Here is basically a run-down of what I did. I hope this helps everyone out.
Device specs:
Samsung Galaxy Player 4.0 Rooted
Network Specs:
DSL Modem
Router (DHCP with WPA security and does not have MAC Filtering)
4 Access Points (all on same channel broadcasting same SSID with same WPA security DHCP)
2 Servers - Static IPs
-Server 1 - DNS (not sure if it is actually a DNS server or just forwards the requests). Also storage/application server.
-Server 2 - Storage/Application/SQL server
Many clients on network (unsure of total amount but somewhere around 30 would be my guess)
Problem (note this is only on this network, every other network wifi
works just fine):
Wifi Connected but no internet.
My Windows 7 laptop (same network) gets internet access with no problems
No reports of any other clients on the network having this issue
Device has assigned a good DHCP IP address
Subnet, Gateway, and DNS IPs are all correct (they match the ones on my laptop)
Connection strength is great (speed is 52mbps)
Device has full local access (intranet). It can access all files and other devices on the network.
On occasion the device will get "internet" access for a brief period of time but will go back to "intranet" access only after a few minutes.
Tests Performed (My android device will be referred to as "device" my laptop will be reffered to as "laptop". All tests were performed with both laptop and device connected to the network in question, unless otherwise specified, and device was not able to access internet):
Ping from laptop to device - Successful
Ping from device to laptop - Successful
Ping from laptop to gateway - Successful
Ping from device to gateway - Failed
Resolve DNS IP on device - Successful
Resolve DNS IP on laptop - Successful
Ping from laptop to google - Successful
Ping from device to google - Failed
Small FTP file transfer from laptop to device - Successful
Small FTP file transfer from device to laptop - Successful
Device has no problems on other networks (tried un-secured, WEP, and WPA/WPA2)
Connect device using Google public DNS servers
-Intranet - Successful
-Internet - Failed
-Resolve DNS IP - Successful
Connect laptop using Google public DNS servers
-Intranet - Successful
-Internet - Successful
-Resolve DNS IP - Successful
More that I cannot remember right now. Will add as they come to me.
At this point I gave up for a few days. Every test and every bit of research returned nothing. I had spent many many hours trying to figure this out and testing theories and nothing ever pointed me in the right direction of where to go. Nothing made sense EVERY single setting is the same is on my laptop. Started thinking maybe there was something in the router that could be blocking Android devices (since it is a work network). Although I am not a aware of a router feature to do that I figure I would try some more tests.
Testing Round 2 (same conditions as initial tests):
Configured laptop to be a Wifi hotspot.
-From CMD command 1: netsh wlan set hostednetwork mode=allow ssid=AP key=XXXXXXXXX
-From CMD command 2: netsh wlan start hostednetwork
-From network and sharing center: Shared the physical wireless network connection with the Microsoft Virtual WiFi Miniport Adapter.
-The above commands create a virtual wireless adapter and set it broadcast the specified SSID with the specified WPA security key. Then you can choose any available, connected, physical, internet connection and share it's internet connection with the virtual connection, thus theorectically turning my laptop into a 5th access point on the network.
Connected device to the SSID "AP"
-Intranet - Successful
-Internet - SUCCESSFUL
Horray!!!! Progress! So with the above information I went to our IT guy and we sat down and looked at some stuff (settings in the router, access points, and servers). After digging and digging around within the settings we came up with.... you guessed it NOTHING!!!!!!!!!!!!! Now I was in "Its on!" mode and decided I wasn't going to stop until I found out at least what was causing the problem. My IT guy was also very determined to figure this out as he doesn't like to get beat either. So we both went at it. We decided the first thing to do was make a very detailed network map containing every piece of information we could possibly find. We did this all from his machine (laptop with Windows 7) and wrote everything down on paper (we even used a piece of our 36" wide roll paper from our plotter to make sure everything would fit) and made an excel spredsheet with all the info. Now with the newly aquired network information I decided I was going to do more testing.
Testing Round 3 (same conditions as initial test):
Map the entire network again gathering every piece of information possible just like before but this time using MY DEVICE (not my laptop).
Compare
Finally! I have found the problem! As stated before my device was getting the correct gateway IP (XXX.XXX.XXX.1) which is the same as my laptop). However the assigned MAC address OF THE GATEWAY (router) to my device is XX:XX:XX:XX:XX:FB but the MAC address OF THE GATEWAY (router) to my laptop is XX:XX:XX:XX:XX:FA. Got back with our IT guy and we found (by looking the router config) that the XX:XX:XX:XX:XX:FA is the LAN MAC address for the router. The XX:XX:XX:XX:XX:FB is the WAN MAC address for the router.
Testing Round 4 (same conditions as intial test):
Connected laptop to network, confirmed XX:XX:XX:XX:XX:FA MAC address was assigned for the gateway by running "arp -a" in CMD.
-Pinged google - Passed
-Changed assigned MAC address of gateway by running "arp -s XXX.XXX.XXX.1 XX:XX:XX:XX:XX:FB" in CMD
-Verified new MAC address assignment by running "arp -a" in CMD
-Pinged google - Failed
-Changed the MAC back and pinged google again - Successful
Connected device to network, confirmed XX:XX:XX:XX:XX:FB MAC address was assigned for the gateway by running "arp -a" in Terminal.
