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So tell me, does anyone have insurance on their "rooted" Nexus one? I'm thinking of getting one for mine, but not sure if T-mobile provides it, or is it a good idea to get it from them, if ever. Coz they don't carry the device.
Any suggestions? Thanks in advance!
I have insurance on my Non-Rooted Nexus. You can get it from t-mobile. But i dont believe you can have insurance one you root the nexus one. I believe it voids the warranty. I may be wrong. Heres some info:
Is PHP (Premium Handset Protection) available for this Nexus One?
Yes, PHP is available for the Nexus One.
How much does PHP Insurance cost?
PHP Insurance is $4.79 per month with a $130 deductible.
How long do I have to add PHP to my account?
To qualify for PHP insurance you must add the insurance to your T-Mobile account within the first 14 days of purchase.
Great News! Asurion’s Premium Handset Protection offered through T-Mobile is available on the Nexus One. For $4.79 per month, customers are protected from loss, theft and damage – even screen damage or water damage. There is a $130 deductible per approved claim, much lower than the full retail of $529. Asurion will replace your Nexus One with . . . a Nexus One. As with most buzz-generating, hot new phones, inventory availability can be an occasional problem. Its not that Asurion doesn’t want to replace your Nexus One with a Nexus One, we do! Should there be a brief inventory problem, Asurion will offer a few different options to affected customers.
I have insurance on my ROOTED phone. You can have it. While it is true that rooting voids your warranty this has nothing to do with insurance. So look at it this way. I have a rooted phone and I loose it. I file a claim as loss is covered under the insurance. How on earth are they going to know it was rooted? Make sense.
The other above info is what I was told.
One thing to note. I had insurance on my G1 that was something like $6 / mo when I transfered that to my N1 it went down to the $5 /mo. This is because T-mobile would extend the warranty on the G1 since it was one of their phones. They don't do that on the N1 since it isn't theirs. That is why it is a little cheaper.
As for how it is replaced since T-mobile doesn't have the Nexus. I was told that the insurance company was getting some for replacements. Until then if you had a claim and they didn't have any you would go directly to Google and order a new one. You would be responsible for the full upfront cost of an unsubsidized phone. They then would cut you a check for the phone minus the $130 deductible. Make Sense.
Oh also a point on the 14 days to activate insurance. This is also true however. Lets say you let the 14 days laps. As long as you haven't rooted your phone (that would have voided the warranty) if it is ever replaced by the manufacturer you then have another 14 days to activate the insurance from the point in time you get the replacement. That is how I got insurance on my G1. I forgot to call back in the 14 days and then couldn't get coverage. Then my home button died, T-mobile replaced it under warranty, I then had them activate the insurance. Also if are under insurance and if you have a replacement under warranty I would be sure to call T-mobile. Since that was likely taken care of directly through Google or HTC they may not know. Of course if you had an insurance claim for say water damage that they tried to deny because the SN didn't match what you originally bought you could say "Oh, did I mention that the water damage happened when it fell off the boat in 300' or water?" I must have written that SN down wrong and what you have on record must be right.
Hope that helps....
as a point of interest, state farm charges me $30 a year for insurance on my nexus one, with ZERO deductible..
that's $2.50 a month folks...
and they don't care if it's rooted, or you used it to hold up your car when you changed your oil.
Thank you for the information I'm goin with state farm.Hahaha.
Hmmm... Called Tmobile, they said my Nexus is currently insured... I made them double and triple check it, but they were positive bout this, I guess my insurance from my G1 is automatically transferred to the N1.
I still thank you for the response guys!
i'd cancel it and get a real policy that costs half and doesn't have a deductible... but that's just me..
Red MacGregor said:
as a point of interest, state farm charges me $30 a year for insurance on my nexus one, with ZERO deductible..
that's $2.50 a month folks...
and they don't care if it's rooted, or you used it to hold up your car when you changed your oil.
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That's good to know and seems like a better way to go!
Oh you were for real? lol I thought you were just kidding, I dont have StateFarm as insurance though. They might not cover it.
Red MacGregor said:
i'd cancel it and get a real policy that costs half and doesn't have a deductible... but that's just me..
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rjhay22 said:
Oh you were for real? lol I thought you were just kidding, I dont have StateFarm as insurance though. They might not cover it.
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call whomever you're using, Farmers, whomever, they likely have a similar policy..
