Okay, so first of all i want to say that i installed HardSPL and a rom and i made a back up but i dont have it anymore. All worked fine for few months. But then one day i was touching the screen and was thinking its a screen problem. Then with warranty we gave it away to fix it. After a week it says we need to pay because i installed manufacturers not approved software. And they sent me a picture showing that RGB screen with ROM name (I dont know how its called). So is there anyway i could do anything to fix this problem? I would appreciate your answers.
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So i'm running CRC's latest ROM and one night my phone locks up, i reboot it and it cant get past the splash screen no matter how i reboot it. So i flash it, sync, set my alarm and goto bed. Everything seemed normal untill the next day when nobody could hear me when i was called, just sounds like rustling. I took the phone home and flashed it with a different ROM but same problem.
Am i looking at a hardware fault or software fault, if so has anyone else experienced it and how did you fix it. Not taking it back to the seller for warrenty as it took 4 mths to get my first one replaced when the screen broke
If flashing with different rom didnt fix, I'd say hardware... You may have to take back, ESPECIALLY if its under warranty.. To fix you would have to open up & that would void warranty & possibly might not fix the problem...
Cheers...
guys i posted earlier today that that my phone kept switching off, i thought i fixed it but now its switched off and will not come back on! ive tried charging it but doesnt seem to have any affect, i want to send back to HTC but im using a custom rom, and as it doesnt switch on i can not flash a stock rom, so my warranties gone down the drain, any1 got any ideas? i was thinking off buying a new battery but i doubt thats the problem as it would have work when i put it on charge
guys if i manage to get the phone on what stock rom/radio do i flash? im in the uk with tmbile
same here but..
i have been using htc touch hd since last February (ard) and its not that long time but my touch hd is showing problems like its dead quite often i cant see anything in my screen (but i can hear vibration on calls)and it only works once i reset i even tried factory restore but doesn't work. its same and if its problem of any other third party software i have only spb mobile shell, and skyfire.
can i know what is solution for me if i get replacement from htc. its really ridiculous to have such a product which doesnot even work for half a year.
Leave the battery out for a couple of days, and see if it can start up after that. If not, then the chances are that HTC will not see the custom rom as they will replace the main board (that is what they did for me).
In future, use USPL as this gives the fastest and easiest way to get back to a stock rom. It means that you can just install the stock rom without having th flash back to the stock SPL and can be done easily if your screen breaks.
If you can flash your device, flash it with the latest ROM from HTC if it was non branded. If you have Hard SPL, you will have to flash that back as well.
It appears that this problem is becomming more widespread - it has happened to me plus a few others.......... therefore i guess HTC will be aware of this issue.
i hade the same problem as you. And i had duttys 3.4. I had no problem whit the warranties.
If you can't even get phone to start, chances are its a motherboard problem and likelyhood is that HTC will just replace motherboard without evenm looking at whats installed on device. Others have had same problem and they had no problems. However I CANNOT stand by this 100%. It will be a risk!!
thanks guys the phone wont start so im hoping they will just fix the mother board and send it back and hopefully that will be the end of it, ill keep you guys updated they are picking it up in the morning
i have a mda vario 2 ( hermes) i've been installed a rom called hermes_wwe_3.62 Malina2d now phone boots up fine but the touch screen dose not work at all ! can anyone help ? .
To get pass the alignment screen i had to create a file on storage card " welcome.not" and that got me pass alignment screen.
now i am a newbie so please all the help would be appreciated i did have a look for file called touch.dll to replace it but could find one. ( as i read somewhere that might be the problem.
my ipl -1.04 & spl-2.10.01ipro
i really don't know what to do i have tried to re flash the rom no luck there.
all the hardware buttons work fine.
Not sure about that one. Why not post the question in the thread from where you got the rom? That name doesn't ring a bell.
If not try flashing the stock shipped rom, or the at&t stripped to see if the issue goes away. If it does go away, then don't use that rom.
cant really remember where i got the rom from as i the phone is my little sisters. do you have a link for the rom you suggested
My sig has the stripped rom, and the shipped at&t roms. You can also find some programs and my roms there too.
And to be safe make sure that hardspl is installed.
If that doesn't fix it, there might be a hardware issue.
cheers for your help. i am going to download one of your roms and pray that might resolve the issue . what the latest hardspl ? i thought 2.10 was the latest ? how do i tell what is the on i have installed on the phone ? Hardspl and spl are they the same thing ?
If you flash one of mine, flash the at&t rom first, that will straighten out any issues with the memory.
if you have 2.10olipro, your all set! spl (or hardspl) is the bootloader.
no luck still having issue with the touch screen wont wont work.
the touch screen used to work fine before. all this it just became very laggy so i decided to upgrade the rom , i went to thru a few roms.
any other idea ?
i must say i do love your rom everything is set out all nice and neatly shame the touch isn't working.
Thanks for the compliment on the rom!
Sounds like it has some kind of hardware issue. If your inclined to take it apart carefully (I haven't taken mine apart yet), you might be able to check all of the connections, and for dirt or anything that might be the issue.
I believe there are disassemble instructions on the wiki.
Maybe someone with more experience in taking the phone apart can chime in.
touchscreen issue
i m having the stupid touchscreen issue i have tried everything ( including disassembly and removing gasket but it still does not calibrate
starting to hate that phone
Sounds like Digitizer could be dead.... Need to replace the LCD and Digitizer if thats the case.
