[Q] 3G connection not working, already add apn - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

Hi,
I have added apn but 3g data connection still not working in WP7. Have tried several radio version (2.12, 2.14, 2.15) but still not working. My local ISP is taiwan mobile and apn is "internet" or "match". I did the same 3g config on Android ROM, 3g connection works perfect. Does anyone meet similiar error.
Thanks~

Try this thread maybe you inputted the wrong apn.
http://forum.xda-developers.com/showthread.php?t=915375
If its not listed in the original post keep looking through the thread to see if someone posted it, or try this site
http://www.jsmwireless.com/apn/apn-uz.html

I don't think I input the wrong APN. The same APN works in Android but fail in WP7.
Thanks anyway...

No one have the same issue???! I have tried another sim card and used htc connection setup tool and tried to flash all available WP7 ROMs but still 3g connection not working... The same APN works under WM6.5 and Android. WP7 is perfect with my HD2 but this issue is really annoying...

using the settings in the link worked for me (t-mobile uk) just need to activate live services

Related

any dream/magic users in india?

hi guys was wondering the above? i heard its quite difficult to get the EDGE/gprs working on this phone in india.
Thanks!
No. Getting EDGE to work is as simple as in any other country. Just find out APN settings of your provider and add them from settings.
thank u so much i will do so!
Im sorry for being daft but when u say sim unlocked,does it mean it will work on any network in the world? Or just diff networks in the country u bought it in? Im askin cause im in india and i hope it works here
celester340 said:
hi guys was wondering the above? i heard its quite difficult to get the EDGE/gprs working on this phone in india.
Thanks!
Click to expand...
Click to collapse
I am using Magic with Airtel. EDGE is not a problem works fine, I am on weekly unlimited plan.
great! i also figured out the apn setting using it with vodafone,although vodafone doesnt have any unlimited data packages in india
Edge/gprs settings
Can you write the apn settings of vodaphone as you have set on your phone here.
Thanks.
www
rest is default
Hi,
I have problem in accessing the secure sites using the normal vodafone GPRS connection wit the APN "portalnmms" None of the "https" sites will open nor can I use the active sync or other push emails.
I tried to create a new APN with "www" but once I selected it as the default APN, my GPRS stopped working. I have not changed any other settings. Please could anyone help.
Thanks,
Deepak
Gprs settings not recieving from airtel.
I am using Airtel as it Is..... can someone tell me what settings work on my stock HTC magic phone. I have Airtel live activated. And I was very able to browse and log in to my mails etc. (The customer care guy was surprised that I had been able to access mails on Airtel, however I dont y he felt so). But when I went on roaming I was not able to access my mails but only cue browse the net. Then I tried resetting my fone to factory settings losing the Airtel live settings. Then called up Airtel and asked to send the settings, BUT THEY SAID THEY ARE NOT ABLE TO SEND THE SETTINGS TO MY CELL AS I WAS IN ROAMING.
Then even when I came back to local, they were not able to send me the gprs/mobile office settings to my magic. Any idea guys ......?
not able to avail 100MB plan from airtel
After repeatedly making requests to airtel customer care, I am not able to get the free 100 MB plan, which comes with new Airtel magic, activated on my handset.
It seems that Airtel is not yet technically equipped to support android handsets.
I am using AirtelLive and paying 100Rs/month for usage
Even I am also facing the same problem. SSL sites not opening up. Not able to access gmail/gtalk/Android Market on my GPRS connection. Have a Vodafone connection.
Tried the "www" APN settings thing.
Didn't work.
Any breakthrough so far?
After going through a few forums, I guess its a problem with the APN. Many people suggest clearing the proxy and the port fields. I tried that. But then, my EDGE connection was lost and I couldn't connect to the net. Following are the current APN settings that I am using:
Name: Vodafone live
APN : portalnmms
Proxy: 10.10.1.100
Port : 9401
MCC : 404
MNC : 27
APN type: default
If anyone is using any other settings on Vodafone, Do inform.
[email protected] said:
After repeatedly making requests to airtel customer care, I am not able to get the free 100 MB plan, which comes with new Airtel magic, activated on my handset.
It seems that Airtel is not yet technically equipped to support android handsets.
I am using AirtelLive and paying 100Rs/month for usage
Click to expand...
Click to collapse
Well I have magic (not bought from airtel, but imported from TW), I have taken 399 gprs plan and every thing works fine. I sync exchange mail, gmail, yahoo mail, browse including secure sites. No problems at all.
1) You need to get mobile office GPRS plan activated on your number
2) APN settings are simple -> Set APN to airtelgprs.com and leave all other settings as is and set APN type to default, if your mobile office is activated you can see all you data stuff working.
Update: I have this from June 09 even before HTC launched Magic with Airtel
Subhash
APN issue
I flashed my HTC Magic to Amon Ra's 1.6 ROM. Everything works perfectly except gprs. The baffling thing is that when I put in some random settings for the APN, they get saved, of course it doesn't work, but when I add the correct settings, the new APN doesn't appear in the list at all and the gprs does not work. I am using a vodafone connection. Any ideas?
gprs setting for mtnl
hi guys i want gprs setting for mtnl connection
i am prepaid customer
i tried to call cc but they doesnt seem to know about ihttp://forum.xda-developers.com/images/smilies/mad.gift, also searching google no result
so plz if u know it then post here
thanks in advanced!!http://forum.xda-developers.com/images/smilies/smile.gif

