[Q] Nook color screen not working - Nook Color Q&A, Help & Troubleshooting

Have a nook color, cm7 - screen will not light. Power will cut on and off (i can tell because volume buttons produce noise when on). Screen gives no illumination when on.
Nothing software or programming updated or changed that would have caused it. I've charged it overnight and attempted to cut on while plugged in.
Plugged back into laptop via USB and I can see (nook color icon with yellow exclamation point) but still no screen.
I'm at a loss. Searched all posts but cannot find one similar. Thx!

I know that this happens and is fixable, although I cannot remember where I saw the "official" fix. If you have nandroid backups on a SD card, you could hard reboot the nook with the 8x reboot, and then reflash CWM and restore your backup.
Are you willing to lose your data and temporarily revert to stock?

I'll give anything a try.
Thanks for the idea. I'll try this in the morning and repost. I had thought about hard booting and taking it back but was worried they wouldn't replace it since it had been rooted. I'll go back and research the steps you mentioned. I'm not a techie so it will take a fresh mind and some coffee to pull it off. I was beginning to think it was a bad screen.

Power off nook, and power it back on. As soon as it begins to load, press n, power, and volume+ (I learned it with both volume keys, but I just heard it may only need the +) and hold for about ten seconds. The nook will flash off, release buttons. The nook will automatically restart, so after you release the keys, you want to repress them gain right as it starts to boot (where you would normally see the cyanogen logo). After the eigth time it will load into froyo firmware. If you. Misstime the sequence you will need Ronstadt over, so if it doesn't work the first time, just try again. Maybe a dark room, so you can see the slight illumination somewhat.
Bad screens do happen, I suppose, but the nook is unbrickable from a software standpoint. The primary boot is off the sdcard, so there is always a way to circumvent or preempt anything that may be corrupted internally. If you were to have a bad screen, after you hard reboot the nook, it will load the stock OS, but if you flashed CWM internally that will still be in your emmc. The way to get rid of the CWM is to follow the hard reboot with a factory reset through the froyo menu (standard nook OS for any future readers). If your screen is indeed bad, you can take your chances that they wont notice since they are replacing an obvious hardware issue, or you could hold it next to a working nook and base your touches approximately off that. There aren't that many steps, but you.do have to go through the B&N registration process, and your user name and password would be a *****.
I might just hard reboot and roll the dice myself, although I haven't personally heard of a bad screen yet. Good luck.

Solution worked!!
Thanks so much.....I couldn't get the 8x to work because the screen was not on and I couldn't time it right. The only way I could tell if it was on or off was with the power button making noises. So I held down power and N button together until flash. After the flash the cm7 open screen popped up. woot woot. and many thanks but I can only push the button once.

Related

[Q] Most Complicated Brick thus far. A cry for help..

I know I have Few or no posts at all... but I am quite experienced with Android OS... I wish i could have contributed more to this forum before asking for help on such an INTRICATE problem.. Anyways
The rundown is this, in the sequence in which the things occured... Today i set my phone down, (Droid X, Rooted, Running Apex 1.4.1) and it was working perfectly fine. I then pick it up, absolutely nothing had been done to it between me setting it down and picking it up, and the hard buttons (Menu, Home, Back, Search, Volume Rockers, Camera Button) all not working, only the lock button on top. So, I think like I always do, Battery pull time. I preform a pull, and turn the phone back on, then it's stuck on "M", just stays there. I pull again, stuck again, nothing, one more time and it goes to stock recovery mode just the Android and Exclamation triangle, (I have clockworkmod installed) but of course, no hardbuttons are working so it's false hope. I press buttons over and over out of frustration and I bring up the menu, but that's all i can do, and i have to hold the Volume rocker down, and search to even do that, but besides that i can do nothing more. So I'm stuck at what I see as a dead end, can't move through recovery because buttons aren't working for whatever reason, so i can't flash SBF, or stock reset... So I'm asking for help, please.
wunsung said:
I know I have Few or no posts at all... but I am quite experienced with Android OS... I wish i could have contributed more to this forum before asking for help on such an INTRICATE problem.. Anyways
The rundown is this, in the sequence in which the things occured... Today i set my phone down, (Droid X, Rooted, Running Apex 1.4.1) and it was working perfectly fine. I then pick it up, absolutely nothing had been done to it between me setting it down and picking it up, and the hard buttons (Menu, Home, Back, Search, Volume Rockers, Camera Button) all not working, only the lock button on top. So, I think like I always do, Battery pull time. I preform a pull, and turn the phone back on, then it's stuck on "M", just stays there. I pull again, stuck again, nothing, one more time and it goes to stock recovery mode just the Android and Exclamation triangle, (I have clockworkmod installed) but of course, no hardbuttons are working so it's false hope. I press buttons over and over out of frustration and I bring up the menu, but that's all i can do, and i have to hold the Volume rocker down, and search to even do that, but besides that i can do nothing more. So I'm stuck at what I see as a dead end, can't move through recovery because buttons aren't working for whatever reason, so i can't flash SBF, or stock reset... So I'm asking for help, please.
Click to expand...
Click to collapse
have you tried getting it into bootloader mode?
hold vol - + camera + search while powering the device on
if you can get into bootloader mode than you can flash an sbf file
If you tried everything you can think of and still can't get it to do anything take it back to verizon. If you can't get it to work I doubt most of the employees at verizon would be able to get it to work either
Did you try a long battery pull. 30 seconds or more?
Sent from my Droid
Pull the battery and then.plug the phone into.the wall charger. Then put the battery back in, and when the phone boots up it should boot to clockwork
Sent from my DROIDX using XDA App
Did this work?