T-Mobile is charging a ridiculous premium for that policy
$4.79 a month is not something I miss.
uansari1 said:
$4.79 a month is not something I miss.
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sure, the difference is only $30 a year... over two years an extra $60 on the price of the phone, unless you include the deductible, and it's an extra $190.. 1/3 of the cost of the original phone..
The original poster should call T-mobile again. As I mentioned in my post that the original insurance that I had on my G1 was more expensive. They may have changed it from the insurance that is something like $7/mo to the one that is about $5 ($4.75 or whatever). I got my phone early on so it is possible they are getting better at automating these things. Everyone was still trying to figure out this new Nexus thing when I got my phone.
I have to call my insurance company anyhow so I am going to ask about phone coverage. I have USAA though not State Farm. Even if they don't offer it I wouldn't switch to State Farm. We are saving $1800 a year and have more coverage and a lower deductible on our house compared to State Farm. My parents are now switching over to USAA. He said they will save $900 a year on their 4 cars/truck.
Hello all
I have three days left to decide if I want to add insurance to my Evo. I am debating whether or not it is actually worth it.
I am not concerned with damaging the phone myself. I have had 8+ smart phones, and I haven't lost / broken / soaked any of them. The only reason I would be considering the insurance is for hardware defects. Based on experiences with my friends' Evo's, the two main things I am concerned about are
a) a future loose / malfunctioning charger port
b) blown earpiece speaker
For these two things, I am guessing that the 1-year warranty will cover them, correct? If so, how does that process work? Do I have to deal with HTC directly, or can I get all my exchanges, repairs, etc. handled at a Sprint store?
Thanks in advance.
I would just do it personally, just for piece of mind... Its not like its a crazy amount of money. You know how Sprint can get sometimes, what if your phone gets messed up and then they start giving you the run around? I would do it but to each his own, best of luck in whatever you choose to do.
oreoOozZz said:
I would just do it personally, just for piece of mind... Its not like its a crazy amount of money.
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...and thats how they reel u in. I did the insurance thing with my Touch Pro until I realized how big of a waste it was (thought it was only $50 deduct). I've never had an opportunity to use insurance and look at all those months of $7 I would have wasted. You'll be able to get NIB Evos off eBay for around $300 before too long.
Sent from my Evo...
awenthol said:
...and thats how they reel u in. I did the insurance thing with my Touch Pro until I realized how big of a waste it was (thought it was only $50 deduct). I've never had an opportunity to use insurance and look at all those months of $7 I would have wasted. You'll be able to get NIB Evos off eBay for around $300 before too long.
Sent from my Evo...
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300-100=200 / 7 = 29 months of insurance. I would go for the insurance for two years or until I'm eligible for another phone.
Why was I able to replace my g1 three times with no insurance?
Well because htc includes one year warranty. So when ever I had a defect or the phone does not turn on tmibile just makes sure no water damage and I get my replacement.
Does the evo not have the same warranty from htc?
Sent from my PC36100 using XDA App
my wife and I don't carry insurance on our evo's. its a gamble that I'm willing to take.I'm covered within the first year warantee and after that, the phone is old to me anyways...her charger port came loose and we took it to a service center and they replaced it with a new phone. They said the charger port was a known issue and sprint honored the replacement. worse case scenario,i would've went directly through htc
So as long as you don't dip your phone in the toilet or run it over with your car, no need for insurance.
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Ohhhh. And if they give me a hard time about any exchange I'll just call and make a corporate complaint.
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Thanks for your input everyone.
I think I'm going to be dropping the insurance. I think that because my bill us over $69.99/month, I am eligible for an upgrade every 12 months, which will coincide nicely with the 1 year manufacturer warranty...
I'm somewhat new to Sprint, but I've noticed that with my other phones on my plan when there is a problem they always jump to insurance over warranty.
I've had 2* Samsung Moments have their USB ports go bad. First time they used warranty, second time they wanted me to use Insurance, but got the phone support to use warranty.
Another samsung moment the screen was shutting off on its own and they said there was something wrong with the ribbon on the inside of the phone and said it was physical damage and to use insurance to replace. How can it be physical damage on the inside?????
Every time they said to use insurance was in store, over the phone they use warranty.
Does anybody here have Best Buy insurance on their phone? I have it and was wondering if it as great as i here. They tell me if the phone breaks for any reason they replace it no question.
david279 said:
Does anybody here have Best Buy insurance on their phone? I have it and was wondering if it as great as i here. They tell me if the phone breaks for any reason they replace it no question.
