When I woke up this morning I went to turn on my Focus and the screen wouldn't come on. When I looked at it closer, I noticed a crack underneath the glass on the actual screen itself, but the outer glass is fine.
Anyone else had this problem? I've seen a few other people comment on it on other Samsung phones in some quick google searches. I'm guessing if I buy a new digitizer assembly on eBay, I'll be ok?
Related
I've seen plenty of posts about cracking the screen from dropping but nothing like this...so far..?
The other day I had my phone in the side pocket of my car door. When I opened it somehow the phone slipped out and fell hardly 30cm on to the ground...landing on its screen. I couldn't believe it when everything was fine other than the glass covering the camera lens had shattered...
I'm guessing this is an insurance claim unless it can be seen as a defect
Has anyone else managed to do this or was it just very very unlucky...maybe the glass can just be removed completely?
Mine has bubbles at the edges, has anyone peeled it off?, it's pretty well stuck on so I'm presuming it's not meant to come off.
See not so great pic
Did you buy this used? Looks like a screen protector a previous owner has put on. If so, it should pull off quite easily once you've got a fingernail under it.
It's a screen protector for sure. The HD comes with a screen protector (at least mine did back in Feb '09) - don't you remember putting it on? Unless it was pre-owned...
It was bought new, the original screen protector has been on, used and discarded, this thing has no hole for the front camera and fits better, also a lot thinner, I've tried peeling it up with my fingernails like I've been able to do with every screen protector I've had, but it is really stuck to the screen like it's supposed to stay on there.
I thought it might have been a teflon layer or something, I've read of other devices having a similar thing.
Thanks for your replies
Hello everyone. I've been using my S4 for quite some time now, almost a year. I always kept in its protective case and had a screen protector from day one. Never dropped it. Virtually no scratches on the screen protector. A few days ago I noticed something that looked a bit like cracks. I'm attaching some images, here's how I can describe them:
they're underneath the glass
there are no markings, scratches or anything on the surface of the glass or the screen protector in that area
the sensitivity of the digitizer has not been affected, nor has the display itself
they are advancing very slowly, the first day I noticed them the smaller ones were barely visible
they almost look like air pockets in the glue that keeps the display and digitizer together (?), cracks are not that wide i think
never buying a Samsung phone again
Is this a common/known issue ? I've seen and used tons of smart gadgets, but this is the first time I've encountered such issue.
Thank you
this is really interesting
NK0d3R said:
Hello everyone. I've been using my S4 for quite some time now, almost a year. I always kept in its protective case and had a screen protector from day one. Never dropped it. Virtually no scratches on the screen protector. A few days ago I noticed something that looked a bit like cracks. I'm attaching some images, here's how I can describe them:
they're underneath the glass
there are no markings, scratches or anything on the surface of the glass or the screen protector in that area
the sensitivity of the digitizer has not been affected, nor has the display itself
they are advancing very slowly, the first day I noticed them the smaller ones were barely visible
they almost look like air pockets in the glue that keeps the display and digitizer together (?), cracks are not that wide i think
never buying a Samsung phone again
Is this a common/known issue ? I've seen and used tons of smart gadgets, but this is the first time I've encountered such issue.
Thank you
Click to expand...
Click to collapse
yeah thats the adhesive between screen and the glass peeling off..
Not sure what to do here. I could try to _gently_ apply some heat (via a hair dryer), but I think I rather send it to an authorized service. It's still under warranty and it's not my fault so they should fix it for free. It's not that much of an issue now, but it will kill it's resell value later. One thing to learn out of all this : Samsung - never again. Sony and LG look so much better now.
Voting for a 1.april fools joke. Seems like you've just scratched the top layer film. The clue is where
the scratch ends that has accumulated plastic (white dot)
Sorry to O.P if I'm wrong!
Once I'll get home, I'll try to snap a picture with the screen protector raised. I don't want to remove it because it was a pain installing it. It is underneath the protective glass, I didn't even give it a thought that today was April 1st.
UXELLR said:
Voting for a 1.april fools joke. Seems like you've just scratched the top layer film. The clue is where
the scratch ends that has accumulated plastic (white dot)
Sorry to O.P if I'm wrong!
Click to expand...
Click to collapse
Ok, that's the best I could, it's not really confortable holding the camera while I lift the screen protector while I try to keep it in focus. These screen protectors tend to build a lot of moisture underneath them, never expected that. Anyway, you can probably see, the problem is not a scratch on the screen protector.
