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Does anyone know a website for official repair centres or locations in the Uk?
Also...I think I have a super hard brick as my phone is not responding to anything, PC can't detect it. Does that mean Sunsung won't know if I have flashed a custom rom and how many times?
Is it possible to revive via a USB jig and how?
Thanks.
SealsNavie said:
Does anyone know a website for official repair centres or locations in the Uk?
Also...I think I have a super hard brick as my phone is not responding to anything, PC can't detect it. Does that mean Sunsung won't know if I have flashed a custom rom and how many times?
Is it possible to revive via a USB jig and how?
Thanks.
Click to expand...
Click to collapse
Hi i had the same problem i was soft bricked and 1 binary count on my note.. so i sent it to samsung they found out they gave me 2 options, first option flash software witch cost £26+VAT And if that dont work.. Then the second option is replace the board witch is £160+VAT They didn't replace the board they charged me the second option and gave me a brand new sealed note really they ripped me off just for replacing a phone tossers they am....
N1NJATH3ORY said:
Hi i had the same problem i was soft bricked and 1 binary count on my note.. so i sent it to samsung they found out they gave me 2 options, first option flash software witch cost £26+VAT And if that dont work.. Then the second option is replace the board witch is £160+VAT They didn't replace the board they charged me the second option and gave me a brand new sealed note really they ripped me off just for replacing a phone tossers they am....
Click to expand...
Click to collapse
I bricked my note when I upgrded from GB to ICS via OTA, I did factory reset in menu, rebooted and never booted up again
SealsNavie said:
I bricked my note when I upgrded from GB to ICS via OTA, I did factory reset in menu, rebooted and never booted up again
Click to expand...
Click to collapse
You have all sorts of conflicting stories dude...
First it was a bad update-script... now you're saying you did an OTA... Come on man, is this some kind of joke? Gotta be...
btyork said:
You have all sorts of conflicting stories dude...
First it was a bad update-script... now you're saying you did an OTA... Come on man, is this some kind of joke? Gotta be...
Click to expand...
Click to collapse
how can ota brick someones phone.?
Sent from my GT-S5570/MT15i using xda premium
geri268 said:
how can ota brick someones phone.?
Sent from my GT-S5570/MT15i using xda premium
Click to expand...
Click to collapse
Guess its possible if the connection drops in the middle of an installation and you`re stuck when the download might not be complete or corrupt, especialy when going from GB to ICS.
SealsNavie said:
I bricked my note when I upgrded from GB to ICS via OTA, I did factory reset in menu, rebooted and never booted up again
Click to expand...
Click to collapse
Didn't you bricked because you install your custom rom? That's what you said in the dev forum
Sent from my iPad using Tapatalk
SealsNavie said:
Does anyone know a website for official repair centres or locations in the Uk?
Also...I think I have a super hard brick as my phone is not responding to anything, PC can't detect it. Does that mean Sunsung won't know if I have flashed a custom rom and how many times?
Is it possible to revive via a USB jig and how?
Thanks.
Click to expand...
Click to collapse
Here http://www.samsung.com/uk/support/repair/supportRepairSelfTracking.do?page=REPAIR.TRACKING
First register if you don't already have an account and request for repair. You will have the option to take it to a repair centre near you or send it to them for repair. I bricked mine when i flashed ICS, Binary count was zero but i had CMW installed. My phone was repaired free with no issues. I would advise you to just send it to them if your binary count has not increased. You will need to wait 2 weeks for repair though.
I was referring to the story I will tell Carphone Warehouse and Sunsung, I can't exactly go and tell then I flashed a custom rom that I made, they'll probably try and con me for begin so stupid for what I did.
becknise said:
Here http://www.samsung.com/uk/support/repair/supportRepairSelfTracking.do?page=REPAIR.TRACKING
First register if you don't already have an account and request for repair. You will have the option to take it to a repair centre near you or send it to them for repair. I bricked mine when i flashed ICS, Binary count was zero but i had CMW installed. My phone was repaired free with no issues. I would advise you to just send it to them if your binary count has not increased. You will need to wait 2 weeks for repair though.
Click to expand...
Click to collapse
Thanks for the advice, i've been flashing for ages now and never a problem, this is the first time I have ever bricked.
Btw...will they know my binary count with a hard brick?
I'm going to make a trip to Maplins tomorrow to buy a resistor and a connector to make a quick USB JIG before I send it off, sending it off is a last resort.
