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AT&T Smartphone Data Usage Alert for X10

This morning I got text from AT&T that they moved me from my $15 unlimited data plan to $25 2GB smartphone dataplan . Did this happen to anyone? I am wondering is this has got anything to do with X10 coming to AT&T soon? My wife has Nokia N97 and she didn't get the message (touch wood).
Damn, it sucks to pay them $25 when you pay full price for your phone. I am going to call them and at least try to grandfather me to $30 unlimited plan instead of this 2MB plan as it should help when I grab a Huawei S7 Android Tablet or similar device.

are you sure it's 2MB instead of 2GB? that could be used up in no time.

kitsVA said:
This morning I got text from AT&T that they moved me from my $15 unlimited data plan to $25 2MB smartphone dataplan . Did this happen to anyone? I am wondering is this has got anything to do with X10 coming to AT&T soon? My wife has Nokia N97 and she didn't get the message (touch wood).
Damn, it sucks to pay them $25 when you pay full price for your phone. I am going to call them and at least try to grandfather me to $30 unlimited plan instead of this 2MB plan as it should help when I grab a Huawei S7 Android Tablet or similar device.
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Click to collapse
lol I wasn't aware of a 2MB plan..what can you do with that? send 3 emails a month?

Can you let me know if you're able to grandfather your $30 plan? I just got billed the 2gb plan too.
Sent from my X10a using XDA App

I also got the text this morning. Sucks. I purposefully bought the x10 in may because I had heard the nexus one was recognized by att and required the smartphone plan. Going to put my sim back in the old nokia n95 and try to switch it back to the 10 family data plan. The only reason I buy unlocked phones is because of the cheaper data plan. If I was going to pay for the full smartphone plan, I would just get a subsidized phone from them for cheap. The smartphone plan is 2gb btw, not 2mb. From my usage, 2gb would be plenty, do you guys actually use more than 2gb a month?
Sent from my X10a using XDA App

This sucks... anyone have any success with contacting AT&T to switch back?

I just finished talking to AT&T. I switched my SIM card to my old W810i and told them I didnt have a smartphone. They are trying to switch me back to my original $15 Unlimited Data for Non-Smartphone plan. Looks like i'm going to have to buy another phone...
Any ideas? Switch back to X1 or X2? :/

i have theyre 30 dollar plan, which is unlimited text and data and i didnt get the text today

I got the same text this morning. Planning to call in later today to try to be grandfathered into the unlimited plan, then I fully intend to soak up a lot of data. It's complete bs that we need to pay for the extremely overpriced data plan when we didn't receive any subsidy from them. I don't care what they spew out about them doing us a fair by giving us enough data so we don't get overcharged. It's the same internet we've been receiving from them and it's been that way for years.
Sent from my X10a using Tapatalk

Lol guys you pay 25$ for 2 gb ?
In my country i pay 25$ for 6 gb lol
Lucky me
sent from my x10i that is banging for a 2.1 upgrade. ...

k0sun7eash3d said:
I got the same text this morning. Planning to call in later today to try to be grandfathered into the unlimited plan, then I fully intend to soak up a lot of data. It's complete bs that we need to pay for the extremely overpriced data plan when we didn't receive any subsidy from them. I don't care what they spew out about them doing us a fair by giving us enough data so we don't get overcharged. It's the same internet we've been receiving from them and it's been that way for years.
Sent from my X10a using Tapatalk
Click to expand...
Click to collapse
When you call them can you also ask them whether they detected you by IMEI or your total usage, because I am also using the x10a on AT&T but has no data plan and have yet to receive the text message. Thanks

when I went to asia I paid $1.50 for 2gb
I received the text for the smartphone data plan today too. I guess the rumors of the x10 going to at&t are true. What's a good data counter app for the x10/android besides the at&t one? I want a widget of some sort.
I may be getting rid of my x10 now. I've always wanted to try an n900 or even e72 and may end up doing so. Was going to get an ipod touch in september for media anyway. Not sure what to do. No point in buying unlocked for me if I can't use medianet (even though technically we are supposed to use the data plan anyway), even though I also buy unlocked just so I can switch phones often. When they finally remove medianet for good, then I'll get sucked in to their data capped plans. Until then, the war continues.

