Information regarding Power Fault - Galaxy Note GT-N7000 General

Hello Everyone!
My phone has recently developed a rather strange fault, Here are the symptoms:
1. Charging, My device doesn't seem to charge over 62/63%
2. Charging/USB connection is intermittent
3. Driving mode activation flickers
4. Device random shut downs
5. Freezing
After a discussion with Samsung customer service (UK) today I was informed that there is a known power fault with the device causing the above issues (mainly 1,2 & 3)
After some online research some people seem to associated it with the phone becoming wet, I can confirm that my phone has become slightly "damp" but at no point has my device ever really become wet.
I'm sorry if this has been posted before, But I thought it would give some other users some help with issues regarding this.

At the 31 december i was outside partying and there was alot of humity and my note started like crazy saying it was charging without the usb cable plugged in, this happened when having the phone in my pants. Netherless to say it scared me! When i got home i removed the batery for 10 min and never happened again... I was scared they'd cancel the warranty because of humidity or something. The note should have come with a plastic protection for the usb entrance...
Sent from my GT-N7000 using XDA App

DarkPand0r said:
Hello Everyone!
My phone has recently developed a rather strange fault, Here are the symptoms:
1. Charging, My device doesn't seem to charge over 62/63%
2. Charging/USB connection is intermittent
3. Driving mode activation flickers
4. Device random shut downs
5. Freezing
After a discussion with Samsung customer service (UK) today I was informed that there is a known power fault with the device causing the above issues (mainly 1,2 & 3)
After some online research some people seem to associated it with the phone becoming wet, I can confirm that my phone has become slightly "damp" but at no point has my device ever really become wet.
I'm sorry if this has been posted before, But I thought it would give some other users some help with issues regarding this.
Click to expand...
Click to collapse
My problem is with number 1,3 and 5, but now the usb port is totally dead. I would send it in for repair, but I don't know where my Note came from. I called US/Canada and no one is able to assist me. I beginning to have some regret with these grey market stuff now.
Next stop, emailing germany, hopefully i'll have better luck. but for now, I have 3 spare batteries with external charger, and driving hasn't pop up since the factory reset, but usb port still dead. At least it's not a totally brick, so it's not all bad I guess.

Related

No charge, no sync - loose MHL cable port.

