Lost mytouch 4g - myTouch 4G Q&A, Help & Troubleshooting

Have no phone anymore just trying to find out what my deductible would be for mytouch 4g.

montoya.brandon said:
Have no phone anymore just trying to find out what my deductible would be for mytouch 4g.
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typically 100.00. But if you feel it is lost or stolen you'll also need to submit a police "stolen item" form.

Mine is $120 through asurion.
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Related

Brand New HTC HD2 for Evo

Hello,
I have a brand new HD2 and want to trade for an Excellent Condition EVO with a Clean ESN. I will do this with anyone who lives in Atlanta,GA and will not ship, it has to be a meet and trade.
If interested, please reply to this thread.
Thanks
I dont think that this is the place for this to be posted...
Craigslist is the way to go
Sent from my gingerbread evo 4g
I'd trade ya but I'm in Arkansas
jm5503 said:
I'd trade ya but I'm in Arkansas
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If you want, we can ship it, but that is if I can't find someone to deal locally.
gokuman56 said:
If you want, we can ship it, but that is if I can't find someone to deal locally.
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That's fine
That sucks I was just in the area, I'm back in good ol Missoura now.
May be difficult to find a lot of takers, since the user would need T-Mobile instead of Sprint.
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Yeah, that's true, anybody want to trade, I guess I can ship because no local offers..........................
why would anyone do this????
sell evo on craiglist for $250
get HD2 for $100
or sign a new contract on tmobile and get wp7 for $50
Again ill trade u sir.....
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Ok, Cool, I am sending a PM
Ok.....
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MT4G warranty

So I'm confused as to how the warranty works for the mytouch. I've read a few things about the t mobile warranty but looked in the handbook that came with the phone and it said that there was no such warranty. How long are the htc and tmobile warranties and which do you think is easier to claim? I read that the t mobile one allowed you to keep your phone which would be preferable. Btw I'm trying to replace my phone because there is dust under the screen. Thanks for any information.
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HTC charges freight one way and turns warenty work in a week or so. T-Mobile is an online claim Co. They charge 75 if you don't return the phone, least that's what they told me when I swapped out my wife's g1 for a g2 after she dropped it and broke the screen. There was also s 100 dollar deductible for the swap but it beats a new contract ...
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knothead said:
HTC charges freight one way and turns warenty work in a week or so. T-Mobile is an online claim Co. They charge 75 if you don't return the phone, least that's what they told me when I swapped out my wife's g1 for a g2 after she dropped it and broke the screen. There was also s 100 dollar deductible for the swap but it beats a new contract ...
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Do you know how long the warranty for t mobile is?
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Jacezo said:
Do you know how long the warranty for t mobile is?
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1 year.
Tapatalk

Mytouch 4g replacement

Hello, I traded my vibrant for a mytouch 4g on craigslist this week and I noticed the colors seemed really dull compared to my vibrant. Although I realize the vibrant has a much better screen, I have become aware of the bad displays that a lot of mytouchs have. My question is can i get a replacement from tmobile or am i stuck with this screen?
Since you didnt buy the phone from tmobile, you'll be able to replace it but not for free. You will have to pay a deductable.
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The only phone u can replace or even talk to T-Mobile about is the one u purchased from them...phones bought on eBay/Craigslist/anything else won't work....its the phone u put insurance on
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coupetastic-droid said:
Since you didnt buy the phone from tmobile, you'll be able to replace it but not for free. You will have to pay a deductable.
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oh i see. any idea what the deductible might cost?
coupetastic-droid said:
Since you didnt buy the phone from tmobile, you'll be able to replace it but not for free. You will have to pay a deductable.
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What I think that couptastic was referring to was that HTC provides warranty service on their products. They're easy to deal with and straight forward with you.
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Just some [Q] about T-Mobile.

