Database Users

Eris problems I've been having

The reason i put this in the developers section is because I'm sure they've run into these issues.
I am currently running the new white widow "Phoenix". I am OC'ing at 710.
ISSUES:
Screen wont wake. I have to pull the battery and reboot.
If I tap the phone on a table on the top left corner of the device (lightly) it shuts off.
Sometimes I go to wake the screen and it reboots. Somehow having turned off.
I hit the home button and all I see is the status bar and a blank rest of screen.
I've tried froyo roms as well as a couple 2.1s and all of these have occurred on each rom. Help? Thanks in advance.
Sent from my Eris using XDA App

QUOTE:
If I tap the phone on a table on the top left corner of the device (lightly) it shuts off.
based upon that statement, personally, i think your phone (hardware) is jacked. i've used just about EVERY ROM in existence... never had any of the issues you described.
i've even dropped my phone on concrete, tables, etc... no shut-offs, etc.
probably not what you want to hear, but i'd probably flash a fairly stock ROM, see if still happens. if so, probably time to get a refurb/warranty replacement!

agentofchaos said:
The reason i put this in the developers section is because I'm sure they've run into these issues.
I am currently running the new white widow "Phoenix". I am OC'ing at 710.
ISSUES:
Screen wont wake. I have to pull the battery and reboot.
If I tap the phone on a table on the top left corner of the device (lightly) it shuts off.
Sometimes I go to wake the screen and it reboots. Somehow having turned off.
I hit the home button and all I see is the status bar and a blank rest of screen.
I've tried froyo roms as well as a couple 2.1s and all of these have occurred on each rom. Help? Thanks in advance.
Sent from my Eris using XDA App
Click to expand...
Click to collapse
WHY WOULDN'T YOU POST THIS IN ITS OWN THREAD? WW has its own thread ask the developer of the rom, this is getting out of hand. it is a specific issue with a specific rom please help keep the forum clean.
sorry for snapping i know your new but next time please, this should be kept to its own thread.
XDA-Developers.

Sjflowerhorn said:
WHY WOULDN'T YOU POST THIS IN ITS OWN THREAD? WW has its own thread ask the developer of the rom, this is getting out of hand. it is a specific issue with a specific rom please help keep the forum clean.
sorry for snapping i know your new but next time please, this should be kept to its own thread.
XDA-Developers.
Click to expand...
Click to collapse
Sorry dude (I think your a dude, anyway) but read the whole post from the top he said he tried it on many roms and it happen in all of them so its not rom specific

if this is happening on multiple roms, and with the issue you described with the phone acting up if it gets tapped, my advice would be to 1 try a stock rom and see if it still happens and 2 if it does call vzw or the insurance company and get another phone. because to me also it sounds as if its a hardware problem, not a software (rom) problem

what really sucks is that I just got a replacement because the trackball broke :/. I'm think it might be the extended battery I have shaking loose a little. That would do it I suppose. Thanks for the replies. And I apologize to the user who wants the forum clean. Not only did I try it on multiple roms but I knew I'd get more replies if I posted it here.
Sent from my Eris using XDA App

Also I've heard of others having the screen wake bug. Where it doesn't turn on the lockscreen at all. Is there something I could flash to fix it?
Sent from my Eris using XDA App

I just put in the original battery and and back. So far no random shutting off or shutting off when it taps something hard. Will update.
Sent from my Eris using XDA App

Anyone have this Call Waiting problem with Bionix Fusion 1.1?

Seems when im on a call and another call comes in, the screen remains off so I cant see the number or switch over... I have to hit the power button on the side to wake up the screen.. it takes a couple of presses before the screen wakes up... anyone else have this issue?.. any fix?

You're not the only one experiencing this. I noticed this started happening before I even starting installing custom ROMs, and I hoped with Bionix Fusion, it would fix it. Like you, any help would be appreciated from the community.
Sent from my SGH-T959 using XDA App

If you are using the puzzle lock screen, that is the cause.