Only had mine 3 weeks and its broken already. I have been using a desktop charger and have not been forcing it in at all, not once, I have always been very gentle inserting it it, anyway it no longer charges, it looks like the connectors have pushed themselves back so they are not flush anymore and thus no longer connecting to charge or sync.
Not happy about this at all, I had my desktop charger for my HD2 for 18 months with no problems at all, this suggest a very weak connector.
!!! BE CAREFUL !!!
Going to call in at Phones4you and see if they will swap it, I don't hold out much hope though.
Wow bad luck man, but really you don't need the F word to express your frustration.
stoolzo said:
Only had mine 3 weeks and its broken already. I have been using a desktop charger and have not been forcing it in at all, not once, I have always been very gentle inserting it it, anyway it no longer charges, it looks like the connectors have pushed themselves back so they are not flush anymore and thus no longer connecting to charge or sync.
Not happy about this at all, I had my desktop charger for my HD2 for 18 months with no problems at all, this suggest a very weak connector.
!!! BE CAREFUL !!!
Going to call in at Phones4you and see if they will swap it, I don't hold out much hope though.
Click to expand...
Click to collapse
was it an official desktop charger or 3rd party?
DO a factory reset using code *2767*3855#
(please not this will wipe everything including built in memory, so do backup before you proceed. Backup possible by moving content of internal memory to SD card by copy paste in file manager)
I had a problem when my phone stopped charging after I upgraded firmware, It would also launch Connected to computer screen when it wasnt . Thought its dead.
Did factory reset using this code and its working flawlessly ever since. Seems to be some kind of bug which happens out of nowhere as 2 people I know have experienced this after upgrading to KE2.
stoney73 said:
was it an official desktop charger or 3rd party?
Click to expand...
Click to collapse
I was going to ask exactly the same thing...
I think the OP means that the micro usb receptacle has come away from the board and has been pushed back into the body of the phone. I hope this is not going to turn out to be a common problem as it's something that seemed plague to the Nokia N900 and it took ages for Nokia to acknowledge a design/production fault.
great advice, now it wont boot at all, just goes round in circles....
F**cked.....
anyone got any ideas?
Hi, the charger isnt really the issue, i haven't had any problems inserting the phone into the charger, ie no resistance which suggests to me it was week or loose and has gradually pushed it self back over the last 2 weeks since I have had the charger. If thats the case it would have done this with any charger or cable.
Just spoke to phones4you, they are going to exchange it for me, they didnt even grumble after I told them what happened which I thought was odd, heading off now to pick it up.
Will be interesting to see if your wifi is any better on the new phone stoolzo. Maybe you could let us know. Thanks.
good old phones4you
got it already, yes I really have. Phones4you are just round the corner in PC world. Will check my wifi tonight and report back on the other thread.
Please change the thread title. All type of people view xda.
Sent from my GT-I9100 using XDA App
remove and reinsert battery
i had this issue when running custom kernels. somehow doesnt happen with stock.
issue happens like this:
u go to bed while charging
u wake up and the phoneis off or very hot with battery and temperature warning
u reboot and it doesnt reboot, doesn't boot, just goes in circle battery display/reboot cause it doesnt seem to charge neither have enough power to boot.
removing battery + cable then putting both back = it boots again and charge normally
stoolzo said:
Hi, the charger isnt really the issue, i haven't had any problems inserting the phone into the charger, ie no resistance which suggests to me it was week or loose and has gradually pushed it self back over the last 2 weeks since I have had the charger. If thats the case it would have done this with any charger or cable.
Just spoke to phones4you, they are going to exchange it for me, they didnt even grumble after I told them what happened which I thought was odd, heading off now to pick it up.
Click to expand...
Click to collapse
************************************************************
Yeah, did all the usual things, I have bricked phones before and always managed to turn them around but we have no CMR to flash anything from ROOT/SD so when it wouldn't boot after a factory reset I knew I was in trouble
The MHL port being loose was the tell tale sign of a fault as I hadn't misused it at all. When I compared it to my new phone I got today it was defo a little further back, just enough to prevent it connecting.
Good old phones4you, fault report to phone exchange in under an hour, impressive.
Just in case the charger had anything to do with this I am going to get rid, dont think it did but I don't want to risk it.
its this one:
http://www.mobilefun.co.uk/desk-dock-for-samsung-galaxy-s2-i9100-p29488.htm

