Database Users

Volume keys beneath the cover falling apart

I've been using the HD for two months, and the volume keys beneath the cover appear to have their plastic falling apart, revealing the tiny electronic parts underneath.. anyone else encountered it?

cytokine said:
I've been using the HD for two months, and the volume keys beneath the cover appear to have their plastic falling apart, revealing the tiny electronic parts underneath.. anyone else encountered it?
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I'm also having the same problem. I been using my HD for around 7 months though. The volume down cover cracked and after awhile, the whole cover fell off. I wonder if this is a defect and will be covered by the warranty.
It's strange, but I find the button feels better without the cover. You get a sort of click when you press on it without the cover.

mine did the same after a week, Still works fine though!

Same here had the HD for 7 months, though I think mines related to using the stylus on the vol down button when entering bootloader mode.
Still works fine though.

Did anyone find out if this is warranty repairable? My volume down button came off after 4 months. I'm just concerned about the resale value!
I pay for Orange Care, so I think I can pay £15 for a replacement, but don't see why I should!

I´ve same issue with volume up button but also still working because there are some parts of it still there.
Don´t know if warranty is covering but I wanna know!

Guru Meditation said:
Same here had the HD for 7 months, though I think mines related to using the stylus on the vol down button when entering bootloader mode.
Still works fine though.
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Click to collapse
i second that.
my buttons rubber got demolished by using a fingernail for getting into the bootloader ...

My internal down volume button is also gone leaving the round brass contact exposed. Still works but yes horrible that it has happened.

Did any of you guys try warranty repair through HTC? The cover under mine has also cracked, which for me means it doesn't have that clunk positive feel and I'm just wondering what the process will be.
Thanks,
Jon

Same issue..
I never expected such an expensive HTC phone to have such basic build quality issues ..
Have placed a complaint with HTC support, trust they would be able to help.
Thanks...

ditto..
mine has also fallen off on the vol down button, no problem as it still works, but like it mentioned, would be worth checking out if its reparable under the warranty before it expires (do we get 1 year faulty parts?)

Well I phoned HTC today and their initial argument that if the button is broken due to usage then the warranty is not valid - Eh? I can't see how that's any kind of defence. Looks like they're trying to bypass the devices having to be of merchantable quality and/or fit for purpose.
They also had not heard of any other volume buttons breaking - whether that's true or not who knows.
I'm sending the phone in tomorrow, for an assessment so I'll update how it goes.

Feedback
jontelfer said:
I'm sending the phone in tomorrow, for an assessment so I'll update how it goes.
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Click to collapse
Any news from HTC? The rubber on my volume up buttons has broken away. This looks like a design fault on behalf of HTC... We should get together to let them know they've got a problem...

My VolUp button also is failing but - the internal(the one under the back cover) is kinda soft and it has its middle pushed in... now my VolUp button is hard to press cuz the outer button (the plastic with back cover) pushed the internal in a bit!!! Since I listen to musid a lot with my Touch HD its a pain to always push the VolUp button!! glad that you have the onscreen buttons!!
oh and about the construction : my HD fell out of my hands today from about a meter high - landed on the floor which was full with little pieces of sand, and slided a bit!! now I have some nice little holes on the front cover on the right top (opposite to the Vol buttons) !! glad that my screen had a screen protector , otherwise my screen would be just f***ed up!! (when I picked up the phone the whole screen was with little pieces of sand - like sandpaper-- I just wiped them of plugged my headphones back in, and everything worked like it did before the fall)

I have the exact same problem. The plastic / rubber on my volume down key has disappeared leaving the microswitch exposed and the volume down not feeling as good. It still works though.

Well my initial call with HTC was very negative - saying that if it's damaged due to use then I'll have to pay. I sent it off to be assessed anyway, good news was that they sent it back repaired by return post. Couldn't have been more pleased.
Well worth sending off.
Jon

Both my Up & Down Volume Plastic is gone the Up Still Works but the Down the Little Brass thingie fell off :-( HTC wants $300 to fix!
what should i do?

Me too......
Just when I was about to sell my HD, (a new LEO is on its way) my down volume key began to fail. Exactly the same peeling off the internal microswitch.
Where did you get yours repaired?
Mine was bought free.(Spain)
Regards.
:-(

If your phones are out of warranty and want to do a self repair, here is the part (used) on Ebay (170408817615) for sale. I have looked high and low for months until I finally found it. The guy says he has 237 available.

tacginc said:
If your phones are out of warranty and want to do a self repair, here is the part (used) on Ebay (170408817615) for sale. I have looked high and low for months until I finally found it. The guy says he has 237 available.
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IMHO this reference shows an HD part not related to the volume keys.
Not to mention the price......
Regards.

