Im having the same issue from this thread
http://forum.xda-developers.com/showthread.php?t=1382074
Is there any fix to this, other than sending it to Samsung.
I cant get into download mode any more
I dont think so, no.
So i guess its going on ebay then...
Contact Samsung support, since all omnia 7's still are within warranty, they should fix it for you free of charge.
omnia
Ye i cant do that i live in Canada, i tried to send it in here but they sent it back
Related
OK I badly need help because I bought this off of eBay a couple months back since I live in the US and couldn't buy this straight from Bell.
I can get into download mode but that's it.
My phone was running just fine on Eclair and recently I upgraded to Froyo. Phone was not rooted nor was there any lag fixes installed.
2 Days after the Froyo upgrade my phone started vibrating for no reason and then froze. I did a battery pull and now all I can do is get stuck in a boot loop.
I've kinda messed around with Odin but I'm a complete noob with Odin, and hopefully I'm just using it worng.
Anywhoo please help! I can't send this back to Bell and I'm stuck without a phone.
Will definite donate a case of beer money to anyone that can get me back on my feet. Please help because I am open to all suggestions with my bricked device!
Sorry man, sounds like you've fallen victim to the faulty internal SD problem affecting many i9000m phones. The (sort of) good news is that Samsung is starting to acknowledge the problem. You can send your phone to a Samsung repair center in Canada without a receipt.
See this thread for more details:
http://forum.xda-developers.com/showthread.php?t=871592
Another option: supercurio (a really really smart dev) has just posted that he MAY have a workaround for this problem. If you've got a couple of days, follow this thread:
http://forum.xda-developers.com/showthread.php?t=882822
Who knows what will come of it?
frandromeda said:
Sorry man, sounds like you've fallen victim to the faulty internal SD problem affecting many i9000m phones. The (sort of) good news is that Samsung is starting to acknowledge the problem. You can send your phone to a Samsung repair center in Canada without a receipt.
Click to expand...
Click to collapse
Well don't know if this proves that it's internal SD but I just flashed "I9000UGJH2" on my phone with Odin.
It went into the recovery screen on it's own and I noticed this on the bottom "e can't mount /dev/block/mmcblk0p1"
I still chose reboot and now I can make it to the Samsung "S" with startup audio but now the phone stays black on the screen and the "menu" and "back" buttons stay lit up...
That's happened to others. Try this number 1-888-751-4078 for direct support.
CASz said:
That's happened to others. Try this number 1-888-751-4078 for direct support.
Click to expand...
Click to collapse
By any chance do you know if that number is for US residents that bought this phone secondhand?...
Any other US residents stuck in the same situation?
OK This is where I'm at called Samsung Canada 1-800-726-7864 but their number redirects me to a US Representative.
They basically know that their is a problem. However since you get a US Rep they keep sticking by that "US users haven't been approved to get Froyo yet so it's not Samsung's fault", Keeping my cool I explained that it's a Bell phone, I'm an AT&T user yada yada yada...
But they are unable to help me because they are USA support and I need Canada support. They don't have an 800 number to give because it just redirects back to the US and since the phone is not a US phone they will not support it.
Finally still keeping my cool and stating the obvious to them I finally had enough and requested escalation. Senior level was baffled that I found a way to get Froyo. It truly blew their mind. They were supposed to call me back but still haven't.
I'll give them till tomorrow and try again.
Anyone else have any help/suggestions for me?
I would greatly appreciate it since I'm stuck borrowing a loaner phone through this mess.
Seriously if anyone has any suggestions please speak up, thanks...
ccrows said:
Well don't know if this proves that it's internal SD but I just flashed "I9000UGJH2" on my phone with Odin.
It went into the recovery screen on it's own and I noticed this on the bottom "e can't mount /dev/block/mmcblk0p1"
I still chose reboot and now I can make it to the Samsung "S" with startup audio but now the phone stays black on the screen and the "menu" and "back" buttons stay lit up...
Click to expand...
Click to collapse
The /dev/block.mmcblk0p1 error is actually the way the system tells you that the SD card has gone bad. Which means you need a new motherboard (new phone), since the card is built into it. Your only option is to send it into Samsung to get repaired/replaced. Regardless of what you did to your phone, its besides the point. The phone is defective and they should repair it free of charge. But Samsung is still denying they produced a lemon phone to begin with. In truth they should be all giving us refunds as no fix I have heard of has permanently fixed this phone.
Yeah, got the same issue as all of you....
and Yeah... I'm at the US and Called SAMSUNG CANADA SUPPORT....