Possibly Hard-bricked?

Got this phone from a friend. She already upgraded to iPhone so this is like a trash or free phone (I will take maximum risk to fix it). There was some moisture under the LCD glass. Put it in a bag of rice for 4 days while the new battery was on its way. That seemed to fix the moisture under the glass, so I'm assuming it fixed any other moisture.
I can get to bootloader (30.04) and the SBF using RSDLite (tried 5.3 and 5.5) appears to go through just fine. Have tried 602.sbf, VRZ_MB810_2.3.32_1FF_01.sbf, and VRZ_MB810_2.3.34_1FF_01.sbf.
Stuck on red M logo. Have tried different ways to get into recovery like holding down Home key or holding down camera key. Nothing I do can get it into recovery so I can wipe and get past this red M.
Should I try some other method I've heard of with Ubuntu and some SBF-flash application?
Hold power and home key until it goes to bootloader, do a wipe data/cache of factory restore.
FluffyMittens said:
Hold power and home key until it goes to bootloader, do a wipe data/cache of factory restore.
Click to expand...
Click to collapse
I think you've got your terminology mixed up. Bootloader is the mode that comes up by pressing both volume keys while powering on. This is where you flash stuff through RSDLite or use adb server to push and do hacker stuff.
Recovery is the phase where you can do factory wipes and data formatting. I can't get into recovery.
When you flash an SBF, it should be flashing a new recovery. I think the phone is hosed.
If wiping data doesn't help, do an SBF
Sent from my DROIDX using XDA App
infazzdar said:
If wiping data doesn't help, do an SBF
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
You've got to be ****ing kidding me.
Haha, I'm sorry, my kid was crawling all over me when I was writing that. What have you done so far?
Edit: Possibly try this, same thing just through ADB.
adb shell
su
format SYSTEM
format DATA
format CACHE
Click to expand...
Click to collapse
FluffyMittens said:
Haha, I'm sorry, my kid was crawling all over me when I was writing that. What have you done so far?
Edit: Possibly try this, same thing just through ADB.
adb shell
su
format SYSTEM
format DATA
format CACHE
Click to expand...
Click to collapse
ADB isn't working. I don't think ADB works in bootloader.
You ask me what I have done so far, but I already put all that information in the OP. That is why I was so frustrated with that second guy. If you guys would take time and not skim over my post that I actually thought out and typed ****, you wouldn't have to waste your time asking me what I have done.
I appreciate the ADB suggestion.
Just trying to collect some information. I'm someone that doesn't let a phone just be deemed as bricked. How charged is the battery?
-Edit: Just checked, ADB doesn't work in bootloader. Confirmed by having RSD open and making sure it sees it, and then tried adb devices. Also as a supporting confirmation for the fun of it, ran the one click root.
-Edit: Further thinking about it, was this phone submerged in water or just had moisture in there? There could just be some minerals formed up on the board that a toothbrush would get rid of. I've fixed phones a dozen times. Some phones will turn on and get stuck. Some wont turn on. Some the backlight comes on but no video signal.
Deoxit
My guess is that the buttons aren't working. There's no way to test that since you can only get to the bootloader, but if you can successfully SBF the phone the odds of any of the solid state gear being bad are pretty low. It does seem odd though that you can't make it to the boot animation and get stuck at the boot logo.
I would suggest getting some deoxit (tv tuner cleaner) and spraying it in around the hardkeys on the bottom of the phone. You don't need too much (especially since it might end up behind the screen). Spray that in there and then work the buttons a few dozen times. That should loosen up any corrosion on the switches and let them close the circuit again. If that doesn't do it, I'm out of ideas, but at least you'll have some deoxit lying around (stuff is great for static-y radio/stereo volume control knobs, etc).
