Database Users

TouchScreen goes crazy

hi i have a strange touchscreen problem actually the screen is stuck and i cant use the phone i hard reset it but nothing new, i download htc rom 6.1 install it and the screen still not responding and remains stuck on "screen aligned" but some hours later the screen alignet target move alone on each corners. without touching the screen. idk what to do but i think i dont need a new digitizer is just blocked and i must wait.. help! (srry for my bad english)

How 2 unlock when there is no touch???
Me sum how the same! (Touch 3G T3238+ cloam)
The phone is locked & touch is not working @ all!
The "unlock" option is on the bottom L. but, there is no touch 2 tap it!! & I can't hard reset w/ any key combination.
Keys work 4 a new opened window e.g. I can answer a call w/ they keys but, they r inactive on homepage.
It's like a PC w/ neither a mouse nor a keyboard!!
When I want 2 install a ROM from SD, there is no touch to choose an option!!
Can any1 help plz??? Thank u.

Guy,
First of all sorry for my english.
I've got same problem 3 days ago. I found out that it's something wrong with the touch sceen. I ordered from local here in bangkok Thailand. it's cost about 700 baht or 20$ us.
I replaced it myseft it's not so difficult. After replace touch sceen module (digitizer). it's work perfectly again.

Dear funnyfriday,
Thanks a lot 4 ur reply.
Well, I was not sure if my touch was really damaged, mostly I though it was a software problem ......
@ last could unlock it by connecting it 2 the PC!!! Now it's unlock but seems that the touch has problem itself BUT mostly there is a software issue 2 as the keys sum times work & sum times don't!!
4 now I'll try 2 change the touch (the phone was bought from another country & in my country the phone & its accessories r not available!)
As soon as I could find any result & a matched ROM, I'll let every 1 know about it
Thanks 2 all.

hi - i had this problem too , HTC guaranty changed my touch completely , after a month i had this problem again and they changed the whole pannel again , now it works fine

Really!! Well, 4 me no guaranty access! I'll change the touch - if it was possible! - then I think I should w8 & c when it gets damaged again!!!

Hi xda-developers,
such problem is caused by an upnormal pressure that applyed on the screen (when set down on the phone while in your pocket), this pressure affect the two layers of the pnone degitizer to be twisted and contacted allways.
you can repaire this by repaire the degitizer as in the last section of this video
http://www.youtube.com/watch?v=noVnvDXWrj8
dont worry because it is not your phone, this is common tip and may applyed to any screen digitizer to release the contact between the layers.
another way is to replace the screen digitizer with a new one from HTC Care Center.

Hi, & thanks 4 ur reply.
I watched ur video. May b u can help me plz.
My phone is Touch 3G T3238+. The screen has no response on any part! only it makes sumthing like waves/halo around finger on touch; does this corresponds 2 any thing?? It got out of order just suddenly after a hard reset.
I went 4 heating but w/ a match!! not a lighter; mayb I did not heated it enough??
Do u know any other way plz?? Shall I heat it again?
Thank u so much

replace your digitizer my dear

Please,help.hd2 don't work with touch

Hi,my name is moreno and i'm writing from italy.
This evening my hd2 is blocked.
Restart for 3 times,the O.S is working but don't take the touch of my fingers.
So I make for 4 times a hard reset,starting with "volume up and down pressed".
But nothing better.
At the end,i take the official rom for hd2 on the HTC site.
Nothing changed.
The O.S seem working,but the touch don't take the contact with my fingers.
You must know that the problems started when i was workin with android on sd.
PLEASE...have you idea?
(really sorry for my bad bad english)

Hey Sir,
It looks like your digitizer stopped working like many of us. check out this thread i started a while back. Warranty will cover it, so call HTC and hope you still have warranty.
http://forum.xda-developers.com/showthread.php?t=841505
Luckych

I had the same problem and still have it. Before you go to the dealer you should be sure that it is not a software issue.
I personaly think it is a voltage thing. Mine starts after a couple of on and offs puches to the button.
sometimes it takes 1 min sometimes 5. but it always come to live again.
Do u use an extended battery??