Phone stuck on USB/charging... very weird

Hey there. I have my Galaxy S II (GT-I9100) for about a month, and since a couple of days ago it has been behaving very weirdly about USB and charging.
First of all, the phone thinks it has USB connected at all times. When I go to the settings menu try to enable mass storage it says USB is already connected, even though it isn't!!!
Sometimes when I start the phone it goes to that USB Kies screen and says "connected", when absolutaly no cables are connected AT ALL!!!
When I turn the cell off, remove the battery and plug it back in, without turning the phone on, the recharging battery icon appears, but blinks with a drained battery icon with a yellow exclamation sign and a thermometer which I sincerely have no idea what that means.
It also takes ages to recognize the power charger or when I really connect the USB cable. And finally, when I take them off, it also takes a while to "perceive" they're off and remove the charging lightning from the battery icons.
PRETTY PLEASE, SOMEONE HELP ME OUT, as I don't have time to take the phone to service, and didn't really want to do that
Thanks!!!
This has also happened to me and loads of other SGS2 users! Although usually it only happens sporadically and not constantly. It seems that it's a bad soldering job or dust/dirt has gathered in the microUSB port. You might be able to fix it, if you're *really* careful.
Quote from another thread;
JaX3RiR said:
Last night my phone wouldn't even start charging, so I decided to take matters into my own hands. With the smallest screwdriver I could find, I carefully 'lifted' the tiny PCB in the USB jack while blowing in at the same time. Sure enough, some sand particles fell out, and I haven't gotten carmode'd in nearly 13 hours now. Previously it would do it once every 15 minutes. So far so good, it seems.
Click to expand...
Click to collapse
Thanks for the help... but what is PCB? Is it the connector inside the "hole"?
Tried that and it stopped thinking USB was connected the whole time... on the other hand, it doesn't detect when I connect the USB cable
Lets try keeping 1 thread
Therere are other threads about it.
Read here:
http://forum.xda-developers.com/showthread.php?t=1132588&page=2
StupidIdea said:
Therere are other threads about it.
Read here:
http://forum.xda-developers.com/showthread.php?t=1132588&page=2
Click to expand...
Click to collapse
You can't talk on plural when you only point out one thread. And I've read that, but it isn't the same as my phone doesn't go in "car mode".
My phone's problem only resembled a problem JaX3RiR briefly mentioned in the middle of the thread.
I tried googling it before posting anything anywhere, but couldn't find anything useful.
Please don't try to look like a smartass like that and embarrass yourself. If you got nothing to add to the thread, it's best if you sit out of it. It's much more appreciated when helpful people like JaX3RiR post...
Hi,had the same problem,tried reflashing back to original firmware,but still had the same problem,,the only way i could boot the phone was through recovery mode,(reboot)Had to send phone back for possible repair??cut a long story short they sent me a new phone,,They said they couldnt repair the fault,something to do with the usb charging system,,So i would advise anyone with this specific problem,to send phone back,and get a replacement..hope you get it solved
Thanks mate, I sent mine today as well... I hope they act the same with me, as I'm afraid customer service around here always tries to incriminate the user not to use the warranty...
ghnogueira said:
You can't talk on plural when you only point out one thread. And I've read that, but it isn't the same as my phone doesn't go in "car mode".
My phone's problem only resembled a problem JaX3RiR briefly mentioned in the middle of the thread.
I tried googling it before posting anything anywhere, but couldn't find anything useful.
Please don't try to look like a smartass like that and embarrass yourself. If you got nothing to add to the thread, it's best if you sit out of it. It's much more appreciated when helpful people like JaX3RiR post...
Click to expand...
Click to collapse
There is no reason to be angry, I'm just trying to help, and just wanted that we all post in one thread, so it would be easier to track later.
I just posted longest thread. Here is another one if it helps to justify:
http://forum.xda-developers.com/showthread.php?t=1151863
I'm pretty sure you have the same problem. Sometimes Vlingo starts, sometimes phone thinks its charging, when trying to boot it shows battery image and won't boot, can boot only recovery and do restart from there.
Get of the high horse when people are trying to help you.
Are you sure you didn't connect USB cable upside down or bended USB port with the cable?
I have no idea what Vlingo is, and obviously I didn't connect the USB cable upside down. I don't think I bended the port with the cable since it still recognizes the cable for charging or booting and going directly into Kies mode, for example.
I am not on any high horse when people try to help me, as you could see my response towards the guys above. Your post wasn't sounding helpful at all, you were just sounding like "hey, you dumass noobie, don't open a new thread for yourself, check the forums first".
By the way, I also took a look at that thread you posted before posting mine, but I have no idea what is "car mode" on my phone...
Sorry if I sounded rough. I thought it is similar issue, so I posted link to longer thread. I had this issue myself.
Peace. Let us know what the service say .
This happened to me one week ago while on holiday....that temp indicator while charging plus the other stuff you mention....
Plus the phone went into flight mode and won't come out....
Got home and did a reset and phone now doesn't recognise sim card...
great phone but I'm a little disappointed
stevee1953 said:
Hi,had the same problem,tried reflashing back to original firmware,but still had the same problem,,the only way i could boot the phone was through recovery mode,(reboot)Had to send phone back for possible repair??cut a long story short they sent me a new phone,,They said they couldnt repair the fault,something to do with the usb charging system,,So i would advise anyone with this specific problem,to send phone back,and get a replacement..hope you get it solved
Click to expand...
Click to collapse
Hello,
Had the same problems aswell, only mine had a bunch of other problems aswell:
When I shut down my mobile it restarts itself and then shows a yellow exclamation mark with an tempgage. Only way to turn on my phone is to connect it with the charger, turn of my phone again, remove the charger and then the phone turned itself on again but without the temp gage.
My phone also thinks its charging when it is not, and when I am actually charging it, its not charging.
Also my PC does not recognize my phone so I am not able to update it.
I have also sent my phone for a repair, I will keep you guys posted.
greets from the netherlands
Yep, mine only got fixed by going into service. It got its mainboard warranty switched.
T- Mobile sent me a replacement phone
They seemed to know the symptoms when I explained what was happening
Same fault for me. Mainboard replaced, works fine now.
Sent from my GT-I9100 using XDA App
How did you guys get it fixed? Did you have to ship the phone out somewhere? How long did you have to wait to get it back? What was the process?
Thanks.
Mine is going to be repaired in two weeks.
I was the 8th SGS2 since tuesday which came in the repair center.
The repair guy said it is a manifacturing fault.
The phone gets hots, and outside temperature is cold, so it makes moisture in the phone.
This cause the phones power management to get fu up (SGS2 has a small battery inside of it, and that gets fu up). Only fix is replace hardware, but 9 of 10 times Samsung gives the fault to the customer. They say it has water damage and can't be fixed in warrenty...
I'm going to write a huge article about it, and I hope it will get published by a lot of site's soon. Phones he admitted having the problem: SGS1, SGS2 and SGSN.
I charged my GS2 2x by USB and it's discharged faster than by the sector
The USB power isn't enough for charge up the GS2 correctly
Are you guys suffering from rapid battery discharging, i have all of the above symptons but my battery drains within hours...I`ve even bought a brand new battery off ebay that is exacly the same issues... I`d like to send it back to O2 but i`ve rooted and flashed custom firmware...