Pm me if you need any help sending it off and I will see what I can with regards a repair.
Sent from my GT-N7000 using xda premium
SealsNavie said:
I'm going to make a trip to Maplins tomorrow to buy a resistor and a connector to make a quick USB JIG before I send it off, sending it off is a last resort.
Click to expand...
Click to collapse
I had a superbrick, where the phone wouldn't even switch on (Also my first brick even though i've been doing it for years). So I couldn't reset any binary counters or restore any firmware to hide what i'd done. It was as it was, and I sent it off to Samsung and they replaced the motherboard FOC for me
USB JIG was no use. You may as well make yourself a JIG for future reference, but I think in this instance, it might be a waste of time.
All I said was, that I restarted the phone and after that it wouldn't switch on again - That was it. They replaced the motherboard for me
SealsNavie said:
Thanks for the advice, i've been flashing for ages now and never a problem, this is the first time I have ever bricked.
Btw...will they know my binary count with a hard brick?
Click to expand...
Click to collapse
I doubt they will know if the phone does not turn on at all but if you can get to download mode so can they. And they will know your binary count from there. I have also been flashing for ages and this is my first time as well bricking a phone. It doesn't feel good at all.
I've went through the service centre and it needs to be sent off to Glasgow in Scotland, is it not possible to deliver it to a closer repair centre?
SealsNavie said:
I've went through the service centre and it needs to be sent off to Glasgow in Scotland, is it not possible to deliver it to a closer repair centre?
Click to expand...
Click to collapse
Where do you live ?
Mine was done in Birmingham !
I live south of Newcastle
If you pm me your imei and post codeI will see where it can go
Sent from my GT-N7000 using xda premium
I hopefully will get my Note back before Friday ...can't wait!
SO i was a fooled and i tried to flash my MF3 S4 with TRWP. Make a long story short my phone was soft bricked. I was unable to go into recovery mode, only Odin mode. So after reading a bunch of posts and thinking that my phone was bricked until samsung released official MF3 recovery image , i gave up. My friend at best buy called me and said that they now have "Samsung Experience Centers and they can Flash your phone to factory stock. I called Samsung and verified. i immediately brought the phone over and after explaining that "Kies" Ruined my phone they were able to flash my phone now it is working. I will go into more detail soon. But those who were in my situation, rest assured there is a solution now.
Super Evan said:
SO i was a fooled and i tried to flash my MF3 S4 with TRWP. Make a long story short my phone was soft bricked. I was unable to go into recovery mode, only Odin mode. So after reading a bunch of posts and thinking that my phone was bricked until samsung released official MF3 recovery image , i gave up. My friend at best buy called me and said that they now have "Samsung Experience Centers and they can Flash your phone to factory stock. I called Samsung and verified. i immediately brought the phone over and after explaining that "Kies" Ruined my phone they were able to flash my phone now it is working. I will go into more detail soon. But those who were in my situation, rest assured there is a solution now.
Click to expand...
Click to collapse
And what firmware did that flash was it MF3 or MDL?
Sent From My Galaxy S 4 SAMSUNG-SGH-I337 Running On New Deadly Venom v8.0.0
I know they can flash MF3, and they probably did/will.
Sent from my Samsung Galaxy S4 (SGH-i337) via Tapatalk 4
So how is it?
Yes it was the MF3 the latest att over the air update. I used Loki to root and that worked. Then I used "Goo manager to install clock work/TWRP and that's when I got stuck in Odin mode. I was no longer able to go into recovery mode.
Sent from my LG-E980 using xda app-developers app
Super Evan said:
Yes it was the MF3 the latest att over the air update. I used Loki to root and that worked. Then I used "too manager to install clock work and that's when I got stuck in Odin mode. I was no longer able to go into recovery mode.
Sent from my LG-E980 using xda app-developers app
Click to expand...
Click to collapse
You do know that there is no custom recovery of MF3 yet. Only root.
That is true only a root exists. However best buy flashed me back to stock
Sent from my LG-E980 using xda app-developers app
BRB Headed to Local BestBuy.......I have a softbricked S4 running MF3. Will report back.
Okay good luck. If u can get your screen to show the kies triangle repair message it will be best .
Sent from my LG-E980 using xda app-developers app
Also if they guy looks like he doesn't know what he is doing have him call Samsung technical support. The best buy rep that did mine initially said he couldn't do, then he called Samsung technical support and they guided him through the process and it finally flashed.