My bad, proof enough! I feel sorry for you, never seen that one before.
If you now you haven't done anything wrong the blame is on Samsung. Maybe you should go with your initial thought about sending it in under warranty.
Itcould be they have seen cases like this and know about the problem. Fixing yourself seems risky. There are guides
changing the touchscreenglass on youtube.
Good luck, wathewer you choose to do! Please report back to this thread if its get fixed or not.
Bought a new lens on Amazon.com to try and fix a shattered screen. Unfortunately, the glass did not come off clear. It is tinted and what's left on the phone is gray and cracked. Now the screen will not turn on.
I realized that when trying to melt the glue and get the lens off, you need to remember that the glass is clear. So if you stick a playing card in there, make sure you can see it clearly! If you're unsure at all, I would not try this at home!
I'm not sure what I am even looking at, but I think I need a whole need LCD assembly. Bummer. Anyone want a broken one?
It's possible that too much heat was applied during the glass removal process or there that some physical damage to the LCD itself.
The replacement LCD/Digitizer/Glass/frame assemblies are not cheap, even for third-part screens from Aliexpress. The cheapest option may be to find a used s4 that has defective internals and a working display.
Just got one this weekend. I got a decent glass screen protector. I applied it and noticed lines under the protector form and not go away. It looks as if there is moisture or grease...or maybe adhesive from the dust removal sticker I used on the screen prior to putting the glass on. Nothing changed in 24 hours, so I took it off and the line marks were ghosted onto the underside of the glass protector. And I had to scrub remnants of the lines off the screen itself. I used the second of 2 glass protectors after really cleaning and drying. Same thing.
I took the protector off and cleaned the screen. Upon inspecting, I find that holding the phone on a certain angle, there are ripple lines on the screen. It's like the screen isn't flat (that may be the problem of the lines under the protector?) It's like the screen is wavy..but symmetrical wavy. I've looked at a co workers Note 8 and I dont see this wave pattern on the screen.
Is anyone noticing this or familiar? I am attaching 2 photos. One showing what happens with the glass protector. Then another with the glass off. I had to angle the phone just right. You can see the ripple if you look at the reflection of the white window frame in the photo.
Thoughts?
shizam76 said:
Just got one this weekend. I got a decent glass screen protector. I applied it and noticed lines under the protector form and not go away. It looks as if there is moisture or grease...or maybe adhesive from the dust removal sticker I used on the screen prior to putting the glass on. Nothing changed in 24 hours, so I took it off and the line marks were ghosted onto the underside of the glass protector. And I had to scrub remnants of the lines off the screen itself. I used the second of 2 glass protectors after really cleaning and drying. Same thing.
I took the protector off and cleaned the screen. Upon inspecting, I find that holding the phone on a certain angle, there are ripple lines on the screen. It's like the screen isn't flat (that may be the problem of the lines under the protector?) It's like the screen is wavy..but symmetrical wavy. I've looked at a co workers Note 8 and I dont see this wave pattern on the screen.
Is anyone noticing this or familiar? I am attaching 2 photos. One showing what happens with the glass protector. Then another with the glass off. I had to angle the phone just right. You can see the ripple if you look at the reflection of the white window frame in the photo.
Thoughts?
Click to expand...
Click to collapse
My screen has similar waves on it when looking at an angle. I think that's just a side effect of the gorilla glass. I haven't used a screen protector on it though, can't help you there...
hotbyz168 said:
My screen has similar waves on it when looking at an angle. I think that's just a side effect of the gorilla glass. I haven't used a screen protector on it though, can't help you there...
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Click to collapse
Ohh boy. You better put something on it. This screen is SO susceptible to scratches, its pathetic. I used the phone for 2 days before my first glass protector came and I already had 3 small scratches on the screen. I had the phone in a felt lined pouch the whole time....never was dropped or used by anyone else but me.
shizam76 said:
Ohh boy. You better put something on it. This screen is SO susceptible to scratches, its pathetic. I used the phone for 2 days before my first glass protector came and I already had 3 small scratches on the screen. I had the phone in a felt lined pouch the whole time....never was dropped or used by anyone else but me.
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Click to collapse
Yeah there's plenty of those marks on it, but only noticeable when looking with the screen off. While the screen is on, it's not noticeable. My main concern is fractures, in that sense, it's sturdy.