Ok, now I'm getting a little ticked off. My streak has now done its third factory reset in the last week. This time it happened when the streak was reacting slowly so I decided to reboot. So I turned off the streak and when I restarted it, it did a factory reset. The last tow times it did it on its own after crashing.
I have an Otterbox commuter case on it so I know the back and the battery are not loose. I had hoped to wait out the update thinking it might fix the problem, but now I am not sure. Any ideas on how to proceed? I am restoring it to my last good backup from the PC from 3 weeks ago. The Last two resets, I didn't restore it I just downloaded the programs I like.
Any ideas? I have 1.6 stock US unit locked to ATT.
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ill use it then it will freeze, the screen doesnt respond and no buttons work,
or the screen will stay break no backlights on anything,
i have to battery pull to get it working again,
i just got this phone yesterday and all i have been doing is texting, so it couldnt be anything ive installed, already restored it once because i thought it would have fixed it
Hey, all the problems are known.
Read the forum - we are waiting for the upgrade by SE.
It's the current firmware which is faulty, not the device itself.
Here on this forum you'll also find some ways to improve the device's performance.
that does seem a little excessive. mine crashes now and again but maybe twice a week not twice an hour! might be worth restoring to factory default and starting from a clean install. assuming youve got the latest update of course...
anothadave said:
that does seem a little excessive. mine crashes now and again but maybe twice a week not twice an hour! might be worth restoring to factory default and starting from a clean install. assuming youve got the latest update of course...
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ive already done this several times, like this morning it crashed 3 times within the first hour and up untill not it hasnt crashed.
Hi guys just got my s3 couple of hours ago white 16gb for sprint. I tried searching for the issue I am having and no results, so I am posting here. I did the initial android setup and everything was running fine for first 15 min and then phone keeps freezing and restarts, I did many battery pulls and same thing. It would work for min or 2 and freezes and reboots. Then I put the phone on charge and used it for several minutes and no crash.
So I unplugged the phone when the battery was at 52% after charging for more then 45 min, and same reboot issue is back. So I was wondering if anyone else having this issue.
Thanks for all your help in advance.
if you didnt flash things, which i dont even know what you would flash and how at this point, i would say its broken, and you should go get an exchange. Hopefully youre the only one with the issue, ever.
i guess you could try a factory reset, which i would assume you can do from recovery, to which you would maybe get to by powering off, and holing volume up and power(once again, just an assumption).
p.s. i am impatiently waiting untill best buy gets 32gb version in stock so i can trade in this lte evo pos.
i did many factory resets and battery pulls and same issue. so i got tired and called in for exchange, they are sold out right now but will send one out as soon it comes back in stock.
Did you do a hard reset from recovery?
Sent from my SPH-L710 using XDA
any particular app installed that might be causing this? :crying:
Yes I Reset it from recovery and did factory reset 4 to 6 times, No apps installed. As soon as i start navigating through menus it freezes and then reboots. Sometimes it also freezes at sprint logo while restarting, i have owned 200+ phones never had a single android phone with this kind of Issue.
element3g said:
Yes I Reset it from recovery and did factory reset 4 to 6 times, No apps installed. As soon as i start navigating through menus it freezes and then reboots. Sometimes it also freezes at sprint logo while restarting, i have owned 200+ phones never had a single android phone with this kind of Issue.
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Do you have a sd card installed? If its from a older phone or s2 it might be the problem too. Back up everything in format the card then see what happens....
Thanks for all your help guys !
I fixed the issue by wiping cache partition and factory reset. Before all I did was factory reset but didn't do wipe.
No crash so far
Sent from my SPH-L710 using xda premium
Hello lads! The last few days I have been trying to fix a huge problem with my Galaxy S4 i9505. I had been using the Google 4.4 rom for almost a month without any problem. One day, when my phone was low on battery it shutted down and I plugged it in my charger to power it on again. When it turned on I was prompted to the screen you see when you use the 4.4 rom for the first time. I had all my apps but everything was resetted. Every setting, all the app data, messages, etc. I thought this was a one time thing so I used about an hour to get everything back to normal again. Then the next day, same happened again. Phone turned off because of low battery, and everything was reset. I tried to google it but with no luck, so I did a factory reset and flashed the newest Google rom (4.4.2) with a new kernel called Ktoonsez. Got everything back to normal again and used my phone for a couple of hours before it just suddenly shutted down once again, but this time with almost full battery. When i tried to turn it on I was stuck on the Google loading animation and had to reflash 4.4.2. It turned back on and this time I decided to let the phone stay stock to see if any of my problems was caused of my apps or settings. It lasted for 2-3 days before the same thing happened again... I tried to flash different modems, other roms and firmwares but nothing have helped so far. I am also prompted with a message each time I turn the phone on which tells me that com.android.phone has stopped working. I have tried several factory resets, wiped dalvik, wiped cache, but still has the same problem... I have now given up trying and wonder if anyone of you know what I can do to fix the problem? Any tip is much appreciated and I hope to hear from you! Thanks!
Fredrik
Hi
Few weeks ago, I bought my Note 4 SM-N910C. It was second hand but still got 20m warranty.
When I unbox phone and turn it on, after couple minutes it become very hot, and it got first freeze, on changing screen wallpaper.
I test it later, and i realize that, when I do factory reset, device become really hot, and after that when i tried set up phone, i could'n even go through start setting.
