Hello. I have a Prophet (G4 model if is relevant) and the following problem:
Screen display resolution is like in Windows safe mode or 16 Colours. Something like this, the colours are distorted, i have only green and blue.
The phone is working, all functions are active but is no use if you can see the display as you should.
I want to know if there is a resolution display setting, is a software setting or a hardware error.
Can I do something to "repair" the phone ?
Thanks, Regards!
heh i had this problem once... it fixed itself...
I have this same problem aswell did you manage to fix this?
hi i have the same problem can anyone help us please
TRY WITH THE HARD RESET OR THE CLEAN STORAGE APPLICATION
_____________
HTC Wizard
g4
wm6 tnt 5.0
Any solution?
I own a S200 with the same problem, did you find any solution?
Changing ROMS and har reseting doesn't solve it
Thanks in advance
Solved!
The problem was a wrong connection of the cable that connects de TFT, a little hits in the area where the connector is supposed to be and... voile, the problem is fixed!! (until now)
Hi Everyone,
I'm having some issues with my P3600.
Sometimes (to many times in the past days) while making something on it, the image on the screen suddenly mess up (freezes and weird image) and hangs. Then after the soft reset, somethimes the image stays black, and finally on the 5\6 try it boots fine...
Also noticed that this occurs more while connecting the usb cable jack to sync...
Already make some hardresets and some rom upgrade tests... Also tryed some wm61 cooked rooms, no luck.
Anyone already got this? I think there's must be some problem on the flat cable that connects the lcd-board. Can anyone help me whit some more ideas... before I decide to open it?
Thanks In advantage
SteelwarrioR
it happens the same to me... the pixels all messed up... i dont know wath is the problembut i think its the flat cable ... becouse i have open it one time 3months ago and now its fine. now yesterday have done the same thing
sorry my english
Ok, I open it last night based on the service manual I found somewhere on the Internet, the flat cable looks fine... Now this morning this same situation occurred again, this time while unplugging the usb charger. I Think there's must be some problem on the usb connector. The usb connector is part of the main board so it could be a hardware board issue? Anyone got this on problem on Trinity? Any troubleshooting tips ideas will be appreciated...
SteelwarrioR
hi,
same here. trinity hangs up after some time, screen stays black, when i try to wake it up.
have to hard reset several times and it wont boot for some trys, then with luck the windows sometimes finaly starts. I already changed the simcard and removed the sd-storagecard.
The vodafone hotline adwised me to send it in. Seems to me like a hardware issue.
My trin is about 1 year old.
(sry for my bad english)
Andi
No solution Yet???????
hi,
same here. trinity hangs abouth 3 or 4 time a day, screen stays black, when i try to wake it up.
have to hard reset several times and it wont boot for some trys, then with luck the windows sometimes finaly starts
hi, the same to me... it's like the rom's, after a few soft reset couldn't find the necessary files to start again.... and sometimes, after meny tries, it starts well... it's like the ppc processor gets tired and goes to stand by..... it starts freezing the display, and loosing some pixels. so the only things to do is soft resetting the device... any solution? thanks
same with my htc - it appears to me that the errors occur when the trinity was used for a while and the processor was getting warm. the files and folders on the sd-card show strange symbols. but i have also problems when i stick out the sd-card completely.
i will send it to htc repair center - i just hope that they will not send it back as the errors occur only frequently.
so long,
bjoern
solution solved
take taste power and center ok reset take few sec to powering and phone starting
or power and run and stop call reset and phone starting on factory powering
not solved at all
sorry no - this is not the point - i think all guys here have (hard- and soft-) reset their Trinity more than 50x!
the problem is that once the software has crashed you can`t reset it for about 20min - it seems that the processor has to cool down or something like that - after a while (if I´m lucky) my P3600 boots as normal.
I already flashed several new roms - same problem with all of them - I`m pretty sure it`s a hardware failure.
Hello, i don't have any such problem, my Trinity runs very stable even with cooked roms. but sometimes Mobile navigator 7 takes too much memory so the System becomes instable and i have to softreset it.
Hi, mine bug also, and that's begin 2 or 3 days after I have flash to the 1.56.70.11 Radio Rom....
mine worked fine for about 1 1/2 years but suddenly it crashed continous. i havent flashed it and allready hard reseted several times on different days. sometimes it worked for a while but hangs if i started a bigger app like tomtom. vodafone told me they will exchange my p3600. now im waiting for their call
E: Got a new one today which works perfectly so far!
Hi guys,
has anyone had this issue solved without swapping the device?
I have the same problem.....
Bye
Petz
Same problem here...
I have to sftreset or hard reset several times to get it runing again...
In my opinion its some kind of problem with the processor...
Stiil i'm hoping this is a software insue... so that sone one have a hotfix for that...
For my part, when my Trinity crash, I remove the mini-SD, the SIM card and the battery. I just re put the battery, restart (soft reset until WM has realy start, and no more touch or screen freezes), I replace the sim, restart again.. and finaly I replace the mini-sd. It's very long, but generally works well
EDIT:
Finally, I better make my tongue and keep my method for me because at evening begin, my trinity crashed and impossible to turn it on until I finally come back house and have no need more...
my hand that it will crash tomorow morning juste after leave to works
hi, i started getting the same problem.
only thing different is I upgraded to wm6.1 (Mary SL)
I took it back to wm6 which was still locking, then down to wm5.
