Database Users

Phone Storage Memory

Hi,
I currently only have 4.98mb left of the 180.85mb total storage available on my device and am now getting 'critically low memory' warnings. I have not installed many apps or anything else to the phone and can't really understand why this is so high.
I had a look at the folders which are: -
Application Data 39.8mb
Documents and Settings 1.07mb
My Documents 2.77mb
Program Files 10.4mb
Windows - doesn't say but must be approx 115mb for the total to be correct? Is this normal?
Also, I have 115.06mb free of the 336.93mb total program memory available.
Is anyone else having similar issues? If the windows section is suppossed to use this high amount why has the phone not been allocated enough memory to deal with it?
Thanks
James

You should search a bit, but, empty the cache folder of HTCAlbum, Opera, etc.. in Application Data.

Thanks for the help. I have deleted the contects of the HTCalbum cache and Google maps and this has increased the available memory to 39.57mb.
Why should we have to delete cache data to be able to use our device? This seems a bit crap to me

Your memory usage is not normal- the HD2 has about 135MB free Storage Memory after a hard reset, so something has grabbed your memory somewhere.
I'd suggest downloading a small program called SpaceFinder which can give you a tree view of where the memory has gone sorted by folder size. It was designed for much older versions of WinMo but still works well. Some of the fiels it sees are in the ROM, but at least it will give you some clues.
Culprits for memory usage apart from the caches are music and video files- look in those folders to see if there's anything obvious.

Hello JJJJacksonjjjjj
Your problem is not new and has been reported many times on here.
If you look in the hints and tips thread in this forum there are a number of suggestions for clawing back memory space, which I suggest you implement.
Other thing is I bet you have been installing all of your apps onto the phome memory when you could have done so onto the storage card. If I am right then I would suggest you backup all your data using, say Sprite Backup or my preferred app which is SPB Backup, hard reset your phone and rebuild it from scratch, installing your apps carefully and onto the memory card instead.
Might sound a bit heavy handed but you will reap the benefits in the long run (If too drastic for you then deinstall and reinstall apps onto external memory instead without hard resetting).
I built my phone exactly this way from day one. Every app that gets installed gets assessed by me as to whether it needs to be in phone memory or not. If not then its straight onto the memory card (running an 8GB at the moment, waiting for the 32GB to come onstream and at at a reasonable price).
This, plus all the tips in the thread I mentioned earlier, have left me a happy bunny memory wise.
Good luck with it.
WB

Thanks guys, I am sorted now.
I downloaded spacefinder (really good program) and found out straight away that I had 30mb+ in Windows>Opera9>Profile>Download. I didn't know it kept all the downloaded cabs and pdfs etc you download (without saving), I thought these would be cleared when you exit Opera.
Also there were loads of facebook pictures in the temporary internet files of Internet Explorer! Why does it save all these?!
Anyway, I am now at 93.5mb free out of 180.85mb so all is good
Don't get me wrong I love my HD2 (and TP before) but HTC will never win over the mass market unless they sort out these kind of issues. Most people I know wouldn't have the first idea about all the messing about we have to do with these devices, and as a result they would have a sluggish, buggy device within weeks of normal use.
Without the help form you guys on XDA I would have probobly ditched the TP after a month or so, and I think I knew deep down I was being too hopeful, but I thought the HD2 would be free from the minor niggles I had with my TP.
That turned into a bit of a rant lol.
Thanks again guys.

...many problems are for cache of programs like htc album, opera, google maps...
...in this post there are many advice, and explain how to move the htc album cache to storage card
http://forum.xda-developers.com/showthread.php?t=600578
...i have a good result with SKTOOLS program, because i had the same problem with the internal memory
good luck!

jjjacksonjjj said:
Don't get me wrong I love my HD2 (and TP before) but HTC will never win over the mass market unless they sort out these kind of issues.
Click to expand...
Click to collapse
Glad you're sorted- despite its age, I still always load Spacefinder as one of my 1st apps. Only 72KB and does exactly what it says!
Don't blame HTC for these issues- it is down to both MS and the application developers like Opera to define whether & where they store stuff.
At least the HD2 has a fair amount of free space- unlike earlier devices which ground to a halt because of these stupid problems.

