Database Users

HD not recognised on any PC

Hi Guys, hopefully someone can help me here it is driving me crazy - well, here is my issue.
Doesnt matter what PC I plug my HD into it doesnt get picked up, i looked in device manager and still nothing. Its like its not connected, but it shows on the phone that it is charging. And does charge.
Can someone please help?
Thanks!

Settings - Connection - USB to PC - uncheck 'enable advanced network functionality'

All that was there is ' Enable faster data synchronization '
No advanced network functionality. Im on Telstra NextG Network Australia with there crappy stock rom if that helps.

I'm looking at a stock Touch HD and you're right- they changed the name of the box. So uncheck 'enable faster data synchronization'.

I did but it is still not working.

I have also done a hard reset and restore to manufacturers default and still not working.

What kind of PC are you using? Is it XP? If so you need to download ActiveSync.

Using XP.. I have downloaded and installed Activesync. It used to be picked up on every pc and suddenly now it doesnt.

Opened Activesync ports in your firewall settings?

Yeah its all fine, its as though the PC doesnt even recognise it. Doesnt show up in Disk Management.

hi lucky
you're already the 3rd one with this problem.
if you plug-in the usb connector, is there a dialog popping up on your hd which let's you choose between synch or hd mode?
if not, welcome to the group of disapointed htc owners.
there is already a thread somewhere about this problem. i have exactly the same, but no one could help me until now.
at least i found a way to flash a rom. the usb connection was working for about 20 minutes. afterwards it broke down again...
try the following:
1. shut down hd
2. remove SD and Sim Card
3. plug in the usb cable
4. do a hard reset by holding vol up and vol down while you press the power button
5. confirm the hardware reset
6. when the hd is booting up again, it will do some kind of customization process. during this process active sync should come up on your pc. cancel the device setup in acive sync and wait until your hd is completely configured.
7. afterwards reconnect the usb cable and active sync should work for a while...
let me know if it helped. i'm still searching for a permanent solution for this problem...

Nope, didnt work at all.
Not even the choice to decide what I want to do pops up on the phone.
Do you think it could be a hardware fault?

I think it is a hardware fault because i did a SPL boot and instead of 'USB' showing in the white box "Serial" did.
It just seems wierd because it was working fine for 2 weeks and then it all the sudden stopped and I did no ROM flashing or anything.

Should I try reflashing my device through the SD card and see how I go from there?

did you try a different cable???
I have about 20 different USB -> mini USB and only about 2/3 of them work with phones !!!

Yeah ive tried all different cables, ive tried ones that work with my diamond but still dosent work with my hd.

luckyluke1137 said:
Hi Guys, hopefully someone can help me here it is driving me crazy - well, here is my issue.
Doesnt matter what PC I plug my HD into it doesnt get picked up, i looked in device manager and still nothing. Its like its not connected, but it shows on the phone that it is charging. And does charge.
Can someone please help?
Thanks!
Click to expand...
Click to collapse
Are you getting anything popping up in device manager when you plug it in, in other words does the list refresh like it has detected a new hardware device or is it completely silent? I have seen it a couple of times where a device gets stuck as being recognized as something else. If the list does scroll (responds to the HD being plugged in) do a screen shot of everything in DM then plug the HD in and compare the lists to see if it is showing up as something else. If so, delete the device then unplug and plug in the HD again and have it reinstall the driver.
Good luck,
Gordo

I did what you said Gordo, and it doesnt show up inDevice Manager. Its as though its not even plugged in but for some reason it still recharges off the USB.

I guess about the only other thing I can think of is to plug it in on another PC and see if that computer tries to load a driver. If it does then it is something strange with your computer. If it doesn't then there is something bad with the USB port on the HD (maybe).
Gordo

Yeah I tried that but still nothing, im sending it back to Telstra, since its within 14 days of me getting it I get a whole brand new one!
thanks for your help guys

If you've ever had problems using ODIN and com ports....

I've been having some weird issues trying to use ODIN to get back to stock. I've always gone back to odin before flashing new roms, and had a weird issue I thought I'd share in case anyone else has had a similar issue. I've used the same cable several times before, but when I would try to connect with ODIN in downloader mode, I could never get a com port to pop up. Weird, because I've used this cable before with no issues. I tried all sorts of different usb ports to see if it was the issue. No luck. It's strange too, because when I would connect the usb cable, it would show the connection in windows, and the phone would show the charger icon. It would also show new device connected and run through the normal xp setup. Well, I tried another cable, and VOILA! It works. Com port showed up, and I'm back to ODIN. NEver had a usb cable go bad on me, but it was driving me nuts trying to figure it all out.
Anyway, just thought I'd share just in case anyone was having similar issues.

[Q] sudden changes in the way the phone work please help!