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Best Buy would lie to its momma to sell her black tie insurance. I bought it for a game system several years ago and found out the hard way that they do ask questions. I got it replaced but it took a few hours for my blood pressure to come back down..
nebenezer said:
Best Buy would lie to its momma to sell her black tie insurance. I bought it for a game system several years ago and found out the hard way that they do ask questions. I got it replaced but it took a few hours for my blood pressure to come back down..
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Um figured something like that.
david279 said:
Um figured something like that.
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lol, ymmv
this was almost 9 years ago. I was a much bigger jerk back then so I'm sure my demeanor was a factor in the exchange..
Most people will complain about Bestbuys phone insurance, but I prefer it. I had the Hero, got it wet, it died, and they sent it out to be repaired. After a month (yes, took forever, but I did have a loaner from bestbuy during the time) they said it couldn't be fixed. Got store credit for the cost (retail, so $599.99 + tax), to get another Hero. I just got the Evo instead. They had no problem with it, since I was buying without upgrade or anything.
If it had been sprint they would have tossed me to asurion, and I would have paid $100...and still had the Hero.
as it stands, right now any warranty issues can be handled by Sprints S&R centers with or without Sprints ESRP or TEP plans. heard through the grapevine though that come October, customers that dont have ESPR or TEP will have to go through the Manufacturer for warranty, which the Manuf. wants you to ship the phone to them, they will determine if its covered or not, then send the phone back either fixed, replaced or the way you send it to them.
I keep the insurance on it. When I got my Tour last year, there was a glitch in the system for a couple of days. I got the $7TEP for $3 on both my and my wife's phone. =)
nxtech3 said:
as it stands, right now any warranty issues can be handled by Sprints S&R centers with or without Sprints ESRP or TEP plans. heard through the grapevine though that come October, customers that dont have ESPR or TEP will have to go through the Manufacturer for warranty, which the Manuf. wants you to ship the phone to them, they will determine if its covered or not, then send the phone back either fixed, replaced or the way you send it to them.
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Warranty goes through manu, not Sprint or any agent, don't know where you heard that from.
I don't know what makes anybody think they are entitled to a "new" phone and not refurb after months of wear/tear and something happening to the phone. Nothing on this planet lasts forever and phones are not meant to last more than a year (haven't you figured that out already by the ONE YEAR MANUFACTURERS warranty?)
Just like any other insurance on the planet, anytime you make a claim you must pay a deductible, car insurance, health insurance, phone insurance, ANY insurance. If you don't pay a deductible I guarantee you, you are paying more monthly than the insurance that does have a deductible. Now, it all comes down to how much of a gamble you want to pay. $7 a month + $100/$50 deductible through Sprint which in worst case scenario (11 months) you ended up paying $177/$127 but covers lost/stolen, physical damage, water damage, etc. Or $10 a month which after 11 months is $111 but doesn't cover lost/stolen and water damage in which case, you're now screwed. Me personally? I don't use insurance, I take good care of my ****
DirtyShroomz said:
Warranty goes through manu, not Sprint or any agent, don't know where you heard that from.
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Sprint has covered any and all warrenty claims I have thrown to them at no extra cost. The shipping label says Sprint, not HTC.
We charge the manufacturer whenever we do service or replacement through warranty at our store so both of you win lol
Sent from my PC36100 using XDA App
I just picked up two new phones, an evo and an epic, and I was considering getting ERP for each phone. Should I get TEP instead since Sprint changed its repair policy and no longer honors the manufacturer's warranty?
Y do ppl keep saying they don't honor the many warranty?
Sent from my PC36100 using XDA App
Not sure what Sprint does but HTC will obviously honor the warranty. Send it to them and they'll fix it for free as long as its covered under the free one year HTC warranty.
Yeah, send it to them at your own expense, and wait 5-10 business days to get it back.
It also better be in pristine condition, or they won't cover it.
As far as getting TEP vs ERP. If you don't have TEP, it's 35 bucks in store. So based on how often you think you will be in the store for repair or replacement, you should make a decision.
clamknuckle said:
Yeah, send it to them at your own expense, and wait 5-10 business days to get it back.
It also better be in pristine condition, or they won't cover it.
