Battery status exclamation mark and not charging - myTouch 4G Q&A, Help & Troubleshooting

I am getting a yellow triangle, and red exclamation mark inside of it on my status bar. The phone settings show battery status unknown. It does not appear to be charging.
This happened when it was plugged into my computer into USB. THe got inadvertantly disconnected, then this happened.
I got a new battery, and it was fixed. However, I dropped the phone, and disconnected the USB again, and the problem occured with new battery too.
I did some playing around and rebooted with and without USB plugged in. THe battery indicator finally came on again. I thought maybe this was the fix, so I tried to pop in the old battery and try same thing. It did not work, and now the battery I got working is also now stopped.
SOmehow disconnected the USB is telling the phone the battery is messed up. I tried to reset battery stats, also tried to wipe dalvik, cache, reload ROM, etc.
No luck.
Anyhelp? Anyone had something similar happen?

Got the battery to charge again, triangle gone and exclamation
**Worked when I:
I rebooted into HBoot. (Bootloader). I used bootloader to power down. When it was powered down, opened the case, and removed battery. I then put battery back in, and booted up phone.
Worked.
I got this idea because each time I pulled the battery, and put it back in, it would automatically go into recovery for some weird reason. I could reboot into Android from recovery, but the battery would always show triangle and exclamation.
In this state, I noticed if I plugged it in, no led light showing charging whether it was booted or not. BUT, if I took out battery, then put it back in, the led light would show charging UNTIL i went booted back into Android. There wasn't a way to just power down the phone, take out battery, and turn it back on, because it would always go into Recovery as soon as I did that.
So, I think by using the Bootloader to Power Off the phone, then remove battery, (which prevented it from going into recovery), it booted up into Android just fine. Now my battery is fixed.
I'd like to know if this helped anyone else or if it was just some fluke with my phone.

Please post questions in Q&A section.

I posted your a link to your thread in this thread as it may help the OP out >>
http://forum.xda-developers.com/showthread.php?t=935566

Related

Dead battery boot loop ?

Tried to turn on my nook this morning to be greeted by a empty battery with electric bolt icon. I plugged it in to the stock charger and it goes into an endless boot loop that I cant pull it out of. I've tried booting to recovery and holding power till it shuts down.
I left it on the charger for a few hours now it sticks on the skateboarding android with the spinning arrow. Booting to recovery takes me to a blank screen.
sounds like you should probably do a reinstall if you cant even get that far.. You should be able to keep data and just reinstall your rom through cwm on a bootable sd card. Worst comes to worst, just start over, but that should do it for you...
Don't know if this helps or not but I had the same problem the other day after falling asleep reading. After letting it charge for about 4 hours I checked it and got nothing but the same screen and really thought I messed something up with my cable so called for a replacement. Figuring what the heck, I left it to charge the rest of the day thinking I couldn't use it till I got the new cable anyway. That night I checked it out and it was charged. My cable is messed up (can't connect to the computer with it) and it does take a bit longer to charge but at least I can use it while waiting for the new cable.
Having similar issues
Everytime I accidently let the battery die. I have to re do the manual nooter which I loose all of my apps and the info on them. At first I thought it was B&N doing their force update but my Nook today still says 1.2 so I guess it didn't update.
The Goof
I think at some point my boot sector got corrupted (probably due to low voltage) and had to make a boot disk to reinstall CWM followed by CM7. Everything runs great now.
I know this is Old but thsi is the Solution
When the nook gets below 5% charge it does not have enough juice to boot up enough to check the battery status.
I don't know why putting cm7 on it causes this issue but it just does not know it is low to display low bat and go into idle to charge.
Instead it tries to start up as normal and sucks the little tiny charge it got in a few seconds up and causes it to deplete the battery.
and it repeats over and over.
The answer is if you pull the battery out it resets it's last known battery state to 0% and will no longer try to boto but instead displays the low bat logo and then idles to charge as normal.
So you need to open it up and pull out the wire that connects to the battery, wait a minute for good measure and then plug the wire back in and put everything together again.
the next time you plug it in you will see low bat and it will shut off and stay off and start charging as normal.

