Related
yesterday i had the problem lots of HD2 owner faced it, my device worked fine, but when i had to soft reset it, it always freezes on the white screen, and never starts up, every many times of taking the battery out, and start again, it finally started up.
i tried to soft reset it again and faced the same problem
i tried to flash the ROM again, but after many tries, i finally got it to flash, but the thing is that the problem wasn't solved, and the unit kept freezing in the start up, but once it started up it worked perfectly until the next soft reset.
but then i tried cooling the device against an AC, and the surprise was that the unis was able to start normally, every time with no problems when it was cooled
any one faced such problem with the device? i will try it again today at noon, when the temperatures are high.
I tried it again now, when the Battery temperature was 38.5, the devise did not start, when i cooled it down, it did start, and when it started the battery temperature was 35.5
can some one with the same issue confirm?
Yes I am having the same problem!
My fone did the same again last night and I'm going to try reflash it today - else the POS is going back to the shop! Not happy!
did you try cooling it down? flashing the ROM did not help me at all
Can this be a Battery problem? that the battery can not provide the required current when it's heated?
ok, i did these two experiments
1- i heated the battery alone on a air heater to almost 45 degree
and cooled the phone, but the phone did boot up normally
2- i heated the phone on the heater and cooled the battery, the phone didn't bootup
so the problem is defiantly with the phone not the battery :-(
khaeid said:
did you try cooling it down? flashing the ROM did not help me at all
Click to expand...
Click to collapse
Yes, onlywhen the phone was cool to the touch again did it boot correctly. However last night it did the same but would not reboot after leaving it for a while. I tried to do a hard reset but the phone hung on the HTC boot screen and would not go further.
This morning the OS booted but was totally corrupt - it looked like booting in to windows 98!! no graphics, no HTC Sense, no usual colour scheme and a whole whole of corrupt file messages. This happened each time I hard reset - and the USB port also failed to recognise any device. I think it's safe to say it is practically bircked and thus, Ireturned it to O2 today to sort out and give me a new handset! I think it is a hardware issue. Infact, I'll put biscuits on it being that vs software.
it is definitely a hardware issue, but the thing is, these are the first few days of summer in my country, the days when the weather is getting really hot, and i guess this is the first summer HD2 will experience, since it was released in the Autumn, so my guess is more and more units will get this issue as the weather get hotter in other countries
Hi guys.
Weird issue you are facing!.. Mine gets very hot on hard use.. today I tried a soft reset while it was hot and it started normally.
When did you bought your HD2?
Crudeoil said:
Hi guys.
Weird issue you are facing!.. Mine gets very hot on hard use.. today I tried a soft reset while it was hot and it started normally.
When did you bought your HD2?
Click to expand...
Click to collapse
i got it like 4 months ago, but i am sure now that there is a hardware issue
had a same problem...
my solution was screawing the middle battery pin under cover...
the hd2 have must have Temperature senzor...
the hd2 have 3 pins under battery cover, 1 = +, 3 = -, and the middle pins is the 2 = ?
i think the middle or the pin nr. 2, is same as ACPI in desktop or notebook, Advanced Configuration and Power Interface,
Operating System-directed configuration and Power Management,
so if your middle pin is screawed, the powermanagement tell to device stop boot!!
or if the pin dont make a contact with battery - the powermanagement canot corectly detect the Temperature and the hd2 owerheat, then randomly restart...
its only my teory, my middle pins was screawed, im take it to the right position and my device worked well... but i want more and more and i broke the middle pin
after that the hd2 boot, and worked but when i want to do restart dont want to boot...
now my hd2 is in service center... so for all i want to say:
warrnig!!! dont youse the power or angry when u want to screaw the pin back
its only my teory, im not the electro technic...
sorry for my english, but i think everybody understand what i want to say
i know sucj hardware issues are unfixable, i am wondering should i get me a new HD2 or another phone
I got mine on contract in March - 1.48 ROM. but also had the issues in 1.66 prior to sending back.
Just awaiting for it to be returned - I'll report back to let you know if sending it away has fixed the issue. I'll be a mite miffed if they just flash the ROM and send it back lol!
had the same issue: overheating / reset loop / stuck on white screen
contacted HTC, sent for repair, received with new mainboard,
now works flawlessly
khaeid said:
i know sucj hardware issues are unfixable, i am wondering should i get me a new HD2 or another phone
Click to expand...
Click to collapse
u can always try i-Phone 4
how hot is summer in Syria btw?
