ( from automatic). now I put back the old "automatic" modus and the simcard (or the wizard) finds a net in about 15sec... so changing from one card to the other is no problem..
But the backpart (Idon´t know the englisch word) will no longer fit perfectly, but it is only 2mm higher on one side.
cheers
Hunter
I ordered a dual Sim from Ebay a month ago and received it a week later. Unfortunately I cannot get it to work. It just doesn't fit right, the stress on the battery cover is quite heavy, since the cover is under stresss from sticking out so much. I am afraid the plastic bits will break and the cover will become useless. The stress is caused by the thick little black chip in the adapter, that does not fit into the sim slot. Also I cannot get the adapter to work, the Vario reports an invalid Sim. This can be due to a defective adapter ( caused by me twisting it while trying to fit it without the battery cover being stressed) or by my ROM version or even the T-Mobile Simcards, which have been reported not to work with dual sims in some threads. I previously tried a cut-out dual sim in my Magician, but no dice, the wretched thing would not work. my simcards still worked, but the Magician kept seeing invalid sims. Probably also a case of my destroying the little bugger ( I am not very carefull I guess, but of an impatient guy who cannot handle those cheap ass fragile things).
Ok, my question is: can someone post some pictures of the way they fitted the adapter and how much the battery cover is sticking out?
It would help me big time in deciding if I will try a third time to get it right. thanks people!
I recently bought a MagicSIM from a German eBay seller (http://stores.ebay.de/CironStar) including cutting service. Three days after sending him my two SIMs, I received it back yesterday and it works great in my Wizard!
What I like especially is, that you don't have to enter your PIN each time when switching the SIM.
I still fear those cut-up job ones... even if they do it for you; one wrong move and *snip* goes your SIM - have fun explaining that to your operator :/
I see they now offer a no-cutting-involved version as well. Has anybody tried this type ? It seems like it'd at least double-up in thickness, and there's a chippy bit that goes outside of the area where the SIM goes which definitely looks like it'd get smushed by the battery.. so I'm sceptic
what is the main purpose you guys use a dual sim adaptor? is it because u need to travel from country to country all the time? Another question is, once u have fitted two SIMs in your phone, can they BOTH receive calls at all times if someone called u on either number?
toneslee - yes, dual SIMs auto-switch the active SIM from time to time, and you should be able to receive calls, text messages, etc. on both.
My main reason to do this would be so that I can drop both my vodafone and lebara sims into the thing. Lebara is nice and cheap for my international calls (work, girlie, etc.), but is stupid-expensive for national calls - so I'd like to use my Vodafone for that.
Right now that means I have to keep two phones Which isn't tooooo bad.. but if at all possible, I'd rather just keep the one.
@ toneslee: You CANNOT receive calls on both Sims simultaneously. Your device has only one GSM radio and can handle connection to the GSM towers,data and voice from only one SIM at a time. What the dual sim adapter that ZeBoxx uses can do, is automatically switch which SIM is in use every 1 to 30 minutes, thereby trying to catch as much calls in both numbers as possible. But true simultaneous reception on both SIM cards is not possible. They cannot be active at the same time, so when one Sim is registered in the network the other is not connected and people calling that number get the same thing like your phone is off, e.g. voice mail.
correct Though I thought they switched a little faster than 1 minute >_<
I'm using a cut sim in my magician, although the "technology" is so basic, there's no reason why it shouldn't work with any phone. Cutting was fine, just do it carefully and use thin scissors. In my experience, there's still enough "space" to make a mistake and for it to still work. You have to be quite unsteady to screw it up and slice right through the middle of the "chip" in the mini-sim.
The only problem I had was that the sim was now too thin so I slid some slivers of paper between the metal sleeve and the mini-sims, and it works fine.
I have two numbers, one contract and one historic PAYG that I keep in case old friends don't have the new number.
V
Thanks for the explanations, guy. I understand now.
Anyone tried those
Hi
has anyone tried one of those multi super 16 in 1 sim card thingys..
basically a sim card that you can load with 16 identities...
+ a usb dongle thing to program it..
i was thinking about cloning my sim card so i can keep it in 2 phones one for work and one for when on the lash.
Supersim 16in1
yes, it works fine. I have 5 phone-numbers on it. but you're able to clone only the (old) v1 simcards.
ermm how do i tell ?
How do i tell what version the simcards are ?

