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I've been trying to get anything to recognize my Hero on my PC for the past few days.
What I've tried:
Installing HTC Sync
Installing Android SDK
Installing the HTC HERO DIAG drivers
Doing ##DIAG# and not doing it.
...And all different combinations of those. The problem is I can't get QPST, CDMA Workshop, UniCDMA, or QXDM, etc to recognize it. The Hero synced to the HTC Sync a couple times, but nothing else. It won't even assign a COM port on the computer.
The phone is also rooted, which, I wouldn't think would make much difference, but I'm running out of ideas here.
Any help is really appreciated.
Did you install the regular HTC drivers ? Go to your device manager and see if it says android phone when its plugged in if its there tell it to update driver and point it to the folder called HTC drivers located in the HTC sync program directory.
I tried to do that but the driver wizard said that it could not find any drivers that were better than the ones already installed. (or something to that effect)
EDIT: Ah! I don't know what happened but it appeared on COM5 as "HTC Diagnostic Interface". That may be what I needed. We'll see.
I get the same thing, says "Windows has determined the driver software for your device is up to date."
"HTC Dream Composite ADB Interface" <--???
Exactly the same for me.
Device not recognized, Remove and reinstall HTC Sync and manually selecting drivers, Device wiping and trying again, using a different USB port, using a different cable, reinstalling windows!!!!!, using a different computer, Pulling out my hair!!!!!
Nothing works!!!
However, It did used to ask for mounting and unmounting the SD when plugged in but it has NEVER found HTC sync on my PC.
Now, all I get is Charging battery on the Hero and device not recognized on the PC.
Device manager politely tells me "Windows has stopped this device because it has reported problems. (Code 43)"
My system is Windows 7 X64 and my Hero Has run both the shipped ROM and now a cooked 2.1.
Please help me!
I have never been able to sync my Hero on any of my Win7 machines. I have been able to sync sporadically with my work XP Pro SP3 machine though. However, since flashing the AOSP 1.6 rom, HTC sync isn't recognizing my phone anymore. I can however mount the SD card.
Problems connecting Evo to PC
Same problem, but on EVO... Anyone ever figure it out??
I should elaborate I suppose lol... Everything *worked* fine, and then suddenly, appearantly for no reason, it just stopped... Device manager now calls the HTC diag driver an unknown usb device and gives the same warning message as above. And when I try to update the driver, gives the same message about it being up to date...
I have not been able to get ADB to work on my phone since the first time I flashed 2.2, when plugged in it will do the "do you want to turn on usb storage" message and it works fine.
You all might want to try installing the android adb drivers. Its a well know issue with the htc drivers. If you click on my avatar and go to my post you can find my thread on how to install adb on windows 7 32/64 and xp. Adb works fine for me and sync as well. The adb drivers might help out. Well good luck.
Edit: Running Aosp's 3/26 gb build RA1.7 Jason m's 806 kernel kifno build prop tweak -mp
Yea it's Me Again With The
Modified Hero
Tramline said:
Exactly the same for me.
Device not recognized, Remove and reinstall HTC Sync and manually selecting drivers, Device wiping and trying again, using a different USB port, using a different cable, reinstalling windows!!!!!, using a different computer, Pulling out my hair!!!!!
Nothing works!!!
However, It did used to ask for mounting and unmounting the SD when plugged in but it has NEVER found HTC sync on my PC.
Now, all I get is Charging battery on the Hero and device not recognized on the PC.
Device manager politely tells me "Windows has stopped this device because it has reported problems. (Code 43)"
My system is Windows 7 X64 and my Hero Has run both the shipped ROM and now a cooked 2.1.
Please help me!
Click to expand...
Click to collapse
more than likely it is your usb cable has been damaged.
i had the same problem, i went to my provider and got a new usb cable for it. (they gave it to me for free, no questions) no more problems at all, works like a charm.
i still have the old cable too, it will not recognize the hero on the computer. in fact if i plug the cable in without the phone, the cable itself actually comes up and says unrecognized device. but it works great for charging.
Team,
For those of you having trouble finding drivers here are some links.
64bit:
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x64.shtml
32bit:
http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x86.shtml
For Linux and Mac the Android SDK drivers should work fine.
