Diagnose random shutdown? - G2 and Desire Z General

Probably at least once a day I will pickup my phone and it is off...any way to diagnose what is killing it? Running stock Sense with 1.72 update (rooted however). No overclocking but SetCpu is running but think it happened before when I wasn't using. Thanks for any help.
Sent from my HTC Vision using XDA App

Is it just off, or is it the "sleep of death", where you have to pull the battery to bring it back? I had the latter problem, and it was solved by installing one of the pershoot kernels from ROM Manager, oddly enough. Someone replied to a similar question from me with a "Try using pershoot, works well for me", and I was going to write it off as a rather unhelpful response, since he didn't elaborate at all...but wouldn't ya know it. Installed it for the hell of it, and cleared up the issues immediately. Didn't chance anything else (overclocking, settings, etc...). Worth a shot!

Its actually 'off'. Hitting the power button restarts it just fine, but it takes a long time to boot as if I HAD pulled the battery (not the fast boot you get when you tell it to turn off and then turn it back on).
I saw the threads on sleep of death but my symptoms didn't seem to fit.
I have noticed though that I would get pictures missing from my album and a reboot or a dismount and remount of my sd card would get them to turn back up. So I have bought a new card and so far so good on that front, and also no more shutdowns...so thinking maybe it was the memory card...which makes sense as it wasn't happening to anyone else!
Is there a program that logs what processes where running? I was thinking that I would see what tried to run before it shut off - but hopefully not necessary now!
Thanks for the reply...

Related

Anyone see lockups on stock after a while?

Hello all,
Not sure if anyone has had this happened to them as well.
I am looking to root the phone and this is the only thing holding me back in fears that would be a hardware issue and then can't replace. But thing that it is software.
Here is what happens, like in the mourning I will wake up and check time on device by just pressing lock once and put down (has happened even with out doing that) then will see that alarm won't go off and try and wake the phone with power button and will get no response from the device just black screen and phone is getting warm.
I will actually have to remove and reinsert the battery to get to come back on.
Has been doing this since the update. I have tried to go an uninstall all the programs I don't use and don't have anything on it that my mytouch is not running and that device has no problems. Tried master resetting the device a few times.
I have reset from the recover wipe data option and from spl neither seemed to help
Problem only seems to happen after the phone has been on for over 100 hours.
Weird thing I took notice is after a master reset it redownloads all the apps again right away. Don't know how to stop that.
Right now mine is running the stock software the shipped version manually update to official touch update from sdcard.
So my question is there anyway to have the phone keep the logs since logcat is reset when the phone is restarted to find the problem. Or if this something you all have seen. Any ideas would be appreciated.
Hopefully you have a software-only problem... and I don't know how to prevent logcat from resetting after restarting the phone... but I can recommend one possible solution...
1. Get the stock Google/HTC signed EPE54B firmware... http://forum.xda-developers.com/showthread.php?t=642811
2. Rename it to PASSIMG.zip, copy it to the root of your SD card.
3. Reboot in bootloader and select Bootloader from the menu. Your phone should start scanning for the PASSIMG.zip and ask you to apply the firmware update...
And, yeah... no you won't void your warranty by doing this, since this is a stock signed original firmware....
I get this (or a similar) problem too. I'm not yet sure if it's a hardware or software problem, and am therefore avoiding rooting my phone until I'm sure.
I have noticed that this happens more often, or at least seems to be more likely, when the phone is cold... I've not had it happen during the day (when it's nice and warm in my pocket), but when I leave it on my night stand whilst sleeping, or for an extended period on my desk at home, it seems to freeze up then.
I'm an electrical engineer and suspect that this problem may be due to silicon right on the edge of it's qualification range (similar to how some people are able to overclock to 1.2 GHz stably, mine is unstable even at 1 GHz... :-( ), I think my device is unstable at 998 MHz at whatever voltage it's running at currently (looks like Qualcomm changed the recommended voltage from 1.25 to 1.275 and finally to 1.3V over the course of early 2010).
See some of these commit comments for more details:
https://www.codeaurora.org/gitweb/q...it;h=6ede969b4418be5f8f2bd128d0cd4fbd3fd97e72
https://www.codeaurora.org/gitweb/q...it;h=ff61966464a2a2d2da36c0194d326370d3c3caeb
https://www.codeaurora.org/gitweb/q...it;h=a129aec2ec8b0b8ef9943e437415073620f15678
Based on them, I would guess we can expect more stability in the FroYo release (assuming it's using the 2.6.32 kernel, and is coming soon). In which case I'll wait.
I will try that rom next. In my tinkering I went back to erd and let it auto update to ere on its own. and will see how that does. If it fails again I will try the other rom. I can still revert back from that to erd if I want later right?
everything except the radio... i believe the radio can only be downgraded on an unlocked phone... so i've heard...
It happen to one of my nexus one too, the other one never hangs. It happen mostly when i'm charging on the dock with screen on.
I address this problem with HTC once, and they told me to try remove the micro sd card and see if it happen again. So i switch a newer sd into the phone and its running fine waiting to see if it hangs again if it does, HTC say will they come send a carrier over to fetch the phone to check it.
Running fine for 4 days already, just weird tho how can a sd card cause this?
Could also be a low memory issue with the stock ROM. My wife's does that until I kill a bunch of background apps. I look at the available memory and it's at 13MB. She also hasn't reboot her phone in weeks...so that's probably why it was low on memory. I guess the internal Android task killer doesn't do it's job very well!

