Database Users

K-JAM Return to repair Center

Has anyone returned thier K-JAM to the repair center in CA (USA). I've received a repsonse from Club I-Mate Tech Support and they want me to return it to the center in Dubai. Anyone had luck in getting a response from the USA center..?

From what I've heard...the CA location is just an office quite, no repairs. And their Texas repair center cannot handle the K-JAM.

harleyxlc said:
From what I've heard...the CA location is just an office quite, no repairs. And their Texas repair center cannot handle the K-JAM.
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But I thought Texas had everything bigger and better than the rest of the world :lol:
Even the O2 repair centre in Slough fixes them!

So sad that is not true

[Q] Warranty / Repair

Hi
Does anyone know if I have an Samsung phone that have a defect, if I have to send it back where I bought it or if I just can contact Samsung and then bring it to the nearest Samsung Service center?
I bought the phone from the internet, and they have their store far away in another city. I have checked for Samsung service centers/partners close to where I live on Samsungs webpage, and found 1 actually in my city. So I would prefer to bring it to this center here in my city rather to send it far away.
Will that be possible? or will Samsung say that I HAVE to send it back to where I bought it? FYI I bought it in Germany, but I also live in Germany.

When I rang Samsung regarding the faulty bootloader they asked me for my post code and then advised me of the closest service centre to where I live.
They just said take proof of purchase with you to the service centre so you should be fine i would have thought.

[Q] Service Center in Trivandrum / Kerala

Hi friends. Does anybody know the Motorola Authorized Service center in Trivandrum. I tried contacting the number provided in Motorola website but they are no more the authorized service center. My mobile's display is screwed up [here]and the warranty is good till 18th of April.
guys please help/

Got reply from Motorola
Response Via Email (Harsh Dhawan) 11/04/2012 05.11 PM
Dear Mr. Vijith Shankar,
Thank you for writing us at Motorola Customer Care.
With reference to your mail regarding MOTOROLA DEFY, we request you to please visit Motorola Authorized Service centre on below mentioned address, our technician will check your handset thoroughly and surely assist you further in this regard.
Name: Ascent Technologies
Address: TC-23/665,
Chaya building, Mettukada,
Thycaud, Thiruvanathapuram
Contact Number: 0471-3076047/9847193902
You can update your incident by simply clicking on the following link:
https://motorola-global-en-aus.custhelp.com/app/utils/login_form/redirect/ask
You may also alternatively call us direct at the following number:
1800-3000-4343 (Toll free from all Networks)
Warm Regards,
Harsh Dhawan
Motorola Customer Care - India
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Finally I got the address - from Motorola

was it Microtech Systems... microtech... thanks for the info anyway...

they stopped working with motorola !!! know some other service center?? My atrix is having digitizer issue!!

Motorola exclusive service center in trivandrum.
MOTOROLA EXCLUSIVE SERVICE CENTER IN TRIVANDRUM.
Sreejith Madhavan
(Service Manager )
+91 9539924618
0471 4013113
Smart Communications
Ground Floor, Annas Arcade,
Near Indian Coffee House, Spencer Junction,
Statue, MG Road, Trivandrum
vsvj said:
Hi friends. Does anybody know the Motorola Authorized Service center in Trivandrum. I tried contacting the number provided in Motorola website but they are no more the authorized service center. My mobile's display is screwed up [here]and the warranty is good till 18th of April.
guys please help/
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Guys help.. Gionee e7 speaker failed !!!

Hi mates,
I have a 32gb elife e7 which is hardly 2 months old.
Today when i was on a call, suddenly the person on the other side couldnt hear me.
from there after the speaker and the mic didnt work at all.
I tried hard reset. no help.
After few hours.. Now the speaker seems to be working for 10 seconds or so and then starts distorts like hell.
if the ringer volume is set more than 50% the distort is 100% guaranteed.
if i reduce the volume it seems to be working for a few seconds and then again starts distorting.
I asked the service center guy, he told me the mobile will be sent to Bangalore and will take a minimum of ten days to repair.
Did anyone face the same problem ?
i am confused now. I trusted and bought this mobile for 30K but back fired.

anyone ?

srawan said:
anyone ?
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Visit service center and replace. I replaced my earphone 2 times. Got back in 3days.

sachhi said:
Visit service center and replace. I replaced my earphone 2 times. Got back in 3days.
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They said it will take a minimum of 10 days since they got to send it to bangalore..
then whats the point of saying we have service centres all over India.
the chennai customer service centres are not gionee exclusive.. they have "Lava care" "Gionee care" boards installed.
And i dont think they have the facility to fix any issue there itself

srawan said:
They said it will take a minimum of 10 days since they got to send it to bangalore..
then whats the point of saying we have service centres all over India.
the chennai customer service centres are not gionee exclusive.. they have "Lava care" "Gionee care" boards installed.
And i dont think they have the facility to fix any issue there itself
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I am in bangalore so got in 3 days. Give a try. They may need 10 days. Gionee doesn't have separate customer service center. They gave contract with 3rd party where sony ericsson,lava and other phones are also serviced. Gud luck.

Anywhere that sells yotaphone2 spare parts?

Hi, I have a yotaphone 2 with cracked back display. I contacted yotaphone and been informed that i should ship the device to one of their authorised service centers which is impossible, living in Turkey. I just need somewhere online to buy spare part for this phone.
Thanks.

My yota2 epd display started fading and over a period of 2 weeks slowly died. Even a factory reset didn't revive it. I asked yotadevices about it and they said the same thing, ship it to an authorized service center. I'm in the US (california) and the nearest service center was London, UK! Anyways, after some back and forth with the service center, I shipped my phone out to them, had it back in 2 weeks. They replaced the epd, no charge warranty repair and they even shipped it back out to me. My cost was just the shipping to them.
Sounds like your problem wouldn't be a warrenty repair, but the service center would be able to take care of it at cost.