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Alright well I know i'm not in a 3g area so let me begin by saying that. Also I have full 5 bars of signal but I can not connect to browser or the market. Any ideas on to why this is happening and how I can fix it??
Thanks!!
ValdreZ said:
Alright well I know i'm not in a 3g area so let me begin by saying that. Also I have full 5 bars of signal but I can not connect to browser or the market. Any ideas on to why this is happening and how I can fix it??
Thanks!!
Click to expand...
Click to collapse
Just restart the phone
Didn't work, I should also point out that there is no data icon on the status bar next to the signal icon.
and you have the data plan? I would yell at T-Mobile support
I am also on Edge and my data connection has been out all day. I have full signal AND the data connection icon is there, but nothing will connect. Web Browser, YouTube, Android Market.. everything just times out.
I'm just west of cleveland, if that matters.
Interesting....I couldn't get the MySpace app to log in this morning and I can't get into market.
And I just confirmed that my browser is DIW.
Something is definitely up with the network.
this happened to me this morning. didnt show any signal nor 3g or edge. but sometime in the afternoon it fixed it self.
Well I'm showing full signal and 3G but no actual throughput.
Call Tmobile. for some reson it happened to me this morning. ist seems as if they pushed people off the data plan they had and never reinstated them.
I'm having the same issue. not data over edge or 3G.
Master Loon said:
Call Tmobile. for some reson it happened to me this morning. ist seems as if they pushed people off the data plan they had and never reinstated them.
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Click to collapse
You are right. I logged in to my tmobile account online and I had my old data plan remove... You guys just have to pic the G-1 data plan and done deal internet is back to my G-1
Ok guys I have the fix! I just got off the phone with t-mo and they said that the data package that we ordered when we ordered the phone was only a "free temporary" (only a trial) he said that they expire today, so he went ahead and added the data plan on for me, and had me restart the phone and everything would work!...RESULTS: I got a msg thanking me blah blah blah...and IT STILL DOESNT WORK, but at the same time it does take time for the data packages to start.
I am resetting my phone again.......and the new results are........nothing still
rantrav said:
Ok guys I have the fix! I just got off the phone with t-mo and they said that the data package that we ordered when we ordered the phone was only a "free temporary" (only a trial) he said that they expire today, so he went ahead and added the data plan on for me, and had me restart the phone and everything would work!...RESULTS: I got a msg thanking me blah blah blah...and IT STILL DOESNT WORK, but at the same time it does take time for the data packages to start.
I am resetting my phone again.......and the new results are........nothing still
Click to expand...
Click to collapse
Give it some time.
I had the same issue, no data, this morning. I added back my plan, and within 2 hours I was back online, no big deal.
rantrav said:
Ok guys I have the fix! I just got off the phone with t-mo and they said that the data package that we ordered when we ordered the phone was only a "free temporary" (only a trial) he said that they expire today
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Click to collapse
I just got off the 611 with TMo and this appears to be the case. Mostly people that pre-ordered. The data plan that was activated when you ordered was temporary in their system. Today they switched it over and it was supposed to switch those people over automagically but it looks like the system dumped a bunch of us.
I would just call rather than doing it through the my.tmobile web portal as their centers are quite aware of the issue from what I could tell.
Edit: After a power cycle it appears I'm still down but I'll give it a few hours. At least we know what the problem is.
uberingram said:
I just got off the 611 with TMo and this appears to be the case. Mostly people that pre-ordered. The data plan that was activated when you ordered was temporary in their system. Today they switched it over and it was supposed to switch those people over automagically but it looks like the system dumped a bunch of us.
I would just call rather than doing it through the my.tmobile web portal as their centers are quite aware of the issue from what I could tell.
Edit: After a power cycle it appears I'm still down but I'll give it a few hours. At least we know what the problem is.
Click to expand...
Click to collapse
So probably a good thing I re-edited my plan this weekend. So far I havent noticed any connectivity issues.
ranger7424 said:
So probably a good thing I re-edited my plan this weekend. So far I havent noticed any connectivity issues.
Click to expand...
Click to collapse
Actually that's probably what saved you from today's woes. I have a buddy that bought a G1 from a brick and mortar a few days ago and he didn't have any any interruption.
Edited because I speeel guds.
wo0t! Data is back.
I don't know if this is happening to anybody else but today all day i had no service at random times, the onlyt way i'll have service for a couple of minutes is if I shut the phone off and turn it back on but it only last a couple of minutes and then no service again. I live in new york has this happened to anybody?
