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What does getting the 6 dollar insurance cover?
- Fly like a G2
Lost, stolen, broken, dropped, water damage... it covers everything. But to get a replace you will have to pay a deductable. I believe its 130??
Sent from my T-Mobile G2
Yup, $130 incase the phone is stolen/lost. The warranty also extends to 2 years instead of 1. And they will service it free of charge if there is physical damage. I took it for the G2 due to the hinge, so over 2 years if the hinge gets REALLY bad I can get a replacement.
The warranty isn't for two years, its for as long as you have it out as long as they support it
Sent from my T-Mobile G2 using XDA App
I love ins. When someone smarter then I figures out root and I brick my phone trying it will only cost me $130 to replace. At least I won't send it in and pretend like I didn't try to root it
Sent from my T-Mobile G2 using XDA App
Just a thought but is it possible to pretend its lost/stolen and get that replacement phone? That way I can get another G2 for my girl can't afford for retail price since I used all my credit line..
Sent from my T-Mobile G2 using XDA App
That's illegal and it's called Fraud. Pretty sure it's a hefty fine + jailtime if actually convicted.
But how do they know? You can say it got lost at a theme park right?
Sent from my T-Mobile G2 using XDA App
Not the best idea
@noodles2224
Yea you could say some lie like that BUT remember that #1 insurance companies are giving you a 500 dollar phone for 130. So they make it their business to know what happend to your phone. I had to file a claim for a lost g1 and they made me get police reports and everything before they helped me out. #2 every phone has an IMEI number unique to itself and it is registered on the network when the phone is in use (I'm not 100% sure of how it works but they know if that phone is being used or not.) AND if the insurance company finds out that the phone YOU purchased (with its unique IMEI number) that is now claimed to be stolen is being used they might go and find out who is using it or who knows...
I wouldn't risk the fine or jail time or court just for a phone for your girlfriend if you want her to have one sooo bad then you can save up for it or at least tell her you'll give her half or some thing...
Besides I wouldn't see the g2 as the best upgrade option I'm bummed out that it was released with an 800mhz processor... WHY? All the new high end phones are using 1ghz... but w.e. everyone has theyr likes and dislikes... I'm personally waiting for something else...
Sent from my T-Mobile G1 using XDA App
There's another warranty thats 1.99 a month and it covers all the same thing the 6 dollar rate does except for lost or stolen phones. Its only available up to 2 weeks after you purchased the phone. I think it's more likely to have a phone that has broken hinges and buttons instead of losing a phone.
noodles2224 said:
But how do they know? You can say it got lost at a theme park right?
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
Hmm... Why don't you try it and find out? I mean what's the worst that can happen? It's easily worth losing a year of your life to jail to save $250!
kludgineer said:
Hmm... Why don't you try it and find out? I mean what's the worst that can happen? It's easily worth losing a year of your life to jail to save $250!
Click to expand...
Click to collapse
Actually, not even that with the $130 deductible, you would only save $120.
But sticking to the original question it covers a lot and its easily worth the $6 if anything happens to the phone physically (cracked damaged broken stolen ran over, abducted by aliens) the insurance company, asurion, will replace it for $130 deductable.
And if anything like software wise or memory card reader messes up or something inside that's NOT your "direct" fault tmobile will replace it for free. But it can't be physically damaged or cracked screen or anything it has to be something inside or even bricked, you can get away with some good excuses and making believe you don't know anything when they ask, did you try to root it? Uhhh... what's that? Lol
Sent from my T-Mobile G1 using XDA App
The other great thing about a carrier having your IMEI# is that they can render it unusable on their or any other network within North America. I am about 98% certain that when you report a phone lost or stolen to Assurion, or Tmobile that their policy is to Blackllist the IMEI # of the phone.
As far as I can tell it only works on this continent, you could get a blacklisted phone to work in Europe.
It is similar to how a phone is added into a network, like say you flash a Verizon phone to Metro, they have to add the IMEI into their system so you can use it. In this case they just make it so you can't use it.
Also they do know if you have used a phone. I had a Nexus one and a Vibrant. I lost my Nexus while using my Vibrant. When I placed the claim with Assurion, they wanted me to call Tmobile and find out the last day my SIM card was used in my Nexus. Tmobile new exactly the last day my sim was in the Nexus.