[Q] Charging Problem - Verizon xt907

Trying to fix a family members xt907 so here's the situation which has been nothing but headaches for me:
1. The Phone is only 7 months old and the bootloader is unlocked so warranty exchange is out of the question. She let the battery run down until the phone died. Then without charging the phone she turned it back on and it died again. From that point she couldn't get it to charge or turn back on while plugged in. At this point she brought it to me.
2. I got the phone and did a soft reset which finally got the charging screen to come up (showed the actual charging icon and the fill meter would flash up and then back down periodically). Problem is it never went past 0% after charging all night. I went ahead and tried to power it up thinking maybe it was just a glitch with the charging screen. Phone wouldnt boot. Just stuck at the Motorola logo. Another soft reset and the phone finally boots but now the battery icon showed a '?' and status showed '5% - Unknown'.
3. Performed a factory reset. No change. So I used RSD to flash the stock 4.1.2 firmware/kernel/modem, etc... What I found strange here is that despite the low battery Fastboot AP showed battery as OK, not low and let me flash (bootloader is unlocked, not sure if that affects low battery flashing or if that safeguard just wasnt built into the M).
4. So phone boots back up and shows 7% battery. Plugging in the charger at first notice has no affect. Battery stats shows '7% - Not Charging'. So I unplug the charger and the low battery warning pops up. Plug it back in and phone still doesnt register as charging, but says 'Not Charging'. Then I notice that the lockscreen shows '7% Charging'. Weird. Regardless of all that, the battery was not charging. The percentage never goes up and after reboots the percentage will remain the same. The battery does slowly discharge on the charger if I have it powered on.
5. I tried flashing a couple different roms before flashing back to stock and all had the same problem. I've formated /system hoping it was a problem with the OS but it didnt help. All of these charging tests were performed with the stock Motorola usb cable plugged into the wall charger. I tested the Motorola charger against my S4 to verify it works and also tried my Samsung charger on the Razr and it made no difference. However, booting the Razr M up with the Samsung charger resulted in the '?' in the battery icon and a notification in the status bar saying something about a CommServer starting. This notification was persistant and could not be dismissed. If I reboot the phone with the Motorola charger or no charger then that notification and the '?' dont appear.
6. I should also point out that I opened the phone up and disconnected the battery from the board and discharged the board. As a last resort I completely removed the battery and peeled back the tape on the bottom of the battery to expose the + and - terminals on the battery and wired it up to a stripped down charger and left it for a bit. Upon putting the battery back in the phone it showed a charge of 30% but still had all the same problems otherwise. So the battery is capable of taking a charge, it just wont take it through the phone, whether powered on or off. Thats what leads me to believe the battery itself is not bad. Its not practical for her to pull the battery to charge it, obviously. The phone detects the cable being plugged in and I can transfer files via usb cable to/from the computer no problem, so I'm fairly sure the Micro usb port is ok. Just refuses to charge.
A little lengthy but I'm at my wits end on this and really dont want to have her buy a $50 battery and then its a problem with the phone. I dont usually get stumped when it comes to fixing something but this one really has me. So if anybody can shed some light on this situation it would be greatly appreciated.
CallMeAria said:
Trying to fix a family members xt907 so here's the situation which has been nothing but headaches for me:
1. The Phone is only 7 months old and the bootloader is unlocked so warranty exchange is out of the question. She let the battery run down until the phone died. Then without charging the phone she turned it back on and it died again. From that point she couldn't get it to charge or turn back on while plugged in. At this point she brought it to me.
2. I got the phone and did a soft reset which finally got the charging screen to come up (showed the actual charging icon and the fill meter would flash up and then back down periodically). Problem is it never went past 0% after charging all night. I went ahead and tried to power it up thinking maybe it was just a glitch with the charging screen. Phone wouldnt boot. Just stuck at the Motorola logo. Another soft reset and the phone finally boots but now the battery icon showed a '?' and status showed '5% - Unknown'.
3. Performed a factory reset. No change. So I used RSD to flash the stock 4.1.2 firmware/kernel/modem, etc... What I found strange here is that despite the low battery Fastboot AP showed battery as OK, not low and let me flash (bootloader is unlocked, not sure if that affects low battery flashing or if that safeguard just wasnt built into the M).
4. So phone boots back up and shows 7% battery. Plugging in the charger at first notice has no affect. Battery stats shows '7% - Not Charging'. So I unplug the charger and the low battery warning pops up. Plug it back in and phone still doesnt register as charging, but says 'Not Charging'. Then I notice that the lockscreen shows '7% Charging'. Weird. Regardless of all that, the battery was not charging. The percentage never goes up and after reboots the percentage will remain the same. The battery does slowly discharge on the charger if I have it powered on.
5. I tried flashing a couple different roms before flashing back to stock and all had the same problem. I've formated /system hoping it was a problem with the OS but it didnt help. All of these charging tests were performed with the stock Motorola usb cable plugged into the wall charger. I tested the Motorola charger against my S4 to verify it works and also tried my Samsung charger on the Razr and it made no difference. However, booting the Razr M up with the Samsung charger resulted in the '?' in the battery icon and a notification in the status bar saying something about a CommServer starting. This notification was persistant and could not be dismissed. If I reboot the phone with the Motorola charger or no charger then that notification and the '?' dont appear.
