Frustrated... - Nexus S General

I work and go to school full time so 90% of the time I'm inside of a building. I'm finding that even seated in front of a huge window I have no data signal it just says "emergency calls only" and the wifi is so terribly weak I can't even connect to the campus wifi. Anything I can do to improve this before I consider other options?
Sent from my Nexus S

Bronk93 said:
I work and go to school full time so 90% of the time I'm inside of a building. I'm finding that even seated in front of a huge window I have no data signal it just says "emergency calls only" and the wifi is so terribly weak I can't even connect to the campus wifi. Anything I can do to improve this before I consider other options?
Sent from my Nexus S
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T-Mobile will NEVER be good at building penetration with their current network; it's the high frequencies they use and the lack of close-together towers.
WiFi seems to be hit or miss for people. I have zero issues with WiFi on my phone, but lots of people complain the NS is weak. You might consider a swap if you're still in the remorse period. Other than that, unless you get closer to the WiFi, there's nothing you can (currently) do to the phone that will boost the reception, but software updates might address that (new modem software, etc).

that is the nature of AWS 1700+2100 (t-mobile) signal
some areas are really good, some areas are horrible
i myself i'm victim of that, no much you can do about it, other than to report weak signal areas, so that they can put up more towers to cover the black spots (http://www.youtube.com/watch?v=kAG39jKi0lI)
as for WiFi signal... i don't seem to have that trouble
i can connect to WiFi G and N just fine, fast and strong 3 bars, or 4 bars, but never max

Bronk93 said:
I'm finding that even seated in front of a huge window I have no data signal... and the wifi is so terribly weak I can't even connect to the campus wifi. Anything I can do to improve this before I consider other options?
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I find that I am having the same problem.
The understand network signal issue that "AllGamer" and "distortedloop" mention. But I am came to the Nexus S from a G2. I wanted a purely Google phone and paid for the Nexus S. In the same buildings (Work & School), My G2 would report a stronger WIFI signal.
Any reason for this noted discrepancy? I'm not complaining, just trying to understand and find out if there is a solution.
I think I'm still in my 14 day period, so I may swap it out. But it feels like I've been setting up phone preferences and reinstalling programs for months. I've been through several G2s because of that darn hinge and now another Nexus-S.
Please somebody--- say there's a fix.

I get 2 bars of wifi only 10 feet from my home router even. Im out of my grace period but I have the 10$ a month best buy insurance, could that be used? Sadly I'm looking at the g2 and hd7, some form of reliable data is a must for me.
Sent from my Nexus S

I live in a terrible service area. With my Sprint phone I had to actually go outside to be able to make and receive calls and I live in the Northwest. Its f***ing wet here. On Tmobile I get great service...on my couch only. Its better than having to go outside, and I don't mind it that much to be honest. I just leave my phone on my couch while I'm at home and all is well. As for WiFi, I've never had any issues though I've read about all the people complaining. My wife and I both have great WiFi reception or at the very worst, reception on par with every other phone I've owned. She goes to class inside a concrete building from the 70s and gets fine WiFi and no one on any carrier gets any real cell reception in those buildings.

I don't have experience with any other carrier, so I have no basis for comparison, but I've never found T-Mobile to be particularly bad inside buildings in general. Some are just really bad. I suspect it has a lot to do with the design and materials of the building. I've never had an experience of having such bad coverage by a window, though. Maybe you're only in range of one tower, and the window you're standing at is just on the opposite side of the building from that tower? I dunno.

Thanks for all the feedback fellas. I'm going to see if the best buy insurance will cover a phone swap.
Sent from my Nexus S

It most likely won't. Your best bet would be an exchange if you're within the 30 days or selling the nexus and buying a different phone off contract.
Sent from my SubCyan CM7 Google Nexus S!

zorak950 said:
I don't have experience with any other carrier, so I have no basis for comparison, but I've never found T-Mobile to be particularly bad inside buildings in general. Some are just really bad. I suspect it has a lot to do with the design and materials of the building. I've never had an experience of having such bad coverage by a window, though. Maybe you're only in range of one tower, and the window you're standing at is just on the opposite side of the building from that tower? I dunno.
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T-Mobile's overall service is definitely location-dependent.
I live in the suburbs of Los Angeles. My house is single story, wood frame & 1/2" stucco construction built in the 50s. It's in the "hills", but in direct line of sight of two different towers. One's maybe 3/4 miles, the other just over a mile.
Until a couple of months ago, I could not get any signal in my house, on either voice or data. They did something in the fall and I started getting voice and EDGE, and occasionally I'll get a single bar of 3G in some rooms of the house.
AT&T and Verizon, 5 bars inside my house, but in fairness to T-Mobile, in the early days of the iPhone, I remember having lots of dead spots inside the house with the iPhone.

