Database Users

just received my replacement in the mail today

had to replace my phone cause my microusb port was all jacked up, was really loose and would only charge if i had my cord wrapped up a certain way.. had many other cords lying around which conformed "yes" it was the port and not a bad cable.. so the phone came in today and i have a big smile on my face cause its only had the 2.1 update and its a rev0002 so im all smiles cause i wanted to be able to reroot it the day it came it... #justsayin
also i know there is that possibility that i could have a refurb which i really could care less.. the phone looks new without a scratch on it so that works for me.. im not one of those that cries because i paid for a new phone when there is that possibility that it isnt.. incase someone those in the whole you have a "reburbished phone dumbass" response

It should say refurbished somewhere on the phone or so I've heard if it is a refurb.

Well, the phone you sent back was used, too.

How did you manage to get sprint to mail you your replacement? I tried and the rep had the nerve to suggest I say I lost my Evo and pay the $100 deductible and then I could get a $50 credit over a hardware defect

##786# and check if it is a refurb.

got my replacement for microusb issue as well
u will know if its a refurb if u just get the phone and back case ... of hit ##766# i think it is and there is a refurb status.
Mine is, but its hardware 003 which i think has the fixed port so im happy

Good stuff... I have usb issues as well but I'm still waiting for my replacement.I could care less if it is a refurb as long as its not beat up and doesn't have the latest OTA *Crosses fingers*

063_XOBX said:
How did you manage to get sprint to mail you your replacement? I tried and the rep had the nerve to suggest I say I lost my Evo and pay the $100 deductible and then I could get a $50 credit over a hardware defect
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i was transferred to that insurance company whoever the hell they are and they told me that i would have to be paying the 100 bucks and i basically just said why do i have to pay 100 out of my pocket if its a defect with the phone and he said i would need to talk to a sprint rep about that so i said just transfer me back cause i dont wanna pay a deductible.. so when i went back to the sprint rep luckily it was a girl so you just gotta play the koolguy role and be all nice calling them by their names and all the good stuff.. just be all flattery which as cheesy as it sounds it usually works.. so we pretty much just started talking about "sadly sprint" and the prices and how they are cheaper compared to most other carriers, ive been with them since 98 and it was kool cause she was actually the one that brought that up so the was sort of the conversation starter, i was asking who she used and she said she used to be with att but switch to sprint after she started working for them and realized how much cheaper their plans were and we just sorta went from there.. anyways when it came down to the phone i was telling her that the insurance ppl were saying that i had to pay the hundred bucks and i was like why would they charge me if i didnt damage it, and she was telling me that that its because they just assume that damage to that port is cause by abuse, so i was telling her that i had just googled "loose microusb" and the first things that come up are topics regarding the evo so i was telling her that it has to be a defect in the phone (but you say it all kool, not **** like.. just sorta keeping the conversation going) so i then was asking her if there was anyway that i could get a new phone without having to pay the deductible because i swear i treat my phones like little kittens (cheese joke) so she said that she could sent me the phone without me paying the deductible but just to know that if it was damaged from abuse they will bill my acct, and i was like "thats a deal" so she basically said okay she will send it in the mail.. its all about finding the right person and just being fractious with them.. dude, ill even be a flirt with a dude if he is feminine enough..
cloud858rk said:
##786# and check if it is a refurb.
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yep its a refurb, but my phone had over a 1000 more minutes use then this phone so screw it... still happy, thanks for the tip btw

oh yeah, and i used simpleroot for the first time.. i rooted using toasts method when the phone first came out so there was no purpose for me to try simpleroot before.. WOW, that was easy.. there is absolutely no reason for anyone to say that dont know how to root a phone..
and to unroot my old phone i just ran simpleroot to change the hboot then ran the stock ruu...

El oh el you got refurbished phone!!! :sarcasm:
Sent from my PC36100 using XDA App

echoside said:
El oh el you got refurbished phone!!! :sarcasm:
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the joke would have worked better if you finished it off with the word dumbass

You dont need to play the cool guy lol. Sprint always tells me I have to get transfered to the insurance co but then I tell them wait dont transfer me I am not paying for something that isnt damaged physicly or anything like that. This phone isnt damaged this phone has a hardware defect. The insurance co handles damaged phones and sprint handles swaps on defective phones. Sprint is always trying to pass me to the insurance co lol. They try to pull a fast one all the time. They are shady *****es. Also I dont care about refurbes they always look new to me so what the heck.

