Database Users

Phone freezes when I navigate to the music tab

Hi All,
I have a new TMOUS HD2 with the stock rom. I've flashed HSPL and I've added a few tweaks such as landscae mode. Nothing too much for now.
Problem I'm having is that every time I navigate to the music player it seems to hang and I end up getting the "send to M$" notice and phone's locked up. Then I have to restart the phone again.
I have the music stored on my storage card under Music/Artist/Album/Song and I have about 4 gigs worth.
Any ideas to what this could be? Appreciate the help.

mobi said:
Hi All,
I have a new TMOUS HD2 with the stock rom. I've flashed HSPL and I've added a few tweaks such as landscae mode. Nothing too much for now.
Problem I'm having is that every time I navigate to the music player it seems to hang and I end up getting the "send to M$" notice and phone's locked up. Then I have to restart the phone again.
I have the music stored on my storage card under Music/Artist/Album/Song and I have about 4 gigs worth.
Any ideas to what this could be? Appreciate the help.
Click to expand...
Click to collapse
You flashed HSPL, but not a new rom?
I would start by putting just one or two mp3's on your phone's onboard storage, then pulling the card out, soft-resetting, and then seeing if your music tab finds and is able to play those couple of mp3's without locking up.
If it works fine then, you're probably experiencing the same issue many HD2 owners have been dealing with when accessing a large volume of files on the SD card. There's a number of suspected causes, mainly relating to the fact that the music (and documents) tab(s) index the whole contents of the card to find and catalog those types of files for quick use in the tabs. Therefore, a large number of files on the card seem to bog down not just those tabs but often the whole phone.
Another cause is believed to be the fact the factory card shipped with the HD2 is only a class-2 card, the slowest of all the speed ratings. If you have access to a faster card (class-4, -6, etc), even if it's a smaller size card, try that and see if it improves things any. If not, then your only other option right now is to reduce the number of files on your card until it doesn't lock up when sense tries to index it all. It's rumored that there's an update coming shortly from HTC/Tmobile, and I'm hoping that it might address this issue, but I'm not holding my breath.
I personally believe that the code used to do that indexing just isn't able to scale to the volumes of files seen now in the larger SD cards.
EDIT: Also, if you're not using it, be sure to turn off the "recent documents" tab...I don't know that it will clear up the problems with the music tab, but it can possibly help avoid lagging overall.

I can see what you mean about the indexing. Does it index each time the phone is rebooted or does it store the indexing in cache that's reused?

mobi said:
I can see what you mean about the indexing. Does it index each time the phone is rebooted or does it store the indexing in cache that's reused?
Click to expand...
Click to collapse
I honestly wish I knew
I've been trying hard to come up with a solution to this issue, and I'm afraid that's one of the unknowns that I'm struggling with...how/when exactly the process is triggered, and whether or not there's any cacheing. I suspect that it indexes (in some form anyway) much more often than every reboot, as you'll see if you delete a music file, and see how quickly the list in the music tab reflects that change.

sirphunkee said:
I honestly wish I knew
I've been trying hard to come up with a solution to this issue, and I'm afraid that's one of the unknowns that I'm struggling with...how/when exactly the process is triggered, and whether or not there's any cacheing. I suspect that it indexes (in some form anyway) much more often than every reboot, as you'll see if you delete a music file, and see how quickly the list in the music tab reflects that change.
Click to expand...
Click to collapse
Sirphunkee..I remember a while back when I first started reading this HD2 forum. Since before I was in the Wing Section. I read somewhere about copying a file to the startup in the windows folder. I cant remember exactly what file it was but it had to do with the music so when you woke the phone up it automatically started queing up the music that way when you went to click on the music tab it was already cached and ready to play?! I have yet to come across that thread again so that I could try it out?!

toreone said:
Sirphunkee..I remember a while back when I first started reading this HD2 forum. Since before I was in the Wing Section. I read somewhere about copying a file to the startup in the windows folder. I cant remember exactly what file it was but it had to do with the music so when you woke the phone up it automatically started queing up the music that way when you went to click on the music tab it was already cached and ready to play?! I have yet to come across that thread again so that I could try it out?!
Click to expand...
Click to collapse
Ok cool, thank you! I hadn't heard about that one, so I'll go look for it and see if it gives me any insight. Did you have TF3D (the older version of sense) on your Wing, with a music tab? Maybe this is behavior that HTC added to sense at some point, with the same exact intent in mind...