I don't know if it is a conflict with my AV or something else, but when I use the x86 drivers linked, my phone will shut off completely when attaching with "PC Internet" option in the USB settings.
http://forum.xda-developers.com/showthread.php?t=731989
they have been on there for some time now
designgears said:
http://forum.xda-developers.com/showthread.php?t=731989
they have been on there for some time now
Click to expand...
Click to collapse
yes they have... This feels redundant. also add in that if you're a nub just install kies and it will auto dl the correct drivers you need.
systoxity said:
yes they have... This feels redundant. also add in that if you're a nub just install kies and it will auto dl the correct drivers you need.
Click to expand...
Click to collapse
Also on a mac you do not need the sdk. You do need to be in debugging mode though.
Also, you could just go to the Captivate webpage on Samsung's site and get the Captivate drivers, not the generic Galaxy S drivers linked in the OP.
thanks was looking for these!
In Windows 7 I'm not having an easy time getting the phone to be recognized. If I click Start > Devices and Printers it shows up as Samsung_Android but even Kies won't recognize the phone so something is wrong. I also can no longer mount my external SD card and have it show up in Windows. I tried to uninstall all the drivers and reinstall but it keeps telling me there are already drivers installed...soo..... *shrugs*
iamcombat said:
In Windows 7 I'm not having an easy time getting the phone to be recognized. If I click Start > Devices and Printers it shows up as Samsung_Android but even Kies won't recognize the phone so something is wrong. I also can no longer mount my external SD card and have it show up in Windows. I tried to uninstall all the drivers and reinstall but it keeps telling me there are already drivers installed...soo..... *shrugs*
Click to expand...
Click to collapse
I had this problem on my desktop as well. I was using a front USB port on my computer and when I plugged it into one of the back ports, it worked. I also found the USB cable that came with the phone to work better than a cable I had lying around. Try different ports and if all else fails, try a different cable.
So here's something bizarre. I've been using my PC (Win 7 64bit) for weeks now with my Captivate and no issues. Had originally had woes when I got it, but it started working. Anyway, today I plug it in and ... it doesn't recognize it. Have installed / changed NOTHING -- only M$ patches have been applied. Tried to roll back prior and get the lovely BSOD probably because I have 4 SATA Raptors RAID-0'd and M$ doesn't know how to use that, but has anyone else seen this behavior before?
And to add to this. I rebooted my phone and now it works again. Very odd but problem solved.
Sent from my SAMSUNG-SGH-I897 using XDA App
ive been trying for weeks and trying all three, generic Galaxy S, AT&T captivate drivers and Kies and can't get anything working in USB Mass storage mode or Kies mode...
This is on Windows 7 64bit. Driving me crazy. USB mode wont install the Mass storage drivers and Kies wont recognize
My issue is that when I connect the phone on Windows 7 32bit the phone and the internal SD card will connect but one I try to click on anything inside the phone or card the phone will immediately disconnect and then reconnect. When I try to click again it will repeat the disconnection. After that, I don't even have to click on the phone or card directories, it will disconnect then reconnect about 6 more times. Eventually it will be stable and not disconnect. This is extremely annoying. Anyone else with this issue.
. .
drivers from softpedia are OLD
drivers are updated!
v1.3.2250.0 (dated 8 march 2011)
download here
When I plug in my Htc Glacier w7 automatically installs drivers for the phone. Upon inspection the drivers are for remote NDIS internet sharing. So great i can tether super easy, and all. The problem lies in the fact that i have no way of accessing the SD card. even when i mount the SD card on the phone it fails to show up on the computer. The SD card works fine, and the phone works fine. I have all the usb drivers for the mt4g but i never get a chance to apply them. If i got to update drivers it says its already up to date even when i point it right at he usb driver folder. If i uninstall the drivers and unplug then replug in the device they are just automatically reinstalled, not giving me a chance to do anything else. Just upgraded to w7 from xp64 this is the only major problem i am having.
Just in case you haven't tried, in settings check under connect to pc, and you should have the choice to turn the phone into a portable hard drive or something like that... can't say what the exact wording is on the phone, as I'm not running stock anymore and the connect to pc sub-menu isn't there anymore.
