Related
when they activated and set the number as the wrong number. Any one know the lock code so i can reset it. Thanks in advance
I believe u need MSL code..
it's different for every phone, so contact Sprint and ask them POLITELY for it, cuz they might not give it to u
but since u need to contact em might as well ask them to solve your problem..
if they don't give it to you. call and tell them you have error code 67. they will tell you dial ##3282# (##data#) and then they will give you the password, which is the MSL code.
svlittle said:
when they activated and set the number as the wrong number. Any one know the lock code so i can reset it. Thanks in advance
Click to expand...
Click to collapse
I have called sprint (*2) and gone to my sprint store many many times to get an MSL; I have never had a problem. Sprint rep sometimes says he isn't supposed to give it out, but that's while hes writing it down for me.
THIS IS A COMMUNITY POST
In this thread my aim is for everyone to submit their experience of getting their activation code for the WM7 port to HD2, this helps noobs and inexperienced users find it easier to get a code. Hopefully by some time we will have a good idea of the procedures of who to call and from what country it would work for.
THIS PROCEDURE WORKS FOR - UK/MEXICO[CONFIRMED].
Helpdesk location : USA
call method : SKYPE
call number : +18006427676
call charge rate via skype : FREE
call duration : 15 mins
process:
dial >
"technical support"(type of query) >
"personal"(type of user) >
"i don't know"(type of product) >
hold >
state your FULL NAME >
state your TELEPHONE NUMBER(i used my UK LANDLINE and they never said anything so it works fine, format for uk "+44..xxxxxxxxx etc.")
state your E-MAIL >
briefly have a story - try using these phrases
- "my hd7 says it needs an activation code"
- "my windows phone 7 is telling me i need a 25 digit number"
- "brother sent me it as gift"
- "sister sent me it as a present"
- "i got this windows phone imported from usa"
>
you will be told to hold the line while the worker generates you a code >
they will give you the code to either type in your phone or to write down >
WELL DONE.
did this before u posted it and it worked, btw im from México
Hi.
Thanks for this. I called twice. First time, the lady was reluctant to help me and continued on insisting that I call MS UK!! I said "Whatever!" and hung up!!
I then called again and got through to a guy who was excellent. Gave him my details and told me to hold on. I too gave "A" UK landline number and he didnt say much. He then came back with an activation code....and it worked!!
Thank you!!!
YauMannn said:
THIS IS A COMMUNITY POST
In this thread my aim is for everyone to submit their experience of getting their activation code for the WM7 port to HD2, this helps noobs and inexperienced users find it easier to get a code. Hopefully by some time we will have a good idea of the procedures of who to call and from what country it would work for.
UK Procedure.
Helpdesk location : USA
call method : SKYPE
call number : +18006427676
call charge rate via skype : FREE
call duration : 15 mins
process:
dial >
"technical support"(type of query) >
"personal"(type of user) >
"i don't know"(type of product) >
hold >
state your FULL NAME >
state your TELEPHONE NUMBER(i used my UK LANDLINE and they never said anything so it works fine, format for uk "+44..xxxxxxxxx etc.")
state your E-MAIL >
briefly have a story - try using these phrases
- "my hd7 says it needs an activation code"
- "my windows phone 7 is telling me i need a 25 digit number"
- "brother sent me it as gift"
- "sister sent me it as a present"
- "i got this windows phone imported from usa"
>
you will be told to hold the line while the worker generates you a code >
they will give you the code to either type in your phone or to write down >
WELL DONE.
Click to expand...
Click to collapse
That approach didn't work for me. You want them to think youre a n00b. I said that I was glad to finally speak to somebody because I didn't knew what choiches I had to make to have actually somebody on the phone. After that I told the good fellow that I configured my email account (live, hotmail etc) and that it's needed to be activated. I said that there where 5 bars, and that I found it rather weird beacause I didn't new If they want an andress, name etc. Then the men laught and sais, no It's needed a 25 diget code, and every bar you can enter 5 of those. I played dumb and I said I called my provider, and they said I needed to call HTC, wich told me to call microsoft. The guy laughs again and he only asked for my name and my telephone number.
What I want to say is...make It like you didn't knew what hit you, make them laugh. The will not be suspicious!!
Greetz
shadow480 said:
did this before u posted it and it worked, btw im from México
Click to expand...
Click to collapse
good to hear, i will add mexico to the list of countries that microsoft usa accept and give out codes to
rumz82 said:
Thank you!!!
Click to expand...
Click to collapse
you are welcome!
@Fabian1985 yeah well sounds stupid but i didn't want my scottish accent playing the wrong cards so i dumbed down my words and spoke weird
it kinda aided the process!!
I have a product key for the windows live activation for Windows Phone 7. I don't know if its a one account use or not, I can hand it out if you'd like..
I've had to use it more than once so I'm pretty sure it's not a one use product code.