I had the same problem with mine on an UK O2 network. They took it back and flashed it. Sadly that didn't solve the problem. So I sent it back again and they replaced it with a newer model. This seems to have fixed it. Sadly looks like the early ones were crapy and had the same fault.
However mine still gets ruddy hot when connected to the anything in the car.
Bad job HTC :-(
Hi all,
Actually, there is CPU's overheating problem, not battery's. ALLMOST same problem you'll have if you'll remove cooler from your PC's CPU
My LEO shuts down at 38 deg. and cannot start again without cooling. Definitely, it's a price for 1 GHz processor - it should have less power demand or good cooling system.
Hi had the same problem mine also used to reboot on it's own when connected on pc and overheated. Going to contact HTC repair and send it back. I was wondering though is it ok if i send it back with a cooked rom and 2.10 radio or will they not change it cause i've switched that on my own? Any ideas pls?
chapple said:
I had the same problem with mine on an UK O2 network. They took it back and flashed it. Sadly that didn't solve the problem. So I sent it back again and they replaced it with a newer model. This seems to have fixed it. Sadly looks like the early ones were crapy and had the same fault.
However mine still gets ruddy hot when connected to the anything in the car.
Bad job HTC :-(
Click to expand...
Click to collapse
Early model as in what date.month.year?
Regarding getting ruddy hot when connected to the anything in the car, it's the connector, IMHO.
I have problems too. My God, today is the first and really hotest day of the year in Germany.When I will back in Spain at 40 degrees celsius there my hd2 will be a bomb!!
My device is a German o2 hd2...
Hello HTC users
I am very new to HTC so i need your help please
I have purchased my HTC HDT (T-Mobile) from usa about a week ago.
When i finally got it and tried to turn it on it wouldnt get passed the "Stick together" loading Logo. I have removed the battery and let it recharge until the light went green. once i started browsing the phone it just went off and got stuck at the loading page again.
any advice would be most appreciated
Thank You
bubbles1212 said:
Hello HTC users
I am very new to HTC so i need your help please
I have purchased my HTC HDT (T-Mobile) from usa about a week ago.
When i finally got it and tried to turn it on it wouldnt get passed the "Stick together" loading Logo. I have removed the battery and let it recharge until the light went green. once i started browsing the phone it just went off and got stuck at the loading page again.
any advice would be most appreciated
Thank You
Click to expand...
Click to collapse
Hello, and welcome to XDA.
Just to clarify you have an HD2 correct? If so, have you installed anything....an application or modification or anything to customize or personalize?
i bought this phone off ebay suppose to be new
bubbles1212 said:
i bought this phone off ebay suppose to be new
Click to expand...
Click to collapse
Try this first, hold both volume keys, and the red power button, then reset the phone, if that doesn't work, then your phone is dead, sorry
Keyword there, "SUPPOSED" to be new, many times, people break their phones with a program that wasn't meant for it, and they put it on eBay. You get those kinds of people on there. Sounds like you need to file a claim on PP if you still can, file a complaint, because you just bought a broken phone.
Only way to make sure it is "NEW" is to buy a BNIB one, buying a new or used one is a hit or miss if the guy before you messed it up or not.
check the battery connection pins and make sure none of them are bent. There's 5 of them, and they should all be even in a row, like this: ll l ll
I have done the hard reset and the soft reset.
If i do get inside the phone it would work for 20 30 min and then goes off
to re open it i have to take the batt out for at least 5 min and then retry again.
I have contacted the seller and he said to give it to the lab and he will refund me on whatever it costs.
sigh
Before you take it to a lab, check those battery pins. Make sure they are straight. Easy. Next, try it without the micro SD card in it. See if it works. If it does then it's a crappy micro SD card. If it still freezes, do a hard reset. After a hard reset if it still freezes Then get a replacement. Did it look like it was in a sealed box? Even if it was, the seller needs to take it back unless it had a no returns mention on the auction.
Its a faulty unit. Had the exact same thing happen to me with my launch model. T-Mobile replaced it for me free of charge. In your case contact pp as you just got screwed
Sent from my HTC HD2 using XDA App
the problem its the sd card boot ur phone w/o sd card and it will boot as it is lol save all the data of the sd card and reformat it. it happened to me...
Are u able to solve this problem...
I am also facing the same problem.... I tried even installing custom ROM etc... still the same.
It start if i disconnect the battery for 10 min and try again.... But it can crash any time..
i would suggest returning it asap if possible.