what rom to flash?

hi i have a htc hs2 for t-mobile unlocked, i live in Canada and am using the rogers network , i cant seem to get my data connection to work on the phone. it asks me to login and put in additional info, would i be able to install a rom for the other hd2 leo section so it doent have t-mobile stuff on it. i basically want my data top work and it doesnt recongnize my current data connection, i can make calls just no internet except wifi. any help would be great. thanks
Sure you could flash a Leo rom but you will most likely brick your phone. You need to change the settings from the T-mobile internet settings to Rogers internet settings.

[Q] How to Unlock my mobile network settings?

Hi,
I recently bought a HTC Surround (AT&T), im from Costa Rica and we don't have AT&T as a carrier.
The phone works great with the GSM band but when i try to look for any 3G settings (using 850Mhz band) i cant find any options.
According to an article in the internet (i cant post any links yet) there should be an option called "Mobile Network" where i can turn the 3G on or off, so im guessing AT&T disabled the option (phone doesn't have any 3G sign on the sign bar at the top just the antenna bars).
Is there any way to Unlock the 3G options on this phone?
Thank you.
Help me out a little with your request. The place to turn on/off data is under cellular in the settings page. However, I haven't found "Mobile Network" on mine. However, I did download HTC Connection Setup which allowed the phone to search for various carriers and automatically set up the connections. That program is in Marketplace under HTC apps.
BTW, is your phone SIM unlocked?
Thank you for answering ...Sure ill help you with what ever you need... we might be able to narrow down my problem... lets see
1. HTC connection: yea i tried the app actually i have it installed on my phone but its giving me a message saying "Carrier doesnt exist in the data base" that i need to go a create apn (isnt that for phone internet). so i cant use the application, our carrier here is called I.C.E.
2.The band Costa Rica is using for 3G is the 850MHz. my SIM card is linked to a GSM account (1900 MHz) but the phone should be able to recognize the band tho, isnt that right?
3.how do i know if my phone is sim lock? i just placed my GSM SIM card inside and its working, do i need to try with a different card?
4. how does 3G works in this phone? is it configurable?
I'm pretty sure you are going to have to configure an APN for it to use 3G. As for band switching, I don't think it's possible with the current interface (at least on AT&T). Perhaps there are some registry entries that we will soon be able to access when some of the WP7 developers make headway, but right now, there is nothing of which I'm aware. If you can call on your network, the phone is already SIM unlocked, so no need to worry there.
I found some nice info about switching 3G or 2G etc... which it helps but i think it didnt work on mine.
Does anyone know how to set the HD7 (or surround) to 3G only?
Dialer> ##3282# Call > Settings > 3G only.
But in my case what i saw after that was that all the antenna bars were gone and then it went into no service then picked up signal again. After checking the settings after dialing again it was set to automatic again and if a switch it to 3G only it does the same thing again.
So im guessing it didnt work, ill try to talk to my carrier and see if we can create an APN to handle the 3G.
Is there a chance that the 3G feature is locked by AT&T?
Thanks for all your help if by any chance you find out something else i will appreciate the help.