-Pinged google - Failed
-Changed assigned MAC address of gateway by running "su" then "arp -s XXX.XXX.XXX.1 XX:XX:XX:XX:XX:FA" in Terminal
-Verified new MAC address assignment by running "arp -a" in Terminal
-Pinged google - Successful
-Changed the MAC back and pinged google again - Failed
Conclusion:
For some reason the device is getting assigned the correct gateway IP but the wrong gateway MAC. This is allowing the device to connect to the network but not communicate with the router. Since it can't communicate with the router any "Internet" requests time out because the packets have to go through the router to make it to the "Internet". Since it is not blocked from the network it can still connect and communicate with other clients on the "Intranet" but not the router.
Our IT guy thinks there is a client somewhere on the network in the same subnet that is configured in this matter and it just so happens that for some reason my device is picking that up when it connects. He is going to look into it more when time permits but since we are very busy and we have already spent way too much time on this, and I now know at least what the issue is, he is going to move on for now.
Why would my device be picking up the WAN MAC address of the router?
What would be responsible for assigning a WAN or LAN MAC address?
How can I prevent this?
Has anyone ever experienced anything like this?
Temporary Solution (must be rooted):
Open your favorite terminal app on your device.
-Enter "su" (without quotes)
-Enter "arp -s [Your gateway IP here] [Your gateway's LAN MAC address here]
Browse away!!!!!
Hello.
I had the same problem, that I could connect to router but had no connection to internet.
Read this post and started to do some research on my router. When I configurated my router, there was an option to clone MAC address. And of course to get it done fast I cloned MAC. And now I checked that it cloned my laptop MAC. Changed MAC from laptop to Routers MAC (must be on label under router) and got a really nice internet connection.
Hi, I think I have the same problem with the same device, Samsung Galaxy Player 4, but even if my device is rooted I still can't excecute the "arp" command from the Terminal application (there is no "arp" command). How can I check/modify the arp list on my device???
I really appreciate your help. Thanks in advance!!!
I use the terminal emulator app. It works just fine for me and I never had to download any other software to be able to run the ARP command.
bmx0964 said:
Here is basically a run-down of what I did. I hope this helps everyone out.
Temporary Solution (must be rooted):
Open your favorite terminal app on your device.
-Enter "su" (without quotes)
-Enter "arp -s [Your gateway IP here] [Your gateway's LAN MAC address here]
Browse away!!!!!
Click to expand...
Click to collapse
anyone found a solution to this ?
just updated to ics4 and cannot connect to the internet.
You only have one device that assigns IP adresses, right?
How about changing the channel to see if that works? or maybe even the security protocol
greeky510 said:
You only have one device that assigns IP adresses, right?
How about changing the channel to see if that works? or maybe even the security protocol
Click to expand...
Click to collapse
the only thing that worked for me is to turn on the dhcp option
in my router. previously, i was using static ips
may_east said:
the only thing that worked for me is to turn on the dhcp option
in my router. previously, i was using static ips
Click to expand...
Click to collapse
I had the sams problem. I could connect with my wifi but had no internet acces. The solution here was the wifi encription.
My smartphone could not encript the hard encription I think. With WEP encription it all works well.
Hey guys,
Here's a run down of the problem I'm currently having. A few months ago I purchased a Dapeng A75 currently running ICS 4.0. Although a beautiful and fast phone, just recently it started going out of wack.
- Youtube and Play Store hang on "Loading" screen
- My Gmail accounts won't sync
- I can no longer search on Google.com with ANY browser through WiFi. (I do not have data service on my phone)
I've tried several attempts at troubleshooting this, all which have failed.
- I restored my phone to factory default.
- Uninstalled and reinstalled these apps.
- Downgraded the apps to previous versions.
- Cleared my cache on just about everything.
- Release and renewed my IP in Terminal.
Just recently I noticed a CWM recovery image posted and I figure this is the only solution. Wiping out the phone and flashing a fresh ROM but unfortunately I can only get as far as installing the drivers to my Windows 7 machine. Some reason when I plug the phone in after installing the drivers, Windows will prompt me that the device is plugged in but before I get a chance to hit F9 for SP Flash Tool to do it's thing, the device quickly disconnects.
NOTE: I am able to browse Google via WiFi only by using HotSpot Shield VPN (Which is problematic in itself).
I'm currently losing the battle with this phone and at my wits end. Is there anyone out there who is experiencing the same situation or has some sort of solution which doesn't involve be shelling out more money for a new phone?
good work brother
i understood the above problem n i too experienced the same problems so now i will take ur research to next level n see my know of network .
i appreciate all the work done you , in research of this LITTLE but hetic problem.
i have learned a lot through u r research.
n will do more n keep u guys posted if i found somthing on this
---------- Post added at 11:11 AM ---------- Previous post was at 11:06 AM ----------
bmx0964 said:
Here is basically a run-down of what I did. I hope this helps everyone out.
Device specs:
Samsung Galaxy Player 4.0 Rooted
Network Specs:
DSL Modem
Router (DHCP with WPA security and does not have MAC Filtering)
4 Access Points (all on same channel broadcasting same SSID with same WPA security DHCP)
2 Servers - Static IPs
-Server 1 - DNS (not sure if it is actually a DNS server or just forwards the requests). Also storage/application server.
-Server 2 - Storage/Application/SQL server
Many clients on network (unsure of total amount but somewhere around 30 would be my guess)
Problem (note this is only on this network, every other network wifi
works just fine):
Wifi Connected but no internet.