distortedloop said:
T-Mobile's overall service is definitely location-dependent.
I live in the suburbs of Los Angeles. My house is single story, wood frame & 1/2" stucco construction built in the 50s. It's in the "hills", but in direct line of sight of two different towers. One's maybe 3/4 miles, the other just over a mile.
Until a couple of months ago, I could not get any signal in my house, on either voice or data. They did something in the fall and I started getting voice and EDGE, and occasionally I'll get a single bar of 3G in some rooms of the house.
AT&T and Verizon, 5 bars inside my house, but in fairness to T-Mobile, in the early days of the iPhone, I remember having lots of dead spots inside the house with the iPhone.
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Crazy. I never had a smartphone when I lived in Rochester (MN), so I know nothing about 3G there, but I never had problems with voice calls unless I was in the subway or I buried myself in the core of one of Mayo Clinic's monstrous stone buildings. In Saint Cloud the only place I can recall getting no signal was in the middle of the cinder block labyrinth known as our student union building. In Portland, I get reception pretty much everywhere, though 3G coverage just doesn't exist still in sizable patches outside the city's core.
But yeah, I imagine it's like that with pretty much any carrier; some places, coverage just blows.

I've decided that I am willing to give up my nexus to get service through another carrier with better service in my area. Does anyone have experience with at&t? Does their band allow for better reception in buildings?
Sent from my Nexus S

Yes if you live in an 850mHz area for ATT then building penetration is spectacular. But It's not totally common.
Also I read an ATT version of the nexus s is confirmed now. So that's an option.

I concur with RogerPodacter on AT&T. Their 1900 mhz signal isn't much better at building penetration than T-Mobiles 1700/2100 AWS, but 850 should be. I don't think a lot of areas are actually 850 yet.
If coverage and building penetration are your main concerns, I really feel Verizon is the way to go. Everywhere I hang out that I don't get a signal on either my T-Mo or my AT&T phone, the folks with Verizon are getting good strong coverage. I live and work in the suburbs and surrounding areas of Los Angeles; since cell service is very much dependent on the area you live in with all the companies, your experience may be much different.
Along those lines, I was at Lake Mohave (Bullhead, AZ area) recently, and neither my AT&T i9000, iPhone 4, or T-Mobile Nexus One could get a signal at all for voice or data, but the guys with old original model iPhones were pulling in a signal. Go figure.

My Own Fustration
Hmm...my problem is that 50% of the time when I am on the subway and the signal drops off, when I arrive at the next station, it remains off. There seems to be some kind of glitch (either in the actual OS or else something caused by something I have running in the background) whereby the phone antenna just turns "off", so to speak, and the only way to fix it is to restart the phone.

TokyoGuy said:
Hmm...my problem is that 50% of the time when I am on the subway and the signal drops off, when I arrive at the next station, it remains off. There seems to be some kind of glitch (either in the actual OS or else something caused by something I have running in the background) whereby the phone antenna just turns "off", so to speak, and the only way to fix it is to restart the phone.
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Or you can try turning airplane mode off and on, see if that helps

How would I know which AT&T signal is available in my area?
Sent from my Nexus S

Bronk93 said:
How would I know which AT&T signal is available in my area?
Sent from my Nexus S
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I'm not sure how accurate this is, since it's 2 years old, but it's a good start: http://www.cellularmaps.com/att_850_1900.shtml

distortedloop said:
I'm not sure how accurate this is, since it's 2 years old, but it's a good start: http://www.cellularmaps.com/att_850_1900.shtml
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wow! i'm actually surprised there are less 850 coverage than 1900 areas (according to that map)
on a related note.
wish more Cell phone carriers had this feature
http://www2.windmobile.ca/en/pages/storesandcoverage.aspx
using google map, to check live coverage, and you can report weak spots, so they can build a new tower to cover the weak spots

