[Q] WP7 cannot connect to Zune - connection problems - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

hey,
i gave my HD2 a really hot update with WP7...
everything works fine. All Zune updates instead of one " ISV Mango clean up " ...
But since yesterday my zune cannot connect to my phone.
The error message is " Connection problems " !!!
I delete the certificates from zune... disconnect, reconnect, restart, delete the phone from zune. reinstalled zune... Delete HD7 phone from Windows-Devices
Installed a completly new zune on a different machine. The same problem!!!
tried microsoft fixit... Nothing works :/
has anybody the same problem or an idea ???
By the way... The WP7 is loading on USB...and the OS ( Win7 ) is finding it... Only zune cant connect ... :/

xdawizardmda said:
hey,
i gave my HD2 a really hot update with WP7...
everything works fine. All Zune updates instead of one " ISV Mango clean up " ...
But since yesterday my zune cannot connect to my phone.
The error message is " Connection problems " !!!
I delete the certificates from zune... disconnect, reconnect, restart, delete the phone from zune. reinstalled zune... Delete HD7 phone from Windows-Devices
Installed a completly new zune on a different machine. The same problem!!!
tried microsoft fixit... Nothing works :/
has anybody the same problem or an idea ???
By the way... The WP7 is loading on USB...and the OS ( Win7 ) is finding it... Only zune cant connect ... :/
Click to expand...
Click to collapse
Yeah my problems are similar to that, for a while i couldn't get a connection so i started from scratch and now i have the mango clean up bundle. heres the kick, all works fine except web services and Bing. But when its connected to the computer my internet and all things using web services works fine. Oh and with Zune being updated what I did was update from a laptop to desktop until i got mango working right(Thanks Starbucks WiFi So maybe when you deleted zune certificates there were some lingering.

hey scortareo,
sorry but
what did you mean with, you started scratch ???

I mean I went all the way back down to Windows 6.5, had the sd card issues solved that by reflashing xmod v1 and the original leo70, messed around and took the sim card out and had that lock on me.so from scratch i mean like it was my first time ever flashing my HD2. Still cant figure out why im only able to use web services while the phone is connected to the computer.

scortareo said:
. Still cant figure out why im only able to use web services while the phone is connected to the computer.
Click to expand...
Click to collapse
This is reverse tethering, your phone is using your computer's data connection.
have you tried
1. switching wifi on in settings(sorry)
2. switching data on in settings/ mobile network
3. install DEV_WIFI_PLUS_EU.cab or
DEV_WIFI_PLUS_US.cab
(best wifi & bluetooth fix)
EU & US are related to your wifi router settings(channel,ect) not the Country where you live
Hope this helps

Hard Reset solved the problem with connections problems to zune.....

Did all of that and nothing works aside from being connected to the computer, plus I have the Walmart Family Mobile network so when ever i try to run connection setup it say's network carrier doesn't exist in database......i wonder if using the activation code from the first time I tried WP7 has a affect also, like for mango I would need to get a different one. SMH!

