Lost WCDMA connectivity (Tmo TV) - myTouch 4G Q&A, Help & Troubleshooting

So I couldn't find any other way to opt out of the 30 day trial for Tmo TV other than to reinstall the app and cancel the subscription.
Long story short I'm connected to wifi when I launched the app and it told me to connect via the wireless network. Badabing, badaboom I shut down wifi, go immediately back into the app and alas, no more pretty "H" above my bars.
I'm now stuck on edge, can't even force WCDMA under the network settings. Any info you brainiacs need just let me know. I'm seriously hoping it's just the world's worst timing for a cell tower to go out.
-Richard
EDIT: Thank the good lord, looks like it was just a tower outage. Thanks for browsing!

Related

Can't get 4G to stay connected - Very annoying!

Not sure if this is a bug or not, but i wanted to get input from other 4G users who have the EVO.
I just can't seem to keep the 4G network connection to actually stay connected to the network.
I live in the San Jose Area, in my house i get full bar of 4G coverage.
It connects just fine, stays connected for 30sec and then disconnects and entering an endless reconnect loop.
It will only stay connected if i actually open up an application that constantly consumes data (like watching a video or listening to internet radio). As soon as i close this application the reconnect loop returns. needless to say it kills the battery.
Initially i thought it was the tower that i am connecting to, so i drove Palo Alto which also have 4G and the same thing happens there.
Either there is a serious bug in with EVO or the network is kicking my device off.
How is your experience with 4G? will it stay connected with good signal even if you are not going anything on the device?
I hope that doesn't become a common problem like a lot of people's problems with the Nexus One being unable to maintain a 3G signal.
Wish I had 4g in my area to test. Loving the sprint 3g vs t-mobile 3g.
To the OP - the network you are on is labeled as Sprint, but it is in fact Clear's "developer Innovation test network". Read more about it on Clear's site. This is basically a TEST network, with not full deployment - so building penetration will not be as good as it could be. Keep in mind also that 4G has a high spectrum and high spectrums have never been good at building penetration.
So, basically - this is not the full network we'll see at 4G launch in the Bay Area. This is just a test network. Don't think too highly of it. Hope this helps.
oxeneers said:
To the OP - the network you are on is labeled as Sprint, but it is in fact Clear's "developer Innovation test network". Read more about it on Clear's site. This is basically a TEST network, with not full deployment - so building penetration will not be as good as it could be. Keep in mind also that 4G has a high spectrum and high spectrums have never been good at building penetration.
So, basically - this is not the full network we'll see at 4G launch in the Bay Area. This is just a test network. Don't think too highly of it. Hope this helps.
Click to expand...
Click to collapse
This indeed crossed my mind. Even though i do get full bar of 4G at my house.
This is why i wanted to know if EVO owners in other locations (outside the Bay Area) are having the same issue.
This is a two part problem I believe. A) WiMax is a very young technology. As it gets older it will get better. Bank on that. B) I read somewhere that this Google I/O software has a bug in the 4g software that will keep disconnecting when not on a constant downstream of data. It will keep disconnecting and reconnecting. Basically, once this bug is fixed and WiMax gets older we should be fine.
Ghetto idea, turn on the wifi hotspot and see if that hold the connection open.
setite said:
Ghetto idea, turn on the wifi hotspot and see if that hold the connection open.
Click to expand...
Click to collapse
Tried that. it wil stay connected if the laptop connected to the hotspot is pulling data. otherwise - reconnect loop.