1week later no issue!
maybe the wm6+ os's needs more cpu than wm5 and causes it to overheat!
just a thought!
xpuser8334 said:
maybe the wm6+ os's needs more cpu than wm5 and causes it to overheat!
Click to expand...
Click to collapse
I don't think so because I downgraded my Trinity to original WM5 and, even if there were less crashes, it crashed anyway.
Now it's still with WM5 but it doesn't start anymore, only backlight.
Ciao
Petz
I want to let you known that my Trinity has run ok for 5 hours without any issue after putting some paper between battery and metallic plate under the battery.
I had to press a little over the rear cover to have it placed correctly because the battery is higher than before.
Keep in mind that it stopped running completely 3 monthes ago, it didn't start anymore and it didn't even go into bootloader mode.
Now I'm using WinMobile 6.5 beta........
Ciao!
Petz
Hi Guys , i have Trinity P3600 in Egypt ,,, it worked perfectly for more than 2 years , but last month it make the same problem like mentioned b4 , hangs , stuck in boot image , or mess in pixel ,,, and i tried to downgrade but no luck, i tried to use different Radio ,, it works sometime , but after a week no , i tried to take out the battery and wait for 3 hours , then back again , so it works but again it hangs if i start my GPS (IGO8) or heavy programs/.
any solution pls
Thanks
Hi guys,,,
My gf asked me if I can fix her fone, she said her phone's touch screen is unresponsive. Yesterday, she gave me the phone so I can work with it. Here're the symptoms:
- The screen is unresponsive
- Softreset doesn't solve the problem
- The hardware buttons are work. (I still can operate the fone with hw buttons)
I normally suggested her to do a hard reset, but she refused unless I can back up the text messages,,,
so, what are you guys suggest to solve the problem? I have downloaded three back up softwares, but I would like to fix the problem before I hard reset it, and to understand that hard reset might not solve the problem,,, it can be a hardware failure.
and oh, her father bought the Gene online, so no warranty,,,
thx in advance guys!
no one? wew,,, the gene forum is surely quiet,,,
use PIM backup (google for it)
and after taking the backup do a hard reset
Try Screen Alignment
Hi,
Please try to do screen alignment....
Start - > Settings - > System -> Screen - > Align Screen
The touch screen may have stopped responding because of the pressure and filger threshold values may have corrupted. Plaese try above option and it may work again.
Also the touch hardware or driver could be the problem.
tq for the replies
screen alignment didn't work. it fail to interpret touch input.
the driver and value corruption theories seem logical, and if it is, hard reset would solve the problem.
I have backed up the phone with SPB BackUp. Great piece of software. I will hardreset the fone after I get her permission.
awww, hard reset didn't solve the problem,,,
are there any explanations for unresponsive touch screen except hardware failure?
After I installed new rom on my blackstone a new problem came out...
Time to time something hapens to my touch screen. It gets very very imprecise. For example, when I'm writing a SMS message I press the "V" button but then "G" is written on the screen... But this doesn't happen just when I'm writing a SMS but it happens no matter what I'm doing with the phone... Everything seems to be "shifted"/moved for about 1 centimetre upwards.
I made a hard reset and reinstalled rom but nothing didn't helped...
But it's funny because this isn't happening all the time but just time to time. Then I recalibrate the screen (voUp and voDO + tap the screen) and it helps for a few moments and than the same problem again. Then I'm doing the recalibration procedure till this problem vanish...
What is the problem, how can I solve it???
Please help because it is really annoying...
Hi,
May be that the change of Rom is only a coincidence?
It is not excluded that the touch screen of your blackstone can be a little damaged.
I have a pda that sometimes have the same problem, but I not updated any Rom to it.
Simply I stressed his touch screen with some abnormal pressure (I think).
thanks for reply...
It's funny because it works fine all day but suddenly you need to write a SMS or just answer the call, but that is not possible.
Well the screen might been damaged but it's weird because when I start calibrating the screen I tap the cross and it's not moved...
What can I do?
Same problem
I have same problem and I didn't make any ROM update. I didn't install any new software, but suddenly my screen started to be unaccurate and shifted somehow. calibration helps but after while it's shifted again. I was thinking about updating ROM, but if this is not a solution, then I don't want to ...
Well I send my phone to repair. They said that it was a mechanical issue so I think you should send it also due it looks like this is the only way to solve this problem. I hope you still have your phone under guarantee...
Oh and make sure whether you need original ROM or you may use the changed one, because in Slovenia you need stock ROM and no programs installed (like Garmin etc.). So the best think to do is to hard reset the phone and then send it to repair, so you don't have any problems...
hii
I have htc tytn herm300, with schap's wm6 ver.3.30c on it.So the problem is my screen. When i turn on the phone it's work fine for 1hr, and than my touch is not responding, all other keys work fine.I try with align screen and it start to work, and after few minutes same problem.I try to change rom ver. but the problem is still present, soft and hard reset too didn't give any resolt.I think that the screen is not a problem because i use this screen on my old herm300, but motherboard get bricked so i chang. it with one i use now.
i don't know what to do, so i ask all of you, the reall experts to help me.