They just told me they won't fix it cause i'm using it at the US...
so what know? any suggestions on how to send this freaking phone to repair?
I hate this... I'm a freaking mad customer... I hate SAMSUNG and both CANADIAN and US support centers.... FAIL FAIL FAIL....
Don't buy Samsung... if it fails... they won't help you....
I do sympathize with those Americans who have this problem (I had a dead phone also), but look at it through Samsung's eyes. They sell different products to different countries. The U.S. version of the phone does not have FroYo yet, so when a customer calls saying that their phone dies when they update to FroYo, they say, "how can this be our problem when we have not released FroYo to the states yet?"
Here is a direct # to the service center here in Montreal, 1-514-738-8333
Samsung - Service Absolut
3391 Griffith Street,
St. Laurent, Quebec,
H4T 1W5
Call them (Not collect) and tell them you bought the phone from a Bell store and paid Bell for an unlock code. Tell them you updated through Kies a couple of days before the phone died.
Tell them you want to send the phone back directly to them. Or, ask them if you can send the phone to someone in Montreal and if they can bring it in for you (I'll be happy to do it for you).
I have a stock version of JL2 if you want to try to flash it with Odin. I have read that some people have had some success with JL2 reviving their phones. This is the ROM Kies downloaded when I upgraded through Kies, so it is bone stock.
Here is the file if you want to try it.
Ian
Hey w98seeng thanks for your help, I have been trying the direct "easy" way by calling Samsung at Canada but no luck after 25 calls. They just keep sending me to US support, Bell Support, or any other number... like (TV support) just to get rid of me...
Well I must recognize on my previous post I was really mad and frustrated, now I've got a new phone... Yeah... Resignation all the way... so now I might be able to think clearly what to do next.
I'm going to start trying to fix it on my own with the posts I've seen on this forum, starting with the Rom you (w98seeng) provided me to see if anything of this may work... Also calling the Montreal service repair center...
Also I understand about the difference between products, but my product is Canadian... they should be able to help me if I'm calling them at Samsung Canada, I already told them I'll pay the shipment... I have a Canadian IMEI, I don't really understand why are they restricting this only through bell if it's not exclusively sold on bell, I got it from somewhere else.
I mean...
My geographic location shouldn't be something that matters... I'm a Samsung Canada Customer... What if I moved to the US?, What if I'm on a long trip?...
The problem is that SH Support is following procedures and if we don't fit into those they just let us down...
I'm not giving up...
I'm fixing this Samsung i9000m vibrant phone... One or other way.
I'll keep you posted...
Your phone is dead.
I've been through 9 of them with the same problem.
Take it back to Bell and they will give you a new phone and take your old one for free.
My personal suggestion is
Call montreal services center directly
I will be interested to see the resolution to this as I am a US resident with two I9000M's in the household. Both are 100% fine atm but if I ever have this problem I would like to know how US folks can get this fixed.
Best of luck to OP!
If any of you guys want a phone in order to service it through your Bell subscription or through Samsung Canada please http://bit.ly/eygnOb.
Thanks.
I am gonna be returning my nexus 7 tomorrow just currious has anyone been ok getting a refund from them? I seen on the reciept it says only refunds if tablet has nothing saved to sd card or pictures taken on it, would this apply to your device being sold to you faulty?
could someone please tell me what consumer rights I should quote please, ive had this problem before except it was with phones4u when they sold me a galaxy tab opened and without charger i asked for refund they told me no.....
tonyt3rry said:
I am gonna be returning my nexus 7 tomorrow just currious has anyone been ok getting a refund from them? I seen on the reciept it says only refunds if tablet has nothing saved to sd card or pictures taken on it, would this apply to your device being sold to you faulty?
could someone please tell me what consumer rights I should quote please, ive had this problem before except it was with phones4u when they sold me a galaxy tab opened and without charger i asked for refund they told me no.....
Click to expand...
Click to collapse
Do a factory refresh and there will be nothing there.
It took me forever as recovery wouldn't work I got my torch and put it on my screen it came back on for some weird reason I gave it a factory reset . Hope I get my money back, I'll wait until Google either make a hardware rev or fix non hardware issues via OTA they have kept us in the dark.
Sent from my Nexus S using xda app-developers app
I'm looking at getting this phone off a local auction site. It's in perfect condition but the owner says that "suddenly one day phone was on charge and turned off won't turn on". Is it possible for me to get it and try to fix it?
