[Q] Kindle-Fire warranty policy? - Kindle Fire General

Well, I'm the most clumsy guy I know. I had a rooted kindle fire (Burrito-Root), which I then un-rooted out of fear I'd break it an have no warranty. I do still have Android Market, and android Market only apps installed. Do I have my warranty back, or is that not allowed? I checked with root checker, and I don't have root access. Basically, what are they warranty conditions. Is mine gone for good? I don't know where else to look.

http://forum.xda-developers.com/showthread.php?t=1410766

As long as you bring it back to stock before sending it in, you should be fine, it's unlikely they have a way of telling if you have been rooted or whatever.

Related

Root Or Not?

Should I root and void my warranty? Anybody have experience getting a Unlocked phone repaired?
This message was deleted by its author
I havent heard of a single person being rejected because of their bootloader being unlocked as of yet. Also swetland did say they are working with HTC to remove the warranty void.
I rooted my g1 and had a blast. But I found myself flashing roms constantly. You can never settle and there's always a new rom just around the corner. It was fun for several months but I got burned out finally and it was a relief when I got a mytouch. I kept it stock and was really happy with it. I don't plan on rooting the nexus. I think android is an awesome system the way it is, and I enjoy waiting for ota's now. I can tether, get MT apps. For me rooting just doesn't add a lot to my personal experience. This phone flies even without properly utilizing its ram. Although after all of the heartbreak from anticipating countless sense ui Roms on the g1 that were never completely usable I admit Im curious about sense on the nexus. But android 2.1 is the best ui on a mobile device in my opinion. We'll see if that changes with iPhone 4g. Incidentally, I love the competition between the IPhone and android. The consumers are the real winners!
+1 I'm keeping it stock & enjoying this great ui for now! What tether r u using...pdanet?
I am keeping the stock rom too....
At least it is not sluggish like all previous htc phones stock rom
don't intend to root it unless i got really bored of the stock rom.
Initially wanted to root to tether, now i am relying on Pdanet...
Does anyone knows if rooting will allow faster tether?
I'm using pdanet and loving it. Couldn't have possibly been any easier to set up
PDANet is very cool & easy to use! Only issue is after 14 days, you can't access https sites (only if you buy their app)!
galaxys said:
PDANet is very cool & easy to use! Only issue is after 14 days, you can't access https sites (only if you buy their app)!
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Wow my friend mentioned something like that but i didnt believe him. If its under $15 I guess I'm buying it.
DMaverick50 said:
Wow my friend mentioned something like that but i didnt believe him. If its under $15 I guess I'm buying it.
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2X that...Purchase full version ($29). Still worth it if u do a lot of teathering & don't want to root yet.
Now that's all nice and dandy keeping it stock - for those who can. But what about those of us who have to root the damn thing?..
I ordered an N1, and I would have gladly kept it stock, at least initially, to keep the warranty. However, since google are lazy or just plain don't give a damn, there are no hebrew fonts installed by default; so in order to read SMS's being sent to me, not to mention hebrew webpages, I must root the phone right from the start. Now it is simply unfair that I'll void my warranty just to get my language showing... So if indeed the warranty void would be removed, it would just make my year
jay_zhead said:
Now that's all nice and dandy keeping it stock - for those who can. But what about those of us who have to root the damn thing?..
I ordered an N1, and I would have gladly kept it stock, at least initially, to keep the warranty. However, since google are lazy or just plain don't give a damn, there are no hebrew fonts installed by default; so in order to read SMS's being sent to me, not to mention hebrew webpages, I must root the phone right from the start. Now it is simply unfair that I'll void my warranty just to get my language showing... So if indeed the warranty void would be removed, it would just make my year
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That's a bummer. With my g1 I could just unroot whenever I needed to send it in for warranty replacement. Is that not possible with the nexus?
DMaverick50 said:
That's a bummer. With my g1 I could just unroot whenever I needed to send it in for warranty replacement. Is that not possible with the nexus?
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Click to collapse
not yet. the current root method is a manufacturer provided entry that also automatically invalidates the warranty (barring absolutely non-questionable hardware defects, like dust under the screen or dead pixels or something)
Actually, its perfectly possible to unroot the device and restore the software to stock.
However, in order to root in the first place, you have to Unlock the Bootloader and THAT is the sticking point, as its a one way, once only thing that cannot be reversed. It leaves a little unlocked padlock on your boot screen that also cannot be changed.
Dayz xx
Its also worth weighing up how long your warranty lasts for before rooting in the EU its 2 years (see link below) which is a fairly long warranty. So I suppose until we can relock the bootloader, unlocking depends on how much you value your warranty.
http://www.google.com/support/android/bin/answer.py?hl=en&answer=166519