The battery is pretty well charged. When I got it in the mail, there was no charge. I cut a USB cable and hooked it up to power. After about 2 minutes, I tried it. It got to bootloader but said battery was too low. I used the cut USB cable and hooked it around the battery pins in the phone and put the battery in, so it charged it at the same time it was tricking the phone into thinking the battery was full.
Also, if you go into Bootloader and then power off the phone, the green LED comes on. I'm assuming that means it's charging? I was skeptical since all we hear is that you're ****ed if your battery runs out at this stage of the game. It was off this morning and had been plugged in with the green LED all night (no USB cable hack).
As for trying adb while RSDLite is open, no go. adb devices shows blank. Motorola OneClick root didn't work either. It just sat there waiting for my phone. I didn't have the balls to plug in my Bionic to see if Motorola OneClick would work (and therefore the problem is with the Droid X).
As for the water damage, who knows. The lady I got it from was surprised when I told her there was moisture under the screen. I'm not her mommy so she didn't have any reason to withhold information from me. I just thought a bag of rice, a $12 battery off Newegg (free shipping, too), might just get me a sellable Droid X out of the deal.
As for the hardware buttons - they feel like they're clicking, but I know that obviously isn't the 100% test whether they're functioning properly or not. The volume buttons and power button obviously do function, since I can use those to get into BL.
Another brain jog idea: Is there an SBF out there that wipes the data and cache, along with all the other **** it puts on? This probably won't work because I still should be able to get into Recovery - something is FUBAR.
Please give up if you feel like giving up. Bricks exist. This may very well be one of them.
P.S. The girl that gave me this dropped her new iPhone 3 days into ownership. It only cracked the back glass, but the point still remains: she may not be the most graceful phone owner on the planet. Who knows what this DX has been through.
Thanks for all your help, guys.
I would try cracking that thing open and seeing if there are any mineral deposits and cleaning them. This means those weird clips and stuff too, just take a toothbrush to the whole thing and see where that gets you.
As with giving up, I'm a pretty bored guy and finding something to do is better then sitting around and watching Star Trek.
I haven't lost a phone once
Edit: Except for this [email protected]*% of an ACN voip phone that I buffer overflowed in attempt to gain root.. That ended badly.
Same problem
I had the same problem with my dx trying to sbf to .602 I ended up flashing the stock stock froyo sbf and upgrading to gingerbread by rooting and flashing CM7 or any other gingerbread rom. You didn't specify whether or not you tried froyo sbf. No idea if this will work for you but its worth a shot if you haven't already tried it. I also had to use RSD lite 4.9 or 4.8 to get the sbf file to work right.
I'd like to toss my problem into this thread if it's alright. The OP is the closest description to my situation I've read. A co-worker brought his phone to me and it would only get to the round red logo and stop there. No bootloop just a freeze at the red logo.
I tried different ways to get to recovery but was only able to get it to the white bootloader screen. (30.04) So I flashed .340 using RSD and it completes and tells me to manually start the phone. But the phone is already at a white logo (not a red one). I do a battery pull to restart the phone and I still can't get the phone to a recovery by holding down home or any other key while powering on. Battery charge is near full.