If I can get into recovery mode, how should I push a custom rooted rom onto it? Or perhaps should I download an official firmware for the S4, and push it to install via the official way of using Odin + download mode? Can't seem to remember parts of it since the last time I dealt with Odin was 1 1/5 years ago on my S3.
PS. Is download mode the same like on the s3? Ie, power button + home + volume down
EDIT. Called the seller, apparently the phone doesn't even display the samsung logo. Should I give up? Could be some hardware issue or idk.
trein91 said:
I'm looking at getting this phone off a local auction site. It's in perfect condition but the owner says that "suddenly one day phone was on charge and turned off won't turn on". Is it possible for me to get it and try to fix it?
If I can get into recovery mode, how should I push a custom rooted rom onto it? Or perhaps should I download an official firmware for the S4, and push it to install via the official way of using Odin + download mode? Can't seem to remember parts of it since the last time I dealt with Odin was 1 1/5 years ago on my S3.
PS. Is download mode the same like on the s3? Ie, power button + home + volume down
EDIT. Called the seller, apparently the phone doesn't even display the samsung logo. Should I give up? Could be some hardware issue or idk.
Click to expand...
Click to collapse
Sadly I can't offer any answers to your questions, however I can say that this happened to my phone just a few days ago as well. Mine is absolutely FUBAR. I've gone through everything I can think of short of disassembling it and trying to replace any hardware as I don't want my first attempt to be on my s4 that's still under warranty and trying to determine which piece was bad wouldn't be any more than my trial and error.
I hope someone can point you in the right direction friend.
This sound like a fraud. You have a nice paperweight. Return it if you can and dont believe the people that sells things cheap in ebay or places like that. I hope u paid with Paypal or other service that can refund u the money
Joku1981 said:
This sound like a fraud. You have a nice paperweight. Return it if you can and dont believe the people that sells things cheap in ebay or places like that. I hope u paid with Paypal or other service that can refund u the money
Click to expand...
Click to collapse
Didn't pay him yet. I will plan to meet up with him with my laptop along just so I can try to fix the phone. It should be fine as long as I can enter recovery /download. If that's the case then I will buy it from him lol. It's cash on delivery. Not pre paid =p
Hello guys,
Long story short.... I have an LG G3 D855 european version. Of course like "normal" user of any phone it has custom rom, custom recovery and root. And of course it's not a big deal to bring it to stock if you want to return in on warranty repair, at least normally it isn't. My phone after less then 2 years started to act wierd. One day it started to restarting or hanging every few minutes. It's not software fault because when I was trying to do backup from TWRP it also hanged during backup. Obviously it's hardware fault - probably motherboard. Problem is.... how the heck am I supposed to bring it back to stock state when it's hanging every few minutes? What I did was to try to flash stock firmware via LG FlashTool. Operation started well but of course on about 15% phone hanged.
So current situation is:
- every time I power on phone it just goes to bootloader mode
- no way to see what firmware is actually installed (or is it rooted)
- no visible sign of TWRP recovery (most probably it isn't even there now)
So my question is:
1. Can I send it in this state to warranty repair?
2. If yes, what should I wrote in problem description so they don't suspect that is my fault anyhow? Actually it isn't - it's hardware fault, but they can't see software modifications.
My suggestion is to write that phone started to hang or restart every few minutes, so I tried to do factory reset and it restarted during this operation and after that it starts in bootloader mode every time. Do they buy it? Or should I wrote something more reliable? Or do something more with phone before I send it to warranty.
Hi,
Depends on where you live. I live in The Netherlands, here we can send an item in under "warranty" (even in your case) and the manufacturer has to proof the problem is your fault....
even if they find out you rooted it & stuff. (but they will not bother)
I have never seen a device send back/refused because of this. (I work @ a major retailer)
and for the problem description... just say, it doesn't work... I'm just a customer... (I have no technical knowledge lol )
but if you live outside of the EU, I guess laws are more in favor of the manufacturer.
Well.... I live some close to you (Poland) so I guess EU laws applies here in the same favor as in Netherlands. Thank you for your reply, I'll just send it and make myself as stupid simple customer as possible
debruin89 said:
Hi,
Depends on where you live. I live in The Netherlands, here we can send an item in under "warranty" (even in your case) and the manufacturer has to proof the problem is your fault....
even if they find out you rooted it & stuff. (but they will not bother)
I have never seen a device send back/refused because of this. (I work @ a major retailer)
and for the problem description... just say, it doesn't work... I'm just a customer... (I have no technical knowledge lol )
but if you live outside of the EU, I guess laws are more in favor of the manufacturer.
Click to expand...