My Windows 7 laptop (same network) gets internet access with no problems
No reports of any other clients on the network having this issue
Device has assigned a good DHCP IP address
Subnet, Gateway, and DNS IPs are all correct (they match the ones on my laptop)
Connection strength is great (speed is 52mbps)
Device has full local access (intranet). It can access all files and other devices on the network.
On occasion the device will get "internet" access for a brief period of time but will go back to "intranet" access only after a few minutes.
Tests Performed (My android device will be referred to as "device" my laptop will be reffered to as "laptop". All tests were performed with both laptop and device connected to the network in question, unless otherwise specified, and device was not able to access internet):
Ping from laptop to device - Successful
Ping from device to laptop - Successful
Ping from laptop to gateway - Successful
Ping from device to gateway - Failed
Resolve DNS IP on device - Successful
Resolve DNS IP on laptop - Successful
Ping from laptop to google - Successful
Ping from device to google - Failed
Small FTP file transfer from laptop to device - Successful
Small FTP file transfer from device to laptop - Successful
Device has no problems on other networks (tried un-secured, WEP, and WPA/WPA2)
Connect device using Google public DNS servers
-Intranet - Successful
-Internet - Failed
-Resolve DNS IP - Successful
Connect laptop using Google public DNS servers
-Intranet - Successful
-Internet - Successful
-Resolve DNS IP - Successful
More that I cannot remember right now. Will add as they come to me.
At this point I gave up for a few days. Every test and every bit of research returned nothing. I had spent many many hours trying to figure this out and testing theories and nothing ever pointed me in the right direction of where to go. Nothing made sense EVERY single setting is the same is on my laptop. Started thinking maybe there was something in the router that could be blocking Android devices (since it is a work network). Although I am not a aware of a router feature to do that I figure I would try some more tests.
Testing Round 2 (same conditions as initial tests):
Configured laptop to be a Wifi hotspot.
-From CMD command 1: netsh wlan set hostednetwork mode=allow ssid=AP key=XXXXXXXXX
-From CMD command 2: netsh wlan start hostednetwork
-From network and sharing center: Shared the physical wireless network connection with the Microsoft Virtual WiFi Miniport Adapter.
-The above commands create a virtual wireless adapter and set it broadcast the specified SSID with the specified WPA security key. Then you can choose any available, connected, physical, internet connection and share it's internet connection with the virtual connection, thus theorectically turning my laptop into a 5th access point on the network.
Connected device to the SSID "AP"
-Intranet - Successful
-Internet - SUCCESSFUL
Horray!!!! Progress! So with the above information I went to our IT guy and we sat down and looked at some stuff (settings in the router, access points, and servers). After digging and digging around within the settings we came up with.... you guessed it NOTHING!!!!!!!!!!!!! Now I was in "Its on!" mode and decided I wasn't going to stop until I found out at least what was causing the problem. My IT guy was also very determined to figure this out as he doesn't like to get beat either. So we both went at it. We decided the first thing to do was make a very detailed network map containing every piece of information we could possibly find. We did this all from his machine (laptop with Windows 7) and wrote everything down on paper (we even used a piece of our 36" wide roll paper from our plotter to make sure everything would fit) and made an excel spredsheet with all the info. Now with the newly aquired network information I decided I was going to do more testing.
Testing Round 3 (same conditions as initial test):
Map the entire network again gathering every piece of information possible just like before but this time using MY DEVICE (not my laptop).
Compare
Finally! I have found the problem! As stated before my device was getting the correct gateway IP (XXX.XXX.XXX.1) which is the same as my laptop). However the assigned MAC address OF THE GATEWAY (router) to my device is XX:XX:XX:XX:XX:FB but the MAC address OF THE GATEWAY (router) to my laptop is XX:XX:XX:XX:XX:FA. Got back with our IT guy and we found (by looking the router config) that the XX:XX:XX:XX:XX:FA is the LAN MAC address for the router. The XX:XX:XX:XX:XX:FB is the WAN MAC address for the router.
Testing Round 4 (same conditions as intial test):
Connected laptop to network, confirmed XX:XX:XX:XX:XX:FA MAC address was assigned for the gateway by running "arp -a" in CMD.
-Pinged google - Passed
-Changed assigned MAC address of gateway by running "arp -s XXX.XXX.XXX.1 XX:XX:XX:XX:XX:FB" in CMD
-Verified new MAC address assignment by running "arp -a" in CMD
-Pinged google - Failed
-Changed the MAC back and pinged google again - Successful
Connected device to network, confirmed XX:XX:XX:XX:XX:FB MAC address was assigned for the gateway by running "arp -a" in Terminal.
-Pinged google - Failed
-Changed assigned MAC address of gateway by running "su" then "arp -s XXX.XXX.XXX.1 XX:XX:XX:XX:XX:FA" in Terminal
-Verified new MAC address assignment by running "arp -a" in Terminal
-Pinged google - Successful
-Changed the MAC back and pinged google again - Failed
Conclusion:
For some reason the device is getting assigned the correct gateway IP but the wrong gateway MAC. This is allowing the device to connect to the network but not communicate with the router. Since it can't communicate with the router any "Internet" requests time out because the packets have to go through the router to make it to the "Internet". Since it is not blocked from the network it can still connect and communicate with other clients on the "Intranet" but not the router.
Our IT guy thinks there is a client somewhere on the network in the same subnet that is configured in this matter and it just so happens that for some reason my device is picking that up when it connects. He is going to look into it more when time permits but since we are very busy and we have already spent way too much time on this, and I now know at least what the issue is, he is going to move on for now.