Screen No longer works.

I think I broke my screen, not by cracking the glass but by ruining the connection from the keyboard base to the screen. My phone fell from high up and the metal shield around the screen portion of the slider is looser but that's it. The phone boots still and the keyboard lights up and all the buttons respond. However the screen does not display anything. Do you think this is salvageable and if so where can I get individual parts for the shift so I can fix it myself? Thanks.

johnyardavid said:
I think I broke my screen, not by cracking the glass but by ruining the connection from the keyboard base to the screen. My phone fell from high up and the metal shield around the screen portion of the slider is looser but that's it. The phone boots still and the keyboard lights up and all the buttons respond. However the screen does not display anything. Do you think this is salvageable and if so where can I get individual parts for the shift so I can fix it myself? Thanks.
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I guess it depends on how much you know about assembling phones...I'm sure you could find the parts on ebay or a like of..if not just send it to sprint for a refurb and say you dunno what happened..then if they try to charge you..own up and pay or play dumb and say it got damaged in transport or somethin..id go the route of sending to sprint..just cause I'm sure the parts are semi-expensive and the know how a little more than id like to learn
Sent from my PG06100 using Tapatalk

I'd take it to a Sprint store that can do repairs
Sent from my PG06100 using XDA App

Thanks for the suggestions guys

I had a portion of my screen go out and took it in and they replaced some parts. It may be as simple as the cable slid out
Sent from my PG06100 using XDA App

All capacitive buttons just stopped working today.

Just today my housemate's T mobile vibrant, the capacitive buttons on the front stopped working, the back light comes on, but the buttons do nothing when pressed, I tried doing a factory restore and they still didn't work. So I restored the nandroid I had just made.
Any ideas on how to get them working again, I think I might try a bit of surgery tomorrow morning. But any help would be GREATLY appreciated, I am a bit newb on Samsungs as my handsets have been all HTC, so hopefully I don't make it worse.

calm down, i think i have good news!
2 months ago i read a topic here of a guy who bough a used phone with exactly the same problem. he flashed through odin stock 2.1 and everything came back working. you should give a try

OK I will try this tomorrow... thanks for the suggestion...

power off phone
pull out battery
GRAB THIS STUFF : http://forum.xda-developers.com/showthread.php?t=1047087
turn on odin
attach phone to pc with usb cable
now while holding down both volume buttons put battery back in.
now you should be in download mode and go back to stock with odin from here!
make sure u put the proper tar file in pit and the .pda file in pda in there proper places on odin and ur set to go.
Enjoy and also make sure u have the proper samsung drivers

infestedd said:
calm down, i think i have good news!
2 months ago i read a topic here of a guy who bough a used phone with exactly the same problem. he flashed through odin stock 2.1 and everything came back working. you should give a try
Click to expand...
Click to collapse
Ha I remember it was funny
Sent from my GT-I9000 using XDA Premium App

Still not working
I flashed back to stock through ODIN and the capacitive buttons are still not working. Any other suggestions?

really strange... since these buttons and the screen are the same digitizer piece, i THINK if there is no software solution, you will need to replace the digitizer. on ebay you will find it for 20 dollars, not expensive but you will NEED an professional to replace it, believe me, i tried and its hard as hell.
But, if you have money to spend... you can buy the lcd+digitizer set and replace yourself, for about 130 usd

I have replaced my screen on my vibrant and buttons are separate piece of hardware tapped to the screen
Sent from my SGH-T959 using XDA App

gun said:
I have replaced my screen on my vibrant and buttons are separate piece of hardware tapped to the screen
Sent from my SGH-T959 using XDA App
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I am guessing that the connector might have come loose, I will have to do some surgery on the Vibrant tomorrow to check it out. I am guessing that because none of the buttons work it is going to be a connector, and going by a tear down video i just watched I am hoping that this means I won't have to go through the whole screen removal thing, cause that looks long and arduous!!
Hopefully it's just a connector!!!!

hmm sounds like driver/firmware issues. the capacitive buttons actually have seperate firmware. did the owner of the device try updating screen drivers/firmware via operator codes or using an app like sgs toolbox etc? i'm using miui so i can't give you instructions on how i fixed the problem for myself when i accidently tried updating screen firmware. but i will say ODIN didn't do squat for me. if you have an app like sgs tools/toolbox on that vibrant find the operator code for maintenance/tech and screen firmware and try updating/reverting and see if it fixes the issue. Ben about 4 months otherwise i'd be more specific sorry.

