Related
Hello everyone, I've got an interesting problem that I want the experts here at XDA to help me troubleshoot. Feel free to ask questions as I know there's probably a million variables at this point with stuff installed, uninstalled, gps, root, task killers, etc.
alrighty with that said, I did the e-wrecked gps fix (changing the operation mode and server location+port). That seems to work great in terms of time to lock on my position as well as improved accuracy. Over the next couple of days I noticed some really choppy and lengthy phone start ups after the fix.
Eventually it got to (and currently is at) a point where it kept rebooting the phone, or at least touchwiz. It would load up, scan media, search for the network, do all the start up stuff, then lock up, and turn the screen off. Hitting the lock button/power button does nothing while it resets itself. Then it resets to the lock screen, the screen lights up and it goes into "searching" for the tmo network while doing the storage preparations, and other boot up stuff. It does not restart from cold (with the vibrant, tmo, and galaxy animations, only the lock screen and OS boot process)
Anyone else got any funky restarts going on, for whatever reason? I basically want to start seeing what would trigger this behavior. I started uninstalling stuff one by one trying to figure out why its doing that but sometimes it boots up fine, sometimes it boots but doesn't ever find tmo's network, and sometimes it just does the above.
Observations:
1. It will always boot up fine if the SIM card is out.
2. The last time it did it was today while I was at work, listening to music while the phone was charging. Im noticing that the phone gets pretty hot while charging and really hot if you're using while its charging (getting apps, surfing the web, playing games, etc)
So any thoughts from the tech gurus here? anyone have similar behavior in the past on other phones? is the heat affecting the sim card negatively? I can (and have) put my simcard back in my treo 680 backup phone with no issues whatsoever.
New observation, it consistently does the reset process as soon as the "Adjust Time and Date" as it registers/syncs with the network.
UPDATE: so, i did some research, ended up at the setCPU thread and saw that when set to OnDemand some people's phones experienced similar tendencies. Problem is, mine was already set to auto-detect and "Conservative". I un-checked start at boot, and tried again. Same problem. I uninstalled setCPU completely and my phone appears to be back to normal.
I'll update again if anything changes.
so one of the things that i removed during my troubleshooting was my corporate exchange account. When i added it back. it did its initial sync fine and gave me my calendar and contacts. I then rebooted and the problem came back.
I removed the account and rebooted. it went through two cycles of the restarts and on the third one, it worked. I left it alone after that.
I then was showing my friend some things (browser differences) and had 3 browsers open. It froze as i went to close Dolphin HD. Rebooted and now its back to the cycle.
Mine did this also. Installed several apps, woke up to find a slow phone. Resets galore. A quick reset to defaults and app restore fixed it, sans setcpu of course.
From XDA App on SGS-Vibrant
my phone resets itself also as described above, but not really doing anything in particular. i dont have a whole lot of apps installed. i even was using google maps the other day and after it started up the screen went black and the device was unresponsive until the screen came back and it said searching and the media scanner was running.
well first off thanks for responding lol. i thought i was by myself out here.
secondly, i found that if i leave it alone and let it go through its cycle, it does eventually boot up ok (this is recently, before, it was endless). i havent restarted my phone (im afraid to lol) since it did it on its own yesterday (showing my friend the browsers).
since yesterday, i've used it for navigation (motonav), serveral installs, downloaded podcasts, rss feeds, etc and its been ok (even while charging and wifi on). again, havent actually restarted it since yesterday because its actually functioning for once.
Lastly, i unchecked the auto update time and date from network in the settings just to see if that makes a difference because based on previous expereience that is the point where it freezes and resets. Thanks for chiming in and let me know if there's any other advice you have
I'd suggest a reset as mentioned above.
Been checking out this site for awhile but this is my first time posting, today my phone started to have this problem and it just bootloops touchwiz if i have a simcard in the phone.
It works fine without a simcard but my problem is it will not let me turn of auto update of time and date, i have tried disabling this setting and it just enables itself again. I have also noticed that if I started messing around with time and date settings even without a sim touchwiz reloads once. I guess im gonna give a reset a go.
martin0641 said:
Mine did this also. Installed several apps, woke up to find a slow phone. Resets galore. A quick reset to defaults and app restore fixed it, sans setcpu of course.