The owners explanation of how the phone got this way is that he woke up one morning and there was a 'protection mode' transparency on the screen so he rebooted and had the red logo from then on.
So, I can RSD flash just fine but the phone won't get past the black screen with the white and black M logo.
I would try flashing other files or even the Linux CD option but I can't find anything downloadable since mega got shut down.
Any advice would be appreciated.
Flash the latest rom (Gingerbread, .605) and the red logo will appear. Then, assuming it gets to the droid x loading eye, battery pull and enter recovery.
You can enter recovery by holding power and home, then, once the red/white M shows up, release the power button. Once the triangle appears, press the vol. up and down buttons simultaneously. If that doesn't work, press a bunch of random buttons until the recovery screen comes up. I'm not kidding, it works.
From this menu, scroll with the volume keys, and select with the power button. Wipe data/factory reset, then wipe cache partition. Reboot, and you should be good to go.
NType3 said:
Flash the latest rom (Gingerbread, .605) and the red logo will appear. Then, assuming it gets to the droid x loading eye, battery pull and enter recovery.
You can enter recovery by holding power and home, then, once the red/white M shows up, release the power button. Once the triangle appears, press the vol. up and down together gets buttons simultaneously. If that doesn't work, press a bunch of random buttons until the recovery screen comes up. I'm not kidding, it works.
From this menu, scroll with the volume keys, and select with the power button. Wipe data/factory reset, then wipe cache partition. Reboot, and you should be good to go.
Click to expand...
Click to collapse
1. Would be happy to try .602. Do you know of a working link?
2. It never gets to the eye.
Edit... I found a 602 iso to make a CD boot disk from and used that. The install went perfect but the phone still just boots to a red M logo and freezes there. It doesn't get to the red eye and no button press combo can get it to the recovery screen. I can only get it to the bootloader or let it go to the red logo. The buttons don't feel sticky or anything and the batt is fully charged.
The Fix
Skyroket said:
Got this phone from a friend. She already upgraded to iPhone so this is like a trash or free phone (I will take maximum risk to fix it). There was some moisture under the LCD glass. Put it in a bag of rice for 4 days while the new battery was on its way. That seemed to fix the moisture under the glass, so I'm assuming it fixed any other moisture.
I can get to bootloader (30.04) and the SBF using RSDLite (tried 5.3 and 5.5) appears to go through just fine. Have tried 602.sbf, VRZ_MB810_2.3.32_1FF_01.sbf, and VRZ_MB810_2.3.34_1FF_01.sbf.
Stuck on red M logo. Have tried different ways to get into recovery like holding down Home key or holding down camera key. Nothing I do can get it into recovery so I can wipe and get past this red M.
Should I try some other method I've heard of with Ubuntu and some SBF-flash application?
Click to expand...
Click to collapse
This will have all sbf working files and linux operating systems along with everything you will need try to sbf one of those preff linux. If this doesn't work and your still stuck! Go to this web page you will need.
Motorola Droid X Motherboard Flex Cable Replacement
Motorola Droid X Keypad Flex Cable Replacement
http://www.repairsuniverse.com/motorola-droid-x-replacement-screens-repair-parts.html
Finally here is how you take it apart with out damaging it.
http://www.youtube.com/watch?v=wo7dXyJhL1U
GL to you enjoy your droid x once ya get it working!
I always have to sbf my dx twice, I always boot loop the first time.
Just fyi, if you bootloop after an sbf, you can pull the battery, boot into stock recovery with the usual key combo format data and you'll be all set: no more bootlooping (or double sbfing!)