Related

N1 reception on T-Mobile

Does anyone else have trouble with T-Mobile reception in office buildings? In particular concrete block buildings.
The reason I ask is because I have good reception most places in town. However, when I go in one of our office buildings, that is primarily concrete, I have no service. But always had AT&T service on my iPhone. In my office (different building) I get good signal, but I have a lot of windows.
T-Mobile has just added coverage in this area in the past 6 months and just launched 3g in December.
Same problem for me.
TMO + N1 = serious problems with 3G right now. checking out the google phone support forums says that they are aware of the problem, and are looking for a fix.
Even if other TMO phones have good signal using the same SIM in a separate phone, the N1 is experiencing issues.
No problem at all in Chicagoland. I was all over the place today and yesterday. Only lost a spot in one pace. Known issue with ALL carriers. In between 2 lakes in the middle of forest preserve. No cell towers around. No complaints. No more drop calls like AT&T.
Every phone I've had on T-Mobile has had low reception in certain stores like Target or Macy's.
timothydonohue said:
TMO + N1 = serious problems with 3G right now. checking out the google phone support forums says that they are aware of the problem, and are looking for a fix.
Even if other TMO phones have good signal using the same SIM in a separate phone, the N1 is experiencing issues.
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I am not actually having the 3g issue that seems to be going around. My problem is that I loose all reception in buildings.
LOL, well, that's just the way it's gonna go with radios. some companies have bouncers inside certain facilities that facilitate reception, other's wont. the hospital in which i work has sprint relays all the way through it. most other devices wont' work, because it's inside of a big metal and brick structure. just the way radios work
timothydonohue said:
LOL, well, that's just the way it's gonna go with radios. some companies have bouncers inside certain facilities that facilitate reception, other's wont. the hospital in which i work has sprint relays all the way through it. most other devices wont' work, because it's inside of a big metal and brick structure. just the way radios work
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Most older facilities just act as huge Faraday cages. Its fun when you work for a wireless engineer and your building was built in the early 40s and everything is just screwed up when you want to do large scale tests.
timothydonohue said:
LOL, well, that's just the way it's gonna go with radios. some companies have bouncers inside certain facilities that facilitate reception, other's wont. the hospital in which i work has sprint relays all the way through it. most other devices wont' work, because it's inside of a big metal and brick structure. just the way radios work
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Read all the way through to see if somebody was going to mention repeaters and how generally cell's shouldn't work in big building without 'em. Looks like you beat me to it. lol
iVisionX01 said:
Every phone I've had on T-Mobile has had low reception in certain stores like Target or Macy's.
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They want you to buy more and talk less lol.
david1171 said:
They want you to buy more and talk less lol.
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Well I found out how to talk more for free. Thanks to sipdroid, gizmo5, and google voice. Now when I am in this office I receive my calls on the sipdroid client, which integrates very nicely.
My G1 was great @ my job, but the nexus is kind of a hassle when it comes to having extended conversations there. Keeps cutting in and out. I have so much trouble making clear calls, although 3G works great...
Nope. No problem here in NYC. I work in an old renovated factroy building and those are pretty solid buildings with plenty of concrete and even going into the service elevator I still have 2-3 bars and 3G. Not sure where eople who are complaining about their reception but traveled to several major cities and never had a problem...San Fran, Boston, Chicago, Santa Fe...I can still hear ya.
I am in east Texas where T-Mobile's footprint is small. When the G1 came out I ordered one, but had to return it and cancel service with T-mobile because of their service. They only had gprs in town and absolutely nothing outside of town. Before ordering the N1 I double checked all of T-Mobiles coverage maps and it indicated that there had been vast improvements in coverage, and they launched 3g just before Christmas. So I bought the N1. I get good coverage in most areas of town, but there are a lot of dead spots. If I have 3 bars or less outdoors, walking indoors completely kills my signal. I have noticed that for some reason T-Mobile's signal does not penetrate buildings as well as AT&T's signal. I came from an iPhone 3g, and always had full signal in these buildings.
Also, there is absolutely no Edge on T-Mobile's network in East Texas. It is either 3G or gprs. And the 3g is quite slow (300k max) compared to AT&T 3g speeds (avg 1Mb). In the first 14 days I did not go any where but my main office, which is a stone's throw from a tower, and home, so I did not notice the coverage issue. I saw Edge once while roaming the other day, that is it.
In Houston Downtown I have trouble with reception in buildings. AT&T had issues too, but it doesnt seem like they were as bad.
What pisses me off is when I am in a phone call and the N1 switches from 3g to edge I lose the call.

Verizon Network Performance...