I used to work for att as a csr so ill throw in my two cents.
Whether they can match your imei to a specific model is unimportant. The system has a way of flagging people using smartphones. From what I understand you get flagged when your phone tries to access the data network with an incorrect or non existant feature. So if you have no data plan don't access ur data through the network and you won't get flagged. If u have one of the non smartphone data plans u are gonna get flagged sooner or later.
PS if u get the text saying u have been put on a data plan call them and tell them u were only trying your friends phone. Get a non smartphone imei ready and they should be able to remove it.
Hope this helps

Guys why all the grumbling over $30, I'm with vodafone in the UK and my mobile price plan is for calls and data. I pay £30 GBP which is about $40-45 USD, for that I get 600 minutes of calls, 500 sms & 1gb of data. Yes 1gb and that's only a recent change because smartphones becoming so popular, when I started my contact in April I only got 500mb and went over that the first two months.
Do you guys get calls included in your plans? Not sure how it works in the US & Canada?
I wish I could get 2gb for $30 which is about £20 GBP but that's dependent on included call time.
Posted from my X10i using XDA App & Swype

blackwindexe said:
when I went to asia I paid $1.50 for 2gb
I received the text for the smartphone data plan today too. I guess the rumors of the x10 going to at&t are true. What's a good data counter app for the x10/android besides the at&t one? I want a widget of some sort.
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Click to collapse
I use " data counter widget " its free from the market, have nice stat too.
sent from my x10i that is banging for a 2.1 upgrade. ...

tangsta35 said:
Can you let me know if you're able to grandfather your $30 plan? I just got billed the 2gb plan too.
Sent from my X10a using XDA App
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Oops about the 2MB plan. Talked to AT&T CSR and they won't let me grandfather to $30 plan as I was on $15 unlimited dumb phone plan. So, I am sC*W#*@*. Hope I don't exceep 2GB. Started to enable WiFi and also checked the notify option for WiFi Networks.
I because of the crazy data use by iPhone users AT&T is making everyone suffer with these stupid limited data plans as I now need to monitor my use.

sutekidane said:
When you call them can you also ask them whether they detected you by IMEI or your total usage, because I am also using the x10a on AT&T but has no data plan and have yet to receive the text message. Thanks
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Click to collapse
I was told I was detected by my data usage. So, I am wondering even if I go back to something like W995a, I still would probably chewing in lot of data but these days I got too depended on Google maps to check out restaurant reviews, etc. I was told the $15 unlimited data plan will exist if I ever get another dumb phone.

In canada we pay 30$ for 1gb. I would gladly pay that for 2gb.

I just got off the phone with at&t ccr, and after a lot of persistence, it seems at&t is really getting the x10, or at least something from sony that fed them am imei list.
Also I have some good news.
After opening a ticket and talking to two separate reps (one from the regular customer care and one from the business dept), both seem to believe that an elevated team will be able to change my plan to the smartphone unlimited data.
To those who tried and were unsuccessful, I would try again. Having the right rep really means a lot in these kinds of situations.
Sent from my X10a using Tapatalk

forzanerazzurri said:
In canada we pay 30$ for 1gb. I would gladly pay that for 2gb.
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Click to collapse
I am in Canada and pay $35 for unlimited (5 GB soft cap). That's with Wind Mobile.

G2 and Tmobile $10 data plan

Does anyone know if this combo would work?
I read around the web and the Vibrant worked.
Does anyone have the web2go plan or even tzone?

Didn't for me, they made me switch to the android data at 30 per month...
Sent from my T-Mobile G2 using XDA App

They definitely made me upgrade. However, I've seen reports of people getting away with the lower plan. Something about certain sellers, I think. If you haven't done some searching, do so.

papeshfoo said:
Didn't for me, they made me switch to the android data at 30 per month...
Sent from my T-Mobile G2 using XDA App
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Call retentions and ask for the "Preferred Android Data Plan." Unlimited data for $20/month. Fairly easy to get.

papeshfoo said:
Didn't for me, they made me switch to the android data at 30 per month...
Sent from my T-Mobile G2 using XDA App
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Damn, that sucks. Just got the G2, so I was hoping this would work.
Oh and apparently the Vibrant didnt worked after all. Only for a few hours at most

Worked for about 3 days... then was forced to upgrade to 24.99 plan.