Spacefinder download link please gents (google is not turning up what I am looking for)?
Cheers
WB

NeilM said:
Don't blame HTC for these issues- it is down to both MS and the application developers like Opera to define whether & where they store stuff.
Click to expand...
Click to collapse
I am probably being a bit unfair to HTC, but a lot of the common issues most people seem to have are (as far as I can see) ones that HTC should sort - sms, pink camera etc (I didn't just mean the memory). How can they release a top line device with these issues and expect that users will check for and install fixes?
My point is that they are selling us a product; which they know things like Opera, the facebook app, HTC photo etc are integral to how it will be used by the consumer, so they should ensure these functions work reliably out of the box without user research and fixing.
I don't want to knock HTC (I wouldn't have any other device now), but there are always niggles that they should sort out before release

Storage Memory is Critically Low Popup Message

I am receiving the current message on my hd2 and would like to know how i can repair the problem as it keeps popping up on the screen all the time
'Storage memory is critically low. If the storage memory is not increased, other programs may not be able to start. Use File Explorer to delete files that are no longer needed or move some files to a storage card'
Any advice please?

Simple advice- you've got too much installed or saved to internal memory rather than the storage card.
Common culprits are browser caches for PIE and Opera, the HTC Album cache, media files like videos, music and pictures etc.
Use File Explorer to look in all the sub folders of My Documents as a starting point. Try moving all the big files over the the storage card.
Download Treeview from Microsoft Marketplace- it's free and can show you where all the storage memory is going.

should i do this through the phone direct or the pc?

khush10 said:
should i do this through the phone direct or the pc?
Click to expand...
Click to collapse
You can do either- as long as you connect using ActiveSync rather than Disk Drive mode.
Using the PC is probably a slightly easier experience as Windows Explorer is more informative than the mobile version!

NeilM said:
Download Treeview from Microsoft Marketplace- it's free and can show you where all the storage memory is going.
Click to expand...
Click to collapse
no such app

i cannot get marketplace to work, it says that theres no data connection detected, but its on and my wi-fi is on too?
So i keep on retrying but still no joy!

...Read the post
http://forum.xda-developers.com/showthread.php?t=600578
...I use a program for clean memory: SKTOOLS and it works ok
...there are other programs like cleanram...but i haven´t experience with them
...good luck

to be honest, i did not think i will have to go through all this, i thought that the phone would have been more simple to use rather than the link suggested, install this and edit that, i would have thought that the phone would already be setup correctly, instead my phone has become another job itself!

khush10 said:
to be honest, i did not think i will have to go through all this, i thought that the phone would have been more simple to use rather than the link suggested, install this and edit that, i would have thought that the phone would already be setup correctly, instead my phone has become another job itself!
Click to expand...
Click to collapse
Welcome to the world of Windows Mobile

khush10 said:
to be honest, i did not think i will have to go through all this, i thought that the phone would have been more simple to use rather than the link suggested, install this and edit that, i would have thought that the phone would already be setup correctly, instead my phone has become another job itself!
Click to expand...
Click to collapse
You don't have to do all that. It works great out of the box as well. Those are just possibilities, to customize it and tweak it.
Uninstall everything you have installed on your phone and reinstall it to the storage card. Always install applications to the storage card. That should fix your 'problem'.
Additionally, open the File Explorer, go to \Windows and delete the folder YouTube. That gives you additional free space but the folder comes back when you watch YouTube videos, so you can do this from time to time.

can i drag and drop my applications folder into the storage card via the pc?

Yes, but then the links in the start menu won't work anymore. Think of what happens when you move the Program Files folder on your PC. It's the same here.

can someone give me a step by step guide for doing this task please.

Go to Settings, Manage Applications, Uninstall Applications. There, uninstall all the applications you have installed to teh main memory.
Then reinstall them, this time to the storage card.
And delete the YouTube cache from time to time.

When we're speaking of free storage memory, how much memory do you all have free?
Mine is around 20 mb, is it to small?
Beacuse when i watched a video on youtube i got the same message as in the first post.

freyberry said:
Go to Settings, Manage Applications, Uninstall Applications. There, uninstall all the applications you have installed to teh main memory.
Then reinstall them, this time to the storage card.
And delete the YouTube cache from time to time.
Click to expand...
Click to collapse
All i have in the remove programs section is 'MarketPlace' and no other applications?

khush10 said:
All i have in the remove programs section is 'MarketPlace' and no other applications?
Click to expand...
Click to collapse
As I suggested in the earlier post, this is nothing to do with installed programs- most of those are pretty small and are unlikely to be grabbing the majority of your memory.
It is most likely that you have allowed some large files to be stored in the main memory. By default the phone DOES store most big user files like photos and videos on a storage card, but perhaps that has been altered somewhere?
You need to use a file finding utility to sort this- if Treesize is not available in your locality via Marketplace (or you can't access Marketplace) then you can try Spacefinder, a tiny, free program that will sort your files and folders in order of size, giving a hint as to where the memory may have gone. You can also download Treesize Mobile direct from Jam Software
Stuff like CleanRAM, SKTools etc is OK for clearing RAM but has no effect on Storage Memory apart from clearing some caches, though this can help a lot.
One other tip- as has been suggested, try and install programs onto a storage card, but not if they are system programs like Today plug-ins or keyboards etc. These must go into device memory otherwise you may get some startup errors.

