Phone restart when selected Power Off - myTouch 4G Q&A, Help & Troubleshooting

I can't turn my phone off. When I select Power off, it restarts. If i removed the battery, as long as i put the battery back, the phone automatic turn on. I did full wipe, formated the sd card, re flashed the rom ... same thing happened. I tried other roms and still have the same prob. I restored the stock rom, the prob went away . Does anyone know how to fix this prob? thanks.

saotua said:
I can't turn my phone off. When I select Power off, it restarts. If i removed the battery, as long as i put the battery back, the phone automatic turn on. I did full wipe, formated the sd card, re flashed the rom ... same thing happened. I tried other roms and still have the same prob. I restored the stock rom, the prob went away . Does anyone know how to fix this prob? thanks.
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i posted the fix for this issue in my MIUI thread, for i suffered from this as well.. I have since pulled my battery for over night and when putting the battery back in the phone stayed off.. and i can now turn it off without it rebooting... so to fix: PULL THE BATTERY WHILE YOU SLEEP!

Yup I saw ur post and I also tried your trick but not works

saotua said:
Yup I saw ur post and I also tried your trick but not works
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If u pulled ur battery for the entire night and and it didn't fix the issue, then u have a hardware defect and will need a replacement device..
Sent from my demonSPEED Glacier

thederekjay said:
If u pulled ur battery for the entire night and and it didn't fix the issue, then u have a hardware defect and will need a replacement device..
Sent from my demonSPEED Glacier
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Click to collapse
gee... yeah ... but the prob is when I flashed back the stock rom, everything working normally ... so I really don't know what the problem is

your guys' definition of "for the night" might differ a bit. my definition would be 4 hours lol. How long did you leave the battery out for?

Last time it was out for around 5 hrs. I'll double it this time. Will plug it back in when I came to work and see
edit: Thanks Thederekjay. After more than 10 hrs, I plugged it back in and the phone stayed off.... yeah. now it works ....I can turn it off .... horrrayyyy

saotua said:
Last time it was out for around 5 hrs. I'll double it this time. Will plug it back in when I came to work and see
edit: Thanks Thederekjay. After more than 10 hrs, I plugged it back in and the phone stayed off.... yeah. now it works ....I can turn it off .... horrrayyyy
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Click to collapse
Nice yeah it took a lot of trial and error.. couldn't for the life of me figure it.out... that was my last resort before exchanging, just glad that issue is solved...
Sent from my demonSPEED Glacier

leaving the battery out does absolutely nothing for you electronically. pulling the battery and holding the power button for 5 seconds is the same thing. it'll pull the littlest bit of juice out of your phones electronics boards and capacitors.