Why would my device be picking up the WAN MAC address of the router?
What would be responsible for assigning a WAN or LAN MAC address?
How can I prevent this?
Has anyone ever experienced anything like this?
Temporary Solution (must be rooted):
Open your favorite terminal app on your device.
-Enter "su" (without quotes)
-Enter "arp -s [Your gateway IP here] [Your gateway's LAN MAC address here]
Browse away!!!!!
Click to expand...
Click to collapse
i would like to add if u have seen the
cmd-ncpa.cpl-ipv4-propreties- in this section u see its Dhcp so all fields are inactive
but u can see gateway ip which is inactive such as in my case 192.168.1.1
u cannot remove that.
any body saw the reply....
thanks regards
bmx0964 said:
Temporary Solution (must be rooted):
Open your favorite terminal app on your device.
-Enter "su" (without quotes)
-Enter "arp -s [Your gateway IP here] [Your gateway's LAN MAC address here]
Browse away!!!!!
Click to expand...
Click to collapse
Thanks, This Solution Saved me Today
Related
into teeny weeny little pieces.
I feel so much better now!!
Anyways...I have a wireless home network up and running and would like to connet the xda to it.
I can connect to the router no probs but IE cant connect to the web. it says "the page you are looking for cannot be found".
Any ideas why I can connect to the router but not to the web?
Cheers folks - thanks
I know how you feel. There are a couple things you have to do.
First check that you have selected to connect via "work".
Then ensure that the IP address shown is in the range of 192.168.0.X
had no problems with my wifi on my home network, as ale210p said, I think it's with the way your connect via "work" or "ISP" is configured
hiya folks
thanks for coming to my rescue..hopefully i can get this thing on the road.
- in connections - advanced - select networks. both selections are set to "my work network"
- in configure network adapters - network adapters. the "my network connects me to" dropdown is selected to work.
- where can i check my ip address on the device?
Alhtough I am connected to my wireless network as that what the wireless LAN manager says?
any ideas guys?
many thanks
Is your internet provider checking the MAC address? my provider checks for the MAC address and hence I had to register my MAC address first with the provider.
I'm pretty sure my ISP isnt checking my MAC address as my PC and other computer on the network work fine with regards to internet access and I never gave the MAC addresses to the ISP.
However, my modem router does have mac filtering enabled. I have copied the MAC address of the xda to the allowed list. However I've also tried to turn this filter off and the result was the same....I still could connect to my home wireless network but had the same error message when trying to surf through pocket IE.
Any other ideas on why I can connect to the network but IE wont let me surf?
thanks again
I'm having exactly the same problem as Richard. What I don't understand is, I can drive around and find free residential wireless hotspots and surf the net , but I can't do it on my own WLAN!
IP info OK?
These symptoms could indicate that vital IP info is missing on your XDA.
Does your XDA get an IP address + gateway address + DNS server address from the router's DHCP server? Use vxIPConfig to determine this http://www.cam.com/windowsce.html
I know for a fact that many times (not always) my QTEK 9090 does NOT get the required IP info from my SMC Barricade 2804WBR b/g wireless router, so I started using fixed addresses on my QTEK.
If I use DHCP, many times I can connect to the router but am unable to access the internet... Because the QTEK has not received an IP address/gateway address/DNS server address in those cases. Fixed addresses always work.
whoa
thanks for the advice. i installed the app. rubbed the sticks together and there were sparks i tell you!!! but what does it all mean?
the ip address is 169.254.84.245
subnet mask 255.255.0.0
dhcp server 255.255.255.255
im no tekkie so am not sure what the above means? does it provide any clues?
thanks for the advice so far
just an update
i manually inputted the ip address assigned to my xda by the router as i have dhcp disabled on the router.
nonetheless it sill doesnt let me connect to the net but i can connect to the wlan?
richard321_blue said:
just an update
i manually inputted the ip address assigned to my xda by the router as i have dhcp disabled on the router.
nonetheless it sill doesnt let me connect to the net but i can connect to the wlan?
Click to expand...
Click to collapse
Fixed IP address is good, but have you also put in the gateway address and DNS server address? Normally the gateway address + DNS server address = router address.
If your routers IP address would be 192.168.1.1 (quite common address), then your IP address could be 192.168.1.2, gateway address would be 192.168.1.1 and DNS server (name server) address also 192.168.1.1.
BTW; this:
the ip address is 169.254.84.245
subnet mask 255.255.0.0
dhcp server 255.255.255.255 <========= !!!!
means that DHCP didn't work!
I suppose that when you state "connect to the wlan" you mean that you can 'see' machines on your local network? Or what? That would make sense because you wouldn't need a gateway address and DNS server address for that normally (broadcasts).
siliconaddict....you're a genius!
finally it works, it works i say.
fantastic.
thanks to all for the advice and feedback - much appreciated.
can i stoke the fire and ask how i can sync via wifi as well?
never done it myself, but here is a guide
I have never synced over WiFi myself, but here are some guides:
http://theillustratednetwork.mvps.org/WM2003/ActiveSync/WM2003ActiveSyncConfiguration.html
http://forum.xda-developers.com/viewtopic.php?p=132820
Please note that the next version of Activesync, version 4, doesn't do syncing over Wifi anymore...
Good luck!
