Database Users

Thanks community/devs, but I'm probably headed back to a Moment

I was having dust issues with my phone, so I took it to sprint for it to be replaced. I received my new phone on Friday. Today I pull my phone from my pocket and guess what..dust, on a 2 day old phone.
I'm probably headed back to the Moment.
Thanks, all!

K, g'bye!!!

LOLOLOL Good luck with that pile of **** they call a Samsung.

IHMO, it's a shame this phone's design is as poor as it is. It really is something amazing, but it's dust issue kills it after a while. So far, i have two specks, but I love this phone. Good luck with the moment!

dude just keep *****ing about how u like sense. this is my second hero with dust and they said that if my 3rd one gets dust they will upgrade me to a evo. I have to pay upgrade price but still that's a bad ass deal ill throw my hero in the ****ing sand box for an ego
Sent from my HERO200 using the XDA mobile application powered by Tapatalk

Rally187 said:
dude just keep *****ing about how u like sense. this is my second hero with dust and they said that if my 3rd one gets dust they will upgrade me to a evo. I have to pay upgrade price but still that's a bad ass deal ill throw my hero in the ****ing sand box for an ego
Sent from my HERO200 using the XDA mobile application powered by Tapatalk
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Yeah..I'm rather irritated. I've had this phone for 2 days and I already have a dust problem. I tried logging into Sprint Chat and at 5:37 Eastern its closed on Sunday, yet they're open until 7pm? Weird..
Anyway..I'm completely undecided..I love the Hero, yet the Dust issue is a complete killer.
Update:
Just called and talked with Sprint and they transferred me to Assurion (wtf?) Anyway, they say I have a 30 day warranty on replaced phones and to take it back to the store it was replaced it.
I'll probably be getting yet another phone.

yea like radxcoresteven says its an amazing phone just a ****ty build. i wouldnt give up on it tho. i got this gel case and it seems to help a lil bit.... just a lil tho

Sprint is a Service provider, not a phone manufacturer. Hate the Hero.. Then hate HTC not sprint. Hopefully the EVO is better!

I had my friend at the sprint store hook me up with a refurb that was supposed to be fixed 3 weeks and no dust yet.. my dusty hero i gave to my my brother..lol he doesnt care to much.. since u can only really see the dust in the sun.. inside u dont notice it.. he is happy.. but ya the hero is a great phone but some production issues...... the moment is nice so at least your still with android..

Sorry what's this dust issue?

its common on the hero's to get dust in the screen on the actually glass. usually on the bottom left is where it starts. and if you've had the hero for more than 27 minutes and dont know what the dust issue is then your doing pretty good.

the moment is a solid phone. im on my 3rd hero, the next one im buying a moment myself. well unless sprint gets off their asses and releases the nexus one first.

Rally187 said:
its common on the hero's to get dust in the screen on the actually glass. usually on the bottom left is where it starts. and if you've had the hero for more than 27 minutes and dont know what the dust issue is then your doing pretty good.
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Yeah my first hero didn't have this issue. Got a new hero a few days ago due to my trackball being ****ed. Still no dust issue.

There's a little dust in the upper right side of my screen, nothing major though. I had the Samsung Instinct before I switched to Hero and I hated that phone. I'll never buy a Samsung again.

I hate the Moment, the screen feels cheap and plasticky. I'm sure it has to do with it having a physical keyboard, because it feels just like a G1 screen to me.
Anyway, nice having you around for 5 minutes, see you later.

I've still never seen dust under the screen on my phone, and I've had it since mid-October, carried it in my pocket constantly, and had it literally covered in extremely fine dust from ground corn a lot of times lol

Rally187 said:
its common on the hero's to get dust in the screen on the actually glass. usually on the bottom left is where it starts. and if you've had the hero for more than 27 minutes and dont know what the dust issue is then your doing pretty good.
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Lmao...
27 minutes...comedy.

scriz said:
I was having dust issues with my phone, so I took it to sprint for it to be replaced. I received my new phone on Friday. Today I pull my phone from my pocket and guess what..dust, on a 2 day old phone.
I'm probably headed back to the Moment.
Thanks, all!
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Take it back and tell them to replace it. At some point, they will give you a different phone. Hold out until the Evo comes around.
I've heard of major stability issues with the Moment. I'm glad I didn't get that phone.