It was easy for me to get the code since I live in the US, so if you wanna give it a try let me know
Ill give a code try, called UK & US m$ 20 times today with no results
YauMannn said:
you are welcome!
@Fabian1985 yeah well sounds stupid but i didn't want my scottish accent playing the wrong cards so i dumbed down my words and spoke weird
it kinda aided the process!!
Click to expand...
Click to collapse
ROFL! Awesome
braxtynh said:
I have a product key for the windows live activation for Windows Phone 7. I don't know if its a one account use or not, I can hand it out if you'd like..
I've had to use it more than once so I'm pretty sure it's not a one use product code.
It was easy for me to get the code since I live in the US, so if you wanna give it a try let me know
Click to expand...
Click to collapse
Hello ,I live in holland and I would give it a try.
Please sent it to [email protected]
for now thanks
may i have to code as well, please email to [email protected]
did this...called with magic jack..............done, working live services, marketplace downloads
name, phone no, email id :taken
elvis3 said:
Hello ,I live in holland and I would give it a try.
Please sent it to [email protected]
for now thanks
Click to expand...
Click to collapse
can you send it to me at [email protected] thx
these guides are awesome since Microsoft has no Internet access so far in their companies and noone of MS knows about this forums...
No luck for me, they didn't give me any code, after i gave my phonenumber the asked from where it is, ok ****, from holland told them that i bought this phone in the us when i was on business (-: the only thing the guy gave was the support number of MS in de Netherlands.
Who can give me a code, this was the second try and the second failure.....
Can anyone please get a key for me
sgsdebruijn said:
No luck for me, they didn't give me any code, after i gave my phonenumber the asked from where it is, ok ****, from holland told them that i bought this phone in the us when i was on business (-: the only thing the guy gave was the support number of MS in de Netherlands.
Who can give me a code, this was the second try and the second failure.....
Click to expand...
Click to collapse
try again, i gave them my indian mobile number, told them i was calling from india and my brother got me the phone from the US..had no problem whatsoever
PLease PM me for Codes
i have 6 of them .. PLease PM me for details .
Edit :I got few more , almost 8 of them as of 20-01 08:20 am EST time . PM me if you need em .
sgsdebruijn said:
No luck for me, they didn't give me any code, after i gave my phonenumber the asked from where it is, ok ****, from holland told them that i bought this phone in the us when i was on business (-: the only thing the guy gave was the support number of MS in de Netherlands.
Who can give me a code, this was the second try and the second failure.....
Click to expand...
Click to collapse
Why don't you call MS in the Netherlands? I have called MS in germany too!
Tried various MS phone numbers, but no luck:/ anyone have any luck getting a code? If anyone has a spare code
would be very grateful.
Cheers
[email protected]
Anyone care to provide an HD7 IMEI number they used to activate? I would be VERRRRRRRRRRRYYYY thankful!
raviluke said:
Anyone care to provide an HD7 IMEI number they used to activate? I would be VERRRRRRRRRRRYYYY thankful!
Click to expand...
Click to collapse
You are not allowed to post a WP7 activation key here, I donÄt think that anyone want to share his IMEI with everyone ^^ To activate the phone you donÄt need a HD7 IMEI, your IMEI is enough and you must get your own activation key ^^.
> http://forum.xda-developers.com/showthread.php?t=928695
yes but the IMEI and windows live ID is not linked to the activation. You can get many activation keys on the same IMEI. It wont make a difference. If anyone can help please PM.
microsoft representative ask for it when trying to get activation code through chat... any help please?
raviluke said:
yes but the IMEI and windows live ID is not linked to the activation. You can get many activation keys on the same IMEI. It wont make a difference. If anyone can help please PM.
Click to expand...
Click to collapse
dralex88 said:
microsoft representative ask for it when trying to get activation code through chat... any help please?
Click to expand...
Click to collapse
I've sent you both a PM.
Read it and use your brain .
I'm not responsible for anything !
Thanks
Yep, Microsoft ask your HD7 IMEI for the activation code - if you will provide them a HD2 IMEI they will tell you thats its a HD2 IMEI and not a HD7 IMEI, they are checking it. So best thing is search at Google Pictures a HD7 Back picture, where in one of them you will be able to locate a IMEI, search well & you will find.
itzik-g said:
Yep, Microsoft ask your HD7 IMEI for the activation code - if you will provide them a HD2 IMEI they will tell you thats its a HD2 IMEI and not a HD7 IMEI, they are checking it. So best thing is search at Google Pictures a HD7 Back picture, where in one of them you will be able to locate a IMEI, search well & you will find.
Click to expand...
Click to collapse
You gave 'em your HD2 IMEI and they said that they won't give you a activation code because of beeing a hd2 IMEI?
As i got my code through email i had not to give any IMEI but i wrote them that it's for my HD2.