Nook -completely- unresponsive/truebrick,full battery,unrelated to Rooted Forever scr

Hello all, I'm curious to hear your thoughts and advice.
My nook is completely unresponsive. It is not stuck at rooted forever.
In fact this has nothing with a root attempt/reset/restore/power on.
I had done a a fresh reset/root with touchnooter about four months ago and was happily and smoothly reading for about two months. I then got busy and put the nook down, did not touch or use for about another two months. I tried to use it about a week ago but found that it had run out of battery in sleep after the two months of disuse (not surprising). I put it on charge overnight and everything booted right and functioned well once it turned on, except that the battery indicator in the statusbar showed a "?" and the battery info in system info showed 100% "unknown". After alot of fruitless research I put it down with the intention of reset/restore/root when I had the time.
I just picked it up this morning and was faced with the expected "Press then button below to wake up your NOOK" screen. But when I pressed the "n" button nothing happened. Obviously holding the "n" did nothing as well.
I tried to power it off and on- nothing
holding power for 20- nothing
power for 30- nothing
8 failed boots- nothing
left right- nothing
left right power-nothing
random pushing and holding of power- nothing
all these with mem card in and out- nothing
all these plugged usb- nothing
all these pugged ac- nothing
I let it charge some more- nothing
None of the buttons do anything, the screen stays inevitably at the " press the n button to wake" screen. no activity whatsoever except that when It is plugged in, the green light shows. NO ORANGE LIGHT... it is fully charged by both usb and ac.
It is not detected at all by windows anywhere.
In Linux- lsusb, bklid, and df -h yield nothing. My nook might as well be the invisible stupid ereader.
I did not drop it, sumbmerge it, perform magic around it... It has been sitting on a shelf doing nothing.
To repeat, the only thing my nook does is light up green when plugged.
It is unchangeably stuck on poe's face...
If this isn't true brick, I don't know what is.
I'm exhausted. Any ideas? I appreciate the help.
Best,
Thomas
i don't know. i just know my dog ate mine and i'm now in the market for a new screen, so if you don't get it working sell me the unit and get some money for yourself to purchase a new one =D
or you could google the disassembly instructions and try unplugging the battery, not very hard to do. could be of .. some help perhaps?
I would definitely take you up on your offer, but i'm still under warranty.
However, I would still like to have my original, and figure out what is going on and why it happened.
Ideas?
Thank you.
similar problem were solved
Hi! I might have read about similar problem solved on USB host mode here http://forum.xda-developers.com/showpost.php?p=23475998&postcount=131
That's it, thanks so much.
if it help
if it helps let them know in the tread that you had same problem. they are wondering whether it is due to host mode
[N2E]: After automatic update to 1.1, Nook Touch Screen absolutely DEAD--Nothing Work
THIS WAS A POST FROM ANOTHER SITE AS TO MY PROBLEM:
I was reading on my N2E last night. I put it down for about 30 minutes and when I came back it was displaying the default "Authors" screensaver (I had switched to the Nature photos) and asking to slide to unlock. I thought, "Oh, the new software update must have downloaded and installed. I'll check it out." To my shock, the touch screen was completely unresponsive--no amount of swiping would unlock from the screen saver. I let it set for a while longer thinking perhaps the softare update was not yet finished. No such luck.
As a result of the new update, my NOOK is now completly DEAD! I tried powering off, but couldn't do that because you are asked to confirm power off on the touchscreen, which no longer works. So, I looked online and tried the soft reset/reboot by holding down the "Home" or "n" button and then pressing the power button for several seconds. Great--it started rebooting...and came right back to the "authors" screen saver and asking to swipe to unlock. I tried this rebooting process several times, always with the same result: back to screeensaver mode with completely unresponsive touchscreen.
So, looked at the online technical troubleshooting discussion and helps and decided to try a downloaded manual install of the software update. Plugged my NOOK into my computer and it recognized it. So, I downloaded the manualo software update and dragged and dropped it onto the NOOK as directed and sure enough, it started to reboot itself. I thought, "whew, maybe this will fix it". NOPE--came right back to the locked screensaver, with no mention of attempting to update software, and the touchscreen is still dead. (By the way, all of this was done initially with the NOOK showing about 94% charged, so it was not a battery issue.)
Reconnected the NOOK to my computer and the software update file was gone from its home directory, which implies it did something with it. So, I tried repeatedly to install the software update manually, always with the same result: NOOK comes back to locked default "authors" screensaver wtih a dead touchscreen.
Looked online for B&N technical support again saw that others had this problem (though only found a couple references). Found the instructions to do a factory reset and reluctantly tried that, desparate to make my NOOK work again, but frustrated that if it did I would have to rebuild everyting on it and download my 400+ B&N book library all over again. But, guess what, factory reset just comes up to the "Welcome to your all-new NOOK" screen (sounds like progress), BUT the touchscreen is STILL dead, so I can't hit the "Next" button onscreen to proceed with setting up my factory-reset NOOK. Tried rebooting again (as this seems to be the only solution offered in the online tech support) and now it just keeps coming back to the "Welcome to your all-new NOOK" screen with a dead touchscreen keeping me from doing anything.
