I wonder what the hell happened to my phone this morning, I thought it was dead. This morning at 4am, I pressed the home button, the clock and date were there as usual on the lockscreen. But there was no lockscreen, just a completely black background. I tried swiping it, nothing. Pressed the power button and the phone became completely dead, nothing happening, couldn't even get the time and date back. Connected to mains charger, nothing, no icon. Left it overnight till just now. Pressed power button, nothing. Connected to USB, nothing. Took battery cover off, removed sim card ready to put back in my old phone. Removed battery which was firmly in and then put battery back in after a few seconds. Everything fired up fine and it said 100% battery charge since obviously charging overnight.
Something up with the battery connection? It's not like the battery was loose in the compartment, it was slotted in as it should be as far as I could tell since I installed it when the phone was new 2 weeks ago. Yet removing the battery and putting it back seemed to cure the issue.
Seems it was a crash my phone experienced. Normal to have crashes or faulty phone? Only have launcher pro installed, no rooting, no drops, knocks or shocks to the phone.
Strange problem you had. I've had several crashes already, but all the ones that involved the phone itself crashing resulted in automatic reboots. I have a lot of stuff installed, but most of the time it's a game that'll crash it.
you could have solved this problem much earlier honestly.
in such cases it is very common to first take out the battery, wait a while and reinsert it. would have brought you the same solution in probably 10 minutes
v1rtu4l said:
you could have solved this problem much earlier honestly.
in such cases it is very common to first take out the battery, wait a while and reinsert it. would have brought you the same solution in probably 10 minutes
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Well if I'd known to do that straight away, don't you think I would have done?
now you know
Proof? The sgsll really IS the son of god ! )
Related
Hi, wonder if anyone is experiencing the same problems I am having.
When the phone is in standyby (screen off) the phone goes to sleep and I struggle to get it to restart. Previously removing the battery and pressing the soft reset a number of times and then re inserting the battery the pressing the start button has got it to restart but as time has gone on it is happening more frequently and becoming more difficult to restart.
The last time it occurred (Sunday Morning)I could not encourage it to restart. I had heard that you could run the phone with the mains connected and the battery missing, so I gave this a try and noticed the start button led illuminte orange and the phone vibrated, I then went to place the battery back in and noticed that the phone stayed on its booting cycle until the battery was fully inserted and then everything stopped.
I tried again the same occurred but this time I held the battery on an angle such that the battery was connected to the three connectors on the phone but not inserting the battery completely and everything worked fine.
Then pushed the battery all the way home and the phone stopped, I noticed that on the back face of the battery and on the back of the phone there are an additional two terminals / contacts and it seemed that when the battery made contact it stopped the phone. I now have a post-it note covering the terminals in the phone with the battery fully inserted and it works perfectly and has not gone to sleep once for the last 24 hrs. I have also charged the phone successfully so proving that covering these contacts does not effect the charging.
Has anyone else experienced similar problems?
What are these terminals for?
Am I best sending the phone back to HTC?
Any help would be appreciated.
Come on guys can anyone help I don't know what to do
Any suggestions
Send it back..
I would.
You have paid so much for it that it should work without using tricks.
Exchange it for one that works, before you put too much work in it
Sounds like you have a hardware problem with either the battery or the phone. Have you tried taking to a mobile shop and using a different battery?
Otherwise I would return it and get a repelacement device
Hi, I have a major problem with my G1, it will not boot up at all now.
To make a long story short. Every couple of days my phone would not wake up from sleep mode. I thought I was having the issue people were talking about here:
http://forum.xda-developers.com/showthread.php?t=528191
So i reverted back to Jesusfreakes 1.5 firmware and it kept happening. So i moved all my apps back to the phone and in fact removed all widgets and really jsut kept a couple of apps.
Anyway this has still been ongoign, usually though i just have to take the batter out and put it back in and we';re in business.
Today though... it's another story. The phone will not start up at all.