[HELP] my Omnia7 will not stay in standby! it switchs on alone

Hello guys,
I have a very strange but really bad problem: my omnia7 can't stay in standby.
When I press the power button, to turn off the screen and go in standby (so not the full turn off), my Omni7 wakes up alone, going on the unlock screen. In the same time, the phone rings with the ring that is played when you connect the phone for charging.
I've tried reboot, reset, hardreset, removing the sim-card, turning on/off "battery saver options" ... still that issue :crying:
Anyone has an idea?
I've flashed with a cooked rom (xda-devs Omnia7 Tango V4.0)
my current config :
OS version : 7.10.8779.8
hard version : 3.1.0.4
soft radio version : 2424.11.7.2
hard radio version : 0.0.0.800
loader version : 4.10.1.9
SOC version : 0.36.2.0
Thanks to any ideas, because that problem is killing me
my phone started doing this late last night too! i thorght it was because rain had gone into the power socket but if others are having same problem at the same time maybe not?
has your phone been exposed to water at all recently? is your phone jailbroken? cant realy think of other reasons
the problem stops when the phone is plugged in. is there anything that can trick the phone to thinking it is on charge? I have wphtweaks installed but the options there are not able to stop it
Hi,
I can't remember if my phone has been wet :/ I take care, so my phone never received water. But when I'm outside, under the rain, it's possible.
Today it was better, just a few times my phone wakes up alone.
I'll give you feedback in the next days. Let me know about yours
I managed to trick my phone into silence a few times earlier but it was difficult and then only lasted 5-10 minutes.
if yours didnt get wet it seems unlikely to do with water but I left mine ontop of the aga after removing the battery and over a relativly cool part. A few hours later and it seems to be working fine now.
I will report back if the issue arises again.
EDIT: Ahhhh!! STOP THE RINGING!!! started again this morning
Mine too !
This morning ... the ringing awakening problem !!!!!
But it was better this afternoon.
Really I don't know what happens.
Are we only two persons in the xda world with this problem????
this is realy weird now! mine was doing it in the morning but since about 12pm - 1pm it has been fine! I feel like its something to do with an installed homebrew app maybe.
I also have a custom rom but mine was flashed a long time ago and much older than yours. not sure which version
EDIT (1:10pm GMT): no problems since yesterday
EDIT2 (1:30pm GMT): again i spoke too soon!
Did you guys get this problem sorted out? Had the same problem recently and tried all the suggestions in other threads (bend USB pin, Reset/Restore Device etc) but nothing fixed it, so after being woken at 3am by constant charging tone, took to T-Mobile shop. They said it was a software problem. I said I'd tried all that and the most likely cause I'd seen on the internet was a duff USB port.
Anyway, T-Mobile sent it off for repair and 7 days later - returned and fixed. The repair sheet said software upgrade, but the phone had been reset to bog standard Phone 7, so unlikely. The T-Mobile repair tracking site (excellent) which shows blow-by-blow trace of what and where, showed initial software upgrade/no fix but I used their "contact us" facility to suggest a USB problem and by magic the repair tracking log showed a replacement USB port.
BTW - had to resort to an iphone and HTC android while Omnia was off for repair. Now I know why I like Phone 7 and can't wait for 8. The iphone GUI is so last decade and Android GUI is really just a copy of Windows 6.5 with XDA developers' tweaks isn't it.
Hi Wuzzok,
what do you mean by "bend USB pin" ?
Anyway, it seems like it's finished for me. I didn't get tht strange bug (soft/hard bug???) for a very long time. I just hope it's really over !
Same problem
Hi Folks,
I have the same problem, too. Yesterday afternoon on my way home the phone started ringing with the USB plug sound and always started up itself from standby mode.
As I have a custom ROM (mi7ROM) I first thought it could be a problem with the ROM - although I could not really believe it since it was running stable for months now. I flashed it again and nothing changed - still ringing and starting up itself