As far as getting TEP vs ERP. If you don't have TEP, it's 35 bucks in store. So based on how often you think you will be in the store for repair or replacement, you should make a decision.
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Yeah, I figured sending it to HTC isn't an option--I can't wait that long. I guess I'll just roll w/ ERP and pay the $35 if I need to. Does anyone know if it's $35 per repair visit or $35 per thing repaired? For example, is it $35 if I get 2 things fixed at once or will it be $70?
sorry but about the warranty is this only with HTC or all the brands? and what is the difference TEP and ERP, I pay $7 at month, what am I paying for?
I sent mine to get repaired (broken digitizer; section of the screen didn't respond to touch) I had the hairline power button crack as well as a bunch of dings on the corners from dropping it. Guy on the phone said it might not be covered because of the hairline crack but it ultimately was. Cost $6 to fedex it to Texas, 6 days later it was on my doorstep with a replaced screen as well as a new black trim piece that had all the dings. If it isn't covered by the warranty they charge you the $35 in addition to repair costs. I only paid shipping on the way out and that was it. 6 days wasn't too bad of a wait, thought it felt like forever.
mylasthope said:
Yeah, I figured sending it to HTC isn't an option--I can't wait that long. I guess I'll just roll w/ ERP and pay the $35 if I need to. Does anyone know if it's $35 per repair visit or $35 per thing repaired? For example, is it $35 if I get 2 things fixed at once or will it be $70?
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It's $35 total. If you had 2 things it's still just $35.
DirtyShroomz said:
Y do ppl keep saying they don't honor the many warranty?
because they used to just service the phone under warranty and issue replacements from the manufacturer right at the store. now u have to go direct to the manufacturer. sprint is only dealing with ERP n TEP.
dmora01 said:
sorry but about the warranty is this only with HTC or all the brands? and what is the difference TEP and ERP, I pay $7 at month, what am I paying for?
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im not certain, but i think ERP is only for repairs. what ur paying for is Total Equipment Protection (TEP) which covers repairs and loss/theft.
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mynigman said:
DirtyShroomz said:
Y do ppl keep saying they don't honor the many warranty?
because they used to just service the phone under warranty and issue replacements from the manufacturer right at the store. now u have to go direct to the manufacturer. sprint is only dealing with ERP n TEP.
im not certain, but i think ERP is only for repairs. what ur paying for is Total Equipment Protection (TEP) which covers repairs and loss/theft.
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i work for sprint, ERP is ONLY for loss/water damage through asurion, 100 dollar deductible. ESRP is for repair only through sprint, which doesn't cover water damage or loss. each are 4 dollars, but you can get them both for 7 dollars, which is called TEP
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Jeffmon,
If I bought my evo on eBay I am still covered since I have the $7 coverage, right...
Sent from my froyo using the xda app
lllllllllllllllllllllllllllllllllllllllllll
Ive got TEP for 7 dollars....Iver replaced 2 screens and and external speaker in store for nothing. took about 30 min each time. The first screen was from water damage and the second was because I literally used my Evo as a hammer and shattered the screen. They never asked how or why or even flinched in fixing it. Sprint is by far the best customer service Ive encountered in the cell phone world. Ive only been with sprint since the Evo came out.
Hmm, my next question is, how does this affect those of who bought Evos before this policy change and can no longer enroll in TEP, since 30 days have passed?
mylasthope said:
Hmm, my next question is, how does this affect those of who bought Evos before this policy change and can no longer enroll in TEP, since 30 days have passed?
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Get buddy buddy with someone at the sprint store and they can add it to your account.
Right now, I'm getting TEP for $4/mo =).
I wouldn't worry about it - TEP really only covers you for 2 things: 1, an insurance claim - water damage, lost/stolen, physical damage, phone won't power on at all, etc. This didn't change with the new policy, so if you were OK with taking this risk before I assume you're OK with it now. and 2: Repair at the service center (pretty much anything other than what has to go to the insurance company. Sprint will still repair your phone, it's just that there's a $35 flat rate for that now (before it was free in the first year, then $119.99 after that). So you might get stuck with the $35 repair cost, or the new policy might actually save you $84.99 if your phone breaks after the warranty is up. Either way that's cheaper than the $4 / month for ESRP unless you expect your phone to break more than once every 9 months.
I had my Evo replaced from Sprint with no insurance and was not charged a dime.
Because they can't fix software issues......