From XDA App on SGS-Vibrant
Click to expand...
Click to collapse
heygrl said:
I'd suggest a reset as mentioned above.
Click to expand...
Click to collapse
sorry, noob question (i came from winmo and a touch pro 2), what does "a quick reset to defaults" mean? is that like a factory wipe i.e. phone will be brand new again, gotta root again and reinstall everything, change settings, etc?
jblade1000 said:
sorry, noob question (i came from winmo and a touch pro 2), what does "a quick reset to defaults" mean? is that like a factory wipe i.e. phone will be brand new again, gotta root again and reinstall everything, change settings, etc?
Click to expand...
Click to collapse
Root will stick but settings and apps/app data will be gone. It briefs you on what is and isn't lost when you do a factory reset.
Smae problem, its setcpu!
SetCPU with any settings will do this.
It needs an update, the auto detect some how loses and
will set the cpu to 19mhz max and min.
This is too slow to process. I rebooted and pressed settings and uninstalled it
while I could. Seems to behave once out of touchwiz.
For me it was another app not setcpu I never used it. After i did a reset i restored all my apps with titanium backup and once i restarted my phone it looped again. So i did another restore and left off all the apps that i installed right before the problem started and so far i think for me at least one of these caused it
Google maps update
google translate
the extra language pack for translate
barnacle wifi tether
hero of sparta
these are apps that I installed right before the problem happened and without these my phone works fine I am going to see if i can find that one that caused my problem.
It's not the maps update because my phone works fine with it.
It was hero of sparta a gameloft game from there web market funny thing is its suppose to work on the vibrant while dungeon hunter which works fine would only give nexus as a check out option. Anyway im going to try to get a refund tomorrow.
I get the same touchwiz reboot but for me it has only ever happened while using google maps. I do not use set cpu, but I have applied the gps fix. It is more than a little annoying. I have done a system wipe but the problem persists.
Sent from my SGH-T959 using XDA App
yes, if you have setcpu, uninstall it - its buggy with the galaxys
- sometimes you can't wake your phone (if you set a screen off profile), forcing you to do a battery pull
- constant launcher restarts
Judgement5 said:
For me it was another app not setcpu I never used it. After i did a reset i restored all my apps with titanium backup and once i restarted my phone it looped again. So i did another restore and left off all the apps that i installed right before the problem started and so far i think for me at least one of these caused it
Google maps update
google translate
the extra language pack for translate
barnacle wifi tether
hero of sparta
these are apps that I installed right before the problem happened and without these my phone works fine I am going to see if i can find that one that caused my problem.
Click to expand...
Click to collapse
and this is why i started the thread, to make sure i wasnt all alone. i have everything you have installed as well, but it was doing it before i picked up hero of sparta (and nova, and asphalt 5, man those guys make some good phone game lol).
anyways i just installed barnacle wifi tether yesterday so thats not it either (at least for me). That leaves the google stuff, out of the apps in your list, all of which were installed when i first got the problem, and are still on there after I've removed setCPU
heygrl said:
Root will stick but settings and apps/app data will be gone. It briefs you on what is and isn't lost when you do a factory reset.
Click to expand...
Click to collapse
ok so, contacts, text messages, etc stay? Meaning if i do a factory reset, root stays, and all app stuff can be taken care of by, say, AppBrain since it has a running list of everything installed and knows where to get it to install it again? I apprecicate the advice, but this would still be a last resort sort of thing. my phone has worked fine for the past few days but I also havent restarted it yet either
just a quick update, my phone still does this if i reboot my phone (which is never now that i got my 32gb sd card), but for the first time ever hero of sparta caused it to happen while the phone is on. I uninstalled it so we'll see.
Hi guys,
I just got an X2. I'm having a horrible time with it. When I received it, I immediately did a firmware update and I beleive I'm running MR2.
Does anyone have any tips to make this thing run any better? I've already removed alot of software off the phone.
Big issues:
1) backlight stays on when phone gets turned off
2) OS is buggy, and doesn't act properly, I go to open the battery info from the menu at the top, and it opens then immediately closes.
3) Text Messaging timestamps wrong (I tried the registry fix, but no luck).