Related

evo wont turn on unless i take out battery

anybody else run into this? i know if i installed a programmed that messed up the startup but if i have to power down the phone and turn it on, the only way i can complete this is by taking the batter out and putting it back in and then the phone powers on.
I just started to have the same trouble. I am going to be doing a wipe and starting over this weekend ... hopefully that will clear up the trouble.
Let me know how that works for you. Mine is doing the same thing.
Having the same problem here, can't figure out why.
Sent from my PC36100 using Tapatalk
this all sounds ominous
i have problems getting mine to turn on as well. i find i have to press and hold the power button for 5 or more seconds to get it to turn on. this may be intentional...
Mine seems to have the same issue, I have to take my battery out also.
Not a big deal since I dont reset often, and its not Windows mobile.
-------------------------------------
Sent via the XDA Tapatalk App
The only time I've had this happen was when the device was connected to the charger, either too the pc or plug. Removing the cord and letting the notification light go off allowed me to boot again normally.
thorpe24 said:
this all sounds ominous
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Yep. Sounds like you messed with settings that you don't know what you're changing. Start with a clean slate and don't edit what you don't know.
guys when you hit power off the Orange led lights... the phone is not fully shut down until that light turns off (30sec to a min). after that the phone can turn back on without a battery pull.
rutter9 said:
Yep. Sounds like you messed with settings that you don't know what you're changing. Start with a clean slate and don't edit what you don't know.
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Click to collapse
I can assure you I didn't change any settings I didn't know I was changing. And BTW there's no setting that's "Don't let phone turn on without taking the battery out first" and no other settings anywhere, not in EPST, not in Testing, nowhere that would create this problem.
I have found that once you turn it off if you wait 45 seconds all the way up to 2:00 minutes the phone will turn back on without a battery pull.
Ohwut, go to Settings...About Phone...Battery and Boot...and uncheck the box for "Don't let phone turn on without taking the battery out first". You were probably screwing around in here and checked this one by mistake.
davidboyd said:
Ohwut, go to Settings...About Phone...Battery and Boot...and uncheck the box for "Don't let phone turn on without taking the battery out first". You were probably screwing around in here and checked this one by mistake.
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Click to collapse
i needed a laugh this morning.
I was having this same problem. I decided to take it into sprint to see what they had to say. I haven't rooted or done anything with my MSL. After about 15 minutes the techs told me that it was a bad battery. They put a black hero battery in the phone and I have not had a single problem since. they did not wipe my phone back to factory, just replaced the battery.
Maybe you would have luck with the same thing... My suggestion is if you upgraded from a hero like I did, try your hero battery. if you don't have any problems after that, put the evo battery back in and take it to the sprint store and get yourself a replacement battery for it... I can't guarantee that that they won't wipe your phone so backup first. Always backup before taking your phone in to be serviced.
skunkd said:
guys when you hit power off the Orange led lights... the phone is not fully shut down until that light turns off (30sec to a min). after that the phone can turn back on without a battery pull.
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Click to collapse
Mine was off for 5-10 minutes and no light and no response to holding the power down. No options to power off or turn on. NO response at all till I pulled the battery out and replaced it. It hasnt happened since. Of course I had to be with a bunch of iphone users so they were having their fun.
wfhowell said:
Mine was off for 5-10 minutes and no light and no response to holding the power down. No options to power off or turn on. NO response at all till I pulled the battery out and replaced it. It hasnt happened since. Of course I had to be with a bunch of iphone users so they were having their fun.
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Click to collapse
Mine has the same problem. I bought mine from radio shack so trying to get them to do anything is like pulling teeth. And they don't reserve Evos in case something goes wrong like a sprint store does.
I hate to bump such an old thread, but...
Mine will NOT turn back on once I turn it "off" without a battery pull. I'm talking like, waiting more than 5 minutes.
Anybody know what's happening here?
drbadass said:
I hate to bump such an old thread, but...
Mine will NOT turn back on once I turn it "off" without a battery pull. I'm talking like, waiting more than 5 minutes.
Anybody know what's happening here?
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Click to collapse
I had this issue for awhile but it seemed to go away on its own. I have a feeling it might have been a buggy app that either got uninstalled or fixed in an update.
But it was a very annoying problem!!
drbadass said:
I hate to bump such an old thread, but...
Mine will NOT turn back on once I turn it "off" without a battery pull. I'm talking like, waiting more than 5 minutes.
Anybody know what's happening here?
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Click to collapse
try short presses of power button, usually 3rd to fifth press turns it on for me, w/o batt pull
what rom or version are you using? when I was on the 1st OTA update rom I had that problem. But when I OTA to 1.47 it went away. now I am on froyo and of course it's good.

Possible bricked phone?