i did the exact same thing due to a damaged usb port about 1.5 months ago... got a refurbed nova 002 as a replacement and its been working fine ever since

after working at a service and repair store for sprint for 2 years I'll tell you that I've seen more defective phones from the manufacturer than I have from the Refurb warehouse lol.
BUT!!! I have had to exchange up to 5 phones in a row for someone because all the Refurbs I kept exchanging were defective and then we ran out and I had to order one haha

Alanmw86 said:
after working at a service and repair store for sprint for 2 years I'll tell you that I've seen more defective phones from the manufacturer than I have from the Refurb warehouse lol.
BUT!!! I have had to exchange up to 5 phones in a row for someone because all the Refurbs I kept exchanging were defective and then we ran out and I had to order one haha
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I believe this! I went through 5 TP2's
1st new
2nd refurb
3rd refurb
4th refurb
5th New, used for 5 days then sold it on craigslist to get my EVO.
All had issues with freezing when on the charger.

I just got my replacement today also not a referb but brand new. Mine bricked when I tried to do the OTA update. It went to reboot and powered off but would not power back on no matter what. Took to a Sprint Repair Center they could not get it to boot. So it took 7 days to get my replacement but I got it. Brand new very nice. Confirmed not a referb via the ##786#.
I simple rooted it then put the Damage Control on it. Very happy!

My question is, since I found this site
https://www.eff.org/press/archives/2010/07/26
I guess its cool to have my phone rooted an send it back cause my cameras messed up, it just has a pink screen an doesn't show no pic at all. An I know I'm probably gunna have to send it back.

hardcor4e said:
https://www.eff.org/press/archives/2010/07/26
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they can still void warranties because you rooted your phone, they just cant get the law involved.. if i send in a rooted phone they can make me pay the deductible just because, its sucks but its business! i understand where they are coming from though, there are a lot of noobs that try things like unlocking and rooting and it would be ****ty for sprint to have to take the hit for someone elses screwup

im on my 3rd evo just got it yesterday
1st one - dust under the screen - bottom left corner, it started small but then it got worse within a week.
2nd one - screen seperation and light leakage on the bottom corners.
3rd one - seems ok, so far... about dam time!

So then I would have to unroot just to a replacement. How are the replacements? An I seen something on here about the 002 an 003,I mean can u ask for the 003? What's the difference

My Focus is dead, won't charge, won't turn on, strange smell coming from the battery

I just plugged my Focus to my laptop and after a while when I was going to make a call I noticed it was dead. Tried pulling the battery out and then putting it back on and nothing, what happens is that it vibrates more than the usual when I try to turn the phone on, but it is still dead.
Then I took the battery out again, then put it back on, tried the 3 button hard reset and the screen showed a lot of blue lines in the center of the screen and you can see the SAMSUNG logo but not so clearly.
While I was trying everything to solve the issue, I noticed a strange smell coming from the battery and the pins where the charge goes through the phone. But just the smell, no liquid or something similar.
I am in Costa Rica, so I can't take it to an ATT store. Any suggestions? Someone with a similar problem?

I am one of the few other blessed individuals to have my Focus go haywire and stop working. Only difference is mine would do random hard resets, and then eventually it stopped loading into the phone and stuck on the Samsung logo with crazy vibrations going on. I just sent my phone to the Samsung repair center last week.
At this point, you may want to just call up Samsung directly and talk to them about it. More than likely it will be covered under the manufacturers warranty.
1-800-SAMSUNG (726-7864)
Since you’re in Costa Rica I’m not sure how they would handle it, so I can’t help you there.

Thanks for the info. Yes my Focus was working great, I bought it like 6 months ago and not a single issue until yesterday.
I am not sure if I am covered by any warranty, because I bought it through eBay, so I think not even Samsung directly is covering me...
Well thanks for the help!

jaraya13 said:
Thanks for the info. Yes my Focus was working great, I bought it like 6 months ago and not a single issue until yesterday.
I am not sure if I am covered by any warranty, because I bought it through eBay, so I think not even Samsung directly is covering me...
Well thanks for the help!
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SOUNDS LIKE YOU HAD A FAULTY BATTER THAT FINALLY SHORTED OUT. HAVE YOU TRIED TO PURCHASE A NEW BATTERY FIRST AND TRYING IT. yOU CAN GO TO THE CELL PHONE SHOP . COM AND BUY ONE FOR UNDER 10.00. I HAVE 2 SPARES FROM THEM AND NOT A PROBLEM. MAYBE YOU SHOULD TRY ANOTHER BATTERY FIRST.

jaraya13 said:
Thanks for the info. Yes my Focus was working great, I bought it like 6 months ago and not a single issue until yesterday.
I am not sure if I am covered by any warranty, because I bought it through eBay, so I think not even Samsung directly is covering me...
Well thanks for the help!
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If the date of manufacture is less than a year then just call them up and try. I wouldnt mention ebay though.