What are the forum's opinions on Verizon's network? Especially those of you who changed to Verizon from another network for the Incredible.
I'll be honest. The network has not been bad, I have service most places and 3g is decently reliable and fast. Not really digging that antenna indicator that makes up the bars on it's own, but performance was pretty good.
However, I didn't expect 'ok.' I expected 'The Network.' I expected moving from tmobile, the smallest carrier, and the n1, a phone with horrible antenna problems for alot of people, to get reception anywhere other people had reception. But in my area [suburb of Dallas TX] ATT seems to actually have more reliable coverage. In my house Tmo gets no reception [my house is a dead zone apparently.] ATT gets full reception. So in changing to verizon I checked their coverage map.... full 3g everywhere in my area. 1 bar in my house. 3g in my garage. Better than Tmo but ATT is 5 bars 3g!
And as far cities or major areas... never had a probl with Tmo there, always good HSPA. But leave a city and roll the dice.
Overall I rate Verizons network a 4 for North Texas Area. Tmo 3 Sprint 2 Att 5.
For Boston, my TMobile phones had much better call quality/clarity. I have not dropped any Verizon calls yet, but it is sometimes hard to understand what the other person is saying on the far side of the line.
On the other hand, the 3g speed and coverage has seemed good.
I have noticed the greater 3G coverage. I came from AT&T and this weekend I traveled across the country and spent some time in 6 different states, CA, IL, TX, NY, NJ, PA. Some were just driving through, others were airports. Never once did I notice a lack of 3G coverage. However most of the time I was at 1 or 2 bars, although that didn't seem to effect my experience.
It even worked in the plane at 30k feet, but only when I was above a major city. Gave me enough time to download an app. (yeah I know they don't want you to do that, I'm bad)
Coming from AT&T I do miss one thing, Data+Voice at the same time. More than a few times I was on a call with the hotel or car rental and they asked me for information I did not have handy. It was in my emails, but I couldn't access data to get them while on the phone. So I was put in a position where I had to anticipate what information I needed before a call and pull it up first. Another time I was talking to a friend about where we were going to meet, and I couldnt access Google Maps. It's kinda annoying.
I switched from T-mobile and while I'm gonna be missing my nexus once that 2.2 update comes out, my coverage is amazingly better, and my service overall wasn't that bad to begin with. Verizon has far surpassed my expectations.
Verizon user here who left Big Red, went to Big Orange, and then back to Verizon.
In my experience (here in central and western Pennsylvania), AT&T is hands down faster. This is simply the case with GSM as opposed to CDMA. However, 3G coverage with AT&T is spotty, whereas Verizon is awesome.
I have also noticed a misconception that # of bars is best indicator of performance. A better measuring tool is to check the following:
Menu > Settings > About Phone > Network
Take note of the Signal Strength. Somewhere around 50 dBm is almost excellent coverage while the closer you get to 100 dBm is borderline questionable coverage.
I am back with Verizon after less than a year with Sprint, and I am glad to be back. I had left VZW because of their crippled phones (reduced memory - disabled features - etc.), and not because of their service, which was fine.
I was quickly reminded that no matter how good a phone is, it's not worth a damn when paired with lousy service. Obviously YMMV, but where I live, near the edge of town but supposedly in a perfectly normal coverage area, Sprint is seriously lacking.
Average signal at my desk with Sprint was -95db or worse, and maybe as good as -92 if I went upstairs. Calls would drop fairly often, but even worse were the ones that *didn't* drop completely, and instead just went all flaky with audio cut-outs (with both phones I had on Sprint, the Touch Pro & the Hero). I was always running upstairs anytime an important call came in, just for the few db less signal loss, in the hopes that Sprint wouldn't ruin the call and make an ass out of me again (I can do that just fine on my own, thanks). Data throughput was also pretty inconsistent on Sprint. Sometimes it would work great while I was at some other location such as onsite with a client, but that just wasn't good enough. I need my phone to work where I live.
Anyways, back with Verizon things seem pretty steady for me. I get an average of -90db or better at my desk, sometimes as good as -85db, and if I go upstairs I have seen signals as good as -78db hold for a while. I have only had a single dropped call, and I saw no sign that it was a signal issue at the time. All of my calls have been clear, with no detected or reported audio cut-outs. Real-world data throughput is also much better for me than it was with Sprint. Web pages load consistently where they used to be sporadic, downloads don't stall anymore, and videos buffer just fine that I couldn't even touch on Sprint. No complaints about service here.
I wish Sprint all the best, but they won't be getting any more $$$ from me anytime soon. As for Verizon...well...what can I say except "Hey baby, thanks for taking me back! I missed you."
trevorwhopkins said:
Overall I rate Verizons network a 4 for North Texas Area. Tmo 3 Sprint 2 Att 5.
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Att 5, lmao