So, now I am taking it back to my local B&N store in hopes they will exchange it for a new NOOK.
I really want to see a feature to disable automatic updates in the future. I specifically didn't download and manually install when the update came out, figuring I'd wait for the automatic download to give time to B&N to work out the bugs and perhaps issue a patch (as they have done in the past for the N1E). Instead I get no warning about the automatic download (happens while I am reading and set the NOOK aside for 30 minutes), and then the update KILLS my NOOK.
I am not a satisfied NOOK customer at this point.
MY POST: (from the that site)
Not Sure how to do this post or whatever, but I was happy until the update and everything that happened to you is the same with me. This is the first post that describes what happened to me. I'm out of warranty and refuse (and can't) to buy another one of these. If their updates can do this, I'm not sure I want to sink another $100 into the shareholders pockets. I'd really like to know if anyone knows what may be wrong with it.
In addition to what was already mentioned, I took the battery out several times(which seems intimidating but very easy but voids the warranty) and took it completely apart cleaning the screen very well with water and another time a glass cleaner. I tried rooting also. Not sure of what to do now. It seems software related due to working fine until the update. Still at the "Welcome to your all-new NOOK" screen with unresponsive screen. I wasn't sure if the last sentence from B&N was a personal message to me welcoming me to the "new" state of the my nook.
Thanks for any help from anyone.
Thanks.
Identical problem.... and no fix..
It is a shame you got no solution for this. and the worst, you are not the only one... it happened exactly the same with my Nook ST....
Hopeless...
Machiavelli_The_Man said:
THIS WAS A POST FROM ANOTHER SITE AS TO MY PROBLEM:
I was reading on my N2E last night. I put it down for about 30 minutes and when I came back it was displaying the default "Authors" screensaver (I had switched to the Nature photos) and asking to slide to unlock. I thought, "Oh, the new software update must have downloaded and installed. I'll check it out." To my shock, the touch screen was completely unresponsive--no amount of swiping would unlock from the screen saver. I let it set for a while longer thinking perhaps the softare update was not yet finished. No such luck.
As a result of the new update, my NOOK is now completly DEAD! I tried powering off, but couldn't do that because you are asked to confirm power off on the touchscreen, which no longer works. So, I looked online and tried the soft reset/reboot by holding down the "Home" or "n" button and then pressing the power button for several seconds. Great--it started rebooting...and came right back to the "authors" screen saver and asking to swipe to unlock. I tried this rebooting process several times, always with the same result: back to screeensaver mode with completely unresponsive touchscreen.
So, looked at the online technical troubleshooting discussion and helps and decided to try a downloaded manual install of the software update. Plugged my NOOK into my computer and it recognized it. So, I downloaded the manualo software update and dragged and dropped it onto the NOOK as directed and sure enough, it started to reboot itself. I thought, "whew, maybe this will fix it". NOPE--came right back to the locked screensaver, with no mention of attempting to update software, and the touchscreen is still dead. (By the way, all of this was done initially with the NOOK showing about 94% charged, so it was not a battery issue.)
Reconnected the NOOK to my computer and the software update file was gone from its home directory, which implies it did something with it. So, I tried repeatedly to install the software update manually, always with the same result: NOOK comes back to locked default "authors" screensaver wtih a dead touchscreen.
Looked online for B&N technical support again saw that others had this problem (though only found a couple references). Found the instructions to do a factory reset and reluctantly tried that, desparate to make my NOOK work again, but frustrated that if it did I would have to rebuild everyting on it and download my 400+ B&N book library all over again. But, guess what, factory reset just comes up to the "Welcome to your all-new NOOK" screen (sounds like progress), BUT the touchscreen is STILL dead, so I can't hit the "Next" button onscreen to proceed with setting up my factory-reset NOOK. Tried rebooting again (as this seems to be the only solution offered in the online tech support) and now it just keeps coming back to the "Welcome to your all-new NOOK" screen with a dead touchscreen keeping me from doing anything.
So, now I am taking it back to my local B&N store in hopes they will exchange it for a new NOOK.
I really want to see a feature to disable automatic updates in the future. I specifically didn't download and manually install when the update came out, figuring I'd wait for the automatic download to give time to B&N to work out the bugs and perhaps issue a patch (as they have done in the past for the N1E). Instead I get no warning about the automatic download (happens while I am reading and set the NOOK aside for 30 minutes), and then the update KILLS my NOOK.
I am not a satisfied NOOK customer at this point.
MY POST: (from the that site)
Not Sure how to do this post or whatever, but I was happy until the update and everything that happened to you is the same with me. This is the first post that describes what happened to me. I'm out of warranty and refuse (and can't) to buy another one of these. If their updates can do this, I'm not sure I want to sink another $100 into the shareholders pockets. I'd really like to know if anyone knows what may be wrong with it.
