Database Users

GPRS Issues

Hi
Ive had my Advantage for two days now, and i have missed 16 calls, even though the phone is on and has full signal, after playing around this afternoon it appears to be if there is a data connection active (GPRS) ie active sync live search maps, remote desktop calls get rejected.
Ive had an JasJar for the past year and never seemed to get the issue with that, and im using the same SIM / Network / Number i was before.
Does anyone have any ideas how to get the phone to pause the data connection so the phone can ring?
Does anyone else have the same issue?
Regards
Ben

myrapid said:
Hi
Ive had my Advantage for two days now, and i have missed 16 calls, even though the phone is on and has full signal, after playing around this afternoon it appears to be if there is a data connection active (GPRS) ie active sync live search maps, remote desktop calls get rejected.
Ive had an JasJar for the past year and never seemed to get the issue with that, and im using the same SIM / Network / Number i was before.
Does anyone have any ideas how to get the phone to pause the data connection so the phone can ring?
Does anyone else have the same issue?
Regards
Ben
Click to expand...
Click to collapse
you don't happens to be using Vodafone do you? If so i know exactly what is going on.....

Nope
No, i am on tmobile UK, what i don't get is that i works fine if i swap the sim back to my JasJar.
Ben

I miss calls all the time, about 70% of my calls fail for some reason or another.
T-Mobile Suck. I never had this much trouble with O2.
I have done experiments where somebody stood next to me calls me, and gets "the number you are calling is not available" while my phone, next to them is turned on with full battery and signal...
Even outgoing calls fail randomly, just says "calling" for ages then stops for no reason.

Ive had not trouble with tmobile since i have been with them (over 18 months) until i got the advantage, ive cloned every single setting i can from my jasjar and still no look, its a shame as looks like im going to have to disable push email!

myrapid said:
Ive had not trouble with tmobile since i have been with them (over 18 months) until i got the advantage, ive cloned every single setting i can from my jasjar and still no look, its a shame as looks like im going to have to disable push email!
Click to expand...
Click to collapse
that is strange, mine one now works perfectly, so when you miss your call, are you on 3.5G( HSDPA ) network or are you on GPRS?

wu5262 said:
that is strange, mine one now works perfectly, so when you miss your call, are you on 3.5G( HSDPA ) network or are you on GPRS?
Click to expand...
Click to collapse
Standard GPRS, it only happens when there is a contasnt data flow if it is just connected and the connection is not being used it calls in fine.
EG if i use remote desktop / terminal services over GPRS then call the advtange at the same time it goes to answer phone, although it does take around 10 seconds before it does though but doesn't ring, like it is looking for a signal/trying to connect.

myrapid said:
Standard GPRS, it only happens when there is a contasnt data flow if it is just connected and the connection is not being used it calls in fine.
EG if i use remote desktop / terminal services over GPRS then call the advtange at the same time it goes to answer phone, although it does take around 10 seconds before it does though but doesn't ring, like it is looking for a signal/trying to connect.
Click to expand...
Click to collapse
may i ask is there any reason why you are not using 3G? GPRS tend to have this problem, but 3G won't.

wu5262 said:
may i ask is there any reason why you are not using 3G? GPRS tend to have this problem, but 3G won't.
Click to expand...
Click to collapse
Coverage, my house and my office don't have 3G coverage, else i would be.

i was on o2 b4 n hardly ever had 3g signal n when i did my video calling never worked....since moving 2 t-mobile ive had no problem....my data connection is mon 9 till 6 b it 3.5g, 3g or gprs n i use cortado.com push email service for instant emails.....i still receive calls when connected
using the flext 50 with web n walk

I'm in the US using T-Mobile and GPRS and don't have this problem. I'll try to make it "break" and see if I experience the problem but just never noticed it.

If using GPRS and a call comes at the exact time you are receiving data, your call will go to voice mail or unanswered. Its the way the radio is designed...SOme carriers have been successful at ending the data stream and raising the priority of the voice. But GPRS modem in most phones only allows data or voice not both...but,
If using 3g/utms it should ring on the phone. And allow data and voice at the same time.
Maybe you universal is grabbing the 3g signal and for some reason the 7500 is using gprs.
Wu has also reported this problem with Vodaphone and Hsdpa...

