Any reports of intact warranty after unlock? - Xperia Arc General

I was just looking at the bootloader unlocking website, and was wondering, it says it MAY void your warranty. I'm on T Mobile and still debating whether Id rather get the Arc (having tested one for a while and liking it a lot) or another phone.
Just wondering if there are any reports of faulty Arcs being sent back with an unlocked bootloader?
Cheers

Related

Coming up on 1 year -- time to unlock the bootloader!

For those of us who ordered the Nexus One on the day it was released (January 5, 2010), we're coming up on one year, which is the period of the original warranty (see http://static.googleusercontent.com...e.com/en/us/googlephone/nexusone-warranty.pdf).
So, if you haven't unlocked your bootloader yet because you didn't want to void the warranty, you may as well do it on January 5th, because your warranty expires then anyway
LOL @ waiting a year to unlock your phone that is specifically distinguished by being unlocked.
Hey, my phone's bootloader is still unlocked you know.
HTC replaced my N1 under warranty, even though I unlocked the bootloader the day I got it. Why wait 1 year to unlock the phone's true potential?
inneyeseakay said:
HTC replaced my N1 under warranty, even though I unlocked the bootloader the day I got it. Why wait 1 year to unlock the phone's true potential?
Click to expand...
Click to collapse
My bootloader is locked and I have access to the full potential of my phone...just 10 minutes longer; the time needed to input the adb commands
I'm not willing to unlock my bootloader since my warranty is for a year (bought mine in september this year) and it's covered by my carrier, not by HTC...they will totally refuse any phone that has been unlocked, but won't care if it has been rooted or so (they are too noob to notice anyways )
Time sure does fly when your having fun on XDA. Still able to do everything I need with it locked
I bought mine in May and originally unlocked the bootloader... I highly recommend NOT doing so.
For one, its pointless. You can root and install custom bootloaders/kernels/roms without unlocking the bootloader
Second, you can't go back.
Third, you'll have a huge ugly unlock icon on every boot-up.
Fourth, you can't go back.
Fifth, you'll have a huge ugly unlock icon on every boot-up.
Nuff said.
I did a warranty swap for mine and luckily got a replacement that I am keeping locked (bad headset jack btw).
There is no reason to go back, and the unlock icon looks fine. What a bunch if stupid ass excuses that make zero sense.
Actually I'm not keen on the padlock, and do get tempted to lock mine back up every so often. Functionality wins though.
Mine was shipped January 7th, so the end of my primary warranty is imminent too. And I got two warranty swaps out of it, too.
It turns out I have an extra year of coverage though - yay MBNA Platinum Plus card! But I will have to figure out what is the routine for making use of this coverage. I suspect that device swaps will be out of the question; I'd probably have to send it in for repair and then submit the bill to the insurer.
Another potential snag - I think that in the fine print, to invoke my extended warranty it has to be something that would have been covered under the original warranty. So if I were to unlock the bootloader, and the insurer were to ask HTC, they might get an answer that the original warranty didn't cover my situation.
Mine was unlocked on launch day the moment I got it
The unlock icon is far from ugly, it's a nerd badge of honor.
player911 said:
Third, you'll have a huge ugly unlock icon on every boot-up.
Click to expand...
Click to collapse
Wear it with pride!
Never unlocked it, and I never will. No reason for that.
YoMarK said:
Never unlocked it, and I never will. No reason for that.
Click to expand...
Click to collapse
Flashing unreleased versions of Android was a huge plus for me!
mortzz said:
Mine was unlocked on launch day the moment I got it
The unlock icon is far from ugly, it's a nerd badge of honor.
Click to expand...
Click to collapse
+1 to that guy!
mortzz said:
Flashing unreleased versions of Android was a huge plus for me!
Click to expand...
Click to collapse
Oh, if your bootloader isnt Unlocked, cant you flash unreleased versions of android, ie upcoming gingerbread?
If i unlocked mine now, would i have to wipe and reflash my current Rom?
I unlocked mine few days after buying mine in February. I just sent mine in a few weeks ago for dust under screen and got a replacement.
They won't reject the phones because they are unlocked. They will however, I believe; reject them if they are still rooted after you send them off to HTC repair center.
I do agree with not unlocking the phone since we have the one click root method.
Can anyone give me 5 reasons why unlocking the bootloader should be done? I rooted my phone and can do pretty much everything I think that is needed.
I'm interested to know what else is being missed out on (I'm not being sarcastic, I'm honestly interested!)
The most valid reason: safer flashing of the radio.
Sistum Id said:
They won't reject the phones because they are unlocked. They will however, I believe; reject them if they are still rooted after you send them off to HTC repair center.
Click to expand...
Click to collapse
Nope, I sent mine to HTC Repair Center with CM6.1 on it. They sent me a fresh replacement, no additional charges for unlocked bootloader/3rd party ROM/misc scratches/etc...