Has anyone actually had Verizon/Moto decline warranty work (root)?

So, here's the deal. I just got my RAZR M on Feb. 1st. I upgraded from a Droid X that was rooted and running a custom ROM for about 2 years.
Now, I know the ROM scene for the M isn't huge, but some apps I used do use root. I know Moto put in that root checker, but has anyone actually had a return/warranty declined because of it?
I know of course that it is a gamble and that it can always be declined, I am just curious if anyone has actually had that issue. Sucks to lose a year warranty to be able to run a few apps correctly.
Thanks!
Coronado is dead said:
So, here's the deal. I just got my RAZR M on Feb. 1st. I upgraded from a Droid X that was rooted and running a custom ROM for about 2 years.
Now, I know the ROM scene for the M isn't huge, but some apps I used do use root. I know Moto put in that root checker, but has anyone actually had a return/warranty declined because of it?
I know of course that it is a gamble and that it can always be declined, I am just curious if anyone has actually had that issue. Sucks to lose a year warranty to be able to run a few apps correctly.
Thanks!
Click to expand...
Click to collapse
cannot speak directly to that, but I did try contacting motorola for tech support the other day. in order to assist me further, they needed my cell number or ESN (which I gave them). within a few minutes, they determined that my phone was rooted. so I'm not sure if they could ping the device or whatnot, but it sounds like they've got measures to check for this.
jco23 said:
cannot speak directly to that, but I did try contacting motorola for tech support the other day. in order to assist me further, they needed my cell number or ESN (which I gave them). within a few minutes, they determined that my phone was rooted. so I'm not sure if they could ping the device or whatnot, but it sounds like they've got measures to check for this.
Click to expand...
Click to collapse
Well that's a little disconcerting. I wonder if that has to do with the persistent root checker or some other check in the system files.
Did they refuse to help any further after discovering the root problem? Was your question to them hardware or software related?
Coronado is dead said:
Well that's a little disconcerting. I wonder if that has to do with the persistent root checker or some other check in the system files.
Did they refuse to help any further after discovering the root problem? Was your question to them hardware or software related?
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they said that they could not offer any more support that was software related. my issue was software related.

Will google know if i rooted my phone ?

Will google know if i rooted my phone? or unlocked bootloader. I was think of rooting it but then again i dont want to lose the warranty on it.
teddytales66 said:
Will google know if i rooted my phone? or unlocked bootloader. I was think of rooting it but then again i dont want to lose the warranty on it.
Click to expand...
Click to collapse
If you unroot it, I don't think they would know. But as in Google, I'm assuming that's the manufacturer because Google doesn't process warranties, it's the manufacturer, even if you have a nexus.
Sent from my Nexus 7 using Tapatalk HD
teddytales66 said:
Will google know if i rooted my phone? or unlocked bootloader. I was think of rooting it but then again i dont want to lose the warranty on it.
Click to expand...
Click to collapse
You can always unroot, but, to be honest, I don't think it matters, a lot of urban legend when it comes to rooting. I mean, the nexus 4 is a developer phone, what would a developer do with an unrooted phone with a locked bootloader? Root it, wipe it then flash it!
Sent from my Nexus 4 using xda app-developers app
Google won't know you're rooted until you send your device back for to them for repairs in case of a broken phone.
So, let's say you want to have the screen replaced. Before you RMA your unit, it's wise to lock the bootloader again and un-root your phone. THIS thread provides all the instructions for that. Even if your screen is broken, you can still return to a locked bootloader and an unrooted phone. For a little more information about this all, you could also search the forums for something along the lines of "RMA bootloader unroot". I'm sure there are other people who have wanted to return to stock before returning their devices.
So Google won't know unless you send the device to them. So if you're ever sending it back, don't forget to lock the bootloader, and unroot your device.
Yup, you can always unroot. BUT, if Google really wanted to it could figure out what phones are rooted and what phones aren't. Think about when you go into the Wallet app with a rooted device. The app knows and tells you it is unsupported. I really don't think they care that much though..
Not unless you put a billboard sign up near Google's headquarters!
At some point (I don't know if this is still the case) Google didn't allow rooted phones to upload photospheres to GMaps as they could fake their location and essentially end up doing something like placing the Colosseum in the middle of New York. It's not difficult for them to figure out which devices are rooted and block them for certain things but in most cases it won't make a difference.
Nope as long as you unroot, return to stock and lock the bootloader, they will not know.
Sent from my Nexus 4 running the latest PA ROM 3+ and Franco's M1 kernel

