[Q] Touchscreen A501 didn't respond - Acer Iconia A500

Hi all, i got annoying problem since yesterday. My Iconia A501 didnt work with touchscreen. I only can access my A501 with mouse. I already factory reset, install OS (same version) Acer_A501_4.066.29_COM_GEN1 and HoneyComb 3.2.1. It also sometimes warm although i dont use my A501. Someone can solve my problem? Thanks

jondy said:
Hi all, i got annoying problem since yesterday. My Iconia A501 didnt work with touchscreen. I only can access my A501 with mouse. I already factory reset, install OS (same version) Acer_A501_4.066.29_COM_GEN1 and HoneyComb 3.2.1. It also sometimes warm although i dont use my A501. Someone can solve my problem? Thanks
Click to expand...
Click to collapse
I think only ACER can solve this problem. You'll have to send it in for repair.
Re-install your stock rom, and contact Acer. Sorry....

Yep, sounds like hardware problem, possibly digitizer but if its heating up could be other problem...
Acer warranty repair might be the only way to go unless you're out of warranty then it might cost $$$ to fix....

Thanks all for your answers. Yea this weird problem. Now my A501 works well. If I face this problem again, I will go to Acer Service. Thanks all

jondy said:
Thanks all for your answers. Yea this weird problem. Now my A501 works well. If I face this problem again, I will go to Acer Service. Thanks all
Click to expand...
Click to collapse
Yeah, probably a loose connection somewhere inside the tab for the digitizer. Basically you have the glass, then an underlay.
There are some technical breakdown photos if you feel like doing it yourself. Also videos on YouTube.

I had this issue too. it happened very often that i had to send it back to acer. Now it works fine.

Related

[Q] tablet destroyed ?

hi mates,
tried the downgrade in this post:
http://forum.xda-developers.com/showthread.php?t=1276227
worked well until the "installing" step.
got an error and canceled.
now my tablet has blackscreen. it doesnt vibrate when booting and I dont see acer / android logo.
cant boot using the power on. cant reset with reset pin.
max32313 said:
hi mates,
tried the downgrade in this post:
http://forum.xda-developers.com/showthread.php?t=1276227
worked well until the "installing" step.
got an error and canceled.
now my tablet has blackscreen. it doesnt vibrate when booting and I dont see acer / android logo.
cant boot using the power on. cant reset with reset pin.
Click to expand...
Click to collapse
Send it back to Acer. They'll fix it, but you'll have to pay for shipping.
wow they ll fix it for free you think ?
they wont charge me 1000$ ?
Acer has a single pricing repair .The cost for this in the us.is.199.99 dollars. I have called them in the past. However I do not know about just fixing a bootloader issue. Something that they should give a way to the end user to do from there home.but then again they lock these devices to protect software rights of digital copyright and so on.
Call them but be honest as to what you done.They will figure it out anyway.
You can also contact sc2k here on this forum.He might be able to help you.
Good luck.
erica_renee said:
Acer has a single pricing repair .The cost for this in the us.is.199.99 dollars. I have called them in the past. However I do not know about just fixing a bootloader issue. Something that they should give a way to the end user to do from there home.but then again they lock these devices to protect software rights of digital copyright and so on.
Call them but be honest as to what you done.They will figure it out anyway.
You can also contact sc2k here on this forum.He might be able to help you.
Good luck.
Click to expand...
Click to collapse
thanks will contact him
but 200$... that sucks. 200$ is half of a new iconia..
have you tried a hard reset? http://www.youtube.com/watch?v=_k9HYj93zHc
tresed said:
have you tried a hard reset?
Click to expand...
Click to collapse
yes, I cant even boot. Dont see acer logo, android,
or hardware reset message "erasing..."
display stays black all time
doesnt vibrate
EDIT: just saw in my device and printer tab in sys settings, there is a device called APX. Acer Picasso USB Boot recovery driver
EDIT2: lol somehow i managed to get into acer download state with pbj20upgrade.
installing 3.0.1 now.
i think i was stuck in this mode and the devices waited for data or something
EDIT3: if anyone has the same problem try this:
install andoid sdk!
start pbj20
click next
turn out iconia
turn it on
if you are in APX mode (look in sys settings> devices and printer), youre good to go
it will check for versions
you get message: Connected ?
type yes
setup starts somehow
max32313 said:
thanks will contact him
but 200$... that sucks. 200$ is half of a new iconia..
Click to expand...
Click to collapse
There have been more than a few members that have bricked their tabs, sent them back, and Acer has either fixed or replaced their units for free. Not sure wtf ER is talking about though?!?
kjy2010 said:
There have been more than a few members that have bricked their tabs, sent them back, and Acer has either fixed or replaced their units for free. Not sure wtf ER is talking about though?!?
Click to expand...
Click to collapse
Maybe I was a bit unclear.I was saying ask acernto fix it..
And I know from experience with acre they have a flat rate for repair.on any acer computer product.199.99.
I called them in the past about a main board in a laptop.
Then again when I dropped my tablet.Sorry for any confusion maybe I should go back to doing the dishes and looking pretty.
Boohooing
erica_renee said:
Maybe I was a bit unclear.I was saying ask acernto fix it..
And I know from experience with acre they have a flat rate for repair.on any acer computer product.199.99.
I called them in the past about a main board in a laptop.
Then again when I dropped my tablet.Sorry for any confusion maybe I should go back to doing the dishes and looking pretty.
Boohooing
Click to expand...
Click to collapse
lol do what ya do best
erica_renee said:
Maybe I was a bit unclear.I was saying ask acernto fix it..
And I know from experience with acre they have a flat rate for repair.on any acer computer product.199.99.
I called them in the past about a main board in a laptop.
Then again when I dropped my tablet.Sorry for any confusion maybe I should go back to doing the dishes and looking pretty.
Boohooing
Click to expand...
Click to collapse
lol
thanks to all for help
max32313 said:
worked well until the "installing" step.
got an error and canceled.
Click to expand...
Click to collapse
You interrupted the update...this is something you should never do when updating a devices firmware/bootloader and your tablet probably has an incomplete firmware/bootloader, as a result.
BTW: have you tried pressing VOL- and PWR, to load the recovery image: i mean if that would work at all, given your circumstances?