Installed CM7 on the EVO 4G three days ago and everything has been working fine. Until today when I went to turn my phone on, nothing happened. It vibrated like normal when its booting up, but nothing came up on the screen. Since then, nothing is happening at all. No charging light when plugged in, no sounds, no vibrations, nothing on the screen, not showing up on computer.
What do I try to get this thing to respond?
Did I cause this or is this a hardware problem that just happened to be about the same time I rooted this thing?
slackerlack said:
Installed CM7 on the EVO 4G three days ago and everything has been working fine. Until today when I went to turn my phone on, nothing happened. It vibrated like normal when its booting up, but nothing came up on the screen. Since then, nothing is happening at all. No charging light when plugged in, no sounds, no vibrations, nothing on the screen, not showing up on computer.
What do I try to get this thing to respond?
Did I cause this or is this a hardware problem that just happened to be about the same time I rooted this thing?
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Click to collapse
What method of rooting did you do? You try a battery pull and hold the power button down for 15 secs with the battery out and try to boot it.
reaper24 said:
What method of rooting did you do? You try a battery pull and hold the power button down for 15 secs with the battery out and try to boot it.
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A bricked phone will have a red triangle looking thing that won't go away lol. One that doesn't respond is usally spanked silly lol. Tho there may still be hope your's isn't try the pull method on batt.
I pulled the battery, held power button and volume down while plugged into wall, no response. Should I leave it unplugged and not try the volume button with it?
slackerlack said:
I pulled the battery, held power button and volume down while plugged into wall, no response. Should I leave it unplugged and not try the volume button with it?
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Click to collapse
Try it without being plugged in and with battery out just hold power button down. Usally clears some big issues. If it doesn't work then it could be spanked. Bad unit.
slackerlack said:
I pulled the battery, held power button and volume down while plugged into wall, no response. Should I leave it unplugged and not try the volume button with it?
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Do you have an extra battery to try out, or temporarily borrow from a friend? Are you sure your battery was charged up, and it didn't die? It sounds odd that it just did that out of the blue. I'd be suspicious of.a dead battery. They can die to the point that they will not take a charge, and they're totally dead.
Sent from my PC36100 using XDA App
k2buckley said:
Do you have an extra battery to try out, or temporarily borrow from a friend? Are you sure your battery was charged up, and it didn't die? It sounds odd that it just did that out of the blue. I'd be suspicious of.a dead battery. They can die to the point that they will not take a charge, and they're totally dead.
Sent from my PC36100 using XDA App
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Click to collapse
That's true lol SBC kernels can spank battery quicker. Id try new battery if it's not it then Id swap it out at sprint.
I do not have another battery to test with, I will have to go to a sprint store to do that. I dont have the unit with me to test tonight, but I will take these suggestions home with me. Thanks guys. Lets hope I didn't brick my girlfriends two week old EVO. She loved the Cyanogenmod that I put on there.
slackerlack said:
I do not have another battery to test with, I will have to go to a sprint store to do that. I dont have the unit with me to test tonight, but I will take these suggestions home with me. Thanks guys. Lets hope I didn't brick my girlfriends two week old EVO. She loved the Cyanogenmod that I put on there.
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Click to collapse
So what kernel were u running?
Sent from my PC36100 using XDA App

[Q] have I bricked my HD2?

So I recently flashed a new rom and after using it for around 2 hrs I installed an app called LyricLegends. As soon as I opened it I found my phone shut down and continuously rebooted. It won't let me charge or anything, because when I put the battery in it just continuously soft resets up to the t mobile load screen for about one second then turns off.. so I can't access the bootloader. My phone is a T-Mobile version and I've heard that it's had reboot issues.. but it's been awhile and nothings working yet.. any ways to fix it?
wilfred888 said:
So I recently flashed a new rom and after using it for around 2 hrs I installed an app called LyricLegends. As soon as I opened it I found my phone shut down and continuously rebooted. It won't let me charge or anything, because when I put the battery in it just continuously soft resets up to the t mobile load screen for about one second then turns off.. so I can't access the bootloader. My phone is a T-Mobile version and I've heard that it's had reboot issues.. but it's been awhile and nothings working yet.. any ways to fix it?
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removed...
perhaps battery is empty
nameless517 said:
perhaps battery is empty
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Click to collapse
I'd say that, too. Battery is empty and you are running MAGLDR. (which doesn't charge while device is off)
try borrow a wall charger and charge your battery without phone....or better if u hv friend/colleague/peer hv any hd2 n if its stock win6.5....get ur batter charged for abt 15 mins for getting enough juice to install stuff