So my question: Is MS supporting wp7 on hd2 or is it just about who you are talking/chating... to?
And doesn't MS gets my IMEI anyway once i activate wp7?! seriously
itzik-g said:
Yep, Microsoft ask your HD7 IMEI for the activation code - if you will provide them a HD2 IMEI they will tell you thats its a HD2 IMEI and not a HD7 IMEI, they are checking it. So best thing is search at Google Pictures a HD7 Back picture, where in one of them you will be able to locate a IMEI, search well & you will find.
Click to expand...
Click to collapse
When I rang MS they asked me what phone it was for, I told them it was for my HD7. They then asked me for my IMEI so I gave them mine, from my HD2, I got my activation code without a problem...
I gave them my hd2 imei and they didn't check it
I gave them my HD2's IMEI and they gave me the code as well
I must be the exception here. I unlocked my hd2 today, and called 1-800-microsoft. Told them I had bought a hd7 off the web, I had my product key in 4 minutes, she gave it to me over the phone! They NEVER asked for an IMEI
I went a different route. I did the chat thing but told them that I just got my HD7 and had no idea I would have to activate it when I bought it. I said I was getting ready to bring it back to the store if I couldn't get it activated soon. I got my activation code in about 2 minutes.
Sometimes you just gotta act angry. Be nice but act like it's too many steps to use a cell phone. You'll get your code.
Joel
I keep getting asked for an imei number I cant seem to find a way around it, very frustrating.
Maximillion195 said:
I keep getting asked for an imei number I cant seem to find a way around it, very frustrating.
Click to expand...
Click to collapse
Hi,
I sent you a PM
Read it and Im not responsible !
god this is so frustrating, from what i gather there is no chat support in the uk, so when you call them (i have numerous times) they all want an IMEI, or proof of purchase.
all i want to do is activate the bloody thing
ascottuk said:
god this is so frustrating, from what i gather there is no chat support in the uk, so when you call them (i have numerous times) they all want an IMEI, or proof of purchase.
all i want to do is activate the bloody thing
Click to expand...
Click to collapse
Call Microsoft US, tell them it was a gift from somebody who lives in the US, give them an IMEI (Google for one, really, I have found four) and you`ll get your code. You might get lucky and they will only ask you for your name, e-mail address and phone number (which was my case).
ascottuk said:
god this is so frustrating, from what i gather there is no chat support in the uk, so when you call them (i have numerous times) they all want an IMEI, or proof of purchase.
all i want to do is activate the bloody thing
Click to expand...
Click to collapse
I don't see what your problem is... Give them the IMEI number from your HD2. They have no way of checking it as far as I know. I've done it as have loads of others on here from the UK... What do you think they are going to do have the police come round and arrest you.
The only thing they would do if they do now check, is to say that you don't have a HD7, and they can't provide you with a code...
kawazaki said:
I've sent you both a PM.
Read it and use your brain .
I'm not responsible for anything !
Thanks
Click to expand...
Click to collapse
pm me too..tx for the 1st
anrabi4 said:
Call Microsoft US, tell them it was a gift from somebody who lives in the US, give them an IMEI (Google for one, really, I have found four) and you`ll get your code. You might get lucky and they will only ask you for your name, e-mail address and phone number (which was my case).
Click to expand...
Click to collapse
i need that too, thx i'll appreciate it in the 1s place.
I still have no luck to finding serial number....
i ask Microsoft via chat three times ( i can give screenshots about this) (
but because Windows Phone 7 is not officially launch in my country, they dont wanna give the number..
the last chat, they ask for my imei, i gave them, and they say is not correct...
anyone care to help me?
i'll be very thankfull....
thanks before...
I have tried by phone and e-mail and have had no luck I have been asked every time to provide an IMEI number which obviously I dont have... Not sure what to try next. If someone has a spare one or decided they dont want WP7 on their phone anymore could you post it to me via email? I will provide email if someone would be happy to do it
Hope someone out there can help me soon
Dial *#06# in your dialer. A number should appear - copy down every digit. This is your IMEI number. When they ask for one, read it to them. They'll give you a code. They asked me for my IMEI and my activation code worked perfectly.
Sent from my HTC HD2 using XDA App
thanks
will give it a try thanks
I was asked for my imei number and they came back saying I had a hd2 which is not a wp7 phone and they won't support it.
Sent from my HTC HD2 using XDA App
no luck
tried via chat, but they said same as above I will try via email but dont think its gonna work come on guys read how many people dont like it and going back to android surely one of you can help me out
Other than that means gotta go back to android hopefully not as really like the wp7 interface :S
Thanks anyways
I think you gotta give an HD7 IMEI
I just did a microsoft chat. The first person asked for an IMEI. I just closed the chat. Then did it again to get a different rep. This one only asked for my number, last name, and phone type. He got me an activation code. It all depends on who the rep is. If you get a rep that asks for the IMEI, close and and try for another rep.
futango said:
I just did a microsoft chat. The first person asked for an IMEI. I just closed the chat. Then did it again to get a different rep. This one only asked for my number, last name, and phone type. He got me an activation code. It all depends on who the rep is. If you get a rep that asks for the IMEI, close and and try for another rep.