I'm running OTA 4.0.3 (Acer_AV041_A500_1.033.00_PA_CUS1) rooted with I don't know what tool, but rooted after upgrading to 4.0.3, and using one of the tools found here which was the latest (at the time of rooting). The tablet has an "A500 Root Tools" app which has options to enter APX mode amongst other things.
I'm unable to get my Acer to connect to my PC via USB. I tried using both a mini(?)-usb cable and an A-A cable. My acer makes no notification, and there's no visible, or audible, evidence that anything was connected. USB Debugging enabled and disabled makes no difference. The tablet shows absolutely no sign that anything was plugged in. Nothing in notifications, nothing in any file managers.
Likewise on both a Windows 7 PC, and a Windows Vista machine. No little sound saying I plugged something in. Nothing listed in device manager. Nothing anywhere. The Win7 machine has the Acer drivers installed, as it is the machine I used to root it a few months ago.
Is there some weird ICS toggle that I need to perform to get this working? I know my USB ports are working as I've plugged in USB sticks and it mounts them without issue.
At the end of the day, I'm just wanting to flash my bootloader so that I can install CWM and a custom ROM. If there's a way to do that without needing my PC connected, that would make me equally happy.
Drivers
Anthony820 said:
I'm running OTA 4.0.3 (Acer_AV041_A500_1.033.00_PA_CUS1) rooted with I don't know what tool, but rooted after upgrading to 4.0.3, and using one of the tools found here which was the latest (at the time of rooting). The tablet has an "A500 Root Tools" app which has options to enter APX mode amongst other things.
I'm unable to get my Acer to connect to my PC via USB. I tried using both a mini(?)-usb cable and an A-A cable. My acer makes no notification, and there's no visible, or audible, evidence that anything was connected. USB Debugging enabled and disabled makes no difference. The tablet shows absolutely no sign that anything was plugged in. Nothing in notifications, nothing in any file managers.
Likewise on both a Windows 7 PC, and a Windows Vista machine. No little sound saying I plugged something in. Nothing listed in device manager. Nothing anywhere. The Win7 machine has the Acer drivers installed, as it is the machine I used to root it a few months ago.
Is there some weird ICS toggle that I need to perform to get this working? I know my USB ports are working as I've plugged in USB sticks and it mounts them without issue.
At the end of the day, I'm just wanting to flash my bootloader so that I can install CWM and a custom ROM. If there's a way to do that without needing my PC connected, that would make me equally happy.
Click to expand...
Click to collapse
Reinstall the Acer Drivers and also the Google drivers from the android sdk if u have that installed, if not use the adb_fast.zip attached. For you to successfully flash the BL do not underestimate the importance of having the drivers correctly installed - its the cause of 90% of the problems folks have had - my advice is to keep Device Manager open the whole time so you can see what is or isn't installing - dont proceed with the flash until you are sure they are - else you'll be looking at a downgrade to HC to fix things
you can also use Acer Recovery Installer from the market to install a custom recovery
While I appreciate your help, my issue is not drivers - Windows isn't loading the wrong drivers, or no drivers at all. Windows is showing no sign at all, at all, in device manger, any where, that a tablet has been plugged in. Like wise, the tablet gives ZERO notifications on being plugged in to a PC. Nothing. No sounds. No notification. Nothing.
I was originally using the micro(?) usb slot, and it was not working. I assumed that USB slot was dead. So I went and bought a USB A-A cable - after testing the normal USB slot and established it works - and it, too, does absolutely nothing when plugging the device into a PC.
I've since tested with an Ubuntu 12.04 machine as well. dmesg lists nothing.
Anthony820 said:
While I appreciate your help, my issue is not drivers - Windows isn't loading the wrong drivers, or no drivers at all. Windows is showing no sign at all, at all, in device manger, any where, that a tablet has been plugged in. Like wise, the tablet gives ZERO notifications on being plugged in to a PC. Nothing. No sounds. No notification. Nothing.
I was originally using the micro(?) usb slot, and it was not working. I assumed that USB slot was dead. So I went and bought a USB A-A cable - after testing the normal USB slot and established it works - and it, too, does absolutely nothing when plugging the device into a PC.