I am not sure if I am covered by any warranty, because I bought it through eBay, so I think not even Samsung directly is covering me...
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I actually traded my Samsung Captivate with someone for their Focus on Craigslist. I just sent in my Focus last week to the repair center, and apparently it's already ready, and most importantly covered. I think the end of August marks the one year mark of the Manufacturer’s warranty just an FYI.
Just like jaraya13 said below... do not mention Ebay. Just say you received the phone as a gift. I told them my family member could not find the receipt since they purchased the phone 8 months ago

LS1Jabroni said:
I actually traded my Samsung Captivate with someone for their Focus on Craigslist. I just sent in my Focus last week to the repair center, and apparently it's already ready, and most importantly covered. I think the end of August marks the one year mark of the Manufacturer’s warranty just an FYI.
Just like jaraya13 said below... do not mention Ebay. Just say you received the phone as a gift. I told them my family member could not find the receipt since they purchased the phone 8 months ago
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Woww this method sounds good! I am going to try something similar. Thanks a million!

I need help, and quick!

Sorted, nvm!

Accidentally thanked.
What was the issue, and how did you solve it?

I gave you your thanks back Logseman lol and +1 I'm also intrested/nosey

I've legitimally thanked you

lolololol!
Basically phone's been ****ed for a few weeks, touchscreen is registering other touches and stuff. Brought it for repair and they said it's 350 euro to get fixed and warranty doesn't cover it. I was getting errors after I reflashed a new kernel and system, so I factory reset twice and couldn't get any data over hspa, 3g or edge. Tried new kernels and system.img, but nada worked. A good old 3rd factory reset worked

WTF, 350 euro? A new phone costs less...
You scare me now because I have to bring an out-of-warranty Sony netbook to repair tomorrow. If they charge that kind of money for the Play, my Vaio will suffer...

[Q] Digitizer Not Responding

Hi members of XDA!
I have a problem... Last night I was sending some SMS, went to sleep (for 3 hours), woke up for some reason, no idea why, wanted to check my phone, and I couldn't unlock it. The digitizer wasn't responding to my touches.
I tried restarting it, no luck either.
Then I flashed a new ROM (went from WP7 to Android), still no luck.
I tried with & without SD card and Sim card
With & Without charger
I have no warranty on this phone.
Is there something I can do before using this phone as an expensive paperweight?
PS: I'm in Europe, using tmous hd2 if that's any help.
Thanks in advance!
-h0ng
UPDATE:
I just managed to slide and unlock the phone ONCE, then I locked it again to see if the digitizer was still working, but no..... it's dead again.

Same exact thing happened to my phone.. The digitizer is dead (some say that it's becuase we use the "hang up" button to shut off our screen. The key is located directly above the flex printplate from screen and digitizer to the mainboard..)
I sent mine to some repair shop in UK (I live in Denmark)

Decoid said:
Same exact thing happened to my phone.. The digitizer is dead (some say that it's becuase we use the "hang up" button to shut off our screen. The key is located directly above the flex printplate from screen and digitizer to the mainboard..)
I sent mine to some repair shop in UK (I live in Denmark)
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Thanks for the reply!
I would like to know, which "repair shop" is this?
Could you give me a link?
Thanks !
-h0ng

Here you go.. http://htcphonerepairs.co.uk/

same
Decoid said:
Same exact thing happened to my phone.. The digitizer is dead (some say that it's becuase we use the "hang up" button to shut off our screen. The key is located directly above the flex printplate from screen and digitizer to the mainboard..)
I sent mine to some repair shop in UK (I live in Denmark)
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Click to collapse
I gave yesterday.mine too died on me.will take one week.under warranty though.
how much it cost if its jot under warranty any idea??

same thing happened to me, and I stumbled across a post from googling it alot, and they said that they could get it to work by mashing the power button, and low and behold it did....temporarily...then my touch screen completely stopped working. I replaced it myself (got it cheap off ebay and it came with a new screen, and the buttons since I ruined those too mashing into them with a pen), and viola, phone has a brand new screen/touchscreen/buttons and has been working great...