Click to expand...
Click to collapse
Can you send me the link to the chat page, because i cant find it? Thanks
Follow this thread.
http://forum.xda-developers.com/showthread.php?t=921309
Like I said. If you get a rep that asks for an IMEI just close and try for another. Hopefully you get a rep that doesnt. GL.
Hey well I have been trying and trying and seriously getting nowhere if someone could give it an attempt for me and send it to [email protected] I would be most grateful. Going to give it an attempt again tomo if I dont hear from anyone.
If I don't find a solution guess it'll be back off to android
Same for me unfortunately i couldnt access the chat so if someone could send me a key i would appreciate it a lot
Tried the online chat (US) they just directed me to the UK contact info.. shame.
exact same response I got, sent an email to UK support but asked for IMEI have to wait and see now if they accept my IMEI number we shall see!
How do you get to the chat page? I emailed them (US) but I think chat would be easier, so I went on their website and went to the windows phone 7 consumer support page. It loaded the page but instantly redirected me to the "contact us" page. This page gives no real support, it only says to look for answers on microsofts forums, contact your mobile operator, or your phone manufacturer. Not sure how to chat with an actual microsoft person.
willzrocking said:
Hey well I have been trying and trying and seriously getting nowhere if someone could give it an attempt for me and send it to [email protected] I would be most grateful. Going to give it an attempt again tomo if I dont hear from anyone.
If I don't find a solution guess it'll be back off to android
Click to expand...
Click to collapse
is this some kind of a threat???
chat and email dont work for most UK
you havent tried at all.
lol
lol How could it be a threat There is no one to threaten, its just the choice I have to make if I cant get a key. All I keep getting is being redirected to the contact us page on the UK site where it says to contact HTC or my mobile provider. Like I said I am going to try again tomo since they are shut now all I am asking for is help to obtain one
Also if you mean I have not phoned them that would be true, but the numbers I tried were shut today so gonna try and call them tomorrow
Under the US contact list select general enquirys but unless your in US they are no help
Use my method, though it's kinda evily :
1-[Skip if you're in the U.S] Use anonymitynetwork.com to get a U.S IP .
2- Go to YouTube and look for a video that shows how to upgrade the sd-card of an HD7 (look for "HD7 upgrade slot" ?) .
2-2 He probably won't hide the IMEI (at least I found someone who didn't ) and copy that IMEI.
3- Contact MS Chat and tell them your HD7 is asking for activation code, when they ask for IMEI just give them that one
If you are an honest guy don't do it
I'm not responsible for anything
omit94 said:
Same for me unfortunately i couldnt access the chat so if someone could send me a key i would appreciate it a lot
Click to expand...
Click to collapse
You should call MS Netherlands (the 020 number). I used menu options 2-2-3-2 to get someone who could give me an activation code.
Not using WP7 right now. I miss a good navigation program and a decent divx player.
willzrocking said:
Under the US contact list select general enquirys but unless your in US they are no help
Click to expand...
Click to collapse
its real fun to skype with them, trust me.
This one for example: http://forum.xda-developers.com/showthread.php?t=1356833
Can I call MS up right after flashing it and ask for an activation code? Or do I need to follow the instructions listed here (http://forum.xda-developers.com/showthread.php?t=911579) first? I'm confused because I saw that the ROM is already unlocked, where one of the steps to activating asks that this be done.
Thanks for your help in this quick question.
activation (Live service) dont have anything with unlock.... unlock is only to load xap (homebrew and pirate apps) files to phone... activation need only to use Live service and Marketplace.... also no matter how you get activation code (chat or call)
dxdy said:
activation (Live service) dont have anything with unlock.... unlock is only to load xap (homebrew and pirate apps) files to phone... activation need only to use Live service and Marketplace.... also no matter how you get activation code (chat or call)
Click to expand...
Click to collapse
Thanks for the response, clears it all up.
So do we always need to do this?
Also when you buy an original one?
Cause I fill in my Live account, but nothing happens...
Mr-Dutch said:
So do we always need to do this?
Also when you buy an original one?
Cause I fill in my Live account, but nothing happens...
Click to expand...
Click to collapse
you need also live activation code (XXXXX-XXXXX-XXXXX-XXXXX-XXXXX) to enter
only once you need contact MS and ask for live activation code for HTC HD7... and after that you can use this code indefinitely with all WP7 ROM's on same device and same live account
Thanks for your information.
I'm trying to get it now.
It is solved btw!
It is working fine!
Thank you.