This baffles me. I have just got an HD2 to replace my HD - I started to put exactly the same programs onto the HD2 as I had previously installed on my HD (I install all programs on the device). I got the low memory warning long before I put all the programmes on - on a brand new device with no internet browsing/video/music on device itself.
My HD has more memory than my HD2 - how is that possible?
None of these explanations seem to explain how this happens on my HD2 but not my old HD. I have NEVER had a low memory warning on my HD despite having used it for over a year and having installed more on it than I have managed on the HD2.

I have recently found the pre-installed Google Maps created a cache folder in device memory and pumped it up to 25 Megs. Deleted it of course.

blackrat62 said:
This baffles me. I have just got an HD2 to replace my HD - I started to put exactly the same programs onto the HD2 as I had previously installed on my HD (I install all programs on the device). I got the low memory warning long before I put all the programmes on - on a brand new device with no internet browsing/video/music on device itself.
My HD has more memory than my HD2 - how is that possible?
None of these explanations seem to explain how this happens on my HD2 but not my old HD. I have NEVER had a low memory warning on my HD despite having used it for over a year and having installed more on it than I have managed on the HD2.
Click to expand...
Click to collapse
The HD2 has more memory (ROM) but a huge chunk (150MB) is taken up by all the HTC Sense gubbins, leaving a relatively smaller amount free to the user. Ultra light cooked ROMs give about 150MB more ROM, and light ROMs about 100MB more than the default ROM.
It also seems that a lot of caching is going on- Album, Googlemaps, Browsers etc eating up ROM.

Internal Memory Full - How could that happen?

Hi i have my HTC HD2, relativly new one, i have installed stuff ofcourse to it, and always picked memory card cause i know the internal memory aint so greate, anyway when i go into remove programs there are lots of stuff but are they the ones that are installed to internal and not external? i removed little that oly gave me like 600k more but that affect the internal.
And i know that you wondering whats the problem beside my memory is full,
the problem is i always like i said before pick to install to external cause of memory, how can then my internal be full?
like 3 of 30 stuff i could pick myself where to install.
So someone plz help me? i know i neeed to like reinstall the device and install everything again.
I have like skype, tomtom, hd2 tweak, games hdwall bu i iunistall case it didt work. etc.
sorry for my english

I think your main problem is HTCAlbum cache
go to application data-->htc-->htc album and check how much space occupies the cache folder
In some cases it's larger than 10 mb
So, if it is the problem, you can cancel the cache and then try this tip
Another possible problem could be the cache (or temp files) of other programs, such as opera, internet explorer, google maps and so on
One advice for saving more space in the internal memory:
if you don't use copilot and navipanel, you can remove the copilot folder from the folder "program files": it occupies almost 14 mb
regards

Ok i will try but it seems as the internal memry goes full everytim i insall stuff even i i pick memory card, i will soon reset it and do it over again and check + do the things you advice me to.
just questions about it
if i cancel the cache does it make album slower?
ty in advance

if i cancel the cache does it make album slower?
Click to expand...
Click to collapse
maybe a little bit...but I don't notice this problem with the mod I adviced you.
...and for your problem...
Before you think to Hard-reset your device, You have to know that when you install a program, even if you install to the microsd, a piece of the install information goes on the internal memory anyway (and occupies some memory space, obviously)
regards

ok, here is what to do;
1. install total commander to phone memory (not sd card)
2. eject sd card
3. on total commander file>find files then find files greater than the default 64k or or 1mb if you want the search to be quicker
4. click on 'size' to sort files into descending order
5. delete or copy any unwanted files
in my case i had some videos that were already on my pc, so i deleted them.