Screenproblems and a Customwarequestion...

I have a Viewsonic Viewpad 10s and some problems with the screen, I flashed at first the version Vegacomb 9n + Update 3. At the beginning it was wonderful but then the screen does not work properly. Even after a reboot did not care much. I went to ClockworkmodRecovery and flashes Honey Ice, it was back to normal. Some time later came the same problem, can someone tell me what it is?
The other question is, what ROM is to recommend the best? The tab is a Christmas present, I do not want to have again after 2 days because it is not reasonable ...
I am in a German forum, but there are not really someone who has the problem with the screen ...
Megamanwwh said:
I have a Viewsonic Viewpad 10s and some problems with the screen, I flashed at first the version Vegacomb 9n + Update 3. At the beginning it was wonderful but then the screen does not work properly. Even after a reboot did not care much. I went to ClockworkmodRecovery and flashes Honey Ice, it was back to normal. Some time later came the same problem, can someone tell me what it is?
The other question is, what ROM is to recommend the best? The tab is a Christmas present, I do not want to have again after 2 days because it is not reasonable ...
I am in a German forum, but there are not really someone who has the problem with the screen ...
Click to expand...
Click to collapse
I had the same problem with my Viewpad 10s with Vegacomb, HoneyIce and newer roms. One of the original issues was using it while it was plugged into the charger the screen became either unresponsive, or would randomly apply keystrokes that were not touched. Two people posted solutions, heating the outside of the tab with a hair dryer, and putting more pressure on the tab (squeezing the case) as you were touching the screen. I did find the extra pressure did help, but it was crazy trying to get the pressure just right. also noticed that screen worked differently in portrait and landscape mode. I often had to use portrait mode to slide the unlock across, while landscape would not allow the tab to unlock.
I decided to "downgrade" the rom to stock, it worked, then to modified stock, it worked but had some touchscreen inconsistencies, then to Corvus 5 rom, which I read somewhere solved other peeps touchscreen problems. Once I got Corvus 5 up and unlocked, I used his screen recalibration tool in apps and everything works perfect. I've been up and running for a month with no touchscreen problems. I even backed up Corvus 5, and tried Vegacomb and HoneyIce again. They worked for a couple of days, and then tab went back to touchscreen issues. I'm thinking it's a kernel sensitivity issue, but I'm know expert, and it's not happening on enough tabs for devs to take as a serious issue.
Hope this helps!!
you are one of the lucky ones man..i tried Corvus 5, true the method you described and still have the issues, well..actually i tried every single Rom and no luck.
I know it's mostly a hardware problem, the only differences in Rom's is the heating they produce, some more, some less..so depending on how bad your case is, you might find a balance and make it work for some time..or no time..
By the way, anyone knows if it's possible to disable the touchscreen inputs, from terminal, adb commands or maybe some app?