I pressed the red button = nothing.
i pressed the red and home button = nothing
red button and camera = nada.
I plugged into the power, a light doesn't even come on the phone. I laeve the battery out or in same thing. I even took out the SD card....
I think the phone just died on me... Anything else you guys can recommend I do?
Take out the battery and hold the Power button for 10-20 seconds.
Plug in the power adapter (without the battery) and see if the LED turns on.
Put the battery back in and see if it turns on.
Does your computer recognize it at all when it's plugged in to USB?
That's about all I know, if you don't see the charging light after you reset it using the power+no battery suggestion, I'd think it would be a hardware problem.
Well I wasn't having any of the waking up from sleep issues. But I did have my phone completely die on me. Same symptoms, it wast responding with anything I tried, and the notification led wasnt working either. I even tried another battery and what not. So this what I did:
1st I pulled the battery out and my sd card for a few moments, the plugged it back in... nothing
Then I let the phone on charge for about 16 hours (some1 suggested this, because messing with the SPL can send ur battery to -110% and takes about 14 hours to revive it. (this didnt do anything for me, but it may have helped I dont know)
Finally I took out my battery, my sim card and my sd card, and let the phone sit for like 10 hours or something, popped my battery back in, and the phone came back to life!
give it a shot, andd good luck
Thanks, i'll let you know in 2 days how it went
in the meantime i called HTC, they seem to know about this issue. He said they'll probably have to swap out the main board but i have to call during business hours for the repair department.
He told me to emphasize that my phone was unlocked so they return it that way also. Since they're putting a new mainboard in i'll ask them to put the rogers one in instead so i can get 3g (I'm with fido in canda 1900mhz)... Let's hope their customer service is extra willing to help out
So my phone was covered by warranty! I guess a dead motherboard does not show the kind of firmware running on the device hihi.
They tried to put a Rogers compatible motherboard in but it failed testing (I have a t-mobile device running on the Canadian network) so they inserted another motherboard. She does not see if it's Rogers or not though but she suspects it's a T-mobile compatible one. They also replaced my antenna.
Can't wait to get my G1 back!!! this Treo 650 is way to bulky
Hi there,
when I woke up this morning, I hit the power button to switch on the display, in order to see, if there are any emails. However, my HD2 would not switch on. Panically, I connected it to the power cable - no light on top. Aaah... What happened? Yesterday, in the evening, everything was totally fine, everything worked, no problems so far.
Then I took out the battery, put it back in and then the HD2 started up again. Thank God! The battery was still at 80% - so, I am still wondering, what happened to my phone tonight.
Do you have any idea? Did you have a similiar problem?
My blackberry had same issue like your. I replaced the battery, and problem solved. If it's happen to your hd2 again or more times, try to replace battery.
Is it possible you dropped or knocked the phone when you put it to sleep
the night before and dislodged the battery ?
it's probably just a "sudden phone death" problem like it has been first pointed out several months ago in this forum... relocating the battery to force a reboot usually works
Something within Sense or WinMo likely crashed whilst the phone is in standby and it wont recover without a battery pull or pressing the reset button (red one under the battery case).
Updating to another ROM/Radio can remove these problems.
Hello. I created this account so I can finally ask some of my questions regarding this phone. I've had it since the January 6th shipping, and it's really been fine for the most part. I've the 8 gig version.
Anyway - within the last few weeks my phone has been refusing to charge on random occasions (it's really very random as to when it will charge and when it won't) - both plugged into the wall outlet via the USB power converter that came with my phone and plugged into my computer.
It's been pretty annoying, but nothing I couldn't work around. It would charge eventually.
However, last night I plugged it in to the outlet and it made the noise confirming it was plugged and started charging. This morning, I unplug it and it's non-responsive. It doesn't respond to anything. I have tried:
-turning it on with the power button; holding it down for an extended period and releasing
-taking out the battery
-plugging it in to my computer (which didn't recognize anything being plugged in)
-plugging it in to a different outlet with a different cable (phone came with two)
I've let it sit plugged in for three hours now and retried all of these things and still nothing... it's dead!