Sorry to be a complete noob, but:
1. How do I find out the IP Address of the XDA (Is it in Wireless LAN Manager, under "current config" and "IP:"?)
2. My Netgear USB WLAN is showing an IP of "0.0.0.0" (on command prompt >> ipconfig) How do I change this?
Thanks
Q & A
A 1: On your PDA use Use vxIPConfig for this http://www.cam.com/windowsce.html. Unfortunately the OS doesn't have a standard utility for it, like 'ipconfig'.
A 2: Does your router hand out IP addresses at all? Or: is DHCP enabled on your router? If true, do you have the correct drivers loaded for that USB NIC? In Device Manager how does it look? Yellow exclamation mark? Can you post the output of 'ipconfig /all'.
Hi, I recently got my first WM device with Wi-fi (T-Mobile Vario III). I've been trying to get Wi-fi working with my network, but it doesn't seem to want to play!
I'm using WPA with AES, and using 802.1X authentication (my access point connects to my FreeRADIUS server). The same Linux box that runs the RADIUS server also runs the DHCP server for the network.
I'm using EAP-TLS authentication for the network (I based the setup for the network on this http://wiki.freeradius.org/WPA_HOWTO).
I've installed my root CA cert and intermediate CA cert (not covered in the howto, but I prefer to use and intermediate 'working' CA "just in case" ) on the Vario III. I also generated a client certificate/key for the Vario and installed it successfully on the device.
I then went on to Settings->Connections->Wi-fi and chose to add a new connection and did the following:
1) Entered the network name (SSID) and selected the "This is a hidden network" checkbox (also set it to be connecting to "The Internet" - I had to go to the network adapters tab as well and set the wi-fi adapter to be "The Internet" from "Work")
2) Selected authentication to be WPA and Data Encryption to be AES.
3) Selected the EAP type to be "Smart Card or Certificate" and went to properties. In the properties box I was shown the only personal certificate I have (i.e. the client certificate that I just installed for network authentication)
I then connect to the network, and get a User Name/Domain dialog (I don't really understand why). This is pre-populated with my name, but I've tried the following in this box (the only way to get it back after having entered something appears to be a hard reset - but there must be another way?):
1) The default provided (i.e. my name)
2) The CN for the personal certificate
3) Nothing
In each case I leave the 'Domain' field empty. With all three of the above the FreeRADIUS server reports successful authentication and the Vario III appears to be connected to the network. If I go to Settings->Connections->Wireless LAN, on the Advanced tab it says that it is 'Associated to network'
The problem is that even though I'm connected to the network and have been allocated an IP address (I have my DHCP server assign a specific IP address to specific MAC addresses), I cannot connect to any websites - I don't have anything over than Pocket IE installed on the device yet. I can't even connect to the management page for the AP that the Vario III is connected to.
This setup works perfectly from a WinXP box.
Has anyone got any ideas on what could be going wrong, or advise on how I can troubleshoot? Anyone know if there are logs stored on the device for wireless connectivity (either a log file or something like the event viewer in XP)?
Any help appreciated.
Thanks
Hi,
I have WiFi setup and running on my device, XDA Orbit, using WPA and AES.
First of all, whilst inside the Network Adapters tab, make sure that:
'My network card connects to': WORK
Secondly, in 'tap adapter to modify settings' you'll need to click on a particular network adapter card inorder to configure it.
In my case, I chose the SDIO WLAN Wireless Adapter. I then clicked the radio button 'Use specific IP address' and configured the IP address of my device, exactly as it is assigned in my Netgear wireless router.
If you haven't assigned a specific IP address to your device, just click the radio button next to 'Use server-assigned IP address'.
On the 'Advanced' tab of Wireless LAN, mine also reads 'Associated to network' as the status. It also has the MAC address of my device, followed by its IP address. The three fields were all filled up automatically, by the router. I never filled this up. However, I configured the router with the necessary details.
Troubleshooting:
1. Ping your device from your PC or notebook.
The idea is to be able to see if there is communication between your router and the device.
Example: at c:\>ping ......... (.....being the name or IP address of your device as entered in the router)
2. If you have a firewall, disable it now and ping again. This step is necessary because the firewall could be stopping your device from connecting to the router if it is not configured in the firewall's access list.
3. Go to your PC/notebook and type: ipconfig /all at the command prompt.
Hopefully, you should see the device's name come up as well as other parameters, including its MAC address.
4. Ensure that the device is allowed access to your internal network and configured as such, inside the router, using MAC address filtering. This means that you MUST ensure that the correct MAC address of the device has been entered.
Summary:
1. Configure your device inside the router - name/mac address or name/IP address
2. Configure your firewall to accept connections from the device
3. Ping the device as well as the router
4. If you have another computer, try and see if you can connect to the router from there.
5. Ensure that the router, PC or PPC are all on the same subnet. This is crucially important for communication amongst the devices.
By typing ipconfig /all, you will be able to determine as to whether all the computers as well as the PPC on your network are on the same subnet.
Many a network have failed through this problem.
Hope this helps.
kiwi992.
Anyone get these two to play nice together?
Details:
Cisco PIX 501e at the office
WM6 3g phone (HTC TyTn II)
vista/xp laptop (working properly on either would be great right now )
VPN setup on the pix is, i believe, fine. I could be wrong tho, i set it up by trial and error + reading the manual having never even touched a cisco device before
It works tho and has worked flawlessly for months now with Cisco VPN Client on XP or Vista machines.