Xperia play warranty not good

Hi guys,
My xperia play became faulty with it mic a week ago and I sent it back to Sony under warranty
Sony states that it has a two year warranty which I thought was great but not so for me because it was unlocked to all networks they refused to fix the device yes I say refused to fix the phone I could not believe it after an argument over the phone with them regarding this as it was bought unlocked from an Internet retailer they said to me due to this it was not covered anyway under the international warranty if it is an unlocked device so buyers be aware of this.
I had never had any problems with samsung,apple or asus for phone repairs before and I did not expect Sony to shaft me. So I have invested in a phone that can't be repaired due to not purchasing from then direct.
I will never buy only again all products as I have now a phone which I had to pay for the return this is not good after sales at all.
I did like the handset but now I have ordered anew galaxy nexus where I do get a 110% after sales backup so stuff Sony.
Has anyone else had bad reports from sony like me please put your views down below as I have now just a gaming device for 400 notes he he.
Thanks
How did you manage to get ripped off 400 dollars?
urm when has xperia play ever come with 2 year warranty?
Also how was it "damaged"? Did you drop it in water or breach any of the other rules that are not covered by warranty?
subcu1ture said:
urm when has xperia play ever come with 2 year warranty?
Also how was it "damaged"? Did you drop it in water or breach any of the other rules that are not covered by warranty?
Click to expand...
Click to collapse
IN the EU is mandatory to have two years of warranty.
Sony states in bold lettering on their bootloader unlock page that unlocking the phone will void the warranty.
jimmyvau said:
Sony states in bold lettering on their bootloader unlock page that unlocking the phone will void the warranty.
Click to expand...
Click to collapse
The OP isn't referring to an unlocked bootloader. He is referring to carrier unlocked which means it has generic firmware without the carrier specific bloatware and able to be programmed with different apns for different carriers with their SIM card.
Hi again guys
Yes the phone was carrier unlocked i bought it when it was first released to the UK in April
I think it's a firmware issue not hardware so I will try to fix it by reflashing with a custom firmware and kernel at least I can still play my android games on the device.
Thanks
Sony states in bold lettering on their bootloader unlock page that unlocking the phone will void the warranty.
Click to expand...
Click to collapse
Right.
But this is only for Software issus and not hardware issus !
My apologies. I misread the original post
Sent from my R800x using XDA App

Sim Unlocking

Hi,
I bought the Galaxy Note 4 on Friday from EE UK. The phone is locked to their network but I would like to use it on other networks too.
They require you to be on the phone for atleast 6 months and then you can unlock it from them.
I would like to unlock it without waiting that long.
I have been to a store and asked a rep there if I unlock the phone via an unlock code, would my manufacturer's warranty and EE insurance being void and they said no it wouldn't be void as long as it isn't via root.
I just want to be sure. If I buy an unlock code online and enter it into the phone, would the network know? If so, then do they really check when claiming for insurance (if phone is lost, stolen or damaged) or do Samsung check when warranty repairing?
Thank you
The network will not know that you have unlocked the phone unless it goes in for a warranty repair.
Even then they might not notice the sim lock status.
I've heard of knox tripped devices getting a warranty repair (from my note 3 days).
Have you actually found a place that provide unlock codes for the Note 4?
marcyspark said:
The network will not know that you have unlocked the phone unless it goes in for a warranty repair.
Even then they might not notice the sim lock status.
I've heard of knox tripped devices getting a warranty repair (from my note 3 days).
Have you actually found a place that provide unlock codes for the Note 4?
Click to expand...
Click to collapse
This wouldn't trip KNOX as it's just a code you enter and you aren't rooting or romming the device?
Yes, there are only a very few that seem to unlock the Note 4, probably because it's just released.
same ere m8 bought it from ee want to use it on o2 is there a way to get it unlocked
I asked on the ee forum and a guy there said that they don't check so I think that I'm going to just buy a code from online.
PS. Don't take it to a shop to unlock it as they'll root it and this will void your warranty for definite.
LimitedStreak said:
I asked on the ee forum and a guy there said that they don't check so I think that I'm going to just buy a code from online.
PS. Don't take it to a shop to unlock it as they'll root it and this will void your warranty for definite.
Click to expand...
Click to collapse
let me know pal where u unlock or get code from still waiting for mine to arrive
There's an all on the play store called 'Unlock Note 4', it will unlock by your imei. It gets an unlock code then send it to your email. I think I'll use that
I might ring again or pay another visit to be store to be sure
Why don't you try to ring in too?
I'll let you know what happens when I go to the shop.