TouchFLO 3D home screen freezes

Sometimes I just hate my phone. I have an AT&T HTC Pure. I haven't done any modifications to the ROM or anything, just installing a few apps. Today my phone turned itself off due to low battery, so I put it on the charger for a couple hours. When I needed it again I turned it on and the HTC TouchFLO 3D loaded, showing my background and the big ugly clock along with my appointments. I noticed after a few minutes the time was off by... a few minutes. The screen had completely frozen. I couldn't use the slider at all. There goes my People, Music, Calendar, Weather, and Programs tabs I use all the time. I soft reset and it comes back, looking normal. I go to use the slider and it freezes in mid-motion... never to move again. I press the Start button and my Start menu comes up. I close the Start menu and I can still see it, although it doesn't respond and the X is gone from the upper right-hand corner. I tap the Notifications bar and my notifications show up. I click close and it's still up, just not responding to taps (frozen is my guess). I've reset it a multitude of ways now all with the same result... even taking out the battery.
I don't get this. It was working fine just a short while ago. I've reset the thing before and not had this problem. I haven't installed any apps since the last time I had to turn it off due to low battery, and it came up fine from that. What could be causing this?
The real thing is this has happened before. It's like if it ever has to reload the TouchFLO interface it just bombs 1 out of 20 times. Hell I was playing around with Android for the thing, which resets the phone when you want to go back into Windows, and not had this problem the whole time I was testing it. If my phone shuts down, roll the dice and I might get lucky enough for it to come back without this problem.
I resolved it before by doing a hard reset. Lost all my stuff. That sucks for what seems no good reason at all. It's not like I was modifying system files or screwing with registry settings. It isn't even a custom ROM.
Any insight on what could be causing this, and how to get it back to normal?
I'm regretting not buying an Android phone every day anyway, but thanks to 2yr service agreements and lack of sufficient disposable income to dump AT&T I'm stuck with this thing for a while.
Thanks in advance for any help and understanding!
Your issue is that you are on the stock ROM.
That's why XDA exists, because stock ROMs are full of bloatware, eating up memory, and lacking any performance tweaks.
Cooked ROMs are not a cause of issues but a solution.
I hated my phone out of the box, but now it rocks...
With that, if you are going to stay stock, I suggest you get a backup program and hard reset.
At this point I'm very interested in custom ROMs, yet I know little about them. Looks like its time to get on it and read up what I can.
reptiletim said:
At this point I'm very interested in custom ROMs, yet I know little about them. Looks like its time to get on it and read up what I can.
Click to expand...
Click to collapse
Start with the Hard SPL thread. A link is located in the 2nd sticky.
This is the precursor to flashing a custom ROM.
Once successful, you can cruise the ROM forum for the ROM of your liking.
It's things like this that make me so glad I found this site
You can try installing "CleanRAM" and running it after every initial boot to clear excess memory. You can also configure CleanRAM to schedule your memory cleaning. I recommend you to use "Level 2" cleaning though.
cyberdroxxx said:
You can try installing "CleanRAM" and running it after every initial boot to clear excess memory. You can also configure CleanRAM to schedule your memory cleaning. I recommend you to use "Level 2" cleaning though.
Click to expand...
Click to collapse
Unfortunately CleanRAM does absolutely nothing. When TouchFLO 3D re-loads it lasts almost literally 2 seconds before freezing at whatever I'm doing. I've even used the customized process cleaner to stop as many processes as I could (or just manila.exe) and it still will freeze when the interface comes up.
I've been able to get it to the standard Windows Default look and it works now, so that will enable me to back up what I'm going to. If I'm going to have to do a hard reset anyway, might as well put something better on there.
Maybe this might help
i experianced the same problem and the cause was i sync my entire e-mail acc. on the pure and it ran ok untill i restarted it and it boom hanged.
So i cleaned up the entire messaging folder under \Windows\
At restarted it and it was fine
So i suggest dont sync up entire e-mail in any form i.e headers only etc.
If this helps do P.M me
I installed a custom rom from dutty, and now it completely dies while in standby, have to remove the battery to boot it up again. Looks like I traded one critical problem for another.
reptiletim said:
I installed a custom rom from dutty, and now it completely dies while in standby, have to remove the battery to boot it up again. Looks like I traded one critical problem for another.
Click to expand...
Click to collapse
Did you hard reset after flashing?
Also, which version of Dutty's did you install?