I actually didnt have this problem until the J16 update. i was considering reverting back, but later decided to wait cause im sure someone in the nerdfarm would find a fix. I await this knight in shinning armor.

I've been having this issue regardless of rom, lock type, and device. Along with a slow or nonresponsive proximity based wake action if I happen to look at the screen during a call. Why is this?
Sent from my SGH-T959 using Tapatalk

beren28 said:
If you are using the puzzle lock screen, that is the cause.
Click to expand...
Click to collapse
I changed the lock screen from puzzle to Android and im still having this issue..

Phone will not sleep

Ok I just got the phone 2 days ago and before I rooted I had this issue were when ever I pressed the power button to put my phone to sleep it would turn in right way but after rooting and flashing royalginger the problem went away so I thought I was in the clear so I wonted to go back cuz I missed sense so I flashed royalglacier and the problem came back so now I'm back on royalginger aand was wondering if there is a fix for this or something
Sent from my HTC MT4G using XDA Premium App

Perhaps readability of your question would improve if you used punctuation. I'm guessing you want the "instant on" capabilities of the stock ROM?
There is a setting on the stock ROM (or those based on it) called "fastboot" that you can enable. When enabled, the phone does not power off when the user selects power off. It just shuts off the display and radios. This is a poor choice of names for the function, as the phone doesn't boot at "power on", it's merely turning on the display and radios.
This "fastboot" should not be confused with the SDK's fastboot tool used with the bootloader. Really bad name they chose.

I had a similar problem with my macbook once. You'd put it to sleep, and it'll wake right up. Had to exchange it. But I digress. Anyways, its probably something to do with how your phone's hardware functions, or in this case, "malfunctions" with the sense framework. Since you got it just 2 days ago, why not just go ahead and exchange it?
Sent from my HTC Glacier using XDA App

jggimi said:
Perhaps readability of your question would improve if you used punctuation. I'm guessing you want the "instant on" capabilities of the stock ROM?
There is a setting on the stock ROM (or those based on it) called "fastboot" that you can enable. When enabled, the phone does not power off when the user selects power off. It just shuts off the display and radios. This is a poor choice of names for the function, as the phone doesn't boot at "power on", it's merely turning on the display and radios.
This "fastboot" should not be confused with the SDK's fastboot tool used with the bootloader. Really bad name they chose.
Click to expand...
Click to collapse
I don't think he was talking about fastboot. I think he meant that whenever he's on sense and he turns off the screen, the screen will turn back on immediately.
If you've only had it for a couple of days just ho exchange it
Sent from my HTC Glacier using XDA Premium App

Mexxicanbeauty said:
I don't think he was talking about fastboot. ...
Click to expand...
Click to collapse
Perhaps not. But a poor question begets a poor answer.

Yeah I just wanted to see if there was something I could do before I exchanged it lol but thanks guys
Sent from my HTC MT4G using XDA Premium App

Ok you probably solved your issue by now, but I found a solution and probably someone will read this looking for the answer so I have a possibility for you.
The only patch I have found for this was made by chrisch1974 one of the developers of the virtuous rom and was made for the virtuous unity 2.39 so it surely works for that rom, he also told me that it may or may not work on other roms with the same libui file as the virtuous unity rom, so you should try it, so here is a link for the rom:
http://www.virtuousrom.com/p/unity_23.html
and here is the link to the patch:
http://dl.dropbox.com/u/28766802/Virtuous/trackpad_disabled.zip
so go on and enjoy sense 3 without the phone waking up all the time and being annoying xD good luck!!

I don't know if this is related, but I had linkedin app installed for half a day and the screen wouldn't stop turning itself back on time after time.. As soon as I removed the app, it was fine again.

[Q] Knock on just stopped working?

I've had my G2 for almost a month now and the knock on/off always worked flawlessly. Then today it just stopped working, my knock off works but knock ON will not work, at ALL! I've restarted, turned the feature off/on, nothing is getting it to work again. Any ideas? What exactly triggers the knock on feature? Surely it can be the touch of the lcd if the screen is off...is it somehow the proximity sensor or gyro sensor? If I can figure out how it works maybe I can start there..Thanks for any help you can give me.