Old phone was WM5 and used the clunky and annoying modem emulator to enable a laptop to use it to connect to intarwebs in the middle of nowhere, this was great and after faffing about getting it setup worked fine (required you to be logged in as administrator on vista tho :\ and not just a user account with admin privileges, actually administrator. Annoying.)
New phone is WM6 and uses internet sharing to connect with a laptop, this is a much better solution with no faffing about in vista and XP
Problem: Cisco VPN client connects to the pix through Internet Sharing on the phone just fine, however no traffic gets through.
Cannot ping, web browse, dns, rdc or anything to the network at work. Tried with Cisco VPN client v4.6.00.0049 and v5.0.01.0600 on XP and v5.0.00.0340 on Vista, none work.
This sucks
Now, i know its not a problem with the laptop or the vpn software on the laptop as these work fine when connected over ethernet or wifi.
Its not a problem with the phone's 3g connection, i installed a trial of bluefire vpn client onto it and that connects to the vpn and works just fine when the phone is in standalone mode.
However for the life of me i cannot get the two bloody things to work together.
Plz halp
Hi,
Often times, the inability to ping a local host (computers or other connected devices e.g router, hardware firewall, printer, PPC, etc) or hosts, is due to the firewall not allowing traffic through the router. It can also be that the hosts are incorrectly configured to be on different subnets, even though they are local, as in your own case.
Proceed as follows to troubleshoot:
a). Ping the router
Note that the idea is to see if we can establish communication with the router or hardware firewall such as the Pix.
At command prompt (c:\>) type:
ping 192.168.0.1
(each router manufacturer uses a different default internal IP address for its router) - the one above is for a Netgear or D-Link router - for a Cisco router, you would need to know the Cisco IOS command - see your router manual for this.
b). ipconfig /all
Note: there is a space before the forwardslash.
When it returns the parameters, check to see that the IP addresses are all on the same subnet.
This is crucially important for you to take good note. If you are not able to ping a local host or gateway, it's most likely due to this.
c). Ping the Pix Firewall (using its IP address)
d). Ping a remote IP address, e.g. your ISP's gateway or DNS server
e). Is there traffic? If it returns successfully, then ping the other hosts, including the VPN client.
Pix Firewall
Check to see that the Access Control List is configured correctly by ensuring that the IP addresses of the connected hosts have been entered, with the relevant access rights.
Router
Log on to the router. Whilst there:
Ensure that the hosts (computers, etc) are all on the SAME subnet. If they are on different subnets, you must correct the IP addresses to reflect that they are on the same subnet.
Note: If you do really want them to be on different subnets, then you need to use a default gateway.
Hope this helps.
kiwi992.
Hi everyone,
I would like to connect to my laptop next room from local network. I can connect perfectly when I type in my IP address into the first textbox (Computer), but I can't connect when I type in my Computer Name (full computer name) instead. I tried MyPCName as Computer, \\MyPCName as Computer, forwarding port 3389 to my IP, leaving domain name empty, putting in my workgroup name as a domain, putting in my computer name as a domain, putting in myPCName\MyUserName as Username, \\MyPCName as Computer, still the same. It won't connect unless I put in the IP address. I would like to do this since my workplace assigns a different IP to my laptop then I assign at home, but naturally I have the same computer name at both places, so I would like to have a permanent setting for both places.
I'm running Windows 7 64 bit on my laptop and 1.66.405.2 ROM on my HTC HD2.
Many thanks in advance.
can you connect to it ok using another computer? might be a dns issue at a guess...
I can connect from other computers fine. Also on my HD2 I can see the host names of PC's under Resco Explorer and map them. However, remote desktop mobile refuses to work with the Computer Name. I can ping my Laptop's IP and also Computer name from pingbox2. Only in Remote Desktop Mobile there is a problem.
windows 7 by default blocks remote desktop connections from different versions of remote desktop. if you right click computer and select properties, then choose remote settings on the right hand side and select the middle option (accept connections from all verions of remote desktop). havent tried this my self but it solves most issues when using different versions of windows
OK, I sort of figured it but would still appreciate some help. Here is how I got it to work:
I had OpenDNS IP under DNS settings for wireless adapter. I deleted them. If I don't do this, pinging my computer name from HD2 always brings 67.215.65.132, which is opendns and not my true local IP, i.e. 192.168.x.x. I also had to disable the data connection (3G) and only have wireless. If I don't disable 3G, I can only connect with IP and not computer name. Only after doing these 2, when I pinged my computer name, I got the true local IP and I was able to connect with Remote Desktop Mobile using computer name. Now my question is:
1- I don't want to quit using opendns, is it possible?
2- I don't want to disable 3G connection every time, is it possible?
thanks in advance.
For me it works with MyPCName in computer and empty domain, both for XP and 7.
Something seems strange with your phone's networking configuration. At a guess (and this is a long shot), I would check your VPN settings on your phone to make sure you're not connecting to a different domain over 3G as this might explain why it works when you turn off the data connection on the phone and why it works by IP address.
As I said though, it's a long shot and is the only thing I could think of that fits your particular symptoms...
ozkaya said:
OK, I sort of figured it but would still appreciate some help. Here is how I got it to work:
I had OpenDNS IP under DNS settings for wireless adapter. I deleted them. If I don't do this, pinging my computer name from HD2 always brings 67.215.65.132, which is opendns and not my true local IP, i.e. 192.168.x.x. I also had to disable the data connection (3G) and only have wireless. Only after doing these 2, when I pinged my computer name, I got the true local IP and I was able to connect with Remote Desktop Mobile using computer name. Now my question is:
1- I don't want to quit using opendns, is it possible?