All apllication was crushed, and it turn off, and on again.
When I wait couple minutes, till phone get cold i start work normally. But when it gets hot again it starts doing the same, phone start turning off/on in loop.
I flash new soft with odin, do factory reset and reset cache. Nothing help. I do reset of sdhc card (32gb san disc clas10 UHS-I), the same.
I went with it to samsung service. They took it without problem, but after week, they sent it back from central sevice, and they said, there was nathing wrong with device. I took it and check it with serviceman. I start phone, than start factory reset which took 20 minutes, and it starts doing the same thing. heat up and on/off loop. I send it again, and after week, the same notice, nohing wrong....
I test it again, turn on phone, factory reset. This time factory reset took 50 minuter, and still not end. sick. I gave it to serviceman, he flashed software but when he start it it freeze on bootlogo...
I send it again. Today I going to collect it from service, but i am not expect anything will change.
Does anyone know what could happen with my phone?
So... For no explainable reason my phone has gone into a bootloop, simply from me attempting to restart the phone.
Details of anything I can think of that might be related are below. I need a genius to help me A) figure out WHY this happend, B) help me figure out if there is a way to (non-destructively) get out of this bootloop (i.e. NOT having to do a factory reset), and / or C) tell me if there is a way that I can perform a full system backup using ADB, Fastboot or Odin with a phone that can't get past recovery or bootloader without going into an endless bootloop. I'm not a lazy guy and normally take the time to research problems and figure them out on my own, however at present this is my only activated phone, it's almost 11pm, I have to be up and out the door at 6am tomorrow, I will be judging competitions all day and will not have any opportunity to do anything about this until late tomorrow... In the meantime, I need a functioning PH1!!
My PH1 is the Sprint variant and I have not rooted it nor have I unlocked the bootloader. The only thing I have "done" to the phone is to sideload the latest OTA, NMJ32F (the day it came out, over a week ago, and it's functioned perfectly since that update). My phone has been in use throughout the day today with no difficulties. I went into a building with very spotty service for several hours this evening. On the way home, I noticed that I was stuck in 3G service, despite being in an area I know has good 4G/LTE coverage. I also noticed an unidentified icon on the status bar, a rectangle, which was located (I believe) to the right of the battery icon. It looked like a rectangle, perhaps representing a screen, or a phone? IDK. The other item of note is that I did sign into the guest account on my phone so that my daughter could use the stopwatch for timing competetion events without tampering with anything. She didn't drop it or get it wet or anything along those lines... she used it to time events, returned it to me in perfect shape. I logged out of the guest account, back into my account, rebooted to try to get the phone back into 4G service, and boom, I'm stuck in a frigging bootloop for no apparent reason.... And I'm about to lose my mind over this.
I CAN get into download mode and into recovery mode by holding the appropriate button combinations when it loops, but from there whether I power off and power on again or whether I select reboot from recovery menu, it continues to loop...
Well folks, still strange, still unexplained, but I had to bite the bullet and factory reset, just can't afford to wait. I'm still open to any thoughts on what might have gone wrong though I suspect we'll never know. This phone has been a bit buggy from day 1, things like BT randomly shutting off, VoLTE wouldn't stay enabled, etc... Hopefully this is the last time this happens. Still love the phone though!
So I am running O beta rooted and last night this happened to me. I ended up going into fastboot and starting OS through there and I had no issue with the reboot bootloop. However, last night I went to bed with a phone @ 75-80% and woke up 6 hours later with a dead phone. Charged and rebooted this morn and everything seemed normal today. It was super wierd
Had to return mine for this very reason. Less than a week in service and went into boot loop. The reboot happened after it lost all battery power (corrupt filesystem?). Several factory resets did nothing to fix it. Removed the SIM. The phone was also fully charged. Did not try ADB as it was brand new and a return was the safest easiest option.
ccopelan said:
Well folks, still strange, still unexplained, but I had to bite the bullet and factory reset, just can't afford to wait. I'm still open to any thoughts on what might have gone wrong though I suspect we'll never know. This phone has been a bit buggy from day 1, things like BT randomly shutting off, VoLTE wouldn't stay enabled, etc... Hopefully this is the last time this happens. Still love the phone though!
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Any issues since factory resetting? I'm having the same issue. Not sure if i should just return the phone or not.
chray1 said:
Any issues since factory resetting? I'm having the same issue. Not sure if i should just return the phone or not.
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I am stuck with the same problem, and this is my second phone already. This one doesn't stay on long enough even for an attempt to factory reset. I will send it back again, but I have no hope. Time to cut my losses and move on. Going to Pixel. And I sooo wanted Essential to succeed!
fhlutiis said:
I am stuck with the same problem, and this is my second phone already. This one doesn't stay on long enough even for an attempt to factory reset. I will send it back again, but I have no hope. Time to cut my losses and move on. Going to Pixel. And I sooo wanted Essential to succeed!
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interesting.
If it's your second phone, have you looked at what applications you install?
The probability of getting two bad phones is pretty slim unless there is a major manufacturing flaw.
Not saying it can't happen, but it would be unusual.
Could it be due to Encrypted Data partition?
It once happened to me on a Huawei Mate 2 which I encrypted data and battery dead, then bootloop.
If that's due to corrupt encrypted partition, there seems only other recovery mode can help you get some files back.