[q] a few questions (battery, missing market, fc youtube)

sorry if some of these questions have already been asked and answered. unfortunantely, my computer crashed due to a manufacturing flaw so I can only access google and this forum via my epic (which can be a pain sometimes). also, since heros threads are always deleted, I cannot ask these questions there. please, any feedback and help would greatly appreciated.
okay so I reflashed backed snack 1.6 w/ ultimate after testing some of the newest froyo builds. id rather wat until I get the official ota upgrade.
after reflashing 1.6 for some reason, android market doesn't appear to be installed. where can I download the application? I even tried reflashing 1.6 over itself but that didn't work.
also, I'm using the new gingerbread youtube but I signed in and now I get a constant fc when I try to open it. how can I fix this? if I can't, where can I download an earlier version of youtube?
another question. this time about battery. using 1.6 w/ ultimate, I get fairly decent battery. only problem is, my battery stats say that my display and standby are what is killing my battery the most. nothing ever runs in the background, every so often I unlock my phone to either check the time or texts or facebook real quick, brightness is on its lowest setting, silent mode, juicedefender running correctly (battery life: x1.56), no data running in the background, drm killed, battery calibrated and battery stats wiped, and everything else possible to to save battery.
and something I'm noticing now that the phone is charging, the battery is quite hot and I'm not even using the phone. it only overheats when its charging and I've also noticed that its only hot when I use certain roms/kernels. any insight on this issue? any way to monitor and regulate temperature?
once again, any help would be appreciated!
Sent through the Matrix
Ill take a stab at these. Reason for you market not showing, can't say? Did you wipe 3 times before flashing bs 1.6?
Also never sign in on gingerbread youtube on 2.1 build. I don't think anyone has got that working yet. Simply clear the cache for youtube and you should be set.
Lastly, I don't know what to say about your bettery.. what do you have setcpu running at? Do you have profiles to lower your phones speed when in standby? Couldn't hurt to give it a shot.
Sorry about your computer, all my info is based on personal experience don't really have a "dev" type answer for ya. But hope some of this helps.
Goodluck!
Sent from my SPH-D700 using XDA App
skelit0r said:
Ill take a stab at these. Reason for you market not showing, can't say? Did you wipe 3 times before flashing bs 1.6?
Also never sign in on gingerbread youtube on 2.1 build. I don't think anyone has got that working yet. Simply clear the cache for youtube and you should be set.
Lastly, I don't know what to say about your bettery.. what do you have setcpu running at? Do you have profiles to lower your phones speed when in standby? Couldn't hurt to give it a shot.
Sorry about your computer, all my info is based on personal experience don't really have a "dev" type answer for ya. But hope some of this helps.
Goodluck!
Click to expand...
Click to collapse
thank you for your reply.
yes I did wipe both data, cache, and davlik 3 times. I guess I will do that now and report back.
how would I go about clearing the cache for one specific app? I know I can do that when I open up my settings and go to app development but youtube doesn't show up in that list.
setpcu is oc at 1300 and uc at 200 conservative. profiles are as follows:
charging/full - 1000 and 200 conservative
battery < 15% - 800 and 400 conservative
screen off - 600 and 400 conservative
yeah, brand new computer too. all of a sudden it couldn't recognize the hard drive. and yes, most of my info is based on personal experience and creeping on forums.
edit: wiped everything 3 times and reflashed. market till not appear.
Sent through the Matrix
For youtube I just open it up without a data connection and step through the process of signing out only enabling data when needed.
If you're missing market then you need to flash back stock with odin then start fresh. Baked doesn't remove market at all. If anything it's the fastest responding market I've used.
Heat from the battery is usually caused by programs requesting cycles or data. Just restart the phone before bed after your initial battery calibration.
nadcicle said:
For youtube I just open it up without a data connection and step through the process of signing out only enabling data when needed.
If you're missing market then you need to flash back stock with odin then start fresh. Baked doesn't remove market at all. If anything it's the fastest responding market I've used.
Heat from the battery is usually caused by programs requesting cycles or data. Just restart the phone before bed after your initial battery calibration.
Click to expand...
Click to collapse
as I stated, I have no computer at the moment. so using odin to go back to stock is out of the question as of now. hopefully there's got to be another way without using odin. if not then I suppose I'm stuck in this predicament until I get my computer back from geek squad. and yes, I've never had a problem with heroes work before. but for some reason, this is happening.
and as I've stated before, no programs or data run in the background on my phone. after initial calibration I rebooted it. and after every boot, I toggle airplane mode on and then off. ill continue to moniter battery temps and see if the problem persists.
Sent through the Matrix
fromchaos0646 said:
as I stated, I have no computer at the moment. so using odin to go back to stock is out of the question as of now. hopefully there's got to be another way without using odin. if not then I suppose I'm stuck in this predicament until I get my computer back from geek squad. and yes, I've never had a problem with heroes work before. but for some reason, this is happening.
and as I've stated before, no programs or data run in the background on my phone. after initial calibration I rebooted it. and after every boot, I toggle airplane mode on and then off. ill continue to moniter battery temps and see if the problem persists.
Sent through the Matrix
Click to expand...
Click to collapse
Sorry bout that, I did read over that you hadn't had a computer. I overlooked it though. It just sounds like you might have somehow of gotten a corrupt install somehow.
Maybe you can try reinstalling 1.6 over top of itself. I don't really see anything wrong with that, but as stated before though. Make sure you wipe cache and dalvichk 3 times each before you do so.
nadcicle said:
Sorry bout that, I did read over that you hadn't had a computer. I overlooked it though. It just sounds like you might have somehow of gotten a corrupt install somehow.
Maybe you can try reinstalling 1.6 over top of itself. I don't really see anything wrong with that, but as stated before though. Make sure you wipe cache and dalvichk 3 times each before you do so.
Click to expand...
Click to collapse
that's okay.
hm that might be what's wrong. ill download it again later. right now, I'm watching two dumbasses snort a line of fire ants on 1000 ways to die. xD (too lazy right now)
Sent through the Matrix