eagle 1 said:
If using GPRS and a call comes at the exact time you are receiving data, your call will go to voice mail or unanswered. Its the way the radio is designed...SOme carriers have been successful at ending the data stream and raising the priority of the voice. But GPRS modem in most phones only allows data or voice not both...but,
If using 3g/utms it should ring on the phone. And allow data and voice at the same time.
Maybe you universal is grabbing the 3g signal and for some reason the 7500 is using gprs.
Wu has also reported this problem with Vodaphone and Hsdpa...
Click to expand...
Click to collapse
that is very correct, i have just change to T-Mobile yesterday, now my HSDPA works perfectly with voice, when voices comes in, it will switch the network to 3G and allow voices to comes in, data is still connected, just lower the bandwidth. Too bad that this doesn't work on Vodafone

Has anyone found a solution for this?
Regards,
Hollinshead

hollinshead said:
Has anyone found a solution for this?
Regards,
Hollinshead
Click to expand...
Click to collapse
there is no solution, the only thing you can do is swap your operator, or just don't use 3g at all....

Enable calls while on EVDO

Question for you guys,
I never noticed until my girlfriend tried to call me. I was streaming videos on youtube on my touch from Telus mobility and my line was just ringing, not going to my phone. Is there anyone that knows how to enable this? I tried looking online but codes for other phones like the apache dont work.
Thanks,
e

I was trying it out on my Bell HTC touch and it works fine (was on IE browsing and called my cell and it came through)
How exactly are you viewing the YT videos? Could be the application your using.

Im using TCPMP and flash media bundle. Found it on PPCGeeks

I don't think that the CDMA Touch can handle concurrent voice & data radios.
Meaning - it is either one or the other.
If you are browsing the internet, and a call comes through, it will drop the data radio and enable voice. Your example of the browsing and a call coming through is an example of this.
Try talking on the phone and then surfing to a new site in PIE. You can't.

Dim-Ize said:
I don't think that the CDMA Touch can handle concurrent voice & data radios.
Meaning - it is either one or the other.
If you are browsing the internet, and a call comes through, it will drop the data radio and enable voice. Your example of the browsing and a call coming through is an example of this.
Try talking on the phone and then surfing to a new site in PIE. You can't.
Click to expand...
Click to collapse
100% true, it can do 1 or the other not both

definetly not true...my bell htc touch works while surfing the net, it just switches from the EVDO network to the 1X, and it doesnt just keep ringing...so im not sure about sprint but the bell service allows for them to b working at the same time...
good luck

Dim-Ize said:
I don't think that the CDMA Touch can handle concurrent voice & data radios.
Meaning - it is either one or the other.
If you are browsing the internet, and a call comes through, it will drop the data radio and enable voice. Your example of the browsing and a call coming through is an example of this.
Try talking on the phone and then surfing to a new site in PIE. You can't.
Click to expand...
Click to collapse
NOT TRUE AT ALL! I confirmed (as you can see in my post above) that it receives calls even if your in between a data session.
I know on regular 1x phones they are not able to do this but this is a feature of EV-DO where it allows a phone call to come in even while surfing or using data.
To the OP, are you in 1x data mode or ev-do?

K so ive been testing it, while surfing and actually going through links and receiving a call they dont go through as well as streaming. But if Im on a page and not doing anything but reading whats on the page the call comes through. And I am on Ev-DO

From what I understand, if and when Sprint/Bell/Telus upgrades the rom to support EVDO Rev.A, then you can have voice and data concurrently. I find when I am surfing, it really depends on the timing of the call on whether it rings or not. If you are actively downloading data (streaming, accessing a page), then the phone will not ring. If you are just reading/viewing a page after it has fully downloaded, then your phone will ring.

Hi Guys,
I got the Telus HTC Touch about a week ago, and I went through the same thing. I called Telus's tech support as well as HTC's, I kept getting the run around; Telus was telling me it's an HTC issue, and HTC telling me it's Telus's issue, until I finally spoke to an admin in Telus' tech dept and he told me it's a know issue that will not be fixed anytime soon.
The only time this happens is when the data connection is "active" i.e. it's downloading something, so if you are streaming, the call will never go through to the phone, it will go the voice mail and your won't get a missed call notice on the phone. If browsing the net, and IE has finished loading the page, the data connection is "idle" and the call will go through.
I have read on a forum that there is a way to fix this by accessing the Data Programming screen using ##8323# and chaging the priority to voice from the default data priority, but I was not ableto access that with my phone.
I am still hoping to find a hack for this; for now I call-forward my HTC to my Blackberry when I know I will be using the internet heavily so I won't miss any calls.