GHII said:
I've had my G2 for almost a month now and the knock on/off always worked flawlessly. Then today it just stopped working, my knock off works but knock ON will not work, at ALL! I've restarted, turned the feature off/on, nothing is getting it to work again. Any ideas? What exactly triggers the knock on feature? Surely it can be the touch of the lcd if the screen is off...is it somehow the proximity sensor or gyro sensor? If I can figure out how it works maybe I can start there..Thanks for any help you can give me.
Click to expand...
Click to collapse
Backup first...then Factory reset
Should fix whatever file or resource that got screwed up. Install your apps 1by1 until you find what app caused your issue & delete it

tiguy99 said:
Backup first...then Factory reset
Should fix whatever file or resource that got screwed up. Install your apps 1by1 until you find what app caused your issue & delete it
Click to expand...
Click to collapse
Well I havent installed anything new recently but maybe I'll take the opportunity to try one of the new CM/ASOP roms...Thanks for the reply

I'm having the same issue with knock on not working. i've wiped a few times and have flashed diferent roms but it wont turn the phone back on. i'm also having this strange issue where i cant pull the notification bar down.
EDIT: I figured it out. did you install TWRP Recovery? i did and mine was messed up. i flashed back to stock and re-rooted and everything works again. I'm not sure if TWRP is the reason since im on a t-mobile G2 but reflashing to stock definitely worked. also i think you have to do a reset after flashing rom because the changes wont take effect unless you do

GHII said:
Well I havent installed anything new recently but maybe I'll take the opportunity to try one of the new CM/ASOP roms...Thanks for the reply
Click to expand...
Click to collapse
Wow that's a relief, I'm having the same pull down issue too.. Even scrolling here is a dead spot on the screen if I'm scrolling a page or list as I get in that area it "slows". I thought my digitizer was going bad. I found my knock on works but I have to do it extremely slow... Tap... Pause 1-2...tap.
Edit yes to twrp.
Sent from my VS980 4G using xda app-developers app

well i re-rooted and it doesnt work anymore. i deleted stuff so i need to see if its something that is being removed that causes it to not work

I just flashed the stock rom back..shows unrooted again, and it is still doing the same thing. Im still under my 30 days, Im going to return it, hope for the Nexus 5 on verizon by the weekend and if not I guess buy a new G2.

mine still says rooted so i'm kinda screwed right now

Same issue
Same thing with my T Mo G2. Using Nova launcher. Knock on worked flawlessly since new, about 2 months,use Nova gesture for knock off. Suddenly knock on stopped working. Too bad, because I like the feature, got used to using it. Did a restore and wipe using TWRP, kept root access, but still no knock on. Next I'll try going back to stock ROM, but I'd rather go an easier route. Has anyone successfully restored knock on?

Hi i have a dead spot somewhere app in the screen and when i pull down the notification bar it doesnt goind down.Also i tryed to draw with quick memo and i can see that it is a dead spot somewhere near the top of the screen
Does anyone has the probleme and have you fixed it

The only solution is returning the phone

ankurcshah said:
The only solution is returning the phone
Click to expand...
Click to collapse
No...first try this.
Open phone app and go to dialer
Dial 3845#*XXX# where XXX is your phone model i.e. 800/1/2/3.. You will come accross a menu.
Select settings
Select touchscreen firmware update...
Wait for couple of minutes...screen will become unresponsive...
when it responds reboot....
Go to settings gestures...ensure knock on is selected.
It should work then,
Let me know...Best of Luck....
---prs thx if helped

rastigo said:
No...first try this.
Open phone app and go to dialer
Dial 3845#*XXX# where XXX is your phone model i.e. 800/1/2/3.. You will come accross a menu.
Select settings
Select touchscreen firmware update...
Wait for couple of minutes...screen will become unresponsive...
when it responds reboot....
Go to settings gestures...ensure knock on is selected.
It should work then,
Let me know...Best of Luck....
---prs thx if helped
Click to expand...
Click to collapse
It is a ls 980 model so the code is 5689#*980# and i did that and after doing that also its the same. no reponse ! So tired of this