[Q] Is the 'suspend process' issue truly a mystery?

I have searched through XDA and read all the threads regarding the 'suspend process' issue. The specific issue is outlined in Issue # 11126 on the Google Code/Android project home...
http://code.google.com/p/android/issues/detail?id=11126
I am trying to get to the bottom of this, as best as possible. For all intents and purposes, this really appears to be a mystery. Ultimately, it appears as though there is (currently) absolutely no specific reason a to why 'suspend' runs wild until the device is rebooted.
My question is (I know we can all only speculate):
Is there any chance that this could be Google account-specific?
The reason I ask is, I've been doing some "testing," just to try and make sense of this for myself. Here is what I've done/come across thus far...
- My fiancee's first MT4G was a black one manufactured in Taiwan. It had the inferior LCD-SH-C2 screen. Her battery was draining VERY quickly - i.e. before noon, without using the phone for much else other than texting.
- I enabled USB Debugging for her, to "rule out" the init process issue.
- Even though she only had Handcent, Facebook and Angry Birds installed, I removed all of them, leaving only Watchdog.
- I factory reset her phone, twice.
- For all of the above, the device was not rooted. I have since rooted her phone via the steps in this thread.
I'm in the process of creating a new Gmail account for her, exporting ONLY her contacts and then using that account for her new MT4G (Plum) that's scheduled to arrive today. I'm actually thinking of NOT using her new Gmail account at first though, so I can use her original Google account on this new, clean device and see if the suspend issue persists.
I might just be wasting my time, but I enjoy doing this and I don't think it's a complete waste to try and find SOME constant here. Am I nuts for thinking it's tied to the Google account? The Google account seems to be a black box of sorts. There is more than just contacts, apps and settings, yet there is no "window" into everything else that comes down - e.g. I can't log in to Gmail and "configure" it to not restore her wallpaper or WiFi settings. So that's why I say it's a black box of sorts, since it's doing more in the background than we have control over.
Nothing is truly random, at least not in the context of Android and the hardware affected. There has to be some reason why users of various devices, either do or do not experience this issue. Whether it's a specific action or the something that differs between one person's action vs. another person's, there has to be SOMETHING that's triggering this on her device, yet never triggers it on mine. I guess I'm just trying to flush everything out and hope that discussing it will help rule out/rule specific variables.
Let me know what you find. This is driving me crazy! I charge my phone at night, so when I head to work it's at 100%. By the time I'm heading home (4-430pm)... the phone is around 15% battery.
Watchdog tells me suspend ranges from 5%-49% at any given time. I've never had suspend drop below 5% except on fresh reboot. I've noticed, though, after a reboot that the suspend process will slowly work its way back up to using lots of CPU cycles (it starts at, say, .2%, then 10 minutes later its 3%... 30 minutes later its 5%... an hour later its 9%). Battery just gets hotter and hotter due to this.
I'll be checking back to see what you find! Thanks!
mwelliott said:
Let me know what you find. This is driving me crazy! I charge my phone at night, so when I head to work it's at 100%. By the time I'm heading home (4-430pm)... the phone is around 15% battery.
Watchdog tells me suspend ranges from 5%-49% at any given time. I've never had suspend drop below 5% except on fresh reboot. I've noticed, though, after a reboot that the suspend process will slowly work its way back up to using lots of CPU cycles (it starts at, say, .2%, then 10 minutes later its 3%... 30 minutes later its 5%... an hour later its 9%). Battery just gets hotter and hotter due to this.
I'll be checking back to see what you find! Thanks!
Click to expand...
Click to collapse
According to XDA and Issue #11126, you're not alone.
What's really bugging me is that neither my first MT4G, nor its 1st replacement or its 2nd replacement, have ever done this. My fiancee's first phone did this. She is now using my 2nd replacement while she waits for hers to arrive (today). So a device that never exhibited this issue, over the course of at least a week of normal-for-me use, started exhibiting this issue for my fiancee maybe a day or so after using the phone.
I thought I had "solved" it when I didn't see it crop up the first day she used my replacement phone. She was quick to let me know I was incorrect.
So I've got serious pressure here - all of my MT4G's haven't exhibited the out of control 'suspend process' issue while I was using the devices, but with her, it does. <queue the jokes>