SkinIt
I put a skin from SkinIt on my Hero shortly after getting it. So far, no dust.

Las_Vegas said:
I put a skin from SkinIt on my Hero shortly after getting it. So far, no dust.
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Nice, another Vegas resident.

I miss mah hero!!! :(

I'm so close to running this moment over with a truck and getting a Hero. THIS PHONE SUCKS

gunnyman said:
I'm so close to running this moment over with a truck and getting a Hero. THIS PHONE SUCKS
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Hey, we won't tell anyone if it happens to fall in-front of that truck tire...

What don't you like about the Moment? I've heard good things...with exception to the horrible placement of the space bar on the physical keyboard.

gunnyman said:
I'm so close to running this moment over with a truck and getting a Hero. THIS PHONE SUCKS
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Please, Please, Please make a thread about how you want to purposely brick your moment so you can make the switch.
I love love love! watching the brick police come in and throw hissy fit temper tantrums claiming you're ruining modern society by making false phone insurance claims.

When man has bricked the last cell phone only then will we realize we cannot eat refurbs

Well, if you decide to break it, please think up something creative and video it for us to see. Do something cool like the guy who got angry at his lawn mower and shot it in public with a shotgun. Please

I just my hero in February and I want to get the Evo. My phone is prestine I have the invisible shield on it and the otter box shield on it and its rooted also running the 2.08 Damagecontrol Rom. What would be a good price to sale it for. I was offered 85.00. I feel that's to low.
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I hear thermite bricks phone pretty easily.

My main problem with the moment is this: Radom Airplane mode and EVDO lockups for no apparent reason. Only way to fix is to reboot the phone. Other than that the thing ways a freakin ton. I like the keyboard and the AMOLED screen though. Also, I miss you guys and installing a new ROM or theme every day

gunnyman said:
My main problem with the moment is this: Radom Airplane mode and EVDO lockups for no apparent reason. Only way to fix is to reboot the phone. Other than that the thing ways a freakin ton. I like the keyboard and the AMOLED screen though. Also, I miss you guys and installing a new ROM or theme every day
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yeah my buddy just got the moment the other day, had it for less than a day and it was stuck in airplane mode lol if you have insurance then just tell them you lost it???

Gunny, do you not have 30 days to return it?

(rant)this is why I posted a straight trade for my hero from that buggy ass hardware in the moment...some sucker took the bait and did a trade for that pos..
been loving my hero ever since..things to hate about the moment..no matter what rooted rom you use that phone always locks up into airplane mode or random reboots..samsung should be ashamed of that phone they put the android name on
if you blow the phone up or anything make sure you youtube it and post a link..my buddy is going to make a video of what a moment looks like after getting blown up by a 50 caliber round by his service spier riffle at 300 meters....it will be an epic video lol.well when he gets back state side...almost makes me want to buy another moment just to annihilate one...that phone pissed me off so bad...(/end rant)
I'm so close to running this moment over with a truck and getting a Hero. THIS PHONE SUCKS
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nebenezer said:
Gunny, do you not have 30 days to return it?
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since it was a replacement, I don't know. I'm ching into my options today.

microfire21 said:
my buddy is going to make a video of what a moment looks like after getting blown up by a 50 caliber round by his service spier riffle at 300 meters....it will be an epic video lol
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There will be nothing left to video. I wonder if the tiny bits and pieces will even be identifiable as a Samsung Moment..