Hi,
This might be a newbie issue but my HD2 was working well up until few days ago when I noticed that everytime I make a call instead of ringing normally it does it in speaker (hands free) mode what caught my attention since I didn't change any settings.
I'm inclined to think that it might be due to some corruption in the software since I didn't find any optios to revert this so I was thinking on doing a hard reset but...
The other issue I have is that I tried to connect it to two different computers (that it used to connect without problems) and it does not do it.
It does charge on the USB but neither PC's recognize that the phone is connected.
I tried 2 different cables on the 2 PC's without luck.
So again I'm now more convinced that it is a software problem.
Any idea how should I proceed so I don't loose any data????
Thanks,

Look up "stuck in car kit mode" see if it's the same symptoms.

I look into it thanks...

I looked it up,but is not exactly the same.
It's stuck on loud speaker yes but not in landscape mode, if I rotate the phone the screen works ok.
It also goes to sleep so they are not exactly the same
It just does not get recognized by the pc when I plug it on the USB.
I just get the charging light and the little plug simbol on top as you get when you plug to external power but the computers don't make the sound (or any sign of recognition) that normally comes when you plug any USB device to it.
Unless this is just the start of it...

Well, after reading all 12 (or so) pages on that thread and cleaning the heck of the micro usb, wigling the cable in every direction this morning I managed to connect the phone to the PC and get rid of the loud speaker, so even if the symptoms are not exactly the same looks like it heading in that direction.
Bummer...
I guess it's time to start looking for a new phone.

[Q] S4 with cracked screen not recognized by Windows

Hi all,
I'm shocked to see how prone the Galaxy S4 is to screen cracking! 80-90% on googling "samsung cracked screen" or similar yields results about the S4. Wow..
Anyway, I'm not here to ask how to recover my data if my phone is pattern locked. I'd like to ask for some help in figuring out the weird behavior.
So, phone is/was locked with pattern, it's not registered with Samsung Find My Phone, digitizer+lcd are broken, USB Debugging is disabled. If I boot it up, the phone vibrates and I hear the samsung boot tune, and the LED briefly lights up. Also the menu buttons briefly light up. If I call myself, the phone rings and vibrates.
If I use the volume up / volume down buttons, the phone beeps for either of them but volume stays the same (seems like max volume).
If I connect the phone to my laptop, phone beeps and laptop tries to install a driver for "MTP USB Device", but it fails. Device Manager status is "The device cannot start. (Code 10)"
Kies does not recognize the phone, saying "This device is not supported by Kies. Make sure that your device is supported and try again".
Question is, is it possible something else got damaged when the phone 'involuntarily' hit the ground? It should've just got recognized by the laptop, and Kies should have reported I need to enter the pattern to unlock it (at least that's what it does for my S3 mini), no?
Would the digitizer/lcd not working affect something else within its OS?
I tried connecting my S3 mini's lcd to the S4, but the connectors don't match...duh.

anyone?

w00tz said:
anyone?
Click to expand...
Click to collapse
Maybe when I dropped it damaged the micro USB port as well, you could try a different pc first.
If another pc works try installing twrp recovery with odin then booting into the recovery, because it allows you to make file transfers when it's plugged into the pc

Reinstall the drivers. It's clearly a driver problem.

I've already tried it on a different computer and it does the same.
There is no driver to reinstall, it automatically installs it when I connect the phone.

I'm thinking it's due to the pattern lock. Can anyone with an S4 connect it to a computer and leave it locked. Does it try to install driver for "MTP USB Device"?

My Samsung Galaxy A20 won't startup suddenly.

Hi Guys,
Before this happened, my phone just kept on crashing randomly but today, after it crashed, it wont turn on anymore. I only got a black screen. I did search via google some way that might fix but none of them worked. I tried but hard reset or entering via recovery mode does not work. It will just vibrate and nothing happened. The samsung logo won't even appear. I also connecting my charger while doing hard reset but it does not work either.
So I tried other ways that involves a PC to help fix my phone and I found odin. I tried using Odin but it seems that it also does not work. Somehow, the odin and my pc detects my phone but it still does not work. Logs in odin is showing that my phone is "Added". On my pc, although my pc detects my phone (a sound pops up that it detects it) but it does not show up on my file explorer. When I look it up at device manager, it is listed under Portable USB Device > MTP USB Device.
Also, I tried opening up my phone but the LCD seems fine, I opened it up since I though that the connection for LCD is loose. But this does not work either. Now, I am out of Ideas on what to. Last resort is to take it a service center but I try to avoid doing such because I want to learn how to fix this.
Need help or advise on what to do.

Hmm there's a strong possibility that your LCD may be just completely dead. It vibrates and it's detected but it isn't showing anything. Can't really think of more than that.

ShaDisNX255 said:
Hmm there's a strong possibility that your LCD may be just completely dead. It vibrates and it's detected but it isn't showing anything. Can't really think of more than that.
Click to expand...
Click to collapse
Thank you for the reply! I will try to test new LCD, and update here