ankurcshah said:
The only solution is returning the phone
Click to expand...
Click to collapse
ankurcshah said:
It is a ls 980 model so the code is 5689#*980# and i did that and after doing that also its the same. no reponse ! So tired of this
Click to expand...
Click to collapse
I read the following posts on some other forum...so essentially its a hardware issue....try stock jb rom kdz, then factory reset and reboot. If this helps solve the problem you are lucky. If not, try getting your phone replaced with 802 model. That is practically most stable with a lot of devlopment and tons of ROMS stable and working.
I will still keep looking for a solution and let you know consulting a few senior xda devs I know... sorry man, it hurts to see a fellow indian in distress.....:crying:
Tons of lg users are experiencing this issue. Its a design flaw with a hardware component that easily breaks. Wonderful build quality -_-...right. So only option is replacing the phone. But to how soon, until the other one breaks. So its kinda like. Well. This blows. I suppose Ill install a custom kernel and enable screen wake features that way.
Sent from my LG-LS980 using xda app-developers app
That's odd, I have not seen much on this... if running stock
Quote:
Originally Posted by Burkettacb View Post
Okay. So after hours of tapping. Which might i add. My fingers hurt, I am now able to activate the screen. Pausing after each tap, using my finger print area to tap "not to be confused with finger tip". The screen will activate. Also note, the standard two taps works sometimes, but with four presses, i seem to get the best results. Give it a try people. I have a theory the hardware has not failed. But yet, the activation area pixel size value changed. Either due to a conflicting app install. A intermittent system glitch etc
Sent from my LG-LS980 using xda app-developers app
Or againg, a ROM you may be using.
More detail would be helpful

ankurcshah said:
The only solution is returning the phone
Click to expand...
Click to collapse
Good luck with that if the phone is a D800. I took my G2 to the local AT&T store just a couple of hours ago with the same "no knock on" bug. But the sales person (who had bad breath) told me that because there was another way to get the phone to function (the back button), they won't even look at it. The fact that the knock off/on feature was a MAJOR selling point when the phone was released is apparently irrelevant.

He has a ls980 so it might not be the same for him. He can ask for a replacement
Sent from my LG-D802 using XDA Premium 4 mobile app

This happened to me this week as well, unfortunately in Canada none of the carriers will replace my device for me, LG says its user damage and are gonna charge me 125 dollars to fix it. I'm gonna see what the local repair shop says and hopefully theyll just fix it for me. It seems like this is an increasingly common issue, it's a shame that LG don't recognize that we didn't damage our phones, they sold us defective units. I'm very unhappy with LG's customer service, we should raise awareness of this and hopefully LG will come up with a solution for us

Andrew_han said:
This happened to me this week as well, unfortunately in Canada none of the carriers will replace my device for me, LG says its user damage and are gonna charge me 125 dollars to fix it. I'm gonna see what the local repair shop says and hopefully theyll just fix it for me. It seems like this is an increasingly common issue, it's a shame that LG don't recognize that we didn't damage our phones, they sold us defective units. I'm very unhappy with LG's customer service, we should raise awareness of this and hopefully LG will come up with a solution for us
Click to expand...
Click to collapse
Did you try the "Hidden Menu" "Touch firmware update" option? I had this issue and it got fixed with it.
try 3845#*modelnumber# eg: 3845#*800# change model number 800 with your phones model number, then tap on "Settings" and scroll down to "Update Touch Firmware"
I have a few more suggestions to make it work, let me know how it goes.