In addition to what was already mentioned, I took the battery out several times(which seems intimidating but very easy but voids the warranty) and took it completely apart cleaning the screen very well with water and another time a glass cleaner. I tried rooting also. Not sure of what to do now. It seems software related due to working fine until the update. Still at the "Welcome to your all-new NOOK" screen with unresponsive screen. I wasn't sure if the last sentence from B&N was a personal message to me welcoming me to the "new" state of the my nook.
Thanks for any help from anyone.
Thanks.
Click to expand...
Click to collapse
The factory restore does not actually fix every possible problem with your Nook.
If your Nook responds at all, try to boot it up on an SD card like ClockworkMod or noogie.
At least that way you can see what is happening.
The partitioning might have become corrupted which the "factory restore" does not touch.
If no response with anything, try disconnecting the battery.
You might also try booting over USB using the techniques in rooting the new white glow.
Hello I was wondering if I'm just screwed I bought 2 nook simple touch, one for me and one for a present to my mother for her birthday on march 16. I bought them at best buy for $40 a piece on January 30. I used mine and was perfect but when I tried to set up my mom it wouldn't load the license agreement, always got stuck or reboot or something, so I loaded cwm on an sd card just to play around, tested on my nook and was fine, then put it on my moms nook booted once then I didn't press anything and turn it off then I load the image but when I tried to boot again it got stuck on the load screen and wont do anything, no reset sequence will work with the sd card on or off the other nook boots with this sd card. at the end I exchanged with my mom she is happy with her nook an I have a useless unit do you think they will exchange it I didn't rooted it or did anything to it but has the n cwm splash on screen forever. I'm in Costa Rica right now and wont return home until May do you think I'll might be able to exchange it or should I just try to repair it.
I'm glad that your mother got the working one!
You say that that one will boot on your CWM SD card, but yours won't?
It may be hard to get your unit exchanged with a conspicuous screen on it, even if it's not your fault.
When you plug it into your desktop is there any indication of a new USB device found?
If it's charged and no amount of the power button gets a reaction, I'd open it up.
any news???
Hi endor43, same problem here, have been able to find any solution?
endor43 said:
Hello all, I'm curious to hear your thoughts and advice.
My nook is completely unresponsive. It is not stuck at rooted forever.
In fact this has nothing with a root attempt/reset/restore/power on.
I had done a a fresh reset/root with touchnooter about four months ago and was happily and smoothly reading for about two months. I then got busy and put the nook down, did not touch or use for about another two months. I tried to use it about a week ago but found that it had run out of battery in sleep after the two months of disuse (not surprising). I put it on charge overnight and everything booted right and functioned well once it turned on, except that the battery indicator in the statusbar showed a "?" and the battery info in system info showed 100% "unknown". After alot of fruitless research I put it down with the intention of reset/restore/root when I had the time.
I just picked it up this morning and was faced with the expected "Press then button below to wake up your NOOK" screen. But when I pressed the "n" button nothing happened. Obviously holding the "n" did nothing as well.
I tried to power it off and on- nothing
holding power for 20- nothing
power for 30- nothing
8 failed boots- nothing
left right- nothing
left right power-nothing
random pushing and holding of power- nothing
all these with mem card in and out- nothing
all these plugged usb- nothing
all these pugged ac- nothing
I let it charge some more- nothing
None of the buttons do anything, the screen stays inevitably at the " press the n button to wake" screen. no activity whatsoever except that when It is plugged in, the green light shows. NO ORANGE LIGHT... it is fully charged by both usb and ac.
It is not detected at all by windows anywhere.
In Linux- lsusb, bklid, and df -h yield nothing. My nook might as well be the invisible stupid ereader.
I did not drop it, sumbmerge it, perform magic around it... It has been sitting on a shelf doing nothing.
To repeat, the only thing my nook does is light up green when plugged.
It is unchangeably stuck on poe's face...
If this isn't true brick, I don't know what is.
I'm exhausted. Any ideas? I appreciate the help.
Best,
Thomas
Click to expand...
Click to collapse
There are times when a Nook gets in a mode where it won't accept a charge.
Opening it up and disconnecting the battery for a minute might fix this.
endor43 said:
That's it, thanks so much.
Click to expand...
Click to collapse
When this worked for you did the light turn orange right when you plugged the battery back in? I just took the battery out, plugged the nook into a charger, and with it plugged in plugged the battery back in and the light stays green the whole time yet I'm not able to use the nook at all.
My nook second generation is not responding to my touch I tried everything to get it to work and I eventually got it to completely power of what if it does not work when I turn it on what should I do
It could be power/battery problems.
Check to see if it makes itself known when the USB is plugged in.
If it reacts at all, that's an indication of life.