Related

GUIDE : Dreaded Chevron unlocker issue

For all of you trying to instal WP7 and getting stuck at the dreaded chevron unlocker "Uh-OH" that will not let you pass, look no further. There are a lots of ifs and buts but no definite answer to it. Below method worked 100%.
I tried it multiple times. I in no way encourage you to use WP7 and unlocking procedures but heres simply what you do if you want to do
Instal Zune
Connect WP7-HD2
Click on the sync relationship below the picture of your LEO70
key in any name...i used HD7
Once connected, create a zune id...You can use your windows live id though
Goto settings ---date and time and uncheck automatic date VERY IMPORTANT
sync your phone...Check if port 443 is free that means no SKYPE or anything. Instal registry key in windows
Put chevron installer on root of C
Stop any antivirus & anti spyware IMPORTANT
Run chevron with administrative controls
Make sure before running chevron that Wp7 is Screen on and not keypad locked. Make sure the white screen on zune is there clearly showing your phone model and name that you made.
I do NOT have the developers kit or tools installed.
I am on windows 7 64 bit
So this kills all speculations.
Hope you guys can get it to work.
I needed to disable my web proxy (Privoxy, in my case) for ChevronWP7 to work.
Note that you may need to reboot for proxy changes to be picked up by the Zune *service* (not the app).
also i had to close the SKYPE, however it sounds
can u make a video ?
i was traying last 2 day to sync my hd2 (w7) to my pc (windows 7) with zune software but nothing works
I have got WinXP SP3 and it's not working on that ever after using your method.
DID you disable the auto time settings?
did you add the registry key?
Mind restarting the phone and the PC?
alfaro58 said:
i was traying last 2 day to sync my hd2 (w7) to my pc (windows 7) with zune software but nothing works
Click to expand...
Click to collapse
Do you see your phone in the Zune window or is it a shadow?
Uninstal zune....restart....instal zune...restart.
plug phone into a dufferent USB
yahya.hamid said:
DID you disable the auto time settings?
did you add the registry key?
Mind restarting the phone and the PC?
Click to expand...
Click to collapse
I'm on XP to and i can't make chevron running. what do you mean about registry key? I have to add it on my computer?
Ok..some noob questions because every day i see new things here and to much info just confuse me... This guide will help me unlock (jailbreak) my phone without Activation from Microsoft?????
Or do i need to follow these instructions first following by the MS Activation:
http://forum.xda-developers.com/showthread.php?t=912218
Also...My only care is to sync Music and images on my WP7 HD2.. I don't need games and such! What do i need to do?? I am downloading zune right now...After that?????
There doesn't seem to be a cure-all for this issue.
I was able to get mine successfully unlocked yesterday almost by chance.
I had to keep going into Command Prompt (administrator mode), keying in c:/windows/system32/drivers/etc, and then executing "notepad hosts" and deleting the host file that the phone kept creating everytime I ran Chevron.
I also had my phone in airplane mode.
Today, I decided to blow up the phone with Task29 and reflash WP7 to see if it helped my battery performance. Much to my chagrin, I was unable to duplicate whatever worked for me yesterday.
I'm back on Android until this is fixed with a known, proven solution for multiple users.
i just install the windows phone drivres and it woks , i just unlock my hd2 but the market dosent work on the phone
arkatis said:
Ok..some noob questions because every day i see new things here and to much info just confuse me... This guide will help me unlock (jailbreak) my phone without Activation from Microsoft?????
Or do i need to follow these instructions first following by the MS Activation:
http://forum.xda-developers.com/showthread.php?t=912218
Also...My only care is to sync Music and images on my WP7 HD2.. I don't need games and such! What do i need to do?? I am downloading zune right now...After that?????
Click to expand...
Click to collapse
Instal ROM
Run Chevron
Instal XAP files
Get activation code
Activate
I accidentally relocked the device but It wont unlock againn???? What kind of justification is that. Now I cant go back to unlcoked mode now.!!! Please help. Tried all of the above.
alfaro58 said:
i just install the windows phone drivres and it woks , i just unlock my hd2 but the market dosent work on the phone
Click to expand...
Click to collapse
Activate it via the guide
http://forum.xda-developers.com/showthread.php?t=912218
how did you install windows phone drivers
alfaro58 said:
i just install the windows phone drivres and it woks , i just unlock my hd2 but the market dosent work on the phone
Click to expand...
Click to collapse
how did you install the windows phone drivers because when I plug my phone on my computer ( windows Vista 32bit) it just say it just say installing that's it. Also i can't see the phone in Zune no matter what USB port i use or computer. Help would be greatly appreciated.
So to get this straight...to sync my images,music (ONLY!!!) I have to Activate my Phone with Microsoft??
arkatis said:
So to get this straight...to sync my images,music (ONLY!!!) I have to Activate my Phone with Microsoft??
Click to expand...
Click to collapse
No. just need to install Zune to sync all that stuff
MotoMudder77 said:
No. just need to install Zune to sync all that stuff
Click to expand...
Click to collapse
That's the answer i wanted to hear! Thanks!
nicedude_abad said:
I have got WinXP SP3 and it's not working on that ever after using your method.
Click to expand...
Click to collapse
Nothing I did would get it working with WinXP, I finally gave up and installed Win7 on a spare drive and it worked on the second or third go.
wooooooooow it work !
thanks man , im sooo happy with my new Hd2 (windows phone ) live services works now ( include the market) thanks a lot and sorry for my english

[Q]Tried everything, chevron wont unlock, any suggestions?