I managed to get rid of the sound by deleting the entry in the registry key "Local Machine\Current User\ControlPanel\Sounds\BatteryCharging\Sound" but that does not solve the real problem.
After reading here and in some other WP7 blogs I am sure that this is a hardware problem with the USB plug unit. As my phone is just 11 months old I opened an online ticket at "SAMSUNG online repair service" who promise to answer in the next 24 hours. So I just have to wait and see...
actual state
neutom said:
Hi Folks,
I have the same problem, too. Yesterday afternoon on my way home the phone started ringing with the USB plug sound and always started up itself from standby mode.
As I have a custom ROM (mi7ROM) I first thought it could be a problem with the ROM - although I could not really believe it since it was running stable for months now. I flashed it again and nothing changed - still ringing and starting up itself
I managed to get rid of the sound by deleting the entry in the registry key "Local Machine\Current User\ControlPanel\Sounds\BatteryCharging\Sound" but that does not solve the real problem.
After reading here and in some other WP7 blogs I am sure that this is a hardware problem with the USB plug unit. As my phone is just 11 months old I opened an online ticket at "SAMSUNG online repair service" who promise to answer in the next 24 hours. So I just have to wait and see...
Click to expand...
Click to collapse
Samsung sent me an offer to send the phone in for repair - but what should I say, the problem solved itself. For two days now the phone works normal again. So I had to cancel the service call .
mine hasnt done it in a long time either. looks like its just a temporary thing. I wonder what caused it! For me it started after I was using my phone in the rain and the usb slide was open so thats my suspect.
You may be right. Mine is "quiet" now, since a long time. Water may be the cause.
Update
Hi folks,
mine is mostly quiet again, too. Only few incidents "happen" but they do not last very long - only a few minutes. It's somehow spooky but I do not want to send it in to Samsung now when the error it not constantly reproducible.
I agree with you that there might be a correlation with humidity although I am sure that it did never get wet and I almost always keep the USB-shutter closed. Who knows ...
Sent it in
Finally I sent it in for repair today. It started ringing permananently two days ago...
Now I have to wait and see.
Final state
Okay, I received it back... and it works.
First they did nod find and could not reproduce the failure and wanted to send it back - only with a new flashed image - but fortunately the technician called me and I could describe the problem again. After waiting a few hours, the fault appeared again and they decided to change the mainboard.
I hope, that's all :laugh:
Hello,
Me too it makes me after my omnia 7 is dropped in water, but problem solved.
Me too
WuzzoUK said:
Did you guys get this problem sorted out? Had the same problem recently and tried all the suggestions in other threads (bend USB pin, Reset/Restore Device etc) but nothing fixed it, so after being woken at 3am by constant charging tone, took to T-Mobile shop. They said it was a software problem. I said I'd tried all that and the most likely cause I'd seen on the internet was a duff USB port.
Anyway, T-Mobile sent it off for repair and 7 days later - returned and fixed. The repair sheet said software upgrade, but the phone had been reset to bog standard Phone 7, so unlikely. The T-Mobile repair tracking site (excellent) which shows blow-by-blow trace of what and where, showed initial software upgrade/no fix but I used their "contact us" facility to suggest a USB problem and by magic the repair tracking log showed a replacement USB port.
BTW - had to resort to an iphone and HTC android while Omnia was off for repair. Now I know why I like Phone 7 and can't wait for 8. The iphone GUI is so last decade and Android GUI is really just a copy of Windows 6.5 with XDA developers' tweaks isn't it.
Click to expand...
Click to collapse
Are you really sure that the problem is USB port.. Mine too behave like this. I've tried to remove battery, factory reseting, reflashing ROM. But nothing works. Mine is Samsung focus
post to remove