This happens to me occasionally, but I live in an area with crappy signal. I've found that my radio "Gives up" sometimes.
Solution: Use anycut to make a shortcut to "operator selection" you can select tmobile and you're right back on without restarting.
When this this start happening to you,cuz where I live the service was always great until today and I had my phone for about 2 weeks now with no problems until today.
T-Mobile is already aware that there is a problem with the network and working to fix it.
yeah i just read another guy's thread about the post,thanks
I didn't even read that it was your thread, my fault but is it a problem that only affects g1 right now cuz my girl and my mom are both on tmobile and they're phones were fine, my girl has my old wing and my mom has a blackberry
jkiller122 said:
I didn't even read that it was your thread, my fault but is it a problem that only affects g1 right now cuz my girl and my mom are both on tmobile and they're phones were fine, my girl has my old wing and my mom has a blackberry
Click to expand...
Click to collapse
Nope t-mobile said it is affecting voice and data for all phones. Although this could be in certain areas. I can confirm the LA area is having voice problems on 2G phones as well.
oh, thanks for posting the info,if you find out more let us know.
Well now that I think about it it has happened more than usual today, maybe even yesterday? It's hard to tell. I sort of live in a black hole.
just noticed... I am now able to get my location using the 3G network only... weird... and service is back in full for now LOL
The g1 is only affected because it is the only device that t-mobile sells that has its own apn's
Data is cutting in and out in PHX for me... Making my poor GPS useless...
Interestingly, you can still use PING DOMAIN/IP in PTerminal even while your browser isn't working...
grim1234 said:
Data is cutting in and out in PHX for me... Making my poor GPS useless...
Interestingly, you can still use PING DOMAIN/IP in PTerminal even while your browser isn't working...
Click to expand...
Click to collapse
Yeah I'm on border of scottsdale and phx, get 3g here. Mine has done this ever since I got my g1. I'm gonna try the shortcut idea, I usually turn off and on and it works again. Not just today for me.
This is not a G1 issue or a 3G issue. This is a network issue with all of t-mobiles networks. They are working on the situation and it should be fixed.
all internet or just g1 data problems
Here it's just the g1 (utah) My G1 has been spotty. My friend has a wing. I was trying to troubleshoot. Wile I couldn't connect, he connected just fine. We tried this several times during the day. This has been going on the last 3 or 4 days. Love my G1!
I am in Detroit and my phone was fine all day long. A few minutes ago I just noticed that my 3g icon on the top bar is gone, I tried using 2 g networks only and still no data service. My phone works for regular phone calls and wi-fi but no data coming. I will re-star the phone to see what happens.. Anyone else having this issue???
Just did rebooted and 3G is back on and working...
There is absolutely no way I can get a SIM card with data and I need to have my 300$ flashlight go past the Android activation screens.
What are my options? I'm growing desperate here!
(P.S: What the f*** Google?)
Anyone? I really need help
you should just be able to click skip.... been a while since i set up rogers firmware.... try the home key?
shael said:
you should just be able to click skip.... been a while since i set up rogers firmware.... try the home key?
Click to expand...
Click to collapse
It's a T-Mobile myTouch 3G, not a Rogers HTC Magic.
I tried the four courners press, searching for a skip button, EVERYTHING! Nothing can be done and the "data day pass" from Rogers is a bundle of bugs that needs to be activated via a WAP browser, but not from my Treo, apparently.
What a clusterf***.
Sorry man,but if the four corners does not work,u can try rooting via the sdk cause i camt geta data sim.
achillies400 said:
Sorry man,but if the four corners does not work,u can try rooting via the sdk cause i camt geta data sim.
Click to expand...
Click to collapse
Yeah. I've been looking at the documentation for hours, but it's so fragmented it's nearly impossible to get anything done in a night. Besides, I've got one of those "Perfect SPLs".
I will pay Rogers a visit tomorrow and from there I'll just borrow one of theirs. Hopefully I've got the right APN settings
For tonight, I've had enough of this ridiculous waste of time. I'm out.
Ok, this is goofy.
Wifi works great
EVDO connects to internet and works great
3g shows 3 bars, but will not connect to internet
This is true even after a hard reset. Must be a settings issue? I did a hard reset, let it set up, and still same problem.
I got the same problem. Purchased the phone yesterday morning. I never had the data plan before. I called T-Mobile twice and they told me that it can take up to 48 hours for the data to kick in. If it doesn't work by tomorrow morning, I'll give them a call again.
i got the same thing too guys. it is fine now and i got a text message from tmo so it it cuts out again i will chime back in.
buy yeah, yesterday i lost connection twice for long periods of time, like a couple of hours.