boystuff said:
hmm sounds like driver/firmware issues. the capacitive buttons actually have seperate firmware. did the owner of the device try updating screen drivers/firmware via operator codes or using an app like sgs toolbox etc? i'm using miui so i can't give you instructions on how i fixed the problem for myself when i accidently tried updating screen firmware. but i will say ODIN didn't do squat for me. if you have an app like sgs tools/toolbox on that vibrant find the operator code for maintenance/tech and screen firmware and try updating/reverting and see if it fixes the issue. Ben about 4 months otherwise i'd be more specific sorry.
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Nah her phone was in her bag, she pulled it out and the buttons were not working. She doesn't know how to update or anything, and no one had tried updating or anything for 5 months.
Samsungs are so different to HTC, which is what I use that I am struggling to get my head around the different methods of doing stuff on it. I will try to find some drivers or something and go from there. Stupid Samsung releasing so many different versions of the Galaxy S!!
The big issue is that the Galaxy S here in Australia is so different, and the owner of the phone is visiting from America, so it's the Vibrant, so I basically gotta find out info myself, not sure anyone in Australia can help!!!

Is this the thread you are talking about... I am not sure on how you used the code to fix the problem...
http://forum.xda-developers.com/showthread.php?t=854725
I entered the code into dialer and the info was given to me:
Phone's Touch key FW version :0xd
Part's Touch key FW version: 0xd
I pressed the "Touch key FW update" button and it did it's thing telling "passed" at the end but still no love on getting the keys working again.
The lights for the keys all work, but they buttons do not actually do anything... sigh...

to get to those buttons you have to separate digitizer from LCD and this is the hardest part to do since they are taped together. I used hair blower to heat it up and slowly I mean very slowly was pulling them apart. At one point I almost gave up but next day tried again and it came apart.

gun said:
to get to those buttons you have to separate digitizer from LCD and this is the hardest part to do since they are taped together. I used hair blower to heat it up and slowly I mean very slowly was pulling them apart. At one point I almost gave up but next day tried again and it came apart.
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Click to collapse
OK so fixing this is beyond me and no one in Australia has the Vibrant to get parts from....
sooooo.... Is there anyone on here who would be willing to fix this for me? I am prepared to pay!!! Let me know if there is anyone who wants to have a look at this, cause my chances of getting this done in Australia is quite low!!!

I have taken apart quite a few various phones to replace digitizers and such. From experience I can say that even if all the parts are able to be separated with heat they will never go back together quite as good as stock. Also if you do this please do not use a large heat gun as they will get waaay too hot. we have heat pumps with a temperature adjustment that we use here. The lowest setting they have is 100C. I generally set them at 150-175C to remove digitizers.
seeing as how the entire assembly for this phone is around 130 why doesn't she just get a new one with her insurance if she has it? The deposit on an insurance claim for T-Mobile is 130 for me so it is the same financial investment either way.
If she does decide to repair the phone when she gets back to the states I would be willing to help. I do repair various phones and whatnot regularly although most of what comes through here are iPhones (idiot phones). i am in Chicago, but we regularly have phones and laptops shipped to us to repair.
I only found this thread because my buttons just stopped working. A reboot brought them back though.
I hope all works out for her either way.

Ordered new button things from ebay and watched few videos on dismantling and repair of the vibrant then repaired it myself.
All good now! Everything works 100%
Sent from my HTC Desire using Tapatalk

bunnybash said:
Ordered new button things from ebay and watched few videos on dismantling and repair of the vibrant then repaired it myself.
All good now! Everything works 100%
Sent from my HTC Desire using Tapatalk
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Do you have the link for the videos? Im having the same issue.. i removed the back cover to replace the camera and now my buttons dont work. but everything looks fine.. not sure what happened.

df186 said:
Do you have the link for the videos? Im having the same issue.. i removed the back cover to replace the camera and now my buttons dont work. but everything looks fine.. not sure what happened.
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Odds are that bunny won't respond back due to the his last post was August lol.
Its not hard at all I saw a couple of vids on disassembling the vibrant and the touch keys are easy
I think if you Google" install ffc on vibrant video" it should pull up

Lol.. thanks for the reply... I figured it out . Ribbon was cut slightly.. replaced it and now good as new
Sent from my SGH-T959 using XDA App

Replace lcd screen or motherboard?? Maybe? Maybe not??