I've since tested with an Ubuntu 12.04 machine as well. dmesg lists nothing.
Click to expand...
Click to collapse
open a command prompt on yr adb folder and run "adb devices" what do u see?
List of devices attached.. then nothing but my prompt.
Anthony820 said:
List of devices attached.. then nothing but my prompt.
Click to expand...
Click to collapse
and the adb interface driver thats not showing in device manager?? and you have the acer drivers installed??
All the signs are pointing to no drivers, failing that its sounding like a hardware issue either yr tab or cable - can u try on another pc/laptop?
Tested it on a Win 7 Dell, on a Vista Dell, and on an Ubuntu 12.04 Compaq. None show any sign of the device being connected.
I know my *two* micro USB cords work as my Nooks (color and tablet) have no problem with them. I know the large USB slot works as I've plugged in a keyboard and a USB memory stick and both are immediately detected by android.
I've also done a factory reset on the tab. Problem persists, obviously.
I'm actually setting up stock Win7 on another laptop right now. When it's complete I'll install acer drivers and plug in the tablet. It will be the only USB device, let alone android, to ever be plugged in to it.
Anthony820 said:
Tested it on a Win 7 Dell, on a Vista Dell, and on an Ubuntu 12.04 Compaq. None show any sign of the device being connected.
I know my *two* micro USB cords work as my Nooks (color and tablet) have no problem with them. I know the large USB slot works as I've plugged in a keyboard and a USB memory stick and both are immediately detected by android.
I've also done a factory reset on the tab. Problem persists, obviously.
I'm actually setting up stock Win7 on another laptop right now. When it's complete I'll install acer drivers and plug in the tablet. It will be the only USB device, let alone android, to ever be plugged in to it.
Click to expand...
Click to collapse
cool let us know how u go....oh dont forget the adb drivers too
Same. I feel like it's something on the tablet rather than the PCs. But I don't know how to get 100% stock again without being able to have a PC connection.
Anthony820 said:
Same. I feel like it's something on the tablet rather than the PCs. But I don't know how to get 100% stock again without being able to have a PC connection.
Click to expand...
Click to collapse
The tool you used to root it (icsRoot) also has an unroot tool, which you could have used...I have tried to unroot manually which wasnt easy as I had a pre-rooted rom and I had real trouble getting rid of superuser, but in your case it may be a bit different....Sorry can't give you much help in the unrooting ics dept. Maybe try flashing acer stock rom??? or starting a new thread??
Did you ever solve this problem, I'm pulling my hair out with the same thing.
irishmoe said:
Did you ever solve this problem, I'm pulling my hair out with the same thing.
Click to expand...
Click to collapse
are you trying to flash something or do you mean when you connect yr tab
windowz explorer doesnt show your int/ext storage??
more info needed, what rom and bootloader, what OS on yr pc can u try on a different one, try a different cable and usb port..
have you run the acer drivers setup.exe
did u install the android usb ones
have u opened a command prompt from the folder where adb.exe is and run "adb devices"...does a number show??
when u have device manager open and connect yr cable do you see the drivers install. If they are there then uninstall them, disconnect yr cable and clean boot and reconnect.
If they do not install then manually install by pointing them to the folder you extracted the zip to...for the acer ones, just point it to your c: drive
If windows trys to install them, stop the hardware wizard from searching windows update and manually install them yourself.
If you've tried to flash the bootloader and it hasnt completed for what ever reason - you can strike issues such as yours - again, uninstall, clean boot, reconnect, manual install
I have my own thread here
http://forum.xda-developers.com/showthread.php?t=1776448
but came across this one and thought I'd ask if there was any solution found.
irishmoe said:
I have my own thread here
http://forum.xda-developers.com/showthread.php?t=1776448
but came across this one and thought I'd ask if there was any solution found.
Click to expand...
Click to collapse
ok m8, i havng a look at it now....when u connect to yr pc does win explorer show u yr internal/external storage ok??
Have you tried an app like USB host controller to check the connection on the tablets side?
a.child said:
Have you tried an app like USB host controller to check the connection on the tablets side?