Thanks for the info! Seems pretty weird that it works when I'm in an E area, but not on 3g. Maybe different towers or something. Friggin awesome phone though!
LOL, WTF
i just tried to go on yahoo on my hd2 just now after posting and guess what.... it's out again!
OK so I pulled the battery and popped it back in and my internet is back.
i hope this isn't a hardware issue!
Yeah, this is interesting. Popped my TMo sim into my Xperia, could only get E level of service for some reason but could connect to the internet. Put the sim back in my HD2, took it to the far corner of the basement where it drops to E service and it connects to the internet. Back in 3g zone and it won't connect at all. At least it seems to have a stronger antenna than the Xperia. I'll have to give them a call and see whats going on.
there was an issue with the settings...
you can try a couple of things first...
if you are familiar with windows (which sounds like you are), you need to go change the access point name (apn) to one of 2 options...
wap.voicestream.com
epc.tmobile.com
I called into customer service about same issue. I was told to power down, remove battery and start it again and check. It worked afterward.
Maybe it was due to them activating my new data plan, from Android data to Smart phone data. I don't know, just guessing.
I thought maybe I was having this same problem yesterday..
thought eh its all in my head.
Maybe it was due to them activating my new data plan, from Android data to Smart phone data. I don't know, just guessing/QUOTE]
What phone did you have?
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Click to collapse
This is tmoUS, guys. They're notorious for having ****ty 3G service. No point in having HSPA+ when the majority of the people are still reliant on EDGE. Hopefully by summer you guys will get decent coverage.
hazard99 said:
I thought maybe I was having this same problem yesterday..
thought eh its all in my head.
Maybe it was due to them activating my new data plan, from Android data to Smart phone data. I don't know, just guessing/QUOTE]
What phone did you have?
Click to expand...
Click to collapse
HTC Dream.
Click to expand...
Click to collapse
lude219 said:
This is tmoUS, guys. They're notorious for having ****ty 3G service. No point in having HSPA+ when the majority of the people are still reliant on EDGE. Hopefully by summer you guys will get decent coverage.
Click to expand...
Click to collapse
I'm in NYC. The 3G is good here. Rarely had problems. Probably only a day or something that I can remember.
spotty here in denver. got mine last night. can't get any gps satellites for google maps either.
-Tony
""there was an issue with the settings...
you can try a couple of things first...
if you are familiar with windows (which sounds like you are), you need to go change the access point name (apn) to one of 2 options...
wap.voicestream.com
epc.tmobile.com""
It was set to epc.tmobile.com
I tried to change it to wap.voicestream.com, but that setting errored out.
Then couldn't get the epc.tmobile.com setting to work which is strange. Soo, did a hard reset and let it set up again. Same thing. I can connect to internet with Edge, but 3g even though it shows the signal bars and everything seems great will not connect to internet, download email, update weather, etc.
I too am have this problem... Sometimes web works great, other times no web but strong 3G.... I thought I was going crazy...
My internet was working really slow yesterday when I first got the phone (5-60 kbit/s). Called up tmo to ask if maybe they had set me up with just tzones or something. The guy said "no everything looks fine here...oh wait I see there's something that needs to be reset; I'm surprised you were getting internet at all." When I asked him what it was he said he "couldn't really explain what it was", to which I replied "..."
Anyway, it seems to be working fine now. Don't know if this could be related to the problems you're having, but giving tmobile a call couldn't hurt, maybe they can flip the magic unexplainable switch for you.
Ok so I couldn't get internet for two days now, I called T-mobile twice and told me to wait 48 hours. After thinking something was fishy, I looked at my receipt from Wal-Mart where I purchased the phone and I noticed something peculiar: "REQ Android Web: 30:00". Knowing damn sure I did not purchase an android phone, I called T-Mobile for the third time, complaining, so the first guy transferred me to another operator. He checked out my account and it turned out that I didn't have any data plan at all. So he added the plan and within 20 minutes I was surfing. Everything works great. I'm getting about 850 kbps in northwest Indiana.
It's very interesting that the first two operators I called never even bothered to look at my account to see if I have a data plan.
Just discovered new regarding the no data issue.
I had the no data problem again today, even though it was working in the morning. I decided to reboot and check, but then I noticed the 'Terminate Data Connection' option when I hold down the power button. So I tried it. It killed the data connection and when I went into Google Maps, the data connection reactivated and everything was fine again.
