Call issue, have your friends complained about this to you? - Focus General

When on a call with you has anyone complained that you sound robotic? I was getting complaints. I realized it was only happening when I held the phone between my left ear and shoulder. So the phone is parallel to the ground and my head is pretty much leaned all the way over to the left. I assume the mic is the hole on the bottom of the phone; so it's pointed away from my body. I can pretty much turn this interference on/off by not having it in that position. As soon as I put it in that position I start sounding 'robotic' to who ever is on the other end. This remains true no matter how many bars I have. It's very frustrating to have a phone so nice and have its most basic function buggy.
My AT$T Samsung Focus 1.3
OS:7.0.7390
Firmware:2103.11.3.3
Hardware: 3.1.0.7
Radio Software:2103.11.3.3
Radio Hardware:0.0.0.3
Boot:5.3.1.6
Chip SOC:0.36.2.0
I was hoping you guys could test this and see if it happens to you too. Maybe it has already.
Thanks for your time!

Seed 2.0 said:
When on a call with you has anyone complained that you sound robotic? I was getting complaints. I realized it was only happening when I held the phone between my left ear and shoulder. So the phone is parallel to the ground and my head is pretty much leaned all the way over to the left. I assume the mic is the hole on the bottom of the phone; so it's pointed away from my body. I can pretty much turn this interference on/off by not having it in that position. As soon as I put it in that position I start sounding 'robotic' to who ever is on the other end. This remains true no matter how many bars I have. It's very frustrating to have a phone so nice and have its most basic function buggy.
My AT$T Samsung Focus 1.3
OS:7.0.7390
Firmware:2103.11.3.3
Hardware: 3.1.0.7
Radio Software:2103.11.3.3
Radio Hardware:0.0.0.3
Boot:5.3.1.6
Chip SOC:0.36.2.0
I was hoping you guys could test this and see if it happens to you too. Maybe it has already.
Thanks for your time!
Click to expand...
Click to collapse
You might have a problem with the mic assembly. It sounds like in a certain position some wires make imperfect contact.
If this happens in all circumstances:
- tried different locations
- tried different sims
and is consistent, then I suggest you go warranty.
I also suppose you don't have any medical or special condition that could affect the phone and that this is the only phone exhibiting this issue.

Related

Weird soft typing/clicking noise on 8525

When I'm on the phone with the Cingular 8525, I would randomly hear some kind of soft typing/clicking noise through the speaker.. I tried talking on the phone with my bluetooth headset and I still hear the damn noise!
Anyone else experience this?
possible screen tap sound from your cheek or something in your pocket (when using bluetooth) touching the screen? turn off screen tap sounds and see if it goes away.
I hear the same thing when I'm driving down the Pennsylvania Turnpike... It just may be one of the reasons I return this phone... Never had this issue w/ my other phone.
JuniorPhatFarm said:
I hear the same thing when I'm driving down the Pennsylvania Turnpike... It just may be one of the reasons I return this phone... Never had this issue w/ my other phone.
Click to expand...
Click to collapse
I used to get various clicks/sounds, which were meant to be there but annoying until I turned off event sounds etc.
Mike
nah, my screen tap sounds are off, and im 100% sure im not touching the screen causing it to press buttons.. also with my bluetooth the phone can be sittin on my desk and i still hear the faint clicking/type writer noises
this is really starting to annoy me.. i'm really wondering if this is a problem with teh 8525's or if its just my phone thats defected
Yze said:
nah, my screen tap sounds are off, and im 100% sure im not touching the screen causing it to press buttons.. also with my bluetooth the phone can be sittin on my desk and i still hear the faint clicking/type writer noises
this is really starting to annoy me.. i'm really wondering if this is a problem with teh 8525's or if its just my phone thats defected
Click to expand...
Click to collapse
I'm not aware of this being reported by others, except for a couple on this thread. So if event sounds are of and no apps running like push mail then I would think it's a faulty device.
Just for info you described the noise but I'm not clear whether this is an occasional sound or a more or less continuous noise. I'm afraid this device when you get a good one is briliant but there is a high number of flakey ones out there. Warranty return??
Mike
mikechannon said:
I'm not aware of this being reported by others, except for a couple on this thread. So if event sounds are of and no apps running like push mail then I would think it's a faulty device.
Just for info you described the noise but I'm not clear whether this is an occasional sound or a more or less continuous noise. I'm afraid this device when you get a good one is briliant but there is a high number of flakey ones out there. Warranty return??
Mike
Click to expand...
Click to collapse
I'm on my second one and it seems to be on a certain strip along the Pennsylvania Turnpike that this persists... Anyone else still experiencing something like this?
Yze said:
nah, my screen tap sounds are off, and im 100% sure im not touching the screen causing it to press buttons.. also with my bluetooth the phone can be sittin on my desk and i still hear the faint clicking/type writer noises
this is really starting to annoy me.. i'm really wondering if this is a problem with teh 8525's or if its just my phone thats defected
Click to expand...
Click to collapse
You're probably well aware of this but just in case. Turning of screen tap sounds is not the same as turning off event sounds. Event sounds can be heard for all sorts of reasons including taping screen i.e when application starts to open but also as for example a wifi network is detected and any other event like switching from 3g etc etc.
Mike
My unit just started that weird rhythmic clicking sound this Friday. I've had the unit for a month. I get the noise in all places I've used the phone - all around the city.
The clicks happen in pairs, 1 pair roughly per second. A sequence of these pairs lasts between 3 and 10 iterations. Then a break the length of one pair and off they go again.
I too have done a soft reset and stopped all apps running. The clicking persists.