4) I get maybe 5 hours of battery usage with Microsoft ActiveSync connected to Exchange.
5) Dialer is weird and pisses me off, etc...
Should I revert to an old firmware (if possible)?
Any advice would be appreciated! haha I was a long time X1 user until it broke, and my cell company has none in stock, so I picked up an X2 not knowing it was such a crap cake.
UGH! phone boots and works but i get "Sorry! The application has stoped unexpectedly"
bone stock 19000m with JH2(before 3button fix ). A few apps installed, (now gone after managing to enter the reset code in the dialer) and it doesnt load any of them. Even the ones in the phone itself (such as youtube). The only one that seems to work is dialer (which closes if i try to call) and calendar. I get no signal, taking out sim and rebooting does nothing. As well when connected to usb, it is not detected by kies but I can access it through the windows explorer.
GUYS WHAT THE HELL HAPPENED TO MY PHONE! this is way to random, im getting seriously frustrated with android... the only thing i can think of is it has a virus.
I came from a htc diamond, and i was good at tinkering, but everything ive done to try and get the phone back to working normally has failed... any suggestions?
edit: also i noticed when i got to settings>applications>manage applications> EVERYTHING in this list is 0.00B (meaning it isnt taking up any space)
re-install jh2.. or try full reset from recovery menu or settings in phone.
my phone is not rooted and my phone is stock, with jh2 ( i updated a few weeks ago when it first came out officialy on kies). MY phone is not modded. And last but not least, my phone is one of the ones that doesnt go into recovery menu. basically, i dont know how/cant to reinstall JH2.
I typed *2767*3855# into dialer... it went through, seemed to work when i opened it in windows esxplorer but the phone isnt gully wiped as settings are still intact on the phone Edit: when doing this, it crashes at the part factory data reset you guessed it: "sorry the application settings (process com.android.settings) has stopped unexpectedly."
after further observation it seems like the phone memory is corrupted somehow, hence the main settings (like wallpaper, and widgets that dont work are in their place). I am very frustrated, im about to call bell to get this thing sent to samsung.
alright XDA, you have 10 minutes before i send the phone to bell, put your thinking caps on right now if you want to save me 6 weeks of using my old crappy htc diamond.
d3a said:
my phone is not rooted and my phone is stock, with jh2 ( i updated a few weeks ago when it first came out officialy on kies). MY phone is not modded. And last but not least, my phone is one of the ones that doesnt go into recovery menu. basically, i dont know how/cant to reinstall JH2.
I typed *2767*3855# into dialer... it went through, seemed to work when i opened it in windows esxplorer but the phone isnt gully wiped as settings are still intact on the phone Edit: when doing this, it crashes at the part factory data reset you guessed it: "sorry the application settings (process com.android.settings) has stopped unexpectedly."
after further observation it seems like the phone memory is corrupted somehow, hence the main settings (like wallpaper, and widgets that dont work are in their place). I am very frustrated, im about to call bell to get this thing sent to samsung.
Click to expand...
Click to collapse
My MoviNand chip failed on my Bell i9000m as I`ve referenced in other posts. My phone was flashed many times and eventually it failed. It wasn`t from the flashed, after having some help from someone much more knowledgable then myself it was determined the phone would have died anyway.
When the Chip started to die my Internal SD couldnt be read and my external was pretty much useless. I could still boot the OS and make calls, but no apps.
The phone would say "Internal Sd card removed" upon boot, then "External SD card can not be mounted" in the status bar after boot.
We tried many things such as partitioning and other things, and even though the memory looked fine, the kernel would not let it pass checks upon boot.
With my lack of experience I would suspect there will be a lot more posts like this as more people receive their bell i9000m phones.
My second one is a day old and after heavy use (no modification) it is starting to show early signs of the symptom that resulted in my phone dying.
I have another of the exact same phone in my household and it has minor force close and reboot issues also but not to the point of memory corruption.
Hopefully you are before your 30 warranty if you haven't taken it back already. If its before 30 days you get a replacement from the store. If its after you get to wait for them to send it to samsung.
Most of us here love our Nexus S phones. We love Android 2.3's speed and the neat little TV effect when we lock our screens. Since Friday morning, (Feb. 11th) my Nexus S seems to be having another TV effect: nightly "sign offs."