So they know. And now, you know that they know.
OMF!!!! Come on guys..........how many times are your phones taken or lost and they find it???? They do not care that's why thousands of us pay 6 bucks a month and make them money. So all you wanna be naysayers trying to be xda police let them get one for their girl and be positive. Ill just say this, you lost your phone and give yours to your girl and bam!!!! You will get special attention the night you give it to her =)
Sent from my T-Mobile G2 using XDA App
thats not true, they dont blacklist the devices. Only verizon and sprint do that.
Sent from my T-Mobile G2 using XDA App
How about not stealing or commiting fraud because it is wrong? You want something; earn it.
Sent from my T-Mobile G2 using XDA App!
Tekk83 said:
There's another warranty thats 1.99 a month and it covers all the same thing the 6 dollar rate does except for lost or stolen phones. Its only available up to 2 weeks after you purchased the phone. I think it's more likely to have a phone that has broken hinges and buttons instead of losing a phone.
Click to expand...
Click to collapse
http://support.t-mobile.com/doc/tm23694.xml;jsessionid=KjZenf0v916OVRAXNs#4
In the table, it says that the warranty (1.99) covers only malfunction. And "normal wear and tear" is grouped with malfunction in the description at the top of the page. So hinge falling apart is normal wear and tear I'm assuming? what about scratches? And then how is Damaged defined? Any one have any idea? I don't want to pay 6 bucks when I can pay 2...
genethebean33 said:
OMF!!!! Come on guys..........how many times are your phones taken or lost and they find it???? They do not care that's why thousands of us pay 6 bucks a month and make them money. So all you wanna be naysayers trying to be xda police let them get one for their girl and be positive. Ill just say this, you lost your phone and give yours to your girl and bam!!!! You will get special attention the night you give it to her =)
Sent from my T-Mobile G2 using XDA App
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Click to collapse
Seriously that's why I had that idea of saying its lost and getting that replacement for her.. saves me and makes both of us happy
Sent from my T-Mobile G2 using XDA App
@noodles2224
But how do they know? You can say it got lost at a theme park right?
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
I had similar thoughts when I was younger and even talked to a T-Mo rep about it. I learned that if at any point you insert your own SIM card into the phone you claim was lost or stolen, you can expect a not-so friendly visit from the insurance company's lawyers or investigators.
Say you give your phone away to your girlfriend. The first thing they will do is check the SIM card and the account it is tied to. If you don't share the same address, or are linked in some way say through relatives or former addresses (anything a basic background check would show), then they will check the call history and see if you two know each other. It doesn't take a high school education to figure out if your phone was stolen or not. Claiming it was lost won't do much for you either.
I wouldn't be surprised if T-Mo can now remotely disable devices. If the phone is on and transmitting, it can be located pretty easily as well, whether that's for prosecution or recovering losses. I am pretty sure that if you make a claim with the phone in-hand and turn it on, you'll find yourself in trouble very quickly. If **** goes down, good luck convincing anyone, especially a lawyer or judge that your girlfriend stole it.
They don't take fraud lightly; I don't think you should as well.
Two quick questions about the insurance terms an conditions.
1. If you report it stolen or lost or whatever, do they send you a brand new phone after you pay the deductible or is it a refurbbed one?
2. If report it lost and order a new one, and you find the lost one(or you never actually lost it) do they deactivate the original one somehow?..or track it somehow?....or do they just accept your deductible and let you do whatever you want with them?
They send you what they have in stock at the moment. The longer a phone has been out the more likely you are to get a refurbished one.
The insurance company can't track it or do anything with it, you can do what you want with it and T-mobile won't care.
I advise reporting it lost, if you say it's stolen you have to submit to them a police report.
Good luck, let us know your results.
T-Fanatic said:
They send you what they have in stock at the moment. The longer a phone has been out the more likely you are to get a refurbished one.
The insurance company can't track it or do anything with it, you can do what you want with it and T-mobile won't care.
I advise reporting it lost, if you say it's stolen you have to submit to them a police report.
Good luck, let us know your results.
Click to expand...