you can disable the docindexservice perhaps it will be of some help. I don't use NRG ROM but the cook did put this cab out and you can give it a try, if it doesnt work just simply uninstall it and your settings will be back to normal
Disable Docindexer.cab

jfmckenna said:
you can disable the docindexservice perhaps it will be of some help. I don't use NRG ROM but the cook did put this cab out and you can give it a try, if it doesnt work just simply uninstall it and your settings will be back to normal
Disable Docindexer.cab
Click to expand...
Click to collapse
Sweet! Thanks again Jimmy...I'm gonna dig into this when I get home this evening, and poke around in the registry area it changes (HKLM\Software\HTC\Manila\HTCService).
I'm curious if it just does the same thing as turning off the documents tab, or if turning off the service is a wider-reaching change. Since this is the personal handiwork of NRG, I'll ping him too, but I know he's busy.

there are a number of possibilities (though i agree its likely to be the indexing)
don't use sync to copy the music, use disk mode, or put the sd in the comp
excessively long path\filename.mp3
extended set ASCII characters in the mp3 tags,,,
i'd copy over a few dozen albums at a time, see if there's a noticeable point which problems start.
also some connected reading here
http://forum.xda-developers.com/showthread.php?t=640948

samsamuel said:
there are a number of possibilities (though i agree its likely to be the indexing)
don't use sync to copy the music, use disk mode, or put the sd in the comp
excessively long path\filename.mp3
extended set ASCII characters in the mp3 tags,,,
i'd copy over a few dozen albums at a time, see if there's a noticeable point which problems start.
also some connected reading here
http://forum.xda-developers.com/showthread.php?t=640948
Click to expand...
Click to collapse
Hahaha thanks Sam...I JUST finished reading over the same thread LOL Very helpful, and it's given me some further insights into this.
toreone, the first think I noticed common to your problem and the one in the thread samsamuel posted is that your music has a rather deep file structure (4 layers deep). I haven't seen anybody mention that in the troubleshooting, so it might be worth seeing if the same volume of music, but no more than 2 folders deep, still gives the same issue.
Also, in that thread, sammybusse made and posted the cab below, which makes simple registry change related to chacheing: HKLM\System\StorageManager\Profiles\SDMemory\FATFS
EnableChache 1 (changed from 0 to 1). So, perhaps the problem stems from the fact that it wasn't chacheing, rather than doing it too aggressively..
I haven't had a chance yet to poke around with it, but I think it's certainly safe enough to try and see if it makes any difference for you (it helped some people in that thread).
Another solution tried there, that had some level of success, was making sure you don't have any of the mp3's set as "read only"

toreone said:
Sirphunkee..I remember a while back when I first started reading this HD2 forum. Since before I was in the Wing Section. I read somewhere about copying a file to the startup in the windows folder. I cant remember exactly what file it was but it had to do with the music so when you woke the phone up it automatically started queing up the music that way when you went to click on the music tab it was already cached and ready to play?! I have yet to come across that thread again so that I could try it out?!
Click to expand...
Click to collapse
Here it is:
Go to your Windows folder and find the file "AudioManager_Eng.exe" Create a shortcut (.lnk file) of this file and put it in your Windows\StartUp folder.

mobi said:
Hi All,
I have a new TMOUS HD2 with the stock rom. I've flashed HSPL and I've added a few tweaks such as landscae mode. Nothing too much for now.
Problem I'm having is that every time I navigate to the music player it seems to hang and I end up getting the "send to M$" notice and phone's locked up. Then I have to restart the phone again.
I have the music stored on my storage card under Music/Artist/Album/Song and I have about 4 gigs worth.
Any ideas to what this could be? Appreciate the help.
Click to expand...
Click to collapse
Try to sync your music with Windows Media Player. This worked for me.