So, it may be a bug!
Hello,
My Epic is stuck roaming even after powering off and powering on and removing the battery, this is not a problem where im not getting signal because its the same everywhere i go, Wifi works fine and its the only way i can use my phone i just can't connect to the sprint network. Anyone have any suggestions on whats wrong with my phone?
Settings > Wireless and Network > Mobile Networks > System Select
Try changing it to Sprint only and see if it works
heathmcabee said:
Settings > Wireless and Network > Mobile Networks > System Select
Try changing it to Sprint only and see if it works
Click to expand...
Click to collapse
Nope, then i dont get any signal @ all... Do u think a hard reset is in order?
Also how do u get rid of that sprint i.d. home screen... i Just want the stock android launcher
Are you on EC05? Give us a little more info on what and when this starting happening. Did you update from DI18 to EC05 and this started?
heathmcabee said:
Are you on EC05? Give us a little more info on what and when this starting happening. Did you update from DI18 to EC05 and this started?
Click to expand...
Click to collapse
Im on EC05 but this started before i updated to EC05 by wifi... This started about a week ago when my sprint service was shut off on this phone (main line on family plan) cuz i forgot 2 pay the bill.. I've sense paid the bill but i cant connect to the sprint network, only roaming and wifi.
I Called sprint and spoke with tech support and spend a hour on the phone with a guy who had me do ALL the same things i already did before i called (try n update profile,prl,airplane mode,etc.) Even thou i told the guy i did all this he said " lets just try it 1 more time " Got frustrated and ended the call after he was having me do the same things over and over.
Since that is the case, i would take it to a Sprint repair store and have them look at it. You could always try ODIN back to DI18 and update to EC05 again and then updating your profile, but you shouldn't be always roaming if you are in a green area with sprint service.
You should also try this: http://forum.xda-developers.com/showthread.php?t=1012384
Reflashing the modem, may help.
no
takethat365 said:
Hello,
My Epic is stuck roaming even after powering off and powering on and removing the battery, this is not a problem where im not getting signal because its the same everywhere i go, Wifi works fine and its the only way i can use my phone i just can't connect to the sprint network. Anyone have any suggestions on whats wrong with my phone?
Click to expand...
Click to collapse
no problems here.
lancelane said:
no problems here.
Click to expand...
Click to collapse
What? Are u just trying to get ur post count up or ?
takethat365 said:
What? Are u just trying to get ur post count up or ?
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Click to collapse
Just ignore unhelpful people like that.
As inconvenient as it might be, if I were you I'd try driving to where you know for sure you'd be on a different tower. I did that a couple times when I had signal issues and it cleared them up...even when I went back home to my local tower. I didn't do anything to the phone itself.
It was weird, but it worked.
dchawk81 said:
Just ignore unhelpful people like that.
As inconvenient as it might be, if I were you I'd try driving to where you know for sure you'd be on a different tower. I did that a couple times when I had signal issues and it cleared them up...even when I went back home to my local tower. I didn't do anything to the phone itself.
It was weird, but it worked.
Click to expand...
Click to collapse
Yeah i got u on that other guy, I was actually in Mexico 3 days ago from Arizona so i was actually in a different country and it was still roaming. And i actually get better sprint signal in Mexico then i do in my own house in Tucson,Az.
Im about 2 do a hard reset ill post back if it fixes the issue
takethat365 said:
Yeah i got u on that other guy, I was actually in Mexico 3 days ago from Arizona so i was actually in a different country and it was still roaming. And i actually get better sprint signal in Mexico then i do in my own house in Tucson,Az.
Im about 2 do a hard reset ill post back if it fixes the issue
Click to expand...
Click to collapse
Interesting. Hope you get it sorted.
sprint store
I am also having the same problem. I spoke to several techs that wanted me to do a restore of my phone, but i refuse because I have 2 epic's and they're both having the same roaming problem. I will be taking both of mine to the sprint repair store today or tomorrow. I will let you know if they find anything.
Root your phone and buy roam control from the market. That should change you back to sprint
Sent from my SPH-D700 using XDA Premium App
What PRL does your phone info say?
I would try reloading the prl either by the update that fails all the time or with qpst.
Try to backup your stuff first then do ##786# to reset your phone
if that didn't work then try to use odin and install the firmare again but this time try to make sure you select ( Phone EFS Clear) which will restore your phone completely to stock then when it runs it should update profile by it self and will program your phone.
Have you used roam control?
you can also try to use this app for roam control
hope this help