Universal can't hear when clamshell closed

I used to be able to receive calls while the clamshell of the Universal was closed with the screen inside. I prefer to carry it that way because I consider that the screen is more protected by the hard case. It worked fine for over a year, but now, when I hear the phone ring, pull it out and press the green button, there is no sound and the mic doesn't work either because the caller can't hear me even though they know I have picked up.
In order to operate the phone on receiving a call, I now have to spin the screen around and put the screen side to my ear.
Is this a hardware fault, or might a hard reset help here. I am a bit reluctant to do that because I'll have to reinstall my applications and settings.
Thanks for any insight you can bring to this issue.
Tony
I had a problem like yours, mine was fault of a couple of falls (always inside the case) that my PDA suffered, I had to open it and clean/tighten the speaker contacts, but in my case the mic always worked, this is, it was just my PDA (outer ear speaker) with the problem, the others didn't have that problem.
Hope it helps
Known Issue
This is a common problem for these devices.
The speaker's connections are very thin leaf springs that are prone to breaking off.
Replacements can be got for about £5 GBP. (~ $10 USD / €7 EUR)
how to open it to replace the bad plugs
how to open it to replace the bad plugs
Check the wiki for the relevant manual
I'm getting a similar problem. When I get a call or make a call, the person on the other side can hear me but I do not hear any sound. I have tried it with closed clamshell, both with screen inside and outside aswell. However, I noticed that when I open the clamshell and it is halfway to be either closed or open (meaning with the phone opened just like a laptop) , I can hear from the speaker outside.
I have been using WM6.1 ranjoo's ROM since last year and havnt had any issues.
Would like to know if this sounds like a hardware problem as my phone dropped a cpl of days before I started experiencing the problem.
Regarads,
Rajat

Rattle from phone (not volume key)

I know there is another short post about this, but wanted to get a quick poll from people about whether this is even a fault. The phone does not appear to be malfunctioning.
I have noticed a rattle in the head of the device (this is not related to the volume button, mine is a bit loose, but it doesn't really bother me). If I shake it perpendicular to the screen, it makes a small rattling sound. If however, I tap it lightly near the back speaker, it makes a large and rather unnerving rattling sound (if you're going to test for this, please hold onto the volume button to rule this out). The issue with this is that when I take a call and the volume is quite high, whatever is loose appears to rattle sometimes, making the unrelated but highly annoying audio distortion problem even worse!
I have managed to get opinions from 2 other users already. One has it, the other doesn't. That makes 2 that have it and 1 that doesn't so far.
Any ideas on what it might be, also appreciated!
Mine does it, i suppose it could be the camera lense =/
I notice the rattle, and have noticed previously a nasty distortion type rattling sound when on a call.....
Mine phone started doing that after using the camera edge to open beer bottles. But only after the 12th bottle....
mine too...
My phone does it too, when i shake the phone it doesnt sound but when i tap the speaker it makes the loose kinda screw soundm it almost sounds like when the lens is focusing it makes a sort of click its almost the same so i would assume it is the lens, after all my phone is working great, only the screen fails to respond sometimes when typing an sms or using the sense keyboard...
i think it is the lens
it is the lens, is has a small magnetic mechanism, similar to a solenoid to move the lens in and out for focusing. If it didnt have a little rattle, your autofocuser is stuck
OK thanks for the replies, looks like pretty much everyone has got it, but curiously, I got a reply from HTC on the matter, concluding that there might be an issue with the handset. Admittedly I asked about the sound distortion too, but they recommended a replacement?!? Sounds like they don't know about this or just blanket recommend a replacement if they're not sure.
I'll probably stick with the unit though, other than those 2 issues, my handset is perfect.
Thanks again for all the responses!
Hmmm I just rang htc about this has mine as developed the fault.. Also reported that my bottom buttons are starting to peel. Not to sure if i should send it off now or not.. Problem is.. It didn't do it before so why is it now? The guy on the phone was hinting towards me maybe dropping the phone I think and said I may incur a charge if they don't believe it is a problem with the phone.. Which I no I shouldn't but find really offending because I treat my phones like a baby and has never been placed on a surface hard in its life (and always placed on top of the htc case) let alone dropped.. But I know there are a lot of people who don't mind spending £500 on a phone and not treating it to well so I guess they have to presume this..
Anyway..
I also think it is coming from the camera area.. I never use the vibrate function so turned that on for a bit to see if that would make any difference and also used the camera for a while to see if it was the auto focus but still the same. If the noise wasn't so obvious I wouldn't send it in for repair but I think this noise is going to do my head in.. (also want the buttons replaces as they are starting to peel)
If they try to put the noise down to misuse I think I will be selling up and moving back to apple.. Shame because I love the HD2.
Just out of interest my phone came from one of the 1st batches from Clove in November.