2- I don't want to disable 3G connection every time, is it possible?
thanks in advance.
Click to expand...
Click to collapse
about the open dns issues, I suspect that can be solved by making sure your router lets the incoming connection into your home network (you say it resolves to 66.whatever when open dns is used, shouldn't be a problem do long as you don't forget that will be your home ip address so that connection will neef to be allowed through the router and then forwarded by your routers virtual server (our whatever your router software calls out) to your laptops internal ip address.
as for the 3g it should use wifi over 3g by default..... mine certainly does, no need for me to disable it.
tomallen35 said:
Something seems strange with your phone's networking configuration. At a guess (and this is a long shot), I would check your VPN settings on your phone to make sure you're not connecting to a different domain over 3G as this might explain why it works when you turn off the data connection on the phone and why it works by IP address.
As I said though, it's a long shot and is the only thing I could think of that fits your particular symptoms...
Click to expand...
Click to collapse
I think you're right, when the 3G is on (and also Wifi on), Resco shows computers from all around the country when I click computers near me and not my local network. When only wifi is on I can see my local computers. 3G probably has precedence over Wifi? How can I correct this?
samsamuel said:
about the open dns issues, I suspect that can be solved by making sure your router lets the incoming connection into your home network (you say it resolves to 66.whatever when open dns is used, shouldn't be a problem do long as you don't forget that will be your home ip address so that connection will neef to be allowed through the router and then forwarded by your routers virtual server (our whatever your router software calls out) to your laptops internal ip address.
as for the 3g it should use wifi over 3g by default..... mine certainly does, no need for me to disable it.
Click to expand...
Click to collapse
But the 66.whatever address is generic openDNS lookup IP and same for everyone. Are you suggesting me to route this IP to my local IP, i.e. 192.168.x.x? Oh, one more thing, I can also connect when 3g and wifi are both on, but only through computer's IP and not computer name. Can you connect with computer name while both are on and connected?
when your phone does a dns lookup on the name it resolves to the open dns assigned address (not the same for everyone, otherwise the open fns system wouldn't work) so to connect to your computer the phone sends its request to open dns who forward that request to your current actual address.at home that address is your home ip address BUT it isn't your laptops address it is your routers address.(stop reading here if you don't have a router).
so the router needs to be told "if you get a connection request in port (whatever the remote desktop port is) please forward it to (laptop ip address)
its called port forwarding in some routers, virtual server in others.
samsamuel said:
so the router needs to be told "if you get a connection request in port (whatever the remote desktop port is) please forward it to (laptop ip address)
its called port forwarding in some routers, virtual server in others.
Click to expand...
Click to collapse
You're mixing up things a bit - he's not using dns but the computer netbios name. The point is that he has wifi on and connected as well as 3G, thus with an "intranet" ip address on Wifi... so the program/phone should be looking up the name on that connection, where it would find it, instead of looking up over the 3G connection. As the netbios protocol is not routable, it has no chance of finding the computer name over 3G/internet and back home, even with port mappings.
kilrah said:
You're mixing up things a bit - he's not using dns but the computer netbios name. The point is that he has wifi on and connected as well as 3G, thus with an "intranet" ip address on Wifi... so the program/phone should be looking up the name on that connection, where it would find it, instead of looking up over the 3G connection. As the netbios protocol is not routable, it has no chance of finding the computer name over 3G/internet and back home, even with port mappings.
Click to expand...
Click to collapse
you're totally right, I have a router and its port is forwarded to my laptop IP, but this is only good (and works well too) when I want to connect from Internet to my local network. I tried OpenDNS exceptions for VPN and defined an exception named as MyComputerName but it didn't work. Then I tried a dyndns solution, but it only works for external connections and not local network, i.e. it can't map local IP's. What I need is a dynamic client which can update my local IP.
I also tried to edit hosts entry in the registry with MyComputerName. It works for a single IP, but I'm not sure if I can write multiple IP adresses (my work and home local IP) into that. If I could maybe everything would be OK.
I've just tried a couple of things and it really works fine for me. If I connect Wifi only, I can remote desktop with the computer name. If I then connect data connection, it still works. Disabling wifi and obviously it doesn't work anymore. Re enabling wifi, it doesn't work at first, but does again after ~30 seconds once the netbios protocol has done its host lookup procedures.
There simply shouldn't be anything special to do.
kilrah said:
I've just tried a couple of things and it really works fine for me. If I connect Wifi only, I can remote desktop with the computer name. If I then connect data connection, it still works. Disabling wifi and obviously it doesn't work anymore. Re enabling wifi, it doesn't work at first, but does again after ~30 seconds once the netbios protocol has done its host lookup procedures.
There simply shouldn't be anything special to do.
Click to expand...
Click to collapse
thank you very much for your time, I appreciate it. You're right in that waiting a bit resolves the issue (it's a bit more than 30 secs for me that's why I thought it wasn't working when 3G is enabled) but only when OpenDNS is not used. I assume you don't use OpenDNS, right? Once I put that one into equation, it takes over NetBIOS protocol and returns its IP instead of the local IP(192.168.x.x). As far as I understand, DNS lookup has precedence over NETBIOS and if the name is not found in DNS it consults NETBIOS protocol. However OpenDNS has this nice "feature" where it finds the name with its own IP. There are several posts about this on its webpage and they say to either disable the typo correction or put exceptions for Netbios names, but sadly none of them works for me right now.
