Database Users

HTC3600 has stopped to make any sounds..

Hello,
i have a problem with my device: it has stopped to make sounds (as the click on selections, the music from a mp3, the ring of a call) i can hear the voice of the speaker in a phone call. But i can listen to everything if i put the headset on. It seems like the device is switched in "headset mode" turning off the main speaker. When i plug and unplug the headset i can hear (sometimes) the sound to come back, just to shut off the second later.
I've tried soft and hard reset and i've even installed the news rom: once installed it seems to work properly.. but this morning is "mute" again..
anyone would help this poor guy?
thanks in advance!

Execus me for this question, but I have to exclude the obvious. Did you try raising the volume utilizing the speaker icon on the top bar?

The volume is at the max and all the sounds are enabled.

MaxDemian said:
The volume is at the max and all the sounds are enabled.
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Are you using any siftware which might conflict with the OS?
Test the volume with no software installed and BOTH sliders at the maximum (UP)position,also bear in mind that the installed windows media player has a volume slider of its own.

Sadly not: the problem is still there even after an hardware reset, without any other software installed. And if i plug the headset i can hear everything, so the volume is up.
It seems like the device is finding the headset even if they are not plugged, thus turning the main speaker off.

...maybe a broken loudspeaker...
I'm afraid to say this , but before to have my trinity I experienced a similar problem with my old JAMin , were the loudspeaker suddenly stopped working and only with a new one ( loudspeaker) I recovered the correct " voice" of the device.
in this case it seems to be the same , but to be sure you should be able to mesure the impedance of it ; normally should be around 30 ohms ...
when mine was broken , it was completely "open" ....
but to do this you have to open the device !!!!
I'm sorry , any other idea...

MaxDemian said:
Sadly not: the problem is still there even after an hardware reset, without any other software installed. And if i plug the headset i can hear everything, so the volume is up.
It seems like the device is finding the headset even if they are not plugged, thus turning the main speaker off.
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From what you say i think we can safely rule out the loudspeaker being damaged(you wouldn't have been able to hear anything ,not even for a second), it's more than likely that your problem has to do with the miniusb audiojack which might be shorting out,the only thing you can do before taking the device to a service center is insert a miniusb cable in the jack and carefully move it sideways and up and down,this might resolve the issue.

sammis said:
From what you say i think we can safely rule out the loudspeaker being damaged(you wouldn't have been able to hear anything ,not even for a second), it's more than likely that your problem has to do with the miniusb audiojack which might be shorting out,the only thing you can do before taking the device to a service center is insert a miniusb cable in the jack and carefully move it sideways and up and down,this might resolve the issue.
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And... sucking the jack... although this might gives a too strong picture of how much you love your trinity

Thanks a lot,
moving the jack seems to solve the issue sometimes..
I was wondering: are there any settings on the registry to avoid the use of the headset: maybe if i can set the device to never use the headset the problem with the switch could be bypassed...

lost sound
well my trinity just did the same thing.
Was working fine one minute, then suddenly no sound. Plug in the headset and it works fine, but without the headset I can connect to a call but i can not hear the other person and strangely they cannot hear me. Seems like my phone is stuck in headset mode somehow.
Haven't done a hardrest yet, but i guess thats next . . .

speakerphone volume

I just noticed that the volume control does nothing when I have the phone on speaker. The bar showing volume does move and the numbers change but the volume stays the same. Fortunately it appears to be at the loudest setting which is better than having it too quiet.
I have done the tweak through the diagnosis codes that gave the speaker a louder upper end as it was too quiet before. Not sure if it was working before that. Anyone notice anything similar?

I'm not sure if you're targeting this question to folks that have done the mod, but my phone is stock and the volume control works fine with speakerphone.

I noticed something to that effect to. I was on the boards tonight to actually roll back those changes I made for the audio headphone output.
ha

I set my defaults back, and now the speakerphone volume works again. It was not working while the settings were in place to increase the volume.