Well apparently i got it fixed my phone seems to be working on 3G right now, i have the 3G sign on the top bar.
To make the story short.
I just configured my internet, added the roaming options and then tried again ##3282# only 3G and it worked now its showing 3G next to the antenna bars.
Thank you jwzg for your help.
Can not change the language
I have HTC surround. I did unlock AT&T phone. Now it works in Russia.But when I'm changing the languge from enlish to russian: can not save it. Please help me
need help
i have a question and i need some help pease... i have and htc surround which was unlocked from att and now am using t-mobile with the phone however i do not get 3g working what can i do is there any fix for it?
xSebast said:
Hi,
I recently bought a HTC Surround (AT&T), im from Costa Rica and we don't have AT&T as a carrier.
The phone works great with the GSM band but when i try to look for any 3G settings (using 850Mhz band) i cant find any options.
According to an article in the internet (i cant post any links yet) there should be an option called "Mobile Network" where i can turn the 3G on or off, so im guessing AT&T disabled the option (phone doesn't have any 3G sign on the sign bar at the top just the antenna bars).
Is there any way to Unlock the 3G options on this phone?
Thank you.
Click to expand...
Click to collapse
Hi. If your SIM card is old (GSM) add APN: icecelular. If your SIM card is new (Kolbi), add APN: kolbi3g
jaraya13 said:
Hi. If your SIM card is old (GSM) add APN: icecelular. If your SIM card is new (Kolbi), add APN: kolbi3g
Click to expand...
Click to collapse
hi guys
I living to Costa Rica and i have a HTC Surround 3G network not problem apn icecelular
so MMS messenger is a problem, how is the configuration ??????
geovannyguadamuz said:
hi guys
I living to Costa Rica and i have a HTC Surround 3G network not problem apn icecelular
so MMS messenger is a problem, how is the configuration ??????
Click to expand...
Click to collapse
that's easy no problem just download this app from the market is called connection setup I believe then just open it and follow instructions however I have a big question am in US and have an htc surround unlocked from att but I have t mobile and I cannot get 3g is there any setup configuration that has to be make in order for the 3g to work
Thanks!!!
Download connection setup to marketplace and running
the carrier doesn´t exist in database
In Costa Rica mms don´t support ???
geovannyguadamuz said:
Thanks!!!
Download connection setup to marketplace and running
the carrier doesn´t exist in database
In Costa Rica mms don´t support ???
Click to expand...
Click to collapse
I guess not, we have to wait for a custom rom the adresses this issue.
map1989 said:
that's easy no problem just download this app from the market is called connection setup I believe then just open it and follow instructions however I have a big question am in US and have an htc surround unlocked from att but I have t mobile and I cannot get 3g is there any setup configuration that has to be make in order for the 3g to work
Click to expand...
Click to collapse
No, you don't have to do any special configuration. I think TMobile bands for 3G are different frequencies from ATT, so sadly, I think you are never going to be able to have 3G connection on your Surround while you are on TMobile. Regards.
mmmmm tmobile used different bands
mmmmm input to sim movistar in htc, rigth in connection setup appers to configuracion of Nicaragua chance to Costa Rica and input sim ice connection don´t exist in data base... :-( mms is not working!!!

WP7 mobile network (UK)