Its either upgrade to $30 monthly or have a existing g1 $24.99 plan.
Sent from my T-Mobile G2 using XDA App

ultma75 said:
Its either upgrade to $30 monthly or have a existing g1 $24.99 plan.
Sent from my T-Mobile G2 using XDA App
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No it is not. Why doesn't anyone listen to me...
Call retentions and ask for the "Preferred Android Data Plan." Unlimited data for $20/month. It is not hard to get.

KShatzkes said:
No it is not. Why doesn't anyone listen to me...
Call retentions and ask for the "Preferred Android Data Plan." Unlimited data for $20/month. It is not hard to get.
Click to expand...
Click to collapse
I wonder if I can get mine changed and save $5 lol
Sent from a Visionary temp rooted G2

yes, call retentions as mentioned above and they should give it to you.. it helps if you've been with tmo for a while.. i have it for $20 and they had no problems giving it to me

KShatzkes said:
No it is not. Why doesn't anyone listen to me...
Call retentions and ask for the "Preferred Android Data Plan." Unlimited data for $20/month. It is not hard to get.
Click to expand...
Click to collapse
Ive been with tmobile for quite a while now, but never had a data plan.
Do you think Id be able to get this "Preferred Android Data Plan?"
Id figured you'd have to have at least a data plan at some point in time before.

WHATS THE PROS AND CONS OF THIS...
Sent from my HTC HD2 FROYO DARKSTONE using XDA App

potentdro said:
Ive been with tmobile for quite a while now, but never had a data plan.
Do you think Id be able to get this "Preferred Android Data Plan?"
Id figured you'd have to have at least a data plan at some point in time before.
Click to expand...
Click to collapse
No prior data plan required, this is my first data plan too
Sent from my T-Mobile G2 using XDA App

My first data plan and spoke to the "loyalty" department. Have mine unlimited for $20, but then again been a T-Mobile customer when they were still called Voicestream. Also read somewhere that T-Mobile is starting a new data plan for smartphones where its $10 for 200mb of bandwidth if you don't use that much data.

you guys DO know that the EVEN MORE PLUS plan for $59.99 is cheaper than pretty much everything combined.....
\you get 500 with N/w + Unlimited Text + Unlimited 3G Data, with mobile to mobil..... and NO Contract

^^ yea thats true, however if you are still under contract they will charge you the ETF before you can change plans

funkadesi said:
you guys DO know that the EVEN MORE PLUS plan for $59.99 is cheaper than pretty much everything combined.....
\you get 500 with N/w + Unlimited Text + Unlimited 3G Data, with mobile to mobil..... and NO Contract
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Click to collapse
Yes, but on the Even More Plus, you are not under contract and pay FULL price for your phone.
If you are still under contract you will pay the Early Termination Fee.
Why throw in something that's only relevant to 1 or 2 people? Most of us are under contract.

KShatzkes said:
Call retentions and ask for the "Preferred Android Data Plan." Unlimited data for $20/month. Fairly easy to get.
Click to expand...
Click to collapse
Weird story about this, I've had internet with tmobile for 3-4 years and I still have my 20 dollar plan pricing. Since it was already on our plan my wife also got an android phone and was also able to get the 20 a month plan. Saves alot once you get more then one phone with that pricing @@

rwbarnes67 said:
Yes, but on the Even More Plus, you are not under contract and pay FULL price for your phone.
If you are still under contract you will pay the Early Termination Fee.
Why throw in something that's only relevant to 1 or 2 people? Most of us are under contract.
Click to expand...
Click to collapse
If you've been with T-Mobile long enough, i'd say like 2+ years... you can ask them to put you on the Even More plus plans..... they ARE getting rid of these plans as it turns out they are not as profitable as they thought they would be.
I personally think thats the best deal around $60 for all that is unbeatable.
Also, if you have a good credit you put the G2 on Interest-free installments.... I paid $250 down and the rest $250 will be added as $25/month on the my bill each month until I finish out the remaining balance.