Click to collapse
Thank you. Helpful information. Have you personally reported lost phone before?
T-Fanatic said:
They send you what they have in stock at the moment. The longer a phone has been out the more likely you are to get a refurbished one.
The insurance company can't track it or do anything with it, you can do what you want with it and T-mobile won't care.
I advise reporting it lost, if you say it's stolen you have to submit to them a police report.
Good luck, let us know your results.
Click to expand...
Click to collapse
I'm not sure but I'd be surprised if T-Mobile didn't blacklist lost /stolen phones.
Sent from my HTC Glacier using XDA App
Jaskwith said:
Thank you. Helpful information. Have you personally reported lost phone before?
Click to expand...
Click to collapse
I have not personally, but I worked at T-mobile up until a couple of weeks ago.
Your insurance isn't through t-mobile, so they don't care if you now have another one all of the sudden. Your insurance will only allow two phone replacements in a year because they can't actually blacklist or stop the phones.
T-Fanatic said:
I have not personally, but I worked at T-mobile up until a couple of weeks ago.
Your insurance isn't through t-mobile, so they don't care if you now have another one all of the sudden. Your insurance will only allow two phone replacements in a year because they can't actually blacklist or stop the phones.
Click to expand...
Click to collapse
Wrong! The phones can be blacklisted. Honestly if you do find its best to report it BC if you start using that old one or sell it then asurion can and will prosecute for insurance fraud.
sk337sk337 said:
Wrong! The phones can be blacklisted. Honestly if you do find its best to report it BC if you start using that old one or sell it then asurion can and will prosecute for insurance fraud.
Click to expand...
Click to collapse
I just have a question, cause I'd like people to be clear about what they're saying.
How would Ausrion even know if you sold it?
I mean, I could understand you finding the phone and using it again..cause maybe that could be tracked. (Maybe.)
But what could be done about selling it? That makes no sense.
Unless you try to sell it by posting "Selling my supposedly lost phone" on the TMobile forums.
nguyendqh said:
I just have a question, cause I'd like people to be clear about what they're saying.
How would Ausrion even know if you sold it?
I mean, I could understand you finding the phone and using it again..cause maybe that could be tracked. (Maybe.)
But what could be done about selling it? That makes no sense.
Unless you try to sell it by posting "Selling my supposedly lost phone" on the TMobile forums.
Click to expand...
Click to collapse
I am not sure what they actually do, but in theory it's pretty easy.
You claim the phone is lost
TMobile blacklists the phone's IMEI
Someone tries to register the phone on the TMobile network
TMobile and/or Asurion go after the account holder for the associated SIM
They show they bought it from you
No profit
chrisjs81 said:
I am not sure what they actually do, but in theory it's pretty easy.
You claim the phone is lost
TMobile blacklists the phone's IMEI
Someone tries to register the phone on the TMobile network
TMobile and/or Asurion go after the account holder for the associated SIM
They show they bought it from you
No profit
Click to expand...
Click to collapse
The phone can be unlocked to use on any provider.
So...wouldn't selling it as an unlocked phone give you a better chance?
And you could sell it to a friend and have them say they bought it from off the internet or at a pawn shop or anything.
I just don't think it's that precise. (Who knows maybe it is.)
Anyway. I'm not trying to prove there's ways around it. I just wanted to understand the statement better.
And is blacklisting a phone's IMEI a new thing? Cause I've had phones stolen in the past that ended being in use by other people. Nothing ever happened there. (And I know that because I found out who stole the phone.)
*Just curious by the way, not trying to start a heated conversation or anything.
Thank for the info!
The insurance companies are NOT as dumb as you think they are. Insurance fraud is a booming business and companies are always looking to minimize their losses against fraud.
I know this because one of my specialty fields includes loss prevention and fraud. They can and will blacklist your IMEI number and despite your noble efforts to sell to a friend who magically ends up buying that very same phone off craigslist [unbeknownst to you ] will get you in trouble.
Do the smart thing and heed the advice given here by people who know. Don't try to fool businesses or people who have been around the block way longer than your ingenious plan of trying to net an extra phone.
You're better off slipping in the Taco Bell parking lot and claiming an injury.