Nope, no OpenDNS, never actually heard of it.
How does it work? Do you enter their DNS server address in the network settings of your pc/phone, or is it an app you run?
you click Start/Settings/All Settings/Connections/Wifi/First Button/Switch to Network Adapters tab/Select Broadcom 802.11 DHD Network Adapter/Switch to Name Servers Tab/Type in 208.67.222.222 for primary DNS and 208.67.220.220 for secondary DNS, click OK. that's all. Could you try if it's not so much trouble? Thanks.
OK, remote desktop doesn't work either with the OpenDNS servers in.
I'm pretty sure it must be a limitation of the remote desktop app itself, as resco explorer can still navigate and/or discover the network shares of my other PCs with no problem. NBTStatCE also finds everybody.
Wouldn't even surprise me, as that Remote desktop mobile has always been troublesome. I don't remember exactly, but in the WM5 days it was pretty much impossible to use on a local network due to a weird handling of names... if I remember well all "local" (NetBIOS) addresses without a '.' entered in the remote desktop app would be redirected to the "Work" connection, while "remote" ones with a period would be directed on the "Internet" connection. As a network card can only be defined as one of them, if you wanted it to work in both cases through Wifi you had to switch the card from Work to Internet and back all the time. And of course when it's on Work it breaks some other things that use the default system handling like mail.
Hello, been a long time reader from my G1 to my G2 and now my nexus 4.
I am unfortunately not able to use my device on certain wifi networks which is a real bummer.
Being that i have a background in diagnosing computer problems in my real world life, i thought i would post my findings as i found some interesting things!
First i will say that the network i will use as the demonstration is secured with WPA2 PSK AES security and encryption.
I can connect to it and often find i have problems on the first connect to the network. By this i mean if i have made my wifi settings 'forget the network' and then try to connect again.
On the first time it seems to indefinitely hang, showing the message 'authenticating' on screen next to the network and if i long press on the network name and press modify, the dialog shows that i have a link speed of 1mbps.
I can usually get past this by turning wifi off and on and then reconnecting, at which point it will connect straight away and have a normal link speed. (in this example 72mbps).
After i am connected, i find that the following does not load:
-browsing webpages through chrome does not load
-the wifi icon turns grey
-play store cannot load anything
I find that i get assigned an ip address by dhcp correctly too with the right gateway and dns.
I decided to download a network tool to have a better look. I use fing personally.
I found it very interesting what i found, which no other threads about wifi issues mention.
Network discovery found every device on the local wifi network.
I was able to scan the services of my computer which is also on the network and it found everything, including a http server which i run which i could browse to.
In fact i could do everything through wifi with this device and most others.
Again it got interesting when I then took a look at my gateway, the router.
I had discovered its mac address which i can verify through my computer is correct which to my understanding, being that i can communicate through the wifi, means that i have the information available to send information to that physical device?
When trying to scan services, i find nothing, which is not true, at the very least it exposes a http server on port 80 which my computer can access.
When trying to ping i have 100% packet loss.
So at this point it is only the gateway i cannot access.
So i figure i could setup another computer which is connected to the network with a wire to share its connection through wifi onto that network and then i have a standin gateway?
I connected this computer through wifi to the network and pinged it succesfully with my phone. I then turn ICS on my wired adaptor to share to my wifi adaptor. I ensure that the wifi maintains an ip address in the right range and subnet.
I then try to ping that ip with the phone and it then gets 100% packet loss.
Could this be that when a device is configured to act as a gateway something changes about how it handles any packets sent to it that the nexus 4 is currently in compatible with?
elltg said:
So at this point it is only the gateway i cannot access.
So i figure i could setup another computer which is connected to the network with a wire to share its connection through wifi onto that network and then i have a standin gateway?
I connected this computer through wifi to the network and pinged it succesfully with my phone. I then turn ICS on my wired adaptor to share to my wifi adaptor. I ensure that the wifi maintains an ip address in the right range and subnet.
I then try to ping that ip with the phone and it then gets 100% packet loss.
Could this be that when a device is configured to act as a gateway something changes about how it handles any packets sent to it that the nexus 4 is currently in compatible with?
Click to expand...
Click to collapse
I have found a bit of a workaround that i can use!
When i said i turned on the wifi and ICS i did the following:
-Turned on wifi.
-Connected to wifi network.
-Turned on ICS on my wired network to share to my wifi
-Observed that my ip changed from 192.168.10.x to 192.168.137.1 with no gateway or dns.
-I decided to change my ip on the wireless to 192.168.10.x and gateway to my router 192.168.10.10
-I then tested.
I ran through this again but slightly different:
-Turned on wifi.
-Connected to wifi network.
-Turned on ICS on my wired network to share to my wifi
-Observed that my ip changed from 192.168.10.x to 192.168.137.1 with no gateway or dns.
-I decided to change my ip on the phone to 192.168.137.5 with gateway and dns as 192.168.137.1
-I then tested. And it works!
I know this doesnt fix the wifi issue itself, but for me, this makes a big difference as i can now use wifi at work where we also have poor mobile network coverage.
Edit:
Additionally i previously tried to setup this same computer to host a wifi network to share the connection using 'netsh' and creating a 'hostednetwork' but i found i was in the same situation where i still couldnt get the internet.