[Q] no respond in touch but all hard key working

Hi everyone,
I am using HD2 more than 1 year. I used SD version android in my phone. After few month, my phone freeze in android also in WM platform. All hard keys are working but no response in touch. Even cant unlock the phone when phone starts.
Then I sent it to HTC service in sweden. They repair it and sent me back.
After few days, I am facing the same problem. Even I have installed HSPL (1,2,3,4), updated radio. Also Installed NAND Android.
Now its starts with android but no touch key works at all. (All hard keys working). What can I do now? I need help. Please, anyone, any suggestions?

marufkth said:
Hi everyone,
I am using HD2 more than 1 year. I used SD version android in my phone. After few month, my phone freeze in android also in WM platform. All hard keys are working but no response in touch. Even cant unlock the phone when phone starts.
Then I sent it to HTC service in sweden. They repair it and sent me back.
After few days, I am facing the same problem. Even I have installed HSPL (1,2,3,4), updated radio. Also Installed NAND Android.
Now its starts with android but no touch key works at all. (All hard keys working). What can I do now? I need help. Please, anyone, any suggestions?
Click to expand...
Click to collapse
Sorry about that! Looks like the touchscreen is damaged or faulty! Send it back to repairs! Happened to me but i had no warranty
Note: Next time post in android Q&A section

Digitizer
Your digitizer failed to respond, therefore, you have to send it for repair unfortunately.
On a sidenote, you posted this in the wrong section. Please be careful with this the next time you start a thread

Well thats odd.. I am facing the exact same problem since today! And ive read on a
number of sites that this is caused by the excessive use of the end-call button (screen on / screen off)..
Sounds plausible as my HD2 is dated from december 2009..
In my case the touch screen works fine after I take out the batterij and reboot.
But as soon as I use the end-call button I am facing problems..
A quick workaround is to install "screen off and lock" from market and place
a shortcut on you homescreen to turn off your display and NEVER use the
hardware end-call button again.
Or send the HD2 to HTC repairs and wait 2~4 weeks or worse..
Edit: Found another trick that actually works.
"The digitiZer is under the hangup button. press the button bit hard till it nudges the digitiser a little. it worked for me."
source: http://www.htcphones.net/htc-hd2-problems-with-touchscreen/

The had the same problem happen to me. I had hspl and android on it so I flashed the stock wm6.5 rom and took it to T-Mobile where they were able to get the touch screen to respond to touch. Since then, I've reflashed mdj's cm7 android and no problems. But I agree, I believe the red/end call key is the blame.
Sent from my HTC HD2 using XDA Premium App

Does anyone do Searches anymore? I posted about this already:
http://forum.xda-developers.com/showpost.php?p=12105680&postcount=1

marufkth said:
Hi everyone,
I am using HD2 more than 1 year. I used SD version android in my phone. After few month, my phone freeze in android also in WM platform. All hard keys are working but no response in touch. Even cant unlock the phone when phone starts.
Then I sent it to HTC service in sweden. They repair it and sent me back.
After few days, I am facing the same problem. Even I have installed HSPL (1,2,3,4), updated radio. Also Installed NAND Android.
Now its starts with android but no touch key works at all. (All hard keys working). What can I do now? I need help. Please, anyone, any suggestions?
Click to expand...
Click to collapse
Send it back to service center.
As I'm told since mine been in twice to the repairs for the same error, we have 2 years warranty on HTC devices in Sweden.

CaCtuZ123 said:
Send it back to service center.
As I'm told since mine been in twice to the repairs for the same error, we have 2 years warranty on HTC devices in Sweden.
Click to expand...
Click to collapse
Thank you all.
@ CaCtuZ123 (sweden).
thank you for your advice. Did they (Anovo Nordic who is responsible for HTC in sweden) your phone or they just fixed it?
Coz last time, I sent it to them (service center) and they just fixed it. Now I am afraid to send it, maybe they will just fix it and I will get trouble again.