CBConsultation said:
The insurance companies are NOT as dumb as you think they are. Insurance fraud is a booming business and companies are always looking to minimize their losses against fraud.
I know this because one of my specialty fields includes loss prevention and fraud. They can and will blacklist your IMEI number and despite your noble efforts to sell to a friend who magically ends up buying that very same phone off craigslist [unbeknownst to you ] will get you in trouble.
Do the smart thing and heed the advice given here by people who know. Don't try to fool businesses or people who have been around the block way longer than your ingenious plan of trying to net an extra phone.
You're better off slipping in the Taco Bell parking lot and claiming an injury.
Click to expand...
Click to collapse
Think I could get some more detail about slipping in the parking lot of Taco Bell?
Asurion watches your account and tracks people down if they see someone you talk/text has the imei of your "lost" phone. Trust me don't lie to insurance companies
But if you sell it on Cl and report it lost at a bar...? What can they prove?
sk337sk337 said:
Asurion watches your account and tracks people down if they see someone you talk/text has the imei of your "lost" phone. Trust me don't lie to insurance companies
Click to expand...
Click to collapse
Sent from my MT4G running Gingerbread
So they actually blacklist imei numbers?
Sent from my MT4G running Gingerbread
Jaskwith said:
So they actually blacklist imei numbers?
Sent from my MT4G running Gingerbread
Click to expand...
Click to collapse
Yes they do.
Sent over HSPA+ using XDA app.
Jaskwith said:
So they actually blacklist imei numbers?
Sent from my MT4G running Gingerbread
Click to expand...
Click to collapse
I also noticed your sig says your MT4G is running Gingerbread. Wanna explain?
Sent over HSPA+ using XDA app.
Well its cm7... basically gingerbread.
CBConsultation said:
I also noticed your sig says your MT4G is running Gingerbread. Wanna explain?
Sent over HSPA+ using XDA app.
Click to expand...
Click to collapse
Sent from my MT4G running Gingerbread
Better not do that. Just don't lie to insurance companies
I'm not advocating fraud, but last time I checked the two big US GSM providers (AT&T and T-Mobile) don't utilize an IMEI blacklist. I checked because I had a phone stolen from me and I asked T-Mobile to blacklist the IMEI and they told me that they can't (or won't) do that. They said the best they could do was deactivate the SIM card to prevent the thief from running up my bill. After doing some digging, I discovered reports of many AT&T customers with the same experience.
moto211 said:
I'm not advocating fraud, but last time I checked the two big US GSM providers (AT&T and T-Mobile) don't utilize an IMEI blacklist. I checked because I had a phone stolen from me and I asked T-Mobile to blacklist the IMEI and they told me that they can't (or won't) do that. They said the best they could do was deactivate the SIM card to prevent the thief from running up my bill. After doing some digging, I discovered reports of many AT&T customers with the same experience.
Click to expand...
Click to collapse
that is absolutely true. USA gsm carriers have 0 interest in blacklisting for obvious reasons = more money in their pocket. You get to buy a new phone for more money and whoever steals/find the phone gets to pay the company even more money.
I have no idea what insurance companies will do, though, but I've reported a lost phone, which I'm sure someone is still using, got a replacement and never heard word of it being tracked down or something.
Best advice I have is call assurion and ask if, in case your phone gets lost, if they'll do anything to retrieve it. My guess would be a resounding NO unless you have a police report, a subpoena and a lot of time to waste on this.
Hello I have a HTC G2 and i lost it a few days ago so i reported it to tmobile and they sent me a new one
Now after receiving the new one My friend cleaning out his car found the phone and called me letting me know
My question is can i use this phone still even though i have a new one
is there a way to mod the phone so that TM will not know its the one i reported lost.
Please let me know as i will like to give this to my daughter thanks.
I'm guessing they would have the ESN/IMEI of the phone marked as bad so it cannot be used or activated anymore by a thief if it was stolen. There may be a way to get it work, but it would probably be illegal =/
what will be the procedure as if its a sim card how would they now what phone it is
Well, the most honest thing to do would be to call TMobile and ask which one they want back.
A less honest thing to do would be to call 611 from the old phone, which will probably work, say you found this phone and would like to know where to send it. At least you get to keep the newer phone.