potentdro said:
Ive been with tmobile for quite a while now, but never had a data plan.
Do you think Id be able to get this "Preferred Android Data Plan?"
Id figured you'd have to have at least a data plan at some point in time before.
Click to expand...
Click to collapse
Honestly, it doesn't take much to get T-Mobile to lower down your prices. You just have to call retentions and make them budge.
I have two friends that JUST switched to T-Mobile from Verizon about two weeks ago. They got the Even More 750 minutes Family Talk and Text Plan for $79.99, and to one of the lines added a $30 Unlimited Android Data Plan and to the other line a $10 Unlimited Feature Phone Data Plan. So in total, their bill came out $120/month.
What I told them to do the very next day is call T-Mobile retentions and tell them that Verizon came calling back with an offer that they couldn't refuse, and since they were in the 14-day trial period, they could leave T-Mobile without having to pay any contract cancellation fee. T-Mobile is not about to let someone walk away. That is just not good business. So they made a counter offer that they couldn't refuse that looked like this:
Even More 750 minutes Family Talk Plan for $59.99/month
Unlimited Text Messaging for $15/month
Preferred Android Unlimited Data Plan for $20/month
Preferred Feature Phone Unlimited Data Plan for $5/month
10% Off Entire Phone Bill every Month through University Affiliation
2 Months Free of Data Charges
That comes out to $90/month, not even including those two free months of data charges. That's a ridiculously good price if you ask me. So next time you call T-Mobile, push them a little. They'll cave eventually.

ATT unlimited data

Just a little update. ATT is now letting iphone owners who switch there data plan from the unlimited plan switch back to it. Even though I got the streak I told them that im still using my iphone and bam, they gave me my unlimited data plan back. Oh and they did ask for the imei and ipcid number.
Sent from my Dell Streak using XDA App

must be nice! i had the htc fuze with unlimited and got the streak and was forced into the 2 gig plan by best buy and i called att to try to get it back and it looked hopefull but after 4 days they left a message on my cell saying no way because the streak was more of a smart phone than the windows mobile fuze was. i wish i could get mine back

You can go only to Smartphone to Smartphone to keep Unlimited.
Sent from my Dell Streak
AT&T DJ_Steve STREAKDROID v1.6.1
*****Superuser Rooted******

I got a micro sim adapter an just took my sim out of my iphone and put it in my streak and it's been working ever since
Sent from my Dell Streak using XDA App

peterson65 said:
must be nice! i had the htc fuze with unlimited and got the streak and was forced into the 2 gig plan by best buy and i called att to try to get it back and it looked hopefull but after 4 days they left a message on my cell saying no way because the streak was more of a smart phone than the windows mobile fuze was. i wish i could get mine back
Click to expand...
Click to collapse
.....>.> I hope this is not the case still...I have the unlimited data and I'm not letting it go...my streak broke the other day and I have to buy a new one on contract this time...

dzerveviktory said:
.....>.> I hope this is not the case still...I have the unlimited data and I'm not letting it go...my streak broke the other day and I have to buy a new one on contract this time...
Click to expand...
Click to collapse
I have a streak and had the iPhone 4 with unlimited plan. When I purchased the streak I kept my unlimited plan. No questions asked.
Sent from the Iphone Killer

When I got my streak from best buy they made me change to a 2gb plan and I just called and said I didn't realize they did that and that I use my streak more then I did my iphone and the lady put it right back on for me no questions asked
Sent from my Dell Streak using XDA App

Before I got my streak I asked the employee helping me if I could keep my unlimited data and he said it was no problem to keep it...he said they keep it for most people...but that may not be consistent across all best buy locations.