Click to expand...
Click to collapse
I regularly use a memory stick in the usb port so I reckon it's fine
what about the micro-usb port?
a.child said:
what about the micro-usb port?
Click to expand...
Click to collapse
Lost the cable so using the regular port
irishmoe said:
Lost the cable so using the regular port
Click to expand...
Click to collapse
I replied earlier in the other thread m8
U must use the micro USB
irishmoe said:
Lost the cable so using the regular port
Click to expand...
Click to collapse
dibb_nz said:
I replied earlier in the other thread m8
U must use the micro USB
Click to expand...
Click to collapse
That's correct, a straight USB "A to A" won't work. Further, I discovered something else; not all micro-usb cables are created equally! I was using a cable that worked fine on my Thunderbolt phone, would not work at all on my A500. Turned out there's some enhancements to the pinouts on the newer micro-usb devices. So the lesson here is go with the cable that came with the device if at all possible.
Seriously though, give a different micro-usb cable a shot; they're pretty cheap around the interwebz.
Hello!
I have a Nexus 4 (currently running the latest CM12 nightly) and I have been struggling with this issue for a long time. I needed to transfer some photos on my PC and when I connected my phone I found out that the PC doesn't recognize it at all - it doesn't appear in the Device manager and I don't even have Other devices and/or Android devices as categories in there too. This was about a few months ago when my PC was running Windows 8.1. Before this issue occured I had no problems connecting my phone to the same PC, running the same OS and even in the same port. And also I was running CM nightly builds back at that time too. I started using AirDroid, but it's a pain the butt to transfer masses of files such as photos from there, because it takes a huge amount of time. So basically I have tried the following with no result:
Turned on USB debugging
Tried all of the PC ports and even a USB hub
Tried a different USB cable
Installed Android SDK
Deleted every single USB driver and reinstalled it seperately
Now I am running Windows 10 64x on my PC and it might come as a surprise, but the phone still is not being recognized at all. Yesterday I tried to connect it to a friend's PC and it was actually recognized and I could access i, but I need it to work on my own PC. I will be truly grateful if you could help me resolve this issue and I apologize if there has ever been such a thread in here, but I just made my account Thanks in advance and have a nice day.
heyitsbiscuit said:
Hello!
I have a Nexus 4 (currently running the latest CM12 nightly) and I have been struggling with this issue for a long time. I needed to transfer some photos on my PC and when I connected my phone I found out that the PC doesn't recognize it at all - it doesn't appear in the Device manager and I don't even have Other devices and/or Android devices as categories in there too. This was about a few months ago when my PC was running Windows 8.1. Before this issue occured I had no problems connecting my phone to the same PC, running the same OS and even in the same port. And also I was running CM nightly builds back at that time too. I started using AirDroid, but it's a pain the butt to transfer masses of files such as photos from there, because it takes a huge amount of time. So basically I have tried the following with no result:
Turned on USB debugging
Tried all of the PC ports and even a USB hub
Tried a different USB cable
Installed Android SDK
Deleted every single USB driver and reinstalled it seperately
Now I am running Windows 10 64x on my PC and it might come as a surprise, but the phone still is not being recognized at all. Yesterday I tried to connect it to a friend's PC and it was actually recognized and I could access i, but I need it to work on my own PC. I will be truly grateful if you could help me resolve this issue and I apologize if there has ever been such a thread in here, but I just made my account Thanks in advance and have a nice day.
Click to expand...
Click to collapse
So, with Win 8.1, at one point, Microsoft via their Win updates pushed out an Acer ADB Device Driver which was complete sheet, and you had to roll it back to get it to work. I only vaguely recall the details, but sounds like you uninstalled them. Here is a thread on the issue: http://www.eightforums.com/drivers-...usb-issue-since-last-windows-8-1-updates.html
You might try downloading Wug's NRT, and going through the driver clean up and install steps and see if that fixes it. You may have some USB device which needs to be removed or failed. The Toolkit will walk you through the process. Also, remember on W10, you do not get an obvious pop-up (to the point I have questioned whether my device was detected), but if you click the Messages bubble in the bottom right of the screen and expand it, if it detects, it will tell you a device was detected.