Or, you could keep both and see if the old one is usable using a different SIM. But what kind of example does that set for your daughter?
Sent from my T-Mobile G2 using Tapatalk
Well I understand sending the phone back will be good but as i spent 150 dollars to get the replacement. I was told it will not be refunded so whats the point of sending it back.
I figure since i have a few tm phones and at times i switch phones it will not be a problem.
Well if putting custom software will that hide the phone as they say rooting the phone is not exceptable and you can void your warrenty. And when putting custom roms they never now also apps that are downloaded.
storres6981 said:
what will be the procedure as if its a sim card how would they now what phone it is
Click to expand...
Click to collapse
The ESN/IMEI are hard coded in a very deep level of the phone software somehow I think, so it doesn't matter what SIM you have in it; the network knows its being used. I'm sure there are [illegal] ways to change the ESN
For example if you look at phone people sell on Ebay, they are always labeled as "Clean ESN" or "Bad ESN". The bad ones are phones reported as stolen, etc and won't be able to be activated no matter what.
c00ller said:
The ESN/IMEI are hard coded in a very deep level of the phone software somehow I think, so it doesn't matter what SIM you have in it; the network knows its being used. I'm sure there are [illegal] ways to change the ESN
For example if you look at phone people sell on Ebay, they are always labeled as "Clean ESN" or "Bad ESN". The bad ones are phones reported as stolen, etc and won't be able to be activated no matter what.
Click to expand...
Click to collapse
This is correct. If you've reported the phone lost/stolen, or the phone is associated to a delinquent or unpaid account, the provider (T-mo) will mark the phone as such, and the phone will not work with any other SIM card. So its only worth what it could be sold for for parts...
You spoke of rooting the phone, this won't clear the ESN, and this really isn't something we talk about at XDA (or most other reputable forums, for that matter) because it is highly illegal/frowned upon/etc.. Really no need for this thread to go in that direction...
Now the right thing to do would to call T-mo and ask which one they wanted back... maybe you can work something out with them even though they cant do a full refund. It would also mean that your account wouldnt be docked the cost or mark of having been given a phone under warranty, because most plans only allow a certain number of claims per time period.
Not true...you could change the esn and imei on blackberry. I did it because I was in the same situation. I just wanted to give mine to my bro. I'm sure if you could on blackberry you can with android. Android is more open I would think
Sent from my T-Mobile G2 using Tapatalk
popimp315 said:
Not true...you could change the esn and imei on blackberry. I did it because I was in the same situation. I just wanted to give mine to my bro. I'm sure if you could on blackberry you can with android. Android is more open I would think
Sent from my T-Mobile G2 using Tapatalk
Click to expand...
Click to collapse
Never said you can't, just said its something we don't talk about here.
It should still work on networks outside of the USA (or which ever country it is you're in). So I suppose you can unlock and debrand it and sell it to someone abroad.
Have you tried putting your replacement sim on the old phone? You really should call tmobile to see what can be done.
Sent from my T-Mobile G2 using Tapatalk
It will work just fine. I did the same thing and I asked the lady that worked for the phone's insurance before I ordered my replacement what would happen if I found it and she said you have 7 days to send back the replacement for a refund. She said if I find it after the 7 days it would work and be 100% usable but I wouldn't be able to send in the replacement for the refund... it is currently being used with no issues right now actually.
Sent from my T-Mobile G2 using XDA App
hello all
to start off with this has nothing to do with flashing!
basically my phone got barred/blocked so i could not receive or make any phone calls.. this happened this morning
i had purchased my phone off somebody else on the side.. but i have proof of contact made between us and also have proof that i had used the device from my network provider and i also have the box proving that i never stole the handset.
i want to know who i can contact to record this as a fraudulent case but most importantly get my phone unbarred! I am from the UK so bare that in mind my international buddies
all help is much appreciated
thank you
Take it to the police with your documents and give them the name of the person you bought it from.
Sent from my GT-N7000 using XDA Premium HD app
stoney73 said:
Take it to the police with your documents and give them the name of the person you bought it from.
Sent from my GT-N7000 using XDA Premium HD app
Click to expand...