The reason I bought the streak off contract, full price was because when I got the tilt 2 when it came out, they still had the unlimited data. Using wi-fi, I can stay on the old contract, and retain the unlimited data, unlimited messaging.
I'm sure eventually, the death star will change that.

peterson65 said:
must be nice! i had the htc fuze with unlimited and got the streak and was forced into the 2 gig plan by best buy and i called att to try to get it back and it looked hopefull but after 4 days they left a message on my cell saying no way because the streak was more of a smart phone than the windows mobile fuze was. i wish i could get mine back
Click to expand...
Click to collapse
p51d007 said:
The reason I bought the streak off contract, full price was because when I got the tilt 2 when it came out, they still had the unlimited data. Using wi-fi, I can stay on the old contract, and retain the unlimited data, unlimited messaging.
I'm sure eventually, the death star will change that.
Click to expand...
Click to collapse
I had the Tilt 2 also when I bought my Streak in December. I didn't know I was switched to the 2Gb plan until I looked at my account online. Best Buy claimed that AT&T makes them switch your plan, but when I went down the street to the AT&T store, they said they were wrong. I was told the Best Buy rep had the option to click the unlimited plan box, but didn't. AT&T sent an email message to corporate, and I was back on unlimited by the end of the day.
peterson65 , go to the store and tell them you want unlimited back. If they do it for even one person, they have to do it for everyone.

brianlp said:
I had the Tilt 2 also when I bought my Streak in December. I didn't know I was switched to the 2Gb plan until I looked at my account online. Best Buy claimed that AT&T makes them switch your plan, but when I went down the street to the AT&T store, they said they were wrong. I was told the Best Buy rep had the option to click the unlimited plan box, but didn't. AT&T sent an email message to corporate, and I was back on unlimited by the end of the day.
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Click to collapse
good deal, thanks for the info!

iphone 2g rental services. unlmt data

I have in my hands a iphone 2g that i guarantee will work for unlimited data.
Rental services work like this.
A writen contract with address name phone number and valid verified paypal account.
A rental fee of 20. Plus shipping costs(depending on how fast you want it to your place)
I might have to go for the 2-3 due to a couplle people wanting this" asap"
The person currently in possetion of the phone may have to mail it to next client
Phone will be nicely handled no mater how much you hate apple. The screen has dead pixels ill post picture tomorrow and its condition. So this being said you break it you buy (parts) for my phone. So be nice to it like if it were your Atrix or otherwise.
Pm if your interested. Ill include my Cellphone here if you want to call this order in. 5037020306 no spam. Ill eat your face with a rusty muffler.

kinda odd.... but i can see this ending badly either way you look at it.

elementaldragon said:
kinda odd.... but i can see this ending badly either way you look at it.
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Click to collapse
this thread will not last.

Aslong as kids don't steal I wont have to invoice for a replacement. its simple and done often. But if it makes any difference other forums of the pc Overclocking type have buy/sell/trade what's the difference between rent/temporary selling?

20 dollars for how long? iphone 2g as in edge speeds?

neotekz said:
20 dollars for how long? iphone 2g as in edge speeds?
Click to expand...
Click to collapse
point is to unlock unlimited data plan for 30 bucks a month on your phone, not to downgrade to edge

neotekz said:
20 dollars for how long? iphone 2g as in edge speeds?
Click to expand...
Click to collapse
It's a rental to activate your SIM card for the unlimited data plan. You're simply renting the 2G iPhone to get the unlimited data plan.
I see where you're coming from OP, but if you don't have a high down payment, you may not see your phone again.

Ciloteille said:
Aslong as kids don't steal I wont have to invoice for a replacement. its simple and done often. But if it makes any difference other forums of the pc Overclocking type have buy/sell/trade what's the difference between rent/temporary selling?
Click to expand...
Click to collapse
..... and i thought the difference between buy/sell/trade and rent/temporary sell were pretty clear cut.
Buy: purchase item from seller to take ownership
Sell: sell item to interested buyer to make money
Trade: exchange goods you don't need for something you do need
and
Rent: loan to interested party with the promise of it being returned
Temporary sell: ...... rent?
I don't think i've ever seen a hardware rental topic in a PC hardware forum. I know people sometimes will send the hardware to you before you pay just so you can make sure you're not gonna get screwed over, with the expectancy of being paid if satisfied. It's happened to me. Bought a GTX 570 off of someone from Guru3D. So far paid for half of it, and will be paying the second half this week. Wouldn't exactly call that a "rental" though.