We own our own business, so we're in the same room all day long while we use our phones. I was the first to tell her, "it's something you're doing." I'm only repeating myself by saying that I blamed it on an app she installed or something she "did" to cause it. After factory resetting, what...2, 3 times...I'm starting to forget; after checking the apps that are installed (and removing all of them); after verifying every setting from USB Debugging, screen brightness, account sync, etc. I seem to at least be able to say, "every single setting, shortcut, widget, app or usage pattern, does not produce the issue on any device I have used with my Google account, whereas it does with my fiancee."
That's the most difficult part to get absolute - the usage pattern. She's doing such basic things though, but I know that even the slightest of difference can produce different results.
I will most certainly report my results, futile or not.
The only common denominator I've noticed so far is that it only affects Sense UI devices.
Chadastrophic said:
The only common denominator I've noticed so far is that it only affects Sense UI devices.
Click to expand...
Click to collapse
That seems to be the constant, to a degree. I'm seeing people state that they're having this issue on anything from the Samsung Galaxy S (i9000) to a Nexus running Cyanogen 6.1. That's people stating it though, so I'm not sure if they're actually experiencing the same issue or not.
I am biting my tongue, but I think I found another common denominator...I am going to post back in a coupla days once I've seen it last for this entire week.
hi,
i'm running cyanogenmod 6.1 on a desire hd and have been experiencing the suspend process problem exactly as described in this thread a nubmer of times now over the last week. so its definately not limited to devices running sense.
the only circumstances this behavior hasnt shown is when running 2g only with all other sorts of communications and sync off
zero_oli said:
hi,
i'm running cyanogenmod 6.1 on a desire hd and have been experiencing the suspend process problem exactly as described in this thread a nubmer of times now over the last week. so its definately not limited to devices running sense.
the only circumstances this behavior hasnt shown is when running 2g only with all other sorts of communications and sync off
Click to expand...
Click to collapse
Yeah, it didn't seem 100% related to devices running Sense, so thanks for posting back to this.
My fiancee was experiencing this across her first two MT4G devices and has yet to experience the issue on her third and final MT4G. I want to see it run the rest of the week though before I share, but the issue did pop-up for her pretty much within 24-48 hours on her first two MT4G's.
Shlongwoodian: I have been following your posts as the "suspend" process has been affecting me since I received my phone the first day available. However, I am reluctant to send for a replacement as all else is great on the unit I have and there seems no gaurantee that a new phone fixes this issue.
I have tried Tmo and HTC and both seem clueless; therefore, I appreciate your research and look forward to any "fix" short of waiting for Gingerbread.
Anyone have any wisdom to pass on? This issue is driving me crazy! I've noticed it most on my black MT4G (w/the good screen) after browsing the web, youtube or using the media player. My wife's red MT4G (w/the inferior screen) has had no issues and her battery is amazing! The first day she got her phone her battery lasted 24 hours without even conditioning it! Granted she doesn't use it like I do mine, but it is still a huge difference. When this issue comes up on mine, I'm dead within 3-4 hours. I have Watchdog set so when it alerts me I just soft reset. That clears it up until it decides to come back at random intervals. It usually doesn't come back until I open the browser, etc. With as much as I use my phone (I am constantly on the road), it becomes a major pain to have to constantly monitor battery life. Any help is greatly appreciated!!!
Man, I am sorry to report that I gots nothin'. Ok, here was my original theory...
I was speculating that "something" inside the Google/Gmail account was the cause. My reasoning being, essentially, your info is stored in a database. When you get an Android device, that online database is synced locally with the phone's database. We each have different databases and there is more than just your apps, Market links, contacts, etc. I never exhibited the /suspend issue on phones that she experienced the /suspend issue on. I figured it was database-specific.
If a table contains a value, or rather, does not contain a specific value (or if columns are missing, etc.), it can cause an application to respond in a negative way. Sometimes, this causes an error to bubble up in an application. Other times, it doesn't. In my experience, I've seen much more subtle issues in databases, that don't cause errors or a crash, but instead just cause "undesirable results."