Sent from my LG-E980 using xda app-developers app
Super Evan said:
Also if they guy looks like he doesn't know what he is doing have him call Samsung technical support. The best buy rep that did mine initially said he couldn't do, then he called Samsung technical support and they guided him through the process and it finally flashed.
Sent from my LG-E980 using xda app-developers app
Click to expand...
Click to collapse
Dude, don't try to flash a custom recovery. You're only going to be able to go back to best buy so many times before they catch on.
Your right . I am not flashing it again till a working/proven method is found . I went 2 weeks with no phone.:thumbdown::thumbdown:
Sent from my LG-E980 using xda app-developers app
We need to find out what method Best Buys is using to flash MF3. It is possible that Samsung has made available (to Best Buy Samsung locations) full MF3 firmware, but what are they using to flash it with...ODIN?
scott14719 said:
We need to find out what method Best Buys is using to flash MF3. It is possible that Samsung has made available (to Best Buy Samsung locations) full MF3 firmware, but what are they using to flash it with...ODIN?
Click to expand...
Click to collapse
Ya, my question too. Hopefully sometime can check what they're using
---------- Post added at 06:59 PM ---------- Previous post was at 06:56 PM ----------
Super Evan said:
Your right . I am not flashing it again till a working/proven method is found . I went 2 weeks with no phone.:thumbdown::thumbdown:
Sent from my LG-E980 using xda app-developers app
Click to expand...
Click to collapse
Your OP stated you'd give more details. Do you know what software they used to flash the rom?
Super Evan said:
SO i was a fooled and i tried to flash my MF3 S4 with TRWP. Make a long story short my phone was soft bricked. I was unable to go into recovery mode, only Odin mode. So after reading a bunch of posts and thinking that my phone was bricked until samsung released official MF3 recovery image , i gave up. My friend at best buy called me and said that they now have "Samsung Experience Centers and they can Flash your phone to factory stock. I called Samsung and verified. i immediately brought the phone over and after explaining that "Kies" Ruined my phone they were able to flash my phone now it is working. I will go into more detail soon. But those who were in my situation, rest assured there is a solution now.
Click to expand...
Click to collapse
It would be great if you could check with your friend at Best Buy and see if he has any details about how the MF3 firmware is being flashed.
I will ask my friend if he can get more details and possible pictures. From what I know special "Tools" where provided by by Samsung. Initially the Best Buy rep that flashed my phone did not know what to do he then called Samsung technical support and they were able to remote control his PC and finish the flash. I wasn't able to see the program he was using as I was behind the PC screen and could not get around.
Sent from my LG-E980 using xda app-developers app
Its called "Samsung Smart" its what the att store uses I got the guy to tell me what it was. He said that samsung reps came in and installed the software on all of there computers. I hope we can get someone who works there to throw the software on a usb stick. It needs to be leaked. I am soooooo pissed off right now because I just got a new one from the device support center yesterday and it came with mdl on it. Then the damn thing updated itself within 24hrs. It downloaded it and installed it without my consent. Im going to brick it on purpose and take it back to the att device support center and they will probably try and reflash it but it wont work cause all they have is the samsung smart exe program with the mdl fimware and im sure its nkt going to downgrade it so they will end up giving me a new phone again and hopefully it will have mdl on it first thing in the morning.
Struck out at my nearest Best Buy this evening. The guy at the Samsung counter didn't seem to know much about them, he did plug it in but never launched any applications to try and reflash it all he was using was a laptop and stock USB cable. There are several other stores in my area (Houston TX) I'll run out tomorrow and try my luck again. I'll report back on any applications they use and will pick their brains for info if I'm successful getting it restored to stock. To be continued.......
---------- Post added at 10:14 PM ---------- Previous post was at 10:07 PM ----------
Super Evan said:
Also if they guy looks like he doesn't know what he is doing have him call Samsung technical support. The best buy rep that did mine initially said he couldn't do, then he called Samsung technical support and they guided him through the process and it finally flashed.
Sent from my LG-E980 using xda app-developers app
Click to expand...
Click to collapse
Man I tore out of the house earlier headed to BB before I saw this post. I'll definitely try this approach tomorrow.