I put WP7 on my HD2 today and the automatic network it picks is T-Mobile UK but I'm with Virgin. I went to the settings to look for Virgin but it's not in the list. If I use it as T-Mobile, is that going to count as 'roaming'? A text and a call I made over an hour ago haven't shown up on my Virgin account's recent calls yet, so I'm going to assume this is the case (it's normally takes less than 30 minutes unless roaming).
Does anyone know how I can enable it for Virgin?
Yep, I'm having the same problems... I can' find a place where I can change the settings to put a manual network in place...
have you installed the connection setup xap??
it will configure the phone for your network and needs to be done with HD2's.
im on t-mobile but could not use 3g or internet data unless i ran the xap and it configured it. maybe it will sort your problem.
Virgin use T-mobile's phone masts, you won't be charged any roaming fees.
oc_masta said:
have you installed the connection setup xap??
it will configure the phone for your network and needs to be done with HD2's.
im on t-mobile but could not use 3g or internet data unless i ran the xap and it configured it. maybe it will sort your problem.
Click to expand...
Click to collapse
Just to let u guys know, I did the same, and 3g works, it also displays virgin media now.
To clarify things a bit. Some ROM''s don't display correctly the names ot virtual mobile operators like Virgin or Tesco in the UK or elsewhere in the world. Instead the phones display the name of the network that is actually used by the virtual operator. That shouldn't be a problem at all and involves no additional costs to the user
Thanks for all the advice. I checked this morning and the call and text came through uncharged, so it wasn't roaming. Unable to confirm whether the connection setup suggested works for me as I got impatient last night and wasn't too impressed with WP7 anyway, so decided to flash NANDroid (seeing as I now had the right HSPL and MAGLDR in place for WP7).
Thanks again.
hread moved to HD2 Windows Phone 7 Q&A and General
If your on Virgin Mobile you will need to change the APN settings under 'mobile network' in settings for Virgin mobile to get 3G and such

[Q] unlocked tmobile hd2 no data connection??? please help

i have a tmobile hd2 and its carrier unlocked i am using it with ATT and i just recently lost all data connection to my phone. i have an unlimited data plan that was working perfect until just recently. no internet or mms not even weather!! only can use wifi. can anyone help? thanks
Have you tried
*#*#4636#*#*
dial this and then go to phone information.
Have you run the ping test?
Checked what Current Network says?
Checked to see if there is anything listed under =======DATA======= ?
Have you tried to put a friend's TMO sim in the phone to see if data is restored?
All the data you can provide could help solve your problem. As is, the problem might be a little ill defined.
Lrggenius said:
i have a tmobile hd2 and its carrier unlocked i am using it with ATT and i just recently lost all data connection to my phone. i have an unlimited data plan that was working perfect until just recently. no internet or mms not even weather!! only can use wifi. can anyone help? thanks
Click to expand...
Click to collapse
If you are running Windows Mobile on your HD2 from the home screen touch onvStart Menu/Settings/Menu/All Settings/Connections/Connections. Then tiuch on the adcanced tab and then touch on Select Networks and make sure AT&T is the selected network. Also tiuch on the Task tab and select Manage Existing Connections. While on the Modem tab make sure AT&T is selected and under the Proxy Settings make sure the box beside "This network connects to the internet" is checked.
Ok if you are running Androud then go to Settings/Wirless & Networks make sure allow data connections box is checked. Also go to Networks/Vertualy private networks (VPN) and make sure your AT&T VPN is corrwct.
i have fixed the problem! i was running the tmobile 3.14 rom udate which sucked and i just flashed an energy rom and alll is working again thanks for the suggestions
Same Problem
Someone please help and know that I know little to nothing of technical terms! I have the same problem. I have a T-mobile Hd2 and had Android put on it. Right at first I had a data connection then all of a sudden-NO DATA. I'm so frustrated! I checked the setting for using the phone as data connection SEVERAL time. I can get wifi but no data otherwise. PLEASE HELP
Try:
Menu - Settings - Wireless and networks - Mobile network - Access Point Names - menu button - restore to defaults, and follow the simple instructions
This should place the latest APN from your carrier on to the phone - may need a soft reboot
nenol said:
*#*#4636#*#*
dial this and then go to phone information.
Have you run the ping test?
Checked what Current Network says?
Checked to see if there is anything listed under =======DATA======= ?
Have you tried to put a friend's TMO sim in the phone to see if data is restored?
All the data you can provide could help solve your problem. As is, the problem might be a little ill defined.
Click to expand...
Click to collapse
Hi, I'm currently trying to get my T-Mobile HD2 to work properly on NTT docomo, a Japanese cell carrier. I moved here at the end of May and have been using a data-only SIM through bmobile, a provider that uses the same towers as NTT docomo and it worked perfectly, however I switched to a voice and data plan and now I have no data connection. Voice works fine though.
I followed nenol's steps and under =======DATA======= it says, "State: DcInactiveState disconnected with last try at 9:49PM fail because Activation Reject GGSN" What now? Ha

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