Updates post-root, without bricking? (kitkat update used a recovery image?)

Hey guys,
I'm picking up my Note 3 on Tuesday. Gonna stay on the stock firmware out of the box, no OTAs will be allowed. Gonna root with Kingo. I dont wanna mess with recoveries or anything other than disabling software update to prevent kitkat from being pushed. I realize it could be an advantage however as I could then in the future use the 4.4.2 update as a type of recovery image, if I need to send it in for service or sell it. I know about sammobile and all other "offical" stock tars floating around but they arent really from Samsung. They dont even release recovery images for the dev edition! Kingo wont trip knox and I wont be modifying any system apps (I may even opt with using a permission denying app to block SDM from having network access, instead of freezing it, as it's less aggressive). I will make an ADB backup pre-root and restore it before updating as well.
If the time comes I could use Kingo or Superuser to unroot, wanam to fake the status as offical, adb restore and have the samsung experience store guys flash kitkat or use the OTA which, assuredly, would remove any and all traces of root. Sounds divine.
So will the update process, whether from the Samsung guys or OTA brick my phone if I do it? I should have everything removed by doing it this way. I don't like the idea of messing with all these different recovery tars as they arent 100% official. Just wanna make sure the Sammy update wont brick it, because it knows, somehow.
I'm in the same boat though worse off than you since I don't know how to do an adb backup. Sounds to me like Kitkat sucks and I just want to stay stock mje and block updates.
Sent from my SM-N900V using Tapatalk 2
There is nothing in the kitkat update that's essential. I know because I have it on my Nexus 10 and I wish I didn't. Rooted with SDM and bloat frozen. Will not update until they give me a really good reason to.
Sent from my SM-N900V using XDA Premium 4 mobile app
Yeah I agree with everything here. Kitkat totally sucks and I'm gonna stay on 4.3 for the duration of my phones life. But my question is, are we able, after rooting, to update officially to kitkat, be it an OTA or going to a samsung store and having them flash (without bricking it). I'm asking because I think it'd be a flawless way of reverting "back" (forward actually, from 4.3) to a genuine Samsung system after root. This would solve warranty worries or selling the device as rooted problems. The update would serve as a recovery image or the ultimate unrooting tool.
Just curious if it will brick the phone if done. If I need warranty service or to sell it, I dont want to go the sammobile odin route or any of the other "official" tars, because they're not 100% genuine. If we don't modify the stock rom and can use something like wanam to fake the sytem status and Knox isnt tripped, why would it not take the update perfectly? All this caution, an ADB pre-root restore and I'm pretty sure/hoping it would work wonderfully to get to a genuine samsung status, post root, for selling or service needs. Just need some clarification if it would actually work or bork the phone with an "unauthorize software detected" screen.
If kingo unroot works just unroot then accept the update no?
Sent from my SM-N900V using Tapatalk 2
recDNA said:
If kingo unroot works just unroot then accept the update no?
Sent from my SM-N900V using Tapatalk 2
Click to expand...
Click to collapse
It'd be nice but from what I understand the update does some kind of checking to see how/what you modified. Kingo doesnt trip knox but any root with change the system status as "modified" instead of "official", which could interfere with updates. There is a well kown "unauthorized software detected" sign that comes up sometimes after update attempts. Not sure what triggers it though. Unrooting via Kingo doesnt nessisarily remove 100% of the root. This is what we'd use the KitKat update for, unless, it bricks it somehow because it's able to detect that you once rooted. But if you were cautious, didnt mod much, didnt mess with system files, did an adb restore and faked the system status with wanam, it's plausible to think you could accept an update afterwords without issues. But also, Im not sure if wanam will be able to fake the status after you unroot...
I don't want to take the update. I will disable the updater files once rooted. otherwise, i remain stock. when the time comes reenable updater files and immediately run kingo unroot. presto, all mods gone. now accept update. that wont work?