Ok this one goes out to all you cool smart guys out there. I currently have two mt4g's. One is working perfectly fine with the "bad screen", as they call it, and the other is bricked, or no it has a failed pu is what someone told me, but it has the "good screen".
Anyway while just minding my own business on the internet one day I came across a video which shows you how to replace a lcd screen in a mytouch 4G! I was hooked. I could do this I said, it looked so easy! Sure you need some patience, which I got btw. So I was determined to do this, even ordered the tools from repairsuniverse. So about the fourth time watching the tutorial I began to wonder if it would be possible to just swap motherboards instead of disassembling all the way to the screen. Mostly because I still need a heat gun so i could remove the digitized then lcd screen.
So i guess my question is will swapping motherboards solve the pu problem in the mytouch with the good screen? And while I got you here has anyone ever replaced there lcd screen?? Is it worth it??
Sent from my HTC Glacier using XDA Premium App

Yes, if you put the good motherboard in the case with good LCD, you'll get one good phone.

Thanks for the response! This will make the job so much easier

repair options
sorry to piggyback you post but i had a similar question....
a friend of mine is giving me their broken mytouch 4g. it was working perfect but then she dropped it on her kitchen tile (bottom right corner hit i'm told) and now it will not turn on at all.....no cracks or anything, just a scratch in the corner. she says she tried a new battery and tried plugging into AC but no lights, nothing.
i've taken apart enough phones so once I get it i'm not afraid to do some swapping of parts.
my question is, those of you who have worked on this model, any indication where you think would be the problem? i'm hoping the lcd/digitizer is fine since its not cracked but we'll see....and i figured maybe i would just need to do a motherboard swap worst case? is there any other components you think could be shot after the drop? from what i've been able to find its just the 1 main mother board , correct? (meaning there is not 2 parts)
thought MAYBE i'll get lucky after opening it up, and verifying all the cables that possible some cables got jarred loose and thats why it wont respond but not holding my breathe on that.
thanks for the help!

Way to wake up device except power button?

Anyway? My power button almost stuck inside n i dunwan press it too much. Use taptap app in my droid razr but xoom doesnt have the proximity sensor

maybe you need hardware modification...
if you similiar with pcb layout.
or just buy from ebay for $35.

i m not good in hardware modification.. =(
cant i just install something so that i can wake it up with volume keys / any other sensors?

some roms (like the CM9-Rom for the wifi-xoom) supposedly let you unlock your xoom with the volume-rocker.
Apart from that, you can wake your xoom with a bluetooth-mouse, a bt-keyboard might work just as well (and maybe usb-mice/keyboards too)...
@hardware modification: Are the PCBs for the power-button available anywhere? from the ifixit teardown it seems rather easy to access that pcb, but I can't find any shop that sells one.

The widget locker app has the option to use the volume keys to wake. I found strangely, it works sporadically at first, but works pretty well after awhile...

Link to market?

You can try casesensor, cover genie , apps that open the screen with lightsensor but they don't work in dark
Sent from my XOOM 2 ME using Tapatalk

llama-power said:
@hardware modification: Are the PCBs for the power-button available anywhere? from the ifixit teardown it seems rather easy to access that pcb, but I can't find any shop that sells one.
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Click to collapse
actually,its just make a jumper to powering xoom.
its not easy,but i believe it can be done
about pcb/mainboard it hard to get.
i found at ebay for $175 w[working fine]
$75 for as is.

mdcykkk9 said:
You can try casesensor, cover genie , apps that open the screen with lightsensor but they don't work in dark
Sent from my XOOM 2 ME using Tapatalk
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Click to collapse
Thanks but as I know these apps drains many battery.. m i right? N i never use case with my xoom

Widget Locker from Teslacoil software will allow that like it was said. Just search widget locker in the market. You can't miss it. And its the best lock screen. Put Widgets or whatever you want on your lock screen.
Sent from my Microwave using Tapatalk and super heated water molecules

kromoxs said:
actually,its just make a jumper to powering xoom.
its not easy,but i believe it can be done
about pcb/mainboard it hard to get.
i found at ebay for $175 w[working fine]
$75 for as is.
Click to expand...
Click to collapse
I was talking about the little pcb that houses the power button and has the terminal for the volume-button-assembly, not the "mainboard" with all the processors, memory, etc. on it. I'd suppose that it shouldn't be THAT expensive...
(image on ifixit.com I'm talking about the board with 326-0 written on it)