Great news!
I contacted htc, mainly for the lulz, to see what outrageous prices they would want to fix this digitizer.
Anyway, as I called them, the woman on the phone asked me for my IMEI, I gave her that, and she said it was wrong.
I then gave her my S/N, wrong too. (WTF ???)
She just mailed me, saying the IMEI is wrong, but the S/N is correct (tied to another IMEI), and that this phone still has warranty (again WTF ???) !
Sooo.. someone will pick it up on monday, free replacement, ooooooo yeah!
And now.. back to flashing stock rom etc :x

h0ng said:
Sooo.. someone will pick it up on monday, free replacement, ooooooo yeah!
And now.. back to flashing stock rom etc :x
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Lucky sod! I dropped mine two days ago and the screen smashed :-( So upset! Don't think I'm clever enough to open it and put on a new digitiser myself so will have to get it repaired when I can afford it :-(

Jake254 said:
Lucky sod! I dropped mine two days ago and the screen smashed :-( So upset! Don't think I'm clever enough to open it and put on a new digitiser myself so will have to get it repaired when I can afford it :-(
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Yeah, the first time in my life I'm lucky... )
Anyway, that link that was posted before ( www.htcphonerepairs.co.uk ), I contacted them, and got this mail:
Mark said:
we can replace the digitizer for £69.99
This includes return cost back to you by special delivery.
Work is completed within 3 working days.
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Seems really good. I would've of used them if HTC didn't wanna do it for free, haha.

s5 g900f stuck at boot vibrates twice

hi guys, got a galaxy s5 g900f, seems to have a problem with booting up
symptoms are itll boot to the first "samsung galaxy s5" splash screen, then it goes blank gives two small vibrations, then reboots to the same splash screen and just repeats this over and over
sometimes it will boot if left for about an hour, but this rarely happens
anyone have any ideas or is it dead?

anyone have a clue??

andy1weir said:
anyone have a clue??
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Ok, this is what i would do.At least you can try-enter into recovery and do factory reset from there.It should boot.good luck

andy1weir said:
anyone have a clue??
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My S5 acted the same way. I tried all the tricks that I found on the Internet. Nothing worked. Samsung Service wanted $245 to replace the mainboard. My local repair shop said it is not worth repairing. I sent it to another repair shop and they tried to repair the mainboard. ($85.00) It worked for about a day then quit again. They now want another $60 to replace the mainboard. They are giving me the $85 towards the new board. Before the S5 I had two S4's. Both of them died from failed mainboards. No more top of the line Samsung phones for me. I am using an old S3 which may be the best model Samsung ever made. I think Samsung quality has gone drastically down hill. I bought my wife a Xiaomi Mi5. She loves it and says it is faster and has a better camera the S5. She says that if I get the S5 repaired that I can keep it. No way will she give up her Mi5. The question is how long the Chinese phone will last.

3545alg said:
My S5 acted the same way. I tried all the tricks that I found on the Internet. Nothing worked. Samsung Service wanted $245 to replace the mainboard. My local repair shop said it is not worth repairing. I sent it to another repair shop and they tried to repair the mainboard. ($85.00) It worked for about a day then quit again. They now want another $60 to replace the mainboard. Before the S5 I had two S4's. Both of them died from failed mainboards. No more top of the line Samsung phones for me. I am using an old S3 which may be the best model Samsung ever made. I think Samsung quality has gone drastically down hill. I bought my wife a Xiaomi Mi5. She loves it and says if is faster and has a better camera the S5. She says that if I get the S5 repaired that I can keep it. No way will she give up her Mi5. The question is how long the Chinese phone will last.
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sounds like i may have the same problem. the s5 was just a stop gap from a friend who had upgraded when i smashed my z ultra, i now have the s7 edge, but would like the s5 to work as a backup/spare phone just incase.
ill keep playing around with it, i cant get anywhere with it yet, cant even access recovery, it says recovery booting then just reboots lol.

andy1weir said:
anyone have a clue??
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andy1weir said:
sounds like i may have the same problem. the s5 was just a stop gap from a friend who had upgraded when i smashed my z ultra, i now have the s7 edge, but would like the s5 to work as a backup/spare phone just incase.
ill keep playing around with it, i cant get anywhere with it yet, cant even access recovery, it says recovery booting then just reboots lol.
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I may be wrong but I seriously doubt it. Your phone is acting exactly like mine did.

3545alg said:
I may be wrong but I seriously doubt it. Your phone is acting exactly like mine did.
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perhaps ill send it to mazuma, their offeering £20 for it as faulty, so not totally worthless

andy1weir said:
perhaps ill send it to mazuma, their offeering £20 for it as faulty, so not totally worthless
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LOL, I sold one of the S4's to a local repair shop for US $15. You are doing better than I did.