Sent from my DROID RAZR HD using Tapatalk 2
recDNA said:
I don't want to take the update. I will disable the updater files once rooted. otherwise, i remain stock. when the time comes reenable updater files and immediately run kingo unroot. presto, all mods gone. now accept update. that wont work?
Sent from my DROID RAZR HD using Tapatalk 2
Click to expand...
Click to collapse
This is what I'm trying to ascertain. I've read things that the unroot via kingo doesnt actually remove the binaries, it only unsinstalls superuser. There still might be some traces of it on there, and the update will see this and youll get this message after boot, post update: (a verizon induced soft brick for having a modified system before update)
http://www.s3forums.com/forum/attac...d-help-bad-uploadfromtaptalk1349867775446.jpg
Kingo even told me via their facebook when I asked about it, "There is a big chance that you cannot update your device via OTA. Rooting means you tampered your device. Even your KNOX stays un-triggered, you device status will turn from "official" to "custom". If you wanna back to the "official", you should use kies/Odin to flash back the stock ROM," which is not what I want, seeing as how the firmware from sammobile and others like it arent 100% genuine from Sammy. When you unroot, it will still say modified system, even if knox isnt tripped. The updates check this. You can use wanam to "fake system status" but if you unroot first, you lose wanam functionality and if you update when you're still rooted theres no way itll take.
Just trying to hash it out as it'd be the perfect way to restore to official stock, if need be. Not having the ability makes it pretty scary to do on a phone I paid $750 for. So we're between a rock and a kitkat. I really dont want that ****ty update either. But not having a sure fire way back, it sucks.
Does anybody know about using a samsung store to update from 4.3 to 4.4.2 after unrooting? I'm assuming they use Odin to flash and actually have the official firmwares. I'd feel better about going about it that way because so far I see a lot of warnings about OTA's (even after "unrooting"). Curious if that way would work without soft bricking your phone with the verizon warning.
Thanks for the 411. I also paid full price for my note 3 but I never intend to sell it. It will be a great wifi tablet. I'm always disappointed with value of smartphones after a year of use.
Sent from my SM-N900V using Tapatalk 2
recDNA said:
Thanks for the 411. I also paid full price for my note 3 but I never intend to sell it. It will be a great wifi tablet. I'm always disappointed with value of smartphones after a year of use.
Sent from my SM-N900V using Tapatalk 2
Click to expand...
Click to collapse
No problem. I don't worry so much about selling it, I can sell it on Swappa as they dont care about root. But for warranty purposes, it sucks. If something happens and we have to send it back and they find that it's been rooted or modified, they will not service it. It'd just be nice to have this card to play in order to get it back to a "trustworthy" genuine firmware. I'll insure mine though so yeah, spare wifi tablet I suppose. Just sucks the replacement will more than likely be refurbished.
Yeah, it's a great phone though. Are you gonna take any updates for it before rooting (not ****kat, obviously), or gonna root it out of the box (MJ9 software, I believe)? Just curious. I just don't trust Samsung's updates any more.
I never planned to root. I'm in mje latest update. I don't trust Kingo nor Vroot. That is why I never rooted. Kitkat sounds so horrible I feel compelled to root but I still don't trust available exploits. Like you said, a rock and a hard place... Just like a new NBA coach trying to make his bones yet score a good draft pick. LOL
Sent from my SM-N900V using Tapatalk 2
Getting a note 3 tomorrow.
Why does everybody hate the kitkat update so much?
Overproof said:
Getting a note 3 tomorrow.
Why does everybody hate the kitkat update so much?
Click to expand...
Click to collapse
Ruins easy access to SD card for one thing. S pen problems, some apps don't work etc.
Sent from my SM-N900V using Tapatalk 2
recDNA said:
Ruins easy access to SD card for one thing. S pen problems, some apps don't work etc.
Sent from my SM-N900V using Tapatalk 2
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hahahahah!!! Stevens will be a great coach in a few years. Doc is a very very bad man. Hopefully we land Wiggins (or Parker). I'm on the fence about rooting too but from what I can tell Kingo is legit and worked for many people. the questiom is why dont they monitize it? thats scary to me.