The trouble with this is there are a few different things that could be causing this and just replacing the LCD might not fix it.
Sounds like it could be though. If you are having trouble, DON'T do a hard reset until you have installed an app called "remote screen alignment", freeware off the net. It copies the alignment info to the PC so you can do a quick alignment using the PC instead of the buggered screen. Otherwise you'll be going in circles for ever without being able to get into the today screen.
Cheers...
actually i have hard reset the device
the trick is to put a file called welcome.not on memory card to skip first time alignment
i'll change screen and see if it fixes itself later
i ll use the phone as it is till then
new lcd
i changed the lcd it worked flawlessly for 3 weeks then bang! the bottom half of the lcd stop to work
i think that the ribbon on the lcd got damaged when i installed it on the hermes the fact that it needs to be turned 360 degrees during assembly cause the problem any thoughts from you guys????
OK, here what's the deal: a few days ago I cracked the screen, so I bought a new one and replaced it. BUT, now the phone does not recognize it and the screen doesn't turn on at all. The phone boots and it's working fine, I can recieve calls normaly, but the screen is dead. ALSO, the volume keys stoped functioning...
Any ideas please? I'm getting kinda desperate here...
Tnx
You probably messed up somwhere in your wiring. Open it back up and make sure everything is intact. Check out some guides online to make sure everything is in the proper place.
Allready done that, everything is in place...I do have a cooked ROM thought I can't remember which since my screen is not working, obiveously...Could it be tha I nedd to switch back an original ROM for it to be able to recognize the new hardware??? And is there an app that would allow me to monitor phones activity over PC???
No, A cooked rom wont affect a screen replacement in anyway.
I repaired mine while KWBR's Topix 6.5 was on the handset, infact Ive never had this handset on a stock rom, so it wont make a difference or help you.
Did you buy your Screen and Digitizer factory pre-assembled, the small price difference compared to buying the part standalone is worth every cent in preventing these sorts of after repair problems.
[ABANDONED] My worries have been aliviated by the people posting here that T-Mobile did not check for an unlocked bootloader. That's enough for me to close the issue. If someone does need to find the answer to this question, feel free to pursue it otherwise I consider this [CLOSED]
-----edit above-----
I've already searched for this EXTENSIVELY and need more help. I have a similar problem to this thread (which wasn't resolved), but didn't want to revive a dead thread from Dec '10 to ask this.
First and most important question is: WILL I NEED TO DO THIS?> Will T-Mobile check for the unlocked bootloader on a broken-screen phone and will they notice my MIUI rom? (I'm REALLY worried about this because rooting my phone does void the warranty, but honestly I didn't break it. The screen just stopped working. Really worried = the search for a solution).
Is HTC warranty a better option? (I'm actually the second owner and the original owner is going to try to do the replacement)
I've realized that I can use Android Screencast to see what the phone is showing, and touch input still works on my phone (though Android Screencast isn't letting me use my computer mouse/keyboard to use my phone). This is only available on a rom/backup with USB debugging enabled, and shows CWM Recovery (using the latest version).
Can someone please help me go through all the steps needed to restore everything to stock? I am cursed by this issue and realize that someone would need to take over an hour to figure all this out.
>>I know I'm asking for a lot, but this is a great community to be involved in and I've searched all over for help before posting.<<
__________________
P.S. I've also looked at [Guide] Remove permanent root, and I need to know what extra steps I will need to know with a broken screen. CWM 3.0+ presents a problem for stock rom, and I need one with USB debugging enabled already.
Also, fyi I used the Rage/Gfree latest version available as of Jan 24 (when I rooted). I did not flash the Engineering HBoot, which would probably help.
What i found was they dont care about the software. confirmed twice. Apparently it is a known defect in the phone that the screen stops working, they will admit it now. We have done 2 warranty replacements and the first one at the time of the post, they tried to charge me for breaking the screen (we did a better business bur Complaint) and got refunded. The second time they didnt even question it and we werent even charged.
So no they dont care, dont worry about it.
I just so happen to have the exact problem as you, i stepped on my phone leavng the screen internally broken put the touch screen still worked. I was running CM7 and i called them and just sent it in with no problems. there not there to look at the software and are not going to take the time to replace screens on all the phones they get in first to see if there rooted or not. If you cant tell its rooted by looking at the screen (i mean it is broken) then theres no way they will. Just send it in and you'll get it in about weeks time
I had this problem and submitted it to warrenty, anyway. They asked me three questions, is the screen cracked. Is there any external damage, and any water damage. All were no's, so they replaced the phone without ever checking for root.
Thanks for all the responses. All three of you have reassured me to the point that I'm not going to worry about it either. While I appreciate that T-Mobile is not going to charge me for rooting my device (which I should be able to do), I am annoyed that as a secondary owner I do not get warranty support and need to have the original owner take care of it.
daboma said:
Thanks for all the responses. All three of you have reassured me to the point that I'm not going to worry about it either. While I appreciate that T-Mobile is not going to charge me for rooting my device (which I should be able to do), I am annoyed that as a secondary owner I do not get warranty support and need to have the original owner take care of it.
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Click to collapse
Actually no, even if you are a second owner u can still get it replaced. I am also a second owner but I know a way to get it replaced. Pm me
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