EVO gets stuck roaming

At my work I get 0-1 bars of Sprint service, and my phone often roams onto Verizon (we have dozens of Verizon repeaters in our building). The problem is that quite frequently lately it will get stuck in roaming mode and never switch back to a Sprint tower. I have 6 bars of Sprint service at home, but it will remain in roaming mode. I have the newest PRL (60670), and the old PRI (1.34_003).
Anyone else ever experience this? Any idea what I can do to fix it?
I have had this happen in the past as well. What I did was go into settings and change the roaming option to "Sprint Only" which forces the phone to switch back to the Sprint network. Then you can change the roaming option back to "Automatic".
I get this a lot as well. I've started to make a habit of turning on airplane mode, then turning it back off... when it scans for signal it will go back to Sprint.
Sorry if i'm stealing this thread. Is it pretty bad if my phone has to go in roaming to get signal in most my house? I've seen the threads about people getting a airwave because they get dropped calls, but since i have to roam in more than half my house, does it seem possible i could get one from sprint?
And my house is in the middle of town, if you go outside there's 4g, but not inside.
fastamx79 said:
I get this a lot as well. I've started to make a habit of turning on airplane mode, then turning it back off... when it scans for signal it will go back to Sprint.
Click to expand...
Click to collapse
Same here, I just toggle airplane mode on and off.
Same thing on my EVO. It'll roam when it should but it won't switch back to Sprint when it should.
I chatted with Sprint asking why this happens. They just said I have free roaming. No reason why.
Yep, My Evo has been doing this as well. Been doing the airplane toggle trick. Thought about just leaving it, but was thinking that it may burn my battery faster? Anyone have any thoughts on that..
My PRL is also 60670, but I have the 1.71_003 PRI.
Guys if you have any type of active data connection the phone will not drop the roaming.
I roam at work too and if i turn on Aonline radio, tjen get in my car and drive, so long as the radio streaming is going iy will never drop the roaming.
Sent from my PC36100 using XDA App
Messed with the phone again tonight. Got stuck roaming again. I was not transmitting anything, and even ATK'd everything to make sure. Who knows, not really a big deal, unless I am eating more battery.
v_lestat said:
Guys if you have any type of active data connection the phone will not drop the roaming.
I roam at work too and if i turn on Aonline radio, tjen get in my car and drive, so long as the radio streaming is going iy will never drop the roaming.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
That makes perfect sense. I sync with my Exchange server at work and the way EAS works is a constant connection between the client and server. One question though. Has your phone switched back to your carrier with no data connection?
Yeah just disable always-on data or cycle airplane mode to make it switch back. As long ad its maintaining a data connection it will wait to switch back from roaming so it doesn't unnecessarily disturb your connection if you're in a poor service area. It shouldn't be using any more battery.
Also, atk is bad.

3G mode not working sometimes

Have had this phone a coupla months, happy with it except the stupid GPS problem and some other connection problem.
When using wifi connection at home, if i stop browsing and close the screen for a few minutes and go back to surf internet, the wifi will stop working, turning wifi off and on again will make it work. Not too difficult but sometimes this feels sucks.
second problem is, occationally i will lose the "3G" or "H" sign on the top and cannot connect to internet using 3G data connection. i have no idea why this is happening. sometimes when i am out on street, try to check some information online, 3g is my only option and it really bothers me when it stops working. i'm using orange. all setting are as original.
Anyone knows how to solve these 2 problems?
the phone either works on
850/1900/2100
or
900/1900/2100
so depending on the model that you purchased
and where you live
also the cell phone provider that you are using
you might not get the full band usage of your phone
for example using the above models on a phone service that only uses
1700/1900/2100
then you are cripled
some telcos only use 1 band or 2 bands at most
1700 or 2100 for example
ehe12 said:
Have had this phone a coupla months, happy with it except the stupid GPS problem and some other connection problem.
When using wifi connection at home, if i stop browsing and close the screen for a few minutes and go back to surf internet, the wifi will stop working, turning wifi off and on again will make it work. Not too difficult but sometimes this feels sucks.
second problem is, occationally i will lose the "3G" or "H" sign on the top and cannot connect to internet using 3G data connection. i have no idea why this is happening. sometimes when i am out on street, try to check some information online, 3g is my only option and it really bothers me when it stops working. i'm using orange. all setting are as original.
Anyone knows how to solve these 2 problems?
Click to expand...
Click to collapse
3g nodes and 2g bts wont give you the same area coverage, yes you will lose the H and drop down to 3g if your -db rating (signal is low) is at the highest limit for the cell and it deems you either need handing off to another site or you were one of the last ones to be allocated a slot and get kicked.
its how the cookie crumbles, no where will give you 100% coverage and if u are close to a small site thats overloaded with traffic you will always get crappy uplink and downlink...
b
I dont know where you are or what provider you use, but I have the same problem with my I900M on bell. it is apparently a widely known issue with Bell, and they associated my phone with the ongoing ticket incase it gets resolved they'll contact me.
Also, when I lose the 3g, ts a good chance my phone is going to lock up and need a battery pull to boot back up.
So Basically if I leave the house or wifi spot, I try not to show people my internet on my phone so it doesnt look like I'm carrying a brick in my pocket everywhere.
anarchyuk said:
3g nodes and 2g bts wont give you the same area coverage, yes you will lose the H and drop down to 3g if your -db rating (signal is low) is at the highest limit for the cell and it deems you either need handing off to another site or you were one of the last ones to be allocated a slot and get kicked.
its how the cookie crumbles, no where will give you 100% coverage and if u are close to a small site thats overloaded with traffic you will always get crappy uplink and downlink...
b
Click to expand...
Click to collapse
so that's something to do with the carrier? Thanks for the explanation!