TRY ##DDTM# thats how its done on my sprint touch

ludester said:
NOT TRUE AT ALL! I confirmed (as you can see in my post above) that it receives calls even if your in between a data session.
I know on regular 1x phones they are not able to do this but this is a feature of EV-DO where it allows a phone call to come in even while surfing or using data.
To the OP, are you in 1x data mode or ev-do?
Click to expand...
Click to collapse
Ludester - can you try this again?
I know that if you are surfing and a call comes through - you can get the call and answer it. That's what I said in my reply. That's because the phone drops the data connection and enteres the voice connection. If you jump back to PIE - then your previous cached page pops up.
But, try calling your handset from your home phone. Answer it. Leave the line open. (you may want to stand a few feet away from your landline to avoid feeback).
Now, while you have an active voice connectoin from home phone to cell phone, Open PIE and try and start browsing to a new page not cached.
Does it give you a message?
My understanding is that Rev0 doesnt do simultaneous voice and data. Actually i dont think RevA will either, although capable by technology, Sprint's implimentation wont allow it. Only way to get voice and data simultaneous right now is use HSDPA on GSM it does both at the same time currently.
I would love to have concurrent voice and data. I just don't think Rev0 has that feature and don't believ ewe will see Sprint's implementation of this feature through the RevA update either. I surely hope to be proven wrong on this - because that is indeed a desired state for me.

just yesterday i tried going to the other way... while on a call, i tried to access live search to map an address. the call was disconnected.
today i tried to launch internet explorer while on a call and i get a message to 'end the current call... blah,blah'

I'm on Bell and I was streaming music to my phone today and a call rang through no problem.

Gochris said:
I'm on Bell and I was streaming music to my phone today and a call rang through no problem.
Click to expand...
Click to collapse
Same here on Bell.
I was streaming music on EVDO network. When I called my Touch, it started to ring. At that moment music streaming stopped and Touch switched to 1X network. When I ended this conversation, Touch switched back to EVDO and music streaming resumed automatically.
Cheers,
Romek

XmentalX said:
TRY ##DDTM# thats how its done on my sprint touch
Click to expand...
Click to collapse
For voice as priority should it be enabled or disabled? Sprint Touch.

i believe that all issues with cellphone internet blocking or being disabled when one recieve a call is purely an issue
with old and poor quality equipment of the cellphone operator in the area

Gitano said:
Hi Guys,
I got the Telus HTC Touch about a week ago, and I went through the same thing. I called Telus's tech support as well as HTC's, I kept getting the run around; Telus was telling me it's an HTC issue, and HTC telling me it's Telus's issue, until I finally spoke to an admin in Telus' tech dept and he told me it's a know issue that will not be fixed anytime soon.
The only time this happens is when the data connection is "active" i.e. it's downloading something, so if you are streaming, the call will never go through to the phone, it will go the voice mail and your won't get a missed call notice on the phone. If browsing the net, and IE has finished loading the page, the data connection is "idle" and the call will go through.
I have read on a forum that there is a way to fix this by accessing the Data Programming screen using ##8323# and chaging the priority to voice from the default data priority, but I was not ableto access that with my phone.
I am still hoping to find a hack for this; for now I call-forward my HTC to my Blackberry when I know I will be using the internet heavily so I won't miss any calls.
Click to expand...
Click to collapse
You have to call, on a telus touch, ##778 and you gotta have your MSL code to edit things... But I haven't found anywhere that priority you're talking about...
I thought EVDO Rev 0 (like the one Telus is using for now) cannot handle data and voice connection at the same time... It is different for EVDO Rev.A, I've seen that on wiki I think

I had this problem until I realized I had changed my settings to "Force HDR" mode which only took advantage of EVDO.
I changed it back to Automatic switching (at the expense of battery life, however) and tested it out by running Sprint TV and having another phone call and it worked.
I checked the ##DDTM# and it was already disabled.

I've had the same issues... including the girlfriend being pissed off because her calls always went to VM. The problem is related to what network you're using.
The link below explains in details what networks allow both data and voice at the same time:
http://support.wmwifirouter.com/knowledge/KB0802013/
This should be all you guys need.
-YACO

data connect = incoming calls straight to VM

so i just noticed this today (i have the leaked ROM installed) that when i am using the web or checking my email if someone calls they go straight to my voice mail -- i haven't had the phone long enough to know if this is how it is supposed to be or not. Is there a way to get to cancel the data connection and show me someone is calling?

ikemiller2662 said:
so i just noticed this today (i have the leaked ROM installed) that when i am using the web or checking my email if someone calls they go straight to my voice mail -- i haven't had the phone long enough to know if this is how it is supposed to be or not. Is there a way to get to cancel the data connection and show me someone is calling?
Click to expand...
Click to collapse
Wow -- what a kewl feature!
What phone/provider and rom do you have?