So do you just deal with the software update popup by continually pressing home or back? if you defer it, after 4 times it installs on its own. same thing with rejecting it. I cant believe they don't give us control over our phones updstes (without rooting)! Hopefuly Verizon wont get it for a while.
There's a confirmed battery bug for kitkat ( on the nexus 5 atleast), the sd issue, a litany of instability, potentially, and the biggest deal with it: it breaks free wifi tethering and supposedly there will never be a way for developers to get arpund it. Yeah: I realllllyyy don't want that "update". If it aint broke...you know.
I don't know what I'll do yet. Sd card handling is an integral part of Kitkat and vzw won't improve it. Once the first announcement of imminent update occurs I will have to decide what to do.
I'm rooting for Celtics losses and I wish Ainje traded Rondo. I think we need a new team. I don't think Rondo will be a great influence on a young team.
Sent from my SM-N900V using Tapatalk 2
recDNA said:
I don't know what I'll do yet. Sd card handling is an integral part of Kitkat and vzw won't improve it. Once the first announcement of imminent update occurs I will have to decide what to do.
I'm rooting for Celtics losses and I wish Ainje traded Rondo. I think we need a new team. I don't think Rondo will be a great influence on a young team.
Sent from my SM-N900V using Tapatalk 2
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Click to collapse
HAhahahaha, I'm wiith you on all pages man. I would've stayed with my II but 4.3 is horrible on it and I'm really interested in the new Gear 2 watch which requires 4.3. Ironically 4.1.2 works like a BEAST on it but it wont support the gear 2. Samsung is fully turning into apple. If you do decide to root or find another way around the software updates, please let me know. I'll do the same for you. Kingo is one of the only ones that doesnt trip Knox but it's all but worthless if we cant get the system status back to "official" or get the kitkat update to install. Such a headache. Be careful with that software update popup, it's super consistent. Such a crazy way to have to use a flagship device. Most every time you press home, it pops back up. I found out that you can disable google services framework and that will prevent the update, but you also loose gmail, google play, you tube, maps and any other google app. Unbelievable.
There needs to be more NBA talk on XDA, lol. Danny has long since worn out his welcome. Still cant believe how he treated Pierce. I agree with the Rondo sentiment, wholeheartedly. His stock is falling as his athleticism fades as well. We need to blow up the team basically. I hope we resign AB, but I wont be shocked if he walks. We'll never get rid of Wallace's contract. Sully can be really good if he keeps healthy and developing. I used to love Green but now...I think we should deal him NOW. He clearly cant handle having the reigns and he takes way too many threes. Ironically enough Gerald Green is killing it for Phoenix right now?! Hoping for those ping pong balls too man. Hopefully we dont get screwed in the draft.
I'll keep you posted if I find anything.
Cheers--
Reilly1812 said:
There is nothing in the kitkat update that's essential. I know because I have it on my Nexus 10 and I wish I didn't. Rooted with SDM and bloat frozen. Will not update until they give me a really good reason to.
Sent from my SM-N900V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
tablet and phone are 2 different things. Also each phone and tablet are not getting the exact kit kat. little things different but not the same action
Sent from my SM-N900V using Tapatalk
anthony92170 said:
tablet and phone are 2 different things. Also each phone and tablet are not getting the exact kit kat. little things different but not the same action
Sent from my SM-N900V using Tapatalk
Click to expand...
Click to collapse
So you're not hesitant to update to kitkat on your note? If not, can I ask what features of enhancements in it make you wish to update to it? it is confirmed that sd write access for 3rd party apps and free wifi tethering apps have disabled, for some thats a big deal. If it's anything like other updates it has the potential to cripple the phones battery life and performance. 4.3 ruined my note 2 and the replacement 2 as well, losing around 2 hours of battery life on each. I'm hesitant to trust them again. With every update it seems things get worse, not better. and I cant see any huge features that would make me wanna jump from 4.3.