You don't need to rent to do it, I didnt even have iphone 2g and I got unlimited data with modification of original idea by thinking out of the box
Sent from my MB860 using XDA Premium App

do that many people not have unlimited data that there is a need for this? I know I have unlimited for my phone. When I got the atrix they tried to put me on the pay for data plan but all I did was ask to be grandfathered in from my old unlimited data plan and they carried it over to the atrix.

rboone18 said:
You don't need to rent to do it, I didnt even have iphone 2g and I got unlimited data with modification of original idea by thinking out of the box
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
Care to explain how you did it?
BTW - I pm'd you, I'm down for the rental. I desperately need to get my Inspire on an unlimited plan.

I found a iPhone 2g imie on internet, example is eBay, I called customer care told them I wanted to use it and asked for correct data plan for it then I had a retailer change it back to atrix with unlimited data but I forget to have them put imie back on and only got 3g unlimited til I had them correct imie then they switch it to 4g unlimited. I get no BS like u get from customer care about not wanting you to keep it
Sent from my MB860 using XDA Premium App

aszrael1266 said:
do that many people not have unlimited data that there is a need for this? I know I have unlimited for my phone. When I got the atrix they tried to put me on the pay for data plan but all I did was ask to be grandfathered in from my old unlimited data plan and they carried it over to the atrix.
Click to expand...
Click to collapse
this is sad that people have to go through this to get unlimited data.. to switch to my atrix my phones on hold and at&t had to submit and inquiry to that department to switch the phone back to unlimited. so when i get my atrix im gonna have to be prorated for my 2gb data plan for 48-72 hours before I get my unlimited back o.o FAIL.

rboone18 said:
I found a iPhone 2g imie on internet, example is eBay, I called customer care told them I wanted to use it and asked for correct data plan for it then I had a retailer change it back to atrix with unlimited data but I forget to have them put imie back on and only got 3g unlimited til I had them correct imie then they switch it to 4g unlimited. I get no BS like u get from customer care about not wanting you to keep it
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
Hmmm I might try this. How much was the iPhone 2G imei on eBay and did customer care give you any other options for the data plan, meaning is there no way they can deny you from the unlimited plan?
Sent from my Desire HD using XDA App

There is only one iPhone 2g data plan which is unlimited, didn't pay for imie just borrowed it, tried to buy one but prices kept climbing on iPhone 2g
Sent from my MB860 using XDA Premium App

Unlimited Data

Anyone else running into the data plan change problem? I have a Grandfathered Unlimited data plan, however when ordering the new phone I was forced to select a plan most similar to the one I have due to LTE 4G. Well it did say Premier Personal Unlimited Data so I selected it. I called twice and talked to AT&T reps before fully checking out online for the pre-order. I just now actually activated the phone and the rep said he did not have the clearance to put me back on the Unlimited plan so I would have to wait up to 10 days, though he said it usually only takes a couple days. He opened a case and wrote notes. The case supposedly will be escalated to the next tier of support to get my Unlimited back. For now I got stuck on 3GB. Anyone else run into this?

My understanding is if you wanna keep unlimited then you wouldn't be able to access the LTE side.
Sent from my Transformer Prime TF201 using Tapatalk 2

Not true at all. You can get lte unlimited. I have it. But they will cap you 5gb I think. I do have lte where I live so I would know. Granted I buy my phones outright so I don't deal with plans and all that bs. I know best buy can keep your current plan and pretty sure att.com does it to. If you were forced I would have canceled the order personally. Call att. If you did already select a new plan it can not be undone.
Sent from my SAMSUNG-SGH-I337

shoman94 said:
My understanding is if you wanna keep unlimited then you wouldn't be able to access the LTE side.
Sent from my Transformer Prime TF201 using Tapatalk 2
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Click to collapse
Ya when I got my SGS3 I kept my unlimited data. It was nice since it raised from Unlimited Data plans to where I am throttled at 5Gb rather than the 3Gb for my SGS2. Plus when I got throttled for the 5Gb I just had to change my APN to the huspa+ APN and get another 3Gb unthrottled. I am sure it will be the same here.
OP and future people what I have ALWAYS done is while I am at Walmart/Radio Shack and upgrading my phone I would call ATT during it to MAKE SURE my data plan wasn't changed in the first place. So far it has always worked for me this way.
Sent from my SAMSUNG-SGH-I747 using xda premium