quantumforce1 said:
Wow -- what a kewl feature!
What phone/provider and rom do you have?
Click to expand...
Click to collapse
no, not really, at least not for those of us who use push email, since it maintains a constant data connection to the exchange server

http://forum.xda-developers.com/showthread.php?t=351797&highlight=EVDO

Rudegar said:
http://forum.xda-developers.com/showthread.php?t=351797&highlight=EVDO
Click to expand...
Click to collapse
well i read through that and tried what they mentioned but i couldn't get it to drop the data when a call came in.
btw, i'm on Sprint, and no EVDO where i am at so only 1x.

but as i mention in the thread
"i believe that all issues with cellphone internet blocking or being disabled when one recieve a call is purely an issue
with old and poor quality equipment of the cellphone operator in the area"
many old gsm and aparently american cellphone networks too
suffer from not being able to handle both network and calls at the same time
it's an issue in the operator end not the phones

yeah after three emails with sprint (i think most of their CS people are brain dead) they finally told me that it is how it works, no way around it.
one told me that calls go to voice mail when you don't have enough signal -- totally irrelevent to this issue
one told me it was a technical problem with my phone and said i should bring it to a sprint store to get a tech to look at it
and finally after *****ed at them sayint that people (that i assume) don't work for sprint know more about this (thanks Rudegar for your responces) then they do, they finally just came out and said that, yeah this is how it is and there isn't anyway around it.
it seems that this is a better place to get answers then emailing sprint --- although i should have realized that from the beginning, i won't make that mistake again.

well i guess your question has been answered, but figure id add my 2 cents...
it works like this only in EV-DO areas not on 1x....
my ring through works perfectly fine when a call or text comes in, it discconects allows me to do what i want, then it automatically reconnects back to data..

Using GPRS I Can Not Recevie Calls

I activate unlimited GPRS package 5 days ago problem is I connect with GPRS Download files or browsing I can not receive calls I call to help line I send a Mail to mobile operator but all says using GPRS here on all the setting is ok.
any one using I-mate jamjam GPRS and facing this problem or not please help me I call to my mobile operator he says set these options on you phone
Go to Setting and set the priority of data option to call i can not found this setting on i-mate jasjam please help me.

please help me

bhooralshah786 said:
I activate unlimited GPRS package 5 days ago problem is I connect with GPRS Download files or browsing I can not receive calls I call to help line I send a Mail to mobile operator but all says using GPRS here on all the setting is ok.
Click to expand...
Click to collapse
This is normal. GPRS and voice calls use the same radio, so when the data connection is active, voice calls won't work. Former co-worker had this (we tested it) with a wizard. He started the data connection, I tried calling his number, and my call went immediately to the voice mail system. There are two ways to change this behavior:
1. Use 3G
2. Use a phone with dual radios
bhooralshah786 said:
any one using I-mate jamjam GPRS and facing this problem or not please help me I call to my mobile operator he says set these options on you phone
Go to Setting and set the priority of data option to call i can not found this setting on i-mate jasjam please help me.
Click to expand...
Click to collapse
I've never heard of a setting like that. It may be something that your carrier has on it's own version of the ROM, or something that is available on other phones.
I know my wife's hermes will drop the data connection when a voice calls comes in (happened a few days ago with an official HTC ROM), but I've never seen a setting that is changeable.

Try turning on Call Waiting, that sometimes works, depending on carrier.

i get the same problem.its not your phone because it happens to me when am using my n95 on edge.so i just bought a cheap ass phone n diverted all calls to that number when unavailable.at least am not missing any important calls that way..
i get the same problem to when using the tytn too..so i use the same solution

jdc said:
I know my wife's hermes will drop the data connection when a voice calls comes in (happened a few days ago with an official HTC ROM), but I've never seen a setting that is changeable.
Click to expand...
Click to collapse
I use HTC Official ROM my problem will be solved or not please provide HTC hermes Official ROM windows Mobile 6.1 link to download
other mobile operator in the country i use i receive the calls only in one operator this problem create i used this operator

dieKatze88 said:
Try turning on Call Waiting, that sometimes works, depending on carrier.
Click to expand...
Click to collapse
I check but problem is not solved.