Samsung's Amazing Support may be the key to people with broken data!

I was looking in the Samsung whirlpool forums for a separate issue but came across a possible solution for a problem I've had on my Atrix since day one here in Australia.
Problem:
When I connect to data, the upload arrow will get 'stuck' and time-out forcing me to restart my phone / toggle airplane mode to gain data again
My Question:
Is it possible for someone to track down the service code that allows me to disable/change HSPA revision numbers for the Motorola Atrix? (see proposed solution for the codes needed)
Any help would be greatly appreciated! Infact I'd probably paypal you some money as soon as I get it since this has been such an outstanding issue for so so long for me!
- DarkRyoushii
Proposed Solution from Samsung for Samsung Devices:
****************** FIXED ******************
The problem stems from the fact that this phone has 3 forms of data connection, 3G, HSDPA, and HSPA+.
3G is what we have all had since 3/Telstra launch 10 years ago.
HSDPA is the 7.2mbps connections that we got after that.
HSPA+ is the full fledged 42mbps Next G stuff that only Telstra has.
The problem is, when you are just using the phone as "a phone" it idles on a 3G connection to save battery and when you initiate a data connection it flicks on to the higher connection protocols for better speed.
What is supposed to happen when you initiate the data connection is the phone checks for H+ connection, then for H and then finally 3G. For some reason if you arent with Telstra or are in an area without HSPA+ the phone gets hung up for too long attempting to initiate the H+ connection and refuses to drop back to H!
Also, even if it does give up on H+ it then has an issue with falling back to 3G. Resulting in the problem that if it cant get H+ or the tower is too flooded for a H connection you get absolutely nothing until you restart the data mode within the phone, renegotiates with the tower and BAM, you are back in business.
So... there are 5 fixes;
1. Wait for KE9 (or what ever firmware fixes the modem timings etc)
2. Get a Telstra sim and never leave an area that has H+
3. Turn off/on data mode whenever it happens
to which i told him they were stupid answers and completely unacceptable, but then he came out with this complete gem!
4. using service code *#301279# you can turn off HSPA+ completely forcing it to start the data connections on HSDPA
5. using *#301279# again you can just turn off HSPA+ and HSDPA meaning it instantly starts downloading the data on 3G without delay
Now yes, i thought... great... ive bought this $779 phone that has all the latest and greatest technology and I cant even use it! But, I did some testing!
First of all my normal sim is Vodafone so turning off HSPA+ is an obvious one for me, im never going to get it so why bother. So now that the phone only attempts to get a connection with HSDPA the need to turn off and on data connection was getting more and more rare but still having the problem (i have a feeling that is due to congestion?). So i bumped it down to 3G only and it works perfectly 100% of the time!
The point of these faster connection protocols is speed so i did testing.
Vodafone sim, 4 bars of signal in the middle of a shopping centre.
HPSA+ turned on = 4mbps down, 1mbps up
HSDPA turned on = 4mbps down, 1mbps up
3G only = 3.5mbps down, 1mbps up
did this over and over and over again and to be perfectly honest, im willing to lose 500kbps to make sure that data always works and if you are just doing general web browsing the time it takes to initiate the HSDPA connection wastes more time than the slightly slower speeds with 3G does.
Now obviously this only works fine in my situation, if you are with Telstra and going from HSPA+ down to 3G means going from 20mbps to 3... i would be pissed. But for the rest of the country you are talking about a loss of less than 1mbps so in real world situations with just small amounts of burst data its fine
TLDR; Try and go online and the 3G up arrow lights up but never actually downloads anything
Dial: *#301279# – Change HSPA revision – Release 5 HSPDA only
test, if still a problem
Dial: *#301279# – Change HSPA revision – Release R99 HSPA off
Your welcome, Peace out!
Source: http://whrl.pl/RcMGa5
Click to expand...
Click to collapse
Didn't Atrix radios from stone age have this disabled? I'm not sure though, I didn't participate in here back then; maybe a forum elder can comment on it.
Dumb question but did you try those codes (the numbers only) like this *#*#number#*#*?
sent via tapatalk from my CM7 Atrix
*#*#4636#*#* gets you into some phone options. From there you can select a bunch of options. Not sure if there is anything in there you're looking for.
the codes in the *#*# format doesn't work, it just deletes the number when I finish typing it.. and the other menu 4636 doesn't have the options I'm looking for but thank you both for your suggestions