Try this get speedtest from the market, have your friend get speedtest from the app store, whenever you have the chance post run the test 3 times simultaneously and see how bad att network is. att network is like a ford fiesta, nobody wants it, but some are forced to endure it.
my conclusion on vzw is i am ususlayy getting 1.5-1.75 Mbps down and 600-1000Kbps up all the time at different locations. My friends iphone has never hit more than 1.2 , usually its 400-800Kbps down and up 200-500Kbps
i know different areas have different speeds, but in my area and most areas i have been to, mostly west coast, these results seem to be the norm
VZW coverage has always been great for me. Everywhere I go I ubersexual great reception in voice and 3g. I work in the Nevada desert sometimes and had data coverage where I wouldn't have expected it. And voice coverage was nearly always there. Can't wait for LTE.
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Sent from HTC Incredible via XDA Tapatalk App
Once I exchanged my phone for another because of something unrelated to signal I have noticed a difference. Before my phone would stick on 1x but now sitting in the exactly the same spot I only get as low as Rev-A. So there was an obvious problem with the radio on my last Incredible.
I've seen a few places where ATT could get out and VZW can't. Usually on a dirt road in the middle of nowhere. Having said that VZW is always crystal clear where ATT is garbled. I drop a VZW call about every 6 months.
I don't know what the Incredible's deal is with bars for the signal indicator, hut its not accurate. With the MOTO Droid sitting side by side, the DI always have less bars but is you watch the actual dbm, its the same or slightly better. I given on using bars at all. I just check that I have signal. I've done a lot of travelling and I have not lost service yet. some of my travel is in rural Mississippi.
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I had to go with a 4. VZW service is the best I've ever had, but coming from T-Mo, I got spoiled by the voice+data simultaneously. If that somehow became possible on CDMA networks, VZW would be perfect in my eyes.
I live 20 miles out in the suburbs in SC and I get 2 bars and 3G all day long. VZW has the coverage.
I came from AT&T to Verizon last month in NJ. It's one of the states where it's just blanketed in every cell service. Verizon is the best network I have ever seen. AT&T's network was unusable at times. Their data network was complete and utter garbage. I browse faster with Verizon on one bar than I ever did with AT&T with full bars. I'll never, ever go back.
I to am in NJ (NY Metro Area) Signal strength at home is a constant -71dbm, and at work a phenomenal -64dbm, had Sprint(my work),ATT(wifes work),TMobile (Son's current) all were "ok" but data by far is much faster with VZ, and I don't recall any dropped calls.
Super fast 3G outside...Tmobile's was MUCH slower. But seems like T-mobile signal in Atlanta could penetrate any building and the second I walk indoors with Verizon I am jumping around on 1x all the time. Cant get a 3G signal at work and spend 9 hours of my day there. T-mobile full bars of 3G goodness. 1 dropped call so far in 3 weeks so thats really good.
Verizon network is good here in Washington D.C. Metro area and surrounding areas. Ive only seen one dead zone while riding VRE train, its between stafford and quantico. Ive never had dropped calls or bad call quality. Only complaint i have is 3g speeds seem to be a lot slower in the city dunno if its maintenance or just too many people on the towers or w/e. Not even able to stream internet radio sometimes while in the city. speedtest.net app shows between 80kbps and 200kbps while in city. I get up to 4000kbps at my house outside the city in Fredericksburg.
Cycling from 3G to 1X
Data service will not lock into 3g but every few minutes jumps between 1X and 3g with attendant decrease and increase in data rates: 1x - 60 to 90 kbps down, 40 to 80 kbps up, 3g - 240 to 400 kbps down, 180 to 320 kbps up, all are average and sometimes much better on 3G during non peak periods. VZ reports no data problems at location and said to contact HTC.
Not a signal strength or reception problem and does not happen on two other phones sitting side by side with INC. INC: -87 to -89 db, Samsung Omnia II: -86 to -88 db, BB 8330: -87 to -89 db. All other phones have solid 3g signal and data rates all the time.
I really hesitate to exchange this phone because everything else appears to be working fine after doing the EVRC-B change to improve voice quality and I don't want to get another one with some other problem. Guess I'll wait as long as possible in the 30 day trial in hopes that either a fix is put out or a later batch of phones won't have the problem.
Re: Cycling from 3G to 1X
Replying to my own message: I now know why I am seeing this behavior. I got a free app "Real Signal" from the Market which displays the CDMA and EVDO signals in db separately. If this app is accurate my INC has a 10 to 20 db difference between the two with the CDMA -87 to -89 and the EVDO -95 to -118. So it looks like my INC has an antenna problem or a radio front end problem for the 1900 MHz band.
Also it seems that the change from EVRC to EVRC-B has not improved my voice quality as much as I thought as all day yesterday I had several calls that were muffled and dropping syllables. I do wish that HTC would get its act together as this is a great device otherwise.
I had iPhone 3G on AT&T in northern VA now with Incredible on Verizon I see huge upgrade in terms of speed and covarage. Its great!! also incredible is far better phone than iPhone.