Unlocked Bootloader Voided Warrenty

I was pretty sure that unlocking the bootloader would NOT void the warrenty. I was however wrong. A few weeks ago I sent in my Nexus 6P for repair since it could not make or recivie phones calls since the day I bought it.
Today I got it back with a note saying the Warranty is now void because of the unlocked bootloader. Not only that they put my IMEI for blacklisting from all Huawei repair centers.
I thought it was well known that you would be safe if you unlocked your bootloader?
They also stated that unlocking the bootloader corrupts and tampers with the mainboard and as a result the device is beyond repair.
Who in the world do I contact about this? This is a huge issue people need to know about.
I was under the impression that nearly everyone LOCKS their bootloader before sending it in for repair.
I guess it's not possible in every situation, and I guess Huawei says no dice if it is unlocked. (I cant tell if this was sent to Google or Huawei, but assume Huawei)
Pretty crappy
Soulfly3 said:
I was under the impression that nearly everyone LOCKS their bootloader before sending it in for repair.
I guess it's not possible in every situation, and I guess Huawei says no dice if it is unlocked. (I cant tell if this was sent to Google or Huawei, but assume Huawei)
Pretty crappy
Click to expand...
Click to collapse
Yes normally I would have relocked it but I had forgot. Sent to Huawei as Google doesn't do repairs. Still the option to unlock the bootloader is built INTO the phone! It's there as option on every stock Nexus 6P.
It's as dumb as saying launching the stock SMS app voids your warranty.
EDIT: So I've called 4 Huawei reps and 2 of them didn't know if unlocking the bootloader voided the warranty and 2 thought unlocking the bootloader was rooting the device.
On the website is a very very vague warrenty.
Improper testing, operation, maintenance, installation, or any alteration or modification of Product;
Click to expand...
Click to collapse
This could be anything. Changing the brightness settings modifies the device to display a lower or higher brightness. Where does it start and stop since unlocking the bootloader is available as a stock option with no external tools needed.
Nexus always void warranty. We all know it. Then why did you send the phone without relocking the bootloader. You made it now you suffer. I feel sorry for you.
Sent from my Nexus 6P using Tapatalk
PieOfJustice said:
Yes normally I would have relocked it but I had forgot. Sent to Huawei as Google doesn't do repairs. Still the option to unlock the bootloader is built INTO the phone! It's there as option on every stock Nexus 6P.
It's as dumb as saying launching the stock SMS app voids your warranty.
EDIT: So I've called 4 Huawei reps and 2 of them didn't know if unlocking the bootloader voided the warranty and 2 thought unlocking the bootloader was rooting the device.
On the website is a very very vague warrenty.
This could be anything. Changing the brightness settings modifies the device to display a lower or higher brightness. Where does it start and stop since unlocking the bootloader is available as a stock option with no external tools needed.
Click to expand...
Click to collapse
It's nothing at all like saying launching the stock sms app voids your warranty. That's a terrible analogy. Launching the stock sms app doesn't allow you to alter the normal operation of device and flash different partitions with custom software (which may damage the device). And no, the information on their site could not mean anything. It says improper, changing the brightness would very obviously not be improper modification. It's very clear what they mean.
Anyway, it looks as though the issue here is with Huawei, as Google have no issues with the bootloader being unlocked. You really should have locked it before sending it back anyway though, that's standard procedure.
sam razzy said:
Nexus always void warranty. We all know it. Then why did you send the phone without relocking the bootloader. You made it now you suffer. I feel sorry for you.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Nexus always voids warranty? No.
Heisenberg said:
It's nothing at all like saying launching the stock sms app voids your warranty. That's a terrible analogy. Launching the stock sms app doesn't allow you to alter the normal operation of device and flash different partitions with custom software (which may damage the device). And no, the information on their site could not mean anything. It says improper, changing the brightness would very obviously not be improper modification. It's very clear what they mean.
Anyway, it looks as though the issue here is with Huawei, as Google have no issues with the bootloader being unlocked. You really should have locked it before sending it back anyway though, that's standard procedure.
Nexus always voids warranty? No.
Click to expand...
Click to collapse
I accept that. Well I guess I'm stuck then. Lesson to everyone that sending in a device with the bootloader switch in the developer options switched to ON will void your warranty. Stupid mistake but still a stupid reason for rejecting to repair a device that has a manufacturing defect. Always turn that puppy to off.
EDIT: Just wanted to point out that the switch in Dev options is reboot and reset surviving.
That sucks. I remember when my Nexus 7 just straight up died one day and I had to send it in for repair. Since it died and was unusable, I was unable to re-lock the bootloader. When I called support, I told them that "no, I had not rooted or tampered with the device". It all worked out and I got a new one. In your case, you definitely should have locked that bootloader...but really, that's pretty effed up for them to deny warranty on what sounds like a hardware issue. That said, why did you unlock and mod your device that didn't EVER work?
Unless you bought your phone from Huawei directly your warranty is not with them. If you bought from Google Play Store just sort out a return with them - my experience is that they don't ask too many questions. Lock your bootloader this time! If elsewhere (Amazon, Carphone Warehouse, Best Buy) then speak to them.
That sucks OP. Did you try a factory reset to fix your call issue? maybe if you can fix it you wont need to send it in for repairs.
That's messed. Just had my phone battery replaced under warranty from an authorized huawei repair center. My carrier sent it out for me, bootloader was unlocked and had custom recovery flashed. Didn't phase them, they just reflashed stock image replaced battery and sent it back to me, no issues. In fact, the bootloader setting came back set to unlockable by default! Can't believe you were treated this way, I'm truly sorry for you. Also, heads up, I work at best buy (the phone department) and I can guarantee you Best Buy does not handle the warranty claims for these devices, or smartphones we sell. Go to carrier or call manufacturer. (Canadian Best Buy policy)
Sent from my Nexus 6P using Tapatalk
If you are in the US that violates the Magnuson-Moss Warranty Act.
In the US, "THEY" must prove that what you did caused the issue before they can void the warranty.
OP - Are you in the US?
Well a "good news everyone" update.
While the NA Huawei team treated me like garbage over the issue I contacted my Cell Provider and they just sent me a brand spanking new phone on the condition I send mine to them. Very surprised this happened. Thought I was up **** creek.
Turns out they are going to send it back to Huawei themselves and get a refund. :good:
tech_head said:
If you are in the US that violates the Magnuson-Moss Warranty Act.
In the US, "THEY" must prove that what you did caused the issue before they can void the warranty.
OP - Are you in the US?
Click to expand...
Click to collapse
Almost. Canada. They use FutureTel over here.
jeebuspwnz said:
That sucks. I remember when my Nexus 7 just straight up died one day and I had to send it in for repair. Since it died and was unusable, I was unable to re-lock the bootloader. When I called support, I told them that "no, I had not rooted or tampered with the device". It all worked out and I got a new one. In your case, you definitely should have locked that bootloader...but really, that's pretty effed up for them to deny warranty on what sounds like a hardware issue. That said, why did you unlock and mod your device that didn't EVER work?
Click to expand...
Click to collapse
Couldn't wait. Flash junkie.
squall458 said:
That sucks OP. Did you try a factory reset to fix your call issue? maybe if you can fix it you wont need to send it in for repairs.
Click to expand...
Click to collapse
I tried everything. Even attempted every single factory image too. Sending it in is a last resort.