Hell they been doing trades on Craigslist for those for the last couple months if you lived near I'd give you my girlfriends. Don't know why but she wants one. Good luck.
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Hell yes it does
The Moment really sucks. Check the Sprint community forums at their official website, there's a known issue with the Moment experiencing fake-airplane/CDMA modem lock ups. The only way to get the connection back when it happens is to shut the phone down and turn it back on. I went through six Moments. The last time I swapped it, I just hung out at the bookstore next door until the data connection would break, then take it back over there so they could vainly try to fix it, then replace it with another Moment; rinse and repeat until they finally agreed to give me a Hero like I asked when I first walked into the store. When I went in last time, they said that if I had came in in May, and not June (the third in this case), they could've swapped it then with the hero (said something about swapping for a different device if there are so many swaps within a 6 month period). PITFA.
Anyway, I have my Hero now, and it works wonderfully, and has way better battery life than the moment. -AND- multitouch works on the Hero, which it won't on the Moment, even with the 2.1 update... I'm never buying Samsung ever again.

yeah you should definitely just go back to the Hero

Found someone who wants to trade back to the Hero for me

Found someone who wants to trade back to the Hero for me
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Yay, gunny is back!
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microfire21 said:
if you blow the phone up or anything make sure you youtube it and post a link..my buddy is going to make a video of what a moment looks like after getting blown up by a 50 caliber round by his service spier riffle at 300 meters....it will be an epic video lol.well when he gets back state side.
Click to expand...
Click to collapse
only 300 meters? better be open sights

vibrant speaker blown out?

So my gf went snooping through my phone and I caught her... I wasn't hiding anything but we had both been drinking and I got pissed off at the fact that she didn't trust me. In any case I threw the phone on the desk kinda hard and told her to look at the damn thing if it made her happy.
The next day I realized the speaker no longer worked correctly. It would crackle and the volume was really poor.
Is there anyway to get a replacement speaker or I am most likely going to have to get another phone from T-Mobile.
My phone is rooted with Bionix 1.3 on it... Can I just flash back to stock with odin and they will never know?

idk but hahahhahah nice story thanks for sharing lol.

Next time slam it on her head, you might've scuffed your poor desk.
As for the vibrant, sounds like you ****ed up your speaker. See if you can find a cheap vibrant on ebay preferably a broken one used for parts and switch out the guts.

call tmo and you can get a new one or a referb (for free if you have insurance). it happened to me but i was using a air hose to blow metal out of mine. and they sent me a new one.

http://www.globaldirectparts.com/OEM-Samsung-i9000-Loud-Speaker-p/smsng6087290.htm

got what you deserved! haha

checktheemails said:
got what you deserved! haha
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Didn't mean to thank you :-/. Thank back or I'll break my speaker on your head Harry Potter! lol.

Just replace the girlfriend... You can trade them in, but the initial payments are expensive. lol, jk.

Both of you sound very stable and level headed.

What to do! My screen is cracked at the bottom

My phone fell today and the bottom part of the screen is cracked. It still works, but its dangerous to touch. Since we pay for TEP, will sprint replace my phone? If so, roughly how much wil it cost?
[sig]I'm close to root, im patiently waiting on those puzzles[sig]

zanderman112 said:
My phone fell today and the bottom part of the screen is cracked. It still works, but its dangerous to touch. Since we pay for TEP, will sprint replace my phone? If so, roughly how much wil it cost?
[sig]I'm close to root, im patiently waiting on those puzzles[sig]
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You'll just have to pay the $100 down payment to get a replacement phone. I dropped mine and it's in the same condition but since I don't have TEP I'll just have to deal with it.

That's disappoining. Idk if I can..
[sig]I'm close to root, im patiently waiting on those puzzles[sig]

If they have the parts for the screen on hand and you're really polite they will probably just repair it for the cost of the screen part $30.
Texted while driving

063_XOBX said:
If they have the parts for the screen on hand and you're really polite they will probably just repair it for the cost of the screen part $30.
Texted while driving
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Now thats better, approximately how long will that take?
[sig]I'm close to root, im patiently waiting on those puzzles[sig]

zanderman112 said:
Now thats better, approximately how long will that take?
[sig]I'm close to root, im patiently waiting on those puzzles[sig]
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If they have the part in stock, about an hour. Of course you will have to un-root before you take the phone in, oh, wait that's right, your not rooted. lol

zanderman112 said:
My phone fell today and the bottom part of the screen is cracked. It still works, but its dangerous to touch. Since we pay for TEP, will sprint replace my phone? If so, roughly how much wil it cost?
[sig]I'm close to root, im patiently waiting on those puzzles[sig]
Click to expand...
Click to collapse
Look at the bright side, at least you're not rooted! No odin for you!