[Q] Reception/Connection issues severe/widespread?

Hi G2 users. I'm torn about buying this phone. I've played with it at the store and love the keyboard, speed, looks, and build quality. However, I've seen comments in this forum and others and in some reviews that the G2 has difficulty getting/maintaining a signal. (I've seen similar reports for the desire z). Though, it does seem like these reports were more common in October than in November. Was the issue addressed (by updates or replacement hardware?) or did users just get used to the issue and decide to focus on the phone's strengths? Or, was the issue never that widespread to begin with?
No matter how great the features of the G2 are, I don't think I could put up with the frustration of not being able to depend on it working when I needed it to. So, what's your experience been? (Interested in everyone's experiences, but would especially love to hear any comments from anyone in the New York City area.)
Also, as I'm new to T-Mobile, I'm curious if building penetration at such high frequencies is an issue I should be concerned about. I know Sprint's Wi-Max is using even higher frequencies, but I've read some very daunting tales about it's lack of building penetration.
Thanks very much for your help.
My experience has been meh. WiFi calling has made my experience better than I could ever have hoped for though.
Any signal issues are probably t-mobile's fault IMO.
Sent from my T-Mobile G2 running Cyanogenmod.
I have a TP2 and a G2.. the TP2 has better reception than the G2.. the G2 slips a bit from the TP2.. with my TP2 inside my house, i will always have 4 bars (max).. with my G2, it'll switch between 3 & 4 bars.
also, it seems like data connection hangs randomly at times (data icon (H) stays lit tho).. not sure why this happens.. i don't have random data hang ups with my TP2.
My G2 has had absolutely worthless internet lately. I am getting quite pissed off that I'm spending the money on a data plan, I understand it sucks in my house, but when I am out around town I still barely get a signal. I'm literally getting speeds like 15kbps.
theratdude64 said:
My G2 has had absolutely worthless internet lately. I am getting quite pissed off that I'm spending the money on a data plan, I understand it sucks in my house, but when I am out around town I still barely get a signal. I'm literally getting speeds like 15kbps.
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u must be away from a HSPA+ tower.. i pull in 8mbps with my G2.
It used to do about 3500 down was my best... now it's WORTHLESS. I can barely even check a website for a phone number all over town where it used to work.
theratdude64 said:
It used to do about 3500 down was my best... now it's WORTHLESS. I can barely even check a website for a phone number all over town where it used to work.
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must be your towers.. they might be temporarily down, or your being throttled until your next billing cycle.
I just switched from a Nexus One, which can't hold a single worth crap. My G2 hasn't switched to EDGE at all and I get great speeds on HSPA+. Granted, T-Mobile has my area fully covered for HSPA+. I haven't taken it up into the mountains, yet, with it being winter here in Utah.
I'm in Brooklyn, so the reception is good outside, but once I get home, where I have only about 1 or 2 bars with edge and 3G, it will drop the signal sometimes. Sometimes even while texting, it will drop the signal, and will have to wait until the phone gains reception to send the message.