Nibbley15 said:
Here it is:
Go to your Windows folder and find the file "AudioManager_Eng.exe" Create a shortcut (.lnk file) of this file and put it in your Windows\StartUp folder.
Click to expand...
Click to collapse
Nibbley, when I did this, for some reason the file would only be renamed as AudioManager_Eng.lnk.exe. And once you do it, you can't seem to delete the file. Just a heads up.

do you have a more detailed way for doing this?

mobi said:
do you have a more detailed way for doing this?
Click to expand...
Click to collapse
Here you go I created a shortcut and made a cab to put it in start up. Let me know how it works

[Q] I updated with the new J16 OTA and Avatar file went byebye

Hello room, First post and new to modding. I updated my Vibrant(OTA J16) and my Avatar file is now gone. The widget is still there but movie is lost. Also when I'm in a call and recieve a text, the text message ringtone plays in the handset during my coversation very annoying. Did this happened to anyone else, little help please. I'm rooted and running stock Rom.

Well if you lost the file its gone foreva! But you can always reflash stock and start from scratch. Plenty of threads about how to do it.

Having the same problem. Anyone know where the file is physically located?
File is still there. It is the correct 1.4G big. In the past people recommended reseating the micro sd. Will try that next.

sfsilicon said:
Having the same problem. Anyone know where the file is physically located?
Click to expand...
Click to collapse
Try finding it within the Video Player app. If it's still on the external SD card media scanner would have found it.

I'm having the same issue. It's saying "Avatar.dcf is locked. Do you want to unlock it now?"
I say yes and it does nothing. At first I would be able to play it through the video player ( the shortcut wouldn't work) but I rebooted and now it won't play at all.

Reseating the microSD card doesn't work. Will try to call Tmobile next.

[BUG] Ringtone Keeps Changing

Havent been on android in a long while... and cant remember the process.
BUT how do you change your ringtones to using MP3s. I remember that you are suppose to put it in a certain folder, but which one and where in the directory.
Thanks

they go in:
/sdcard/audio/ringtones
/sdcard/audio/notifications
/sdcard/audio/alarms

ikon8 said:
they go in:
/sdcard/audio/ringtones
/sdcard/audio/notifications
/sdcard/audio/alarms
Click to expand...
Click to collapse
the problem is ... theres no sdcard/// well i mean audio subfolder

Yes, there is. The storage partition is mounted as /sdcard. Just create the audio subfolder and throw your mp3s in there.

ikon8 said:
Yes, there is. The storage partition is mounted as /sdcard. Just create the audio subfolder and throw your mp3s in there.
Click to expand...
Click to collapse
thanks... I thought I had to put it in the directory with all the original ringtones.

There's a little trick if you use winamp:
when playing the ringtone, set it as ringtone:
(I have a few humantones with a lot of curse)

Odd ringtone behavior
I've noticed an issue with my custom ringtones: the phone's ringtone resets to a default tone by itself.
I have a few mp3 ringtones and notification tones stored in /sdcard/media/audio/ringtones (and notifications). I will select the ringtone I want in settings, but after a while the phone reverts back to a default ringtone. When I go back to check my settings, none of the custom ringtones are listed. It's as if the phone doesn't see them on the internal SD card.
Most times, a reboot will clear it up; however, there doesn't seem to be any indication as to why my custom ringtone settings are lost.
I'm sure the mp3 files are OK, as I've used them before on a variety of android phones.
Has anyone else experienced this type of behavior? Any ideas what might cause this issue?
Thanks,
Sent from my Nexus S

Do you keep your contacts on the phone, the sim, or synced with Google? That might provide a clue.

I have had this happen before. Usually as a result of unmounting the internal storage. Easiest fix (doesn't take that long) if your rooted is to just adb push them to the rom. You can do it on a stock rooted rom, then do a titanium backup and in the future it will push them to whatever rom your on. But no, to answer your question, I'm not sure what causes it but it's easier to just push them once and forget about them since they take up so little space.

Everything is synched with Google.
I'll try the root and push to rom solution.
Thanks
Sent from my Nexus S

i have the same problem, and everything's synced to Google as well. Every time I mound my SD and unmount it the ringtones get mixed up or reset.

Looks as if the internal sdcard is unmounting automatically. When I lose my ringtones, looks as if I can't launch any apps I've moved over the sdcard. Strange.

Ringtone problem...Changes?
I don't know if i'm just drinking too much or if it's doing it on it's own but does anyone notice that the ringtone changes to a different one every day? I Use my own MP3 and they are no longer than 30 seconds but every day, it will set itself to a different tone....hmmm

I have noticed that I also notice that my SMS tones also change and this has to do if and when I actually connect to the USB and mount the USB.