Click to collapse
the police said that it is a civil case and not a criminal case (i take it as they are just lazy!)
they told me to call the citizen advice bureau but when i called they didnt pick up
aadil7 said:
hello all
to start off with this has nothing to do with flashing!
basically my phone got barred/blocked so i could not receive or make any phone calls.. this happened this morning
i had purchased my phone off somebody else on the side.. but i have proof of contact made between us and also have proof that i had used the device from my network provider and i also have the box proving that i never stole the handset.
i want to know who i can contact to record this as a fraudulent case but most importantly get my phone unbarred! I am from the UK so bare that in mind my international buddies
all help is much appreciated
thank you
Click to expand...
Click to collapse
You state that you 'used the phone on your providers network', so it did work ?
When you buy something 2nd hand you have no warranty, that's the way it works.
Where is the fraudulent part ??
aadil7 said:
hello all
to start off with this has nothing to do with flashing!
basically my phone got barred/blocked so i could not receive or make any phone calls.. this happened this morning
i had purchased my phone off somebody else on the side.. but i have proof of contact made between us and also have proof that i had used the device from my network provider and i also have the box proving that i never stole the handset.
i want to know who i can contact to record this as a fraudulent case but most importantly get my phone unbarred! I am from the UK so bare that in mind my international buddies
all help is much appreciated
thank you
Click to expand...
Click to collapse
If you have been sold stolen goods then that is a crime.
That, my friend, is a criminal offence. Go back to the rozzers and report a crime.
Happened to me once also when i bought an iPhone 3GS of gumtree. Police or anyone else didn't give a damn at all. Tried citizen bureau, trading standards etc none of them honestly gave a f**k
So ended up using it as an iPod touch for a month, until one day i tried my luck and went to an apple store and explained the situation to them. They took the barred phone and gave me a working one.
and what has XDA got to do with your barred phone? change the IMEI if you can!
you can do that?
Sent from my GT-N7000 using Tapatalk 2
Barred/Blocked is because of the Network provider...contacting them would solve the problem i guess
Dont do IMEI change . Its a crime.
Act as a honest person and walk into the nearby Samsung Store/ Polics STation and explain the situation.
IMEI change can be done only by Samsung following their own security protocols.
I would suspect the device is stolen or in breach of contract. All European networks will block it and getting it unblocked is a massive chore.
If the person who originally got the phone on contract then didn't pay the bills or got the contract using falsified documents then the provider can lock the device as technically that would be theft by fraud.
Sent from my GT-N7000 using Tapatalk 2
Volcanodancer said:
I would suspect the device is stolen or in breach of contract. All European networks will block it and getting it unblocked is a massive chore.
If the person who originally got the phone on contract then didn't pay the bills or got the contract using falsified documents then the provider can lock the device as technically that would be theft by fraud.
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
I suspect this is the most likely explanation, even if the phone came in a original box, it may be have been stolen from a shop, or a delivery truck. Then the shop owner sends a list of the stolen IMEIs and they are blocked.
Or some other reason that IMEI was blocked. I went to a pawn shop to sell an old phone this weekend and they check the IMEI on a data base, and test that the phone can make calls before giving you the money. And your name and a copy of your ID is registered, in case someone has declared that phone as lost or stolen.
Thanks for the replys guys
And no i dont expect xda to help unbarr my phone i never wrote that so read before you post noncense..
I am going to call the citizens advice bureau in 5 mins anyway see what they actually say.. i am determined to get to the bottom of this and get my imei unblocked the right way and get that guy done for fraud..
I have spoken to o2 also where he originally got the phone from and they have got their fraud team working on it.. just as an update.. i want this thread to help all those people out there who dont know what to do when their phone gets barred..
Justice will be served one way or another!
Sent from my GT-I9000 using XDA
Well i just called tge citizens advice bureau and i honestly dont know why they even bother opening because nobody seems to want to pick up the phone!
Sent from my GT-I9000 using XDA
aadil7 said:
Well i just called tge citizens advice bureau and i honestly dont know why they even bother opening because nobody seems to want to pick up the phone!
Sent from my GT-I9000 using XDA
Click to expand...