Sent from my PC36100 using XDA App
rdub4nd said:
Ive got TEP for 7 dollars....Iver replaced 2 screens and and external speaker in store for nothing. took about 30 min each time. The first screen was from water damage and the second was because I literally used my Evo as a hammer and shattered the screen. They never asked how or why or even flinched in fixing it. Sprint is by far the best customer service Ive encountered in the cell phone world. Ive only been with sprint since the Evo came out.
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T-mobile is the best...
I call them and told them my g1 won't turn on,and I tried different battery. They mailed me a replacement and I sent the bad one back no cost to me
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So i'm finally returning my EVO to best buy today. I've had the broken screen around the edges and hear stuff moving around in there.
I've been dealing with it for almost 6 months and decided instead of flashing the new kingdom port, I'll just return it and wait for the ROM to finalize.
So the question I have is:
When I called BB this morning about the warranty they said I have 2 options.
I could get my phone repaired and it could take up to 30 days before I see it back (I will be dying on the inside!) or I could get a "Like new" refurbished one in 4 business days.
Anyone have any experience with either of the two with them?
Should be fine with a refurbished, i wouldn't wait 30 days without an Evo, even if they paid me
NewZJ said:
Should be fine with a refurbished, i wouldn't wait 30 days without an Evo, even if they paid me
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I know this is going to be hell for me
My fear is with previous refurb experience there will be other flaws when I get it.....
my experience with refurbs, has been good.
IMO, a refurb is probably better then new since its been repaired, and inspected for functionality, rather then being boxed up coming off an assembly line.
Chuki82 said:
my experience with refurbs, has been good.
IMO, a refurb is probably better then new since its been repaired, and inspected for functionality, rather then being boxed up coming off an assembly line.
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While very true, cosmetically they're usually not up there.
well i returned it. they gave me the transform as a loaner. I opted for the replacement instead of the repair. This is going to be a long week. How I will miss her!
They have recently changed their service method:
1) get repaired wait the FULL 30 days! (old method)
2) Rapid Exchange: get refurb in less than 2 weeks (usually takes a few days)
You still have no lemon coverage. After 3 valid repairs/refurbs, if you still have an issue with your phone, then you get credit towards a new phone with similar specs. If you wants something more expensive (from evo to epic) then you pay the diff. You also have to pay for another svc plan as your old one gets fulfilled.
1. Get insurance on your next phone through Sprint... they've REPLACED not repaired my evo at least ten times and iI haven't had to pay even a cent.
2. My experience with returns has been bad, notably the last two I've had one of them had a broken vibrate motor... it wouldn't vibrate until I hit the phone and the other had a burn in mark on the screen due to the previous owner overclocking.
My opinion, find out if you can skip those 30 days and turn then into 4 business days... make sure you get a new phon
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Yeah the Best Buy insurance may *seem* better, but it's actually not.
I tell customers all the time that come from Best Buy, Sprint TEP is actually the better deal. 1. It's cheaper 2. We have faster turn around times. If we repair a device, it takes about an hour to do so. If we exchange a device, it's overnighted. It'll arrive the very next day (save for weekends) if ordered before 3:30pm.
If you have the Sprint TEP, there's no charge for a repair or exchange. If you don't, it's $35 to cover the costs that are normally paid by TEP. If something happens to the device within 30 days, you just have to bring it back in and won't be charged the $35 again, which is also time for you to add TEP.
Sunsparc said:
Yeah the Best Buy insurance may *seem* better, but it's actually not.
I tell customers all the time that come from Best Buy, Sprint TEP is actually the better deal. 1. It's cheaper 2. We have faster turn around times. If we repair a device, it takes about an hour to do so. If we exchange a device, it's overnighted. It'll arrive the very next day (save for weekends) if ordered before 3:30pm.
If you have the Sprint TEP, there's no charge for a repair or exchange. If you don't, it's $35 to cover the costs that are normally paid by TEP. If something happens to the device within 30 days, you just have to bring it back in and won't be charged the $35 again, which is also time for you to add TEP.
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You forgot: TEP covers theft/loss.
Sunsparc said:
Yeah the Best Buy insurance may *seem* better, but it's actually not.
I tell customers all the time that come from Best Buy, Sprint TEP is actually the better deal. 1. It's cheaper 2. We have faster turn around times. If we repair a device, it takes about an hour to do so. If we exchange a device, it's overnighted. It'll arrive the very next day (save for weekends) if ordered before 3:30pm.