Nook Stuck On Installing

I rooted the Nook a while back and wanted to go back to a stock experience, so I rebooted it the six or eight times to get it to restore. However, when I did so, I could still get in to the ADW launcher that was installed. It began updating automatically shortly thereafter and has been stuck on the "Installing" screen. Nothing I have done has helped at all including:
- Charging the Nook
- Holding the power button
- Holding the power button and the bottom page buttons
- Holding the power button and the Nook button
- Holding the power button for sixty seconds, followed by holding the power and Nook buttons for sixty seconds (as per B&N support instructions)
- Removing the battery
When I called B&N support, they told me it was dead and they would replace it if it were within warranty, but it is not and I have obviously opened it up to remove the battery, so that probably wouldn't work anyways. It seems like the computer detects something when I connect it, but it does not show it as a storage device or anything.
Maybe someone here who is a bit more savvy can help me with this because I would have really liked to give this as a Christmas gift to my mom.
Also, my wife has a Nook with Glowlight and has just noticed a small crack in the screen. I recently had to open up the device to reseat the plastic around the USB port because the case popped it out when she removed it one time. Now, obviously, I opened it up, but I want to try to use the warranty to get the screen fixed. Any advice on getting B&N to honor the warranty or somewhere I can find the T5 screws with the sticker still on them or a cheap screen replacement. I didn't do anything to the screen, so it wasn't anything I did that caused this issue.
THANKS FOR ANY HELP!
You'll probably need to put together a clockworkmod micro sd card, and use it to install the latest update over your current system.
Once you're up and running, your apps will still be installed. The update doesn't touch /data. It'll just revert your /boot and /system partitions to stock. I'm not aware of an easy way to revert that without using a backup that you (should have) made before doing any modifications. As far as I know, you have to uninstall those apps manually (using adb if you have to).
Thanks for your response.
The big issue is that it won't budge from the installing screen. Once it gets off of that I could try, but as I said before, I think I have tried everything...

Help with Nook Classic - Did I brick it?

This is the only forum I can find to post this to.
Got out my old nook classic and wanted to remove a soft root I did a few years ago and I flashed the wrong firmware. I flashed 1.0 and it's a newer 1005 model. Now it's stuck on the "installing software update screen" and the LCD keeps looping.
Being that it's so old I'm having trouble finding out any info. Is there anything I can do? I can't get it to mount.
I assume you tried something like this? (from here)
This will actually restore it to the same exact way you got it from the store, brand new, including with the un-updated software assuming that there have been updates since you got it. It's the Nook equivalent of restoring your computer with a fresh format and new Windows/Mac/Linux installation.
Pop out your SDCard if you have one installed, again just to be safe.
Turn off your Nook by pressing the Power Button on the top of it.
With it off, showing you the blank white screen, press and hold the power button until the screen flickers black for a second, then continue to hold it for another 12 seconds. You won't see anything happen at this point, the screen will stay white.
Repeat the above step 6 more times in a row. Yep, you read that right, 6 more times in a row. My assumption is they do this so people don't accidentally restore their Nooks during normal use.
Now press the Power Button once to turn the Nook back on.
You'll see the touch screen go black, with a sky blue progress bar, and a description of what it's doing, such as mounting the drive, formatting, etc. This takes a few minutes so be patient.
Once it does that, it'll boot up to your main screen, (it can take a while) with any previous version of the software showing, and you'll need to treat it just as you did when it was brand spanking new. i.e. re-register it, set the display name again, reload your screensavers, books and so on.
To update to the latest software version, press the "My Library" button, and make sure you're in the "My B&N Library" area; tap the "Check for new B&N content" button, it'll re-discover that it needs to be updated to the latest software, and automatically go through that process again for you. It can and often does take some time, and do some reboots, partition mounting, etc., so just be patient and let it do it's thing.
1570 6336344
I have followed that and have had no luck. It just keeps looping.
I'm thinking it's dead...
"Dead" is it will not turn on. Yours is "confused"
Seems like what is needed is a method like NookManager or CWM in which the Nook 1 boots from the external SD card and then some repairs are pushed in.
There *is* seemingly such a method, detailed on the-ebook.org, but unless your Russian is up-to-date, you'll have to see if the Google translation is clear enough to give it a try. You don't have anything to lose and everything to gain at this point.
Search on this URL in Google and choose "Translate this page": http://www.the-ebook.org/forum/viewtopic.php?t=19536&sid=8c61d40bfbb40f6f5e3dfcfaa99e5545

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