Issue with vibration

Hi,
Just got my Desire HD today and it's all good except I've noticed a rattle when the vibrator kicks in, ie when you're entering text for a message etc that is a very different sound to the actual vibrator itself. Has anyone else noticed it?
anewhope said:
Hi,
Just got my Desire HD today and it's all good except I've noticed a rattle when the vibrator kicks in, ie when you're entering text for a message etc that is a very different sound to the actual vibrator itself. Has anyone else noticed it?
Click to expand...
Click to collapse
Dude! have the exact same Issue! I was going insane, because i thought it happened after i dropped my phone. But You're saying you have it and your phone is new. Anyone else?
My vibration motor failed last Friday. Makes a scraping/clicking/whining noise depending on how I hold it. Never dropped and kept in a HTC leather pouch all the time.
HTC UK quoted 28+ days to repair as "there is a backlog of repairs, due to us moving repair centres". Told them to fcuk right off, not waiting that length of time.
Twisted Phones4U's arm (who I bought the handset off) and they reluctantly agreed a replacement.
I'm still waiting for that, as the first replacement had extremely poor fitting covers, both battery & SIM/SD card.
Sorry to hear that andy. But the issue we are describing is the vibrator producing a rattling "click" sporadically when delivering haptic feedback. It's close in sound to an ipod keypress osund (LOL, didn't know how to describe it otherwise). It's a minor issue, but it's driving me insane! We want to see how many people have noticed it, and if there is a solution/workaround
Same issue here - worked fine for the first week of owning the phone and since then the vibrate function rattles so loud it's embarassing so I avoid using it altogether (not to mention it's a horrible high pitched sort of sound).
I have, however, noticed that if I gently squeeze the left and right sides of the phone and test the vibrate function it works correctly as it's meant to (I try to avoid doing this often as I'm scared I'll damage the screen by putting too much pressure on it). It's almost as if the vibrate motor gains some breathing room and space for movement.
This leads me to believe that either the various removable covers are no longer a decent fit (and they were a pretty bad fit to begin with) and are causing the rattle or the whole case has warped somehow causing the vibrate feature to play up.
I'd be interested to see if any other people confirm this to be an issue.
I have baught my Desire HD around 6 months back. Even my phone gives rattle sound (Something like there are some loose part inside). I don't remember if I have this issue when I bausght the phone, But I am facing this since long time.
In some threads they say the metal ring around the camera could be loose and it rattles when the phone vibrates. Maybe it could be that but my phone vibration is weak but normal.
there comes more and more a louder sound when the phone is vibrating. but when its in my bag, its sometimes better i hear it a bit