I've recently notice dust under my screen and at first I just ignored it but it has gotten worst over time. Now I've had this phone since July (2011) that makes it under a year so I can still have a warranty exchange right? Now would they replace it with a mytouch 4g or would they offer me other types of phones like a mytouch 4g slide? My other question is if they offer me a different types of phones which ones should I not fall for and which ones should I think about I really like the mytouch 4g cause of development so I hope they just replace it and is it better to call or go straight to the store what would be faster? Thanks!
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I'm not sure that dust under the screen would warrant for a warranty exchange. Anyways, warranty exchanges are for same phone only. I've tried asking for a different phone when I had a Blackberry since I had so many problems. I think I had a good 4 or 5 exchanges in the first year I had it.
nope, actually, a lot of times they offer you a different phone, saying that their MT4G's are "out of stock".
this is just my opinion but,
MT4G Slide: good
LG G2X: eh good enough, your choice if you want a duo core, then choose that
Samsung Sidekick: DEF no way
Samsung Galaxy S: NO WAY, MT4G OWNS THE GALAXY S
HTC Sensation: if you're lucky, then of course, TAKE IT!
hope this helps... those are the phones i've heard of before being a replacement for the MT4G.
Thanks! now I have an idea. Also would it be free for a warrenty exchange?
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j0e_ahm said:
Thanks! now I have an idea. Also would it be free for a warrenty exchange?
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should be
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j0e_ahm said:
Also would it be free for a warrenty exchange?
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Yes, warranty exchange is free, BUT you have to pay for the shipping and handling. If I remember correctly, it's $9.99 for 5-7 business days -or- $19.99 for 2-3 business days.
They can be jerks at customer service so be mindful.
They told me that they'd waive the shipping fee because my phone broke within 30 days of buying it.
I've only had the phone for 4 total months now since the original purchase and I'm on my 4th one because the warranty phones are all refurbished junk that someone else sent back. And they are still trying to charge me the $20 shipping fee on each one, after saying they've waived it.
The last one I got was broken out of the box. Had to do a factory reset just to get it to power on. I sent it back, and now they want to add another fee for not accepting it.
When you ask to speak to a customer service supervisor, don't believe their BS story about how their manager just walked into a meeting and they'll call you back. It's a lie. I've asked for supervisors 3 times in this process at various times of the day and amazingly....each time the supervisor had 'just walked into a meeting' like it was being read off a script.
None of them ever called me back.
So they will lie to your face. Don't take any of the BS from the customer service reps. Tell them your phone is unusable because of poor manufacturing and that you're not going to accept anything other than a replacement. Then be aware that you will NOT get a new MT4G. If you stick with the MT4G you WILL get a refurbished POS.
Wow thanks now I'm having second thoughts. I went to the t mobile store instead and they where nice about they said they would replace with a other my4g and said it would be new but I know that's bs now.
Also do you really need to unroot your phone? I just have the stock Rom with non apps that require root permissions? I've heard of people just returning it like that with no problem just want verify. Thanks
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j0e_ahm said:
Wow thanks now I'm having second thoughts. I went to the t mobile store instead and they where nice about they said they would replace with a other my4g and said it would be new but I know that's bs now.
Also do you really need to unroot your phone? I just have the stock Rom with non apps that require root permissions? I've heard of people just returning it like that with no problem just want verify. Thanks
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If you can get it unrooted, then its best to unroot. I had a failed eMMC chip once, coundlt unroot it, but they still gave me a replacement
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Last couple of times I called and asked for a different phone they offered the pink sidekick :/ I said screw that and hung up right there haha
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Nicgraner said:
Last couple of times I called and asked for a different phone they offered the pink sidekick :/ I said screw that and hung up right there haha
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Lol too funny!!!
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Got my new mytouch 4g today
And first thing I did was root the s#*@ out of it
By the way shipping and handling was only 5bucks and they did have a mytouch 4g in stock too bad it has the bad screen and bad chip again!!!! :/
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Selling Evo 4G

Hey guys, Im selling my Evo 4G with Otter case and rooted mint condition only selling because I have switched carriers, Anyone interested I am in NYC but can mail it out, Please TEXT me or email me, Paypal preffered. 914-619-1157 (200$ OBO)
You will likely have more successful in the xda marketplace. People in this particular forum likely already have the evo.
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Whoaaa 200? They're free at sprint and around 150 on Craigslist. Slow your roll...
Sent from my HTC Evo 4G powered by Chuck Norris on a power bike.
Yeah 110-140 is the going rate now.
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qccoles said:
Whoaaa 200? They're free at sprint and around 150 on Craigslist. Slow your roll...
Sent from my HTC Evo 4G powered by Chuck Norris on a power bike.
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The Evo4g is only free at sprint with a 2 yr contract otherwise its $449.99 the Evos on craigslist on my area for "mint" or "like new condition are running $200 - $300 and the ones less than $200 are flashed to other carriers and/or have bad ESNs. Plus when you include his otterbox ur looking at like 175$ for the phone and $25 for the used otterbox and if the $200 includes shipping that's not a terrible price for a "like new" evo off contract better than paying 100$ for a refurbished phone only thru asurion unless you get lucky and get the 3d, since for 100 more dollars you're getting the phone a 2nd battery, charger and case, and more than likely the stock SD card as well
Sent from my iCS'd out EViL4G, soaking in a bowl of Ramen Noodles
Yeah what they said above your best bet is marketplace or even Craigslist.
Off topic : Nice user name I've seen a few cb7 done up right
Sent From my Verizon powered Evo 4G!
Price isn't great but its fair. I just picked one up off of craigslist in my area for 100, but i had to change the housing cuz of the scratches and dings.. luckily I had a smashed EVO laying around
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JDM Civic EG8 said:
Yeah what they said above your best bet is marketplace or even Craigslist.
Off topic : Nice user name I've seen a few cb7 done up right
Sent From my Verizon powered Evo 4G!
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You have your Evo 4G on Verizon?? CAn you private message me.
cb7tuner93 said:
You have your Evo 4G on Verizon?? CAn you private message me.
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Lol, I fell for this to a few weeks ago. He's not really on Verizon, he's just force roaming on their network. If you look in the development section for the evo you will see a thread about PRL's. That is what he is talking about.
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monkeychef said:
Lol, I fell for this to a few weeks ago. He's not really on Verizon, he's just force roaming on their network. If you look in the development section for the evo you will see a thread about PRL's. That is what he is talking about.
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I really should change my signature I get alot of pm asking about it haha. Dont want to lead people on
Sent From my Verizon powered Evo 4G!

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