TXT930 said:
Struck out at my nearest Best Buy this evening. The guy at the Samsung counter didn't seem to know much about them, he did plug it in but never launched any applications to try and reflash it all he was using was a laptop and stock USB cable. There are several other stores in my area (Houston TX) I'll run out tomorrow and try my luck again. I'll report back on any applications they use and will pick their brains for info if I'm successful getting it restored to stock. To be continued.......
---------- Post added at 10:14 PM ---------- Previous post was at 10:07 PM ----------
Man I tore out of the house earlier headed to BB before I saw this post. I'll definitely try this approach tomorrow.
Click to expand...
Click to collapse
Try calling a few Best Buys before hand and ask if they are capable of flashing your Samsung S4. When i called i said that Samsung Customer Care informed me to go to a Best Buy with a Samsung Experience Shop and they would be able to Flash my phone back to stock. Good luck.
JohnMonsour said:
Its called "Samsung Smart" its what the att store uses I got the guy to tell me what it was. He said that samsung reps came in and installed the software on all of there computers. I hope we can get someone who works there to throw the software on a usb stick. It needs to be leaked. I am soooooo pissed off right now because I just got a new one from the device support center yesterday and it came with mdl on it. Then the damn thing updated itself within 24hrs. It downloaded it and installed it without my consent. Im going to brick it on purpose and take it back to the att device support center and they will probably try and reflash it but it wont work cause all they have is the samsung smart exe program with the mdl fimware and im sure its nkt going to downgrade it so they will end up giving me a new phone again and hopefully it will have mdl on it first thing in the morning.
Click to expand...
Click to collapse
Dang that sucks. Good Luck Tomorrow.
I just got my Note 3 and the first thing I did was root it. The problem is that I forgot to perform a software update. Now when I try to update the software, I get the message that I can't update because my phone is modified. Is there a way to download and manually install the latest software update?
This should be in Q&A....mods will either delete it or move it for you.
To answer you...depending on your region the stock firmware may or may not be available for you to odin back to stock.
Sent from my SM-N900W8 using xda premium
use triangle away to restore official status. Then update and reroot (from what i heared, ony the international N3 had a firmware update) Usually, if there was one for you, as soon as you would have connected to the internet it would have told you, unless you rooted without first connecting the phone to the internet
polish_pat said:
use triangle away to restore official status. Then update and reroot (from what i heared, ony the international N3 had a firmware update) Usually, if there was one for you, as soon as you would have connected to the internet it would have told you, unless you rooted without first connecting the phone to the internet
Click to expand...
Click to collapse
Triangle away is not yet supported on note 3 to my knowledge.im sure CF will get to it though.
http://forum.xda-developers.com/showthread.php?p=46237100
Sent from my SM-N900W8 using xda premium
force70 said:
Triangle away is not yet supported on note 3 to my knowledge.im sure CF will get to it though.
http://forum.xda-developers.com/showthread.php?p=46237100
Sent from my SM-N900W8 using xda premium
Click to expand...
Click to collapse
That's not what I read from chain fire. Note 3 could be the death of triangle away
Sent from my SM-N900 using XDA Premium 4 mobile app
polish_pat said:
use triangle away to restore official status. Then update and reroot (from what i heared, ony the international N3 had a firmware update) Usually, if there was one for you, as soon as you would have connected to the internet it would have told you, unless you rooted without first connecting the phone to the internet
Click to expand...
Click to collapse
Triangle away not yet fully support for note 3
Sent from my SM-N900 using xda premium
Illusive Man said:
I just got my Note 3 and the first thing I did was root it. The problem is that I forgot to perform a software update. Now when I try to update the software, I get the message that I can't update because my phone is modified. Is there a way to download and manually install the latest software update?
Click to expand...
Click to collapse
You can use kies to restore your phone back to stock. It will change your phone back to original status, without root. However there's nothing you can do on your knox warranty.
Sent from my SM-N9005 using Tapatalk 4
Moved here as this does not belong in the Development Section.....
Thanks, guys. The phone is great the way it is, and I refuse to give up root if I can help it. I have faith in the devs here to overcome all issues!!
As above. I want to send my unit for warranty fix. It has problems with hardware. 3.5 mm jack is cutting audio from right channel. I want to relock bootloader and flash stock firmware.
No I think because I unlocked my bootloader with their tool too. Then I relocked it, flash the stock firmware and I asked customer service about my warranty and they said I still have it.