3 Vibrates and blinking LED?

So last night when I went to sleep, my phone was working fine. I had forgotten to plug it in though. When I woke up this morning to turn my alarm off, the volume kept turning itself back up. So I took the battery out, and put it back in, and the phone vibrated 3 times and the LED started blinking orange. I repeated this process and the same thing happened. I turned the phone on using Vol-Down+Power, and it vibrates 5 times and LED becomes green and holds green. I was looking around and I found out that the Qualcomm chip went in to download mode or something, and you had to take the battery out for 10-ish minutes to fix it. So I did that, put the battery back in, and the phone turned on just fine.
A few hours ago, my phone died. I plugged it in, let it charge for a little bit, and tried to turn it back on, and the vibration and LED blinking orange started to happen again. So I took the battery out for 10 minutes, didn't fix it this time. So I thought maybe the phone didn't get enough charge, so I let it charge for about an hour, repeated the process, nothing.
I've taken the battery out, SD Card, and SIM out for 10 minutes. Nothing. Currently the phone is sitting next to me, and I have it plugged in to the charger. The LED is orange (not blinking), so I believe that means it's receiving a charge, so hopefully not all is lost.
Since I have no idea what could be causing this, I'll give you guys everything I know about my phone:
I have the good eMMC chip
I have the bad screen
I have the engineering bootloader, S-OFF (through the perma-S-OFF method in the dev. section)
I am currently running [KANG] DARKSIDE CM7.2.0 rc0 [1.12.2012]
I have flashed the official CM7, MIUI, and most recently (besides what I'm currently running) Creamed Glacier 7.0
I have flashed TDJs ICS kernel v13 (or whatever one you need to have WiFi in ICS)
I'll keep trying to get this fixed, but if anyone has any ideas, please, let me know.
Thanks!
theholyfork said:
So last night when I went to sleep, my phone was working fine. I had forgotten to plug it in though. When I woke up this morning to turn my alarm off, the volume kept turning itself back up. So I took the battery out, and put it back in, and the phone vibrated 3 times and the LED started blinking orange. I repeated this process and the same thing happened. I turned the phone on using Vol-Down+Power, and it vibrates 5 times and LED becomes green and holds green. I was looking around and I found out that the Qualcomm chip went in to download mode or something, and you had to take the battery out for 10-ish minutes to fix it. So I did that, put the battery back in, and the phone turned on just fine.
A few hours ago, my phone died. I plugged it in, let it charge for a little bit, and tried to turn it back on, and the vibration and LED blinking orange started to happen again. So I took the battery out for 10 minutes, didn't fix it this time. So I thought maybe the phone didn't get enough charge, so I let it charge for about an hour, repeated the process, nothing.
I've taken the battery out, SD Card, and SIM out for 10 minutes. Nothing. Currently the phone is sitting next to me, and I have it plugged in to the charger. The LED is orange (not blinking), so I believe that means it's receiving a charge, so hopefully not all is lost.
Since I have no idea what could be causing this, I'll give you guys everything I know about my phone:
I have the good eMMC chip
I have the bad screen
I have the engineering bootloader, S-OFF (through the perma-S-OFF method in the dev. section)
I am currently running [KANG] DARKSIDE CM7.2.0 rc0 [1.12.2012]
I have flashed the official CM7, MIUI, and most recently (besides what I'm currently running) Creamed Glacier 7.0
I have flashed TDJs ICS kernel v13 (or whatever one you need to have WiFi in ICS)
I'll keep trying to get this fixed, but if anyone has any ideas, please, let me know.
Thanks!
Click to expand...
Click to collapse
Is your vol rocker broken?
I2IEAILiiTY said:
Is your vol rocker broken?
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Before my phone shut off, I was able to turn the volume down and up without any problems, so I'll assume no, but I could be wrong
theholyfork said:
Before my phone shut off, I was able to turn the volume down and up without any problems, so I'll assume no, but I could be wrong
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Click to collapse
You did say it turned up on it's own and in order for your phone to enter that mode (I forget what it's called), you hold up on the vol rocker and power it on.
I2IEAILiiTY said:
You did say it turned up on it's own and in order for your phone to enter that mode (I forget what it's called), you hold up on the vol rocker and power it on.
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Click to collapse
Yeah, it turned up on its own. I thought you meant the rocker itself. I could turn volume up and down myself, but sometimes it'd turn up on its own. So that's probably what's causing the problem?
Edit: LED just turned green. I'm assuming this means it's fully charged, so I'm gonna try turning it on now.