I had this problem happen towards what has to be the end of the life of my hd2. It would freeze there until you took the battery out and hoped it booted.
Later mine wouldn't boot and all and is now basically a 600 dollar vibrator since all it does is vibrate till the battery dies.
I've had my phone for about 6 months. It was working fine, but lately it's been acting really strange. It freezes on boot and get stuck on the "Stick together" screen.
I've tried a HR, Update and it still persists.
I've wanted to flash a custom rom, but the phone also freezes on the boot loader so i can't even get the flash to follow through.
The one time i got the tmobile's latest flash update to work. It rebooted the phone and then the problem was still there. With it getting stuck on the "Stick together" screen.
A few times when i tried booting the phone, the phone vibrated 7 times and then turned off.
I've looked around the forum and searched for quite some time but haven't found anything. (It's a pretty big forum so i may have missed it). I will continue to keep looking but if anything has a fix or can help me please do.
Thanks!
(Glad to finally be part of this community)
-Raymon
Sounds silly but try these two things.
1. There are some pins on the battery that can be easily bent. Inspect them to make sure they're ok. There are usually other symptoms with this though, such as it won't take a charge or won't start at all, just thought I'd mention it.
2. Try it without the SD card in.
Hey, thanks for the reply!
The phone charges fine with the usb cable. It's at full charge right now actually.
I took out the sim card and sd card when i did the HR and before i put those back in, the phone still froze on boot.
Really not sure what's going on, I'm going to try flashing it again when i get home. But last time i tried, it got stuck at 0% and then my phone froze, was scared it was going to brick, but i don't think it did.
Any other insight would be great, i really hope to resolve this issue.
If any other information is needed, please don't hesitate to ask. I can provide as much as possible to get to a conclusion.
Thanks,
-Raymon.
I got the same problem -- freezes and 7 vibrations before it. I made formatting with mtty (task 29 and task2a), it didn't help.
Anybody knows about 7 vibrations signal? Is there leodiag like blackdiag for HD?
That 7 vibrations HAS to mean something...but i'll be damned if I know what. People in both Leo sections keep saying that their phones vibrate 7 times then shut off, and I don't know what that really means....some investigation is in order!
Just got done talking to t-mobile, my replacement is on it's way, still very weird.
Would love to know the solution to this.
Please tell me can I replace my faulty HD2 from T-Mobile? I bought it in Frys without contract and used it with another provider. I never had a T-Mobile contract.
KOCTA said:
Please tell me can I replace my faulty HD2 from T-Mobile? I bought it in Frys without contract and used it with another provider. I never had a T-Mobile contract.
Click to expand...
Click to collapse
same here, bought the phone on Ebay and i live in Albania.
i have the 7 vibrations and then i have to take off the battery , leave the phone cool down so i can use it again for the next 10-20 minutes and then back to the vibrations
I have the same problem, mostly when i used GPS application, the phone reboot then vibrate one on th esplash screen then 7 times and freeze, the solution for this is to remove the battery for 10-20 minutes, pray and put it back, it is very annoying. I have this problem with ROM including the stock ROM.
hd2 freezes on BOOT!!!
try to take out the sim and leave the SD card in you will notice that it will work much better and get past the stick together screen ..mine does the same thing i think i may theSIM card but who know??
Nice suggestion, but totally useless.
I think these 7 vibrations means fault in NAND operation, but didn't find any approves.
I've this problem too.
7 vibration and freeze.
I've try update new radio, task29, new custom rom but nothing better.
Did anyone found any solutions, Please share.
Thank you.
mine got same problem.. i put the hd2 in freezer (without battery) for 3 minutes, then take it out.. put battery.. and my hd2 can start.. but after a while, when the cold is gone.. my hd2 will off it self.. hehehe
Any solutions?
I have the same symptoms, though the vibrations aren't that frequent, as much as stucking is..
I am not in a position to get a replacement, what do I need to fix?
This seems to be a heating problem, the freezer solution seems to work
Hey everyone, I have been trying to diagnose my HD2 alone for quite some time now, and thought maybe someone on XDA can help. So when i first got the phone, it ran just fine, about a month in i decided it was time to load it with a cooked rom. I used Energy rom because i loved the look. Before i had huge problems flashing it in the first place, after i got the flash to stay stable, the phone ran just fine. A while back (2010) i dropped the phone and cracked my glass. After replacing that, i had problems with the boot all over again.