Well, I'll likely just keep the modifications in place. Before, the speakerphone wasn't loud enough to be useful while driving. Only once did I want to turn it down and that's when I found the problem.
This wouldn't be an issue if I could get the bluetooth to properly pair with my built in bluetooth in my truck.

jklier said:
Well, I'll likely just keep the modifications in place. Before, the speakerphone wasn't loud enough to be useful while driving. Only once did I want to turn it down and that's when I found the problem.
This wouldn't be an issue if I could get the bluetooth to properly pair with my built in bluetooth in my truck.
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What's not working with the Bluetooth?

It will indicate that it has paired with the hands free kit but nothing happens when I send or recieve a call. Normally the radio will shut off on the display will read "phone".
One thing I noticed yesterday is that if I am on a call already when I start my truck the "phone" indicator does come up on the radio and the speakers go quiet but the conversation never switches from the phone to the truck radio. As mentioned above it does nothing if the truck is already running when a call is placed.
The hands free works perfectly with my old HTC Tilt so no issue there. I have also succesfully paired the Focus with a regular headset so it does work. So there is something in the communication between my Focus and the hands free kit.

jklier said:
It will indicate that it has paired with the hands free kit but nothing happens when I send or recieve a call. Normally the radio will shut off on the display will read "phone".
One thing I noticed yesterday is that if I am on a call already when I start my truck the "phone" indicator does come up on the radio and the speakers go quiet but the conversation never switches from the phone to the truck radio. As mentioned above it does nothing if the truck is already running when a call is placed.
The hands free works perfectly with my old HTC Tilt so no issue there. I have also succesfully paired the Focus with a regular headset so it does work. So there is something in the communication between my Focus and the hands free kit.
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Ok, not the same as my issue. Mine will not play any of the A2DP through the bluetooth of my car. It's a wiring issue in my case though. I'm hoping Microsoft enhances Bluetooth options so I can choose to only enable handsfree and not A2DP like I can on other phones. Otherwise, all my phone's system sounds are missing, so I cannot hear anything when connected through bluetooth on my car (except calls).

Bluetooth and Volume Control

I am having an issue with Bluetooth, crackling, and the volume controls not working. It happened before I unlocked and rooted and thought it might be an area I was going through. However, today I was driving down the road and received a business call. The caller's voice kept crackling and popping like crazy. It would start, stop then start again. I will have to say it was driving me nuts and really hurt my ears. My G2 had no issues like this. This is going through my stereo in my truck.
The phone was sitting in a generic holder attached through a suction cup on my windshield. I tried to turn the volume down on the phone and nothing happened. I tried turning it up and nothing happened. It seems there is no control with the volume rockers. Has anyone else had this issue? I really want this phone to work out as I ordered all my phone and accessories through Amazon at the same time. This will be a real deal breaker for me if it can't be fixed as I use Bluetooth exclusively when I am on the road.

Update: I turned the bluetooth off and back on then went for a ride and talked with my wife. It only popped and cracked 1 time. The volume control still would not work. I had to do all the controlling through my stereo. The volume control works when playing music through my Bose Soundlink but not when connected in my vehicle. That seems rather strange.

Volume control doesn't work with all Bluetooth devices from what ive discovered. I have not had issues with popping to my beats Bluetooth headphones and volume control works

razor237 said:
Volume control doesn't work with all Bluetooth devices from what ive discovered. I have not had issues with popping to my beats Bluetooth headphones and volume control works
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I can't say if I ever had to reach for my phones volume control on my lg, however I never had the popping I am getting with this phone. The X seems to have some temperamental issues. I'm just trying to figure out if these issues are correctable with updates or if they are flaws that can't be fixed. I want to make sure I don't have a defective device. I really like many facets of the phone.
Sent from my XT1575 using Tapatalk

I had a 40 minute phone call this morning on Bluetooth today. The other person's voice kept changing volumes. It was like the phone was trying to adjust the volume constantly. I had a little popping when the volume would go to loud but not at lower volumes. Is there anyway to set Bluetooth volumes at one level and leave it? I am rooted so I can modify a file if needed.
Sent from my XT1575 using Tapatalk

Odd Bluetooth audio condition.