Ok i will try i have movies and pic but are they by default placed on sd card? anyway i think mine are but they arenot taking upp space on the intern? like installed programs.
forgat to quote but i answerd you xboxdevil

qllkevuoi said:
maybe a little bit...but I don't notice this problem with the mod I adviced you.
...and for your problem...
Before you think to Hard-reset your device, You have to know that when you install a program, even if you install to the microsd, a piece of the install information goes on the internal memory anyway (and occupies some memory space, obviously)
regards
Click to expand...
Click to collapse
Ok same as on computers, but that means they are limited stuff you can have on your phones and i mean i dont have so much, standard win 6.5 sense and changed icons, installs tweaks and some games like 10 :S thats bad, i want the at&t version wtf thanks anyway for the answers

toxicstone said:
Hi i have my HTC HD2, relativly new one, i have installed stuff ofcourse to it, and always picked memory card cause i know the internal memory aint so greate, anyway when i go into remove programs there are lots of stuff but are they the ones that are installed to internal and not external? i removed little that oly gave me like 600k more but that affect the internal.
And i know that you wondering whats the problem beside my memory is full,
the problem is i always like i said before pick to install to external cause of memory, how can then my internal be full?
like 3 of 30 stuff i could pick myself where to install.
So someone plz help me? i know i neeed to like reinstall the device and install everything again.
I have like skype, tomtom, hd2 tweak, games hdwall bu i iunistall case it
didt work. etc.
sorry for my english
Click to expand...
Click to collapse
I have never been able to understand why people won't use internal storage!
I have 27 apps installed and this leaves me with 127Mb free which would allow a further minimum of 20 more that I could install assuming an average size.
Why would I want to install to mem card?
It's slower, causes difficulties of all sorts and the internal mem was designed to be used for your apps in the first place.

Although I understand what you are saying pa49 I personally install on my sd card so that
A) I can move from one to another phone if needed or
B) If I have to hard reset then I dont have to load the apps up again when I restore a backup
C) makes backing up and restoring the phone faster and smaller
D) I make a backup of my sd card so that if somthing goes wrong its all there.
I think its a personal preference. I dont fine that my phone is slower or faster one way or the other.

InRBigness said:
Although I understand what you are saying pa49 I personally install on my sd card so that
A) I can move from one to another phone if needed or
B) If I have to hard reset then I dont have to load the apps up again when I restore a backup
C) makes backing up and restoring the phone faster and smaller
D) I make a backup of my sd card so that if somthing goes wrong its all there.
I think its a personal preference. I dont fine that my phone is slower or faster one way or the other.
Click to expand...
Click to collapse
Yes, I know all these arguments.
But we don't (as a rule) use our PCs this way.
It would not be good practise to install all your PC apps on an external hard drive.
If you applied your four points you'd end up with a mess and I don't see our phones as any different.
We expect our phones to function robustly and then we go out of our way to destabalise the whole thing.
I just don't get it.
This thread
http://www.google.com/support/forum/p/Google Mobile/thread?tid=1163588d699c01d4&hl=en
is just one example of what can happen and the problems were solved by installing on the phone mem!
"Sounds like for at least some folks, installing on phone memory successfully works around this. If you'd prefer to not use phone memory, I'd also try borrowing or buying another memory card as it is potentially due to a portion of your old memory card being corrupted." Quote from Google employee.
What should be most allarming, to those who install to mem card, is the statement, "it is potentially due to a portion of your old memory card being corrupted".
This is the very reason why I always install to phone mem, reinstall all apps after a ROM flash or hard reset and limit my mem cards to only storage of data.
It's not a personal preference.
It just makes sense.

Future WP7 Build Ideas

I hope Microsoft reads this, but I hope the developers can accomplish this, here are some ideas:
Have WP7 use internal memory for its main functions/rom, make the SD card available for programs, games, music, photos, videos etc...
This whole "making the sd as part of the phone" or striping data accros is way too sensitive. As I already experienced, this striping is very sensitive and the chain can easily be broken [as with a raid0(striping) storage system on a PC].
Also a ledgable partition to the os would be a plus (fat32, ntfs or even ext).
With this method the data on the sd card does not get lost each time the phone malfunctions/the storrage system gets disconected.
This is one of the major negative points with wp7, otherwise I really like it a lot, even for my business it just seems easier and better to navigat than wm 6.5.x.
What are other peoples thoughts??
Can the developer (if Microsoft refuses) accomlplish that???
P.s. Let me know ifmy threads are in the wrong Forum, but I thought both threads are valid ponts in regards to development and WP7 nand/rom issues.
OK, sorry for that, but I think maybe this one should be in the Q&A section??