readingkeeper said:
Look at the bright side, at least you're not rooted! No odin for you!
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Guess that did work out after all. I'm in shock right now that this even happened. I *was* saving to get a nook color, guess that's not gonna happen...
[sig]I'm close to root, im patiently waiting on those puzzles[sig]

If you're really nice and they have a defective phone they are about to ship back to Samsung they might just swap motherboards between the phones and you'll be off on your merry way, it's happened for me before.

Ok, I'll try that first, if not that, then the screen repair.
[sig]I'm close to root, im patiently waiting on those puzzles[sig]

I cracked my screen and they replaced it for free through TEP. Took em 3 replacements before they figured out that the phones had to be activated throuh some special employee number and that TEP wasn't sending duds over and over, but it got done eventually.
Sent from my SPH-D700 using XDA App

Wow. I thought this phone could never get hurt lol. I have dropped my phone over 20 times, just yesterday actually. It fell real hard, even the battery came out and still not a mark in sight.
Maybe I have a good one? Anyways good luck and hope the best
Sent from my SPH-D700 using XDA Premium App

sryans2004 said:
Wow. I thought this phone could never get hurt lol. I have dropped my phone over 20 times, just yesterday actually. It fell real hard, even the battery came out and still not a mark in sight.
Maybe I have a good one? Anyways good luck and hope the best
Sent from my SPH-D700 using XDA Premium App
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I've dropped mine a bunch of times too, but this time the entire front hit the ground flat, instead of like top, then bottom.
[sig]I'm close to root, im patiently waiting on those puzzles[sig]

ouchh man... ya hopefully just try to go in and get a new screen. shouldnt be too expensive.
i dropped mine right on some rocks and thought for sure i broke the screen. when i picked it up all i had was a tiny chip.
im just happy i dont have an iphone. my friend has had to replace his glass like 5 times.

I had the same thing happen on my birthday. Sorry, man. It sucks pretty hardcore. Root now, backup everything to sd, odin to stock and await your new arrival is my suggestion. Worst you could do is brick it and exaggerate the fall. Unless they're actually willling to replace your digitizer. I thought they didn't do that anymore no matter who you have.
Sent from my Epic 4g powered by SyndicateROM Frozen using XDA App

The Root said:
I had the same thing happen on my birthday. Sorry, man. It sucks pretty hardcore. Root now, backup everything to sd, odin to stock and await your new arrival is my suggestion. Worst you could do is brick it and exaggerate the fall. Unless they're actually willling to replace your digitizer. I thought they didn't do that anymore no matter who you have.
Sent from my Epic 4g powered by SyndicateROM Frozen using XDA App
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Idk, I don't have much that needs to be backed up, and I don't know when I'm gonna be able to go. The closest sprint/repair store is like an hour from where I live, and we're tight on money right now. I'm fine losing my angry birds data lol. I'll just make a list of all the stuff I have and redownload it later. Gawsh, I hate staring at these cracks, they really show when typing on xda...
[sig]I'm close to root, im patiently waiting on those puzzles[sig]

sprint.com/protection
$100 deductible.
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If the crack is less than an inch, Sprint will replace it for free.

Whosdaman said:
sprint.com/protection
$100 deductible.
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If the crack is less than an inch, Sprint will replace it for free.
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Yeaaaaah, its more than 1 inch, more than one crack. It looks like a spider web.
[sig]I'm close to root, im patiently waiting on those puzzles[sig]

zanderman112 said:
I've dropped mine a bunch of times too, but this time the entire front hit the ground flat, instead of like top, then bottom.
[sig]I'm close to root, im patiently waiting on those puzzles[sig]
Click to expand...
Click to collapse
I did the same thing with mine about a month ago. I dropped it and it landed flat a and the screen shattered. I took it to the repair center and they fixed it for free. Might be because it's on a corporate account but the key was being nice.

flash_c4 said:
I did the same thing with mine about a month ago. I dropped it and it landed flat a and the screen shattered. I took it to the repair center and they fixed it for free. Might be because it's on a corporate account but the key was being nice.
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Click to collapse
they changed the repair policies again.
Zanderman go to sprint.com/protection. That's simplest way.