Hi all i m new in the community but an experienced user, i flashed wp7 on my hd2 set up everything, wifi, data plan, e-mail accounts, got an activation code and all. The thing is i can't unlock the phone using chevron, and man i tried EVERYTHING.
emailed the cert
installed it
airplane mode
tried with wifi on / off
changed my phone's & computer's locale to USA
auto time off
screen lock set to never
hosts file permisions set to write
hosts file delevopers ip adresses deleted
windows phone 7 developers tool installed
zune installed and signed in [YES!!! *found this yesterday i changed my computers region and locale to USA and the sign in button appeard inside Zune Software, so in case you are wondering where the hell do i sign in on zune software that should do the trick]
run chevron with admin privileges, compatibility mode on and off
tried with WPconnect
i flushed my dns using ipconfig /flushdns in cmd promt
i don't use skype but i checked just to be sure the port is free, yea it is
turned firewall, ms security essentials real time protection off
reboot the phone and pc a billion times
did phone softreset
did phone hard reset
reflashed windows phone 7
deleted zune software,
deleted windows phone SDK,
deleted active sync,
deleted usb drivers,
deleted temporary files,
did registry sweep
reinstalled Everything
did the whole proccess again and again and nothing, apart from enabling the sign in button in zune software i couldnt come up with anything at all to progress my wp7 hd2 unlock with chevron.
I have windows 7 ultimate x64, all updates installed, in good condition no ****ware and stuff.
Wait, one thing i didn't, FORMAT teh damn thing!!! Yeah right, in your dreams dude
So any suggestions on this ? It's really useless if you cant download apps and stuff.
Thanks in advance.
Try to unlock it on an other PC.
That worked for me
I have the same problem
He There,
Turn 3party firewall off, turn Win7 firewall on... let make it a rule... and try
Turn firewall off and try again... Nothing? Do the same after a pc reboot
Good luck,
FINALLY!!!!
I found what the f#)($#)(#$ was up, i terminated certain windows services, in particular i shut down
apache server service
mysql service
file zilla server service
and it worked FINALY FINALLY!!!!!!!!!!!!!!!!!!!!!!
it worked done but when i restart my phone it doesnt work and restart regularly and when widows phone logo shown it becomes restart and again .....
so what should i do ?
and after this, how can i install apps on my phone ?
i unlocked my phone onetime and the unlock changed relock. irestart it and after that it restart 4 times . now it works but when i open chevron & tic the two blanks it shows the unlock again? what does it mean? i unlock one time.
and how can i instal app? how can i use marketplace?when i conect my phone to pc it says update is ready? what should i do? and when i creat my windows live account after sign in it asks for activation code(25digit).
help please
i dont knw what happned to my phone does it unlocked how can i give wp live id

[Feb 12] [Q] Cannot connect with ActiveSync

Installed BsBTweaks on my HTC HD2, but now ActiveSync won't connect to my phone. PC O/S is Win XP SP2. I'm running WinMo 6.5 and have the latest ROM for the device from my provider, version 3.14.531.1. I get the message: "Critical communication services have failed to start. Try resetting the mobile device, and then connect again." I haven't yet made any changes to the device using BsBTweaks, I only installed it. Have tried rebooting the phone to no avail. I have to use Disk Drive mode to get at the pictures on my SD card. Is there a way to get ActiveSync working again? I'd probably donate to the developers if this problem could get corrected and I can reasonably figure to keep and use BsBTweaks. Thanks.
phlashlite said:
Installed BsBTweaks on my HTC HD2, but now ActiveSync won't connect to my phone. PC O/S is Win XP SP2. I'm running WinMo 6.5 and have the latest ROM for the device from my provider, version 3.14.531.1. I get the message: "Critical communication services have failed to start. Try resetting the mobile device, and then connect again." I haven't yet made any changes to the device using BsBTweaks, I only installed it. Have tried rebooting the phone to no avail. I have to use Disk Drive mode to get at the pictures on my SD card. Is there a way to get ActiveSync working again? I'd probably donate to the developers if this problem could get corrected and I can reasonably figure to keep and use BsBTweaks. Thanks.
Click to expand...
Click to collapse
Have you tried to restart your PC and try different port?
Sometime this trick works
silverwind said:
Have you tried to restart your PC and try different port?
Sometime this trick works
Click to expand...
Click to collapse
Restarted the PC - worked like a charm. Thanks a million. I can breathe again.
...And I just made a modest donation. Thanks very much.
Troubleshooting Sync Connection with Your Computer
You can often solve any temporary sync connection problems by disconnecting your phone from the sync cable, waiting a few seconds, and then reconnecting it. However, sometimes you may experience persistent problems related to your network connection (for example, your Internet connection). You may be unable to sync your phone while there is an active network connection on your computer, or the network connection may be cut when you connect your phone to your computer. If this happens, you can try switching to a serial USB connection for your phone:
1. On the Home screen, slide to the Settings tab.
2. Tap Menu > All Settings > Connections > USB to PC.
3. Clear the Enable faster data synchronization check box.
4. Tap Done.