Bluetooth works great for me in my car for the most part. I am running the m build rooted and unlocked with a keyboard hiding tool and dpi changer all from the play Store. Bluetooth will connect with no issue, display correctly on my car display and play music but all other sounds stop, system, notifications and so on but calls do make noise. Once I disconnect from Bluetooth this issue persist and if I try to play music I hear nothing from the speaker, if I press the volume control it pops up top with the Bluetooth symbol even though I'm disconnected. If I leave Bluetooth off and restart the phone everything works perfectly and as soon as I connect to Bluetooth its right back to the issue. I can't quite figure this one out.

I was able to reproduce the issue 3 times yesterday, as well as now being aware why my sound was missing the day before. Oddly though today it didn't happen.

Weird bluetooth issue, anyone? 8.1 final

Ever since I upgraded to 8.1 OPM1 last month, my car no longer plays it's default generic ringtone when a call comes in. I have basically done everything I can to fix this but nothing is working. Anyone else having this issue? The only thing that remotely works now that didn't before is if my phone volume is ON, it will play my phone's actual ringtone through the speakers on the car but that defeats the purpose. I have my phone on vibrate nearly 100% of the time and when I get in the car, I don't want to have to turn on the volume to hear the phone ring. I have completely reflashed the image multiple times, reset my settings in my car, pair/delete/re-pair multiple times, turned off media streaming on phone, but nothing is working. The only thing I haven't tried is completely factory resetting my car's MMI system. There have been no updates to my car either. I contacted google support/nexus forums but they didn't think it was a bug in 8.1 even though the issue started with 8.1 and was find on 8.0 and below. I still think this is an OS bug. For reference, I have a 2014 Audi S4 with the MMI 3G+. I am thinking about pairing my phone with my wife's car to see if it works with hers. I have not gotten the January OTA yet but will probably manually flash it if I don't get it tonight or tomorrow. Any ideas?

@jrg67 Enable developer options and I believe theres option in there to fix your issue.

My Bluetooth crashes on my phone now when I connect to my stereo ever since the 8.1 update. No problems on other Bluetooth devices like speakers and headphones. My Clarion CX505 has the latest updates. The January security update didn't help the problem for me.

Exodusche said:
@jrg67 Enable developer options and I believe theres option in there to fix your issue.
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Exo, I had Dev options enabled already and from what I can see in your screenshot, my settings are the same except for disable absolute volume which I have on (my jbl speaker doesn't like to play nice sometimes and when I connect, it's max volume for no reason). So do you have any specific settings in there that you have played with? The only thing I can think of would be the streaming codec. As stated in my original post, I do not recall my phone ever playing the phones ringtone over the car speakers no matter what. Even if I had the volume on, my car would always play the generic tone which I prefer. Now, it'll play my phones ringtone over the speakers only when the volume is on and the phone's volume setting effects the volume that's coming out of the car speakers too. It's super annoying and I honestly just want it back to the way it was. Now, I'll get a call while driving and my entire system goes silent and the only indication of a call I get is a faint vibrate buzz sound from my phone sitting in the cup holder and my MMI screen which I have to take my eyes off the road to verify wtf just happened.

Very strange and sorry I guess I didn't read through enough of your post. The only issue I have is when I first get into the car must turn the Bluetooth on my phone off and then on again after first connect in order to play music. Hope you can figure that out sounds super annoying.

Well for anyone who may have this issue, I finally figured out a work around. Go in to Dev options and turn off "Enable in-band ringing". I then turned BT off/on, tested and now working as it used to. Never noticed that option in there before today but honestly haven't spent much time on it. Cheers.

MT63 said:
My Bluetooth crashes on my phone now when I connect to my stereo ever since the 8.1 update. No problems on other Bluetooth devices like speakers and headphones. My Clarion CX505 has the latest updates. The January security update didn't help the problem for me.
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Did you ever find a fix for this? I have the same issue.

microbius said:
Did you ever find a fix for this? I have the same issue.
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Nope, I got a Pixel 2 XL that has 8.1 with the Feb patch and it does the same thing. I may try reapplying the Bluetooth update to the radio and see if that helps.