I'm using CM7 which may or may not have anything to do with this. In any event, when I'm on WiFi, if my phone has been in sleep mode for a significant amount of time, it appears to lose its WiFi connection and doesn't get my email. I use K9 for email. Then when I unlock my phone and the WiFi reconnects, I get all the emails that were not coming in. Does anyone know what I can do? Is this a phone setting? CM7? ADW Launcher? The hardware?
Have you already enabled never under sleep policy? Settings-wireless-wireless settings-hit menu button and select advanced and change the sleep policy to never..
Just did that. Brilliant.
Thing is that otherwise even my push notifications don't come through.
And you have auto sync enabled under accounts? And the accounts selected to sync? Just wanting to rule out the basics...which ones aren't pushing?
No, no, I got it. It was the sleep policy thing.
Related
Hello
Im in a dilemma right now. I absolutely love my touch hd so far but am at a crossroads. I need reliable push mail from my gmail account to my mobile... but so far reliability doesnt seem possible. Would appreciate any sort of guidance.
Im trying to have my gmail send all my mail to my thd device as quickly as possible. I cant afford to wait for it to arrive with a lag of say 10 minutes. It has to be as instantaneous as possible.
The problem with THD i find is that when the display is turned off, the data connection is also turned off. So the next sync only occurs when i turn on the display. When display is turned off... no emails. Ive tried tweakHD in an attempt to keep data connections always turned on, but no luck. Im not sure i set it right though.
Can reliable push mail be achieved on my thd? Should i move over to a blackberry device? (considering blackberry storm) Any help would be appreciated.
thanks
ian
Iangohye, the answer is yes...I had this issue for a long time before solved. The long and short of it is, at least for me, it was a power management problem. I needed my exchange mail, but as soon as I put the phone in standby, it would disconnect the data connection, and would not reconnect until I turned the screen back on. What would happen is, while in standby, my data connection would connect and then something would cause it to immediately disconnect. Some power saving feature. Try this first:
1) Go to programs->phone->menu->options. At the bottom of the screen you will see tabs. Tick the "data" tab and see if the box "disable data connections when device enters sleep mode" is checked. This was unchecked for me so clearly not the issue. Some people, for whatever reason, do not have this option. If you do, and it is not checked then see the next step below, if it is checked, uncheck it and see if that solves it for you.
2) To check whether there is a power saving feature within your power management causing the disconnect in standby go to settings->personal->sounds and notifications. Set a sound for data connection established and data connection disconnect. Set your mail to sync in an interval such as 5 minutes. Put your phone in stadnby (screen off). Once the screen is off, you should hear the data disconnect sound. After five minutes you should hear the data connection established sound and then immediately hear the data disconnect sound. If this is the case.....
3) Install Schaps Advaced Config. Tap his "Power Management" option. In the drop down options, disable all of the power management options and set "AC resuming from suspend" and battery resuming from suspend to 60. Soft reset. Establish a data connections, and put the phone in standby. If your data connection stays on, go through each of the power management options in adavanced config and enable or disable each until you find which one is responsible for leaving your data connection active. The reality is, there are only a couple of options there that cause it, but for the sake of confusion, I would go through them all. Also, for your purposes, I'm not sure whether setting AC and Battery resuming from suspend to 60 is necessary, but I do it anyway.
This is what solved it for me and I hope the same for you.
Hi Sean3
thanks for the help, ive done everything you told me to and it seems like its working as i hoped it would so far.
lol saved me the trouble of switching phones
http://forum.xda-developers.com/showthread.php?t=443125&page=15
Blackberry works great.
Being new to Android, I'm trying to figure out the WiFi sleep policy setting and how the lock screen affects things.
My issue is that if I leave the tablet unplugged overnight, with the screen off, I lose about 10% power. The Battery Use History Details screen shows that WiFi is on consistently and it seems to be awake when it shouldn't be.
So here are my questions:
1. Does disabling the lock screen cause the device to stay awake when the screen is off? It seems like there is a correlation between when I disabled the lock screen and it staying awake consistently, but it might have been an app I installed.
2. If I did not activate the device on the cellular network, and disabled mobile data, is there a WiFi disconnect policy that will turn on WiFi only to poll once in a while for mail and other updates but not stay on consistently?