When my fiancee got her final, good replacement Plum Glacier, we started with a completely new Google account. We thought we nailed it, when a handful of days passed without seeing /suspend get out of control, leading to Android System and/or OS sucking down battery life. I think it was nearly a week into it and one day while she was out, she realized she lost battery life really quickly - i.e. left the house with 90% and by the time she got to the store, shopped for a bit and looked, her phone was down to like 30-40%. She knows how to check for /suspend and it was, of course, back.
It's still not something that can be completely ruled out, since it's not a very air-tight test. There could be something about my Google account (which I've had pretty much since Gmail beta was available) that's keeping me (and others like me) from getting it or that idea could be crap.
For some reason, I have never, ever seen this happen on my Glacier(s) running stock 2.2.1. Phones that I never saw the issue on, she saw the issue on. There is so much speculation around it, but it just seems like "some people" don't experience it and "some people" do. It's all over different devices, different skill levels, etc. No apps, same apps, whatever and it happens to some but not others.
Sorry to get anyone's hopes up. I'll keep looking for differences/similarities though and if I find anything at all I'll - or if anyone else finds anything, no matter how ridiculous it sounds (yes, we've tested the 'rock' and it doesn't appear to suffer from the /suspend issue) - post it here.
Thanks for trying! It was a good theory. So . . . now what? Is there any way to get this ranked higher with Google, HTC, etc. to get more people working on it? It is really driving me nuts! It mainly happens after I use the web browser, then put the phone on standby for some reason. I can't even use the browser any more without needing to reboot it to save battery life. There is another thread, but specifically for the Evo and I think one for the Nexus one, all with the same problem. What if a new thread were started that is not device specific? That way we can get more people to star it and maybe Google or whoever will pay more attention to it! I would hate to think that we are stuck with this problem until when and if we get upgraded to 2.3. I would suggest rooting and flashing a new ROM, but even those with custom ROM's are having the same problem, so that's not going to help. Thoughts???
jpiano said:
It mainly happens after I use the web browser, then put the phone on standby for some reason.
Click to expand...
Click to collapse
It truly is a mystery to this day. I've seen people say, "it happened right after I installed Handcent" or "it happens as soon as I do..." No one has come up with any concrete evidence thus far.
My fiancee has Handcent, I have Handcent. I used Handcent heavily, never had an issue. She stopped using Handcent - still has the issue. We've gotten so granular in our troubleshooting, we're literally tracking every step. LOL i.e. I pressed the trackpad to wake the phone, once; I unlocked the phone, I swiped my thumb once to view my Watchdog Widget on the screen to the left of my homescreen, etc., etc., etc.
So, for now, we just wait? My phone (and all previous phones) have been just fine. My fiancee however...yeah, I'm trying to find a fix pretty quickly.
One common theme that I've seen with this issue is that it only happens after I put the phone to sleep. I have never seen it crop up while actually using the phone. Maybe we're going about it the wrong way in trying to identify an app, etc that's causing the problem... perhaps it is simply the code involved in putting the phone to sleep and that's why there hasn't been any consistency with what one does to make it appear. In your experience, have you ever seen or heard of it showing up while the phone is being used? Perhaps it's just on mine that it works that way, but I thought it was worth mentioning. I know nothing about code or how android works so please forgive the noob comment if this is an obvious one. Merry Christmas!
I've got this problem big time. Returned my first phone because I thought it was the phone. First few days were good but lately its back and as bad as ever. First thoughts were angry birds twitter or wifi but I have no idea. If I can't figure this out I might have to sell this phone.
I will try to post some more thoughts. I think you're onto some good ideas here.
Sent from my HTC Glacier using XDA App
(Re-posting from the developer's Google blog where others are following this issue): Interesting about using the phone without a Google account. Not sure if this is relevant or not, but I've noticed something else with consistency. Granted I wasn't able to document the behavior through system panel at the time, but this has consistently happened. When suspend goes crazy, I can get it to stop simply by charging the phone! Even if I charge the phone for a few seconds, then unplug, it stays dormant without having to reboot. Noob speaking here but perhaps the part of android that actually logs the battery usage is suspending when the phone goes to sleep? When it us charging, this log is reset and clears the process from running. If this is even possible, then could someone write an app that clears this system log? Maybe by mimicking what happens when the phone is charging, we can at least temporarily clear the issue without the need tovl reboot? Again, I know nothing about all this so sorry if this is all irrelevant. Just sharing what I've noticed to be consistent. Thoughts??