[Q] The moment I get to my door... NO SIGNAL

So I got the Nexus S yesterday and LOVE everything about it.
I'm unable to get any acceptable reception inside my apartment (on the lowest level of a three story complex thats surrounded by other apartments).
I live in Hermosa Beach, CA and TMO says I have good coverage here... and they're right... because once i walk outside I'm blazing... like literally once I'm outside my door... what gives??? How can I go from 3G 4 bars lit up in green to that stupid EDGE with one bar... lucky to be green... or no reception at all.
Will I be stuck with not being able to use my phone inside my apartment? I called TMO and they are sending someone out here to check the reception I guess... but I'm stuck using WiFi inside my apartment without being able to use the phone.
Anyone else experience similar issues like that? My sprint phone never did this.
look into getting a signal repeater or something
T-Mobile definitely has issues penetrating buildings, in my opinion. Both my home and one of the two work-sites I frequent are almost dead-zones on T-Mo.
I purchased one of those zBoost cell repeaters for my home, which greatly improves reception, but you need to be able to run a cable to an outside antenna for best results.
Here's an Amazon link for a starting point to different models: http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias=mobile&field-keywords=zboost+tmobile&x=0&y=0
That said, it's ridiculous to have to pay $250 to get your cell signal. I only did it because the one I got does both AT&T and T-Mo frequencies (not T-Mo 3G, though) and my AT&T phones can get signal inside the house, but just barely.
I too have issues in buildings not necessarily my house but businesses
This is a T-Mobile issue. Not a nexus issue. Also is not a new issue.
Sent from my Nexus S using XDA App
cpcrazyfly said:
This is a T-Mobile issue. Not a nexus issue. Also is not a new issue.
Sent from my Nexus S using XDA App
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Technically correct, but if the Nexus S is your first T-Mobile phone, you might not know this. It would be easy to think the NS has a poor antenna. It's a valid question to ask, in my opinion.
redhatyellow said:
So I got the Nexus S yesterday and LOVE everything about it.
I'm unable to get any acceptable reception inside my apartment (on the lowest level of a three story complex thats surrounded by other apartments).
I live in Hermosa Beach, CA and TMO says I have good coverage here... and they're right... because once i walk outside I'm blazing... like literally once I'm outside my door... what gives??? How can I go from 3G 4 bars lit up in green to that stupid EDGE with one bar... lucky to be green... or no reception at all.
Will I be stuck with not being able to use my phone inside my apartment? I called TMO and they are sending someone out here to check the reception I guess... but I'm stuck using WiFi inside my apartment without being able to use the phone.
Anyone else experience similar issues like that? My sprint phone never did this.
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This is just a fundamental issue with the frequencies t-mobile uses for their 3g network, 1700 and 2100mHz. Those have poor building penetration vs for example lower bands like the 850mHz on ATT which penetrates buildings much stronger. It requires them to build towers closer together but that isn't always possible, its hard enough to get towers up as it is.
This is one reason I've tried to stay on ATT 3g as their 3g band performs much better in these situations, when its available.
distortedloop said:
T-Mobile definitely has issues penetrating buildings, in my opinion. Both my home and one of the two work-sites I frequent are almost dead-zones on T-Mo.
I purchased one of those zBoost cell repeaters for my home, which greatly improves reception, but you need to be able to run a cable to an outside antenna for best results.
Here's an Amazon link for a starting point to different models:
That said, it's ridiculous to have to pay $250 to get your cell signal. I only did it because the one I got does both AT&T and T-Mo frequencies (not T-Mo 3G, though) and my AT&T phones can get signal inside the house, but just barely.
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Do you think TMO will provide this for me? Have people got TMO to do this before?
And yeah, I know this isn't a NS issue... I LOVE THE NS -- MY FAV PHONE OF ALL TIME!!, but i am new to TMO and love them as well EXCEPT for inside my house !!
Has anyone ever got TMO to provide better reception inside their home?? You would think they would provide people with like wireless routers for their homes!
I had the G1, Nexus One, G2, and MT4G before the Nexus S and have to say that the Nexus S gets hands down the best reception in my apartment.
The G1 was worthless, the N1, G2, and MT4G were pretty much on par but only got reception in certain parts of the apartment which means I couldn't move very much when on the phone (unless when on wifi calling of course).
The Nexus S has reception everywhere in my apartment with superior call quality throughout. Very impressed with it so far. T-mobile still sucks inside buildings but you're better off with the Nexus S than other T-mobile devices.
Sent from my Nexus S using XDA App
find another place lol
why you are living deep down under. afraid of nuke or something ?
Also, I live in Los Angeles and we've been having lots of rain here... will that affect reception at all?
And what about femtocell technology? Does TMO use it??
redhatyellow said:
Also, I live in Los Angeles and we've been having lots of rain here... will that affect reception at all?
And what about femtocell technology? Does TMO use it??
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Im about an hour away from you and the rain is horrible but i havent had any issues...
and I dont think they do
LOL! I cannot stop laughing reading this comment
ll_l_x_l_ll said:
find another place lol
why you are living deep down under. afraid of nuke or something ?
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Rain seems to be affecting my T mobile service, I'm in the valley and areas I normally get 3g on have been edge or no service since the rain storms began.
Sent from my Nexus S using XDA App
Hopefully someone will port the tmobile wifi app to the nexus s. I may return mine and wait for it because I don't want to keep switching phones at home because one has the ability for wifi calling and the other doesnt.
Also I have tried sip calling to no avail on both nexuses.
Sent from my Nexus One using XDA App
Rain is known to sometimes cause interference with reception; I notice this as well in NYC. I have noticed that the Nexus S is pretty good at keeping the signal alive, certainly better than my N1 or Vibrant.
To improve your reception, set the phone to airplane mode and then turn it off a few seconds later to get the closest towers. Also call 611 and ask them to reset your phone on the network from their end. Surprisingly, this sometimes does help. As someone said previously, the higher the band (2100 mhz for Tmo 3G), the worse penetration is unfortunately. I think Tmo stopped selling their repeaters earlier this year or last year (hotspot @ home).
I tweeted on Sunday my dissatisfaction with T-Mobile service. I was 75' outside one of their own stores in an area marked as 3G on their maps, couldn't get data at all inside another store, couldn't get better than EDGE outside in the parking lot.
Their reply was to try a new SIM. The SIM I have is from my N1 original, it's not even a year old. Anyone think it's worth the effort swapping? Do SIMS actually "wear out" that fast?
I suspect that's one of those "we don't really have an answer or fix, but give the customer something to try so we look proactive" kind of answers. LOL
have you tried setting up SIP + GVoice over Wifi?
This doesn't resolve the tmobile issue, but at least you can make and receive calls on wifi without eating up your minutes...
It's not ideal, but it works.
http://forum.xda-developers.com/showthread.php?t=877879
My friend had this problem with his ATT phones. He contacted them, *****ed, and they set up one of those repeaters in his apartment. He's the only one that could log into it and set up a filter to use only phones he registers. Maybe you can talk to Tmobile about this, though I'm not sure if they're eager to give everyone these things (or if Tmobile even gives them).