[q] no screen touches being recognized!!!

Hey XDA, Really need some help here, i'll bullet point my problem for ease of reading:
- 1st Nexus 4 bought from google had wi-fi issues so got replacement
- 2nd replacement nexus 4 was good for about 2 weeks
- randomly screen touches weren't recognized by phone so reboot fixed that
- got worse and more frequent
- now my phone does not recognize screen touches at all
- phone is completely unusable, power volume buttons work though.
- need to ask XDA before another replacement ///
WHAT I'VE TRIED:
- i was on stock, so i tried to reflash stock to get rid of gravity stock and stock kernel
- rebooting phone 3950280359283 times.
- cleared caches.
- asked google play support, they're clueless.
- problem was here before i was unrooted, on complete stock 4.4.2
- also wondering whether its a software or hardware problem. i assume hardware however.
- i still have warranty
ANY IDEAS?!? thanks.
Does a touch recovery recognize touches? If so, it could be a problem of your rom/kernel. Otherwise I think it's a hardware problem.
Creepyficate said:
Does a touch recovery recognize touches? If so, it could be a problem of your rom/kernel. Otherwise I think it's a hardware problem.
Click to expand...
Click to collapse
My screen works now. However it will still come back every now and then and is fixed by a reboot. When i made this thread it did not work for a whole day, so my device will probably breakdown again. When I use TWRP it does not recognize touches. A good decider. So i guess it is hardware?
I think so, but wait for another reply confirming that.
I'd say it's a hardware issue. Definitely get it replaced again.
Kaleptik said:
I'd say it's a hardware issue. Definitely get it replaced again.
Click to expand...
Click to collapse
Lmao. You're definitely right. It's really annoying they sent me another device with a WORSE problem. Gonna ask google for some sort of compensation. I don't really have time to fiddle with devices re-rooting them transferring all my data again and so on. Too much work.