Edit 2: 3 vibrates and blinking LED still :/
theholyfork said:
Yeah, it turned up on its own. I thought you meant the rocker itself. I could turn volume up and down myself, but sometimes it'd turn up on its own. So that's probably what's causing the problem?
Edit: LED just turned green. I'm assuming this means it's fully charged, so I'm gonna try turning it on now.
Edit 2: 3 vibrates and blinking LED still :/
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Click to collapse
try holding vol down when you power the phone on to go into hboot, go into recovery and then rebooting the phone or just rebooting the phone from there.
I2IEAILiiTY said:
try holding vol down when you power the phone on to go into hboot, go into recovery and then rebooting the phone or just rebooting the phone from there.
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Click to collapse
Nope, that causes the LED to turn green and the phone vibrates 5 times. Nothing else happens. This happened earlier though, and my phone still was able to turn on, so I'm not sure if it's done yet.
Also IF I can't get this fixed, I can get a SquareTrade warranty for $33 which is (obviously) way cheaper than paying for a new phone (I don't have Tmobile's warranty), does anyone know if that warranty would cover this?
theholyfork said:
Nope, that causes the LED to turn green and the phone vibrates 5 times. Nothing else happens. This happened earlier though, and my phone still was able to turn on, so I'm not sure if it's done yet.
Also IF I can't get this fixed, I can get a SquareTrade warranty for $33 which is (obviously) way cheaper than paying for a new phone (I don't have Tmobile's warranty), does anyone know if that warranty would cover this?
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Click to collapse
No clue man. Sorry
I2IEAILiiTY said:
No clue man. Sorry
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Damn. Thanks anyway man. Ill try the squaretrade thing and hope for the best then
Sent from my Kindle Fire using Tapatalk
You could try calling t-mo and see what they can do about it.
I bricked my mt4g several months ago and they sent me a replacement after what seemed like an hour of troubleshooting, even though I bought my mt4g through radioshack.
If they send you another one, it'll be refurbished, but hey it's better than a bricked phone.
I2IEAILiiTY said:
You could try calling t-mo and see what they can do about it.
I bricked my mt4g several months ago and they sent me a replacement after what seemed like an hour of troubleshooting, even though I bought my mt4g through radioshack.
If they send you another one, it'll be refurbished, but hey it's better than a bricked phone.
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Click to collapse
Alright, I'll try that. Since you bought it through radioshack did you not have tmobiles warranty?
Sent from my Kindle Fire using Tapatalk
theholyfork said:
Alright, I'll try that. Since you bought it through radioshack did you not have tmobiles warranty?
Sent from my Kindle Fire using Tapatalk
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I'm assuming I didn't. I'm not sure. The only thing I remember about a warranty is that I couldn't do anything through radioshack cause that one expired.
And I just now saw your kindle fire sig. lol
I2IEAILiiTY said:
I'm assuming I didn't. I'm not sure. The only thing I remember about a warranty is that I couldn't do anything through radioshack cause that one expired.
And I just now saw your kindle fire sig. lol
Click to expand...
Click to collapse
Alright haha. Well I'll try anyway. The worst they can say is no haha.
And yeah, I just got off my computer, got class tomorrow morning haha
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So it just turned on. I'm scared to turn it off now. Do you know if I was to flash a new radio, if that would fix it?
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theholyfork said:
So it just turned on. I'm scared to turn it off now. Do you know if I was to flash a new radio, if that would fix it?
Sent from my Kindle Fire using Tapatalk
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I thought you were going to sleep dude? And in order to flash a new radio, you'd have to turn the phone off, lol.
I don't see what the radio has to do with your problem though.
I2IEAILiiTY said:
I thought you were going to sleep dude? And in order to flash a new radio, you'd have to turn the phone off, lol.
I don't see what the radio has to do with your problem though.
Click to expand...
Click to collapse
Haha I was, but then I tried to turn it back on one more time and it did, so I had to come here and ask. And I thought I had read somewhere that flashing a radio might fix the issue.
i have a a mt4g that i got off craigslist and didn't do enough research when i tried to flash every thing so i have the same blinking light but i found i have to pull the battery for 4 hrs before it will give me a 50/50 chance with adb or to boot and i also have no access to any recoverys its android or nothin. i've been dying to find instructions on how to reflash the back ups through adb but lil to no luck