Lg g2 sprint variant "Knock on" feature broke

Well. It worked up until about 20 mins ago. Then randomly just stopped working. Ive rebooted, shut down, enabled and disabled the feature in settings. Fixed permissions for the heck of it. Cleaned the screen. Reset calibration, etc. Nothing seems to work. I can double tap to shut the screen off easily, and it works flawlessly, but trying double tap to wake is completely useless. Any suggestions?
Sent from my LG-LS980 using xda app-developers app

Burkettacb said:
Well. It worked up until about 20 mins ago. Then randomly just stopped working. Ive rebooted, shut down, enabled and disabled the feature in settings. Fixed permissions for the heck of it. Cleaned the screen. Reset calibration, etc. Nothing seems to work. I can double tap to shut the screen off easily, and it works flawlessly, but trying double tap to wake is completely useless. Any suggestions?
Sent from my LG-LS980 using xda app-developers app
Click to expand...
Click to collapse
Wow this is happening to me as well. I'm running the optimus rom currently. I'm reverting to stock here shortly in hopes for the KK update soon so I'll see if that fixes it.

nope. up to date stock zva now and knock on doesnt work but knock off does work as you stated. well this is wierd.

Well thats ****ing depressing
Sent from my LG-LS980 using xda app-developers app

Tons of lg users are experiencing this issue. Its a design flaw with a hardware component that easily breaks. Wonderful build quality -_-...right. So only option is replacing the phone. But to how soon, until the other one breaks. So its kinda like. Well. This blows. I suppose Ill install a custom kernel and enable screen wake features that way.
Sent from my LG-LS980 using xda app-developers app

Okay. So after hours of tapping. Which might i add. My fingers hurt, I am now able to activate the screen. Pausing after each tap, using my finger print area to tap "not to be confused with finger tip". The screen will activate. Also note, the standard two taps works sometimes, but with four presses, i seem to get the best results. Give it a try people. I have a theory the hardware has not failed. But yet, the activation area pixel size value changed. Either due to a conflicting app install. A intermittent system glitch etc
Sent from my LG-LS980 using xda app-developers app

I'm having the same issue with my G2. Knock-on/off was working fine. Had the phone in the sun for a little while (maybe 2 hours) and the knock-on has stopped working completely. Used a drawing app on my screen and found no dead pixels or strips. Knock off still works perfectly though.

This could also be an issue with your proximity sensor. If something (screen protector, finger, dust, etc.) is blocking your proximity sensor, it could be reporting to the phone that it is in a pocket, and to keep the screen off. Try to clean that area, and avoid obstructing the sensors "view". As for the leaving it in the sun, you could have damaged the sensor? You could test it by making a call real quick and see if the screen turns on when you pull the phone away from your face.
Sent from my LG-LS980 using XDA Premium 4 mobile app

The sensor seems to be working fine. Just tested it.

DrZeuss said:
I'm having the same issue with my G2. Knock-on/off was working fine. Had the phone in the sun for a little while (maybe 2 hours) and the knock-on has stopped working completely. Used a drawing app on my screen and found no dead pixels or strips. Knock off still works perfectly though.
Click to expand...
Click to collapse
Ya i got the same problem....at home it works perfect but when i went outside in the sun i can double tap like hell and screen didnt turn on(it turns on but cant see anything because its too dark like screen brightness is lower than low)...also power button didnt work...the proxi sensor is ok...i run the test menu and it shows that everything is ok...i also sent it back to my carrier and after a week of testing got it back. They found nothing and said that my described problem is a "feature".... sometimes it turns on after tapping und pushing the power button like hell and sometimes it doesent..
Your screen turns also on with very very low brightness or it is off? When u look really really close u can see it...for example hold power button and u can hardly see the white power off/reboot popup...but i dont know where the problem can be...germany d802 version..(Sorry for my BAD english)

4NDR345 said:
Ya i got the same problem....at home it works perfect but when i went outside in the sun i can double tap like hell and screen didnt turn on(it turns on but cant see anything because its too dark like screen brightness is lower than low)...also power button didnt work...the proxi sensor is ok...i run the test menu and it shows that everything is ok...i also sent it back to my carrier and after a week of testing got it back. They found nothing and said that my described problem is a "feature".... sometimes it turns on after tapping und pushing the power button like hell and sometimes it doesent..
Your screen turns also on with very very low brightness or it is off? When u look really really close u can see it...for example hold power button and u can hardly see the white power off/reboot popup...but i dont know where the problem can be...germany d802 version..(Sorry for my BAD english)
Click to expand...
Click to collapse
My screen turns completely on and off when I use the button/knock-off feature. I'm going to take it to a technician today and see what they have to say about it.