If we get a future build that is

Usefull features
I do agree WP7 works great on HD2. There are some issues I would like to raise though:
1. I was unable to add custom TTF Fonts, like in WM6.5 to be able to read in Georgian.
2. Interactive USSD Feature does not work. That is, you can enable certain features that operator provides through *xxx# combination. I do not know if that works in original WP&, but in DFT release when the interactice menu comes up, the keyboard is locked, so there is no way to choose the desired option.
If anyone know answer to either issue please reply.

I dont think its a really big deal and it works the way they want it to, its almost like a hard drive that is built for the phone only. Microsoft will be releasing an updated WP7 that even includes the copy paste fuction. Maybe they can include the ability to send contacts, but since WP7 isnt open source I do not see any customization if much at all happening.

Except all the known issues, i'd like to have 2 improvement on the keyboard;
-Make the keyboard larger, there is some unused space on the right and left side of the keyboard.
-I'd like the keyboard to vibrate when buttons are pushed

i dont really think MS will see this
if you do want to give feedback find Windows phone on facebook or twitter where they have posted a short questionnaire and feedback box thats the place to do it
i dont really care about the SD card. Its one thing less to buy after you buy it. And this way you wont have any issues with damaging the card.
Windows Phone 7 wasnt designed for removable SD cards. It was intended for real internal storage though manufacturers went cheap for the first gen which is quite disappointing as if they used normal flash storage i think the performance would have been far better and the whole over blown deal with the SD card thing wouldn't have existed in the first place

evolutionqy7 said:
i dont really think MS will see this
if you do want to give feedback find Windows phone on facebook or twitter where they have posted a short questionnaire and feedback box thats the place to do it
i dont really care about the SD card. Its one thing less to buy after you buy it. And this way you wont have any issues with damaging the card.
Windows Phone 7 wasnt designed for removable SD cards. It was intended for real internal storage though manufacturers went cheap for the first gen which is quite disappointing as if they used normal flash storage i think the performance would have been far better and the whole over blown deal with the SD card thing wouldn't have existed in the first place
Click to expand...
Click to collapse
I agree. 16gb of internal nand storage would be awesome and more reliable. An extra sd card would be cool also just so one can quickly copy/read pics and docs etc wihout having to install zune software.

ive been having quite a few major issues with WP7. its a shame because i do like it.
The main one being that every now and again it will restart by itself but sometimes it will do kind of a "hard reset" where everything goes back to factory settings, however if you restart it, it will go back to normal. i dont know if thats something to do with the SD card or something else??

ksingh86 said:
ive been having quite a few major issues with WP7. its a shame because i do like it.
The main one being that every now and again it will restart by itself but sometimes it will do kind of a "hard reset" where everything goes back to factory settings, however if you restart it, it will go back to normal. i dont know if thats something to do with the SD card or something else??
Click to expand...
Click to collapse
This happened to me until I changed my SD card...

Well, I changed sd card and tried without. A full factory reset did the trick though. Seems like something weired is going on with the internal storage (I did a factory reset flashing from sd card).

My biggest concerns about wp7
1- No Copy and Paste
2- No fast multitask (like alt+tab)
3- No T9 dialpad
But the biggest is:
4- NO GOOGLE CONTACTS GOOD SYNC. Many of my contacts have multiple cellphones, and WP7 (also wm6.x) doesn't recognize them... Does anyone have an workaround?
5- Few medical apps (no Skyscape, Epocrates, or offline Uptodate...)
6- No apps folder...
Hope MS is watching this post!

[Q] HTC HD2 with WP7 SD card storage issue

I have a HTC HD2 which dual boots into WP7 and Android. I have a 4GB SD card which is divided equally for both OS. My problem is that in the "about" Settings of WP7 I see the total storage as 1.99 GB & Available Storage as 580.23 MB; but in the Zune Software I see that there is not enough space left for adding anything after I added 52 songs (about 300 MB; also the 580 MB left earlier was AFTER this song addition). I see the following messages on the Zune Phone screen.[See screenshots]
Can somebody help me with resolving this? Is there any way to find out what part is taking up what space on the phone?

There's a setting in the zune software about how much space to dedicate to the storage of files on the phone. You need to change how much space is set aside. Not sure exactly where in zune it is without looking myself, but you should be able to find it in settings.
Another thing you can do for more storage is click the referral link in my signature below to setup a free dropbox account if you don't already have one. You will start out with 2.25gb of online storage, and then there's apps for both wp7 and android that can read that storage and stream music from it. It also makes it convenient to transfer files to other computers and your phone, or to send large files to other people easily. If you use my referral, we both will get an extra 250mb of free storage (which is why I'm pushing it).