Bricked My Note 4 :(

So last week my N910F (rooted) ran down to 20% battery and so i put it on charge, thought nothing of it, A couple hours later the phone was dead, extremely hot to touch and just a blank screen with no charging lights, So i unplugged the charger removed the battery and let it cool for about 10 mins, when i put it back together it refused to turn on, tried both recovery and download modes but still nothing tried different chargers and still no lights, nothing. took it back to my local O2 shop to see if i could send it off for repair.
Got home this evening and O2 had kindly returned my phone to my home address, with a letter saying the following -
Thank you for sending us your phone to be fixed.
One of our engineers, has tested your phone and found that unauthorised rework has been carried out on the phone. Unfortunately, this prevents us from repairing it and we are, therefore returning your phone un-repaired.
well after reading this my heart sank and i was guessing i would have to make a insurance claim and hope my insurance would somehow replace it.
I then noticed on inspection of the phone, there was for some reason a new charging cable included with the phone!!!?. I looked a bit further and noticed they had taken the phone apart and it seems they have replaced the charging port, the battery also looks brand new and there isnt a scratch on it (I had previously marked it) So it seems they have indeed carried out some work, So i plugged it into the charger and guess what, it now works fine!!!!!!!!
So thank you very much O2 repair centre!! Im guessing they had to fix it first before they could test if it was rooted or not!!! their letter was a bit confusing though!! :laugh: :laugh:
Congratulations
Sent from my SM-N910F
Does anybody find it weird that o2 would fix mjw2k11's Note 4 only to send it back to him saying that they couldn't fix it because he had messed around with the firmware? Anyway I'm glad that you managed to get your Note 4 fixed.
i dont find it weird. It wont turn on right. but 'O2' wont repair if anyone modify's their phone. So they want to turn it on to see if it has been modified & unofficial but they cant even do that yet. The logical thing for them is to try to get it to boot up, which they did by changing a battery or fixing inside. (which solved the OP's problem). O2 then see's that Knox counters been tripped & they dont do anything further & send it back to the owner. Happy & lucky he is