First, What are you running on your device? Stock? Rooted...
Burkettacb said:
Tons of lg users are experiencing this issue. Its a design flaw with a hardware component that easily breaks. Wonderful build quality -_-...right. So only option is replacing the phone. But to how soon, until the other one breaks. So its kinda like. Well. This blows. I suppose Ill install a custom kernel and enable screen wake features that way.
Sent from my LG-LS980 using xda app-developers app
Click to expand...
Click to collapse
That's odd, I have not seen much on this... if running stock
Burkettacb said:
Okay. So after hours of tapping. Which might i add. My fingers hurt, I am now able to activate the screen. Pausing after each tap, using my finger print area to tap "not to be confused with finger tip". The screen will activate. Also note, the standard two taps works sometimes, but with four presses, i seem to get the best results. Give it a try people. I have a theory the hardware has not failed. But yet, the activation area pixel size value changed. Either due to a conflicting app install. A intermittent system glitch etc
Sent from my LG-LS980 using xda app-developers app
Click to expand...
Click to collapse
Or againg, a ROM you may be using.
More detail would be helpful:good:

For me it happend on stock and rooted with aospa... Dont know What can cause this. I Sent it to my Carrier they found nothing....
Gesendet von meinem LG-D802 mit Tapatalk

running stock myself. Technician was useless and told me nothing.

DrZeuss said:
running stock myself. Technician was useless and told me nothing.
Click to expand...
Click to collapse
Same here
Gesendet von meinem LG-D802 mit Tapatalk

Did you try the Stop Having Sprint fix?
Sent from my LG-D800 using XDA Premium 4 mobile app

I got the d802...
Gesendet von meinem LG-D802 mit Tapatalk

Burkettacb said:
Okay. So after hours of tapping. Which might i add. My fingers hurt, I am now able to activate the screen. Pausing after each tap, using my finger print area to tap "not to be confused with finger tip". The screen will activate. Also note, the standard two taps works sometimes, but with four presses, i seem to get the best results. Give it a try people. I have a theory the hardware has not failed. But yet, the changed. Either due to a conflicting app install. A intermittent system glitch etc
Sent from my LG-LS980 using xda app-developers app
Click to expand...
Click to collapse
I had given up on knock on but tis actually works. (not 100%) but it actually turns it on. WOW
Is there a way to adjust the "activation area pixel size value"?

ingoljosh said:
I had given up on knock on but tis actually works. (not 100%) but it actually turns it on. WOW
Is there a way to adjust the "activation area pixel size value"?
Click to expand...
Click to collapse
This^. For me I have to use my entire thumb or even palm, but it occasionally works.(still like 1/30 tries). This leads me to believe that it is software related. This one issue is killing me. I hate using the power button on the back so I only used knock on. Now that it's not working I'm hating this phone. Knock off works great and I know knock on is kernel based so maybe someone can create a kernel that fixes this issue.

This did work for me. Fixed the knock on feature on my D802.
Credit: Smith I Run (Thread from android central. Can't post link to thread)
There is a solution; (not sure about it, my friend had the same problem and he fixed it with this method)
Open dialer menu and type;
5689#*980# (Sprint)
3845#*801# (T-Mobile)
3845#*803# (AT&T Canada)
3845#*802# (International)
3845#*800# (At&T)
3845#*980# (Verizon)
And when hidden menu is showed up, go to "Settings"
and go to "Update Touch Firmware".
The touchscreen won't work until after 5 seconds, Wait for it and if touchscreen gets working, exit the menu.
Lock the phone and try knocking on the screen, It should be working :laugh:
Click to expand...
Click to collapse