I'm not sure where to go from here? I guess I should have my husband call Dell.
Has anyone had any trouble with the sporadic charging?
Are there any solutions I've missed to get my phone to turn on?
You say you've let it sit for a while, was that plugged into a power source? Try that, it sounds like your battery has gone completely flat and probably needs to sit on a power source. Failing that definitely call Dell and get a replacement battery and charger and see if that fixes it, sounds like one of those items is your problem.
efjay said:
You say you've let it sit for a while, was that plugged into a power source? Try that, it sounds like your battery has gone completely flat and probably needs to sit on a power source. Failing that definitely call Dell and get a replacement battery and charger and see if that fixes it, sounds like one of those items is your problem.
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Yes, it has been (and still is) plugged in that whole time. I edited my post
Yeah, something is wonky, I just cannot pinpoint it. My husband's will sometimes not charge, too. But, much less often than mine does.
charging issues
In the last 2 days my VP freezes while charging overnight. Restarts when I take out and replace battery. It will also freeze when I try to use any app while charging. I tried to use Dell chat to resolve issue but got bounced around. I even had an agent tell me my service tag wasnt valid. I'll try to call 800# when I have a free hour or so (I'm sure the call will take that long). The first two levels of support at Dell seem to have no clue regarding the VP it's very frustrating. P.S. what happens with all the apps I've purchased if they need to replace my phone?
ChristinaSim said:
Yes, it has been (and still is) plugged in that whole time. I edited my post
Yeah, something is wonky, I just cannot pinpoint it. My husband's will sometimes not charge, too. But, much less often than mine does.
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Have you swapped batteries with your other DVP? Maybe replacement is the only option, hit up @dellcares on twitter, they have helped me in the past and bypass the whole waiting on hold nonsense with dell mobility.
@tbvnz: all your purchased appls will be reinstalled automatically if you installed them via the Zune software on your pc. The ones installed via the phone can be reinstalled from the MP on the phone, just hit the Buy button again and it will tell you its already been purchased and allow you to download it again.
Update:
I snagged my husband's battery and put it in my phone. My phone immediately came on and is now functioning. My computer recognizes it as being plugged in and it's charging.
And, my battery in my husband's phone works fine. It is fully charged and his phone is having no issues.
Certainly this is annoying (and did in fact happen to my husband a few weeks ago where his phone wouldn't respond until MY battery was put in his phone, but we chocked that up to the battery being dead {which it was}.) but at least my husband and I both have DVPs and can interchange batteries... I wonder what someone who didn't have that option would do.
Certainly confusing that removing and replacing my existing battery wouldn't turn the phone on, but my husband's would - even though both batteries are at full charge.
Thanks for the help! I'm not sure if I should contact Dell about it or not. Clearly it's subpar performance, but I've not been completely impressed by this phone in the nearly two months that we've had them, anyway.
Good to hear you are up and running. You could keep an eye on the situation and contact Dell for a replacement battery if it occurs again.
Thanks. Yep, I'll contact them the next time it happens. Anyone else had this problem??
ChristinaSim said:
Thanks. Yep, I'll contact them the next time it happens. Anyone else had this problem??
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My brother and I have experienced the same behavior on both of our phones. Most recent was his this past week, exactly as you described. It would not turn on via the power button, so I swapped his battery with mine and his booted right up. When I tried his battery in my phone it showed a full charge. That has happened to me one or two times, randomly.
ChristinaSim said:
Thanks. Yep, I'll contact them the next time it happens. Anyone else had this problem??
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Arcarsenal said:
My brother and I have experienced the same behavior on both of our phones. Most recent was his this past week, exactly as you described. It would not turn on via the power button, so I swapped his battery with mine and his booted right up. When I tried his battery in my phone it showed a full charge. That has happened to me one or two times, randomly.