It does not matter if I was charging the phone or not, the phone would just stop working. The strip of touch buttons along the bottom of the phone could be lit or unlit, but the screen would just turn off and no button presses would wake the phone. If I plugged it in to a computer, you could hear a "device connect" noise and see the Android hard drive appear under the Device Manager in Windows.
All of this means that the Nexus S was powered, but not responding. It would not reboot itself, and yes, I have experienced the reboot issue. This seems to be a separate issue. This only seems to happen after midnight.
The only solution is to pull out the battery and reboot it manually.
If my Nexus S is still on when this silent crash occurs overnight, my battery could be completely drained by the time I wake up, making me plug it in AND requiring a battery pull.
Has anyone else had this issue occur? According to the Android Market, I've only updated a few programs recently, one of them being Twitter.
Some Recently Updated Programs: (most recent first)
T-Mobile My Account (to 5.0.15)
Google Authenticator (installed, 0.54)
Google Goggles (to 1.3.1)
Twitter (to 2.0.0)
Amazon MP3 (to 1.8.30)
Google Books (to 1.1.4)
System Info:
Stock, unrooted Nexus S
Launch day unit
T-Mobile USA
Android 2.3.2
Baseband I9020XXJK8
Kernel 2.6.35.7-g7f1638a [email protected] #1
Build GRH78C
When I woke up on Friday, I called Samsung and they did note the issue under my phone number. I will call them again Monday and let them know I'm still having issues.
Any help/suggestions from the XDA community would be appreciated.
Thank you!
Just checked this morning, (Monday) and I had to pop out the battery to turn the phone back on. Before I went to sleep, my battery was at 100%. When I woke up and booted the phone up, it was around 30%. A 70% drop in 8 hours. Time to call Samsung again.
No one else is having this issue?
Sent from my Nexus S using XDA App
Sounds like either a defective unit, or messed up software.
Try doing a factory reset and use don't install many apps and see if that resolves for problems for a day or 2.
Well I had a strange issue that I had never seen before... at around midnight last night both my NS and my gf's went into bootloop at the same time, it was freaky. We're both on CM7 but hers is an older build and mine has netarchy's but it's never happened before... pulling the battery and powering back on fixed both phones but it's still very weird.
I have never actually called the manufacturer before about any issues with a device. Do they do anything for you? Or help you in any way?
Sent from my Nexus S using XDA App
Samsung suggested that I do a factory reset and then if that does not fix the issue, then I'll have to send the phone into them. The tech I got on Friday was more knowledgeable than the one I got today. I'm going to backup my data and then do a factory reset, making sure not to "pull" my data from Google's servers.
Man, not doing that is going to suck.
I am also using Google Voice for my voicemail. Just wanted to throw that out there in case any running services or something is causing all of this. I'm thinking that the new version of Twitter is causing this, as it's baked into Android now and there was an update recently. Thoughts?
Here's a small update on my issue: it seems to be software-related. My Nexus S crashes during the day as well, requiring a battery pull as described above. Disabling sync does not solve the issue, so it doesn't seem like it's coming from that area. What would you guys suggest my next place to look be?
Thanks!
Well, have been having almost the same issue for the past two days. Go to bed with 57 & 63%. Get up in the morning and the phone is dead. Not sure of the exact time it.passes away, but yeah.
Can't understand why the phone has to drink while I sleep.
Sent from my Nexus S using XDA App
Same prob, only intermitant though. Im using rc1 now, with no custom kernel.
Sent from my Nexus S using XDA App
I've been having the same issue since the 13th of Feb. At first it would freeze only overnight. Now, since the 14th it freezes while asleep 4-5 times a day, and the only way to get it working is to do a battery pull. I've tried to remove recently installed apps and widgets, but that has made no difference. I really don't want to have to do a factory reset, especially after I've been reading on google forums about other users not noticing a difference after a factory reset. This is getting ridiculous.
Unrooted Nexus S
Android 2.3.2
Baseband I9020XXJK8
Kernel 2.6.35.7-g7f1638a [email protected] #1
Build GRH78C
T-Mobile US
Agreed. Mine started to freeze during the day as well, requiring a battery pull. Do you have the new Twitter installed? Do you use Google Voice for voicemail? I'm trying to pull together some common threads. It's definitely software related.