So my AT&T plan is a good fit for me right now. I have DataPro 2GB (25$) and 1000 texts (10$). I get my Galaxy S4 in the mail and I go to activate it using some AT&T automated system online. When I do that my old phone deactivates and my new phone activates as expected. I give it some time to complete on the back end but after several hours I can make calls but I still can't text or use data.
I stop by AT&T on the way home and ask about what might have happened, they tell me that I have no data plan, and I have no texting plan. I explain the earlier events and that I was using this very data/text plan on my old phone earlier today. They tell me they can't do anything and suggest I call support. I go home and call support.
"Customer service" says no-can-do but offers me a 3GB plan for 30$ and unlimited text for 20$. This is 15$ more a month (obvious bull**** is obvious). I explain that this is unacceptable. When I chose to upgrade my phone I also chose (using their online pre-ordering form) to keep my existing rate plan. It explain that it even lists the two items on the new contract (which I had to dig around on their site to even find).
Finally after a lot of "customer service" bull**** where they fake empathy and try to just make you go away, I get transferred to the guys who get **** done...
Within two minutes the problem was fixed. Took me three hours wading through salesmen and customer service tards.
If there is some LTE limitation I'll upgrade to the 3GB plan, but as of right now it looks completely normal.

highaltitude said:
Anyone else running into the data plan change problem? I have a Grandfathered Unlimited data plan, however when ordering the new phone I was forced to select a plan most similar to the one I have due to LTE 4G. Well it did say Premier Personal Unlimited Data so I selected it. I called twice and talked to AT&T reps before fully checking out online for the pre-order. I just now actually activated the phone and the rep said he did not have the clearance to put me back on the Unlimited plan so I would have to wait up to 10 days, though he said it usually only takes a couple days. He opened a case and wrote notes. The case supposedly will be escalated to the next tier of support to get my Unlimited back. For now I got stuck on 3GB. Anyone else run into this?
Click to expand...
Click to collapse
don't worry I m sure u will get it back in few days... that happened a lot to my customer..

kofpk said:
don't worry I m sure u will get it back in few days... that happened a lot to my customer..
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When I ordered the phone I clicked "keep current plan." When I set up the phone they took away the unlimited data. I just had to call and ask for it back.

This is my THIRD LTE device on the grandfathered unlimited data plan, it's not going anywhere as long as I keep paying for it! If someone "forces" you to choose, whether it is in store or online, then you need to find an alternative, and that usually means finding someone who knows what they're doing and not their first day out of training....

Just checked today, I am back on Unlimited Data! Woo hoo!
Sent from my GT-I9300 using xda premium

The best buy system was trying to do the same for me. I had her call and verify I was keeping my unlimited data and I was. Somehow that dummy removed our family text in the process though. So I went to my buddy at att to fix that and verify my data didn't change and it said LTE unlimited data...
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

Yeah they cannot force you off.... if you selected keep same plan and they changed it they need to fix it. At&t is trying really hard to get people off the unlimited data plan....I tell all the peeps I help to NEVER take it off (unless they really want to).... and that every time they speak with an att rep. to expect them to try and get them off of it..
Sent from my Nexus 7 using xda app-developers app

I got my S4 yesterday at the local AT&T store and today when I went to check my account online I saw that as of next June 15 I will be moved from the unlimited data plan to the unlimited LTE plan. This happened with no intervention from me at all.
sblevine

sblevine said:
I got my S4 yesterday at the local AT&T store and today when I went to check my account online I saw that as of next June 15 I will be moved from the unlimited data plan to the unlimited LTE plan. This happened with no intervention from me at all.
sblevine
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Yeah just coded different in their system.... They have to change it but still the same. Plan is like gold!! Lol
Sent from my Nexus 7 using xda app-developers app

got my phone today from bestbuy 199+tax got it around to $260 :3 anyway
i was on unlimited on my SGS2 got the SGS4 said it automatically changed it to unlimted LTE. checked my account and this is what it shows
LTE Smartphone Unlimited Personal Add-On
all my other services where kept and no change in monthly payments.

How bad is the data speed throttling on LTE? I know ATT is bad for throttling unlimited data but just wondering what the speeds drop down to on LTE these days.

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