I have problem with my X8 touch

Hi, a few weeks I have x8. From the first day I noticed that both his work and touch began to do what you will, that is not where it reacts a touch of disparate places, open your applications which are not adequate to the touch with my finger. To do so, leave a screen with power button and still enable him to become adequate. Began to happen more often, sometimes even after the first minute. How to fix a similar problem? Defect Is? I do not believe any of that is rooted because as I said from day one I made ​​such an impression, even while he was in Android 1.6. The time now is with 2.1 and continues to behave the same way.
Wove problem still is present! Even after a master reset and recover with PC Companion. Everything is back to original i rooted it again, etc. but inadequate behavior of touch is their stay.
How to deal with such a problem any idea?
Sorry for my english. I used google translate.

metejnik said:
Hi, a few weeks I have x8. From the first day I noticed that both his work and touch began to do what you will, that is not where it reacts a touch of disparate places, open your applications which are not adequate to the touch with my finger. To do so, leave a screen with power button and still enable him to become adequate. Began to happen more often, sometimes even after the first minute. How to fix a similar problem? Defect Is? I do not believe any of that is rooted because as I said from day one I made ​​such an impression, even while he was in Android 1.6. The time now is with 2.1 and continues to behave the same way.
Wove problem still is present! Even after a master reset and recover with PC Companion. Everything is back to original i rooted it again, etc. but inadequate behavior of touch is their stay.
How to deal with such a problem any idea?
Click to expand...
Click to collapse
I just feel that you have a factory defective phone.. maybe it is better to check via SE tech. Hope they will accept the warranty.. Goodluck

And I think the problem is the factory. I talked to the shop from where I bought it and they said they would send him to repair (though the phone is 10 days). I hope to fix the problem because their problem.

metejnik said:
And I think the problem is the factory. I talked to the shop from where I bought it and they said they would send him to repair (though the phone is 10 days). I hope to fix the problem because their problem.
Click to expand...
Click to collapse
I hope so.. , if they didn't fix hopefully they will change your unit for better one.. keep your finger cross

better ask for a new one, you bought a new phone, not a repaired one...

me too i had a problem with touchscreen. I sent my phone to SE for repairing in warranty on 5 April, now i don't have it yet
A months ago my phone had another problem with the radio (gsm and 3g) and SE repaired it in 2 weeks

[Q] HTC HD2 keeps rebooting after loading up to android - after screen repair.

Sorry if this is in the wrong section or somthing, i dont know how to use this site
just before last Christmas 2010, i bought a HTC HD2 off eBay for £200.
it comes with windows mobile 6.5 but like many other HD2 owners, i put an android on. Anyway, everything was working perfect, but last week i dropped my phone on a gravel path and all the screen cracked. Luckily, it was just the glass that cracked, and not the actual LCD...so the actual touch screen still worked as well as the rest of the phone.
i continued using my phone for a while, whilst the screen was cracked as the rest of the phone was working perfectly, then my mum found a repair company that will fix it for me online - htcphonerepairscouk
so i paid £70 for the new digitizer and screen and sent my phone off.
I got it back in the post about half an hour ago and every time i start android up it waits for about 20 seconds and it just restarts, and goes on forever no matter what. its nothing to do with the OS as i tried hard and soft reboots and trying a different rom. i called them yesterday and they told me that it was the motherboard that broke and it would cost more than the actual phone to repair the motherboard. they obviously messed it up when fitting the new screen as it was working perfectly with MIUI android before i sent it of (despite the cracked screen)
what do i do as its their fault my phone wont work now? it definitely worked before i sent it. and is there a way to fix it? thanks so much!

check teh battery pins carefully, especially teh middle one. they bend easily and cause rebooting part way through the boot sequence.

did u try booting while on the charger? that works for me sometimes when it restarts

Sadly it may well be linked to dropping it, if it was hard enough to crack the screen its hard emough to damage the board as well, I suspect its going to be expensive if you follow it through

Help phone restarting every couple seconds after installation of 2.3.7
hello i am unsure if i am in the right section to ask for help but considering i cant post anything yet i thought this section would be a great place.I recently put android 2.3.7 on my phone tytung...it reads under settings kernel version:[email protected]#130......build is gwk74(nexushd2-gingerbread v3.2a nand) It just recently started starting over and sometimes it cuts off and i have to push the power button for it to come back on other times it does a soft reset.I am out of options and i want to remove this android off of my phone.(if possible) Can someone please help me to understand if this is a ongoing problem with all htc hd2 with nand android or if i should just install another android rom..;(