Mess with Antenna/Signal

I didn't know how to title this so here is my question and scenario.
The nexus 4 I have is great except for the erratic signal issues. Used to have the T-Mobile S3 and sinal was way better than this phone, but I digest. My phone company Solavei (Runs on T-Mobile) allows me to Roam on AT&T for free whenever I'm out of range with T-Mobile. The first time i checked this out, I went to the middle of nowhere and my phone automatically went over to AT&T, had Full bars, Edge network speed. everything was great. However I find myself in school without signal 98% of the time and odd enough, my phone is able to see AT&T but it just doesnt connect to it.
Is there an app that I can force my phone to roam If not, is there a setting that I can indicate when the phone should roam?
Basically what I want to do is edit roaming values so whenever my phone doesn't find signal from T-Mobile towers, it searches for 15 seconds and if it doesn't find anything, It is forced to Roam. Is there anything like that if possible?
Sorry for the long story and thanks for the patience lol.
osmosizzz said:
I didn't know how to title this so here is my question and scenario.
The nexus 4 I have is great except for the erratic signal issues. Used to have the T-Mobile S3 and sinal was way better than this phone, but I digest. My phone company Solavei (Runs on T-Mobile) allows me to Roam on AT&T for free whenever I'm out of range with T-Mobile. The first time i checked this out, I went to the middle of nowhere and my phone automatically went over to AT&T, had Full bars, Edge network speed. everything was great. However I find myself in school without signal 98% of the time and odd enough, my phone is able to see AT&T but it just doesnt connect to it.
Is there an app that I can force my phone to roam If not, is there a setting that I can indicate when the phone should roam?
Basically what I want to do is edit roaming values so whenever my phone doesn't find signal from T-Mobile towers, it searches for 15 seconds and if it doesn't find anything, It is forced to Roam. Is there anything like that if possible?
Sorry for the long story and thanks for the patience lol.
Click to expand...
Click to collapse
Do you have the Data Roaming checked in the mobile network setting?
Yeah that's checked. Both for data and voice
Sent from my Nexus 4 using xda app-developers app

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