I think I might be running into one of the big differences between Android and iOS here. iOS' push updates allows the device to use data collections very efficiently to get updates from the network, because it only has to poll one data source to get updates for all apps who require it. In May 2010, Google introduced Cloud to Device Messaging for Android, but how many apps use it? And does the device have a WiFi policy that only lets apps that use C2DM do their updates and then shut the connection off?
rlabarca said:
Being new to Android, I'm trying to figure out the WiFi sleep policy setting and how the lock screen affects things.
My issue is that if I leave the tablet unplugged overnight, with the screen off, I lose about 10% power. The Battery Use History Details screen shows that WiFi is on consistently and it seems to be awake when it shouldn't be.
So here are my questions:
1. Does disabling the lock screen cause the device to stay awake when the screen is off? It seems like there is a correlation between when I disabled the lock screen and it staying awake consistently, but it might have been an app I installed.
2. If I did not activate the device on the cellular network, and disabled mobile data, is there a WiFi disconnect policy that will turn on WiFi only to poll once in a while for mail and other updates but not stay on consistently?
I think I might be running into one of the big differences between Android and iOS here. iOS' push updates allows the device to use data collections very efficiently to get updates from the network, because it only has to poll one data source to get updates for all apps who require it. In May 2010, Google introduced Cloud to Device Messaging for Android, but how many apps use it? And does the device have a WiFi policy that only lets apps that use C2DM do their updates and then shut the connection off?
Click to expand...
Click to collapse
By default your wifi connection is set to never shut off. Settings/Wireless & networks/wifi settings/wifi disconnect policy. Change this to when screen is off.
Thanks, but I still want to be able to turn on my device and see new messages quickly. I assume it won't check for new mail at all with the WiFi off.
rlabarca said:
Thanks, but I still want to be able to turn on my device and see new messages quickly. I assume it won't check for new mail at all with the WiFi off.
Click to expand...
Click to collapse
I don't think you can do this with a stock android os. Its either on or off. Now you can download apps for phones, no idea if they work for tablet yet. Think one is called tasker and another juice defender. Basically they tell the tablet when it can and can't use data.
The problem is that Background Data and Sync ignore the wi-fi policy meaning that the settings to disable wi-fi don't actually disable wi-fi, they just block applications from using wi-fi. The OS can still use it and it still drains power.
That basically means you can never disable wi-fi unless you go in and change multiple settings. The wi-fi policy when the screen is off is useless. Any toggle wi-fi widget you put on the page don't work.
Manually refreshing gmail shows 'no connection' - browser wont connect. But the OS can still get your email and download attachments. Relegating any wi-fi policy to a 'user stop function', not a 'data stop function'.
I have a toggle wi-fi widget on my home screen. I have wi-fi toggled off (also shows as off in settings) I *just* saw the widget flick on for a second, then flick back off. That's the Background data/ sync kicking in right there and that's my whole point.
Another point - if you have disabled wi-fi then turn it back on, it should be looking for the router and getting an IP address. It doesn't do that. When you turn it back on all it does is enable applications to connect. Meaning, when you disable it (via settings>disable wi-fi or disable wi-fi policy) all it does is make the software think you're not connected. It doesn't actually disconnect from the router.
It still shows in your routers wireless list (which it shouldn't if it's disconnected) and ping test will fail because it will refuse any incoming/outgoing requests that aren't from the OS (background data / sync)
If you wait for the background data/sync to connect, you can then ping your tablet and it will work. A security issue as far as I'm concerned.
UPDATE | May 05
An update. I can confirm that the wi-fi will never turn off for me. I have toggled it off and put it in airplane mode and I will still get email notifications.
Under battery power it even still shows wi-fi as taking 4% even though by all settings it is off.
The gmail application shows 'no connection'. If i refresh it, nothing happens. If i turn the screen off, eventually it will sync/connect and I will get email - even though I also have the wi-fi set to off when the screen is off.
So to sum-up - wi-fi never turns off. Ever.
You can help by testing!
Disable wi-fi
Set the policy for wi-fi to disable when screen is off
Go to home screen
Turn off the screen
From another location, send yourself an email
Wait for notification on your tablet or wait for about 5 minutes
Turn on your tablet, email should be waiting for you.
