Everything else is working fine. I'm using an AT&T DVP on the Virgin Mobile (Bell) network in Canada. I checked to make sure the bands were the right ones for the network before I bought it.
I figured it out... had to find my networks APN settings. I'm such a noob.
I recently purchased a HDC S4 from
http://www.dhgate.com/product/quad-core-mtk6589-1-1-s4-i9500-android-4/164745067.html
the problem im having is i get no data connection when using my Vodafone uk sim ive tried 2 diffrent vodafone sims with no data at all
ive also tried
orange uk and get full h+
three uk and get full H+
and O2 uk and get EDGE
but nothing with vodafone
ive made sure APN is correct
not sure where to go as far as im aware vodafone uk uses 850/2100 same as the others tried ????
any suggestions
thanks garry
Hey everyone,
I have a s5 that i bought in Greece while i was there. i have used it in Greece, Istanbul, and Spain with no problems, however when i returned to Canada i cant seem to get it to connect to the data network here. I am on Fido and i have tried all the various APN configurations that i could find on their support site. i have even left the phone with the store for a few hours to try and get it working and they had no luck. i know that its not teh network or the sim card because i have tried the sim card in a few other phones and it works fine.
Now this is the part that is somewhat confusing to me, I can call and sent text messages.... but anything that requires data, no dice.....
Anyone have any ideas?
Samsung support has been no help BTW. as soon as they see that its a European device they essentially say Oh, i dont have to do anything, call Samsung Europe... obviously that would be a really expensive call.
I had a similar problem with my S3 before and the way I fixed it was to find the correct APN settings and create a new APN setting page and fill it out, dont edit one that is already given to you but create another one and fill it with the correct apn settings which you can get from the fido stores. Have you had any problems with calling and receiving calls ? Let me know if this works.
i have done everything that i can think of as far as apn settings goes. i have reset to default apn settings, delete all the apns, and manually entered ones from customer service, deleted those and nothing... it seems like its an apn related problem, because i can see the network. in the about phone and status section i can see that there is an LTE network available, but my phone just doesnt want to connect to it..... ARGHHH
colinjlyon said:
Hey everyone,
I have a s5 that i bought in Greece while i was there. i have used it in Greece, Istanbul, and Spain with no problems, however when i returned to Canada i cant seem to get it to connect to the data network here. I am on Fido and i have tried all the various APN configurations that i could find on their support site. i have even left the phone with the store for a few hours to try and get it working and they had no luck. i know that its not teh network or the sim card because i have tried the sim card in a few other phones and it works fine.
Now this is the part that is somewhat confusing to me, I can call and sent text messages.... but anything that requires data, no dice.....
Anyone have any ideas?
Samsung support has been no help BTW. as soon as they see that its a European device they essentially say Oh, i dont have to do anything, call Samsung Europe... obviously that would be a really expensive call.
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Does your provider use the 2600 frequency (band 7) where you live?, if not you can`t get 4G mate because the rest of the Canadian bands are not supported bij the G900F.
i get that, but im not getting ANY data. i should at the very least get 3G. the 900F has both of Fido's GSM bands 850, 1900
colinjlyon said:
i get that, but im not getting ANY data. i should at the very least get 3G. the 900F has both of Fido's GSM bands 850, 1900
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Did you try a friends simcard?, maybe yours is faulty somehow. Or maybe a data factory reset/reflash the stock rom may solve the issue.
gee2012 said:
Did you try a friends simcard?, maybe yours is faulty somehow. Or maybe a data factory reset/reflash the stock rom may solve the issue.
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Sorry, i kinda posted this like a noob would. i should have known better. i have tried the sim card in my old phone that i had before a samsung galaxy s2 skyrocket and it works fine.
I just posted this on the fido forums.
Hey everyone,
I have a samsung galaxy s5 that i bought in Greece and i am not able to get it to connect to the Data network of fido for some reason. i am completly stumped as to why. i paid quite a bit for it so it would really suck to get it home to canada and not be able to use it,..
So, before i get suggestions on things to do that i have already done, BEFORE i bought the SM-G900F (European factory unlocked and not region locked) i made sure that the bands would match up on the phone. its pretty much impossible to buy a phone that wont work in north america anymore. LTE is the only big question, but fido uses B1 and the phone has it.
I have used the phone with no issues in Greece where i purchased it, and also in Istanbul, italy, and Japan. I first thought that it was an APN setting issue, but i have been down every route as far as APN settings go. i have reset the apn settings to default on the sim card, nothing, i have manually entered the apn settings from the "how to configure an unlocked phone page" on this site and nothing, i have deleted all the apns manually then only entered the one APN for internet and mms, nothing.
after that didnt work i took thinks to the next level and did a factory data reset and still nothing.... then i took it one level further and re-installed the phones firmware right from baseline by pluging it into kies on the computer and download mode and all that good stuff..... nothing.
The strange part is that i know that the phone can see the network, because if you go under about phone and status, it will show the available network type, be it LTE or WCDMA, it simply says network status "disconnected"
I can send and recieve calls and SMS messages, but no data what so ever, mms, or internet.
PLEASE HELP!!!
hi, im getting a lot of missed calls and texts mainly while im home yet other family members on the same network dont have a problem
i flashed my phone with SuperMan-Rom V2.4.1 but think i only flashed a generic csc as i couldn't see one that seemed to fit my network
im on Virgin UK
any help would be appreciated
Hi,
I had recently switched from Tesco Mobile (where the 4G was working perfectly) over to Voxi which is using the Vodafone network. Since then I have been stuck on 3G with Vodafone and they have not been able to resolve the issue. I had tried dialing *#*#4636#* #* and went through all of the settings available and it would still not connect via 3G.
I have checked and my area has 4G support and Voxi allows me to use the 4G network.
Rooted on Stock ROM, Global version of the Mi A1.
Any help would be appreciated.
Thanks in advance.
Sounds a little simple, but have you entered the access point settings? I'm on Virgin and had a similar issue and then realised I hadn't received one of those "you might need these settings" messages so entered them manually.
Fro mthe looks of it, yours are here;
shoobirdy said:
Sounds a little simple, but have you entered the access point settings? I'm on Virgin and had a similar issue and then realised I hadn't received one of those "you might need these settings" messages so entered them manually.
Fro mthe looks of it, yours are here;
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Forgot about that. Double checked the settings and still stuck on 3G. Thanks though!!