[WARNING] MZP hard bricked, repaired and bootloader locked forever

I wanna share my sad story with you.
10 days ago by my huge mistake I've flashed Oreo SOAK zips over 7.1.1 software (with February security patch, 26.118-22-2-17)... As a result of this my phone got hard bricked (not even able to boot into bootloader).
I've sent my Moto Z Play to warranty. Authorized Polish Moto Service Center (CTDI) replaced its motherboard for free (was this hard brick that HARD that Service Center did not notice my bootloader was previously unlocked? This is more than interesting actually, but nevermind).
Today I've got my phone back and I was happy with it only for first few moments: MOTO SERCICE CENTER HAS BLOCKED ABILITY TO UNLOCK BOOTLOADER ON PHONE!
I was more than angry...
I did many phone calls to Service Center, Motorola Poland, Motorola UK, Motorola US and they escalated my case in their organizations but as two polish Moto Consultants told me that this is how their procedures in such cases look like, so bootloader in my Moto Z Play has to be forever blocked.
Anyway, I'm still waiting for a response from Moto Global/Moto US. Hope they'll keep being pro-consumer, not pro-internal-procedures being sticked to weird policy rules.
I will post more informations here once I get it.
PS. If my post here saves even 1 device from hard bricking, I AM HAPPY. Be careful, guys.
Nice heads-up.
You should be happy you got your device repaired for free.
My advice would be to sell the phone and get a new one, they're quite cheap right now.
Sent from my XT1635-02 using Tapatalk
razorsbk said:
Nice heads-up.
You should be happy you got your device repaired for free.
My advice would be to sell the phone and get a new one, they're quite cheap right now.
Sent from my XT1635-02 using Tapatalk
Click to expand...
Click to collapse
I will sell it for sure once it's 100% sure my bootloader can not be unlocked.
Unfortunately... There is no Moto Z Play on any market here in Poland anymore. Only Moto Z2 Play.
Well I bought mine from Amazon Germany and I live in South East Europe. That shouldn't be a problem with you being so close to Amazon countries. Last time it was selling for 230 euros new.
Sent from my XT1635-02 using Tapatalk
So you voided the warranty, got a warranty replacement anyway, and now you're upset because they've prevented you from voiding the warranty again?
There's simply NO chance that you're not a millenial
Anyway, thank you for the warning. I've been wanting Oreo myself, but my Z is my primary phone so I can't risk borking it.
MrPib said:
So you voided the warranty, got a warranty replacement anyway, and now you're upset because they've prevented you from voiding the warranty again?
There's simply NO chance that you're not a millenial
Anyway, thank you for the warning. I've been wanting Oreo myself, but my Z is my primary phone so I can't risk borking it.
Click to expand...
Click to collapse
Well, phone with a blocked bootloader has the same value as hard bricked phone for me. Sounds stupid, but Android modding is my one of main hobbies since ~2010, so I simply does not feel comfortable using device with locked bootloader.
razorsbk said:
Well I bought mine from Amazon Germany and I live in South East Europe. That shouldn't be a problem with you being so close to Amazon countries. Last time it was selling for 230 euros new.
Sent from my XT1635-02 using Tapatalk
Click to expand...
Click to collapse
There are no new cheap MZP on amazon and ebay (both uk and germany). The cheapest new MZP is still more expensive than cheapest new Moto Z2 Play with JBL Soundmod. Choice is simple...
I completely understand, Raf. Just kidding around. Used to love flashing different ROMs when I had the time for such things.
(First one was XDAndroid on an HTC Touch Pro 2!)
I've had good luck with swappa.com in the US, and I see they have an EU marketplace.
Hope you score an unlocked one soon.
Lucky Guy
I recently had my device invalidated in software update in February, I sent the motorola and they did not cover the warranty, I do not know how much it will be for them to repair, since a new card and the value of a new phone, I'm waiting for it You were lucky they changed you.
I have the same problem and exactly the same answer of motorola.
Two devices (i think those are refurbished), and both with the "unlock data unavailable" message from bootloader.
Maybe sim unlocking can fix the data of bootloader and give a valid unlock code... i read that subsidy lock and partition that contain info about unlocking bootloader are related
GuzXT said:
I have the same problem and exactly the same answer of motorola.
Two devices (i think those are refurbished), and both with the "unlock data unavailable" message from bootloader.
Maybe sim unlocking can fix the data of bootloader and give a valid unlock code... i read that subsidy lock and partition that contain info about unlocking bootloader are related
Click to expand...
Click to collapse
But my case is kinda different. I get bootloader data for unlocking but Motorola unlock bootloader page does not recognize it.
I described my case here: https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/Bootloader-Unlock-Problems/m-p/4035328#M8429
rafikowy said:
But my case is kinda different. I get bootloader data for unlocking but Motorola unlock bootloader page does not recognize it.
I described my case here: https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/Bootloader-Unlock-Problems/m-p/4035328#M8429
Click to expand...
Click to collapse
Well, now i think that moto is blocked any software modifications in refurbished devices... Another difference is the cid number, these are cid0 while a new device, in my case, are cid50
They only said that my device need technical service, but don't support that modifications, so...
My story has a happy ending: Motorola has provided me a new unlock code for my bootloader. Big thumb up for you, Moto!
I was in a very similar situation; I bricked my device another way, but I pestered Motorola UK enough into giving me a refund for the phone. I've had enough of phones as large as the MZP, and I've now got an Honor 9.

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