If you have the Sprint TEP, there's no charge for a repair or exchange. If you don't, it's $35 to cover the costs that are normally paid by TEP. If something happens to the device within 30 days, you just have to bring it back in and won't be charged the $35 again, which is also time for you to add TEP.
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what about the $125 deductible for smart phones? or is that gone all together?
Since there is no deductible with BB, that is what sold me. Sprint charged me $125 to replace my piece of crap Centro, Sent me 6 refurbs, all broken in some way.
Been Burned a bunch so thats what also sold me.
dcmasta said:
what about the $125 deductible for smart phones? or is that gone all together?
Since there is no deductible with BB, that is what sold me. Sprint charged me $125 to replace my piece of crap Centro, Sent me 6 refurbs, all broken in some way.
Been Burned a bunch so thats what also sold me.
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Sprint charges 100
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I recently wet my evo, (dropped in the toilet), took it to bb and they gave me a loaner phone while it was sent for repairs...9 days later they tell me the phone was trashed and gave me a new one... Sold me because I was told sprint charges a deductible.
jj972 said:
I recently wet my evo, (dropped in the toilet), took it to bb and they gave me a loaner phone while it was sent for repairs...9 days later they tell me the phone was trashed and gave me a new one... Sold me because I was told sprint charges a deductible.
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That's rare
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http://www.androidcentral.com/sprin...vices-come-june-16-could-be-day-lte-goes-live
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The way I read it it looked like it was just increased if you got an lte device. I was half sleep so I could be wrong
Sent from my Not Yet Rooted but still Epic SPH-D700 using Tapatalk 2
Bummin, but as I have already had 5 phones replaced under the TEP, I still have come out FAR ahead. Twice I had to pay the $100, (1 stolen, I broken) The 3 other phone replaced for free under TEP had bad USB ports.
That said, I will probably be dropping the TEP on my two older phones (Moment & EVO), as they can now be replaced cheaply, but the Epics still cost enough to replace to be worth it, IMO.
I wouldn't be surprised if it becomes $11 across the board for any smart phone. Kinda like they did with the $10 "premium data fee" which was originally for only charged for Wimax 4G phones.
Sent from my CM9 infused Epic.
R3537L1F3 said:
The way I read it it looked like it was just increased if you got an lte device. I was half sleep so I could be wrong
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No, you're right. It doesn't seem to state an increase for any device other than a LTE device.
DCRocks said:
Bummin, but as I have already had 5 phones replaced under the TEP, I still have come out FAR ahead. Twice I had to pay the $100, (1 stolen, I broken) The 3 other phone replaced for free under TEP had bad USB ports.
That said, I will probably be dropping the TEP on my two older phones (Moment & EVO), as they can now be replaced cheaply, but the Epics still cost enough to replace to be worth it, IMO.
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bad USB ports is a regular warranty issue, you don't need TEP for that.
SpicyBurrito said:
No, you're right. It doesn't seem to state an increase for any device other than a LTE device.
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Woot! I am right!
Sent from my Not Yet Rooted but still Epic SPH-D700 using Tapatalk 2
It does say any NEW device over $549.99...Not any new LTE device.
faceless said:
bad USB ports is a regular warranty issue, you don't need TEP for that.
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Yep. I don't bother with overpriced TEP. If the thing is defective, that's what the warranty is for. Used handsets on Craigslist and staggered upgrades on my three lines is my "insurance policy" if something happens beyond that.
$11 a month is ridiculous for a device that you only paid 200-300 bucks for. You are essentially paying for the thing more than twice over the length of your contract. Then throw in the deductible on top of it, jeez.
This is for new upcoming devices. ATT deductible is $200 for The Note yet $50 for the Pantech Burst. It will become phone dependent.
Sent from my PantechP4100 using xda premium
CapsLockKey said:
Yep. I don't bother with overpriced TEP. If the thing is defective, that's what the warranty is for. Used handsets on Craigslist and staggered upgrades on my three lines is my "insurance policy" if something happens beyond that.
$11 a month is ridiculous for a device that you only paid 200-300 bucks for. You are essentially paying for the thing more than twice over the length of your contract. Then throw in the deductible on top of it, jeez.