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I've seen that behavior in my DVP (picked it up two weekends ago) and I can tell you how to work around it.
What seems to be happening is some kind of bug when you have it connected and charging and try to turn on/off the phone. If you notice, when it seems unresponsive, the hardware keyboard will probably still light up. This is because it's actually on but the screen just doesn't get any output/input.
What I did was this:
1. Disconnect your phone from the charger.
2. Slide the hardware keyboard down so you can see whether it is lit up (on) or not.
3. Hold down the power button until the exact moment you see the keyboard go dark (off). You have to be quick because it will try to turn right back on a few milliseconds later if you still have the power button depressed, leaving it still non-responsive.
4. Wait a few seconds, and press the power button as normal to turn it on. This time you should see the Dell logo, etc. and everything will be fine.
I've gotten into the habit of either leaving it on or turning it off before I connect it to my charger (it's my alarm clock so it's on almost all the time).
Hope that helps.
my DVP won't turn on either...
Hi - i'm glad i found this post because i've had my DVP for 3 days now and its frozen about 5 times and this morning wouldn't turn on or seem to take a charge. it was fully charged when i put it down last night and this morning there was nothing.
i've stuck it into a wall outlet for now and i guess i'll just wait for it. don't know what else to do. don't know anyone else around with the same phone, so that battery swap isn't an option. pretty funny that you realized to do that and that it worked.
anyway, i feel better now that i've complained about it. thanks.
Did you try pulling the battery and then booting it up? If that doesn't work, after a pull just leave the battery in the phone and let it charge. After 20 minutes you should see it power on.
So it's continued to happen with my phone whenever I have it plugged in to the wall with the brick that came with the phone. Annoying! Basically I cannot have it plugged in next to my bed; it can only charge on my computer. So much for using it as an alarm!
I will try the power down and reboot with the keyboard out. I know what you speak of with the flashing keyboard. I hadn't tried to see if mine is flashing while the phone is 'dead'.
Hey All,
Im runing KE2 rooted, ive noticed 3 times now going to use my phone and the screen is blank, non of the buttons do anything even holding the power button.
Only way to get it going again is to take the battery out and back in and power up the phone.
Am I alone? Ive seen posts about overheating etc? if im on my own im going to get a replacment just wanted to confirm before i ring up my provider!
Cheers, Alex.
Mine crashed twice before KE1 & 2, but since then it has been fine.
Same thing, black screen, first time I took the battery out and second time it recovered by holding down the power button for about 10 seconds.
Happened to me last night/this morning. The alarm didn't sound, nearly late for work. When I woke up look at my phone it was completely blank. Nothing, nada, had to pull the battery but still nothing so I plugged the charger in after a couple of minutes the battery icon came up.
It seems the phone lost discharged the battery completely from 78% when I went to sleep doing nothing for 8 hours.
zen123 said:
Happened to me last night/this morning. The alarm didn't sound, nearly late for work. When I woke up look at my phone it was completely blank. Nothing, nada, had to pull the battery but still nothing so I plugged the charger in after a couple of minutes the battery icon came up.
It seems the phone lost discharged the battery completely from 78% when I went to sleep doing nothing for 8 hours.
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Differnt issue, on inserting the battery back in i still have charge
Yep, I also had this problem but it only happened twice. Once before when I was on the stock firmware, and once after I updated to the first firmware. Now I am on the second firmware, it hasn't happened since but only time will tell.
I made a thread yesterday: http://forum.xda-developers.com/showthread.php?t=1081546
what did bmp.net say? (im with them also)
alexroborock said:
what did bmp.net say? (im with them also)
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I'm going to see if it happens again with the latest firmware before I ring them. I did the troubleshooting thing on Samsung's site too and it says to wipe the battery pins and phone pins with a damp cloth.