6. I should also point out that I opened the phone up and disconnected the battery from the board and discharged the board. As a last resort I completely removed the battery and peeled back the tape on the bottom of the battery to expose the + and - terminals on the battery and wired it up to a stripped down charger and left it for a bit. Upon putting the battery back in the phone it showed a charge of 30% but still had all the same problems otherwise. So the battery is capable of taking a charge, it just wont take it through the phone, whether powered on or off. Thats what leads me to believe the battery itself is not bad. Its not practical for her to pull the battery to charge it, obviously. The phone detects the cable being plugged in and I can transfer files via usb cable to/from the computer no problem, so I'm fairly sure the Micro usb port is ok. Just refuses to charge.
A little lengthy but I'm at my wits end on this and really dont want to have her buy a $50 battery and then its a problem with the phone. I dont usually get stumped when it comes to fixing something but this one really has me. So if anybody can shed some light on this situation it would be greatly appreciated.
Click to expand...
Click to collapse
I presumed you tried to wipe the battery stats via the battery calibration app? not that I think it would make a difference. another option is enable/disable USB debugging. you could also try charging into a PC or a different outlet (perhaps that outlet does not provide a good current)?
not really sure, just tossing out some ideas...
jco23 said:
I presumed you tried to wipe the battery stats via the battery calibration app? not that I think it would make a difference. another option is enable/disable USB debugging. you could also try charging into a PC or a different outlet (perhaps that outlet does not provide a good current)?
not really sure, just tossing out some ideas...
Click to expand...
Click to collapse
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
CallMeAria said:
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
Click to expand...
Click to collapse
Doubt it. However, the issue seems to be with the hardware, and since it is not a software issue, Motorola could honor the warranty. Last resort would be to unroot and see if you can get an exchange.
Sent from my XT907 using xda app-developers app
have you tried a non moto cable? the one that came with my fone was total crap, would continuously connect and disconnect when i hooked it up to my comp or try to charge it, so i tried my old samsung cable and i didnt have any disconnect problems at all. just a suggestion
CallMeAria said:
I actually installed cwm recovery just to wipe battery stats. Im assuming it works the same way but I'll give the app a try. I'll try anything at this point. Tried your other ideas already though and didnt make any difference.
I appreciate the input. I'll give that app a try and see if it does something different from wiping battery stats in recovery.
Click to expand...
Click to collapse
Did you ever find a solution? I am having the same issues with my xt907.
What did you have it plugged in to? The fact that it said it was not charging indicates maybe you didn't have enough power coming through the charging port...
Sent from my XT907 using Tapatalk 4 Beta
uthkuknwme said:
have you tried a non moto cable? the one that came with my fone was total crap, would continuously connect and disconnect when i hooked it up to my comp or try to charge it, so i tried my old samsung cable and i didnt have any disconnect problems at all. just a suggestion
Click to expand...
Click to collapse
yeah I tried my Samsung cable as well.
jgramkow said:
Did you ever find a solution? I am having the same issues with my xt907.
Click to expand...
Click to collapse
No. Verizon finally sent her a refurb replacement. I got the battery to charge up by taking it out and rigging a charger to it. But the phone still wouldnt accept a charge with the battery back in and it lost the charge it did have 2-3 times faster than normal. Battery Stats also showed the battery was showing a pretty decent voltage so unless the battery itself has a low charge circuit that gets tripped I'd be hesitant to point to the battery itself. And the charger port transfered files just fine and the phone recognized when the charger was plugged in (would go from 'discharging' to 'not charging'. So yeah, I was left stumped. Hopefully somebody else can get this solved for you.
CallMeAria said:
yeah I tried my Samsung cable as well.
No. Verizon finally sent her a refurb replacement. I got the battery to charge up by taking it out and rigging a charger to it. But the phone still wouldnt accept a charge with the battery back in and it lost the charge it did have 2-3 times faster than normal. Battery Stats also showed the battery was showing a pretty decent voltage so unless the battery itself has a low charge circuit that gets tripped I'd be hesitant to point to the battery itself. And the charger port transfered files just fine and the phone recognized when the charger was plugged in (would go from 'discharging' to 'not charging'. So yeah, I was left stumped. Hopefully somebody else can get this solved for you.
Click to expand...
Click to collapse
Just an update: I ended up buying a replacement battery and it fixed the charging issue. I rsd back to stock. Then, playing around with it, I booted to bootloader and selected "Factory" and it immediately booted back to stock, but, the battery had a "?" again. Ready to throw the damn phone against the wall, I rebooted it. The "?" is mysteriously gone. What is the "Factory" setting? I think I tried it before, but had CM10.1 installed. My theory is that this "factory" boot from bootloader actually soft bricked the phone. Either that or the issue was truly the battery and simply replacing it fixed things. I am up and running now, cm10.1 is flawless, imho. Thanks for the quick reply and I hope this helps anyone with similar issues.
Beware of the "Factory" bootloader option...........
Here we go again. Upon a reboot into recovery. Recovery is twrp 2.5. What I notice is the motorola boot img takes an extremely long time (2 minutes) to turn off and cyanogenmod to begin. Could there be something corrupt in the bootloader? Is there any way to reload the bootloader on this device? Anyone have any ideas? Could it be Recovery?