2 Device problems i noticed on my phone.

First 1,gps needs around 10 mins in clear sky to lock my position , with gps fix(from the market) it takes 5-20 seconds.
Second and most important,all the people that i talk with cant hear my voice clear,i hear them clear tho,there is a really low pitch sound in the background when noone talking even on the road with full bars,i tryed 2g and 3g networks, i even tryed calling my phone from someone else phone and i couldnt hear his voice clear,when i used the headphones my callers heard my voice crystal clear.
I am thinking of taking my phone for replacement in the next 3 houers so i really apriceate any fast feedback especially for the second problem.
GPS fix is usually very quick on my X5 with data connection on, usually under 30 sec.
I've had one or two instances where a geocaching app wouldn't get a fix in 5 or 10 min. A reboot solved that every time.
As for the sound problem: sounds like your microphone is defect. No such problem on my phone...
1. You need to enable gps xtra for faster lock, in the same menu where you enable gps.
2. Some say that B160 rom creatly improves call quality, id try that from. Look from the dev section.
so gps is normal but microphone defective?
anyway,i got it back at the shop for a replacement i ll have a new in 4-5 days ,but im a bit woried if it will be defective again as there are some known problems like gps,wifi,light bleeding,burned pixels,flash player random reboots and i think i ve got 60-70% chance of geting a working one
I have a similar problem...
When people call me they tell me that my voice is very low. This changes when i hold the phone in front of my face, then it becomes better. But it is only good when I switch to the loudspeaker mode. Then you hear my voice clearly. Is it possible that this phone has a certain voice activation level and that this is set too critical?
And if it is so, can I set this threshold value anywhere?
edit: And can I edit the volume of the microphone itself too?
I find that if I have the phone tucked between my ear and shoulder (like you do when you are using both hands for something but still want to talk on the phone), noone can hear me at all.
But if using it "normally" (ie: by holding it to my ear with my hand) it works fine.
Does this device have a noise cancelling mic that is affecting things when the entire back panel is covered or something?
i have the same mic problem... i sent it for replacement...
7s10u said:
i have the same mic problem... i sent it for replacement...
Click to expand...
Click to collapse
My replacement came yesterday and mic is ok
True about GPS, just need to enable the option sanpsa said.
Mic, never had a problem so far.. touch wood.
Notwithstanding the fact that flipmodegr's microphone was obviously faulty, something to consider when others say they're having difficulty hearing you is the noise-cancellation microphone.
I suspect that those who're having problems might be covering or scraping the second microphone hole, or have a cover of some sort over it.
I haven't encountered the problem at all, but I'd be interested in knowing if those of you who have (outbound) audio problems are using any sort of cover on the 'phone while you're actually using it.
Cephalus said:
Notwithstanding the fact that flipmodegr's microphone was obviously faulty, something to consider when others say they're having difficulty hearing you is the noise-cancellation microphone.
I suspect that those who're having problems might be covering or scraping the second microphone hole, or have a cover of some sort over it.
I haven't encountered the problem at all, but I'd be interested in knowing if those of you who have (outbound) audio problems are using any sort of cover on the 'phone while you're actually using it.
Click to expand...
Click to collapse
I'm pretty sure it's not a noise cancelling mic. It's just a directional mic for use when recording video.
Cephalus said:
Notwithstanding the fact that flipmodegr's microphone was obviously faulty, something to consider when others say they're having difficulty hearing you is the noise-cancellation microphone.
I suspect that those who're having problems might be covering or scraping the second microphone hole, or have a cover of some sort over it.
I haven't encountered the problem at all, but I'd be interested in knowing if those of you who have (outbound) audio problems are using any sort of cover on the 'phone while you're actually using it.
Click to expand...
Click to collapse
well,i never covered the hole of the second mic i have even tryed touched the phone from the side with 2 fingers in each side,tryed every holding position and i was also carefoul to dont touch any holes or the main body of the device,also no phone case was used
Poulsen8r said:
I'm pretty sure it's not a noise cancelling mic. It's just a directional mic for use when recording video.
Click to expand...
Click to collapse
Google search mentions a noise cancellation microphone exists.
Sent from my Desire HD using XDA Premium App
sanpsa said:
1. You need to enable gps xtra for faster lock, in the same menu where you enable gps.
2. Some say that B160 rom creatly improves call quality, id try that from. Look from the dev section.
Click to expand...
Click to collapse
I unfortunately don't have the option for xtra GPS - I only see Use GPS Satellites, and beneath that is GPS Source (which gives me only one option - Use internal GPS)
I am on Gingerbread - CyanogenMod 7.2.0.
Can you or someone else suggest a way to get around this problem? I am trying geocaching and the lack of GPS fix is really frustrating!
for me the GPS fast fix was only solved with replacing the gps.conf file, with this one
http://forum.xda-developers.com/attachment.php?attachmentid=905377&d=1329444560
tempius said:
for me the GPS fast fix was only solved with replacing the gps.conf file, with this one
http://forum.xda-developers.com/attachment.php?attachmentid=905377&d=1329444560
Click to expand...
Click to collapse
Excuse my ignorance but where do I need to change this? Or can you direct me to the right thread with the instructions?

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