UPDATE | 12:15pm
On the phone with acer support and they confirmed this is the case. They started to explain about Background data and Sync and I stopped them right there. This isn't a settings issue, this is an OS/Hardware issue.
Going to the next tier.
UPDATE | 12:30pm
Everything is confirmed with tier 2 and for what it's worth, it'll be pushed further down the chain and looked into.
I had to clarify with them that the issue was with the OS/Hardware and it's not software. If the wi-fi is disabled and I can go into gmail and it show 'no connection' and i hit refresh and it wont get email, then open the browser and it tells me I'm not connected, then the software thinks the wi-fi is off.
The problem is that the wi-fi isn't off as far as the OS is concerned. It is still draining power and Background data/ Sync are still able to connect (and/or override your settings). This shouldn't be the case. The wi-fi setting should superseed all other settings. If i set the wi-fi to off, it should be off for everything and not be draining power. To me this means that the disable wi-fi setting doesn't actually disable the wi-fi, it just locks out software from using it... which is *not* disabling it.
Same issue here, have to get a widget to turn of the wifi. How can they oversee such simple things?
Also sometimes the power button just randomly lights up when its in sleep mode, it's a small light but very anoying if it's dark in the room (e.a on your bed stand).
Okay - Good to hear it's not just me then. But not so good in general.
If you're reading this thread, try it out. Set the wi-fi to disabled when the screen is off then email yourself from another computer and wait for the notification on your tablet. Or get a friend to email you a minute or so after you've turned your screen off (with wi-fi disabled on screen off)
You can reset the policy after.
If you get the notification then your wifi didn't disable while the screen is off like the setting is supposed to do.
mine is NOT giving me issues, but I have found that it can take up to 10 minutes for the wifi to go off. I just used ping to test it. In some cases it took a while but did turn off. My battery doesn't really go down at all when in standby with wifi off when screen off.
sgdossey said:
mine is NOT giving me issues, but I have found that it can take up to 10 minutes for the wifi to go off.
Click to expand...
Click to collapse
Updated OP
gammaRascal said:
I've set the wi-fi to disable itself when the screen goes off but unless I disable sync and background data, the wi-fi still stays on when the screen is off and I can hear my email/IM notifications still.
Anyone else have this issue?
I mean, I think it's an issue. If you set the policy to disable wi-fi when the screen is off in the OS it should override any apps - I shouldn't THEN have to go and disable sync and background data as well otherwise whats the point?
UPDATE | May 05
An update. I can confirm that the wi-fi will never turn off for me. I have toggled it off and put it in airplane mode and I will still get email notifications.
Under battery power it even still shows wi-fi as taking 4% even though by all settings it is off.
The gmail application shows 'no connection'. If i refresh it, nothing happens. If i turn the screen off, eventually it will sync/connect and I will get email - even though I also have the wi-fi set to off when when the screen is off.
So to sum-up - wi-fi never turns off. Ever.
You can help by testing!
Disable wi-fi
Set the policy for wi-fi to disable when screen is off
Go to home screen
Turn off the screen
From another location, send yourself an email
Wait for notification on your tablet or wait for about 5 minutes
Turn on your tablet, email should be waiting for you.
UPDATE | 12:15pm
On the phone with acer support and they confirmed this is the case. They started to explain about Background data and Sync and I stopped them right there. This isn't a settings issue, this is an OS/Hardware issue.
Going to the next tier.
UPDATE | 12:30pm
Everything is confirmed with tier 2 and for what it's worth, it'll be pushed further down the chain and looked into.
I had to clarify with them that the issue was with the OS/Hardware and it's not software. If the wi-fi is disabled and I can go into gmail and it show 'no connection' and i hit refresh and it wont get email, then open the browser and it tells me I'm not connected, then the software thinks the wi-fi is off.
The problem is that the wi-fi isn't off as far as the OS is concerned. It is still draining power and Background data/ Sync are still able to connect. This shouldn't be the case. The wi-fi setting should superseed all other settings. If i set the wi-fi to off, it should be off for everything and not be draining power. To me this means that the disable wi-fi setting doesn't actually disable the wi-fi, it just locks out software from using it... which is *not* disabling it.
Click to expand...