My SII past away

My SII past away I've sent him today for repair, the issue is that it was completely dead and I was unable to revert it to stock room ...
I hope Samsung will repair it and not claim with the warranty.
Has anyone past by a similar experience? What was the end outcome?
Thanks,

Im sorry for your lose bro.

I'm sure it's in a better place now.

St0rmzx said:
I'm sure it's in a better place now.
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heheh good one :good:

St0rmzx said:
I'm sure it's in a better place now.
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LOL
I'm looking forward receiving answers from someone who has sent his SII to repair without having return to stock rom and learn from the experience.
Thank you all for the kind words on this mourning time

St0rmzx said:
I'm sure it's in a better place now.
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Click to collapse
I see what you did there

pauloviegas said:
LOL
I'm looking forward receiving answers from someone who has sent his SII to repair without having return to stock rom and learn from the experience.
Thank you all for the kind words on this mourning time
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Click to collapse
Depends on how dead your S2 is.
My S2 was running CM9 when it died. And when it died, it died totally. No response whatsoever, even when plugging in the USB charger. In this case, I believe Samsung has no way of knowing whether I was running a custom ROM or not.
In the end my S2 was replaced free of charge. I even got a free screen change (I pointed out the infamous bright band at the top due to uneven burn out), and a new battery. Props to Samsung. Apple would probably have wanted to rape my wife and sell my firstborn into slavery.

Im sorry about your loss I think mines on its way too... its slowly going:angel:

Logi_Ca1 said:
Depends on how dead your S2 is.
My S2 was running CM9 when it died. And when it died, it died totally. No response whatsoever, even when plugging in the USB charger. In this case, I believe Samsung has no way of knowing whether I was running a custom ROM or not.
In the end my S2 was replaced free of charge. I even got a free screen change (I pointed out the infamous bright band at the top due to uneven burn out), and a new battery. Props to Samsung. Apple would probably have wanted to rape my wife and sell my firstborn into slavery.
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Mine was also really dead, also even the charger did not do anything. I hope my experience will be the same as yours. I just hope the fall down scratches will not put them in the position to say that this happen because of the fall down.
Thanx a lot for sharing your experience it is exactly what I'm looking for. :good:
I agree on APPLE, they just want your blood!!!!

pauloviegas said:
Mine was also really dead, also even the charger did not do anything. I hope my experience will be the same as yours. I just hope the fall down scratches will not put them in the position to say that this happen because of the fall down.
Thanx a lot for sharing your experience it is exactly what I'm looking for. :good:
I agree on APPLE, they just want your blood!!!!
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Click to collapse
I should clarify that the motherboard was replaced. However seeing as they also changed the screen (confirmed due to the bright band at where the notification bar would be), I wonder why they didn't just give me a brand new phone. :laugh: I can tell that the chassis was still my old one due to the presence of my screen protector.

Sorry to hear of your loss m8.
Hope u find happiness in the future. Lol:thumbup:
Keep ure chin up
Sent from my GT-I9100 using Tapatalk 2

I had a similar prob pc went off halfway through odin fried it..no life, i sent it to samsung they said it was a screen issue but not covered as it was damaged. I really do look after my phone n in disbelief i said put new screen in i want to know it works before i pay... A few day later they rung n said the mother board was damaged.(not under warranty of course) argued my case they gave a quote for screen etc etc. Ending up payin £120 had new screen n motherboard when device returned camera didnt work n was fuming as this took 3month in total. So replaced that myself. Never will i send another phone to them.
Mashable jb dori 5.69

I had a lg optimus that i formated the omap on it by mistake bug on cm7 anyway it got full warrenty they gave me a whole new phone