When my phone boots it will boot 50% of the time, it will either freeze on the boot image (no red text) or just start up like normal. after 12-24 hours of general use, the phone will just freeze up and i will need to pop the battery out. Once i put it in, it will not boot unless i let it sit for a while. the longer i let it sit, the longer the phone stays working before it freezes. it seems that the longer it sits past a day doesnt matter, but it does increase the odds of booting in the first place. only a few times has it posted the rom number and not booted.
Im wondering if this could be a mainboard problem, or something im overlooking. I also had android problems back when 2.1 was ran from the exe. i also ran many other roms, and just recently the Nand 2.2 droid.
My biggest problem is ive spent over $100 USD trying to fix the glass/lcd.
Any imput would be greatly appreciated. so what do you think?
mdnelson09 said:
Hey everyone, I have been trying to diagnose my HD2 alone for quite some time now, and thought maybe someone on XDA can help. So when i first got the phone, it ran just fine, about a month in i decided it was time to load it with a cooked rom. I used Energy rom because i loved the look. Before i had huge problems flashing it in the first place, after i got the flash to stay stable, the phone ran just fine. A while back (2010) i dropped the phone and cracked my glass. After replacing that, i had problems with the boot all over again.
When my phone boots it will boot 50% of the time, it will either freeze on the boot image (no red text) or just start up like normal. after 12-24 hours of general use, the phone will just freeze up and i will need to pop the battery out. Once i put it in, it will not boot unless i let it sit for a while. the longer i let it sit, the longer the phone stays working before it freezes. it seems that the longer it sits past a day doesnt matter, but it does increase the odds of booting in the first place. only a few times has it posted the rom number and not booted.
Im wondering if this could be a mainboard problem, or something im overlooking. I also had android problems back when 2.1 was ran from the exe. i also ran many other roms, and just recently the Nand 2.2 droid.
My biggest problem is ive spent over $100 USD trying to fix the glass/lcd.
Any imput would be greatly appreciated. so what do you think?
Click to expand...
Click to collapse
Mate, I think it's rather hardware related problem. You better go back to the repair center before your warranty expires
silverwind said:
Mate, I think it's rather hardware related problem. You better go back to the repair center before your warranty expires
Click to expand...
Click to collapse
I went back right after i cracked the glass, and they said my insurance never covered it, even tho i pay extra on my bill for it. i voided the warranty when i replaced the lcd too
Does anyone know where i can get it fixed say under the counter or anything?
Sorry if this is in the wrong section or somthing, i dont know how to use this site
just before last Christmas 2010, i bought a HTC HD2 off eBay for £200.
it comes with windows mobile 6.5 but like many other HD2 owners, i put an android on. Anyway, everything was working perfect, but last week i dropped my phone on a gravel path and all the screen cracked. Luckily, it was just the glass that cracked, and not the actual LCD...so the actual touch screen still worked as well as the rest of the phone.
i continued using my phone for a while, whilst the screen was cracked as the rest of the phone was working perfectly, then my mum found a repair company that will fix it for me online - htcphonerepairscouk
so i paid £70 for the new digitizer and screen and sent my phone off.
I got it back in the post about half an hour ago and every time i start android up it waits for about 20 seconds and it just restarts, and goes on forever no matter what. its nothing to do with the OS as i tried hard and soft reboots and trying a different rom. i called them yesterday and they told me that it was the motherboard that broke and it would cost more than the actual phone to repair the motherboard. they obviously messed it up when fitting the new screen as it was working perfectly with MIUI android before i sent it of (despite the cracked screen)
what do i do as its their fault my phone wont work now? it definitely worked before i sent it. and is there a way to fix it? thanks so much!
check teh battery pins carefully, especially teh middle one. they bend easily and cause rebooting part way through the boot sequence.
did u try booting while on the charger? that works for me sometimes when it restarts
Sadly it may well be linked to dropping it, if it was hard enough to crack the screen its hard emough to damage the board as well, I suspect its going to be expensive if you follow it through
Help phone restarting every couple seconds after installation of 2.3.7
hello i am unsure if i am in the right section to ask for help but considering i cant post anything yet i thought this section would be a great place.I recently put android 2.3.7 on my phone tytung...it reads under settings kernel version:[email protected]#130......build is gwk74(nexushd2-gingerbread v3.2a nand) It just recently started starting over and sometimes it cuts off and i have to push the power button for it to come back on other times it does a soft reset.I am out of options and i want to remove this android off of my phone.(if possible) Can someone please help me to understand if this is a ongoing problem with all htc hd2 with nand android or if i should just install another android rom..;(