Click to collapse
booboss said:
Well.... I live some close to you (Poland) so I guess EU laws applies here in the same favor as in Netherlands. Thank you for your reply, I'll just send it and make myself as stupid simple customer as possible
Click to expand...
Click to collapse
I had the same problem as you...
I've send it for reparation ...
2 weeks later get it back with new motherboard and a stock v30n mm....
I've downgraded to v30b...root it
and I'm back to business.....
EDIT: Living in Netherlands...
Sent from my LG-D855 using XDA Free mobile app
If you can't access it to unroot the phone and your motherboard died, so the people in repair shop can't either. Similar thing happened to me 2 months ago. Was rooted, the motherboard died. I couldn't do anything on the phone (including connecting to PC). They couldn't check if I had root or not, so they just put in the new motherboard with the warranty.
You should try send it to warranty shop, you don't have anything to lose. It might get repaired under warranty. If not, it's not if you are going to jail or something. They will just return you the phone as it is.
Hi Guys , I would appreciate if anyone could help.
I have a V20 Taiwan model since November .
The WiFi suddenly does not turn on anymore .
When I click the switch the screen just stays at 'turning WiFi on' and does nothing .
I have reset the phone 2 times and no difference .
Is this a common issue with this phone . I would really appreciate any help.
The phone e has never been modified or rooted .Etc.
Everything is original.
Cheers
I didn't see any other people report this kinda issue. I guess there's an issue with either the wifi driver (aka radio) or the hardware itself. You should try flashing the ROM again. If that doesn't help, you've had to send it to the service center for hardware failure.
I have the exact same problem... Sending it back for repair.
@bazzazz, @Frayday
Reviving an old thread because mine is showing same WiFi problems after seven months. Resetting to factory / flashing default ROMs doesn't solve the problem. Just wanted to know if both of your phone's could be repaired by the LG service centre. What did they say?
parthabhatta said:
@bazzazz, @Frayday
Reviving an old thread because mine is showing same WiFi problems after seven months. Resetting to factory / flashing default ROMs doesn't solve the problem. Just wanted to know if both of your phone's could be repaired by the LG service centre. What did they say?
Click to expand...
Click to collapse
Mine was purchased from DWI . Hong Kong . Sent it back and was told that it could not be repaired. They sent me a new phone .. But here we are again 1 year later and having issues with severe lag and overheating . Not a great phone by any means . I will be Going back to Xiaomi real soon ..
Interesting, I too bought mine on DWI... I sent it back for repair. They said the unit was faulty and a new one is supposedly on the way. I wonder where they get the phones from. Maybe they are refurbished phones?
Thanks to both of you. I bought it online from Amazon India from a seller of repute, at 50% discount. It seems that they were selling refurbished units without proper quality checks. I bought this phone basically for using as a music player and easy photography (without carrying a DSLR) and this was never used as my daily phone. Now it seems that I have to limit the use for camera and music only. Very very dejected. Further the phone was never elevated from Nougat 7.0. God knows when 8.0 will arrive. Never going to buy LG again.
parthabhatta said:
Thanks to both of you. I bought it online from Amazon India from a seller of repute, at 50% discount. It seems that they were selling refurbished units without proper quality checks. I bought this phone basically for using as a music player and easy photography (without carrying a DSLR) and this was never used as my daily phone. Now it seems that I have to limit the use for camera and music only. Very very dejected. Further the phone was never elevated from Nougat 7.0. God knows when 8.0 will arrive. Never going to buy LG again.
Click to expand...
Click to collapse
Hello, sorry for my late reply. They actually fixed it and it has been working fine every since. Oreo is running smoothly too! I actually love my LG V20... it has everything I need, including removable batteries (not ready to give that up yet, don't want to carry a powerbank with me or wait 30 minutes for my phone to charge a bit. Swap the battery and ready to go!)
Frayday said:
Hello, sorry for my late reply. They actually fixed it and it has been working fine every since. Oreo is running smoothly too! I actually love my LG V20... it has everything I need, including removable batteries (not ready to give that up yet, don't want to carry a powerbank with me or wait 30 minutes for my phone to charge a bit. Swap the battery and ready to go!)
Click to expand...
Click to collapse
I got it repaired in June,2018, free of cost as the phone was still in warranty. The service personnels were good and they changed the hardware, probably the motherboard within 3 days as the same was not in their stock. Note the same is running well but sadly no Oreo update in India yet. And I doubt Oreo will ever come to India. I will continue to use my phone as Music player and non DSLR camera.
If I flash the original kdz file, the warranty is still valid?
Does the date appear when kdz was written?