Click to collapse
Hi, I just ran these tests and unfortunately I can't reproduce your results.
When I disable wifi, I don't have any data connection.
As for wifi sleep, I don't know if it's a bug or intentional but it seems to put wifi into an extremely low power mode, but not necessarily disable it or turn it off when using the sleep policy.
As someone mentioned somewhere in this thread, it looks like wifi has some sort of 'cooldown' period until it turns the chip and process off completely.
I have used Wifi sleep and played Pandora and had Pandora play for hours until it finally disconnected.
The problem is that Background Data and Sync ignore the wi-fi policy meaning that the settings to disable wi-fi don't actually disable wi-fi, they just block applications from using wi-fi. The OS can still use it and it still drains power.
That basically means you can never disable wi-fi unless you go in and change multiple settings. The wi-fi policy when the screen is off is useless. Any toggle wi-fi widget you put on the page don't work.
Manually refreshing gmail shows 'no connection' - browser wont connect. But the OS can still get your email and download attachments. Relegating any wi-fi policy to a 'user stop function', not a 'data stop function'.
I have a toggle wi-fi widget on my home screen. I have wi-fi toggled off (also shows as off in settings) I *just* saw the widget flick on for a second, then flick back off. That's the Background data/ sync kicking in right there and that's my whole point.
Another point - if you have disabled wi-fi then turn it back on, it should be looking for the router and getting an IP address. It doesn't do that. When you turn it back on all it does is enable applications to connect. Meaning, when you disable it (via settings>disable wi-fi or disable wi-fi policy) all it does is make the software think you're not connected. It doesn't actually disconnect from the router.
It still shows in your routers wireless list (which it shouldn't if it's disconnected) and ping test will fail because it will refuse any incoming/outgoing requests that aren't from the OS (background data / sync)
If you wait for the background data/sync to connect, you can then ping your tablet and it will work. A security issue as far as I'm concerned.
If you are on Stock Motorola Lollipop 5.0.2, check your Battery History in System Settings - you may notice Wi-Fi is constantly active, even when you turn it off.
In my case, the following setting in Viber was the cause: Settings > General > Wi-Fi sleep policy > Change to 'Use device's settings'
Instructions:
Firstly, go to: Settings > Wi-Fi > Advanced Wi-Fi > Keep Wi-Fi on during sleep > Change to 'Never.'
The issue appears to be that certain apps are keeping Wi-Fi active in Lollipop. Not every app may offer this setting related to 'sleep policy', a workaround is to use the App Settings Xposed Module - which allows you to disable such a permission for individual apps.
The permission can be known as: Change_Network_State.
After making these changes you may need to turn off Wi-Fi and restart phone.
Related: https://code.google.com/p/android/issues/detail?id=79368
Thanks . it solve my real problem.
i have question. If we have change Keep Wi-Fi on during sleep to 'Never.' Will programs like Whatsapp or Viber get the gcm notifications when phone is going to sleep?
Dizzyrul3z said:
i have question. If we have change Keep Wi-Fi on during sleep to 'Never.' Will programs like Whatsapp or Viber get the gcm notifications when phone is going to sleep?
Click to expand...
Click to collapse
This is true, when phone sleeps - there is no Wi-Fi data connection.
Rather than leaving Wi-Fi on however, some people might prefer the phone wakes up every 15 minutes / 30 minutes / 1 hour, and enables Wi-Fi for 1 minute - allowing any messages to arrive. Many apps can do this, one example is DS Battery Saver.
There is also an argument that if you use Wi-Fi a lot, it's better to leave Wi-Fi on during sleep, because excessively enabling and disabling it is costly in terms of battery-life.
I've been using stock Lollipop on XT1008(Moto G Forte, I read it was just a "commercial" variant of the XT1032).
As far as I can tell, my phone doesn't report high Wi-Fi usage, but I disabled an option that I think it´s more responsible than the one mentioned here, that's "Search Always Available", this one was turning on my wifi when I even shut it down, wasting more battery than keeping it on.
Currently, my phone has been on like 13 hours and has 13% left, with a WiFi usage around 85% of the time.
Thanks for making us aware of that option in Viber.