Same here.

There seems to be a slew of issues with this phone, of which the list seems to grow by the day. It's a huge deterrent.
Is it my imagination, or are there more issues with this release than a typical phone release? It really supports what I believe was a rushed product by Google/Sammy.

i love the phone no doubt but the ringtone thing bugs me a lot. i can never tell when my phone is ringing. i been using the same tone forever.....30 days to return it if purchased at full price....thinking thinking thinking.

I have the same issue. Well issues being reported. I like the phone, for this being my first dive into Android but damn. I think this might be more of a FAIL then the N1.
I'm really thinking of returning it to Best Buy. But what phone to get? Stock Android is awesome and with fast updates it is a toss up.
Anyone else having the issue with wanting to ditch it but yet what other phone on the market will be stock android?
Well at least we all have a few more weeks to think about it.

heard someone say that the 2.3.1 update fixes it

[Q] ringtone folder?
where do i put ringtones on the nexus S? i made a folder under media so its like media>audio>ringtone but for somereason it did not recognize it. where do i put ringtones, notifications, alarms?

Annoying external SD issue

Hey there guys.
I have the latest european stock firmware on my SGS2. The issue persists since I bought the thing: I am using a 32GB card and I cannot get the phone to see media files that are on it. I copied 2 or 3 movies on the card, which was of course formatted before use, and it says that the space is taken but I cannot see the files either in file explorer , or in Gallery. Any idea why? Maybe it doesnt fully support a 32GB card?

Are you using fat32? If not... use it

leoking3 said:
Hey there guys.
I have the latest european stock firmware on my SGS2. The issue persists since I bought the thing: I am using a 32GB card and I cannot get the phone to see media files that are on it. I copied 2 or 3 movies on the card, which was of course formatted before use, and it says that the space is taken but I cannot see the files either in file explorer , or in Gallery. Any idea why? Maybe it doesnt fully support a 32GB card?
Click to expand...
Click to collapse
did you format it with windows? if yes which format did you choose? it is always better to format it from your device directly. i also have a 32mb external sd card and it works fine

I formatted in on the device. I imagined this would be the best way. And my computer is alos set to format as FAT32. So maybe it is just a faulty card??!!

leoking3 said:
Hey there guys.
I have the latest european stock firmware on my SGS2. The issue persists since I bought the thing: I am using a 32GB card and I cannot get the phone to see media files that are on it. I copied 2 or 3 movies on the card, which was of course formatted before use, and it says that the space is taken but I cannot see the files either in file explorer , or in Gallery. Any idea why? Maybe it doesnt fully support a 32GB card?
Click to expand...
Click to collapse
Maybe the movie is too big for the file system. Every file system can handle only files up to a special size... Try to reformat and check if the video is converted the right way... Take aybe 10 minutes of the movie, convert it and transfer it to your phone to be sure about the file size thing... Officialy the phone is compatible up to 64gb.

Unfortunately is none of the suggestions. Although I can use the card perfectly well on the laptop, it doesnt work properly with the phone. Must be some incompatibility. Which sucks, since it s a 32GB card... Thank anyway

Are you sure it's really a 32GB card? Many cheap cards that one can buy on places like eBay are fakes -- low-capacity cards hacked to look like high-capacity.
There are some test programs that will tell you if the card is really the capacity it's supposed to be. On the phone itself, you can run SDCardTester (free from Android Market), and on the PC you can run h2testw.

3waygeek said:
Are you sure it's really a 32GB card? Many cheap cards that one can buy on places like eBay are fakes -- low-capacity cards hacked to look like high-capacity.
There are some test programs that will tell you if the card is really the capacity it's supposed to be. On the phone itself, you can run SDCardTester (free from Android Market), and on the PC you can run h2testw.[/QU
Yes this might be an idea. It is unbranded , but on laptop it shows 32GB. Hmm.. I have it from a sony ericsson xperia from a trusted person, but on the other hand...who can you trust? I will try my 4GB card and see if it shows my movies.
Click to expand...
Click to collapse