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When the Epic was released people paid $200. That doesn't mean that's the price of the phone. Retail was $549.99 at that time. Add in taxes it's close to $600. Even $11 over 22-24 months is only 242-264 dollars. Even if you factor in having lost or damaged the phone in a way that warrants the deductable, your still under the retail cost. Sprint doesn't care what phones are going for on Craigslist. That's personal seller value of used phones. If you didn't take the TEP, had a problem that isn't covered under your manufacturer warrantly, or had the phone lost or stolen, and came into a store to buy a replacement new in box, you'd be paying retail. Roughly twice what you'd pay with the TEP and a deductable.
Sprint isn't screwing anyone. They just don't have the best deal around if your able to find a working replacement cheap on CL or Ebay, which isn't always a gaurantee, but can be the norm.
Sprint TEP is still a great value for flagship devices. Anything new is gonna hold it's retail value for awhile. Once that value starts to drop though, there are other options, that may or may not be cheaper in the long run, but may also turn out less reliable.
I for one don't wanna chance personal sales for anything considered a high end device if I need a replacement for my main phone. I'd rather have a professionally refurbished device so I'm gauranteed the quality of the product I'm getting, as if the replacement has an issue through TEP they will immediately replace it again, as long as the issue is legit.
Sent from my SPH-D700 using Tapatalk 2
faceless said:
bad USB ports is a regular warranty issue, you don't need TEP for that.
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warranty is 1 year and since most of us keep our phones for 2 we still need tep
---------- Post added at 06:55 PM ---------- Previous post was at 06:53 PM ----------
Vizzo said:
When the Epic was released people paid $200. That doesn't mean that's the price of the phone. Retail was $549.99 at that time. Add in taxes it's close to $600. Even $11 over 22-24 months is only 242-264 dollars. Even if you factor in having lost or damaged the phone in a way that warrants the deductable, your still under the retail cost.
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lol they build it in to the service fee.
trust me you are paying for the phone
even w/ no TEP
Vizzo said:
When the Epic was released people paid $200.
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$249.99 actually. Same as the EVO
Sent from my SPH-D700 using xda premium
Insurance on electronics is pure profit for retailers. If you figure what you pay over a ten year span on extended warranties you'd have enough money to replace the phone with money to boot. If you want tep go for it but it's a sucker bet.
Sent from my SPH-D700 using xda premium
xjayman said:
Insurance on electronics is pure profit for retailers. If you figure what you pay over a ten year span on extended warranties you'd have enough money to replace the phone with money to boot. If you want tep go for it but it's a sucker bet.
Sent from my SPH-D700 using xda premium
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Who has an extended warranty on a phone for 10 years??? lol
Coycaine said:
Who has an extended warranty on a phone for 10 years??? lol
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You do if you plan on having a cell with tep for the next ten years.lol
Sent from my SPH-D700 using xda premium
xjayman said:
You do if you plan on having a cell with tep for the next ten years.lol
Sent from my SPH-D700 using xda premium
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You're confusing an extended warranty and TEP. A warranty doesn't cover loss, theft, or user damage.
Coycaine said:
You're confusing an extended warranty and TEP. A warranty doesn't cover loss, theft, or user damage.
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Generalizing...if you skip extended warrantee and tep you're money ahead and can replace the items with money saved. It's comfortable to have but it's the #1 money maker for them.
Sent from my SPH-D700 using xda premium
SQUARETRADE
I personally bought a 2-yr accidental warranty when I purchased my Epic. I think it was ~$90.
Sure, I can't walk into a store and have a phone on my way out, but I'm saving some serious $$. My local sprint store has been good about giving me loaners when I've had to send my phone into Sammy.
xjayman said:
if you skip extended warrantee and tep you're money ahead and can replace the items with money saved.
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Its not even close for me.
3 phones had to be replaced, and was done for free
2 phones replaced via TEP w/ $100 deductible
To replace those phones out of pocket instead of TEP would have been 4 x $150 for the moments and over $400+ for the Epic, for total of $1000
The phones broke when they were still rather expensive to replace, so, no TEP would have cost me over $1000 (and that is for second hand craig's list or ebay devices, not even factory refurbs) in the last 3 years
With TEP, I paid out $200 + (2 x $8 x 36) or = $576 for a total of $776, a $224 dollar savings plus the benefit of TEP, and the benefit of 4 new phones
Totally worth it, IMO.
If your phones is a cheap model, less than $200 without subsidy, then no, TEP, is a waste, but when your phone is $500-$700 to replace, TEP is a must have extra.