[Q] [D802] Touch Screen uncalibrated after flashing

I've looked everywhere but haven't found a proper solution. I have an international D802 which after a lot of effort I was able to flash to KK but the touchscreen no longer functions properly - eg pressing one area would register one or more touches in anther area making it impossible to use the phone. If anyone has any idea to fix this please let me know. I have tried various roms including going back to a JB rom and the problem persists.
Thank you.
taikonaut said:
I've looked everywhere but haven't found a proper solution. I have an international D802 which after a lot of effort I was able to flash to KK but the touchscreen no longer functions properly - eg pressing one area would register one or more touches in anther area making it impossible to use the phone. If anyone has any idea to fix this please let me know. I have tried various roms including going back to a JB rom and the problem persists.
Thank you.
Click to expand...
Click to collapse
Even i am having the same exact problem which you have, i searched and didn't get any solutions yet.
Hi, I had an issue like this when I flashed the wrong tot file. It went away upon using the right one. whatever method you used, did you make sure to use the right files?
sjk971005 said:
Hi, I had an issue like this when I flashed the wrong tot file. It went away upon using the right one. whatever method you used, did you make sure to use the right files?
Click to expand...
Click to collapse
i flashed using KDZ files, i flashed right file, still having those problems
taikonaut said:
I've looked everywhere but haven't found a proper solution. I have an international D802 which after a lot of effort I was able to flash to KK but the touchscreen no longer functions properly - eg pressing one area would register one or more touches in anther area making it impossible to use the phone. If anyone has any idea to fix this please let me know. I have tried various roms including going back to a JB rom and the problem persists.
Thank you.
Click to expand...
Click to collapse
Anything worked for you?
I think we have following options:
1. Use mouse via USB otg to get to debugging mode to turn on adb than flash recovery and rom
2. Use mouse via USB otg to update the touchscreen driver via the hidden menu
3. Warranty
Can you get your device in adb mode?
Just managed to install recovery using autorec and lots of patience however touchscreen issues persist even in recovery (the touches are not accurate in recovery) so i think i will need to flash kernel as i think thats where the touchscreen drivers are.
Managed to flash CloudyG3. Still no good. The thing is that the touch is broken in CWM which means that its not the ROM, it's something else. I don't really understand the technical aspects but flashing Cloudy also flashes the kernel. Almost given up on this, too much time sunk.
taikonaut said:
Managed to flash CloudyG3. Still no good. The thing is that the touch is broken in CWM which means that its not the ROM, it's something else. I don't really understand the technical aspects but flashing Cloudy also flashes the kernel. Almost given up on this, too much time sunk.
Click to expand...
Click to collapse
I also had same issue and I flashed alot of different .KDZ and other custom ROMs too but the problem was always there.. so I went to the repair shop and he said that its a problem of eMMC chip so that needs to be fixed.. I have given the phone to him to fix it ...
taikonaut said:
Managed to flash CloudyG3. Still no good. The thing is that the touch is broken in CWM which means that its not the ROM, it's something else. I don't really understand the technical aspects but flashing Cloudy also flashes the kernel. Almost given up on this, too much time sunk.
Click to expand...
Click to collapse
Had taken it to LG service center, they said there is problem with touch screen and have to repair it
navispidey said:
Had taken it to LG service center, they said there is problem with touch screen and have to repair it
Click to expand...
Click to collapse
I have just got a call from the guy and he said that touch needs to be repaired I am really regretting changing the ROM on that phone
Mr.KiLLeR said:
I have just got a call from the guy and he said that touch needs to be repaired I am really regretting changing the ROM on that phone
Click to expand...
Click to collapse
did you given it to lg service center or local service shops?
navispidey said:
did you given it to lg service center or local service shops?
Click to expand...
Click to collapse
Local service shop
Sent from my LG-D802 using Tapatalk
Mr.KiLLeR said:
Local service shop
Sent from my LG-D802 using Tapatalk
Click to expand...
Click to collapse
Then even i will look here to get it repair in local service shops since i don't have a warranty
Did you guys try updating the touchscreen firmware via the hidden menu? This is so frustrating, I've rooted/romed at least 5 phones/tablets and this is the first time Ive bricked something.
taikonaut said:
Did you guys try updating the touchscreen firmware via the hidden menu? This is so frustrating, I've rooted/romed at least 5 phones/tablets and this is the first time Ive bricked something.
Click to expand...
Click to collapse
I am trying to go to the hidden menu and its not working at all .. So I will just have the touch replaced
I am not entirely convinced its the screen to be honest. I feel like replacing the screen does nothing about the software which control its behaviour. Just my 2c - if you want to go ahead with it perhaps get them to take responsibility - e.g., I replace the screen on your advice and if it doesn't fix the problem I shouldn't have to pay for the screen otherwise you might be throwing your money at a problem which we dont necessarily know the cause of.
Edit: Get a lgd panel not a jdi.
taikonaut said:
I am not entirely convinced its the screen to be honest. I feel like replacing the screen does nothing about the software which control its behaviour. Just my 2c - if you want to go ahead with it perhaps get them to take responsibility - e.g., I replace the screen on your advice and if it doesn't fix the problem I shouldn't have to pay for the screen otherwise you might be throwing your money at a problem which we dont necessarily know the cause of.
Edit: Get a lgd panel not a jdi.
Click to expand...
Click to collapse
Ofcourse, if the guy is saying that after replacing the touch , it will be fixed and you pay 5000PKR then obviously i will check the phone before buying it otherwise i will not pay.. Simple
Digitiser or actual screen?
taikonaut said:
Digitiser or actual screen?
Click to expand...
Click to collapse
No idea about that .. he said to replace the touch

Scrolling issue

Hi everyone. I got my OP5 a few days ago and realized that the screen isn't working properly, apart from the jelly screen issue. Does anyone know if this is fixable or I need to replace the screen. I'll leave a video showing what I mean
https://youtu.be/Apu1Z_BVC9U
https://www.youtube.com/watch?v=FmjXTHz5Jac
Slay1991 said:
Hi everyone. I got my OP5 a few days ago and realized that the screen isn't working properly, apart from the jelly screen issue. Does anyone know if this is fixable or I need to replace the screen. I'll leave a video showing what I mean
Click to expand...
Click to collapse
If it's new > claim warranty!
strongst said:
If it's new > claim warranty!
Click to expand...
Click to collapse
I want to leave that as the last resource. Got it from another country, and sending it back costs a lot. Maybe knowing if the problem is the screen or the GPU can save me a couple of bucks
Have you tried to update the OS?
AnDrOiDnEoV said:
Have you tried to update the OS?
Click to expand...
Click to collapse
It has the latest version of OOS, but I'm starting to think that the problem isn't software related
EDIT: If anyone knows if this issue is solved by replacing the screen, please let me know

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