Also, I saw on another xda blog (http://forum.xda-developers.com/showthread.php?t=870557&page=2) that someone linked this issue to a corrupt photo on the sd card. After formatting the card and restoring some files, says the issue has not returned!
jpiano said:
Also, I saw on another xda blog (http://forum.xda-developers.com/showthread.php?t=870557&page=2) that someone linked this issue to a corrupt photo on the sd card. After formatting the card and restoring some files, says the issue has not returned!
Click to expand...
Click to collapse
I wonder if you're on to something with the SD card. I've been thinking I haven't seen the suspend issue return on my phone in quite a while. I just realized that the only thing I've really changed is installed a new 16 gb SD card. Since then, no suspend process problems. For those who are having the problem still, I wonder if removing or formatting their cards would show any improvement? Worth a shot if at least to eliminate another possible factor.
Sent from my HTC Glacier using XDA App
That's cool that this thread is flushing out other ideas and possible variables. I like the idea of connecting it to the charger for a couple of seconds, but my fiancee is so used to just rebooting her phone each morning and sometimes again by mid-day, that it's easier for her to do just that.
jpiano said:
Even if I charge the phone for a few seconds, then unplug, it stays dormant without having to reboot.
Also, I saw on another xda blog (http://forum.xda-developers.com/showthread.php?t=870557&page=2) that someone linked this issue to a corrupt photo on the sd card. After formatting the card and restoring some files, says the issue has not returned!
Click to expand...
Click to collapse
I like the microSD Card notion. This is such a weird issue, that it's so easily associated with other items - e.g. applications, usage patterns, etc. This seems feasible though, but the only way to know for sure is to reproduce it. My fiancee experiences the suspend issue daily, if she doesn't reboot regularly. So, I should be able to take her microSD card and use it in my phone and get the suspend issue. I don't want to 'muddy' up by swapping microSD cards, so I'll try reformatting her card and see if that makes any difference. She usually sees the issue within 24-48 hours of a fresh boot, so it shouldn't be long before we see if that fixes it or not. I can check the card for errors, etc. as well.
werk said:
I just realized that the only thing I've really changed is installed a new 16 gb SD card. Since then, no suspend process problems.
Click to expand...
Click to collapse
I'll be upgrading to a 16 GB Class 10 soon, so I can give her my Samsung if need be. I'd really like to see if this is it though. It would explain the "some people get it and some people don't" pattern.
I also noticed that the minute I plug the phone in the problem goes away. Not sure why, just confirming it happens to me too. I also should note that when I returned my phone, they popped my old SD card into my new phone. So if there is an SD card issue with a corupt file/photo that could be something as well. I wonder woody if your girlfriends phone has had the same SD card after how many times did you say you traded it in? BTW, a side note, how did you exchange it so many times? After I took mine back to the store on day 14 they told me I wasn't able to exchange it again.
I do have a 16GB SD card but just haven't had time to install it. Wanted to double check which things I need on the new one from the old one, but it might be a good way to test this issue. Let me know some ideas before I swap the cards and maybe I can help test this.
Also, one more thing, what is the app you're using to log stuff? I'm just using Watchdog Lite right now.
I've got to figure this out or this is a dealbreaker for me. I have waited 3 years to upgrade phones, first time on Android, really wanted iPhone but wanted to stick with month to month from TMob. If this continues I think I will move to Windows Phone 7 or iPhone if I have to, but I really like this phone when the battery is not draining like a leech.
Thanks.
werk,
Just wondering what process you went through when you upgraded SD cards. Did you copy any files over to the new one or just start blank?
Thanks.
royhobbs said:
werk,
Just wondering what process you went through when you upgraded SD cards. Did you copy any files over to the new one or just start blank?
Thanks.
Click to expand...
Click to collapse
Just straight copied the existing files over from the old card to new one (new one in phone connected via USB, old card in SD adapter in my laptops SD card slot). I think some Angry Birds files didn't make it due to long paths, but reinstalled it and no problems since then.