Edit: OK, now this is just stupid. It seems like I'm freezing up every half an hour by now. I pull the phone from my pocket to check on something and I push the power button. The lockscreen shows, but the screen and touch buttons don't respond. Battery pull is the only option.
Yes, I do have the new Twitter installed, and yes, I do use Google Voice.
It seems to be happening more often now for me as well. Sometimes it takes two to three times for it to fully restart and get to the home screen, or the lock screen, and sometimes it will wake and then freeze on my pattern lock which also requires a battery pull.
I've starred a few forums on this same issue on the Google support forums, I hope others do the same to show support for a quick fix.
Last night I had the battery at 90. Switched of Wifi, Data and Sync.
Got up this morning and ... no probs The battery dropped to just 88!
BTW. I have got a stock unrooted phone with no Google Voice or twitter so, could not really be a problem related to that.
I use the app addin timer to run stuff at particular times. Other apps that I downloaded are calcbuddy, barcode scanner (which I think is pointless and going to remove), pure messenger, calwidget, appbrain (again, did not like the new updated one), aTakephone, Flip4Silence, CoPilot, Fast Reboot, Docs to Go, Skype, Remote Desktop, StockIndia, Tunein Radio and Widgetsoid.
Thanks for letting me know the apps you have installed. The only common ones between us are:
Barcode Scanner
Skype
Barcode scanner is actually useful. (QR Codes, etc.) Skype may have something to do with it as it does integrate itself with data sync. Thoughts?
In order for this theory to hold water, your phone must:
Crash and require a battery pull to be responsive
Have Skype installed
Edit: My phone was crashing so much that the "first time/welcome" wizard was coming up. Swype, Facebook and GMail were crashing left and right. Time for another Factory Reset....
Edit 2: The phone has SOMEHOW survived a Factory Reset from the normal phone menu AND the Recovery menu! WHAT?!
My Nexus S is going back to Samsung for repair. *sigh* I wonder what they'll say caused the issues?
Sent from my Nexus One using XDA App
Now, today, the phone doesn't get passed the initial "Google" screen. No matter how many times I pull the battery, plug it into a charger or usb port, it does not go past the first google screen. Very disappointing.
Can you get into the bootloader menu? (Volume Up + Power)
Yes, that allowed me to get to the bootloader menu, but I couldn't do a factory reset, it just sat at the screen with the android and an exclamation point inside a triangle. I then did a battery pull, tried a normal restart and got to my home screen.
Glad to hear that you got in. By the way, once you get to the exclamation point screen, you can push Power while holding the Volume Up button to bring up a menu.
Cool, thanks for the help!!
Hi,
So my S4 is screwed. It stopped rotating. It started freezing up.
Before you ask: yes the toggle is switched on.
The frustrating thing is I took it to the Samsung store last week with this bug and the way they fixed it was to flash it with ODIN back to stock. They blamed software I installed for causing the problem. I picked my phone up yesterday and I've already managed to get the problem back with the apps I've installed.
I kicked it into recovery mode and did a wipe from there. After restarting, the bug was still present with no new apps installed.
If it's software related, how in Satan's great peehole is this bug staying resident after a format from Recovery Mode?
This is really REALLY frustrating, as I don't want to have to go and be without a phone for another 5 days whilst they flash it again.
I don't want to flash it with ODIN as they told me in the shop that they can tell if you do and it will invalidate the warranty.
The app I have as a candidate for causing the problem is DJMax Ray, which is my favourite Korean button bashing game. In DJMAx Ray, it locks rotation for you to play, and it may be a recent update that has changed the way it does this to cause the problem.
It's my favourite game, so I'd be well upset if I had to stop playing it.
It's still driving me crazy though - if it's a software thing, why the hell does a format not fix it?
Does anyone have any experience / ideas / suggestions as to a fix without going back to Samsung? I've tried the whole changing the toggle and taking the battery out for a few minutes, and kicking it into ODIN mode and taking the battery out as it starts. These both don't work.
How else can I reset my phone back to factory in the most agressive, data wipey way without invalidating my warranty?
Hope someone can help!
Frustrated from London - B