[Q] [Help] S4 (i9500) wont turn on or charge

I forgot to charge my phone the other night so I got my phone at 2% battery and I charged it but it became hot and the battery died. I tried turning it on but it wont turn on. I wont charge either I left it charging for 1 hour it wont charge. I tried using another battery it wont turn on either. I am rooted and I have stock touchwiz with adam kernel. So I dont know If I can send it for warranty. thanks
gaurdjatixa said:
I forgot to charge my phone the other night so I got my phone at 2% battery and I charged it but it became hot and the battery died. I tried turning it on but it wont turn on. I wont charge either I left it charging for 1 hour it wont charge. I tried using another battery it wont turn on either. I am rooted and I have stock touchwiz with adam kernel. So I dont know If I can send it for warranty. thanks
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Click to collapse
Well make sure the replacement battery has full charge....and retry ...also insert your battery into another phone and check if its chaging....because usually the phone starts up unless the battery has gone bad....if the phone doesn't switch on...I guess its a hardware issue...which I highly doubt....make sure the wall socket is functional as well....these are little things that could be triggering this...so check everything. ..good luck
sadeshmagic said:
Well make sure the replacement battery has full charge....and retry ...also insert your battery into another phone and check if its chaging....because usually the phone starts up unless the battery has gone bad....if the phone doesn't switch on...I guess its a hardware issue...which I highly doubt....make sure the wall socket is functional as well....these are little things that could be triggering this...so check everything. ..good luck
Click to expand...
Click to collapse
I did. I also inserted my battery into another phone and it booted up, mine wont.
gaurdjatixa said:
I did. I also inserted my battery into another phone and it booted up, mine wont.
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Click to collapse
Well I'm sorry to say...but there is probably something wrong with an IC inside the phone.....claiming warranty will be tough...but since they can't switch the phone on....they may not question you...really sorry about it
sadeshmagic said:
Well I'm sorry to say...but there is probably something wrong with an IC inside the phone.....claiming warranty will be tough...but since they can't switch the phone on....they may not question you...really sorry about it
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Click to collapse
I sent my phone to samsung diagnosis will be 3 days. goodluck to me. Ive also search my problem on google it seems that many people are experiencing it too after draining the battery
gaurdjatixa said:
I sent my phone to samsung diagnosis will be 3 days. goodluck to me. Ive also search my problem on google it seems that many people are experiencing it too after draining the battery
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Click to collapse
They said that my motherboard is broken and the warranty just cover their service. So I guess have to pay for the motherboard. Do you know how much is the motherboard if an s4?
gaurdjatixa said:
I sent my phone to samsung diagnosis will be 3 days. goodluck to me. Ive also search my problem on google it seems that many people are experiencing it too after draining the battery
Click to expand...
Click to collapse
I always leave my phone to drop to 0% and automatically turn off before charging it and I never had any problems....
gaurdjatixa said:
I forgot to charge my phone the other night so I got my phone at 2% battery and I charged it but it became hot and the battery died. I tried turning it on but it wont turn on. I wont charge either I left it charging for 1 hour it wont charge. I tried using another battery it wont turn on either. I am rooted and I have stock touchwiz with adam kernel. So I dont know If I can send it for warranty. thanks
Click to expand...
Click to collapse
Same problem I'm facing right now but luckily my phone is under warranty

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