But even after disabling that option in Viber, in the battery graphic seems like wi-fi is always active. Is it because I will also need to set "Keep Wi-Fi on during sleep" to "never"? But if it's set to never, doesn't it mean that when phone screen is off, it automatically switches off wi-fi even if you kept it on from the toggle?
lollerblade said:
Thanks for making us aware of that option in Viber.
But even after disabling that option in Viber, in the battery graphic seems like wi-fi is always active. Is it because I will also need to set "Keep Wi-Fi on during sleep" to "never"? But if it's set to never, doesn't it mean that when phone screen is off, it automatically switches off wi-fi even if you kept it on from the toggle?
Click to expand...
Click to collapse
Yes, 'never' means Wi-Fi is off when phone is sleeping. There is also the advance Wi-Fi option 'Scanning always available - which' you might want to disable.
Double check you have changed the setting in Viber, and you may need to reboot phone. It's also possible another app is causing Wi-Fi to always be active, for some it's Whatsapp.
lost101 said:
Yes, 'never' means Wi-Fi is off when phone is sleeping. There is also the advance Wi-Fi option 'Scanning always available - which' you might want to disable.
Double check you have changed the setting in Viber, and you may need to reboot phone. It's also possible another app is causing Wi-Fi to always be active, for some it's Whatsapp.
Click to expand...
Click to collapse
Ok so that option works as I thought, so for correctly receiving notifications with screen off it should be set on "always". I double checked on Viber's option and it's set correctly, then rebooted, plus scanning always available is off, geolocation (which can keep wi-fi on) is off and apparently there are no things that can keep wi-fi on.
Whatsapp does not allow to set wi-fi behavior, and the strange thing is that I have the same apps I had on Kitkat, where I didn't have such problem of viewing in battery graphic.
I am having the doubt if this may be only a Lollipop graphic issue or if wi-fi actually stays on...
lollerblade said:
Whatsapp does not allow to set wi-fi behavior, and the strange thing is that I have the same apps I had on Kitkat, where I didn't have such problem of viewing in battery graphic.
Click to expand...
Click to collapse
That's why I mention the 'App Settings' module in OP. I believe Whatsapp can and does cause this issue - there is just no setting within the app itself. You can check what permissions apps have by using 'App Settings.'
lost101 said:
That's why I mention the 'App Settings' module in OP. I believe Whatsapp can and does cause this issue. You can check what permissions apps have by using 'App Settings.'
Click to expand...
Click to collapse
Mmm yes I saw that...but I'm guessing that without root there's nothing else to do, right?
lollerblade said:
Mmm yes I saw that...but I'm guessing that without root there's nothing else to do, right?
Click to expand...
Click to collapse
No. Root would be necessary for changing permissions. However this issue may have been resolved in Android 5.1 - removing the need for this fix.
Wifi should be lefy alone as default to "never sleep"
Wifi should never sleep, even if the phone's cpu sleeps. Wifi will receive messages from whatsapp or whatever and wake up the cpu.
But if you put wifi chip to sleep, the phone will connect using 2g or worse, 3g or HSPA, and drain even more battery.
Wifi comes by default to "never sleep" for this reason, it is more battery efficient than 2g/3g.
And if you dont have wifi at home, all you have to do is slide down the menu and turn of Wifi. No need to change internal configuration on behaviour who only make things worse.
On the other hand, Viber is known for years to be a battery abuser.
I have been using android for years, and wifi policy was always the same, and my phones have idle times of several days
i even published some screen shots of my moto defy and moto G with a full week Idle without charging.with whatsapp and Wifi polocy never sleep.. With viber i wouldnt even try to make it last 2 days.
hiya
during the night i dont seem to get notifications from any application until i pick up my phone and switch it on. i have checked do not disturb which is switched off. im not sure whats causing it...
any thoughts?
You may have "keep wifi on during sleep" setting disabled, and no data connection. Switching the phone ON wakes the wifi, letting you get your notifications. Try enabling it, or letting the phone use data.
naryraza said:
You may have "keep wifi on during sleep" setting disabled, and no data connection. Switching the phone ON wakes the wifi, letting you get your notifications. Try enabling it, or letting the phone use data.
Click to expand...
Click to collapse
unfortunately it is already on, its not just notifications for emails etc, its also text messages
not sure whats causing it...