[Q] Lost internet connection on laptop after upgrading Rom according to TUT

Hi,
I'm new hereand this is my first post.
I bought me a HTC Touch HD and it had it's original ROM so I wanted to upgrade it. I read the TUT from this site but got an error message when I executed the HSPLWrapper_Blackstone_156Olinex.exe. Then I tried tu update the official Rom from the HTC site (1.56.404.1). This was OK. Then I tried again the Olinex and it seemed ok but it took just a few seconds to complete the update! I did it again and it was exactly the same: Updated within seconds. The only differece is when it boots, the D shows 1.56.00.00 ...
But after this action my laptop which I used to do all these, lost it's internet connection!!! I can receive mails but can't send them and can't connect to any website. I normally use a wifi connection and when I tried the LAN connection it is the same: No internet connection!?!
My modem is working because I can connect to the internet via wifi with my touch HD and my desktop.
I'm sure I didn't change any settings on my laptop. However I installed activesync and Windows Zune. But as soon as I saw that zune was downloading a bunch of **** I decided to uninstall this. The same thing I did with activesync4.5.
Then I started to search the internet but couldn't find anything like this. Then I started rereading all kind of manuals from this forum and then I realised I didn't install de .net software but in Softwar I can see there is .net framework3.5 SPI on my XP SP3 laptop. I'm not shure if that is what is wrong?
I also have to mention that I don't have the official CD's for the Touch HD. So I don't know if you need to install any usb drivers for the device in XP. I got sometimes error messages when connecting the HD with usb to the laptop like unknown usb device or this device can use a faster usb connection (something like that).
I'm so frustrated now! I'm afraid I have to reinstall XP because I can't find out why I lost my internet connection on my laptop?
Is there anybody out there? who can help me with this wierd problem?
Regards,
Carlo

[Q] Zune doesn't detect HD2(WP 7.5)

It seems (by doing several searches here in XDA) that there's a fair amount of ppl. having this issue. And I can't seem to find solid responses about this yet.
Status:
- Pdaimatejam ROM Tango 7.10. (No issues other than Zune and WPDM sync)
- Device Manager shows no issues with the driver. (Device recognized under Portable Devices as HTC HD7 T9292) ...although mine is an HD2.
- Installed WPDM but is asking me or the SDK 7.1 (which I am currently downloading)...
- Touchexperience downloaded but I have no way of running it as can't sync the device with neither WMDC nor WPDM. - also, not sure if this has anything to do with this issue. (I read in one thread that it might help)
- Have ALL windows updates. YES I have made several resets. Connect/disconnect etc. I DO have a windows Live ID.
- I have reinstalled Zune a couple of times already.
how can I get zune to detect my device?
How do I sync this device then?
Thanks a bunch.
adelvalle600 said:
It seems (by doing several searches here in XDA) that there's a fair amount of ppl. having this issue. And I can't seem to find solid responses about this yet.
Status:
- Pdaimatejam ROM Tango 7.10. (No issues other than Zune and WPDM sync)
- Device Manager shows no issues with the driver. (Device recognized under Portable Devices as HTC HD7 T9292) ...although mine is an HD2.
- Installed WPDM but is asking me or the SDK 7.1 (which I am currently downloading)...
- Touchexperience downloaded but I have no way of running it as can't sync the device with neither WMDC nor WPDM. - also, not sure if this has anything to do with this issue. (I read in one thread that it might help)
- Have ALL windows updates. YES I have made several resets. Connect/disconnect etc. I DO have a windows Live ID.
- I have reinstalled Zune a couple of times already. you need
how can I get zune to detect my device?
How do I sync this device then?
Thanks a bunch.
Click to expand...
Click to collapse
you're running wp7...the pc will see as a hd7
you may have a live id, but do you have an activation code to authorize the wp7 phone installation?
don't know what you mean by all windows updates...what updates for pda'a rom? it'a all self contained flash.
have you tried rebooting the pc after zune installation?
you need to have zune running in order to use wpdm
and by resets, did you do hard resets either from setttings..reset or the hardware reset (vol up/down simultaneous during phone boot)
sometimes phone recognition by zune can be slow sometimes.
got the activation code. I am able now (after installing Visual Studio) of using WPDM to transfer files to the device. The Zune issue persists.
I did hardware resets, installed all from scratch (HSPL3, MAGLDR, RADIO) and finally ROM Pdaimatejam Tango 7.10.877.
Thanks for your quick reply hjhjhj!
adelvalle600 said:
got the activation code. I am able now (after installing Visual Studio) of using WPDM to transfer files to the device. The Zune issue persists.
I did hardware resets, installed all from scratch (HSPL3, MAGLDR, RADIO) and finally ROM Pdaimatejam Tango 7.10.877.
Thanks for your quick reply hjhjhj!
Click to expand...
Click to collapse
i run into zune connection issues once in a while too...it usually comes down to doing a pc diskclean process and reboot the pc and try again.

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