Files only recognized on SD card

While I'm a newbie I don't consider myself brain dead and I'm VERY determined in finding solutions when I have a problem . So trust me when I say I've spent hours trying to find info on this. I'm not sure if my search skills are off or if my phone is meant to work this way but the only answers I got were from my own accidental discoveries !!
Here goes the issues all tie in: First I tried backing up my contacts with an app, from my old Infuse to my new Grand Prime, both phones had the same versions running of the backup app. I put the backup file in as many places related to that app on my Grand prime but the app could not find it in any folder even though I could see it in 'my files' . After 5 hours I took a hiatus and noted I could have manually copied my contacts in an hour lol
Next I copied my music to my phones storage hardly rocket science; getting an app to play it was though !!
I Downloaded 3 different music players none could find my music to play of course I could see it in my files.
Then I Downloaded 2 ringtones again saved on my phones storage in a folder already named Ringtones - pretty straight fowards me thinks ha !! I could not add the ringtones via settings/ ringtones because they were not found.
Lastly photos that I sent from my old phone and computer via Bluetooth that are saved in the folder called download would not show up in my Album .
So a week later of hell and no closer to getting anything to work I was reading about a fix for the ringtone (turned out to be a different phone) but it suggesed creating a folder on my sd card and putting the appropriate file in it.
Example Ringtone folder and putting a ringtone file inside. Music folder and mp3 inside.
And then ........VOILA ... omgeee the apps start finding stuff. UGH, seriously? ? Is this how things should be or is my phone not "right" because after this week I'm certainly not right; )
On my old Infuse the files could go anywhere either sd storage or phone emulated storage obviously with the apps correct path but either way they would be recognized by the app or OS they did not solely have to reside on the SD Card.
With people changing phones often I find the idea of creating correct and specific folders and paths to be too convoluted for the average Joe and so I come to the conclusion my phone must be f'd ???
I'd love some clarification from guys in the know lol cause asking at my local phone store gets me blank stares !!.

So much talent, there must be an answer !!
Sunnbuzz said:
While I'm a newbie I don't consider myself brain dead and I'm VERY determined in finding solutions when I have a problem . So trust me when I say I've spent hours trying to find info on this. I'm not sure if my search skills are off or if my phone is meant to work this way but the only answers I got were from my own accidental discoveries !!
Here goes the issues all tie in: First I tried backing up my contacts with an app, from my old Infuse to my new Grand Prime, both phones had the same versions running of the backup app. I put the backup file in as many places related to that app on my Grand prime but the app could not find it in any folder even though I could see it in 'my files' . After 5 hours I took a hiatus and noted I could have manually copied my contacts in an hour lol
Next I copied my music to my phones storage hardly rocket science; getting an app to play it was though !!
I Downloaded 3 different music players none could find my music to play of course I could see it in my files.
Then I Downloaded 2 ringtones again saved on my phones storage in a folder already named Ringtones - pretty straight fowards me thinks ha !! I could not add the ringtones via settings/ ringtones because they were not found.
Lastly photos that I sent from my old phone and computer via Bluetooth that are saved in the folder called download would not show up in my Album .
So a week later of hell and no closer to getting anything to work I was reading about a fix for the ringtone (turned out to be a different phone) but it suggesed creating a folder on my sd card and putting the appropriate file in it.
Example Ringtone folder and putting a ringtone file inside. Music folder and mp3 inside.
And then ........VOILA ... omgeee the apps start finding stuff. UGH, seriously? ? Is this how things should be or is my phone not "right" because after this week I'm certainly not right; )
On my old Infuse the files could go anywhere either sd storage or phone emulated storage obviously with the apps correct path but either way they would be recognized by the app or OS they did not solely have to reside on the SD Card.
With people changing phones often I find the idea of creating correct and specific folders and paths to be too convoluted for the average Joe and so I come to the conclusion my phone must be f'd ???
I'd love some clarification from guys in the know lol cause asking at my local phone store gets me blank stares !!.
Click to expand...
Click to collapse
I was really hoping someone would have an idea here as there are so many highly intelligent people working with Android on this site ,
I went to Fido but I knew way more than them, they sent me to Phone Lab the guy did EVERYTHING I did and was no closer, I called Samsung which said there must be an internal memory problem, send in the phone for repair.
I wish I could fix it without that HUGE inconvenience, any help would be appreciated .