LG randomly overheating and won't stay on - No previous heat issues

Hi, I have a LG K20 Plus. I currently can't turn the phone on, so I don't have much software information to give you. The phone was bought at T-Mobile (Metro by T-Mobile) and I had a SafeLink sim card and a 16 gb micro sd card inserted when the issue started. I have since removed both. It says Qualcomm snapdragon on the screen when it starts. It was also rooted and the bootloader is unlocked.
I broke the screen on my phone and I decided to do the repair myself. I have done about 7 or 8 screen replacements and I actually did this phone a year ago with no issues, so I felt I could manage this one as well. I bought an entire display (from ebay) and switched it out with no problems. Initially it worked great! I used it for a few days before realizing that I had no sound. I opened it back up and noticed the loud speaker had fallen out. I found it, put it back in, reassembled it as I normally do and turned it on.
NOTE: when I was reassembling it the second time, I actually tried to put a screw in a hole that wasn't a screw hole. I used a light to normal amount of pressure but I didn't force it. I think it's the hole where the moisture detector is. Picture #1
I turned it on and right after the logo screen I got a message that said "High temperature detected Powering off for your safety" and it immediately shut off. The phone does appear to charge normally but it won't stay on. I did a factory reset (I'm not sure if it's still rooted but the bootloader is still unlocked). I also switched back to the old (broken) display just to check if that would work. I couldn't see any difference in the shielding but I switched them just to be sure. I bought a new battery and installed it. I took a q-tip and 95% Isopropyl Alcohol and cleaned pretty much the entire motherboard, paying special attention to the battery connections. After each one of these things, I tried to start it with the same error message immediately upon start up.
NOTE: At no point has the phone every physically felt hot or even warm. I don't think it's on long enough for it to get hot. But something is wrong and I have no idea what it is. I, literally, took the phone apart, put in the speaker and put it back together in less than 5 minutes. Could it be I just bumped something and knocked it loose?
I searched for any information I could find both here and with google but there is next to no information on the LG K20 Plus. I did find some information on the LG V20 that had overheating issues, and that has been all the luck I've had. I watched several videos and it seems the solution is to apply thermal paste. But my phone doesn't have any evidence that thermal paste was ever on it. I went and bought some but I have no idea where exactly to put it or even if it's needed. Most videos showed people using some kind of aluminum foil but I'm not sure if that is safe. I have several old phone laying around and I managed to get some of the silver tape and a copper square thing but, again, my phone did not have these things to begin with. I don't want to start adding things only to make it worse.
There is a slight difference of the tape that is on my phone now (the display I just bought) as compared to the old one (broken display). Picture #2 Again, I have no idea if that means anything but I thought it worth mentioning. Picture #3 is how it looks now as if I were going to put it back together. Picture #4 is the part (don't know name) where the videos show to apply the thermal paste and the shielding.
I'm really at a loss as to what to do next and I can't really afford to take it in to have it repaired before next month. If anybody has any insight or answers as to what happened, I'd be very grateful for your help. I'm sorry for the long post. I just wanted to tell you everything I have done in detail. Thank you
If you're using Kernel Auditor or any other kernel adjustment simply reset to default and use only ondemand or interactive. There's also options for the thermal portion of the kernel, don't mess with those. If VCC or another thermal option was checked off turn it back on. Putting the GPS to the moderate setting (the one below high accuracy) will keep the temps down as well. Are you using a custom ROM? If you're on Discord you can feel free to message me SCOPE★ BRΞΛD #8460 . I am only offering that so we can get this resolved quickly for you, just copy and paste since I use special characters.
Omgosh, thank you so much for taking the time to respond! Although I'm sure everything you are saying is very smart, I have absolutely no idea what you're saying. I'll do my best to try and answer you. I don't know what SCOPE is or how to send a message there. I don't think I'm using any thing for the "kernal". Also, I don't know what VCC or Discord is. As far as turning off setting for GPS or any other app, the phone will not stay on. I get about 1 sec after the logo when it boots up, then the error message about overheating and it immediately shuts off. I did a factory reset so everything should be good to go as far as apps. I don't think I'm using a custom ROM. The only thing I did was install TWRP, unlocked the bootloader and rooted the phone a year ago but nothing since then. As I stated earlier, this happened right after I did a display repair. Is there something on the MOBO that can get bumped that will make your phone get hot or send a overheating error. My phone doesn't show any sign that there was ever thermal paste on it prior but should I add some now. Will that help?
Update... Now the phone does not power on at all. When I plug it in to charge it I get an error that says "Device temperature is too high or low. Please move to another place to charge. I wonder where you went. I googled SCOPE so I could sign up to message you like you asked me to but nothing but definitions came up. I know I'm out of my league here. You guys all talk so technical. I didn't understand one thing the person asked me for. I know it's rare to get a response as quickly as I did and I was so happy to see someone had responded. Now, I just feel stupid and defeated. I thought this site was inexperienced with cell phones friendly. I'm just trying to get help so I don't have to go out and buy another phone again. Can someone refer me to a site that is more directed toward people who don't know much about the technical side of cell phones... please! Again, thank you for your time.
HelpNeededPlz said:
Update... Now the phone does not power on at all. When I plug it in to charge it I get an error that says "Device temperature is too high or low. Please move to another place to charge. I wonder where you went. I googled SCOPE so I could sign up to message you like you asked me to but nothing but definitions came up. I know I'm out of my league here. You guys all talk so technical. I didn't understand one thing the person asked me for. I know it's rare to get a response as quickly as I did and I was so happy to see someone had responded. Now, I just feel stupid and defeated. I thought this site was inexperienced with cell phones friendly. I'm just trying to get help so I don't have to go out and buy another phone again. Can someone refer me to a site that is more directed toward people who don't know much about the technical side of cell phones... please! Again, thank you for your time.
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Hey, I just wanted to say sorry this happened to you. The same thing happened to me. My LG K20 Plus, no matter what button combinations I push and for how long I hold them, will not turn on or go into download mode. Plugging it in to a charger or PC does nothing either. Before it got to this state, I got the infamous green screen of death/Demigod crash handler (google this--it's a known issue with some models of LG phones and it happens when they overheat). It's definitely a hardware/build issue, and especially since this issue keeps the phone from turning on or connecting to a computer, I don't see a workable fix short of buying a new phone, unfortunately. Again, I'm in the same boat so I'm not happy about it either. I would say XDA is by far the best site to find a fix to this sort of problem, so if no one here has any suggestions on how to fix it, I think you (we) may be out of luck.
Thank you for letting me know. I'm not sure of some of what you said but I did catch the bottom line. Basically, just hold onto the phone until someone here comes up with a fix or workaround? I have a question for you. Did your problem start after you did some kind of repair? I'm wondering if I bumped something on the mobo to make it give a false overheating error. Do you happen to know where that sensor might be located? Sorry you are having problems to. It really stinks when your phone breaks and no matter how much time and energy you put it to figuring out the problem to fix it, there just isn't any good answers out there. I wish you lots of luck and if you figure anything out, please update here so I can try it too.
You need a whole new phone.
That or you're gonna have to replace the hardware

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