Click to collapse
Thank the coalition government and it's cut backs for that one!
Sent from my GT-N7000 using Tapatalk 2
Do you have contact details for the person who sold the phone to you ?
If so then your best option may well be to get try getting your money back from them either volutarily or via Small Claims Court.
I've not done it myself but people I know have tried it say that small claims court action is pretty strightforward and simple as long as you have documentation to support your claims.
https://www.moneyclaim.gov.uk/web/mcol/welcome
If you don't have contact details, did you do the trade via a site like AV-Forums ? If so the admins there might be able to assist you in finding them.
Thanks for the response..
I got it off ebay but i dealt with him on the side so i sent him an email and i went to pick the phone up in person and i paid cash.. he seemed like a nice chap plus he had good feedback..
The thing with tgese claims is that they cost to put a claim through and thats something im trying to minimize as a student without a job! Plus time wise they seem to take forever!!!
Sent from my GT-I9000 using XDA
he purchased a phone from somebody who might have stolen it, thus it was requested to be blocked by the owner.
purchasing stolen goods is also a crime in many places. and where i live, the police can even track your identity via your sim card if you use it on a "hot" IMEI.
keep the phone as audio-video and/or game console.
Sent from my GT-P1010 using XDA
sir sent you a pm .. kindly respond
The phone was originally on which network ?? I mean the phone was originally bought from o2,3 or which network ??
And you are using it on.which network ?? Did you call your network provider and confirmed it to.be a blacklisted phone ??
So I got a new phone right from bell a month ago via their insurance thing when I broke mine. Worked great for a month. This morning it said something about incorrect sim and to contact bell.
Call them and they tell me it's stolen.
I take my receipt and the warranty thing in but the serials don't match and they want to keep the phone. I grab it and leave. I've taken my stuff off it. And been on the phone it bell for like an hour.
Has anyone heard of this before? Do I have any options besides smash this with a hammer and buy a nexus 5?is it possible to get a resolution from bell customer support?
Since when have they been able to disable a phone remotely like that. I don't like that they can do that.
Jeffrey000 said:
So I got a new phone right from bell a month ago via their insurance thing when I broke mine. Worked great for a month. This morning it said something about incorrect sim and to contact bell.
Call them and they tell me it's stolen.
I take my receipt and the warranty thing in but the serials don't match and they want to keep the phone. I grab it and leave. I've taken my stuff off it. And been on the phone it bell for like an hour.
Has anyone heard of this before? Do I have any options besides smash this with a hammer and buy a nexus 5?is it possible to get a resolution from bell customer support?
Since when have they been able to disable a phone remotely like that. I don't like that they can do that.
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This is something you need to contact either the insurance company where you got your replacement phone or your carrier. They've been able to block ESN's for a while now....I know that they were doing it on Verizon, and I think AT&T does it now too...its probably just a matter of time before all do it. Helps prevent people from stealing phones if they know it can be disabled remotely by the carrier.
Heard there was a way to block ESN. but no way to unblock it. ...
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
erstad said:
Heard there was a way to block ESN. but no way to unblock it. ...
Sent from my SAMSUNG-SGH-I337 using XDA Premium 4 mobile app
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Click to collapse
This is basically what I'm being told.
Being given a run around. Basically they may or may not have made a mistake and I'm out of luck. All my different paperwork has three different serial numbers and none of them match the phone.
So how the f does that happen?
I wish *****ing to bell got any kind of results, I feel bad for the poor workers I am highly frustrated at even though they have no power.
I don't know what to do. The one lady said to sell it to Europe. Or make it a toy for my kid.
I dunno what to do.
Jeffrey000 said:
This is basically what I'm being told.
Being given a run around. Basically they may or may not have made a mistake and I'm out of luck. All my different paperwork has three different serial numbers and none of them match the phone.
So how the f does that happen?
I wish *****ing to bell got any kind of results, I feel bad for the poor workers I am highly frustrated at even though they have no power.
I don't know what to do. The one lady said to sell it to Europe. Or make it a toy for my kid.
I dunno what to do.
Click to expand...
Click to collapse
How did you pay for it? Maybe you can dispute it if you used a credit card...other than that you are out of luck I guess