[Q] Phone very slow, hang, unresponsive

Sometimes my phone will get very unresponsive such that any action takes many seconds to show up, and everything is very choppy. Often I see this when I wake up in the morning, but it happens often enough in general. It's so bad that I can't shut it down normally because it would take over 10 min (I've actually never waited to see exactly how long it would take). Thankfully I just found out about the three finger reset (volume up, camera, power), so I shouldn't have to pull the battery anymore, but it's still a problem.
I don't remember this happening before using custom roms. It happens with both DK28 roms I've tried - Bonsai and Viper. I believe it also occurred on the 2.1 Epic Experience, although I'm not sure. I guess I should try flashing to DK28 stock to see if that works, but it's a pain to set up everything each time. I figured I'd ask here to see if anyone else has had this problem and found a way to fix it. Also, I have a feeling this could be related to WiFi being turned on, but can't confirm yet.
My phone was stuttering yesterday.
But that was only after installing smartbench and using theonscreen keyboard.
However, since I've upgraded to dk28, the phone does take (relatively) forever to shutdown.
It'll go black but the bottom lights would still be on and then like a minute or two later it vibrates and actually cuts off
Sent from my SPH-D700 using XDA App
When my phone does this, it reminds me that I like to have SeePU installed. It's pretty useful in pointing out the apps that are hogging CPU and most likely slowing down your phone.
For me it's often Touchdown, and I kill it and things are back to normal.
I have found a few things that are useful. When I need to reboot my phone I use quick boot from the market. Works every time. In between I use fast reboot also from the market. Try them and see how they work.
Sent from my SPH-D700 using XDA App
Thanks for the app suggestions. I like the taskbar icons for SeePU. It's always been useful on my Mac (stats from iStat). Quick Boot makes things easier as well.
Next time my phone hangs, I'll see if some process is taking 100% CPU.
The phone hung again, and it seemed like something was taking 100% CPU, if the taskbar SeePU icon is to be trusted. I wasn't able to figure out what the culprit was though, because the phone pretty much stopped responding. Otherwise I would have loaded Android System Info to check.
can the epic 4g run this lag fix? if not, do we have any other ways to fix the lag?
http://forum.xda-developers.com/showthread.php?t=784691
edit: nvm
So I was able to view Android System Info while my phone was hanging, but it did now show any processes taking 100% CPU, although the total CPU usage was 100%. My guess then is that the Android 2.2 OS is buggy.
However, I did find people who said leaving USB debugging on would fix it, so I'm going to try that.
For reference:
http://forum.xda-developers.com/showthread.php?t=826507
http://androidforums.com/desire-hd-support-troubleshooting/244553-100-cpu.html#post2140890
My phone hasn't hung for a while, so apparently enabling USB debugging prevents the hang / lag / crash / 100% CPU. Weird but I'm glad it works
Now the only problem is kswapd0 eating CPU sometimes. I think this is caused by lack of memory, but I'm not sure what I can do about it.

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