"This is normal. GPRS and voice calls use the same radio, so when the data connection is active, voice calls won't work. "
no it's not a phone or general thing it's how modern the central one connects to is
older ones block, newer ones pause gprs while the call is on
newest can multiplex and run both at once and not just for 3g and edge

the fact that you don't get this problem on other operators could be down to two things.
1: the other operators have programmed their networks correctly to give priority to voice rather than data, and so they pause the GPRS and route the call to you.
2: the other networks give you 3G rather than GPRS. this is more likely to allow simultaneous voice and data.
Of course, as rudegar said, it depends on the infrastructure of the operator. I know of many networks in europe where the network is programmed to go straight to voicemail even on 3G/HSDPA. talk about not using the full potential of the technology....

bhooralshah786 said:
I use HTC Official ROM my problem will be solved or not please provide HTC hermes Official ROM windows Mobile 6.1 link to download
Click to expand...
Click to collapse
There isn't a official WM6.1 for the hermes. My wife's phone is running WM6.

Rudegar said:
"This is normal. GPRS and voice calls use the same radio, so when the data connection is active, voice calls won't work. "
no it's not a phone or general thing it's how modern the central one connects to is
older ones block, newer ones pause gprs while the call is on
newest can multiplex and run both at once and not just for 3g and edge
Click to expand...
Click to collapse
Ah, I wasn't aware of this. So if I understand correctly, if the radio (and stack) is modern enough, the data connection will be 'on hold' while the voice is handled, then pick up where it left off, correct? Or is that handled by the carrier, or a combination of the two?

rhedgehog said:
1: the other operators have programmed their networks correctly to give priority to voice rather than data, and so they pause the GPRS and route the call to you
Click to expand...
Click to collapse
I think this options is write in my countary total five operators i received calls on 4 operator but i not used these operators
but problem only in my operator

"Ah, I wasn't aware of this. So if I understand correctly, if the radio (and stack) is modern enough"
no the hardware in your operators central which recieve your call
it's not phone depending at all

Free Skype-to-Skype on 3 (on HD)

Hello all,
If Orange Disconnections team get back up and running this afternoon, I am going to be canceling my Orange contract and it is looking like 3 has the best SIM only plan for me.
My phone is already unlocked, de-branded vi flashing ROM's.
One thing that enhances the draw for me on 3 is the free Skype to Skype calls. I am wondering whether anyone here has tried it and got it set up correctly (Skype and the free calls via 3)
Reading through the 3 help files makes it sound impossible at the moment and a simple search on the Blackstone forum revealed no new information.
Hopefully someone here can enlighten me.

what is the difference between that and free skype to skype calls on wifi?
do they detect it's a skype call over gprs and don't charge you?
or do you have flatrate data and they don't block the ports used by skype ?

Rudegar said:
what is the difference between that and free skype to skype calls on wifi?
do they detect it's a skype call over gprs and don't charge you?
or do you have flatrate data and they don't block the ports used by skype ?
Click to expand...
Click to collapse
From the stuff I have read on the 3 website, they use the data connection over 3G/HDPSA and do not charge you for it when used with Skype calls.
They also mention that you are required to use their own Skype program, not one downloaded from the Skype website. Perhaps that helps with their system.
This is from the 3 website:
"If you put a 3 SIM card into a 3G* mobile from another network you can still make calls, send messages and access the internet, but you can't access Skype.
We’re working hard to fix this. Our aim is that over the next few months customers will be able to insert their 3 SIM card into any popular unlocked 3G mobile and automatically get the right settings for the 3 network. Plus you’ll also receive a link to download the correct version of Skype on 3 – so you can have free Skype-to-Skype minutes forever.
It is important to note that the Skype mobile client must be the version which comes directly from 3 (rather than any other source) in order to be able to get free Skype-to-Skype calls forever."
I am not sure whether this means if I would need to obtain the 3 Skype somehow and use that or some other way.
It is not a huge issue for me. The 3 SIM only deal is the best going even without the free Skype to Skype.
But... it would be nice. I am looking to see if anyone has experience of switching to 3 with a non-3 phone and using their free Skype to Skype service.

http://forum.xda-developers.com/showthread.php?t=528729
Use the search

Ikkari said:
http://forum.xda-developers.com/showthread.php?t=528729
Use the search
Click to expand...
Click to collapse
Ooohhh, I've just passed through my cancellation with Orange and will be getting my PAC in a few days.
I did use the search... but on this forum only. Trust me to miss such a recent post outside of this one (I don't scoot around too much)
Thanks!

Ikkari said:
http://forum.xda-developers.com/showthread.php?t=528729
Use the search
Click to expand...
Click to collapse
my first phone was an alcatel , the last an blackstone
what a coincidence