[Q] how to update an "unlocked" phone

complicated story. recently purchased an "unlocked" optimus 7 phone off of kijiji and it was working on my fido simcard, but it only worked until i got home and synced with my computer played around with the simcard and battery and was alittle rough with it, then the "unlocked" phone detects no sim on my phone. had a feeling i got ripped off. but awkward enough i think i had a hand in making it not work (i tried putting the sim card in without pulling out the battery, so i suspected that i might have messed up the hardware)
few days later, plan was up for fido so i switched to telus, but because the plan i got did not include data, so i am not sure if it would actually connect with a "unlocked" telus phone, i just want confirmation from anybody that "Any sim card can work with Any telus phone?"
story aint over
hoping that it was my fault for only messing up with the software by attempting to unlock myself and that it had nothing to the hardware, i went to pacificmall to somebody reliable to solve my problem and asked to "re-unlock" it for me.
result was that he told me it might be a hardware issue, and that he tried other sim cards and phone had not detected any signal.
what happened later on was i attempted to fix hardware my self by looking to push the simcard holder down thinking that it might be because it was loose from be trying to jam the simcard in earlier.
end result, phone is now detecting my telus simcard, and so my main question now is "i dont know if its becuase it is unlocked that made it work, or do all telus sims work on all telus phones and i fixed my phone by some retarded method"
All Telus sims work on all Telus branded phones, no matter what you may have done to it.
not working anymore
after having reception for one day, it ain't working anymore.
can anyone provide any help? would it be a good idea to sent it to Lg for fix?
Dude, I don't know for sure, but you probably did a short-circuit on the SIM socket when you tried to insert the SIM with the battery connected =/

Phone still works after sim removed. How/why.

Yesterday I upgraded to a gs3 which came with a micro sim. I wanted to see if I could keep my old phone as a backup. Would the lte micro sim work in my non-lte full-sized-sim captivate/gs1?
After 3 trys i managed to properly align the micro sim in the full sized sim slot and it worked. But then the weird part. Without powering down the phone I plucked out the sim (possible because the micro sim is so small). To my surprise the phone did not give any error and both data and voice calls continued to work without a sim actually in the phone.
How was that possible? Further, what would have happened if I had booted up my new phone with the sim card that my old phone still thought it was using (I was too afraid to try)? Would both phones continue to work? Would they both ring when someone calls?
Sent from my Cyanogenmod 9 Kindle Fire using Tapatalk
any sim should work as long as its activated and its the same size.
and no they both wont work, the phone that has no sim will show "no sim" upon reboot
ovoxo said:
any sim should work as long as its activated and its the same size.
and no they both wont work, the phone that has no sim will show "no sim" upon reboot
Click to expand...
Click to collapse
Perhaps I was not clear. I removed the sim without turning the phone off and it continued to work. I know it should not, but it does. That is what I am asking, how is that possible? Does the phone only check for a sim when it boots, and from then on the sim is not needed?
Then what would happen if I boot up phone #2 while phone #1 still thinks that the sim card is in it.
I'm interested, try it and let us know what happens.
cypho said:
Perhaps I was not clear. I removed the sim without turning the phone off and it continued to work. I know it should not, but it does. That is what I am asking, how is that possible? Does the phone only check for a sim when it boots, and from then on the sim is not needed?
Then what would happen if I boot up phone #2 while phone #1 still thinks that the sim card is in it.
Click to expand...
Click to collapse
I'm not an expert, but I think all the SIM provides is a string of numbers that identifies the phone with a phone number. This is most likely cached in the device while it is on and it might not need the SIM card after it has already gotten the information. This might not pertain to all phones, maybe the Galaxy S3 was programmed slightly differently.
If you power down the phone and restart without the SIM, the phone will most likely ask you for a SIM.
It is an S1/Captivate that is working without a sim. And yes, when I reboot the phone it stops working. I'm not brave enough to try both phones at the same time. That seems like something that the phone company would notice.
I tried removing the SIM from my captivate while it was running, and for a short time it still showed signal. Soon after I got a message asking to put in a SIM and restart. I don't have an LTE SIM or microSIM to test with, but it doesn't seem likely that the cappy will continue to work without one. Or at least without starting with a regular SIM.
cypho said:
Perhaps I was not clear. I removed the sim without turning the phone off and it continued to work. I know it should not, but it does. That is what I am asking, how is that possible? Does the phone only check for a sim when it boots, and from then on the sim is not needed?
Then what would happen if I boot up phone #2 while phone #1 still thinks that the sim card is in it.
Click to expand...
Click to collapse
i Know that this is an old thread but i just wanted to say that with some networks, you can take the sim out and still use the phone locally. they only use the sim for international or roaming outside the country. thats what i got from Sprint before. i dont know about other networks
Pease cany any body tell me who can download apps frpm this software
:silly::silly:

[Q] Device don't recognize specific SIM carrier

Hey, must say the device got a little water back few months before it started to make this problem.
The motherboard and every thing looks clean inside.
The problem is when we put a sim card its not recognize there is a sim inside, we tried a new sim and other sim that works 100% on other device, but nothing.
The funny thing is when we put other carrier sim card it recognize it and works fine.
We tried to replace the sim card slot , problem still remains..
The last thing I think about is to replace the charging (usb) port (all this board), do you think it will fix the problem? or what else could be this weird problem?
thanks.
Anyone have any idea about this issue?
BTW, the charging port/board is related to the buttom back-setting touch keys?
Your phone is locked to certain carrier that's why it wont recognize some sim cards and some work just fine.
If the sim card slot is damaged the phone wont read any sim.
Sent from my LGLS990 using XDA Free mobile app
The device is unlocked, not bought from any carrier (here they never lock it anyway).
The Sims that's works are different carrier so can't be lock to specific one.
Maybe something messed up with the modem?
Is it possible that the charging port (board) will do the trick? (The antenna connect to this board as well)

Cannot connect to mobile network: NO SIM CARD - EMERGENCY CALLS ONLY

Hi, I recently bought a new Yotaphone2 (YD206) taking advantatge of the Singles' day discounts, but I am having some trouble connecting to the mobile network.
Since I did not have a nanosim available from the beggining, I started by updating its ROM (I used the last Russian one, while keeping the Chinese radio) and then I rooted it. So far so good.
The thing is, after my microsim was cut into a nanosim (the guy at the mobile phone store did it, using one of these "staplers"), I inserted it in the tray but it is not recognized on the phone. On the screen you can read "No sim card - emergency calls only".
At first I thought it was the radio, and I even flashed it again. I also went back to the original chinese rom, with no success. I think it's not a radio problem, since I can get some statistics in the *#*#4636#*#* menu, but I am not a 100% certain. Of course, I've already tried rebooting, setting the airplane mode on and off, removing and inserting the sim again, etc. Apart from that, wifi, bluetooth and everything else work as expected.
The sim card works, because using a microsim adapter I can fit it in my Nexus 4 and it gets signal. There are three options here: either the radio is not properly configured/flashed, the phone is faulty or the sim has been wrongly cut.
Could you help me troubleshoot the problem?
Solved!
Solved! It was the sim card, it was not properly cut. I used some sandpaper so sand one edge that was a bit rough. I didn't even have to reboot, the phone asked for my pin inmediately. I'm using the last EU rom with the chinese radio.
Yay! Happy!
I have the same issue now and my yotaphone 2 was bought in China... I've tried the sim cards from two companies, both didn't work. I doubt I received a defective product.

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