How to Root my S8 to remove that damn Facebook App

So I just discovered I can't uninstall the Facebook app which thoroughly pissed me off. If it's not system critical then I think I aught to be able to uninstall it. Especially with all the news about Facebook scraping phone messages and what not without permission.
So mostly I'm pretty happy with the phone. Still annoyed Google includes pointless uninstallable apps I'm never going to use. For the most part I just disable those and move on. With Facebook, I want it gone.
I'm happy to unroot my device when done or leave it rooted. I've never actually rooted a phone before and the closest I can say I've come is I've jailbroken an old ipod touch before.
So if someone could point me in the right direction to help me remove this blasted Facebook app then I'd be mighty happy about that.
Thanks
Firedingo
You should just be able to disable it without the need for root via the apps menu. If that fails, there's this: https://play.google.com/store/apps/details?id=com.kunkunsoft.packagedisabler or another app callled Package Disabler Pro which should do the job.
I've also read about an app called Adhell which will work too.
Firedingo said:
So I just discovered I can't uninstall the Facebook app which thoroughly pissed me off. If it's not system critical then I think I aught to be able to uninstall it. Especially with all the news about Facebook scraping phone messages and what not without permission.
So mostly I'm pretty happy with the phone. Still annoyed Google includes pointless uninstallable apps I'm never going to use. For the most part I just disable those and move on. With Facebook, I want it gone.
I'm happy to unroot my device when done or leave it rooted. I've never actually rooted a phone before and the closest I can say I've come is I've jailbroken an old ipod touch before.
So if someone could point me in the right direction to help me remove this blasted Facebook app then I'd be mighty happy about that.
Thanks
Firedingo
Click to expand...
Click to collapse
Post above me is right, just for disabling/uninstalling Facebook, it might be overkill to root.
You have to know: There are different variants of the galaxy s8, based on the geographic location of where you bought it.
The international/european version is "easy" to root, while it's not possible to root an american Galaxy s8. There also is the fact that you void your warranty rooting, if you're outside of the EU ( see this)
So rethink your decission and if you still want to root, we can than show you a guide on how to
jaannnis said:
Post above me is right, just for disabling/uninstalling Facebook, it might be overkill to root.
You have to know: There are different variants of the galaxy s8, based on the geographic location of where you bought it.
The international/european version is "easy" to root, while it's not possible to root an american Galaxy s8. There also is the fact that you void your warranty rooting, if you're outside of the EU <URL trimmed because the system doesn't like it with me as a new user>
So rethink your decission and if you still want to root, we can than show you a guide on how to
Click to expand...
Click to collapse
I have an international version, Australia to be exact. Yeah I knew that rooting voided the warranty. That said, the Australian Consumer Law is NOT voided despite me rooting the device so I may or may not have protection on that front depending on the issue.
I'd still like to know how to root my device. But thank you for raising those relevant points.
Firedingo said:
I have an international version, Australia to be exact. Yeah I knew that rooting voided the warranty. That said, the Australian Consumer Law is NOT voided despite me rooting the device so I may or may not have protection on that front depending on the issue.
I'd still like to know how to root my device. But thank you for raising those relevant points.
Click to expand...
Click to collapse
In order to root you flash a custom Recovery (TWRP in our case) via Odin on PC (Samsungs flash tool). You than boot up into that recovery and flash either Magisk or SuperSu.
Here is the thread: [RECOVERY][OFFICIAL] TWRP for Galaxy S8 and S8+ (Exynos)+
See post #3 for instructions.
Uninstall facebook without rooting even when its system app .
. Still annoyed Google includes pointless uninstallable apps I'm never going to use.
Click to expand...
Click to collapse
Pretty sure google's AOSP doesn't have this. This is a Samsung decision, not Google.

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