New Battery problem

Hello
My battery sucked, like going from 100 to 20 in 10secs so i asked for a new one from huawei greece. They sent me a new battery and when i put it into the phone and tried to boot it phone didn't boot. I thought it was because the battery was empty and when i connected it to charge first the light was blinking red and then phone boot up to the battery screen. 15min later i realised the phone was boot up and the red light was blinking red and not like staying red which is the light when you charge it with no battery. the percetange was 0%. i left it there for a little bit but nothing happend. then i tried to turn it off while it was connecting to the charger but that just boot up again with the same red blinking light and 0% percentage. I'm on aurora sp on top of aurora v20. When i try the old battery everything is working ok like it charges and everythinh. Could someone help me out?
Strange
Try this connect your phone to usb power without battery inserted. Then turn on when phone boot insert your new battery into your phone let charge until green led or 100%. And install Battery Stats and post details about your batt.
dark_vader said:
Strange
Try this connect your phone to usb power without battery inserted. Then turn on when phone boot insert your new battery into your phone let charge until green led or 100%. And install Battery Stats and post details about your batt.
Click to expand...
Click to collapse
i've tried that nothing changed. i let it boot up without the battery then put it back in without pulling off the charger and it still seemed to be without battery just with the usb cable. i got back to official gingerbread, no rooting and stuff now but still doesn't charge. the weird thing is that the very first time that iconnected it to the charger, when the phone was off, the light started blinking red without phone getting into "battery screen" and after a while it was at battery charging screen. 15min later it was booted up and "no charging" status
Cybergiannis said:
i've tried that nothing changed. i let it boot up without the battery then put it back in without pulling off the charger and it still seemed to be without battery just with the usb cable. i got back to official gingerbread, no rooting and stuff now but still doesn't charge. the weird thing is that the very first time that iconnected it to the charger, when the phone was off, the light started blinking red without phone getting into "battery screen" and after a while it was at battery charging screen. 15min later it was booted up and "no charging" status
Click to expand...
Click to collapse
Okay. Ask Huaei to change your battery since it's damage for another one you have and can active warranty do that