Sent from Asus Z00A running CyanogenMod 13 using XDA Mobile App
fish_pudding said:
No I think because I unlocked my bootloader with their tool too. Then I relocked it, flash the stock firmware and I asked customer service about my warranty and they said I still have it.
Sent from Asus Z00A running CyanogenMod 13 using XDA Mobile App
Click to expand...
Click to collapse
Alright Thanks for anwser. Is there any guide how to flash it? Is it just a normal adb flash in order to relock it?
Yes, once unlocked your imei is sent to Asus and Warranty voided.
ElmirBuljubasic said:
Yes, once unlocked your imei is sent to Asus and Warranty voided.
Click to expand...
Click to collapse
Well thats shame. I have problems with hardware not software. Maybe they will accept it :/
It's a hardware issue they won't be checking boot loader details officially just take a receipt of your asus with service center.
I updated my SmG935a to the latest firmware (pl2) via Odin, and when my phone booted up, I got a message saying that my "fingerprint scanner is not responding try again later" I've tried everything. Hopefully someone knows what is happening I really want that feature back. PLEASE HELP!!!!!!
To elaborate more, I am fully stock and on a clean factory reset state. If I need to get my phone replaced, does anybody know if I would get a new or refurbished one? I really don't want to give up my new phone for some refurbished one because the software broke
RileyIssKing said:
To elaborate more, I am fully stock and on a clean factory reset state. If I need to get my phone replaced, does anybody know if I would get a new or refurbished one? I really don't want to give up my new phone for some refurbished one because the software broke
Click to expand...
Click to collapse
If you are fully stock, unrooted. Clean flash. And the problem still persists. You could try a custom rom. See if the problem is still there. If it is. Go back to stock unrooted and claim your warranty.
Sent from my SM-G935F using Tapatalk
Michel habets said:
If you are fully stock, unrooted. Clean flash. And the problem still persists. You could try a custom rom. See if the problem is still there. If it is. Go back to stock unrooted and claim your warranty.
Click to expand...
Click to collapse
Would my warranty replace my phone with a brand new one? What custom roms would you suggest? I know that there is very little development for the AT&T version and I would get cyanogen but I don't believe it's exists for my phone yet. Anything helps! THANKS!!!
RileyIssKing said:
Would my warranty replace my phone with a brand new one? What custom roms would you suggest? I know that there is very little development for the AT&T version and I would get cyanogen but I don't believe it's exists for my phone yet. Anything helps! THANKS!!!
Click to expand...
Click to collapse
Your bootloader is locked. So that would mean you can't get a custom rom. You could however go back to a previous version of stock firmware. Install that one. And see upon setup if the fingerprint my works when setting up the lock screen. If it doesn't respond it's probably a hardware fault.
Would you get a new or refurbished one. Don't know. Call Sammy and ask
Sent from my SM-G935F using Tapatalk
Michel habets said:
Your bootloader is locked. So that would mean you can't get a custom rom. You could however go back to a previous version of stock firmware. Install that one. And see upon setup if the fingerprint my works when setting up the lock screen. If it doesn't respond it's probably a hardware fault.
Would you get a new or refurbished one. Don't know. Call Sammy and ask
Click to expand...
Click to collapse
Thank you. I do not believe i can downgrade firmwares because the latest update updated the bootloader to rev4...
Michel habets said:
Your bootloader is locked. So that would mean you can't get a custom rom. You could however go back to a previous version of stock firmware. Install that one. And see upon setup if the fingerprint my works when setting up the lock screen. If it doesn't respond it's probably a hardware fault.
Would you get a new or refurbished one. Don't know. Call Sammy and ask
Click to expand...
Click to collapse
So I went to best buy where they had a Samsung center and the guy three ran a diagnostic and he got nothing wiring with the device and refused to let me have my phone replaced under a warranty. Should I try the AT&T store?
RileyIssKing said:
So I went to best buy where they had a Samsung center and the guy three ran a diagnostic and he got nothing wiring with the device and refused to let me have my phone replaced under a warranty. Should I try the AT&T store?
Click to expand...
Click to collapse
If Knox has not been tripped. So of it says 0x0 instead of 0x1. And you are in your warranty period. Then you should do a clean install. Totally clean. Just to be sure. Remove the SD card. And try again. If it still says failed. Then I should contact the retail store where you got it. If device says faulty finger print sensor I would get it fixed. u bought a expensive phone. It should work. An error is en error for a reason.
Sent from my SM-G935F using Tapatalk