Blown away by how great signal is on this device in low signal areas!.

Just got my N4 last night, I have been driving the same commute for years now and i know every deadspot along the way.
Last night on my way home I was streaming the Anthonycumia show audio feed via Chrome, and I was holding 3-4 bars of LTE
when I got zero service historically. Unreal! not 1 time did the stream cut out when I was constantly having issues with all my older devices,
Droid x
Galaxy nexus,
Note 3
LG G2
Those older devices would all drop signal to 0 up in the sticks, where the Note 4 holds 2-4 bars consistently.
In the house, I would get 1 (2 if lucky) bars of 3g and could barely every hold a phone conversation.
Now, again 2-3 bars LTE and I can even use download booster.
Impressed to say the least. Anyone else noticing amazing signal?
Samsung finally has a great radio!
I'm with you, signal has been great.
I concur...i work in a lot of dead spot areas where the rich live and since they dont need cell coverage because of wifi they dont allow towers around. Note 3 was dead inside the house im working...now its mostly on 4g most of the time except for a few random outages...big improvement overall, at least if i walk out i get excellent coverage now
Sent from my SM-N910V using XDA Free mobile app
you guys are lucky...
The cell coverage at my house has always been atrocious, but I'm actually consistently getting a decent signal at my house with the Note 4. I'm really happy about it.
mlee0921 said:
you guys are lucky...
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verizon just sucks in general, but there's hope. call and complain about your awful speeds numerous times.
my speeds, when LTE first came out, were like 10-15mbps. then as more people got phones, especially the dumbass iphone, the speeds were horrendous and for 2.5 years, i would get 0.5mbps. yeah, not even 1mbps. 3g was faster.
so once a week, i called to complain to verizon over and over, and basically every time had them put in a service ticket because their tower was obviously unable to handle the amount of phones around here.
months later, all of a sudden my speeds jump...and now i'm getting a constant 25-30mbps every day in the same exact area.
honestly, i'd say complain and have atech goto the tower itself.
jayochs said:
verizon just sucks in general, but there's hope. call and complain about your awful speeds numerous times.
my speeds, when LTE first came out, were like 10-15mbps. then as more people got phones, especially the dumbass iphone, the speeds were horrendous and for 2.5 years, i would get 0.5mbps. yeah, not even 1mbps. 3g was faster.
so once a week, i called to complain to verizon over and over, and basically every time had them put in a service ticket because their tower was obviously unable to handle the amount of phones around here.
months later, all of a sudden my speeds jump...and now i'm getting a constant 25-30mbps every day in the same exact area.
honestly, i'd say complain and have atech goto the tower itself.
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Click to collapse
Not to say your complains didn't work, but what probably happened was that they installed and enabled AWS (XLTE in marketing speak) in your area. Something that Verizon was going to do anyways.
oilfighter said:
Not to say your complains didn't work, but what probably happened was that they installed and enabled AWS (XLTE in marketing speak) in your area. Something that Verizon was going to do anyways.
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Click to collapse
they claimed there's no XLTE over here. the only place in NJ that has it right now is atlantic city, and that's over an hour south of me.
i honestly think the tower was overloaded and maybe they worked on it. i'm in an area that was hit hard by Sandy 2 years ago, and since then, the LTE has sucked. apparently a lot of VZW fiber lines in the area were damaged bad during the storm, which is why we had little to no data service during the storm down here.
the voice quality during calls, sounds crystal clear. much nicer than the note 2!
I agree totally. Reception on this phone is unmatched by any Verizon phone ive had to date and ive had plenty. Its so good im hoping root comes in a hurry so i can freeze the update packages in titanium backup so the phone will not take an update and ruin the experience like KitKrap done to the note 3.
concur...at my desk right now, on my N3, I would barely get a signal. had to set my phone on the very edge of the desk near the window.
with this beautiful beast, I'm getting 4 of 5 bars.
I wasn't very hopeful after reading comments here but the signal strength for data has been WWWWAAAAYYYY better than my old GS3. I'd drop in and out going in and out of buildings and I go into a lot of concrete construction buildings and skyscrapers for work and usually I'd kick back to 3G. So far it hasn't dropped back and is chuggin' along.
Im coming from Motorolas and they have excellent signal strength. I dont see a difference in signal so it is a great improvement from the previous samsung phones ive had (S3 and Note3).
Both my wifes Note 4 and mine have had calls dropped and signal issues in our house. We just switched to Verizon for the first time. We came from US cellular and Straight talk and never had a single reception issue at our house. We live just north of Milwaukee in a town of 30k people. We called Verizon to complain and they started a ticket to have it checked out. The technician emailed me back a few days later and said everything is fine at the tower and in our area. He said there are several factors that can contribute to poor reception like building material of the house, tree/leaves foliage especially in summer months (ah its November and every leaf is on the ground now) and other RF in the area. Again, I never had a dropped call with any of my phones with US cellular in the 8 years I was with them. Needless to say, we were about to cancel our service with them and they offered to give us a free signal booster for our house. Hopefully this will fix our problems at our house, from what I have read, those signal boosters make a world of difference.
Whats weird is the signal strength is usually about -103dbm which is about the same when I checked with some of my old US cellular phones in our house. Because its happening with both my note 4 and my wifes, I don't think its the phone.
Sounds like the note 4 has good radio in it so hopefully my house is just in the cellular Bermuda triangle for Verizon and the booster will solve our issues at home.
This phone really impress me too with its signal power even in low signal areas it has really good signal.
Have to agree. I work at 2 locations and at the second spot there is horrible reception with my old Note 3 and iPhone 6 (when I had it). But when I came in with my Note 4 I was pleasantly surprised to see that my 4G icon was on with data. And my battery life is better because it's not working overtime for a signal.
No complaints here
Sent from my SM-N910V using XDA Premium 4 mobile app
my iPhone 5s (expectedly) got terrible signal at my school, so did my DROID Razr M. Now i'm rocking 2 bars of 4g. No complaints here.
Same here!
Noticed it while driving to work. My hour commute was hell with my note 2 if I didnt have music pre-downloaded to my phone. When I streamed music, I'd lose signal half of the trip (which is normal for any phone before the N4).
Last couple days I've noticed that I can stream music with little to no pause for streaming.
I live in bumfk... phone has a good radio regardless

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