Phone Will Not Boot. Stuck at Battery Icon.

A few days ago while charging my Moto X Pure, it suddenly turned off. I was not using the device, it was just lying on a table charging. When I go to turn the phone back on, it goes to the battery icon percentage screen and turns off again. I have no idea what happened. I tried to enter recovery mode and do a factory reset but it wont go into recovery mode either. It's the most bizarre thing that has happened and I have no idea what is wrong. The phone seems to work because it indicates that it is charging but it doesn't do anything else past that. PLEASE HELP.
Also, the phone doesn't turn on (and by turn on I mean go back to the battery screen) unless it is plugged in. That made me think it was a battery issue, but I don't understand if it was a battery issue, why it would restrict the phone booting regularly while it was plugged in.
uncalex said:
A few days ago while charging my Moto X Pure, it suddenly turned off. I was not using the device, it was just lying on a table charging. When I go to turn the phone back on, it goes to the battery icon percentage screen and turns off again. I have no idea what happened. I tried to enter recovery mode and do a factory reset but it wont go into recovery mode either. It's the most bizarre thing that has happened and I have no idea what is wrong. The phone seems to work because it indicates that it is charging but it doesn't do anything else past that. PLEASE HELP.
Also, the phone doesn't turn on (and by turn on I mean go back to the battery screen) unless it is plugged in. That made me think it was a battery issue, but I don't understand if it was a battery issue, why it would restrict the phone booting regularly while it was plugged in.
Click to expand...
Click to collapse
Try charging it with laptop / desktop for a while 30 /40 mins.
Then try to boot into bootloader.
If you are successful then disconnect the USB and connect your turbo charger and start the phone.

Battery is fully discharged and doesn't charging - only access is to Fastboot

Hello,
I wasn't using my Moto X Style for some time. I've took it yesterday, and it has a problem with loading.
Battery is fully discharged. I can't turn on my phone.
When I plug phone to charger (I've tried 4 different charges, with different cables), screen is blinking - white screen with battery icon on it. It's showing for around 1-3 seconds, turn off, and again. I left it for whole night, but it doesn't help. Still nothing.
I can get into Fastboot. When I choose any option like Start / Reset Bootloader/ Recovery Mode etc. is showing white screen with Moto logo, than turn off and screen is black, after that I can't get into Fastboot mode, I need to unplug and plug cable again.
I've noticed, that when I get first time in Fastboot mode, I saw red information "Battery is low". Now, after my trying to turn on the phone, there is green information "Battery is OK"
When I left telephone in Fastboot mode, it restart after some seconds, and start blinking with white screen and battery icon.
Any ideas how to turn it on?
I saw in internet one option, to disassembly phone, cut USB cable, and put (+) and (-) wires directly to battery to load it. What do You think?
It sounds like your battery may be completely shot. Battery replacement may be your only option.
aybarrap1 said:
It sounds like your battery may be completely shot. Battery replacement may be your only option.
Click to expand...
Click to collapse
I'm thinking, that You are right
I'll replace battery
Thank You
Almost sure your battery is dead, or in a weird case it may be disconnected
I got an used X Style that wasn't turning on at all and it did the same things you described, i popped out the back cover and saw that indeed the battery was disconnected, after putting the connector in place it booted up normally (btw, the battery didn't last too long, it couldn't last more than 20 min and would turn off, so yeah you should change it for better)

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